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BAM 725 4 of 18 COLLECTION ACTIONS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

OVERISSUANCE CHANGES Always do an inquiry before entering, changing or closing an overissuance. Always document in Bridges case comments the reason for changing or closing an overissuance event in the incorrect issuance packet. Some reasons an overissuance might be changed include: • An Office of Inspector General or Michigan Administrative Hearings System (MAHS) disposition is received. • A repayment agreement is received. • The responsible person has filed for bankruptcy. • The responsible person has died. • Duplicate overissuance events are on Benefit Recovery System. • The overissuance is transferred to another case number. • A debt collection action has taken place. Reconciliation and Recoupment Section Changes Contact the reconciliation and recoupment section (RRS), Welfare Debt Unit, to get changes made to overissuances whenever: • The overissuance has been suspended by the Welfare Debt Unit. • The overissuance has a debt referral status type. Bridges will generate an edit when changes are made to overissu- ances in any of the above circumstances. Overissuance Balance Changes The overissuance balance is calculated by Benefit Recovery Sys- tem. Changing the original overissuance amount will change the balance for that overissuance and program on Benefit Recovery