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BAM 402 16 of 20 MA BENEFITS BPB 2021-026 10-1-2021
BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES
The Helpline number can also be used by providers without internet access and out-of-state providers. Providers may also email Provider Support at providersupport@michigan.gov Health Plans MA Send provider questions about Medicaid Health Plans (MHP) to: MSApolicy@michi gan.govCovered Services After consulting the MA provider manuals, providers may call the following number to verify covered services or to receive billing assistance: Provider Inquiry: 1-800-292-2550. BENEFICIARY INQUIRIES
Covered Services MA Fee-for-Service -Refer beneficiary questions about MA covered services or billing problems to: Medicaid Beneficiary Helpline: 1-800-642-3195. Health Plans MA Refer beneficiary questions about MA Health Plans, including available providers in their area and enrollment to: Michigan Enrolls: 1-888-367-6557. Send beneficiary complaints and questions about MA providers to: Medicaid Beneficiary Helpline: 1-800-642-3195. Michigan Department of Health and Human Services Enrollment Services Section