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BAM 600 1 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

DEPARTMENT POLICY All Programs This item applies to all assistance programs including Summer EBT (SEBT) Clients have the right to contest a Michigan Department of Health and Human Services (MDHHS) decision affecting eligibility or benefit levels whenever they believe the decision is incorrect. MDHHS provides an administrative hearing to review the decision and determine its appropriateness in accordance to policy. This item includes procedures to meet the minimum requirements for a fair hearing. Efforts to clarify and resolve the client’s concerns must start when the hearing request is received and continue through the day of the hearing. NOTICE REQUIREMENTS All Programs The application forms and each written notice of case action must inform clients of their right to a hearing. These include an explana- tion of how and where to file a hearing request, and the right to be assisted by and represented by anyone the client chooses. The client must receive a written notice of all case actions affecting eligibility or amount of benefits. When a case action is completed, it must specify: • The action being taken by the department. • The reason(s) for the action. • The specific manual item(s) that cites the legal base for an action, or the regulation, or law itself; see Bridges Administrative Manual (BAM) 220, Case Actions. Exception: Do not provide a notice of case action when implementing a hearing decision or policy hearing authority decision. The decision serves as notice of the action.

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Official source

BAM 600 1 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

DEPARTMENT POLICY All Programs This item applies to all assistance programs including Summer EBT (SEBT) Clients have the right to contest a Michigan Department of Health and Human Services (MDHHS) decision affecting eligibility or benefit levels whenever they believe the decision is incorrect. MDHHS provides an administrative hearing to review the decision and determine its appropriateness in accordance to policy. This item includes procedures to meet the minimum requirements for a fair hearing. Efforts to clarify and resolve the client’s concerns must start when the hearing request is received and continue through the day of the hearing. NOTICE REQUIREMENTS All Programs The application forms and each written notice of case action must inform clients of their right to a hearing. These include an explana- tion of how and where to file a hearing request, and the right to be assisted by and represented by anyone the client chooses. The client must receive a written notice of all case actions affecting eligibility or amount of benefits. When a case action is completed, it must specify: • The action being taken by the department. • The reason(s) for the action. • The specific manual item(s) that cites the legal base for an action, or the regulation, or law itself; see Bridges Administrative Manual (BAM) 220, Case Actions. Exception: Do not provide a notice of case action when implementing a hearing decision or policy hearing authority decision. The decision serves as notice of the action.