Page 13

BEM 100 13 of 18 INTRODUCTION BPB 2026-014 5-1-2026

BRIDGES ELIGIBILITY MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

• The case number. • The Head of Household’s name. • The name and number of a local office contact person. • A detailed description regarding why the exception is needed. • What steps the local office has taken to handle the issue. • Copies of all related materials. If a request for a policy exceptions override is denied, the program policy office will respond with the reason(s) for the denial as part of the BRC ticket resolution or as an email response from the policy email box. Policy exceptions for Medicaid are not processed in Bridges. Policy Exception Decisions FIP, SDA, RCA/RMA, CDC, MA, and FAP only When a policy exception is requested by a local office, MDHHS CDC Policy, and LEO Office of Global Michigan will use the DHS- 1785 to issue policy decisions. MDHHS/MSA will issue policy exceptions via a fax or email notice. Each DHS-1785 or MSA notice will be issued for a specific case and will be identified by case name and number. The DHS-1785 will be signed by the individual responsible for the decision. The DHS-1785 or MSA notice will be sent to the appropriate local office and must be filed in the case record. State Emergency Relief (SER) Only See ERM 104, Exceptions to Official SER Policy.

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Page 13

Official source

BEM 100 13 of 18 INTRODUCTION BPB 2026-014 5-1-2026

BRIDGES ELIGIBILITY MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

• The case number. • The Head of Household’s name. • The name and number of a local office contact person. • A detailed description regarding why the exception is needed. • What steps the local office has taken to handle the issue. • Copies of all related materials. If a request for a policy exceptions override is denied, the program policy office will respond with the reason(s) for the denial as part of the BRC ticket resolution or as an email response from the policy email box. Policy exceptions for Medicaid are not processed in Bridges. Policy Exception Decisions FIP, SDA, RCA/RMA, CDC, MA, and FAP only When a policy exception is requested by a local office, MDHHS CDC Policy, and LEO Office of Global Michigan will use the DHS- 1785 to issue policy decisions. MDHHS/MSA will issue policy exceptions via a fax or email notice. Each DHS-1785 or MSA notice will be issued for a specific case and will be identified by case name and number. The DHS-1785 will be signed by the individual responsible for the decision. The DHS-1785 or MSA notice will be sent to the appropriate local office and must be filed in the case record. State Emergency Relief (SER) Only See ERM 104, Exceptions to Official SER Policy.