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EAP Policy Manual FFY24 Chapter 8 Benefit Payments and Refunds Page 6 Household Situation Changes after Application is Approved Household Member Moves If any, but not all members move to a new dwelling: • The EAP grant stays with the remaining household members. • Household members that leave the household must be removed. • Add notes in eHEAT. • The members that moved may apply for an EAP grant at their new residence unless they join a current EAP household. EAP Household Adds One or More New EAP or non-EAP Member(s) If an EAP household is joined by EAP or non-EAP members or moves and joins EAP or non-EAP members during the EAP program year: • The benefit amount is not reassessed. • Add the new household member in eHEAT. • Add notes in eHEAT. • This may change the household’s eligibility for EAP services for the current program year. For example, the household may now be owner-occupied and may now be eligible for ERR related services. Two or More EAP Households Combine • The benefit amount is not reassessed. • Disburse any remaining Primary Heat benefits from EAP households to current address’ accounts. • Close the household application(s) with the least remaining Crisis benefit (this may be the occupied dwelling.) If neither household received a Crisis benefit; close the application from the vacated dwelling. For the application that remains open update the information as appropriate: