Page 25

BAM 401E 25 of 34 ELECTRONIC BENEFIT TRANSFER ISSUANCE SYSTEM BPB 2026-019 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

DHS-3955-A-EBT, Bridge Card Issuance Log Attachment is returned by the client, it should be attached to the corresponding DHS-3955-EBT, Bridge Card Issuance Log. 2. Review Bridges Case-Search/Summary for completeness and accuracy including case number, case name, and HOH recipient ID. Contact ES/FIS/Supervisor if any information is incomplete or inaccurate. A screen print of the Case- Search/Summary must be retained with the card issuance documentation. 3. If issuing a replacement card, check the status of the previous card using ebtEDGE Administrative Terminal. • If the Food Stamp Authorized Representative (FSAR) card is showing "statused by Primary," on the recipient Card Management display, inform the authorized representative. End of procedure. • If any other status, go to the next step. 4. Pull the next consecutive-numbered OTC Bridge Cars from the working supply. 5. The Card Issuance Clerk must record each issuance on the DHS-3955-EBT, Bridge Card Issuance Log, and complete a DHS-3955-A-EBT, Bridge Card Issuance Log Attachment. Complete the DHS-3955-EBT, Bridge Card Issuance Log: • Enter the date in Column 1, Date of issuance. • Enter Entire number from card in Column 2, Card Number • Enter Case Name (HOH) from the Bridges Case- Search/Summary in Column 3, Recipient Name. If the card is being issued to the FSAR, enter name from Alternate Payee field in Bridges Alternate Payee/Authorized Representative - summary screen. • Enter HOH's individual number from the Individual # field on the Bridges Case-Search/Summary in column 4, Recipient ID/Case Number. • Initial in column 5, Card Issued By.