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response b. in the Project Milestones section.) Click or tap here to enter text. k. Number of households that were denied benefits: Click or tap here to enter text. l. Number of households served with Vendor Advocacy: Click or tap here to enter text. m. Number of households served with Needs Assessment/Referral: Click or tap here to enter text. n. Number of households served with Financial Counseling: Click or tap here to enter text. o. Number of households served with Energy Education: Click or tap here to enter text. p. Number of households served with Short-term Case Management: Click or tap here to enter text. q. Number of households served with Long-term Case Management: Click or tap here to enter text. r. Number of households achieving self-sufficiency: Click or tap here to enter text. s. Number of households able to reduce dependency on LIHEAP: Click or tap here to enter text. t. Level of direct benefits (any direct energy payment) provided to those households. Click or tap here to enter text. u. Provide the number of households, as well as the percentage of total unduplicated households reported, that have received assistance with household budgeting. Click or tap here to enter text. v. Provide the number of unduplicated households, as well as the percentage of total unduplicated households reported, utilizing energy services to optimize energy savings. Click or tap here to enter text. a. For customers enrolled in energy supplier affordable payment plans: 1. Provide the number of households enrolled during this reporting period by your agency in any Affordable Payment Plan: Click or tap here to enter text. 2. Complete the following table: Metrics Consumers Energy CARE DTE Energy LSP SEMCO Energy MAP UPPC0 EASE HH Enrolled FY22

HH Enrolled FY23

HH Enrolled FY24

HH Enrolled Aligned APP FY24

HH Successful*

HH Removed**

*A successful household would be a household that remained actively enrolled in the APP and was active at the end of the fiscal year (or until the end of the program if enrollment ended mid-year). **Include households that were removed from the program during the reporting period for any reason other than moving out of the service territory or successful completion of the program. i. For customers enrolled in energy supplier affordable payment plans: 1. Provide the number of unduplicated households that were newly enrolled into CARE, LSP, MAP, or EASE during this reporting period.