Page 9

BAM 600 9 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

STANDARDS OF PROMPTNESS All Programs Final action on hearing requests, including implementation of the decision and order (D&O), must be completed within 90 days. The standard of promptness begins on the date the hearing request was first received by any local MDHHS office or MDHHS central office. For FAP only, final action on hearing requests involving only FAP or FAP and any other program (for example, State Disability Assis- tance (SDA), MA, Child Development and Care (CDC) must be completed within 60 calendar days of receipt of the written or oral request. Exception: When a hearing request is for Family Independence Program (FIP) and FAP ONLY, the FIP timeliness standard of 90 days may be applied. Local Office Time Limits All Programs Local offices have 21 days from receipt of a hearing request to do all of the following: • Log the request. • Obtain and submit to MOAHR verification of the AHR's prior authorization, if needed. • Contact partners 24 hours within receiving DHS-18. • Schedule a meaningful in-person prehearing conference with a first-line supervisor no later than the 11th calendar day from the receipt of the request for hearing. Include all appropriate staff and partners. (for example, first-line supervisor, Office of Child Support (OCS) or prosecuting attorney's office (PA), Office of Quality Assurance (OQA) auditors, Partnership. Accountability. Training. Hope. (PATH) representative, Family Independence Specialist/Eligibility Specialist (FIS/ES) or OIG). Exception: A prehearing conference is not completed for SEBT.

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Page 9

Official source

BAM 600 9 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

STANDARDS OF PROMPTNESS All Programs Final action on hearing requests, including implementation of the decision and order (D&O), must be completed within 90 days. The standard of promptness begins on the date the hearing request was first received by any local MDHHS office or MDHHS central office. For FAP only, final action on hearing requests involving only FAP or FAP and any other program (for example, State Disability Assis- tance (SDA), MA, Child Development and Care (CDC) must be completed within 60 calendar days of receipt of the written or oral request. Exception: When a hearing request is for Family Independence Program (FIP) and FAP ONLY, the FIP timeliness standard of 90 days may be applied. Local Office Time Limits All Programs Local offices have 21 days from receipt of a hearing request to do all of the following: • Log the request. • Obtain and submit to MOAHR verification of the AHR's prior authorization, if needed. • Contact partners 24 hours within receiving DHS-18. • Schedule a meaningful in-person prehearing conference with a first-line supervisor no later than the 11th calendar day from the receipt of the request for hearing. Include all appropriate staff and partners. (for example, first-line supervisor, Office of Child Support (OCS) or prosecuting attorney's office (PA), Office of Quality Assurance (OQA) auditors, Partnership. Accountability. Training. Hope. (PATH) representative, Family Independence Specialist/Eligibility Specialist (FIS/ES) or OIG). Exception: A prehearing conference is not completed for SEBT.