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EAP Policy Manual FFY24 Chapter 6 Energy Related Repair Page 6 Ownership form to receive ERR services (over $1,100). The household member who owns the home must complete, sign and have the form notarized when: • The county will not record ownership or Minnesota Driver and Vehicle Services will not transfer title; and • Ownership documentation does not exist or cannot be obtained; and • The Service Provider has documented attempts to obtain proof of ownership. Please contact your EAP Program Performance Auditor and eap.mail@state.mn.us if you have questions regarding this alternative method to verify home ownership. Time Frames for ERR Service ERR is an emergency program and timelines for service must comply with the federal crisis requirements (Low-Income Home Energy Assistance Act of 1981 (42 U.S.C. § 8623(c))): • Not later than 48 hours after a household applies for energy crisis benefits, provide some form of assistance that will resolve the energy crisis if such household is eligible to receive such benefits. • Not later than 18 hours after a household applies for crisis benefits, provide some form of assistance that will resolve the energy crisis if such household is eligible to receive such benefits and is in a life-threatening situation. Local deliverers must implement a process to ensure the safety of the client. • Secure contractors with the capacity and commitment to supply the client with adequate temporary heat if heat cannot be restored within 18 hours in a life- threatening emergency and 48 hours when not life-threatening. Check with your Service Provider attorney regarding liability for providing temporary heat. • The household is responsible to protect their dwelling: • Service Providers and contractor must educate clients on preventing water system freezing. • The Service Provider must utilize community resources to secure housing for the client. • If temporary living quarters cannot be secured through community resources, the Service Provider can request a waiver from their Program Performance Auditor to expend ERR funds for up to 48 hours of temporary housing.