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BAM 105 1 of 20 RIGHTS AND RESPONSIBILITIES BPB 2026-016 7-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

DEPARTMENT POLICY All Programs Clients have rights and responsibilities as specified in this item. The local office must do all of the following: • Determine eligibility. • Calculate the level of benefits. • Protect client rights. CLIENT RIGHTS

Right to Apply All Programs On the same day a person comes to the local office, a person has the right to file an application and get local office help to provide the minimum information for filing. An application or filing form, whether faxed, mailed or received from the internet must be registered with the receipt date, if it contains at least the following information: • Name of the applicant. • Birth date of the applicant (not required for the Food Assistance Program (FAP) or the Child Development and Care (CDC) program). • Address of the applicant (unless homeless). • Signature of the applicant/authorized representative. An application/filing form with the minimum information listed above must be registered in Bridges using the receipt date as the applica- tion date even if it does not contain enough information needed to determine eligibility; see Bridges Administrative Manual (BAM) 110, Application Filing and Registration. If an application/filing form does not contain the minimum informa- tion listed above, send it back to the client along with a DHS-330, Notice of Missing Information, informing the client of the missing information.

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Official source

BAM 105 1 of 20 RIGHTS AND RESPONSIBILITIES BPB 2026-016 7-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

DEPARTMENT POLICY All Programs Clients have rights and responsibilities as specified in this item. The local office must do all of the following: • Determine eligibility. • Calculate the level of benefits. • Protect client rights. CLIENT RIGHTS

Right to Apply All Programs On the same day a person comes to the local office, a person has the right to file an application and get local office help to provide the minimum information for filing. An application or filing form, whether faxed, mailed or received from the internet must be registered with the receipt date, if it contains at least the following information: • Name of the applicant. • Birth date of the applicant (not required for the Food Assistance Program (FAP) or the Child Development and Care (CDC) program). • Address of the applicant (unless homeless). • Signature of the applicant/authorized representative. An application/filing form with the minimum information listed above must be registered in Bridges using the receipt date as the applica- tion date even if it does not contain enough information needed to determine eligibility; see Bridges Administrative Manual (BAM) 110, Application Filing and Registration. If an application/filing form does not contain the minimum informa- tion listed above, send it back to the client along with a DHS-330, Notice of Missing Information, informing the client of the missing information.