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BAM 725 16 of 18 COLLECTION ACTIONS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Accounting Service Center Each Accounting Service Center is responsible for reconciling the monthly: • GH-370, Monthly Cash Reconciliation Report, which lists all cash or FAP benefits made directly to the local office by clients owing MDHHS for overissuances of benefits. • GH-380, Monthly Write Off Report, contains an audit trail by listing all programs for a client where a write-off occurred. The Accounting (ACM) Manual 481-5 has detailed instructions on completing these reports. DRS-100 Report Recoupment specialists are expected to take action to correct each disqualification record on the report. Depending on the error listed, the RS will correct the decision date, Social Security number, sanc- tion begin date and/or decision date. COMPROMISED CLAIMS FAP Only MDHHS can compromise (reduce or eliminate) an overissuance if it is determined that a household’s economic circumstances are such that the overissuance cannot be paid within three years. A request for a policy exception must be made from the RS to the Overpayment, Research and Verification Section office outlining the facts of the situation and the client’s financial hardship. The manager of the MDHHS Overpayment, Research and Verification Section has final authorization on the determination for all compromised claims. Send to:

Overpayment Recovery and State Psychiatric Hospital Reimbursement Division Overpayment Research and Verification Section Suite 1011 235 S. Grand Ave P.O. Box 30037