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Child Care Assistance Program Policy Manual Issued 07/2023 Adverse action notices – Providers 12.6.6 Unless otherwise specified in law, providers must be given a 15 calendar day notice when a negative action is taken against a family or the provider. See Chapter 12.1 (15-Day Notice Requirements) for the exceptions. Notice to providers of adverse actions against families Providers receive notices of adverse actions for actions taken against families. Examples of adverse actions against families include: • A reduction in the hours of authorized care. • An increase in the family’s copayment. The adverse action notice includes: • The family’s name. • A description of the adverse action that does NOT contain any information about why the action was taken. • The effective date of the adverse action. • A statement that unless the family appeals the adverse action prior to the effective date, the action will occur on the effective date.

Providers do not have appeal rights for actions taken against a family; a family is responsible for appealing action taken against them. See Chapter 15.3 (Appealable issues) and 15.6 (Family and provider appeal rights). Notice to providers of adverse actions against the provider when a fair hearing is allowed Providers receive notices of adverse actions for action taken against the provider. Examples of adverse actions against providers when a fair hearing is allowed include: • Rate reductions based on a change in the provider’s status, including Parent Aware rating ending or decreasing or an accreditation ending. • Overpayments. • Registration closure or denial. See Chapter 12.6.9 (Termination notices – Provider).

The adverse action notice includes: • A description of the action. • The factual basis for the CCAP agency’s determination. • The dollar amount of monetary recovery or recoupment, if known and/or applicable. • The provider’s appeal rights. Notice to providers of adverse actions against the provider when an