Page 39

How many attempts are made to reach out to the SNAP participant for additional information? One Two Three More than three What is the State agency's criteria for good cause? Good cause is a valid reason for failing to participate in employment and/or self-sufficiency-related activities or refusing suitable employment. The MDHHS eligibility specialist must investigate and determine good cause before deciding whether to impose a disqualification. Examples may include: • The job did not meet the suitable employment criteria. • The applicant or member was fired or resigned at the employer’s demand. • The employer discriminated based on the applicant or member’s age, race, sex, gender identity, color, handicap, religious belief, national origin, or political belief. Work demands or conditions made continued employment unreasonable (e.g., working without being paid timely). Describe the State agency's process to determine good cause if there is not an appropriate and available opening for an E&T participant. The Bridges system schedules a call with the MDHHS eligibility specialist and the individual to discuss the failure to comply and review the potential for good cause. Logic is programmed into Bridges to set a triage appointment upon entry of the non-compliance with the general work requirements. The individual is offered an opportunity to discuss the event and their current issues. The Bridges notice includes an appointment time for a phone call triage. If the individual does not answer, the MDHHS eligibility specialists will leave a voicemail for the individual asking them to contact the MDHHS eligibility specialist. The MDHHS eligibility specialist will determine good cause based on that conversation and the verification provided by the individual. 1/29/26, 8:18 AM State Plan MI FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-mify26stateplan//index.html 39/181