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BAM 115 6 of 36 APPLICATION PROCESSING BPB 2026-003 2-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Application Completed Later All Programs When incomplete applications become complete, explain the sit- uation in the case notes section of the application form or in case comments in Bridges. Example: Incomplete application filed October 3, 2016; became complete October 17, 2016. When the applicant or the representative completes a previously incomplete application, the application must be re-signed and re- dated on the signature page. Bridges retains the original registration date, regardless of how or when the application becomes complete. Failure to Complete the Application Process All Programs Do not deny an incomplete application until 10 calendar days from the later of either the initial: • Request in writing to the applicant to complete the application form or supply missing information. • Scheduled interview. Exception: For FAP, do not deny an application if the client has not participated in the initial interview until the 30th day after the application date even if they have returned all required verifications. When denying cases on the 30th day, navigate to the Program Request Details screen and select Failed to Attend Food Assistance Intake Interview as the reason for the denial. The initial interview must be scheduled as an in-person appointment, phone appointment or home call.

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Official source

BAM 115 6 of 36 APPLICATION PROCESSING BPB 2026-003 2-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Application Completed Later All Programs When incomplete applications become complete, explain the sit- uation in the case notes section of the application form or in case comments in Bridges. Example: Incomplete application filed October 3, 2016; became complete October 17, 2016. When the applicant or the representative completes a previously incomplete application, the application must be re-signed and re- dated on the signature page. Bridges retains the original registration date, regardless of how or when the application becomes complete. Failure to Complete the Application Process All Programs Do not deny an incomplete application until 10 calendar days from the later of either the initial: • Request in writing to the applicant to complete the application form or supply missing information. • Scheduled interview. Exception: For FAP, do not deny an application if the client has not participated in the initial interview until the 30th day after the application date even if they have returned all required verifications. When denying cases on the 30th day, navigate to the Program Request Details screen and select Failed to Attend Food Assistance Intake Interview as the reason for the denial. The initial interview must be scheduled as an in-person appointment, phone appointment or home call.