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BAM 600 25 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

The second-line manager or designee must review all hearing requests which are not resolved by the first-line supervisor. The purpose of the review is to assure that local office staff has done the following: • Applied MDHHS policies and procedures correctly. • Explained MDHHS policies and procedures to the client and AHR. • Explored alternatives. • Offered appropriate referrals to the client. • Considered requesting a central office policy clarification or policy exception, if appropriate. By signing box 4 on the DHS-3050, Hearing Summary, the second- line manager must certify: • The date the DHS-1560, Notice of Prehearing Conference, was sent to the client and AHR, if any. • The reason the hearing request could not be resolved. • That eligibility was properly determined for this case. • That the hearing request cannot be resolved, except through a formal hearing and the reason(s) why. The managerial certification does not replace the hearing process. The hearing must be held as scheduled unless the hearing request is withdrawn using a DHS-18A, Hearing Request Withdrawal. The second line manager or designee must evaluate the advisability of a hearing in relation to such factors as intent of policy, type of issue(s) raised, strength of the department's case, and administrative alternative. MA Only If, before a pending hearing, the local office overturns a Medicaid denial, see Implementing the Decision and Order in this item.

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Page 25

Official source

BAM 600 25 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

The second-line manager or designee must review all hearing requests which are not resolved by the first-line supervisor. The purpose of the review is to assure that local office staff has done the following: • Applied MDHHS policies and procedures correctly. • Explained MDHHS policies and procedures to the client and AHR. • Explored alternatives. • Offered appropriate referrals to the client. • Considered requesting a central office policy clarification or policy exception, if appropriate. By signing box 4 on the DHS-3050, Hearing Summary, the second- line manager must certify: • The date the DHS-1560, Notice of Prehearing Conference, was sent to the client and AHR, if any. • The reason the hearing request could not be resolved. • That eligibility was properly determined for this case. • That the hearing request cannot be resolved, except through a formal hearing and the reason(s) why. The managerial certification does not replace the hearing process. The hearing must be held as scheduled unless the hearing request is withdrawn using a DHS-18A, Hearing Request Withdrawal. The second line manager or designee must evaluate the advisability of a hearing in relation to such factors as intent of policy, type of issue(s) raised, strength of the department's case, and administrative alternative. MA Only If, before a pending hearing, the local office overturns a Medicaid denial, see Implementing the Decision and Order in this item.