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BEM 233A 10 of 15 FAILURE TO MEET EMPLOYMENT AND/OR SELF-SUFFICIENCY-RELATED REQUIREMENTS: FIP BPB 2022-020 10-1-2022

BRIDGES ELIGIBILITY MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

• The One-Stop Management Information System (OSMIS) case note and activities that correspond to Bridges noncompliance and sanction records. • Case notes in the case file and on Bridges. • Noncooperation records in Bridges reflect the appropriate penalty count. • Documented triage results on the noncooperation records, to ensure they are consistent with client statements or possible documentation of good cause. During the triage appointment, review the FAST and FSSP with the client to determine if any identified barriers were not addressed. Document the results in Bridges case notes. Clients can either attend a meeting or participate in a conference call if attendance at the triage meeting is not possible. If a client calls to reschedule an already scheduled triage meeting, offer a phone conference at that time. If the client requests to have an in- person triage, reschedule for one additional triage appointment. Clients must comply with triage requirements and must provide good cause verification within the negative action period. Determine good cause based on the best information available dur- ing the triage and prior to the negative action date. Good cause may be verified by information already on file with MDHHS or PATH. Good cause must be considered even if the client does not attend, with particular attention to possible disabilities (including disabilities that have not been diagnosed or identified by the client) and unmet needs for accommodation. If the specialist or PATH case manager do not agree as to whether good cause exists for a noncompliance, the case must be forwarded to the immediate supervisors of each party involved to reach an agreement. The MDHHS supervisor makes the final determination of good cause. MDHHS must be involved with all triage appointment/phone calls due to program requirements, documentation and tracking. Document in the case file and on Bridges that the case noncompliance history was reviewed. Note: Clients not under the supervision of PATH, but rather under the department’s supervision, must be scheduled for a triage