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D. Appeals ........................................................................................................................................... 37 E. Emergency Plan.............................................................................................................................. 38 F. Health and Safety Standards........................................................................................................... 38 G. License-Exempt Child Care Providers: Recreational Programs ..................................................... 43 H. License-Exempt Child Care Providers: In-Home Child Care Provider .......................................... 43 I. Child Care Provider Disqualified to Receive Child Care Affordability Program Payments .......... 44 SECTION 9: TERMINATION OF SERVICES ......................................................................................... 45 A. Termination of Child Care Services by a Parent ............................................................................ 45 B. Termination of Child Care Affordability Program to the Parent by the Department ..................... 46 C. Notification of Termination ............................................................................................................ 47 SECTION 10: BILLING AND PAYMENTS ............................................................................................. 48 A. Payments ........................................................................................................................................ 48 B. Billing Process ............................................................................................................................... 49 C. Payment for Open Child Protective Cases, Child Protective Cases involving At-Risk Children, and Care and Custody Referrals.............................................................................................................. 50 D. Payment Timing ............................................................................................................................. 50 E. Payment Discontinued .................................................................................................................... 50 SECTION 11: IMPROPER PAYMENTS ................................................................................................... 50 A. Underpayments and Overpayments ................................................................................................ 50 B. Underpayments ............................................................................................................................... 51 C. Overpayments ................................................................................................................................. 51 D. Errors Caused by Parents and Providers ........................................................................................ 51 E. Calculating the Improper Payment ................................................................................................. 52 F. Responsibility for Repayment ........................................................................................................ 53 G. Notice of Overpayment .................................................................................................................. 53 H. Methods of Repayment .................................................................................................................. 54 SECTION 12: ADMINISTRATIVE HEARINGS ...................................................................................... 55