9.2 Consumer Education Website

Lead Agencies must provide information to parents, the general public, and child care providers through a State or Territory website, which is consumer-friendly and easily accessible for families who speak languages other than English and persons with disabilities. The website must: • Include information to assist families in understanding the Lead Agency’s policies and procedures, including licensing child care providers; • Include monitoring and inspection reports for each provider and, if available, the quality of each provider; • Provide the aggregate number of deaths, serious injuries, and the number of cases of substantiated child abuse that have occurred in child care settings; • Include contact information for local CCR&R organizations to help families access additional information on finding child care; and • Include information on how parents can contact the Lead Agency and other organizations to better understand the information on the website. 9.2.1 Consumer-friendly website Does the Lead Agency ensure that its consumer education website is consumer-friendly and easily accessible? i. Provide the URL for the Lead Agency’s consumer education website homepage: https://www.michigan.gov/mikidsmatter ii. Does the Lead Agency certify that the consumer education website ensures broad access to services for families who speak languages other than English? [x] Yes. [ ] No. If no, describe: iii. Does the Lead Agency certify that the consumer education website ensures broad access to services for persons with disabilities? [x] Yes. [ ] No. If no, describe: 9.2.2 Additional consumer education website links Provide the direct URL/website link for the following: i. Provide the direct URL/website link to how the Lead Agency licenses child care providers: https://www.michigan.gov/mileap/early-childhood-education/cclb ii. Provide the direct URL/website link to the processes for conducting monitoring and inspections of child care providers:: License Providers https://www.michigan.gov/mileap/early-childhood-education/cclb/providers/insp License Exempt Providers https://www.michigan.gov/mileap/early-childhood­ education/early-learners-and-care/cdc/providers/resources/hs-coaching-visits­ process-for-le-unrelated-providers iii. Provide the direct URL/website link to the policies and procedures related to criminal background checks for staff members of child care providers: Site for Child Background Check Program: https://miltcpartnership.org/childcareportal?r=1 Policies: https://dhhs.michigan.gov/OLMWEB/EX/BP/Public/BEM/704.pdf iv. Provide the direct URL/website link to the offenses that prevent individuals from being employed by a child care provider: Policy : https://dhhs.michigan.gov/olmweb/ex/BP/Public/BEM/705.pdf#pagemode%3Dbo okmarks Crime Codes: https://dhhs.michigan.gov/OLMWeb/ex/CrimeCodesExhibit/CrimeCodesExhibit.p df 9.2.3 Searchable list of providers a. The consumer education website must include a list of all licensed providers searchable by ZIP code. i. Does the Lead Agency certify that the consumer education website includes a list of all licensed providers searchable by ZIP code? [x] Yes. [ ] No. If no, describe: ii. Provide the direct URL/website link to the list of child care providers searchable by ZIP code: https://greatstarttoquality.org/finding-child-care-preschool/ iii. In addition to the licensed child care providers that must be included in the searchable list, are there additional providers included in the Lead Agency’s searchable list of child care providers? Check all that apply: -- [ ] License-exempt center-based CCDF providers. [ ] License-exempt family child care CCDF providers. [ ] License-exempt non-CCDF providers. [ ] Relative CCDF child care providers. [x] Other (e.g., summer camps, public pre-Kindergarten). Describe: License exempt tribal CCDF providers who request to be rated or included in the search are made available. b. Identify what additional (optional) information, if any, is available in the searchable results by ZIP code. Check the box when information is provided. Provider Information Available in Searchable Results All licensed providers License- exempt CCDF center- based provide rs License- exempt CCDF family child care home provide rs License- exempt non- CCDF provider s Relative CCDF providers Contact information [x] [x] [ ] [ ] [ ] Enrollment capacity [x] [x] [ ] [ ] [ ] Hours, days, and months of operation [x] [x] [ ] [ ] [ ] Provider education and training [ ] [ ] [ ] [ ] [ ] Languages spoken by the caregiver [x] [x] [ ] [ ] [ ] Quality information [x] [x] [ ] [ ] [ ] Monitoring reports [x] [x] [ ] [ ] [ ] Willingness to accept CCDF certificates [x] [x] [ ] [ ] [ ] Ages of children served [x] [x] [ ] [ ] [ ] Specialization or training for certain populations [x] [x] [ ] [ ] [ ] Care provided during nontraditional hours [x] [x] [ ] [ ] [ ] c. Identify any other information searchable on the consumer education website for the child care provider type listed below and then, if checked, describe the searchable information included on the website. i. [x] All licensed providers. Describe: Accreditations, credentials, cost, last corrective action plan date, last inspection date, special need services, and quality level. ii. [x] License-exempt CCDF center-based providers. Describe: Military and Tribal programs. iii. [x] License-exempt CCDF family child care providers. Describe: Military and Tribal programs. iv. [ ] License-exempt, non-CCDF providers. Describe: v. [ ] Relative CCDF providers. Describe: vi. [ ] Other. Describe: 9.2.4 Provider-specific quality information Lead Agencies must identify specific quality information on each child care provider for whom they have this information. Provider-specific quality information must only be posted on the consumer education website if it is available for the individual child care provider. a. What specific quality information does the Lead Agency provide on the website? i. [x] Quality improvement system. ii. [x] National accreditation. iii. [ ] Enhanced licensing system. iv. [x] Meeting Head Start/Early Head Start Program Performance Standards. v. [x] Meeting pre-Kindergarten quality requirements. vi. [ ] School-age standards. vii. [x] Quality framework or quality improvement system. viii. [ ] Other. Describe: b. For what types of child care providers is quality information available? i. [x] Licensed CCDF providers. Describe the quality information: Child care, preschool and school age only programs and providers reflect on a set of indicators that cover the following areas: family and community partnerships; inclusive practices; curriculum, instruction and learning environment (intentional teaching practices); professional development; and staff qualifications. ii. [x] Licensed non-CCDF providers. Describe the quality information: Child care, preschool and school age only programs and providers reflect on aset of indicators that cover the following areas: family and community partnerships; inclusive practices; curriculum, instruction and learning environment (intentional teaching practices); professional development; and staff qualifications. iii. [x] License-exempt center-based CCDF providers. Describe the quality information: License exempt tribal CCDF child care providers are scored based on a set of indicators that cover the following areas: staff qualifications, family and community partnerships, administration, environment, and curriculum, screening, and assessment. The scores in each area, as well as an on-site assessment for the highest levels, are combined to calculate a star rating. iv. [x] License-exempt FCC CCDF providers. Describe the quality information: License exempt tribal CCDF child care providers reflect on a set of indicators that cover the following areas: family and community partnerships; inclusive practices; curriculum, instruction and learning environment (intentional teaching practices); professional development; and staff qualifications. v. [ ] License-exempt non-CCDF providers. Describe the quality information: vi. [ ] Relative child care providers. Describe the quality information: vii. [ ] Other. Describe: 9.2.5 Aggregate data on serious injuries, deaths, and substantiated abuse Lead Agencies must post aggregate data on serious injuries, deaths, and substantiated cases of child abuse that have occurred in child care settings each year on the consumer education website. This aggregate data must include information about any child in the care of a provider eligible to receive CCDF, not just children receiving subsidies. This aggregate information on serious injuries and deaths must be separated by category of care (e.g., centers, family child care homes, and in-home care) and licensing status (i.e., licensed or license-exempt) for all eligible CCDF child care providers in the State/Territory. The information on instances of substantiated child abuse does not have to be organized by category of care or licensing status. Information must also include the total number of children in care by provider type and licensing status, so that families can better understand the data presented on serious injuries, deaths, and substantiated cases of abuse. a. Certify by checking below that the required elements are included in the Aggregate Data Report on serious incident data that have occurred in child care settings each year. i. [x] The total number of serious injuries of children in care by provider category and licensing status. ii. [x] The total number of deaths of children in care by provider category and licensing status. iii. [x] The total number of substantiated instances of child abuse in child care settings. iv. [x] The total number of children in care by provider category and licensing status. v. If any of the above elements are not included, describe: b. Certify by providing: i. The designated entity to which child care providers must submit reports of any serious injuries or deaths of children occurring in child care and describe how the Lead Agency obtains the aggregate data from the entity: Licensed Providers: The Michigan Department of Lifelong Education, Advancement, and Potential tracks serious injuries, deaths, and abuse in licensed child care. Within24 hours of a serious injury, or death, licensed child care providers must verbally report it to MiLEAP. Licensed child care providers must submit a written report of the incident to MiLEAP within 72 hours of the verbal report using the Incident Report form. A special investigation is often begun to assure the health and safety of the children in care at the location reported. License exempt providers must report a serious injury or death of a child in child care within five days by completing a License Exempt Provider Serious Injury Report form and submitting it to the MiLEAP. The Lead Agency posts to the annual aggregate data report for all provider types. ii. The definition of “substantiated child abuse” used by the Lead Agency for this requirement: The Lead Agency follows the Child Protection Law definition set forth by Michigan Department of Health and Human Services: "Substantiated" means confirmed case "Confirmed case" means the department has determined, by a preponderance of evidence, that child abuse or child neglect occurred by a person responsible for the child's health, welfare, or care. "Child abuse" means harm or threatened harm to a child's health or welfare that occurs through nonaccidental physical or mental injury, sexual abuse, sexual exploitation, or maltreatment, by a parent, a legal guardian, any other person responsible for the child's health or welfare, a teacher, a teacher's aide, a member of the clergy, or an individual 18 years of age or older who is involved with a youth program. iii. The definition of “serious injury” used by the Lead Agency for this requirement: Serious Injury means A serious injury is an injury that requires medical attention from a healthcare provider. A serious injury includes, but is not limited to, burns, lacerations, bone fractures, substantial hematoma, and injuries to internal organs. c. Provide the direct URL/website link to the page where the aggregate number of serious injuries, deaths, and substantiated child abuse, and the total number of children in care by provider category and licensing status are posted: https://www.michigan.gov/mikidsmatter/programs/concerns-in-child-care 9.2.6 Contact information on referrals to local child care resource and referral organizations The Lead Agency consumer education website must include contact information on referrals to local CCR&R organizations. a. Does the consumer education website include contact information on referrals to local CCR&R organizations? [x] Yes. [ ] No. [ ] Not applicable. The Lead Agency does not have local CCR&R organizations. b. Provide the direct URL/website link to this information: https://greatstarttoquality.org/support-networks/ 9.2.7 Lead Agency contact information for parents The Lead Agency consumer and provider education website must include information on how parents can contact the Lead Agency or its designee and other programs that can help the parent understand information included on the website. a. Does the website provide directions on how parents can contact the Lead Agency or its designee and other programs to help them understand information included on the website? [x] Yes. [ ] No. b. Provide the direct URL/website link to this information: https://www.michigan.gov/mikidsmatter/ 9.2.8 Posting sliding fee scale, co-payment amount, and policies for waiving co-payments The consumer education website must include the sliding fee scale for parent co-payments, including the co-payment amount a family may expect to pay and policies for waiving co- payments. a. Does the Lead Agency certify that their consumer education website includes the sliding fee scale for parent co-payments, including the co-payment amount a family may expect to pay and policies for waiving co-payments? [x] Yes. [ ] No. b. Provide the direct URL/website link to the sliding fee scale. https://www.michigan.gov/mileap/-/media/Project/Websites/mileap/Documents/Early­ Childhood-Education/Child-Development-and-Care/parent_docs/CDC-Income-Eligibility­ Scale-and-Family-Contribution­ FCADA92023.pdf?rev=74953701294a44cabe1f7ce5772d77a5&hash=6A102E7613ECED25 45BCC16F012A3082