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BAM 725 11 of 18 COLLECTION ACTIONS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

• Garnishment of wages. • Liens on bank accounts. • Regular cash payments. • State income tax offsets. • Lottery winnings. • Gaming winnings. A cash overissuance may be referred to treasury when a full payment has not been received within 30 days after the DHS- 1440A was sent. Once an overissuance is selected for this process, the case will be identified on BRS. Refer clients to the reconciliation and recoupment section staff (RRS) in central office at 1-800-419-3328, when requesting a review of the collection action. RSs must assist when contacted by RRS staff in resolving issues such as evidence search, grantee changes, overissuance transfers, etc. A person’s income tax refund might be offset in error when: • The grantee on a case is not the person responsible for repayment. • Monthly overissuance payments are made to another department as part of court order and not entered on Benefit Recovery System in a timely manner. For cases offset in error, recoupment specialists must send a memo explaining the reasons for requesting a refund to: Overpayment Recovery and State Psychiatric Hospital Reimbursement Division Overpayment Dispute Resolution Unit Suite 808, Grand Tower Building Do not delete or modify the overissuance amount to remedy the error.

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Page 11

Official source

BAM 725 11 of 18 COLLECTION ACTIONS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

• Garnishment of wages. • Liens on bank accounts. • Regular cash payments. • State income tax offsets. • Lottery winnings. • Gaming winnings. A cash overissuance may be referred to treasury when a full payment has not been received within 30 days after the DHS- 1440A was sent. Once an overissuance is selected for this process, the case will be identified on BRS. Refer clients to the reconciliation and recoupment section staff (RRS) in central office at 1-800-419-3328, when requesting a review of the collection action. RSs must assist when contacted by RRS staff in resolving issues such as evidence search, grantee changes, overissuance transfers, etc. A person’s income tax refund might be offset in error when: • The grantee on a case is not the person responsible for repayment. • Monthly overissuance payments are made to another department as part of court order and not entered on Benefit Recovery System in a timely manner. For cases offset in error, recoupment specialists must send a memo explaining the reasons for requesting a refund to: Overpayment Recovery and State Psychiatric Hospital Reimbursement Division Overpayment Dispute Resolution Unit Suite 808, Grand Tower Building Do not delete or modify the overissuance amount to remedy the error.