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Child Care Assistance Program Policy Manual Issued 07/2023 Redetermination processing - Reinstatement 10.6.10 Schedule verification or in-home child care request If schedule verifications or an in-home child care request are missing but all other required information has been returned within 30 calendar days after the case closes, reinstate the case. If the Service Authorization(s) were closed due to incomplete redetermination and the case is being reinstated, end the Service Authorization using the reason code “care no longer authorized” using the date the redetermination is processed as the end date and approve the Service Authorization to end allowing for a new 15-day notice. Suspend the family’s case for a period of up to one year. See Chapter 8.9 (Suspending a Case). Child care can be authorized when the schedule verifications are submitted or the in-home child care request is approved by DHS. Child care can be authorized retroactively back to the date care ended or three months prior to the date the Service Authorization is issued, whichever is later (assuming that the schedule provided applies to the time period when care ended). If a provider provided care for a time period without receiving a Service Authorization and a billing form for an eligible family, care can be authorized retroactively for a maximum of three months from the date the provider is issued a Service Authorization and billing form. See Chapter 9.1 (Child care authorization). Child Support cooperation Families who are not cooperating with Child Support enforcement at the time of their redetermination will have their case closed for failure to complete redetermination. See Chapter 4.9.12 (Child Support Cooperation at Redetermination). If a family begins cooperating with Child Support enforcement within the 30-day reinstatement period, reinstate the case back to the date the case closed if all other redetermination eligibility factors are met. Inappropriate reinstatement Do not reinstate eligibility if the redetermination form and/or required verifications are received after the last day of the 30-calendar-day reinstatement period. Require the family to complete a new application. An inappropriate reinstatement occurs if: • Eligibility is reinstated when the completed redetermination form and/or required eligibility verifications were received after the last day of the 30-calendar day reinstatement period. • Eligibility is reinstated but the family did not meet eligibility requirements at redetermination. If it is discovered that an inappropriate reinstatement occurred at the time eligibility is reinstated and the family is actually ineligible at redetermination, the system will not generate ineligible results in the redetermination biweekly period, even if changes are entered in the redetermination biweekly period. Contact your policy specialist if an inappropriate reinstatement occurred and the family is actually ineligible but the redetermination was reinstated and approved as eligible. If a case was inappropriately reinstated, determine if an overpayment occurred. See Chapter 14.1 (Assessing overpayments) to determine when to assess an overpayment and Chapter 14.6 (Amount of overpayment) to determine the amount of the overpayment.