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APPENDIX J ASSURANCE 16 ADDITIONAL INFORMATION

ACTIVITY ASSURANCE 16 ADMINISTRATIVE/ PROGRAM COST Managing, planning, and budgeting for energy assistance program

X Supervising intake staff

X Determining household’s crisis status

X Calculating the household’s benefit amounts

X Energy vendor intervention on behalf of clients X X Assist in setting up utility payment arrangements X X Assessing client’s need for agency services & referral X X Weatherization needs assessment & referral X X Referral to other sources of utility assistance X X Cost of household energy kit with counseling X X One-to-one energy education with household X X Budget counseling related to energy cost budget X X Program public information, brochures, materials

X Operation of outreach application sites

X