6 Outreach, 2605(b)(3) - Assurance 3, 2605(c)(3)(A)

Official source

6.1 Select all outreach activities that you conduct that are designed to assure that eligible households are made aware of all LIHEAP assistance available: Place posters/flyers in local and county social service offices, offices of aging, Social Security offices, VA, etc. Publish articles in local newspapers or broadcast media announcements. Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance. Mass mailing(s) to prior-year LIHEAP recipients. Inform low income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs. Execute interagency agreements with other low-income program offices to perform outreach to target groups. Web Posting Email Texting Events Social Media Other (specify): In July 2019, Maryland launched an important outreach effort through the Critical Medical Needs Program (CMNP). This program includes trained "Navigators" who work within hospitals and healthcare communities to assist clients with energy assistance applications. Navigators conduct risk assessments, provide counseling, and offer help with energy suppliers. Applications are submitted directly to OHEP CMNP Liaisons for expedited processing to ensure the maintenance or restoration of service. A direct mailing is also sent to all Categorical Eligible households. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.

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6 Outreach, 2605(b)(3) - Assurance 3, 2605(c)(3)(A)

Official source

6.1 Select all outreach activities that you conduct that are designed to assure that eligible households are made aware of all LIHEAP assistance available: Place posters/flyers in local and county social service offices, offices of aging, Social Security offices, VA, etc. Publish articles in local newspapers or broadcast media announcements. Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance. Mass mailing(s) to prior-year LIHEAP recipients. Inform low income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs. Execute interagency agreements with other low-income program offices to perform outreach to target groups. Web Posting Email Texting Events Social Media Other (specify): In July 2019, Maryland launched an important outreach effort through the Critical Medical Needs Program (CMNP). This program includes trained "Navigators" who work within hospitals and healthcare communities to assist clients with energy assistance applications. Navigators conduct risk assessments, provide counseling, and offer help with energy suppliers. Applications are submitted directly to OHEP CMNP Liaisons for expedited processing to ensure the maintenance or restoration of service. A direct mailing is also sent to all Categorical Eligible households. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.