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EAP Policy Manual FFY24 Chapter 7 Assurance 16 Page 4 Responsive Energy Self-Sufficiency Responsive Energy Self-Sufficiency activities reduce household energy need using an approach that is reactive, reflexive, spontaneous, occasional, short-term, and/or not intensive. These activities: • Are performed with or on behalf of households in response to an immediate need. • Are more likely to be carried out for just a short period of time. • Do not include extensive follow up. • May include providing information, educational resources or basic short-term advice or guidance. For Responsive ESS activities, generally: • Households may need to go through or utilize the information, or access the resource at their own initiative or in their own timeframe (e.g., providing a pamphlet with energy saving tips, or a list of referral agencies). • A Service Provider will likely not know whether the household uses the information or accesses the resource. • Are performed with households that are not specifically selected for ESS services. Proactive Energy Self-Sufficiency Proactive Energy Self-Sufficiency activities reduce household energy need using an approach that is planned, comprehensive, intentional, deliberate, focused, long-term, and/or intensive. These activities: • Seek to help households substantially improve their energy security in the long-term. • Are performed with a limited number of households in an intensive, or thorough, manner. • Are more likely to be performed over a longer period of time (e.g., weeks to months). • May include extensive follow up, case management, and assessment of how the services affected the household. • May include education in a classroom or an intensive counselling format; households selected for these activities participate actively in a longer-term learning process. • Are often done with households identified through a needs assessment process (specified by the Service Provider) or other method to select participants.