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BAM 310 11 of 29 CONFIDENTIALITY AND PUBLIC ACCESS TO CASE RECORDS BPB 2022-015 7-1-2022

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Within five workdays after receiving the completed DHS-63 or let- ter, send one copy of any unrestricted materials requested. The client may personally inspect the case record during normal business hours in a designated space and in the presence of a staff member. Original case records must not be removed from MDHHS premises. Give the person one copy of any unrestricted materials requested. Note: The client's authorized representative or legal guardian has the same rights to the case file information as the client. Client Representatives All Programs A representative acting on the client's behalf may examine the case record or request case materials in writing. They may personally inspect the case record during normal business hours in a designated space and in the presence of a staff member. Case records must not be removed from MDHHS premises. To verify the person's status as representative, obtain one of the following: • Court document or MDHHS administrative hearing authority decision indicating that person is the client's attorney at law, legal guardian, or conservator. • The client's written statement specifying that person's authority to view or request case record materials. Note: The client's statement might limit what the representative may view (for example, only certain packets or a particular time period within the case history). • For FAP only, the client's written statement designating the person as the authorized representative. Note: The client may designate the same or a different representative to use the food assistance benefits on the client's behalf.