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EAP Policy Manual FFY24 Chapter 15 Energy Vendors Page 11 Connected energy vendors may be asked to provide information such as: • Energy account past due and current balance owed amounts. • Fees not included in energy account balance owed, if any. • Date the heat or electric service was shut off. • Scheduled disconnection date. Delivered fuel energy vendors may be asked to provide information such as: • Price per gallon. • Past due or credit amount. • Fees not included in past due amount, if any. • Last delivery date. • Amount or gallons of last delivery. • Tank size. • Estimated fuel remaining. • Refusal to deliver status. • Annual consumption. • If the tank is currently empty. Post-Delivery Verification After every Crisis fuel delivery the delivered fuel energy vendor must provide the Service Provider verified details of the delivery in a timely manner. This information may be provided in multiple ways. Energy vendors may enter delivery information directly in eHEAT (see below for instructions), complete a Crisis Fuel Post Delivery Verification form (Appendix 3E), or provide proof of delivery in the form of a delivery ticket, email, phone call or fax. Required post-delivery information includes: • Percentage of fuel in tank prior to fuel delivery. • Delivery date. • Gallons delivered. • Price per gallon. • Actual fees and other charges. • Total cost of delivery.