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EAP Policy Manual FFY24 Chapter 1 Service Provider Selection and Responsibilities Page 8 Coordination Coordination and collaboration with other energy related service providers and community resources is essential to maximizing services and to the vision of a universally recognized and accepted program. Coordination and collaboration must be designed to meet program and local needs, and service providers should have an on-going process for evaluating and improving their approaches to these activities. Service Providers must maintain system partnerships with: • Community organizations serving low income persons. • Community Action Agencies. • Service Providers providing weatherization services. • Agencies on aging, housing authorities and special purpose agencies providing services to low income persons. • Utility programs providing services to low income persons. • Energy vendors, fuel suppliers and others who have signed energy vendor agreements. • Outreach such as media partners. • Fiscal partners. • Referral network. • Other EAP Service Providers. Cooperation between EAP Service Providers Service Providers are encouraged to share resources to maximize services available to applicants. Shared resources could include: • Assisting non-English speaking households to access energy programs. • Sharing outreach materials and resource information among Service Providers in neighboring geographical areas. • Cost-sharing of 1-800 referral services. • Sharing cost of program application materials (especially those printed in an alternate format). • Periodic meetings between neighboring Service Providers to discuss mutual concerns. • Carpooling to statewide meetings.