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EAP Policy Manual FFY24 Chapter 15 Energy Vendors Page 5 Finding Payment Information Energy vendors use eHEAT to get payment details. To search in eHEAT for payments received, follow the steps below: 3. Go to ‘Payment Services’ menu > ‘Vendor Payments’ tab 4. Enter the ‘Warrant/EFT Number’ in that search field (do not fill in any other search criteria) and click “Go” 5. Results will display below and can be exported by clicking on file type icons

in the upper right corner of the results Payment Questions Search eHEAT for payments received following the instructions above. The search will specify the individual payments for each household’s account. If the total of all individual payments does not match the full payment amount you received from the State of Minnesota, please contact the State of Minnesota SWIFT help desk hotline at 651-201-8106 or efthelpline.mmb@state.mn.us. SWIFT handles payments for all State departments and can assist in identifying the full payment amount. Direct all other questions regarding payments to the Service Provider. If the Service Provider cannot resolve your question, they may refer you to the Department of Commerce. Assignment of Payments Energy vendors must apply EAP payments only to the household accounts designated for payments by EAP. Payments may only be used for the costs of home energy, as required by federal law. EAP payments cannot be used to pay for other items such as service contracts, water, sewer, garbage, cable, internet, telephone, gasoline, machine parts, engine oil, or other merchandise. Energy vendor EAP payment records must match the Service Provider's payment records. Charges against credits must be verifiable. EAP payments must be applied to the