4. APPLICATION STEPS

The Department shall provide applications to individuals who request them the same day they are requested.

The Department shall assist in completion of applications upon request.

The Department shall interview a responsible member of the household or an authorized representative as detailed in Section 222-4.

The Household must verify information as detailed in Section 222-5.

The Department shall process necessary documents to authorize receipt of SNAP benefits.

NOTE: The household may, at any time, voluntarily withdraw the application. The Department shall document in the case record that the household wanted to withdraw and, if appropriate, the reason for withdrawal.

F. To determine eligibility, the application form and applicable supplements must be completed and signed. If the household refuses to cooperate in any of the steps above, the application is denied at the time of refusal. For a determination of refusal to be made, the household must be able to cooperate, but clearly demonstrate that they will not take actions they can take and that are required to complete the application process;

G. The Department shall determine the household to be ineligible if they refuse to cooperate in any subsequent review of their eligibility.

Once denied or terminated for refusal to cooperate, the household is not eligible until they cooperate.