(chapter-1)Maryland WIC Program Policy and Procedure Manual Chapter 1: Outreach#
(chapter-1)(document-1)#
OUTREACH TABLE OF CONTENTS SECTION SUBJECT EFFECTIVE DATE 1.00 Local Agency Outreach October 1, 2007 1.00A Local Agency Outreach Plan 1.00B Self-Assessment of Local Agencies 1.00C Local Agency Outreach Activity Log 1.10 Social Media – Creation of WIC Local Agency October 1, 2012 Accounts 1.10A Social Media Account Restrictions 1.10B Best Practice for Social Media Use
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 1.00 Effective Date: October 1, 1996 Revised Date: February 27, 2023 SECTION: OUTREACH SUBJECT: Local Agency Outreach A. POLICY 1. Each local agency shall be responsible for conducting outreach activities within its respective service area. 2. The local agency shall annually prepare an Outreach Plan and submit it to the State Agency for approval. 3. The State Agency will identify the required content and provide written guidance as well as selected demographic data to assist in developing the plan. B. PROCEDURE 1. Each local agency shall give highest priority in outreach activities to the following categories of potential participants: a. Women in the early stages of pregnancy; b. Migrants; c. The homeless. 2. The local agency shall identify and contact agencies and organizations that have contact with significant numbers of potentially eligible persons to facilitate appropriate referrals (refer to Policy and Procedure 2.39) and integration of services. These agencies and organizations shall include, but not be limited to: a. Health and medical organizations; b. Hospitals; c. Public assistance offices, including Medical Assistance (MA), Food Supplement Program, and Early Periodic Screening, Diagnosis, and Treatment (EPSDT) services; d. Public and private social service agencies with special concern for foster children and children receiving protective services; e. Foster parents groups; Policy and Procedure 1.00 Page 1 of 4
f. Advocacy groups for the target population; g. Food banks; h. Homeless Shelters; i. Programs for teenage parents; j. Organizations providing services to alcohol or drug abusers; k. Organizations providing services for special population subgroups such as Limited English Proficiency (LEP), migrants, and the homeless; l. Employment service offices; m. Breastfeeding promotion groups; n. Religious and other community organizations in low- income areas o. Affordable Care Act community organizations; and p. Home visiting organizations. 3. Local agencies operating in or having cooperative agreements with hospitals shall inform potentially eligible inpatients or outpatients about the program and certify them within the hospital to the extent possible. 4. Outreach materials developed by local agency staff shall be submitted to the State WIC Office for approval a minimum of one week prior to the local agencies requested deadline. 5. Outreach activities to promote the benefits of WIC participation shall include, but not be limited to: a. Issuing news releases and stories; outreach materials and communications to organizations serving WIC-eligible populations and individuals; b. Telephone calls, visits, and in-service training sessions with referral groups; c. Public speaking engagements with other agencies and organizations; d. Participation in local health fairs; e. Working with prenatal care providers and others to assure enrollment as early as possible for pregnant women; f. Scheduling clinics at places and times convenient for employed individuals and residents in rural areas; and g. Website and social media content. 6. The availability of program benefits shall be publicly announced by the local agency and/or the State Agency at least annually through outreach materials containing at a minimum, the following information: a. Explanation of program benefits; b. Eligibility criteria; c. Address or telephone number to contact for further information; and d. Non-discrimination statement. Policy and Procedure 1.00 Page 2 of 4
_____________________________________________________________ _____________________________________________________________ Outreach materials shall also be in appropriate foreign languages in areas where a substantial number of people speak a language other than English. 7. All outreach activities shall be documented. a. All outreach efforts shall be documented on the Local Agency Outreach Activity Log, Attachment 1.00C. The file shall contain information on all speaking engagements, contacts, news releases, etc. This log shall be kept by month and submitted as an attachment with the Annual Outreach Plan. 8. The Local Agency Annual Outreach Plan shall be submitted to the State no later than July 31, and follow the outline in Attachment 1.00A and be enumerated as such. Attachments 1.00A Local Agency Outreach Plan 1.00B Self Assessment of Local Agencies 1.00C Local Agency Outreach Activity Log Revisions: 01/05 Changed “Outreach Coordinator” to “WIC Office” in B(4) and deleted “news release” requirement for Outreach Announcements B(6) 01/05 Deleted Attachment 1.00C – renamed Attachment 7.65A 01/09 B(2)(c) Changed Food Stamps to read Food Supplement Program 10/10 Combined Migrant Outreach Report Attachment 1.00D to be included in Attachment 1.00A Local Agency Outreach Plan 10/10 Added section describing Outreach Log and created Attachment 1.00C 10/14 Revised Policy Section A to make policy objective broader, and outreach priority in B(1)(a) to “Women early in Pregnancy”, (k) in B(2) Added (o) and (p) to B(2), time requirement to B(4) Revised documentation requirements in B(7), and language related to Annual Local Plans in B(8) and require that all local agencies follow the SFY Annual Template Removed B(9) the detailed Migrant report Revised Attachment 1.00A Local Agency Outreach Plan to reflect changes in policy, added more details related to partner activity, requirement to attach copies of outreach logs and reports, community assessment, and customer service training. Changed Attachment 1.00C from an Event Log to an Activity Log Added Attachment 1.00D Local Agency Event Report 10/15 Updated the footer of 1.00D to reflect Nicole Slater as new contact Policy and Procedure 1.00 Page 3 of 4
03/19 Revised Attachment 1.00A to clarify goals for outreach report Updated the footer of 1.00D to reflect Ernest Le as new contact 08/21 Revised Attachment 1.00C to update logo Removed Attachment 1.00D 02/23 Revised Attachment 1.00A to make expectations more explicit Policy and Procedure 1.00 Page 4 of 4
Attachment 1.00A LOCAL OUTREACH PLAN SFY______________ Local Agency_____________________________________________ Person Completing the Plan __________________________________ Person Responsible for Implementation _________________________ I. Year in Review. A. Review your outreach plan from the previous year. List the outreach activities that you planned for this year (regardless of whether those activities actually took place or not). B. Which outreach activities were you able to do and which were you unable to do? Discuss any difficulties that you had. C. Evaluate the success of these outreach activities. In particular, describe whether these activities allowed you to get in touch with these eligible populations: 1) Women in the early months of pregnancy 2) Migrants 3) The homeless D. Did you conduct any outreach activities which were not listed in last year’s outreach plan? List them below and discuss their effectiveness. E. List partners with whom you have worked and/or contacted this past year. Indicate new partners. How did you maximize outreach with these partners? F. Indicate the status of any cooperative agreements with hospitals and describe related outreach efforts. G. Describe how you made your annual outreach announcement. H. If you have not been submitting Outreach Activity Logs every month, attach them here. II. Outreach Plan. Write short paragraphs on the following areas describing your plan/activities for the upcoming State Fiscal Year. Attachment 1.00A Page 1 of 2
A. Describe your community and the process for assessing their needs as relative to your outreach goals. B. Based on your community assessment, what activities will you implement to increase enrollment? Give the target population for each activity with estimated dates for implementation. C. Describe special outreach activities that will be targeted to reach and enroll eligible: 1) Women in the early months of pregnancy 2) Migrants 3) The homeless D. List new and priority existing partner organizations that you will be targeting this year. E. Indicate any anticipated addition or change in cooperative agreements with hospitals and describe related outreach efforts. F. Describe plans to train staff regarding outreach and customer service as related to participant retention. Include any other special activities aimed at participant retention. Attachment 1.00A Page 2 of 2
Attachment 1.00B Outreach Activities: Self-Assessment for Local Agencies How do you reach the largest number of potential eligibles as easily as possible? That's right! By doing outreach activities in your community. Outreach involves the community in the work we do. Outreach encourages the community to refer new eligible customers into our clinics for WIC services. Remember, we only succeed when customers come to WIC and use our services. Outreach activities include direct outreach to potential customers as well as activities, which strengthen referral networks between WIC and other community services. You know best what type of outreach will work for you and your clinic--what meets the needs and population of your local community. But some outreach activities appear to work well in most communities. Check yourself to be sure you've covered the basics! 1. Have you assessed your community? Ask yourself these questions: (a) Where are your potential eligibles? (b) Where in your community can you most likely reach pregnant women, pregnant teens, babies and young children? (c) Are you reaching all ethnic groups in your community? (d) Are you making special efforts to reach special groups within your community? For example: Do you outreach to migrant or seasonal farm workers? Homeless women and children? Pregnant and parenting teens? (e) Have you conducted an outreach campaign specifically targeted at one of the following: a local military base, your community hospital, and a large industry/factory employing women at a minimum wage? 2. Have you created a community resource list? The agencies and services listed below should be contacted at least once annually and more frequently if possible. Be sure that the eligibility workers and client advocates know about WIC, and that they are referring their customers to the WIC program. Answer their questions! Be sure to give them your name and the address and phone number of all your WIC clinics. Be certain to provide these groups with WIC materials that include your address, telephone number and basic eligibility guidelines. Attachment 1.00B Page 1 of 5
Also, post a large map of your city, town or county and indicate the location of other agencies, shelters, emergency food pantries, other WIC clinics and as many services as you can include. This helps WIC customers visualize where services are available and make contact. Agencies to include in a community-resource guide, and to contact: TCA, Food Stamps, medical assistance programs Child-support enforcement Community physicians who take Health Choice patients Credit counseling Developmental screenings/Early Childhood Intervention Early Periodic Screening Diagnosis and Treatment (EPSDT) Educational opportunities Emergency food pantries Family planning services Free and reduced price school lunch programs Head Start Housing services Job banks Licensed child-care facilities Literacy and tutoring programs Community agencies, which provide parenting classes Schools, community agencies that provide parenting for pregnant teens Medical and dental services Migrant-health services Services for children and infants with special needs (children with developmental disabilities, genetic disorders, chronic illness, exposed to drugs perinatally) Shelters for battered women Shelters for homeless families/homeless women and children Substance abuse programs (inpatient or outpatient) Summer lunch program Foster parent programs Protective services or child welfare authorities 3. Have you talked/brain stormed outreach ideas with staff? Everyone who works for WIC is responsible for outreach. The appointed outreach coordinator "coordinates" outreach activities, but must have everybody's support and hands-on assistance to be effective. Talk about what you can do within the clinic to improve the WIC customer’s experience. Satisfied customers are more likely to bring in new participants. Attachment 1.00B Page 2 of 5
4. Do you talk to your participants? Ask staff to ask participants to talk about WIC to friends and family members who may be eligible for benefits. Put up a sign in the WIC clinic, which encourages participants to bring in new eligibles. 5. Are you contacting women who have missed their WIC appointment? Are you encouraging them to return to WIC? Have your most diplomatic and understanding staff member contact the participant, and make it easy for her to return. 6. Have you arranged referrals with prenatal clinics? Some local agencies station a WIC staff member in large prenatal clinics to make appointments for WIC. Make sure that you visit with prenatal nurses and remind them to please refer their customers to WIC. Be certain they have WIC materials to give their patients. Even if you are co-located, be certain to ask for referrals. With time and turnover, referrals may be overlooked. 7. Have you visited with eligibility and case workers at local Food Stamps, TCA, and social service offices? Remember, most families receiving these benefits will also qualify for WIC. In many communities, this is the fastest, easiest way to get to the largest group of eligibles. Offer to provide in-service training for caseworkers and be open to receiving information about their programs. The best way to get referrals is to give referrals. Make certain that all WIC customers receive a direct referral to TCA, Food Stamps, and medical assistance programs. 8. Are you providing WIC information and encouraging referrals from other health programs' staff? Contact and discuss WIC services and referrals with other health programs’ staff, such as immunization nurses, regional nutritionists, maternal child health staff, community and migrant health workers. 9. Have you contacted physicians who see patients receiving Health Choice? Pay special attention to the office staff and nurses of obstetricians, pediatricians and family practitioners. Remember to let each physician know the location of the WIC clinic closest to his or her office. Offer to provide materials, posters and referral forms. You may want to send thank you notes to the physicians who refer to WIC. Attachment 1.00B Page 3 of 5
10. Are you making personal contact and designing a way of referring all Head Start participants to the WIC program? Head Start programs usually have a registration fair just before the school year begins. It's a great time to make appointments for WIC. 11. Are you remembering to reach out to working women? Remember to share WIC eligibility information with city and county employees or other large employers in your area who employ women. Many may be eligible for WIC services. 12. Have you contacted community midwives and given them WIC information for their customers? You may wish to send a letter or postcard, which informs them about WIC services and gives your number if they want to have materials provided for their customers. 13. Remember to visit with childbirth educators. Childbirth preparation classes offer a wide range of materials to expectant parents and often have a nutrition component. This is an excellent opportunity to include information on the WIC program. Be sure to inform the educators regarding the benefits of WIC participation, including the information and support available for breastfeeding mothers. Check with your local hospital or local obstetricians to see who offers childbirth preparation classes in your community. 14. Do you talk with local hospital staff about WIC? Talk with social workers, OB nurses and emergency room nurses about WIC and ask them to refer potential clients. Leave materials with your name and address and telephone number so you can be easily reached. 15. Are you providing WIC information to staff at day care centers and licensed family day care homes in your community? The staff will likely know who may qualify for WIC. Encourage them to put up posters where their clients will see them, so families have an opportunity to consider if they are eligible for WIC and call for more information. Names and addresses of childcare centers are available from the State Agency. 16. Build partnerships with churches and synagogues in your community. Religious organizations are usually supportive of the WIC Programs. Because such organizations have community outreach programs of their own, they may have ways in which they can assist WIC in addition to referring potential participants. Be Attachment 1.00B Page 4 of 5
certain that churches have WIC materials to give to families seeking assistance. 17. Contact local shelters and food assistance programs for homeless families and battered women. Remember to include the Salvation Army, and emergency food-assistance centers, food banks and soup kitchens. Ask for their assistance in referring to the local WIC agency. Do not assume that they know about WIC or the eligibility requirements. Volunteer staff and counselors should receive information on the WIC Program. All shelters should have information about the WIC Program to give to their clients. 18. With permission from grocers, place WIC posters and materials at your local WIC vendors. Our vendors are a valuable resource. Please check with vendors about placing outreach materials in their stores. Usually privately owned stores are more receptive to placing materials in their stores. Large vendors (e.g. Giant, Weis, etc.) may only allow a small poster on their community bulletin board. 19. Review appointment schedules for evening and or Saturday hours. Take a moment to review your hours of operation. The working poor are in need of our services but may not be able to take advantage of them because of the agency hours. When conducting targeted outreach to the employed, emphasize the availability of evening and or weekend hours. 20. Check listing in local phone directory. Looking for someone or someplace? Usually the first place you go is to the phone book. Please take a moment and check your local phone directory to see if the phone number listed for the WIC Program is correct. Attachment 1.00B Page 5 of 5
Attachment 1.00 C Local Agency Outreach Activity Log Local Agency: Date Activity Attachment 1.00 C 8/5/2021 Page 1 of 2
Attachment 1.00 C Potential Outreach Activities Use this list as a starting point for conducting outreach to record on your activity log. • Breastfeeding Support • Bus Advertisements • Calls or mailings about missed appointments • Church Sponsored Events • Community Organizations serving low income • Dental Providers • Department of Social Services • Email Marketing or Advertising • Faith & Community Partners • Food Banks • Foster care • Head Start • Health Department Sponsored Event • Homeless Shelters • Letters or Calls to Physician Offices • Letters or cards sent to participants (Birthday, Celebratory) • Limited English Proficiency Organizations • Links to WIC Web Site • Magazine Advertisements • Mail Advertisements • MCHP • Medical Assistance • Migrants / Farm worker Organizations • Military • Newspaper Advertisements • Other Advertisements • Outreach Materials Mailed (General) • Participation in Health Fairs, Community Day, Festivals, etc. • Participation with Farmers’ Market • Posting information in Clinics for participant viewing • Programs for Teen Parents • Protective Services • Radio Advertisements • Radio Outreach • Schools • SNAP • Staff Meetings • Substance Abuse Programs • TCA • TV Advertisements • Unemployment Offices • Visits or Information provided to Hospitals / Clinics • Visits or Mailings to Licensed Child Care Providers Attachment 1.00 C 8/5/2021 Page 2 of 2
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 1.10 Effective Date: October 1, 2012 Revised Date: July 13, 2021 SECTION: Outreach SUBJECT: Social Media – Creation of WIC Local Agency Accounts A. Policy The term “social media” encapsulates web-based and mobile communications that facilitate the development of social and professional contacts, sharing information, and cooperation on joint activities. Social media is specially designed to exchange user-generated content. The WIC Program utilizes social media to promote the Program, make information and resources easily accessible, and to develop a virtual community for WIC staff and clients. Local Agencies may create social media accounts. The following procedures shall guide the development and maintenance of such accounts. B. Procedure 1. Creation of social media accounts is optional. 2. Local Agencies shall consult with their local Health Department or parent agency for guidance prior to creating social media accounts. 3. All social media accounts shall be created with the assistance of the Communications Team at the State WIC Office. 4. The information provided through social media accounts shall align with the vision and mission of the Maryland WIC Program and present a unified message on behalf of the Program. 5. Each Local Agency shall designate an Account Administrator (individual responsible on behalf of the Local Agency for the creation and administration of accounts) and a Content Moderator (to assist the Account Administrator in the daily monitoring of the account). Policy and Procedure 1.10 Page 1 of 2
--------------------------------------------- ------------------------------------------------------ ------------------------------------------------------ 6. The Account Administrator and Content Moderator shall have a thorough understanding of public and privacy settings and the guidelines of each social media site. Also, be familiar with the available applications and web-based communities. 7. The Account Administrator must diligently investigate the social media tool, its capabilities, and structure its account accordingly. 8. Social Media accounts shall be restricted as described in Attachment 1.10A 9. A publicly available account shall be monitored continually, as described in Attachment 1.10 A. 10.Each account should have a strong password with 8 characters or greater and uses a combination of letters, numbers, and symbols. 11.Posts should be focused on WIC-related topics from reliable sources where proper credit is provided to the author. All content should be refreshed as needed, with a minimum of weekly. For best practices, see Attachment 1.10B 12.All photos uploaded onto social media applications must have accompanying photo releases for each individual that appears in the photograph. These releases must be stored on file with the Local Agency. 13.All other policies and procedures that apply to computer usage, confidentiality and privacy issues, apply to social media accounts. (P&P 7.40; P&P7.41) 14.Maintenance of WIC accounts is permitted on WIC provided computers. However, administrators and moderators should not open their WIC accounts to other applications as this may compromise the security of the account. 15.All questions shall be referred to the Communications Team at the State WIC Office. Attachment(s): 1.10A Account Restrictions 1.10B Best Practices References: P&P 7.40 WOW Information Systems Usage P&P 7.41 WOW Information Systems Security Revisions: March 2019 8/15/2019 Revised Attachment 1.10A to clarify communications that are prohibited on social media Revised to note change to 1.10A allowing communication with Facebook users. 7/13/2021 Updated Attachment 1.10A to incorporate modern media Updated Attachment 1.10B to incorporate new social media best practices and reflect that Maryland WIC no longer has a Twitter account Policy and Procedure 1.10 Page 2 of 2
Attachment 1.10A Social Media Account Restrictions Social media account restrictions and responsibilities are contingent upon the platform in which they are administered and should be followed accordingly. 1. Interaction with State Social Media Accounts a. The Maryland WIC Program is on Facebook, Instagram, and YouTube. The State Program’s accounts for Facebook and Instagram are @MDH.WIC, and the YouTube account is MarylandWIC. b. Every Local Agency which has an account on Facebook, Instagram, or YouTube shall follow the Maryland WIC Program’s account on the same platform. c. Local Agencies may create accounts on other social media platforms which the Maryland WIC Program does not have a presence on as long as they inform the State Agency and receive permission. 2. Communications with the Public a. Local Agencies shall not discuss any participant’s individual circumstances, either in public on social media or through a private message. b. A Local Agency shall not initiate private communication with any individual person on social media unless that person has specifically invited that communication. c. If any individual person wishes to discuss their circumstances, the Local Agency shall give out their phone number and encourage that person to call. 3. Branding a. A Local Agency shall use imagery and branding on social media that is consistent with the guidelines set out by the State Agency. Assignment 1.10A Page 1
Attachment 1.10B Best Practices for Social Media Use How can you maximize the potential impact of your social media platforms? A variety of strategies are needed to capitalize on the endless possibilities created through social media avenues. Successful social media strategies recognize the importance of engaging the target audience with a cohesive inviting approach. 1. Share content from credible sources only! 2. Cultivate a friendly, welcoming, and authentic tone in your communications. 3. Be brief. Users on social media like to scroll through a lot of content and will probably only spend a few seconds looking at what you put up before moving on. 4. Content which you have created yourself will get more attention than content which you have shared from other sources. 5. Do not get into extended back and forth conversations with others on social media. If someone makes a false statement, make a factual correction with a citation to a credible source and do not engage further. Social media is the new path towards an engaged community. What are you waiting for? Get connected! Attachment 1.10B Page 1 of 1
(chapter-2)Maryland WIC Program Policy and Procedure Manual Chapter 2: Certification#
(chapter-2)(document-1)#
12/18/2024 Page 1 of 3 CERTIFICATION POLICIES AND PROCEDURES TABLE OF CONTENTS SECTION: SUBJECT: EFFECTIVE DATE: 2.00 Overview of the Certification Procedure July 1, 1993 2.01 This P&P has been renamed P&P 7.60 and can be found in the Local Agency Operations and Management Section 2.02 Certification of Participants October 1, 1990 2.02A Manual Certification Form 2.03 Benefit Waiting List January 31, 1992 2.04 Residency Requirements October 1, 1990 2.04A Confirmation of Residency 2.05 Income Eligibility Requirements July 24, 1995 2.05A Income Guidelines March 1, 1995 2.05B Types of Income 2.05C Income Self Declaration Form 2.05D Common Military pays/Allowances 2.05E Chart of Common Allowances 2.05F Has been removed March 1, 1993 October 1, 2007 October 1, 2007 2.06 Family Size Determination October 1, 2003 2.07 This policy has been renamed P&P 2.33 2.08 This policy has been renamed P&P2.31 2.09 Processing Standards for Applications March 18, 1992 2.10 Certification, Mid-Certification, and Shortened Certification Periods October 1, 1990 2.10A Short Certification notice 2.11 Notice of Ineligibility or Termination and the Right to a Fair Hearing October 1, 1995 2.11A Ineligibility/Termination notice 2.11B Request for a Fair Hearing 2.11C Transmittal for Request to Appeal 2.12 Program Rights and Responsibilities October 1, 1990 2.12A Statement of Rights and Responsibilities
12/18/2024 Page 2 of 3 SECTION: SUBJECT: EFFECTIVE DATE: 2.13 Transferring Participants and the Use of Verification of Certification October 1, 1995
2.13A Sample Verification of Certification
2.14 Eligibility of Aliens and Alien Students October 1, 1998 2.15 Eligibility of Persons Affiliated with Institutions October 1, 1995 2.16 Participant Present for Certification October 1, 1992 2.17 WIC Overseas Program October 1, 2001
2.17A
DoD WIC Overseas Program Participant
Profile/Verification of Certification
2.17B Has been removed
2.18 Applicant/Participant Record Retention October 1, 1993 2.19 Identification Folder April 5, 1991
2.19A Identification Folder
2.20 Designee/Proxy Authorization October 1, 1996 2.21 Homeless Individual May 1, 1993
2.21A Has been moved to 2.04A
2.22 Appointment Waiting List October 1, 1993 2.23 Establishment of Applicant Identity October 1, 1992
2.23A Proof of Identity Affidavit
2.24 Establishment of Participant Category April 1, 1993 2.25 Voter Registration October 1, 1995
2.25A Voter Registration Application
2.25B Voter Registration Certification form October 2013 2.26 Changed to Policy and Procedure 2.34
2.27 Immunization Record (DtaP) Screening May 24, 2003 2.28 Blood Lead Screening Requirement October 1, 2003
2.28A Lead Risk Screening Tool for Women and
Children November 7, 2017 2.29 This policy has been removed
2.30 This policy has been removed
12/18/2024 Page 3 of 3 SECTION: SUBJECT: EFFECTIVE DATE: 2.31 Assessment of Nutritional Risk October 1, 1990
2.31A Nutritional Risk Criteria Guidelines
2.31B CHART: Nutrition Risks
2.32 Weight and Height Measurement Requirement December 18, 1991
2.32A
Procedures to Collect Weight and
Height/Length Measurements
2.33 Hemoglobin Test Requirement December 18, 1991
2.33A Standard Hemoglobin Testing Procedure
2.33B Non-invasive Hemoglobin Testing
Procedure
2.34 Nutrition and Health Information Requirement October 1, 1996
2.34A Provision of Nutrition Services
2.34B has been removed
2.34C has been removed
2.34D has been removed
2.35 This policy has been removed
2.36 Certification of Participants in Hospitals October 1, 2011 2.37 Use of Volunteers in the WIC Program October 1, 2012 2.38 This policy has been merged into 2.10 October 1, 2012
2.38A has been removed
2.38B has been removed October 1, 2013
2.38C has been removed October 1, 2013
2.38D has been removed October 1, 2013 2.39 Participant Referrals November 18, 2019
Policy and Procedure 2.00
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MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.00 Effective Date: October 1, 1993 Revised Date: October 3, 2023 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Overview of the Certification Procedure
A. Policy
Pregnant, breastfeeding, or postpartum women, infants, and children who apply to receive WIC benefits, including those who currently participate but are re- applying because their certification period is about to expire, are known as applicants. Certification is the implementation of criteria and procedures to assess and document each applicant’s eligibility for the Program. Local agency staff shall follow the same basic procedure when certifying applicants.
B. Procedure
In determining the eligibility of an applicant and certifying qualified applicants, local agencies shall assure that:
1. The applicant is informed that:
a. The purpose of the WIC Program is to promote desirable health outcomes through nutrition education, breastfeeding support, special supplemental foods, and referrals during critical times of growth and development. b. The relationship between the participant (or participant’s caregiver) and WIC staff is a partnership with open dialogue and two-way communication and encourage them to ask questions throughout the process. c. They will be notified of the determination of eligibility or ineligibility during this visit. d. Each participant must reapply at the end of the certification period and be reassessed for eligibility. e. They will need to read (or have read to them) the Program Rights and Responsibilities and sign that they have received a copy.
2. The certifier will ensure that:
a. A participant focused approach to communication and good customer service practices are followed. b. Applicant confidentiality is protected. c. Demographic information is correct.
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i. Race and ethnicity shall be obtained during the initial certification. Best practice at subsequent certification appointments is to confirm the accuracy of the data. d. The applicant meets current income eligibility requirements. e. The applicant meets current residency requirements. f. The applicant meets current identity requirements. g. The applicant is categorically eligible as a pregnant, postpartum, or breastfeeding woman, an infant, or a child under the age of five. h. The applicant is asked about voter registration status and offered the opportunity to register to vote, as appropriate. i. The applicant is evaluated for nutritional risk by collecting and evaluating relevant information that includes: i. Height or length and weight measurements; ii. Hemoglobin or hematocrit test results, as applicable; and iii. Health and nutrition information. j. If an infant or child, the applicant receives a review of his/her immunization history up to age two and is referred to their health care provider if needed. k. If pregnant or a child, the applicant is referred for a blood lead test and given information about the dangers of lead poisoning, if it cannot be determined that the test has been performed. l. All pregnant, postpartum and breastfeeding women and caregivers of infants and children are provided a list of local resources for alcohol and substance use counseling and treatment. m. All adult applicants are provided written information about the Medicaid Program and if not currently participating, are given a referral to the Medicaid Program. n. All adult applicants and caretakers are provided information on, and when appropriate, given referrals to other health related and public assistance programs, such as: i. Breastfeeding Support ii. Dental Services iii. Supplemental Nutrition Assistance Program (SNAP) iv. Expanded Food and Nutrition Education Program v. Food banks and pantries vi. Homeless facilities vii. Family Planning Services viii. Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Program (Maryland Healthy Kids) ix. Head Start x. Immunization Services xi. Pre- and Post-natal care xii. Well Child Care xiii. Mental Health Services xiv. Smoking Cessation Programs xv. Temporary Cash Assistance (TCA)
Policy and Procedure 2.00
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xvi. Other local services that may be applicable to the applicant’s needs. o. Any family member(s) deemed eligible for the Program receive(s) at the initial certification, and thereafter, as needed: i. A prescription for the most appropriate food package using information obtained during the certification, including any food preferences. ii. An explanation of what the WIC foods are and why they were selected, that the foods are supplemental and intended for the participant(s), and what to do if a change in the food package is needed. iii. Participant focused nutrition education that is appropriate for categorical status and targeted to reducing nutritional risk(s) identified during the certification. iv. If pregnant, information verbally and in writing, about the benefits of and contraindications to breastfeeding. v. A food instrument and an explanation on how to shop with it and the importance of preventing loss or theft. vi. A list of WIC authorized foods and vendors. vii. An explanation of the need to return to the clinic for future appointments, as appropriate. viii. An appointment date and time to obtain the next allotment of food benefits and secondary nutrition education contact. ix. Information about how to contact the clinic. x. Encouragement to participate in the local agency’s nutrition education activities. xi. Encouragement to keep and be on time for all appointments. xii. Instruction to explain Program information, including the use of food instruments and procedures for WIC appointments, to all persons identified in the management information system as proxies or designees. p. The applicant reads (or has read to them) and receives a copy of the Program Rights and Responsibilities form before electronically signing to acknowledge understanding and receipt of such. q. A verification of certification is issued to every migrant family as well as military families or others who are likely to be relocating within the certification period. References: ▪ 7CFR 246.7 Certification of Participants ▪ 7CFR 246.11 Nutrition Education ▪ COMAR 10.54.01 Eligibility, Participation, and Benefits ▪ SFP 01-032, WIC Final Policy Memorandum 2001-1, Clarification of WIC’s FY 2001 Appropriations Act Provision Regarding Blood Lead Screening
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▪ SFP 06-056 Value Enhanced Nutrition Assessment (VENA) – WIC Nutrition Assessment Policy (HQ Policy Memo 2006-5)
Revisions:
04/2008 A 17. added wording that the ID folder is required to pick up and redeem food instruments 10/2008
Changed Food Stamps to read Supplemental Nutrition Assistance Program SNAP 01/2009 Changed Supplemental Nutrition Assistance Program SNAP to read Food Supplement Program 10/2010 Added B2 and B5. Reordered B 1-6 10/2011 Specified in A.2. that an applicant may live or work in the service area of the local agency. Added participant focused in A.12 Added clarification to B.6. 10/2012 Minor language changes/clarifications 10/2013 Changed WOW to management information system and Applicant’s Rights and Responsibilities to Participant’s Rights and Responsibilities; added electronic signature. Consolidated A.10 and A.24. 10/2015 Reorganized information; added information from and deleted Policy and Procedure 2.35. 06/2017 Updated with eWIC terminology, removed reference to ID folders 07/2020 Changed Participant’s Rights and Responsibilities to Program Rights and Responsibilities; added pregnancy to lead referral; clarified illegal substance use based on updated policies 2.12, 2.28, and 2.31 10/2023 Clarified best practice regarding the race and ethnicity question.
Policy and Procedure 2.01 has been renamed as Policy and Procedure 7.60.
Policy and Procedure 2.02
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.02 Effective Date: October 1, 1990 Revised Date: October 7, 2024 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Certification of Applicant
A. Policy
To be certified as eligible for the WIC Program, applicants shall meet the following criteria for eligibility in accordance with policies established by the State agency.
a. Establishment of Applicant Identity (Policy and Procedure 2.23);
b. Residency requirements (Policy and Procedure 2.04);
c. Income eligibility requirements (Policy and Procedure 2.05); and
d. Assessment of nutritional risk (Policy and Procedure 2.31).
B. Procedure
The local agency shall:
1. Use the management information system or the manual certification form provided by the State agency (Attachment 2.02A) to certify all applicants in accordance with the policies and procedures listed in section A and other related policies and procedures.
2. Advise the participant or the head of household of the Program’s rights and responsibilities as outlined in Policy and Procedure 2.12 Program Rights and Responsibilities.
3. Ensure that the staff determining eligibility follow policies and procedures appropriately and document what was presented by the applicant in the management information system.
Policy and Procedure 2.02
Page 2 of 3
Attachments: 2.02A Manual Certification/Mid-Certification Form
References:
1. 7 CFR 246.7
Revisions:
10/1999 07/2002 Added Establishment of Identity in A. Policy 10/2007 updated Nutrition Risk Policy Name and Number 10/2011 clarified the policy in B.2d 10/2012 Changed B.1 to indicate that WOW or Attachment 2.02A should be used to complete the mid-certification appointment as well as the certification. Changed name of Attachment 2.02A to Manual Certification/Mid- Certification Form. 10/2013 changed name of policy to Certification of Applicant, deleted B.2.a-e, moved a portion of B.2.d to Policy and Procedure 7.66, B.2.e is already reflected in Policy and Procedure 2.33 and 2.32, added new language for B.2 and B.3., removed attachment 2.02B 10/2015 Added Maryland WIC Program Nutrition Care Referral Form to Attachment 2.02A. 06/2017 Updated Attachment A to include eWIC language and to reflect new high risk categories, updated B.3 to reflect needed staff signatures based on new separation of duties guidelines. 11/2017 Update Attachment A to include new nutrition risk questions and new high-risk categories. 12/2019 Update Attachment A to include new nutrition risks, new medical questions and add yogurt to food package options. 7/2020 Corrected name of policy 2.12 to Program Rights and Responsibilities; added new diabetes questions to 2.02A 11/2021 Updated Attachment A to include new medical questions related to exposure to tobacco products. Reformatted revision dates to be consistent with master formatting.
04/2023
Updated Attachment A to reflect changes to medical and nutrition questions in the management information system.
Policy and Procedure 2.02
Page 3 of 3 10/2024 Updated Attachment A to reflect changes to nutrition questions in the management information system.
Attachment 2.02A
10/07/2024 Page 1
Maryland WIC Program Manual Certification/Recertification Mid-Certification Form
Clinic: Certification Date: Family Information Last Name First Name MI DOB Head of Household
Designee Proxy #1
□ Proxy #2
□
Street Address Mailing Address Same as Street Address Street
□ No Mailing
City, State, Zip
County
Phone
Type Land Mobile Comment No Calls Primary Yes No Contact Call Text
Yes No
Phone
Type Land Mobile Comment No Calls Primary Yes No Contact Call Text
Yes No
E-mail Address
Family Size
Income Information Adjunct Eligibility Program(s) □MA □SNAP □TCA Notes Adjunct Eligibility Card Number
N/A MCV Foster Child # of Expected Infants__________
Income Income Provider Name Interval Amount Source Documentation
Attachment 2.02A
10/07/2024 Page 2
Additional Family Information Primary Language if not English
Translator: Required Waived Proof of Residency N/A MCV Voter Registration Already Registered Provided Help Given Form Not Interested Other Pickup Interval Trimonthly Bimonthly Monthly Internet Usage Yes No Unknown Referred From
Disability
Other Information Military Migrant Homeless/Shelter Residential Facility
Attachment 2.02A
10/07/2024 Page 3
Participant Information (Woman) Last Name First Name MI
DOB
Proof of Identity
Physician Name
Proof of Pregnancy N/A MCV Physician Telephone Source of Health Care
Hispanic or Latino? Yes No American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Cert Action LMP
EDD
Actual Delivery Date
Category Cert Start Cert End Cert Reason Physical Presence Not Present Reason
Pregnancy Information
WPP/BE/BP:
1. When did you see a doctor for this pregnancy?
Haven’t Date of 1st visit:
1a. What has your doctor told you about getting flu and Tdap shots while you’re pregnant?
3. Is this your first pregnancy? Yes No
Date of last live birth:
3a. Tell me about any medical issues with your past pregnancies.
Baby born 5 pounds, 8 ounces or less Baby born 9 pounds or more Baby born 37 weeks or earlier Baby born with a birth defect Two or more miscarriages (less than 20 weeks) Pregnancy loss (20 weeks or more) Stillbirth or death before 1 month of age Gestational diabetes History of Preeclampsia None of these
1. Tell me about this last pregnancy. Baby born 5 pounds, 8 ounces or less Baby born 9 pounds or more Baby born 37 weeks or earlier Twins, triplets or more Baby born with a birth defect Miscarriage (less than 20 weeks) Pregnancy loss (20 weeks or more) Stillbirth or death before 1 month of age Caesarean “C” section Gestational diabetes Had a follow up diabetes test? Y or N Plan to have a follow up test? Y or N History of Preeclampsia None of these 2. What special concerns does your care provider have?
Twins, triplets or more Weight loss while pregnant Hyperemesis gravidarum Gestational diabetes Fetal growth restriction (IUGR) None or unknown
2. Were you ever pregnant before this last time? No Yes
Date of last live birth?
Attachment 2.02A
10/07/2024 Page 4
Medical Information (Women) 1. Do you have any health problems or recent illnesses that concern your doctor? None Some Specifiy__________________________________________________________ 2. What medicine do you take regularly? None Takes Specify___________________________ 3. What vitamins do you take regularly? None Prenatal vitamin w/Iodine Prenatal vitamin Iron Pill Multivitamin Folic acid pill Herbal supplement Other: ____________________________ 4. What dental problems are you having? None Missing or extracted teeth Untreated Caries Gum Disease Other ___________________________
Have a dental provider? No Yes 5. Do you have any food allergies diagnosed by a health care provider? None Peanuts Nuts
Milk Soy Eggs
Fish Shellfish Wheat
Sesame Other:________________________ 6. Do you eat or want to eat things that are not food? No Yes Specify________________________ 7. Do you: smoke tobacco Number per day____ Use Nicotine Products Specify: ___________ Are you exposed to tobacco products in enclosed areas? No Yes 8. Do you use: None recreational (street) drugs marijuana medications not prescribed 9. During the past month, have you often been bothered by feeling down, depressed, or hopeless? No Yes During the past month, have you often been bothered by little interest or pleasure in doing things? No Yes 10. What concerns do you have about the safety of you or your children? Some concerns None
Wt/Ht/Bloodwork Date LBS OZ IN 1/8 IN Weeks Hgb Comment
Pre Pregnancy Weight
Weight at Delivery
Have you had a blood lead test? No Yes Don’t Know
Attachment 2.02A
10/07/2024 Page 5
Participant Information (Infant – Child) Last Name First Name
MI
DOB
Sex assigned at birth Male Female Proof of Identity N/A MCV Physician Name
Physician Telephone Number Source of Health Care
Hispanic or Latino? Yes No
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Cert Action (Infant – Child) Immunization Status: Record Date Given: Immunization Document: Yes No DTaP #1
DTaP#2
DTaP#3
DTaP#4
Breastfeeding Now: Yes No Amount of BF Exclusive Mostly (<14oz formula) Some (>14oz formula) Ever Breastfed: Yes No Unknown
Age when routinely fed something other than breastmilk? _____months _____ weeks _____ days Food Type Date/Age BF Ended
_____months _____ weeks _____ days Reason Category Cert Start Cert End Cert Reason Physical Presence Not Present Reason
Attachment 2.02A
10/07/2024 Page 6
Medical Information (Infant – Child)
No
Yes
Specify
1. Tell me about any health concerns for your child in the past 6 months.
2. What medicines does your child take on a regular basis?
3. What vitamins or supplements do you give your child?
4. What dental problems does your child have?
White or dark spots on teeth Dental caries Extracted teeth Other: Has he/she seen dentist?
Name:
Phone: 5. Where does the drinking water you use for your child/infant come from?
City (fluoride) Well City (no fluoride) Outdoor Spring/Cistern Store-bought (w/fluoride) Don’t Know Store-bought (no fluoride) None 6. Does your child eat or want to eat things that are not food?
If yes, what? 7. Does your child have any food allergies that have been diagnosed by a health care provider?
Milk Soy Eggs Nut Peanuts Shellfish Fish Wheat Sesame Other 8. Is this child exposed to tobacco products in enclosed areas? No Yes Don’t Know 9. Mother (only if present) Height (inches)
Weight (lbs)
10. Father (only if present) Height (inches)
Weight (lbs)
11. How do you feel about your child’s growth? Too slow Just right Too fast
Wt/Ht/Bloodwork Date LBS OZ IN 1/8 R/S Hgb Comment
Infant Preterm or Early Term Weeks of Gestation
Birth Weight ______lbs _____oz Lead Test Yes No Don’t Know
Attachment 2.02A
10/07/2024 Page 7
Participant Information (Infant – Child) Last Name First Name
MI
DOB
Sex assigned at birth Male Female Proof of Identity N/A MCV Physician Name
Physician Telephone Number Source of Health Care
Hispanic or Latino? Yes No
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Cert Action (Infant – Child) Immunization Status: Record Date Given: Immunization Document: Yes No DTaP #1
DTaP#2
DTaP# 3
DTaP#4
Breastfeeding Now: Yes No Amount of BF Exclusive Mostly (<14oz formula) Some (>14oz formula) Ever Breastfed: Yes No Unknown
Age when routinely fed something other than breastmilk? _____months _____ weeks _____ days Food Type Date/Age BF Ended
_____months _____ weeks _____ days Reason Category Cert Start Cert End Cert Reason Physical Presence Not Present Reason
Attachment 2.02A
10/07/2024 Page 8
Medical Information (Infant – Child)
No
Yes
Specify
1. Tell me about any health concerns for your child in the past 6 months.
2. What medicines does your child take on a regular basis?
3. What vitamins or supplements do you give your child?
4. What dental problems does your child have?
White or dark spots on teeth Dental caries Extracted teeth Other: Has he/she seen dentist?
Name: Phone: 5. Where does the drinking water you use for your child/infant come from?
City (fluoride) Well City (no fluoride) Outdoor Spring/Cistern Store-bought (w/fluoride) Don’t Know Store-bought (no fluoride) None 6. Does your child eat or want to eat things that are not food?
If yes, what? 7. Does your child have any food allergies that have been diagnosed by a health care provider?
Milk Soy Eggs Nut Peanuts Shellfish Fish Wheat Sesame Other 8. Is this child exposed to tobacco products in enclosed areas? No Yes Don’t Know 9. Mother (only if present) Height (inches)
Weight (lbs)
10. Father (only if present) Height (inches)
Weight (lbs)
11. How do you feel about your child’s growth? Too slow Just right Too fast
Wt/Ht/Bloodwork Date LBS OZ IN 1/8 R/S Hgb Comment
Infant Preterm or Early Term Weeks of Gestation
Birth Weight ______lbs _____oz Lead Test Yes No Don’t Know
Attachment 2.02A
10/07/2024 Page 9
Risk Factors Participant #1
Participant #2
Participant #3
Participant #4
Food Package Requested Participant #1: Milk Type:
Yogurt/Cheese/Tofu Dry Beans/Can Beans/P.B. Participant #2: Milk Type:
Yogurt/Cheese/Tofu Dry Beans/Can Beans/P.B. Participant #3: Milk Type:
Yogurt/Cheese/Tofu Dry Beans/Can Beans/P.B. Participant #4: Milk Type:
Yogurt/Cheese/Tofu Dry Beans/Can Beans/P.B.
Next Appointment Type: Method: Note:
Comments / Notes
Initials of staff member who entered information into WOW verifying completion _______________ Recert/MCV: Family called to notify that their benefits are loaded: Left message Person answered Date of contact: ___________ Nutrition Education Topics Participant #1
Participant #2
Participant #3
Participant #4
Goal:
Referrals (R = referral to; C= Consent to share participant information) Nutrition Care – R Immunizations – R Dental – R SNAP – R/C Breastfeeding – R Health Care Provider – R/C Medical Assistance – R/C Temporary Cash Assistance – R/C Substance Use Counseling – R Other referrals: _______________________________ Local Provider: R/C
Attachment 2.02A
10/07/2024 Page 10
Certification: PSV scheduled for family to pick-up eWIC card
Date: _________________________________
Family has transportation concerns and requested staff mail eWIC card
Address verified
Next appointment made and is entered in WOW
Shopping List mailed with eWIC card
Codes Proof of Residency Proof of Identity Confirmation of Residency Form Driver’s License Homeless Shelter Lease MVA Identification Migrant Camp Resident No Proof Official Mail Other (system note required) Utility Bill
Birth Certificate/Registration Crib Card Driver’s License
Foster Care Health Passport Hospital Birth Record
Medical Assistance Card Immunization Record
Marriage License Other (system note required) No Proof Proof of Age/Majority
Passport/Visa Proof of Identity Affidavit
School ID Proof of Identity Card
WIC Identification Folder Social Security Card
Visual Personal Recognition Immigration/Naturalization Record Military Records/ID Card or Discharge Papers
Attachment 2.02A
10/07/2024 Page 11
Proof of Pregnancy Source of Income Income Documentation Health Care Provider’s Note No Proof Not Applicable Other (system note required) Physical Appearance Pregnancy Test Results/Sonogram VOC WIC Referral Form Alimony or Child Support Contributions from Other Persons Dividends or Interest on Savings or Bonds, Income from Estate Foster Care Military LES Net Income from Farm and Non-Farm Self-Employment Pending Public Assistance or Welfare Payments Retirement Savings or Checking Account Social Security Unemployment Compensation VOC /Transfers Wages, Salary, Commissions, Fees or Cash Payments for Service Worker’s Compensation Dividends or Interest on Savings or Bonds Declined to self-report Foster Child Status Verification Income Self Declaration Form Income Tax Returns Letter from Employer Military LES No Proof Other Cash Income Received or Withdrawn from Any Source Pay Stubs Private Pensions or Annuities Retirement Pensions or Veteran Payment Self-Employment Social Security Documentation Social Services Budget Letter Unemployment Insurance VOC W-2 Form
Attachment 2.02A
10/07/2024 Page 12
Women
Name
1. Tell me about any problems you have with eating. Nausea Vomiting Mouth pain 2. What times do you eat in a typical day?
Morning Noon Evening Snacks ___________(number)
3. Tell me what kinds of foods you eat most days: Bread, tortillas, or crackers Orange or red vegetables Eggs Cold or hot cereal Green vegetables Cheese or yogurt Noodles, macaroni, or rice Dry beans /canned beans Hot dogs, sausage, cold cuts or bacon Fish or shellfish Tofu Ice cream or pudding Fruit Peanut butter or nuts Cookies, cake, pie or donuts Green leafy salads Meat, chicken, or turkey Chips, fried snacks, or popcorn
4. What do you drink in a typical day? Milk Type
Milk Whole Water 2% Fruit juice 1% or fat free Soda or fruit-flavored drinks Diet soda Coffee or tea (hot or cold) Herbal tea Beer, wine, or drinks with alcohol Other: _________________________ Lactose reduced Evaporated Powdered Soy milk
5. What, if any, foods do you avoid for health reasons? No Yes: __________________(foods) 6. Do you follow any personal eating plan or diet? None
Fasting
Vegan
Low Carbohydrate/High Protein Metabolic Raw Foods Other: _______________________________________ 7. Describe how you include physical activity in your day. How much time? None 15 minutes 30 minutes 1 hour More than 1 hour 8. Would you like information on other food resources beyond WIC? No Yes 9. If there were one thing you could change about how or what you eat, what would it be? Heartburn Constipation Don’t feel like eating No time to eat Can’t find the foods I like None of these
Attachment 2.02A
10/07/2024 Page 13
1.
2.
3. What does your baby drink? ☐ Breastmilk at breast: From: ☐ Parent ☐ Someone other than parent ☐ Pumped breastmilk: From: ☐ Parent ☐ Someone other than parent From: ☐ Bottle ☐ Cup with a lid ☐ Cup ☐ Formula _____oz per day ☐ Other _____________________________
-- How many times does your baby drink: Breastmilk at breast ____ times in 24 hours Pumped breastmilk _____times in 24 hours Formula ____ times in 24 hours Other _____times in 24 hours
-- How many ounces does your baby drink from a bottle or cup at each feeding? Breastmilk ☐Less than 2 ☐ 2 to 3 ☐ 4 to 5 ☐ 6 to 7 ☐ 8 or more Formula ☐Less than 2 ☐ 2 to 3 ☐ 4 to 5 ☐ 6 to 7 ☐ 8 or more
About how long does it take for your baby to eat? ____ min. at breast ____ min. from bottle/cup
What concerns, if any, are you having with breastfeeding? No milk at 4 days postpartum Breast engorgement Recurrent plugged ducts Weak suck Mastitis Flat or inverted nipples Cracked, bleeding, or severely-sore nipples Jaundice Difficulty with latch-on Tandem nursing of 2 siblings (not twins) No problems Other: _____________ ☐ Pain with breastfeeding
4. How do you know when you baby is hungry? Sucks on hand Fusses Gets restless Cries Don’t Know Other: _____________ 5. How do you know when your baby is full? Pushes nipple out Turns away Gets sleepy Don’t Know Other: __________________ 6. How does your baby act after eating? Is happy and satisfied ☐ Takes too long to eat ☐ Spits up a lot ☐ Stays hungry ☐Wants to sleep, not eat ☐Acts fussy or cries a lot ☐ Other 7. How many wet and dry diapers does your baby have in 24 hours?
Wet diapers: Less than 6 6 to 8 9 or more
Dirty diapers: 0 to 1 2 to 5 6 or more
(Infant) Birth – 3 months
Baby’s Name:
Attachment 2.02A
10/07/2024 Page 14
13. Is baby put to bed with bottle or is bottle propped? No Yes
14. What do you do if he/she doesn’t finish the bottle? ☐Try to get baby to finish ☐Save it for later ☐None of these 15. Do you feed the baby any other food? None Fruit Meats Cereal Vegetables Other: ________________________ 16. Does anyone give the baby honey, Karo syrup, or sugar? No Yes
17.
18.
19. If there were one thing you could change about feeding this baby, what would it be?
Was mom on WIC during this pregnancy? No Yes If no, would mom have been eligible with a priority 1 risk? No Yes
Are you interested in other food resources beyond WIC? No Yes
Tell me how you make and store the bottles: 8. How do you sterilize the bottles and water? Sterilize incorrectly Sterilize correctly N/A 9. How do you mix formula? Mixed incorrectly Mixed correctly N/A 10. How do you store the formula or breastmilk? Stored incorrectly Stored correctly N/A 11. How do you warm the bottle? Warmed incorrectly Warmed correctly N/A 12. Is there cereal or other food in the bottle? No Yes
(Infant) Birth – 3 months
Continued
Attachment 2.02A
10/07/2024 Page 15
(Infant) 4 – 12 months
Baby’s Name:
Please tell us how feeding is going. 1. What does your baby drink?
Breastmilk at breast: From parent someone other than the parent
Pumped breastmilk: From parent someone other than the parent From: ☐Bottle ☐Cup with lid ☐Cup
Formula ___oz./day from:
Bottle Cup with lid Cup
Plain water from: Bottle Cup with lid Cup
100% fruit juice from:
Bottle Cup with lid Cup
Sugar-sweetened drinks from: Bottle Cup with lid Cup
Cow or other milk from:
Bottle Cup with lid Cup
Other_____________ from:
Bottle Cup with lid Cup
2. How many times does your baby drink: Breastmilk at the breast ______ times in 24 hours Pumped Breastmilk ______ times in 24 hours Formula ______ times in 24 hours Other ______ times in 24 hours Skip to question 8 if you do not bottle-feed your baby. 3. How many ounces does your baby drink from a bottle or cup at each feeding? Breastmilk Less than 2 2 to 3 4 to 5 6 to 7 8 or more Formula
Less than 2 2 to 3 4 to 5 6 to 7 8 or more Cow milk
Less than 2 2 to 3 4 to 5 6 to 7 8 or more
--- Do you add cereal or other food to the bottle or cup? Breastmilk No Yes Food: _________________ Formula No Yes Food: ________________ Tell me how you make and store formula: 4. How do you mix formula? Mixed incorrectly Mixed correctly N/A 5. How do you store breastmilk or formula? Breastmilk Stored incorrectly Stored correctly N/A
Attachment 2.02A
10/07/2024 Page 16
Formula Stored incorrectly Stored correctly N/A (Infant) 4 – 12 months
Continued
6. How do you warm the bottle? Warmed incorrectly Warmed correctly N/A 7. Is baby put to bed with bottle or is bottle propped? No Yes N/A 8. What foods have you offered your baby?
Baby cereal Green vegetables Dry beans or tofu Baby dinners None of these
Regular cereal Orange vegetables Meat/Meat sticks Baby desserts
Noodles or rice Other vegetables Chicken or turkey Cookies/Sweets
Bread or tortillas Fruit Eggs Chips/Puffs
9. What feeding skills does your baby have? Eats from a spoon Eats with fingers None of these
10. How do you know when your baby is hungry? Facial expression Makes sounds Body Movement Don’t know Other: ____________
11. How do you know when your baby is full? Facial expression Won’t sit still Fusses Turns away, closes mouth Pushes or slaps at food Don’t know Other _________________
12. What do you do if your baby doesn’t finish the bottle/cup or food you give him? Try to get baby to finish Saves food for later None of these
13. How do you feel about the amount of food your baby eats: Too little Just enough Too much
14. How often does your baby eat with the family? Most of the time Sometimes Rarely
15. If there was one thing you could change about feeding this baby, what would it be?
16. Are you interested in other food resources beyond WIC? No Yes
Attachment 2.02A
10/07/2024 Page 17
Child Child’s name
1. Describe how your family is physically active together _____________________________________ 2. How much time does your child spend in active play? None 15 minutes 30 minutes 1 hour More than 1 hour 3. How many hours did your child sit and watch TV or videos yesterday? None 1 hour 2 hours 3 hours More than 3 hours 4. Tell me how you feel about mealtimes: Mostly pleasant Sometimes pleasant Rarely pleasant 5. How do you feel about how much your child eats? Eats too little Eats just enough Eats too much 6. What are the usual times your child eats during the day? Morning Noon Evening Snacks___ 7. Which of these foods do you offer during the day?
Bread or tortillas Green vegetables Eggs Crackers Orange or red vegetables Cheese or yogurt Cereal Fish or shellfish Hot dogs, sausage or coldcuts Noodles or macaroni Meat or chicken Ice cream or pudding Rice Dry bean/canned beans Cookies, cake, pie, or donuts Fruit Tofu Hard or chewy candy or fruit snacks Potatoes or corn Peanut butter Chips, popcorn, or nuts 8. Child drinks from: Cup Cup with lid Baby Bottle 9. What does your child drink?
Breastmilk Milk Type
Breastmilk not from mother Whole
Formula ________________________ (name) 2%
Milk _______ (oz per day) 1% or fat free
Water ___________ (oz per day) Fruit Juice ___________ (oz per day) Soda, fruit-flavored drinks or sweetened tea Other: ________________________________ Lactose reduced Evaporated Powdered Soy milk 10 How often do you or another adult sit and eat with this child? Most of the time Sometimes Rarely
Attachment 2.02A
10/07/2024 Page 18
11 Does your child refuse to eat foods or meals? Most of the time Sometimes Rarely
If your child won’t eat, what do you do? Tries to get child to eat Gives different food Offers reward Saves food for later Other __________________________ N/A
Is your child on a special diet? N/A Metabolic Vegan Raw foods Other
12. Would you like information on other food resources beyond WIC? No Yes 13. If there were one thing you could change about feeding this child, what would it be?
Attachment 2.02A
10/07/2024 Page 19
Maryland WIC Program Nutrition Care Referral Form
Participant Name _______________________ Date referred ___________________
WIC Staff Signature _______________________
PG BE BP WPP IBE IBP IFF C1 C2-4 Alcohol and Substance Use
Breastfeeding Complication(s):
Breastfeeding Infant or Mother at Nutritional Risk
Breastmilk provided not from mother
Drug Nutrient Interaction Failure to Thrive (FTT) Diagnosis
Fetal Alcohol Spectrum Disorder (FASD) Diagnosis
Fetal Growth Restriction (FGR) Diagnosis
Gestational Diabetes (GDM) Diagnosis
History of Gestational Diabetes
History of Preeclampsia
Hyperemesis Gravidarum Diagnosis
Hypertension/prehypertension
Lead Poisoning in last 12 months: 5.0 ug/dl women & infants; 3.5 ug/dl children Low Birth Weight 5 lb, 8 oz
Low Hemoglobin/Hematocrit < 10.0 g or < 30% Low Maternal Weight Gain + Underweight
Medical Condition _____________________________ Multi-Fetal Gestation
Pica (Eating or wanting to eat non-food items) Post-Bariatric Surgery
Preterm ≤36 6/7 weeks gestation Or Early Term ≥37 0/7 and ≤38 6/7 weeks gestation
Slowed/Faltering Growth weight loss ≥7% before 2 weeks of age; any weight loss between 2 weeks-6 months
Small for Gestational Age Diagnosis
Special Diet: Vegan, Fasting, Metabolic
Underweight Weight/length 2.3rd percentile
Underweight Weight/length 5th percentile
Policy & Procedure 2.03
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.03 Effective Date: January 31, 1992 Revised Date: July 7, 2025 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Benefit Waiting List
A. Policy
1. When the local agency is serving its maximum assigned caseload or funds are not available, a priority waiting list of applicants shall be maintained from which the highest priority applicants can be selected to participate in the Program when caseload slots become available. Priority is determined by the nutritional risk status and length of time an applicant has remained on the waiting list.
2. Applicants for Program benefits shall be placed on the priority benefit waiting list in accordance with the following criteria:
a. Priority I. Pregnant women, breastfeeding women, and infants at nutritional risk as demonstrated by hematological or anthropometric measurements, or other documented nutritionally related medical conditions which demonstrate the need for supplemental foods.
b. Priority II. Except those infants who qualify for Priority I, infants up to 6 months of age born to women who participated in the Program during pregnancy, or to women who did not participate in the Program while pregnant but whose medical records document that they were at nutritional risk during the pregnancy due to nutritional conditions detectable by biochemical or anthropometric measurements or other documented nutritionally related medical conditions which demonstrated the person's need for supplemental foods.
c. Priority III. Children and postpartum, non-breastfeeding women at nutritional risk as demonstrated by hematological or anthropometric measurements or other documented medical conditions which demonstrate the need for supplemental foods.
d. Priority IV. Pregnant women, breastfeeding women, and infants at nutritional risk because of an inadequate dietary pattern or whose only risk factor is homeless or migrant farmworker.
Policy & Procedure 2.03
Page 2 of 3 e. Priority V. Children at nutritional risk because of an inadequate dietary pattern or whose only risk factor is homeless or migrant farmworker.
f. Priority VI. Postpartum, non-breastfeeding women at nutritional risk because of an inadequate dietary pattern or whose only risk factor is homeless or migrant farmworker.
B. Procedure
1. State Agency Responsibility
The state agency shall continuously monitor program operations and expenditures to ensure maximum use of grant funds. Upon determination that there are insufficient funds to continue to provide program benefits to all eligible applicants, the state agency shall initiate procedures to establish a waiting list of eligible applicants. The state agency shall notify the local agencies of the nutritional risk priority levels that will be on the waiting list and the effective date for starting the waiting list.
The state agency shall advise the local agencies of the procedures for: • placing persons on the benefit waiting list; • updating client information while on the benefit waiting list; • transferring a client from benefit waiting list status to active participant status.
2. Local Agency Responsibility
Applicants that visit the local agency during open clinic hours to request Program benefits shall be notified of their placement on the waiting list within 10 days for pregnant, infant, or migrant farmworker applicants and within 20 days for all other applicants. Refer to Policy and Procedure 2.09 Processing Standards for Applications.
When applicants are assigned to the waiting list, the certifier shall explain why the applicant is being placed on the waiting list, the priority system, the operation of the waiting list and their right to a fair hearing. The person shall also be advised to contact the local agency should there be changes to the information collected to determine eligibility.
3. Procedures for transferring a wait list person to active participant status:
a. When funds are available to increase caseloads, the state agency shall provide the local agency the priority nutritional risk in which all persons shall be activated and the effective date to be activated.
Policy & Procedure 2.03
Page 3 of 3 b. When additional caseload slots become available either through increased funds or from individual participants reaching the end of their certification, the local agency shall contact the individuals on the waiting list. Contacts shall be made in order of priority (highest to lowest) and date (oldest to newest). When contacted, local agency staff will confirm that the individual would still like to participate, confirm demographic information, schedule appointments if necessary and issue benefits as needed. Local agency staff shall also remind participants of their rights and responsibilities and their certification end date.
Attachments:
References: 7 CFR 246.7 e(4)
7 CFR 246.7 f (1)
USDA Memo June 12, 2024, WIC Caseload Management and Cost Saving Strategies
Revisions
April 1999
10/2012 Changed reference from 7CFR 246.7 e (1) to 7 CFR 246.7f(1) 10/2012 Deleted references to WOW 07/2025 Updated to reflect current procedure in management information system and added 6/12/2024 memo as a reference.
Policy and Procedure 2.04
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.04 Effective Date: October 1, 1990 Revised Date: November 18, 2019 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Residency Requirements
A. Policy
To be certified as eligible for the WIC Program, the applicant must reside in Maryland and live, work, or receive other services within the local agency's service area as defined by the State agency. Length of residency within the service area may not be used as an eligibility requirement. This policy is intended to:
1. Prevent simultaneous participation in more than one local agency;
2. Yield more accurate data on the extent to which each local agency is meeting the program needs of its citizens; and
3. Prevent residents of a local agency from being denied WIC benefits because benefits are being provided to participants who live outside the local agency's service area.
B. Procedure
The local agency shall:
1. Require and document in the management information system that all applicants provide documentation of residency at each certification. Accepted documentation shall include but not be limited to:
a. Official mail, including mail sent from the Maryland WIC Program, less than 30 days old, sent to the applicant's home address;
b. Copy of a lease or mortgage for the current address; or
c. Valid State of Maryland driver's license or identification card with the current address or a change of address card;
d. A selection of “Other” requires a note in the applicant’s record.
Policy and Procedure 2.04
Page 2 of 2 2. Allow the applicant up to 30 days after the certification to provide documentation of residency. If documentation is not provided by the end of the 30-day certification, then the participant shall be terminated by the management information system. Participants may have their certification end date restored to the full certification period if documentation is provided before the 30 days has expired. Under no circumstances may a second, subsequent 30-day certification period be used if the applicant fails to provide the required documentation of residence before the temporary certification period expires. Refer to Policy and Procedure 2.10.
3. Use the Confirmation of Residency form (Attachment 2.04A) during extenuating circumstances only. These circumstances may include applicants that are unable to prove residency due to: migrant status, homelessness, natural disaster, or a domestic violence situation.
Attachments:
2.04A Confirmation of Residency
References: 7 CFR 246.7 (c)(2)(i)
COMAR 10.54.01.06
Revisions: 10/01/08 deleted Attachment 2.04A 01/21/09 deleted Attachment 2.04A in B. 12 10/01/10 changed reference from 7 CFR 246.7 (b) (1) to 7 CFR (c) (2) (i) 10/2013 minor wording and format changes, changed WOW to management information system, referenced the participant’s rights and responsibilities form will be signed electronically, clarified B.1.a-d 10/2014 added language on short certs 1/2017 clarified can “live, work, or receive other services” in local agency service area; updated references from COMAR 10.54.01.04A to 10.54.01.06 and removed FNS Instruction 803-1 Rev which was incorporated into 7 CFR 246 11/08/2017 Removed reference to electronically signing the R&R as this is in policy 2.12 and no longer applies here. 11/18/2019 Referred to P&P2.10, moved 2.21A to attachment A here as it applies to more than just homeless people; clarified when the attachment may be utilized.
Attachment 2.04A Page 1 of 1 MARYLAND STATE WIC PROGRAM Confirmation of Residency I, _____________________________, hereby certify that I am currently (Applicant/Parent/Guardian) living in_____________________________________________ (Print County name or Baltimore City) and am asking the WIC Program to use the following street address for their records: _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ Signature
Policy and Procedure 2.05
Page 1 of 9
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.05 Effective Date: July 24, 1995 Revised Date: May 29, 2026 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Income Eligibility Requirements
A. Policy
To be eligible to participate in the Maryland WIC Program, applicants must have a gross household income of less than or equal to 185% of the Federal Poverty Level Income Guidelines. Applicants shall provide documentation of all income in the household for the past 28-31 days or the past 12 months, whichever shows a more accurate reflection of household income. Family size shall be determined following Policy and Procedure 2.06. Income guidelines shall be adjusted annually each spring and be implemented concurrently with the Medicaid income guidelines.
An applicant may be considered adjunctively income eligible if:
1. The applicant is participating in one of the following programs:
a. Temporary Cash Assistance (TCA); b. Supplemental Nutrition Assistance Program (SNAP); c. Medical Assistance (MA) under Title XIX of the Social Security Act; d. Certain other means tested programs as approved by the state WIC office and that: i. Routinely require documentation of income ii. Have income guidelines at or below those of WIC iii. Show the applicant’s period of eligibility in the program
2. Or a member of the applicant's household is:
a. Receiving TCA, or SNAP; or is b. A pregnant woman or an infant currently participating in the MA Program under Title XIX of the Social Security Act;
The head of household or designee must present documentation showing eligibility/participation in one of these programs and must also be probed to self-declare household income.
Policy and Procedure 2.05
Page 2 of 9 Applicants who are determined to be income ineligible must be informed of the decision in writing and are entitled to a fair hearing; refer to Policy and Procedure 2.11. Notice of Ineligibility or Termination and Right to a Fair Hearing.
B. Procedure
Income Determination: Local agencies shall require that all applicants provide proof of adjunct eligibility or proof of all family or household gross income.
1. Determination of Adjunctive Eligibility Local agency staff shall verify, if applicable as described in A.1 or A.2, an applicant’s, or a member of an applicant’s household, current participation in MA, TCA or SNAP in the following manner:
a. Medical Assistance: i. enter the applicant’s MA number and last name into the adjunct eligibility Medicaid interface section of the management information system; or
ii. using an established provider number the local agency may confirm eligibility online at www.emdhealthchoice.org; or
iii. using an established provider number the local agency may confirm eligibility via telephoning the Medical Assistance Program Eligibility Verification System (EVS) at: 1.866.710.1447
b. TCA and SNAP (Independence Card): i. require the applicant to provide proof of recent benefits by showing an ATM or store receipt dated within 30 days or by showing a balance in their online account. Verify the account number being shown is the same account number embossed on the Independence card or;
ii. telephone the Eligibility Verification System (EVS) at: 1.800.997.2222
Verification of MA, TCA, SNAP, or an approved means tested program may also include a notification letter that identifies the respective program and the person’s period of eligibility.
Applicants who are determined to be adjunctively eligible shall still be probed for a verbal report of gross household income. If the applicant is unable, or unwilling, to verbally report their income they shall not be restricted from continuing their certification.
Policy and Procedure 2.05
Page 3 of 9 2. Determination of Family/Household Gross Income
a. Refer to Attachment 2.05B for the acceptable types of income. Income may consist of but is not limited to: i. Wages; ii. Social security benefits; iii. Child support iv. Unemployment benefits v. Cash from other persons
b. Local agencies shall consider the family’s current rate of income with the last 28-31 consecutive days (most recent income) or the income of the family during the past 12 months (annualized average income) whichever more accurately reflects the family status.
c. Dates of the earning statements shall be consecutive and at least one of the pay periods shall fall within 30 days prior to the appointment. Individuals with regular, consistent earnings, such as those earning a salary, may only need to provide one earning statement to sufficiently document income. If income is variable, then documentation that shows income for the entire month is required.
3. Income Exclusions
a. Income determination for military personnel is the total entitlements found on the Leave and Earnings Statement (LES) less any funds received for:
● Basic Allowance for Housing (BAH), ● Family Supplemental Subsistence Allowance (FSSA), ● Cost of Living Outside of the Continental United States (OCONUS COLA) ● Prepayments into the Veteran’s Educational Assistance Program (GI BILL). ● Hostile Fire/Imminent Danger Pay (HFIDP) ● Hardship Duty Pay (HDP) ● Overseas Housing Allowance (OHA) ● Family Separation Housing (FSH)
To determine income eligibility, subtract the deductions from the total entitlements and compare the amount to the income guidelines.
Refer to Attachment 2.05D for a description of possible acronyms used on the LES. Refer to Attachment 2.05E for a summary of
Policy and Procedure 2.05
Page 4 of 9 allowances to include or exclude from the LES.
b. The value of in-kind housing and other in-kind benefits;
c. Loans, not including amounts to which the head of household has constant or unlimited access.
d. Payments or benefits provided under certain federal programs or acts listed in federal regulations 7CFR 246.7(d)(2)(iv)(D) are excluded from consideration as income by federal legislative prohibition;
4. Income Clarifications
a. Newborns of adjunctively eligible households may be considered eligible without additional income documentation. The medical assistance number of the now postpartum woman may be used for the newborn up to six weeks of age. Households that receive SNAP or Temporary Cash may be used for the newborn without additional documentation
b. Self-employed persons are assessed for WIC income eligibility using net income (adjusted gross) rather than gross income. Net income is determined by using the applicant’s most recently completed Internal Revenue Service tax return. The adjusted gross income figure indicated on the completed federal tax return should be used. Local agencies may choose to establish limitations on the length of time a federal tax form is accepted unless the restrictions cause undue hardship to the applicant.
c. Foster Children: A foster child is considered a family of one. Payments made by the welfare agency or from any other source for the care of the foster child shall be the income of the foster child. Foster children are enrolled in Medical Assistance and by their participation are adjunctively eligible. Follow the procedures to verify current participation in Medical Assistance.
i. Kinship Foster Care: Formal Kinship Care is when Department of Social Services (DSS) places the child with a relative. Informal Kinship Care is when a relative or non- relative adult provides care and custody of the child due to family hardship, without involvement of DSS. Legal custody is not required. Children in Kinship care shall be counted as a household of one. Kinship care families may be eligible for SNAP, TCA, and/or Medical Assistance. Payments received by the welfare agency or other source shall be used as income for the child.
Policy and Procedure 2.05
Page 5 of 9 d. Child support payments are counted as income for both the parent receiving the child support payment and the parent making the child support payment. An infant or child is to be counted in the family size of the parent or caretaker with whom the infant or child resides.
e. Employees on Strike or Furlough: Persons from families with adult members placed on temporary strike or furlough shall be assessed based on income during the period of the strike or furlough. Participants certified in this situation shall be issued benefits in monthly increments. Participants shall be instructed to call the WIC office each month to ascertain if additional benefits are necessary or if the work situation has been resolved. Once the participant returns to work their income shall be reassessed to determine if they remain eligible.
f. Withdrawals from Savings: Persons using withdrawals from savings as income shall be asked to provide a bank statement showing the amount of funds that have been withdrawn in the last 28-31 days.
g. Lump Sum Payments as Income: Lump sum payments may be classified in two ways: 1) as reimbursements for lost assets; or 2) as money that is intended for income. Lump sum payments for reimbursement of lost assets (such as insurance money for damage to a vehicle) shall not be counted as income. Lump sum payments that are intended as income shall be counted as income. Examples of this include but are not limited to bonuses, lottery winnings, workman’s compensation, severance pay, etc. Lump sum payments shall be considered in the way that most accurately reflects the economic situation of the household. If income is determined annually then the entire lump sum shall be included; if income is determined based on the current month then the lump sum shall be divided by 12 to reflect a monthly amount.
Income Documentation
5. Documentation of Adjunctive Eligibility
a. Staff shall document which program the applicant/participant is adjunctively participating in under the income screen in the management information system.
b. MA or Independence Card identification numbers shall be entered into the management information system under the adjunct eligibility section.
6. Documentation of Family/Household Income
Policy and Procedure 2.05
Page 6 of 9
a. Applicants not adjunctively eligible shall provide documentation substantiating reported income for all members of the economic unit. Such documentation may include but is not limited to: pay stubs, social security statements, earnings or bank statements, child support documentation, unemployment benefit statements, income tax forms, etc. Documentation may be provided in hardcopy or in an electronically secure format.
b. Exceptions to income documentation:
i. Valid Verification of Certification (VOC) cards may serve as documentation of income eligibility for in-stream migrant farmworkers and their family members, and participants transferring into Maryland from another state. If a VOC card reflects that an in-stream migrant farmworker’s certification period has expired, the VOC card may still serve as income documentation if the VOC card reflects that an income determination was made within the past 12 months.
Transferring families that are non-migrant shall be probed for income changes if the move required a change in employment unless less than 90 days remain in the certification period. Refer to Policy and Procedure 2.13 Transferring Participants and the Use of VOC Cards.
ii. Self-Declaration of Income Statement
Attachment 2.05C, the Self-Declaration of Income Statement may be used if an applicant:
o Is homeless (refer to P&P 2.21 Homeless Individuals) o claims to have no income, or o is paid in cash.
Clients that claim zero income shall be asked questions to determine who pays the rent and buys the food. After verifying that the applicant has zero income, request that the applicant complete the Self-Declaration of Income Statement (Attachment 2.05C).
c. Staff shall document all reported income in the family screen of the management information system.
No Proof and Changes to Income
7. No Proof of Income Applicants who do not have adequate documentation of household
Policy and Procedure 2.05
Page 7 of 9 income shall receive up to 30 days after the certification start date to provide income documentation. Participants may have their certification end date restored to the full certification period if documentation is provided before the 30 days has expired. If documentation is not provided by the end of the 30 days, the participant shall be terminated by the management information system. Under no circumstances may a second, subsequent 30 day certification period be used if the applicant fails to provide the required documentation of income.
8. Income Changes during a Certification Period
a. If a participant, parent or caregiver reports income changes during a certification period which exceed Program income eligibility guidelines, the participants are subject to termination. In such cases, if less than 90 days remain in the certification period, income determination may be postponed until the time of recertification. If greater than 90 days remain in the certification period, income shall be re-evaluated.
b. Participants and family members who were determined income eligible on the basis of adjunctive eligibility, may not be disqualified from the WIC Program during their certification period solely because they no longer participate in the adjunctive programs. Participants shall be asked to provide income documentation and local agency staff shall re-evaluate the family income to determine if they are income eligible.
c. If a participant is found to be income ineligible during an active certification period, all members of the family participating in the WIC Program based on that participant’s income eligibility shall be disqualified at that time in accordance with Policy and Procedure 2.11 Notice of Ineligibility or Termination and the Right to a Fair Hearing. ----------------------------------------------------- Attachment(s) 2.05A
Maryland Income Guidelines 2.05B
Types of Income 2.05C
Self-Declaration of Income Statement 2.05D
Common Military Pay/Allowances Acronyms 2.05E
Chart of Common Military Allowances ----------------------------------------------------- References: 1. CFR Part 246.7 (d) 2. COMAR 10.54.01.07 3. WIC Policy Memorandum #2023-6 Streamlining Certification – Documentation Guidance
Policy and Procedure 2.05
Page 8 of 9 4. WIC Policy Memorandum #2026-5, 4/29/2026 2026-2027 Income Eligibility Guidelines 5. WIC Policy Memorandum #2011-7, June 8, 2011 Conversion Factors for WIC Income Eligibility Guidelines 6. WIC Policy Memorandum #2010-02, November 2, 2009 Exclusion of Combat Pay from WIC Income Eligibility Determination 7. WIC Final Policy Memorandum #2003-3, March 20, 2003 Family Size and Income Determinations for Military Families 8. WIC Policy Memorandum #99-06, March 30, 1999 Impact of the Children’s Health Insurance Program (CHIP) on WIC Adjunct Income Eligibility 9. SFP 93-012, November 4, 1992 WIC Income Eligibility and Natural Disasters 10. Policy Memorandum 92-14, July 9, 1992 Lump Sum Payments as Income 11. FNS Instruction 803-14 April 1, 1988 Eligibility of Special Populations
Revisions:
4/99 Changed AFDC to TCA 8/02 Revised B.9. to include on-base and off-base housing. 4/05 Deleted School Lunch as adjunct eligibility 12/05 B.1.e Added National Flood Insurance Program (NFIP) to list. B.1.g. Added FSSA to the deductions for military LES. 10/06 Revised B. 2. c. New EVS name and telephone number 10/07 Revised B. 1. e. to include loans 11/07 Revised B. 1. g. to include Attachment 2.05D 03/08 Revised B. 1. G Deleted FSSA from reductions in military income and added OCONUS COLA and GI BILL to reductions 04/08 Revised B. 1. g to add FSSA to reductions in military income; added Attachments 2.05E & 2.05F 10/08 Changed Food Stamps to read Supplemental Nutrition Assistance Program (SNAP) 01/09 Changed Supplemental Nutrition Assistance Program (SNAP) to read Food Supplement Program 07/10 Combat pay can be deducted in determining income eligibility B.1.g. and 2.05E, Reduced short cert from 60 days to 30 days in B.1.h. 10/10 Changed reference from 7 CFR 246.7 (c.) to 246.7 (d) 10/11 Included DEIP and DESP as income exclusions in B.1.g.Changed examples of income in B.1.a 10/12 Added B.4. Income Changes during a Certification Period 10/13 Added language to clarify B.1.h, and B.1.f, Changed WOW to management information system, removed pharmacy assistance program and weatherization program as adjunct options, included “other means tested” programs as possible adjunct choices, added VOC cards as a means to prove income. Deleted attachment 2.05F. Moved footnote on the medical assistance family planning program to page 5. 04/14 Updated Attachment 2.05A with the new 2014 Income Guidelines 04/15 Updated Attachment 2.05A with the new 2015 Income Guidelines 04/16 Updated Attachment 2.05A with the new 2016 Income Guidelines; corrected format and outline numbering.
Policy and Procedure 2.05
Page 9 of 9 04/17 Updated Attachment 2.05A with the new 2017 Income Guidelines 11/17 Clarified that a family member participating in the SNAP program income qualifies the whole family. 05/18 Updated Attachment 2.05A with the new 2018 Income Guidelines 03/19 Reorganized to more closely match federal regulations; added income clarification section including applicants on strike/furlough and lump sum payments; updated military deductions; added procedure for applicants paid in cash; updated references; changed attachment C to a self-declaration of income form; updated attachments D and E. 05/19 Updated Attachment 2.05A with the new 2019 Income Guidelines. 06/20 Clarified Title XIX of the Social Security Act funding required for medical assistance to be used as adjunct eligibility, added Medicaid interface option to confirmation options, updated attachment 2.05A with new income guidelines. 04/21 Update Attachments 2.05A English and Spanish with the 2021 Income Eligibility Guidelines. 05/22 Update attachments 2.05A English and Spanish with the 2022 Income Eligibility Guidelines. 04/23 Update attachments 2.05A with the 2023 Income Eligibility Guidelines. 06/24 Implemented guidance from WIC policy memo 2023-6. Updated attachment A with 2024-2025 income guidelines. 12/24 Removed attestation portion of 2.05C and made updates to B.6.b.ii to remove any reference to the attestation portion. 03/25 Update attachment 2.05A with 2025-2026 Income Eligibility Guidelines and updated references accordingly. 01/26 Added guidance on Kinship Care B.4.c.i. 05/26 Update attachment 2.05A with the 2026-2027 Income Eligibility Guidelines.
Attachment 2.05A
Page 1 of 1
Income Eligibility Guidelines for Maryland WIC Program Benefits
Effective May 29, 2026 185 Percent of the Federal Poverty Income Guidelines
Family Size Annual Income Monthly Twice- Monthly Bi-Weekly Weekly
1
$29,526 $2,461 $1,231 $1,136 $568
2
$40,034 $3,337 $1,669 $1,540 $770
3
$50,542 $4,212 $2,106 $1,944 $972
4
$61,050 $5,088 $2,544 $2,349 $1,175
5
$71,558 $5,964 $2,982 $2,753 $1,377
6
$82,066 $6,839 $3,420 $3,157 $1,579
7
$92,574 $7,715 $3,858 $3,561 $1,781
8
$103,082 $8,591 $4,296 $3,965 $1,983
For each additional family member add +$10,508 +$876 +$438 +$405 +$203
Attachment 2.05A
Page 1 of 1
Tabla de Ingresos para Determinar Elegibilidad en los Beneficios del Programa WIC
Efectivo a 29 de Mayo de 2026
El Porcentaje de acuerdo a la Guía Federal de Ingresos de Pobreza es 185
Grupo Familiar Ingreso Anual Ingreso Mensual Dos veces al mes Ingreso Quincenal Ingreso Semanal
1
$29,256 $2,461 $1,231 $1,136 $568
2
$40,034 $3,337 $1,669 $1,540 $770
3
$50,542 $4,212 $2,106 $1,944 $972
4
$61,050 $5,088 $2,544 $2,349 $1,175
5
$71,558 $5,964 $2,982 $2,753 $1,377
6
$82,066 $6,839 $3,420 $3,157 $1,579
7
$92,574 $7,715 $3,858 $3,561 $1,781
8
$103,082 $8,591 $4,296 $3,965 $1,983
Para cada miembro de la familia adicione +$10,508 +$876 +$438 +$405 +$203
Attachment 2.05B Attachment 2.05B 10/2013 Page 1 of 1 TYPES OF INCOME For the purpose of the WIC Program, "income" means gross cash income before deductions. Other sources of income include: a) Monetary compensation for services, including wages, salary, commissions, or fees; b) Net income from farm and non-farm self-employment; c) Social Security benefits; d) Dividends or interest on savings and bonds, income from estates or trust or net rental income; e) Public assistance or welfare payments; f) Unemployment compensation; g) Government civilian employee or military retirement pensions or veteran's payments; h) Private pensions or annuities; i) Alimony or child support payments; j) Regular contributions from persons not living in the household; k) Net royalties; l) Other cash income which is defined as, but not limited to, cash amounts received or withdrawn from any source including savings, investments, trust accounts, grants and scholarships except Pell Grants, State Student Incentive Grants and National Direct Student Loans and others listed in 7CFR 246.7(d)(2)(iv)(12) and other resources which are readily available to the applicant or family
Attachment 2.05C 12/18/2024 Page 1 of 1 Maryland WIC Program Self-Declaration of Income Statement Head of Household Name: ________________________________________________ Last
First
Middle Initial Address: ____________________________________________________________ City/Zip Code: ________________________________________________________ Telephone: __________________ Family Size: ________________________ I, __________________________________, am unable to provide documentation of my income because I: Work for Cash Have No Income/am Homeless Other (system note required) __________________________________ I certify that my hourly, daily, weekly, monthly, annual income is: ____________________. (circle one) Head of Household Signature Date This institution is an equal opportunity provider.
Anexo 2.05C 18/12/2024 Página 1 de 1 Programa WIC de Maryland Autodeclaración de Ingresos Nombre del/la cabeza de familia: Apellido Nombre Inicial segundo nombre Dirección: Ciudad y código postal: Teléfono: __________________ Cantidad de miembros de la familia: ___________________ Yo, no puedo entregar documentación de mis ingresos, porque: Trabajo por dinero en efectivo No tengo ingresos/no tengo vivienda Otro (se requiere nota del sistema) Certifico que mi ingreso por hora, diario, semanal, mensual, anual es: (marque con un círculo) Firma del/la cabeza de familia Fecha Esta institución es un proveedor que ofrece igualdad de oportunidades.
Attachment 2.05D 1 of 3 Attachment 2.05D 03/21/2019 COMMON MILITARY PAYS/ALLOWANCES SEEN WHEN DETERMINING WIC INCOME ELIGIBILITY This list has been developed to provide WIC staff with a better understanding of the common acronyms used on military Leave and Earning Statements (LES) which are used when determining income eligibility for WIC clients. More information regarding military pay can be found at www.military.com\benefits BASIC ALLOWANCES (BAS) BAS is intended to provide meals for the service member; its level is linked to the price of food. BASIC ALLOWANCE FOR HOUSING (BAH) BAH is a housing allowance intended to provide improved, quality housing for military families living off-base. BAH is not counted as income in determining eligibility. CAREER ENLISTED FLYER INCENTIVE PAY (CEFIP) A Navy or Air Force service member may be eligible to receive CEFIP if he/she is considered “Career Enlisted Flyer” by the military. If this is the case, the service member may be eligible for continuous, monthly incentive pay. CAREER SEA PAY Active Duty Enlisted Service Members or Commissioned Officers on sea duty are entitled to Career Sea Pay up to $750 a month. CLOTHING ALLOWANCE A clothing allowance may be issued to help a member pay for his/her uniforms. This is an annual pay given primarily to enlisted members. While it is counted as income it may be divided out to a monthly amount. COMBAT PAY - HARDSHIP DUTY PAY (HDP) Hardship Duty Pay is a special pay used as additional compensation for service members who are either serving in locations where living conditions create undue hardship or are performing designated hardship missions. HDP is not counted as income in determining eligibility. COMBAT PAY - HOSTILE FIRE/IMMINENT DANGER PAY (HFIDP) A service member may be paid special pay at the rate of $225 for any month in which he/she was entitled to basic pay. HFIDP is not counted as income in determining eligibility. COST OF LIVING ALLOWANCE (CONUS COLA) & (OCONUS COLA) COLA is a cash allowance intended to enable an equitable standard of living in areas where the cost of living is unusually high in the continental U.S. If the cost of living in the area where the member is assigned is the same or lower than the average in the U.S.,
Attachment 2.05D
2 of 3 Attachment 2.05D 03/21/2019 COLA is not authorized. COLA provided to military personnel residing in the continental U.S. (CONUS) is different from Overseas Continental United States (OCONUS) COLA which is provided to military personnel residing in designated overseas high-cost living areas. CONUS COLA is counted as income in determining WIC eligibility. OCONUS COLA is not counted as income and should be deducted when determining WIC eligibility.
FAMILY SEPARATION ALLOWANCE (FSA) This pay is for service members with dependents that meet the eligibility criteria to receive an additional $250 per month. Service members will receive FSA pay from the day of departure from the home station and will end the day prior to their return arrival at the home station.
FAMILY SUBSISTENCE SUPPLEMENTAL ALLOWANCE (FSSA) This allowance, based on household size and income, may not exceed $500 per month. It is provided to low-income members of the Armed Forces to bring a household’s income up to 130% of the Federal Poverty Standard. FSSA is not counted as income in determining eligibility.
FOREIGN LANGUAGE PROFICIENCY PAY or Bonus (FLPP or FLPB) An officer or enlisted member of the Armed Forces who has been certified as proficient in a foreign language or dialect may be paid Foreign Language Proficiency Pay or Bonus (FLPP or FLPB).
HAZARDOUS DUTY INCENTIVE PAY (HDIP) Service members who perform hazardous duties such as flying duty as non-crew members, parachute jumping, demolition of explosives, handle toxic fuels, flight deck duty, etc. may be eligible for HDIP on a monthly basis.
MILITARY SURVIVOR BENEFITS PLAN (SBP) The Uniformed Services Survivor Benefit Plan (SBP) was created by Congress in 1972. SBP is the sole means by which survivors can receive a portion of military retired pay. Without it –retired pay stops on the date of death of the retiree. The dollar amount of the survivor’s benefits pay depends on the coverage elected by the service member upon retirement.
OVERSEAS EXTENSION PAY Select service members who extend an overseas tour of duty may be eligible for this entitlement. It may be paid monthly or in one annual lump sum. While it is counted as income, if paid in one annual sum it may be divided out to a monthly amount for income determination.
Attachment 2.05D 3 of 3 Attachment 2.05D 03/21/2019 OVERSEAS HOUSING ALLOWANCE (OHA) OHA is a monthly allowance paid to services members stationed overseas and authorized to live in private housing to defray the cost of rent and utilities. OHA is not counted as income in determining eligibility. SELECTIVE RETENTION BONUS (SRB) SRB may be paid to an enlisted member who meets certain conditions. Retention bonus amounts may vary depending on the member’s prior years of service. The member receives 50% of the bonus up front and the remaining balance is paid in annual installments over the life of the reenlistment contract. SRB is counted as income but may be divided out to a monthly amount for income determination. SPECIAL DUTY ASSIGNMENT PAY (SDAP) All enlisted active service members who perform duties designated as extremely difficult or requiring a high level of responsibility in a military skill may be paid SDAP. Amounts paid monthly based on duties range from $75 to $450. VETERAN’S EDUCATIONAL ASSISTANCE PROGRAM OR THE GI BILL Service members pay into an education program, the Veteran’s Educational Assistance Program or the GI Bill, and the military matches the amount. When these individuals subsequently attend school/college, they receive a monthly check for school expenses. Payments taken out upfront from a military person’s salary that are placed into the education assistance program are not counted as income. However, there is no Federal law which permits the amount of the monthly checks that are subsequently received by the individual for school expenses from being excluded from income in determining financial eligibility.
Attachment 2.05E Attachment 2.05E 03/21/2019 Page 1 of 1 CHART OF COMMON MILITARY PAYS/ALLOWANCES SEEN WHEN DETERMINING WIC INCOME ELIGIBILITY Cannot be Deducted from Total Entitlements Can be Deducted from Total Entitlements Basic Allowances (BAS) Basic Allowance for Housing (BAH) Overseas Extension Pay Overseas Housing Allowance (OHA) Hazardous Duty Incentive Pay (HDIP) Family Separation Housing (FSH) Career Enlisted Flyer Incentive Pay (CEFIP) Combat Pay: • Hostile Fire/Imminent Danger Pay (HFP) • Hardship Duty Pay (HDP) Career Sea Pay Clothing Allowance Cost of Living Allowance (COLA or CONUS COLA) Overseas Continental United States Cost of Living Allowance (OCONUS COLA) Family Separation Allowance (FSA) Family Subsistence Supplemental Allowance (FSSA) Foreign Language Proficiency Pay or Bonus (FLPP or FLPB) Military Survivor Benefits Plan (SBP) Payments received from the Veteran’s Educational Assistance Program (GI BILL) Payments into the Veteran’s Educational Assistance Program (GI BILL) Selective Retention Bonus (SRB) Special Duty Assignment Pay (SDAP)
October 2008 Policy and Procedure 2.05F has been removed.
Policy and Procedure 2.06 Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 2.06 Effective Date: October 1, 2003 Revised Date: May 20, 2020 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Family Size Determination A. Policy To be certified as eligible for the WIC Program, a family shall have a gross income which is less than or equal to 185% of the Federal Poverty Income Guidelines. A family is defined as "a group of related or nonrelated individuals, who are not residents of an institution, but who are living together as one economic unit." For the purposes of WIC, the terms “family,” “household,” and “economic unit” may all be used interchangeably. An economic unit must have its own source of income that is adequate to sustain the unit. More than one economic unit may reside under the same roof. Local agency staff shall establish whether or not more than one economic unit lives under one roof through appropriate questioning to make a reasonable determination as to whether or not there is general economic independence of the units, i.e. that financial resources and support are retained independently. B. Procedure At each certification, local agencies shall ask the applicant/caregiver or designee the number of persons residing in the household and document the number in the management information system. The following questions may need to be addressed to determine if an applicant is an economic unit of one, or is part of a larger economic unit: - Is the applicant responsible for all of their own expenses and bills? - What type of income do they receive? - Who provides food, clothing, housing, medical? - Is the applicant primarily independent with minimal in-kind goods and services or primarily reliant on others? In determining family size, the following criteria shall apply: 1. If the pregnant woman’s family income exceeds the Maryland Income Guidelines for the size of her family, her eligibility should be reviewed using a family size increased by one or by the number of expected multiple births. In the case of multiple births, the pregnant woman must
Policy and Procedure 2.06
Page 2 of 3 provide documentation of the number of multiple births from her doctor if her income eligibility is assessed using a family size increased by the number of expected multiple births.
i. Local agencies shall not be required to implement this policy in those individual cases where increasing a pregnant woman’s family size by the number of the unborn child or children conflicts with cultural, personal, or religious beliefs of the woman.
ii. In situations where the family size has been increased for a pregnant woman, the same increased family size shall also be used for any of her categorically eligible family members.
2. A pregnant minor still residing with her parent(s) may be counted as part of their household. Local agency staff should attempt to determine, as with all applicants, the degree of economic independence and the degree of support the minor provides for herself. If the minor is primarily responsible for her own needs and receives limited support from others, she may be considered her own economic unit.
3. An infant or child is to be counted in the family size of the parent or caretaker with whom the infant or child resides or who has majority custody. In cases of equally split custody, Local Agencies should probe further into the living situation and may use their discretion to determine in which household the child should be counted.
4. If an infant, child, or other family member resides in a school or institution and the parent or caretaker continues to provide the economic support, that person is counted in the family size of that parent or caretaker. Otherwise the person is not to be counted.
5. If an infant or child is a foster child living with a family but remains the legal responsibility of a welfare or other agency, the foster child shall be a family of one. Payments made by the agency or from any other source for the care of that foster child shall be the income of the foster child only.
6. If a family has an adopted child or any other person for whom a family member has accepted legal responsibility, that person is counted in the family size for that family if the person lives with the family or is in a school or institution paid for by the family.
7. If a family is providing shelter to a WIC applicant who is homeless, that family would not be counted in the family size of the applicant (Refer to P & P 2.21 B.1. c.).
8. Individuals residing in one unit to share living costs, but not co-mingling
Policy and Procedure 2.06
Page 3 of 3 assets may be counted as separate economic units. Example: A pregnant woman who shares an apartment with her sister to afford rent and utilities yet retains her own proportionate share of household, living, and personal expenses may be counted as 2 economic units. Local agency staff may need to ask probing questions to make this determination.
----------------------------------------------------- Attachments:
----------------------------------------------------- References: 1. CFR Part 246.7 (d) 2. COMAR 10.54.01.07B 3. FNS Instruction 803-3 4. Policy Memo 2013-3 Income Eligibility Guidance section IV(D)
Revisions:
01/2009 Renamed 2.05A to 2.06 10/2012 Minor language changes/clarification in Policy A. 10/2013 Changed WOW to management information system; clarified B.1. 5/20/2020 Added probing question suggestions to policy; added paragraph regarding pregnant minors and clarified joint custody and multiple economic units in one dwelling
October 2007
Policy and Procedure 2.07 has been renamed as Policy and Procedure 2.33
October 2007
Policy and Procedure 2.08 has been renamed as Policy and Procedure 2.31
Policy and Procedure 2.09 Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 2.09 Effective Date: March 18, 1992 Revised Date: June 6, 2025 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Processing Standards for Applications A. Policy The local agency shall process applications and notify applicants of their eligibility or ineligibility within the following time frames: a. Pregnant women, infants, migrant farm workers and their family members shall be notified of their status in the program within 10 calendar days of their first request in person, at a WIC site, to participate. The state agency may provide an extension of the notification period to a maximum of 15 calendar days for those local agencies submitting a written request, including justification, of the need for an extension. b. All other applicants shall be notified within 20 calendar days of their first request in person to participate. c. Local agencies shall issue food instruments to the applicant at the time of notification that they are eligible for the program. The food instrument shall provide benefits for the current month or the remaining portion thereof and shall be redeemable immediately upon receipt by the participant. (Refer to Policy and Procedure 4.10 and 4.39) d. If the applicant is eligible for the program but must be placed on a waiting list, the applicant shall be advised as above (a or b as appropriate). The local agency shall advise the applicant of how they will be notified when space is available on the program. (Refer to Policy & Procedure 2.03) e. If the applicant is ineligible, they shall be advised in writing within 10 or the 20 calendar days (as described in a. or b. above) of their status, the reason for the ineligibility, and their right to a fair hearing. (Refer to Policy & Procedure 2.11) Provide the applicant with the name, address and telephone number of emergency food assistance programs and other referral resources in the area.
Policy and Procedure 2.09 Page 2 of 2 B. Procedure Local agencies shall abide by the above policy. Reference(s): 1. 7CFR 246.7 (f)(2) 2. COMAR 10.54.01.12 E Revisions: 10/2010 Changed reference from 7CFR 246.7 (e)(2)(iii) to 246. 7 (f) (2). 10/2011 Added reference to Policy and Procedure 2.11 10/2012 Format corrections in A.e 06/2025 Format corrections, ensure accuracy with updated streamlining of certifications, correct COMAR from 10.54.01.06 to 10.54.01.12
Policy and Procedure 2.10
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.10 Effective Date: October 1, 1990 Revised Date: July 7, 2025 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Certification, Mid-Certification, and Shortened Certification Periods
A. Policy
1. Program benefits shall be based on certification periods established in the management information system in accordance with the following time frames:
a. Pregnant women shall be certified for the duration of their pregnancy and up to the last day of the month in which the infant turns six weeks old or the pregnancy ends (miscarriage, stillbirth, etc.).
b. Postpartum women shall be certified up to the last day of the sixth month after the baby is born or the pregnancy ends (miscarriage, stillbirth, etc.).
c. Breastfeeding women shall be certified up to the last day of the month of the infant's first birthday as long as they are breastfeeding.
d. Infants certified before six months of age will be certified until the last day of the month in which the infant turns one year old.
e. Infants certified from age six months to age one will be certified up to the last day of the sixth month from the date of the certification.
f. Children certified at age one year or older will be certified up to the last day of the month one year from the date of the certification or the month in which the child turns five years of age.
2. In the event of the state agency reaching its maximum caseload or a funding shortfall, the state agency may implement a waitlist and/or mid- certification benefit discontinuation following policy and procedure 2.03. If a waitlist is implemented the state agency may also require certification periods of approximately every six months in accordance with 7 CFR 246.7(g)
Policy and Procedure 2.10
Page 2 of 4
3. A participant's certification period may be extended by not more than 30 days on a case-by-case basis if categorically eligible. Reasons for extending a certification period may include but are not limited to: insufficient appointment times to conduct a certification or to sync family members’ certification periods.
4. A participant’s certification period may be shortened for reasons that may include but are not limited to termination or voluntary withdrawal from the program. For applicants that have at least one qualifying nutrition risk and are able to present at least two out of the three required eligibility documents during a certification appointment (identity, residency, and income), the following timeframes apply:
a. Failure to provide documentation of identity shall result in a shortened certification of 30 days with no subsequent certification allowed until documentation of identity is presented. Refer to P&P 2.23.
b. Failure to provide documentation of residency shall result in a shortened certification of 30 days with no subsequent certification allowed until documentation of residency is presented. Refer to P&P 2.04.
c. Failure to provide documentation of income shall result in a shortened certification of 30 days with no subsequent certification allowed until documentation of income is presented. Refer to P&P 2.05.
d. Failure to provide documentation of proof of pregnancy for a pregnant woman shall result in a shortened certification of 60 days with subsequent certifications allowed until the participant is visibly pregnant. Refer to P&P 2.24.
e. Failure to provide missing documentation prior to the expiration of a shortened certification will result in the certification ending and the applicant must reapply as a new applicant.
5. Certification periods for eligible infants, children, and breastfeeding women that last longer than six months shall have the required nutrition and health assessment approximately mid-way through the certification, also known as a mid-certification visit.
B. Procedure
1. Certification periods are established in the management information system with the start date based on the date of eligibility determination. The length of the certification is based on applicant category and age as noted in A.1.
Policy and Procedure 2.10
Page 3 of 4
A pregnant woman’s length of certification shall be determined by her expected due date (EDD) as self-reported or calculated by her last menstrual date (LMP). Both the EDD and LMP shall be documented in the management information system.
If a pregnant woman has a loss of pregnancy during an active certification period, her certification period shall terminate on the last day of the month in which the loss occurred. She should be encouraged to recertify as a postpartum woman.
2. Certification periods that are extended by not more than 30 days shall be documented in the management information system. Only one 30-day extension is allowed per certification period. Circumstances that this may apply to include but are not limited to; insufficient appointment times to conduct a certification or to synchronize family members’ certification periods.
3. Certification periods that are shortened shall be documented in the management information system. In cases of a shortened certification due to lack of necessary documentation, the participant shall be given an opportunity to provide the necessary documentation prior to the end of the shortened certification period.
If the missing documentation is provided prior to the expiration of the shortened certification, and the participant remains eligible, then the length of the certification is based on applicant category and age as noted in A.1.
If the missing documentation is not provided before the shortened certification expires then a new certification process shall be initiated.
If a participant receives a shortened certification for identity, residency, or income, and that is followed by either a successfully completed certification or a minimum of 6 months passing, the participant is eligible for a second subsequent shortened certification for the same no-proof reason.
4. For certification periods longer than six months, the required mid- certification health and nutrition assessment (MCV) shall occur according to the following timeframes:
Infants certified between 0-5 months of age ● MCV ideally between 4-7 months of age Infants certified between 6-11 months of age ● MCV not required
Policy and Procedure 2.10
Page 4 of 4 Children certified between 1-4 years of age ● MCV approximately halfway through the certification Pregnant Women ● MCV not required Breastfeeding Women ● MCV approximately halfway through the certification ideally in conjunction with the infant MCV between 4-7 months. Postpartum Women ● MCV not required
Attachment(s): 2.10A Short Certification Letter
Reference(s): 1. 7CFR 246.7 (g)(1)(i-v) 2. 7CFR 246.11 (a)(2) 3. 7CFR 246.11 (e)(3) 4. WIC Policy Memorandum #2023-6: Streamlining Certification – Documentation Guidance 5. USDA Guidance for Providing Quality WIC Nutrition Services during extended Certification periods (August 29, 2011) 6. COMAR 10.54.01.13
Revisions: 12/2006 Extended cert periods to the end of the month 10/2010 Changed reference from 7CFR 246.7 (f) to 246.7(g) 10/2012 Changed reference from 7CFR 246.7 (g) to 7 CFR 246.7 (g)(1)(iii-v), and changed certification periods 1. d, e, and f to correspond 10/2013 Updated references to 7CFR 246.7 (g)(1)(i-v) and COMAR 10.54.01.13 8/22/2018 Merged previous P&P2.38 on extended certs into this policy, defined when MCV appointments should occur, added statements on short certs 2/2023 Addition of short certification letter as attachment A. 09/2023 Added guidance from memo 2023-6 regarding short certifications 07/2025 Added that certifications may be reduced to six months in the event of a waitlist; added reference to policy 2.03 Benefit Waitlist; clarified that the expiration of a shortened certification results in a new application.
Attachment 2.10A 2/27/2023 Page 1 of 2 Maryland WIC Program Short Certification Notice
<DATE OF CERTIFICATION> <HOH NAME> < HOH ADDRESS> <CITY>, MD <ZIP>
Re: Notification of Short Certification
Dear <HOH NAME>:
Because we do not have all the information we need to complete a certification, we have temporarily certified <PARTICIPANT NAME> for a short, <ONE/TWO>-month certification period that will end <TERMINATION DAY AND DATE>.
Additional information needed to complete the certification includes:
□ Proof of pregnancy
□ Proof of identity
□ Proof of residency
□ Proof of income
If the needed information is provided by <TERMINATION DATE>, <PARTICIPANT NAME> may remain eligible to continue receiving WIC benefits. If the needed information is not provided by the above date or, based on the information provided, you are determined not to be eligible, then you will be terminated from the Program. If you have any questions, please call the <LOCAL AGENCY NAME> at <LOCAL AGENCY NUMBER>.
Sincerely,
<LOCAL AGENCY NAME> <LOCAL AGENCY ADDRESS>
Attachment 2.10A 2/27/2023 Page 2 of 2 In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD- 3027 form or letter must be submitted to USDA by: 1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or 2. fax: (833) 256-1665 or (202) 690-7442; or 3. email: Program.Intake@usda.gov
This institution is an equal opportunity provider.
Adjunto 2.10A 2/27/2023 Página 1 de 2 El Programa WIC de Maryland Aviso de certificación por un tiempo corto
<DATE OF CERTIFICATION> <HOH NAME> < HOH ADDRESS> <CITY>, MD <ZIP>
Tema: Aviso de certificación por un tiempo corto
Estimado/a <HOH NAME>:
Debido a que no tenemos toda la información que necesitamos para completar la certificación, hemos certificado a <PARTICIPANT NAME> por un periodo corto de <ONE/TWO> mes(es) que terminará el <TERMINATION DAY AND DATE>.
La información adicional necesaria para completar la certificación incluye:
□ Prueba de embarazo
□ Prueba de identificación
□ Prueba de dirección
□ Prueba de ingreso
Si provee la información requerida antes del <TERMINATION DATE>, <PARTICIPANT NAME> puede ser eligible para seguir recibiendo los beneficios de WIC. Si la información requerida no se provee antes de la fecha de arriba, o según la información dada, se determina que usted no es eligible, su participación en el Programa WIC terminará. Si tiene alguna pregunta, por favor llame a la agencia de <LOCAL AGENCY NAME> al <LOCAL AGENCY NUMBER>.
Atentamente,
<LOCAL AGENCY NAME> <LOCAL AGENCY ADDRESS>
Adjunto 2.10A 2/27/2023 Página 2 de 2 De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD-3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource-files/usda- program-discrimination-complaint-form-spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por:
(1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o (2) fax: (833) 256-1665 o (202) 690-7442; o (3) correo electrónico: program.intake@usda.gov
Esta entidad es un proveedor que brinda igualdad de oportunidades.
Policy and Procedure 2.11
Page 1 of 4 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.11 Effective Date: October 1, 1995 Revised Date: February 27, 2023 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Notice of Ineligibility or Termination and the Right to a Fair Hearing
A. Policy
The WIC Program regulations have established time frames to inform applicants and participants of their ineligibility or eligibility as written in P&P 2.09 Processing Standards for Applications.
A person found ineligible for the Program shall be advised in writing at the time of determination using the Ineligibility Notice Attachment 2.11A. The written notice shall include:
a. The reason(s) for the ineligibility;
b. The name and telephone number of the person to contact about their ineligibility; and
c. The due date to request a fair hearing.
Applicants have the right to request a fair hearing within sixty (60) days of the determination of ineligibility. Requests for fair hearings may be either in writing or verbal, stating the desire to present their case to a higher authority. Completed requests for fair hearings shall be faxed to the Office of Administrative Hearings using the MDH Transmittal Form 2.11C.
B. Procedures
New Applicants
1. When a new applicant is found ineligible for the Program, Local Agency staff shall print and complete the Ineligibility Notice from the print documents section of the management information system.
Policy and Procedure 2.11
Page 2 of 4 2. Local Agency staff shall give a completed copy of the Ineligibility Notice to the applicant/caregiver and inform them of:
a. the reason for the ineligibility; b. the right to request a fair hearing; c. the due date to request a fair hearing; and d. the name and telephone number of the person to contact regarding the determination.
If an applicant/caregiver refuses to take the Ineligibility Notice, the notice shall be mailed to the head of household name and address on file.
3. When an Ineligibility Notice is given to a participant, Local Agency staff shall document in the Miscellaneous/Communications section that the Ineligibility Notice was given and the reason for the ineligibility.
4. Local agencies shall maintain a file containing copies of the completed Ineligibility Notice as well as the income and/or residency documentation provided by the applicant/caregiver that was used to determine that the applicant was ineligible. The file shall be maintained following the record retention schedule in P&P 6.00.
Existing Participants
1. A participant found ineligible for the Program at any time during the certification period shall be advised in writing of the reason(s) for ineligibility, the termination date, and of the right to a fair hearing.
Reasons for ineligibility during a certification period and the termination notice timeframes are:
15-day Notification of Termination: a. No longer categorically eligible; b. Changes to income or family size making them income ineligible per P&P 2.05; c. No longer have a required nutritional need; or d. Sanctions for Program Abuse per P&P 4.23.
Clients that are terminated with a 15-day notification due to categorical ineligibility may not receive any food benefits. Any remaining or future food benefits already issued shall be voided.
Clients terminated with a 15-day notification for reasons b-d above may receive food benefits if they were eligible for them until the date of termination. Any future food benefits already issued shall be voided.
Policy and Procedure 2.11
Page 3 of 4 2. Local Agency staff shall print and complete the Ineligibility Notice from the print documents section of the management information system.
3. When an Ineligibility Notice is given to a participant, Local Agency staff shall document in the Miscellaneous/Communications section that the Ineligibility Notice was given and the reason for the ineligibility.
4. A copy of the completed Ineligibility Notice shall be handed to, or mailed to, the head of household.
5. Local agencies shall maintain a file containing copies of the completed Ineligibility Notice as well as the income and/or residency documentation provided by the applicant/caregiver that was used to determine that the applicant was ineligible. The file shall be maintained following the record retention schedule in P&P 6.00.
6. A written notice of termination is not required when terminating for failure to pick up food benefits for two consecutive issue months. The participant is advised of this policy at certification and signs the Rights and Responsibilities (Attachment 2.12A) acknowledging the policy.
Request for a Fair Hearing:
1. When a fair hearing is requested either verbally or in writing, Local Agency staff or the participant shall complete attachment 2.11B Request for a Fair Hearing, which advises the applicant/caregiver that notification of a hearing date will be provided by the Office of Administrative Hearings.
2. Upon receipt of the Request for a Fair Hearing, Local Agency staff shall transmit the request to the Office of Administrative Hearings using the MDH Transmittal Form Attachment 2.11C. The transmittal form can also be found in the Forms section of the management information system.
3. Participants who request a fair hearing to appeal the termination of benefits before the date entered on the Ineligibility Notice shall continue to receive WIC benefits until the Hearing officer reaches a decision or the certification period expires, whichever occurs first. This does not apply to applicants denied benefits at initial certification, participants whose certification period has expired or participants who become categorically ineligible for benefits.
Attachments: 2.11A Ineligibility Notice 2.11B Request for a Fair Hearing 2.11C Transmittal for MDH Appeals
Policy and Procedure 2.11
Page 4 of 4
References: 1. CFR 246.7 (h) 2. CFR 246.7 (j) 3. COMAR 10.54.01.06 D
Revisions: 04/1999 Changed AFDC to TCA 06/1999 New address on Attachment 2.11B 10/2003 WICWINS references 10/2007 New A. 5. Reassess income when informed during a certification period. New A.8. Categorically ineligible 04/2008 Used the name “Ineligibility Notice” when referring to Attachment 2.11A 10/2008 Revised A.3.c. to indicate the Local Agency’s role in transmitting the appeal on behalf of the Applicant/Participant. Added new Transmittal for DHMH Appeals form, Attachment 2.11C 01/2009 Changed Food Stamp to read Food Supplement Program in A.6. 10/2010 Changed “in communication notes” to “Alerts.” Changed reference from 7CFR246.7 (l) to 246.7 (j). 10/2011 Deleted obsolete reference to WOW in A.7 Changed reference from 7CFR 246.7(j) to 7CFR 246.7(h) 10/2013 Revised wording to reflect changes due to revised/electronic format of the Participant Rights and Responsibilities. 06/17/2017 Changed reference from food instruments to food benefits in B.1. Updated 2.11A to remove reference to checks. 10/01/2018 Rewrote policy section to remove duplicative parts that are already in 2.09 and moved lines that were really procedure to further down in the document. In procedure section separated out new applicants, existing applicants, and procedure for fair hearing requests; specified that ineligibility notices must be given in writing even if it must be mailed; updated references. Removed paragraphs regarding income determination mid-cert and adj. elig and moved them to 2.05. Updated attachments: A is now both the ineligibility notice and a termination notice; B removed participant from the name; C corrected name for MDH. 08/31/2021 Clarified status of food benefits for clients terminated with a 15-day notification; updated process for documenting in the MIS; indicated length of time documentation shall be kept. 02/27/2023 Updated non-discrimination statement on attachment A.
Ineligibility/Termination Notice <Today’s Date> <HoH Name> <Address> <City, State Zip> WIC Applicant/Participant <Participant Name> (<Participant ID>):
Based on the information we have, it has been determined that: ☐ you are not eligible to participate in the WIC Program at this time. your certification with the WIC Program will be terminated on <TERMINATION DATE>. If you ask for a Fair Hearing before <TERMINATION DATE>, you will still receive food benefits until the court reaches a decision or your certification period expires, whichever occurs first. This does not apply if your certification period has already expired or you have been determined to be categorically ineligible for the program.
This determination has been made based on the following reason(s): ☐ You are not categorically eligible. ☐ Your family income is too high for the receipt of WIC benefits. ☐ You do not live in the Agency's service area. ☐ You are not considered by the Agency's certifying staff to have a required nutritional need. ☐ All current WIC funding is being used, so you are being placed on the waiting list for participation. ☐ Other:
If you think this is not correct, please call <LA PHONE NUMBER> to talk about it.
You have the right to a fair hearing on this denial of WIC benefits. If you think you should receive WIC benefits and you want to appeal this denial of WIC eligibility, you may request a hearing on the denial by filling in the Request for Fair Hearing, which has been included with this letter, and giving it to a WIC staff person or mailing it to the address below by <TERMINATION DATE + 45 DAYS>.
<Local Agency Name> <Address> <City, State Zip>
Attn: <Local Agency Point of Contact>
You may also telephone your request for a Fair Hearing by calling the <LOCAL AGENCY NAME> WIC Program by <TERMINATION DATE + 45 DAYS>. The WIC Office will transmit your Fair Hearing request to the Maryland State Office of Administrative Hearings, which will schedule and conduct the Fair Hearing. At the hearing, you and anyone else you want, such as a relative, friend, or lawyer will be able to tell the Administrative Law Judge why you think you should receive benefits.
If you are found ineligible for WIC when you first apply or at a recertification, you can ask for a hearing, but you will not receive any food benefits while you wait for the hearing.
Local WIC Representative
Attachment 2.11A 2/27/2023 Page 2 of 2 In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g. Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, found online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508- 11-28-17Fax2Mail.pdf from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. . The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or
(2) fax: (833) 256-1665 or (202) 690-7442; or (3) email: program.intake@usda.gov.
This institution is an equal opportunity provider.
Adjunto 2.11A
Aviso que no es eligible / Aviso de término
<TODAY’S DATE>
<HoH Name> < HoH Address> <City, State Zip> Solicitante / participante de WIC <Participant Name> (<Participant ID>): Según la información que tenemos, se determina que:
□ usted no es eligible para participar en el Programa WIC en este momento □ su certificación con el Programa WIC terminará el <TERMINATION DATE>. Si solicita una audiencia justa antes del <TERMINATION DATE>, seguirá recibiendo los beneficios de alimentos hasta que el tribunal tome una decisión o hasta que su periodo de certificación se venza, lo que ocurra primero. Esto no aplica si su periodo de certificación ya se venció o si se determina que no califica para el programa debido a su categoría. Esta decisión se ha tomado por la/las siguiente(s) razón(es): □ No es eligible debido a su categoría. □ Sus ingresos familiares son demasiado altos para recibir los beneficios de WIC. □ No vive en el área de servicio de la agencia. □ Para ser eligible, se requiere que tenga una necesidad nutricional y el personal de la agencia no considera que la tenga. □ Todos los fondos actuales de WIC se están usando, así que usted está en la lista de espera para participar. □ Otro: _____________________________________________________________________
Si cree que esta decisión no es correcta, por favor llame al <LA PHONE> para hablar sobre esto.
Tiene derecho a una audiencia justa por la negación de los beneficios de WIC. Si cree que debe recibir los beneficios de WIC y desea apelar esta decisión, puede solicitar una audiencia sobre la negación. Para solicitar la audiencia debe llenar la Solicitud de Audiencia Justa, que se encuentra adjunta a esta carta, y entregarla a un miembro del personal de WIC o puede enviarla a la siguiente dirección, antes del <TERMINATION DATE + 45 DAYS>.
<Local agency name> <Address> <City, State Zip>
Attn: <Local Agency Point of Contact>
También puede solicitar una audiencia justa al llamar al Programa WIC de <Local Agency Name> antes del <TERMINATION DATE + 45 DAYS>. La oficina de WIC enviará su solicitud de audiencia justa a la Oficina de Audiencias Administrativas del Estado de Maryland, la cual programará y realizará la audiencia. En la audiencia, usted y cualquier persona que desee, como un pariente, amigo o abogado podrán decirle al Juez de Derecho Administrativo por qué considera que debería recibir los beneficios.
Adjunto 2.11A
Si se determina que no es elegible para WIC cuando aplica por primera vez o en su renovación, puede solicitar una audiencia, pero no recibirá los beneficios de comida mientras espera por la audiencia.
__________________________ Representante local del WIC
De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720- 2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD-3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource-files/usda- program-discrimination-complaint-form- spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por:
(1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o (2) fax: (833) 256-1665 o (202) 690-7442; o (3) correo electrónico: program.intake@usda.gov
Esta entidad es un proveedor que brinda igualdad de oportunidades.
REQUEST FOR A FAIR HEARING I am requesting a fair hearing pursuant to WIC Program regulations. My reason(s) for requesting a hearing is (are): (Give any information which you this is important to your appeal.) ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________
Date: ______________________
Signature: _________________________________ WIC Applicant/Participant:
Please make any corrections here (print clearly):
<Applicant/Participant Name>
_______________________________________
<Address>
_______________________________________
<City, State Zip>
_______________________________________
WIC Participant ID: <Part ID>
_______________________________________
WIC Family ID: <Family ID>
_______________________________________
Date of Birth: <DoB>
_______________________________________ Specific information concerning Fair Hearing procedures and scheduling will be provided to you by the Office of Administrative Hearings with the hearing scheduling notice the Office of Administrative Hearings will send to you. Complete this form and mail it to:
<Local Agency Name>
<Address>
<City, State Zip>
Attn: <Local Agency Point of Contact>
You may also telephone your request to the WIC Office by calling: <Local Agency Phone>.
Attachment 2.11B
Attachment 2.11C
Page 1 of 2
For Local Agency Use Only Send or Fax To: Office of Administrative Hearings 11101 Gilroy Road Hunt Valley, Maryland 21031 410-229-4262 Fax 410-229-4268
TRANSMITTAL FOR MARYLAND DEPARTMENT OF HEALTH APPEALS SPECIAL SUPPLEMENTAL NUTRITION PROGRAM FOR WOMEN, INFANTS AND CHILDREN (WIC)
______________________________ Specify County of Applicant/Participant
Transmitting Official: ______________________ Date Appeal Received: _______________
Telephone Number: ____________________ Name of Case: ______________________
Agency File No.: (if any) ____________________
Appellant (#1) and/or Appellant’s Counsel (#2)
(#1) Name: ________________________ (#2) Name: ________________________
LAST FIRST MI
LAST FIRST MI
Address: __________________________ Address: __________________________
__________________________
__________________________
_______________ ZIP_______
_______________ ZIP________
Telephone No.: _____________
Telephone No.: ______________
Department’s Representative(s)
(#1) Name: ________________________ (#2) Name: ________________________
LAST FIRST MI
LAST FIRST MI
Address: __________________________ Address: __________________________
__________________________
__________________________
_______________ ZIP_______
_______________ ZIP________
Telephone No.: _____________
Telephone No.: ______________
Appeal Category: Women, Infants and Children’s Program
PLEASE ATTACH APPEAL LETTER AND ANY CORRESPONDENCE RELATING TO CASE
Attachment 2.11C
Page 2 of 2
For Local Agency Use Only Transmittal Form Instructions
Specify County of Applicant/Participant
Indicate the County of Applicant or Participant for whom you are submitting a hearing request. (If Baltimore City, indicate Baltimore City)
Transmitting Official:
Indicate name of Local Agency official submitting the Appeal.
Name of Case:
Enter Applicant’s or Participant’s name vs. Local WIC Agency Name (e.g. Jane Doe vs. Garrett County WIC Program)
Agency File No.:
Complete only if your Local Agency has developed an internal tracking procedure or log for appeals. Otherwise, leave blank.
Appellant (#1) and/or Appellant’s Counsel (#2)
Enter the name of the Applicant or Participant in #1. If the Applicant or Participant is being represented, provide the name of this individual in #2
Department’s Representative(s)
Enter the name of the Local Agency Coordinator in #1. If necessary, use #2 to indicate additional staff such as the Certifier or Clinic Supervisor whose attendance at the hearing may be necessary.
Attach a copy of the Ineligibility Notice and the Fair Hearing Request Notice and any other correspondence, if applicable, and transmit via Fax or mail to the Office of Administrative Hearings at:
Office of Administrative Hearings 11101 Gilroy Road Hunt Valley, Maryland 21031 410-229-4262 Fax 410-229-4268
Policy and Procedure 2.12
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.12 Effective Date: October 1, 1990 Revised Date: February 27, 2023 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Program Rights and Responsibilities
A. Policy
1. Applicants or their caregiver or designee must be advised of the Program rights and responsibilities. These Program rights and responsibilities are listed on the Maryland WIC Program Rights and Responsibilities (Attachment 2.12A) and include the following information:
a. A statement of nondiscrimination and information on how to file a discrimination complaint.
b. A statement explaining the right to appeal any decision made by the WIC agency regarding eligibility, and information on the method for requesting a fair hearing.
c. A statement regarding health services and nutrition education that will be made available by the agency.
d. A statement that the Program has been explained to, and is understood by, the applicant, caregiver, or designee.
e. A statement that the applicant has provided correct information for this application, because intentionally misrepresenting, concealing, or withholding facts may result in paying the State agency, in cash, the value of the food benefits improperly issued and subject the participant to civil and criminal prosecution under State and Federal law.
f. A statement that any information provided to the Program can be released to persons directly involved with the administration, enforcement, or audit of the program or to public organizations designated by the Secretary of the Maryland Department of Health.
g. A statement that unused or expired benefits cannot be rolled over to another month or replaced.
Policy and Procedure 2.12
Page 2 of 3 2. The caregiver may designate up to two individuals to sign the Maryland WIC Program Rights and Responsibilities.
B. Procedure:
1. Certification using the management information system: Local agencies shall ensure that all applicants or their caregiver or designee:
a. Prior to signing, read, or have read to them, the Maryland WIC Program Rights and Responsibilities;
b. Prior to signing, are informed that they are receiving a copy of the Maryland WIC Program Rights and Responsibilities; and
c. Sign1 their full name acknowledging that they have read or have had someone read to them the Maryland WIC Program Rights and Responsibilities and that they have received a copy of the Maryland WIC Program Rights and Responsibilities.
2. Manual Certification: Local agencies shall ensure that all applicants or their caregiver or designee:
a. Prior to signing, read, or have read to them, the Maryland WIC Program Rights and Responsibilities;
b. Prior to signing, are informed that they are receiving a copy of the Maryland WIC Program Rights and Responsibilities;
c. Sign1 their full name, where indicated, acknowledging that they have read or have had someone read to them the Maryland WIC Program Rights and Responsibilities and that they have received a copy of the Maryland WIC Program Rights and Responsibilities.
Local agency staff shall complete the Income and Nutritional Risk Determination areas of the form. A signature is required of the staff who has completed each portion of the certification.
Attachments:
2.12A Maryland WIC Program Rights and Responsibilities
References: 7 CFR 246.7 (j)
1 Signatures may be a traditional wet signature, electronic/digital, image of signed statement, and/or documentation by the Staff that the R&R was read to the participant.
Policy and Procedure 2.12
Page 3 of 3
COMAR 10.54.01.16
Revisions:
10/99
5/03
5/09 deleted sentence in B7 regarding initials 2/2010 Changed designee to proxy and included participant in the name of the form Changed reference from 7 CFR 246.7 (i) to 7 CFR 246.7(i)(j) 10/2013 Added distinction between automated and manual certifications, reference to electronic signatures, removed authorization for release of immunization information. 10/2015 Emphasized that the R & R must be read by or read to the participant and the participant is notified that they are receiving a copy prior to obtaining a signature. 1/2017 Added A.1.g and updated 2.12A to incorporate eWIC.
11/2017 Replaced DHMH with Maryland Department of Health and removed check references from 2.12A 8/22/2018 Reworded to include applicant or remove reference to either participant/applicant where possible. 2/27/2023 Updated non-discrimination statement on Maryland WIC Program Rights and Responsibilities and clarified “signature”.
Attachment 2.12A MARYLAND WIC PROGRAM Rights and Responsibilities
My Rights
• WIC foods: I will get a food instrument (eWIC card) to buy healthy foods. • Nutrition information: I will get information about healthy eating and active living. • Breastfeeding support: WIC will help and support me with breastfeeding. • Health care information: I will get information about immunizations and other services I might need. • Fair treatment: The rules for applying for WIC are the same for everyone. I can ask a WIC employee for a Fair Hearing if someone tells me I cannot be on WIC and I do not agree. • Common courtesy: WIC and store staff will treat me with courtesy and respect. I can tell WIC staff that I would like to file a complaint if I am not treated with respect. I can also file a complaint with USDA at the address below. • Transfer information: If I am moving, I can transfer my WIC to another state. I can ask for transfer paperwork to take with me.
My Responsibilities
I understand that:
• WIC does not give all the food or formula needed for a month and that unused benefits do not carry over to the next month. • If I lose my eWIC card it can be replaced. If my food benefits expire before I receive a new eWIC card, the benefits will not be replaced. • Information that I provide to the WIC Program is being submitted in connection with the receipt of Federal assistance. Program officials may verify information provided to them. • Information that identifies a WIC participant shall be released to those persons directly connected with the administration, enforcement, or audits of the Program. • The Secretary of the Maryland Department of Health may authorize the release of information to representatives of public organizations that serve persons who are eligible for the WIC Program. A list of these organizations is available upon request from the WIC Program. • Information released to organizations will only be used for the purpose of determining the eligibility of WIC participants for programs that it administers, conducting outreach to WIC participants for such programs, evaluating the State’s responsiveness to the health care needs and outcomes of WIC participants, or to simplify the procedures for participating in those programs.
I agree to follow the rules below. I will: • Always bring my proof of identification (ID) to every clinic visit. • Provide all documents requested by the WIC Program in a timely manner. • Use WIC foods and formula only for the person on WIC. • Report lost, stolen, or damaged eWIC cards as instructed. • Make sure any person I name to use my benefits knows the WIC Rights and Responsibilities. I will teach them how to use my benefits properly. • Keep my WIC appointments or call the clinic to reschedule. If I fail to pick-up benefits two times in a row I may be removed from the Program. • Not sell, give away or trade my, eWIC card, foods, or formula for money, credit, rain checks or other items. If I have WIC items I can’t use, I will return them to the clinic. • Not post WIC items for sale or trade on the internet. • Not swear, yell, harass, threaten, or physically harm WIC or store staff; or damage WIC or store property. • Not enroll a child who is not in my legal or designated care. • Not enroll in WIC in more than one State or get benefits from more than one WIC clinic each month.
Attachment 2.12A I agree to give true and complete information about: • My identity, pregnancy status and address. • The number of all people living in my household. • The total income of all people living in my household. • Being on Medicaid, the Maryland Supplemental Nutrition Assistance Program, also referred to as Food Stamps or SNAP, or Temporary Cash Assistance (TCA). • All changes in life circumstances (for example, I will notify WIC if I have changes in my income or family size or if I move). My signature in the WIC system means that: • The information I have provided for eligibility determination is correct to the best of my knowledge. • I understand and agree that intentionally making a false or misleading statement or misrepresenting, hiding, or withholding facts may result in my having to pay the WIC Program, in cash, the value of food benefits improperly issued to me and may subject me to civil or criminal prosecution under State and Federal law and disqualification from the WIC Program. • I have been, or will be, issued a food instrument (eWIC card) for my household. • I have asked any questions I have about WIC and they have been answered. • I understand what my rights and responsibilities are. • I understand that if I fail to comply with my responsibilities that I may be disqualified from the WIC Program. The following participants were certified on ________________________: #1: ________________________________ #3: ________________________________ #2: ________________________________ #4: ________________________________ _____________________________________ ________________________________ Signature of Applicant/Caregiver/Designee Signature of WIC Staff For Manual Certifications Only: Income Determination _________________________ Nutrition Risk Determination ____________________________ Staff Signature Staff Signature In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: 1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or 2. fax: (833) 256-1665 or (202) 690-7442; or 3. email: Program.Intake@usda.gov This institution is an equal opportunity provider. C19/0223
Anexo 2.12A Derechos y responsabilidades del PROGRAMA WIC DE MARYLAND
Mis derechos
• Alimentos de WIC: Recibiré un instrumento de comida (tarjeta electrónica de WIC) para comprar comida saludable. • Información de nutrición: Recibiré información sobre la alimentación saludable y un estilo de vida activa. • Apoyo para amamantar: WIC me ayudará y me apoyará con la lactancia materna. • Información sobre servicios de salud: Recibiré información sobre las vacunas y otros servicios que pueda necesitar. • Tratamiento justo: Las reglas para solicitar WIC son las mismas para todos. Puedo solicitar una audiencia justa a un empleado de WIC si alguien me dice que no puedo estar en el programa WIC y no estoy de acuerdo. • Cortesía común: El personal de WIC y de la tienda me tratarán con cortesía y respeto. Puedo decirle al personal de WIC que me gustaría presentar una queja si no me tratan con respeto. También puedo presentar una queja al Departamento de Agricultura de los Estados Unidos (United States Department of Agriculture, USDA) en la dirección escrita abajo. • Información de transferencia: Si me mudo, puedo cambiarme al programa WIC de otro estado. Puedo pedir que me den los documentos de transferencia.
Mis responsabilidades
Entiendo que:
• WIC no proporciona todo los alimentos o la fórmula necesaria para un mes y los beneficios que no se usan no se pasan para el mes siguiente. • Si pierdo mi tarjeta electrónica de WIC, puede ser reemplazada. Si mis beneficios de comida se vencen antes de recibir una nueva tarjeta electrónica, los beneficios no serán reemplazados. • La información que doy al programa WIC es presentada en conexión con el recibo de la asistencia federal. Los funcionarios del programa pueden verificar la información que se les presentó. • La información que identifica al participante de WIC se les dará a las personas que están directamente relacionadas con la administración, la ley o las auditorías del programa. • La Secretaría del Departamento de Salud de Maryland puede autorizar la revelación de información a los representantes de las organizaciones públicas que atienden a personas que califican para el programa WIC. Una lista de estas organizaciones está disponible si la pide al programa WIC. • La información que se le da a las organizaciones sólo se usará con el propósito de determinar la elegibilidad de los participantes de WIC para programas que estén bajo su administración, hacer campañas de promoción de tales programas para los participantes de WIC, de evaluar las respuestas del Estado ante las necesidades de cuidado de salud y los resultados de los participantes en WIC, o para simplificar los procedimientos para participar en estos programas.
Acepto seguir las reglas que están a continuación: Yo: • Siempre llevaré la prueba de identificación (ID) a todas las citas. • Proporcionaré a tiempo todos los documentos solicitados por el programa WIC. • Usaré la comida y la fórmula de WIC sólo para la persona registrada en WIC. • Reportaré, según las instrucciones, las tarjetas electrónicas de WIC perdidas, robadas o dañadas. • Me aseguraré de que las personas que nombré para usar mis beneficios conozcan los derechos y responsabilidades de WIC. Les enseñaré como usar los beneficios de la forma adecuada. • Asistiré a las citas de WIC o llamaré a la clínica para cambiar las citas. Si no recibo los beneficios dos meses seguidos, pueden retirarme del Programa. • No venderé, regalaré ni cambiaré la tarjeta electrónica de WIC, ni la comida ni la fórmula a cambio de dinero, crédito, cupones o por ningún otro artículo. Si no puedo usar alguno de los beneficios que saqué, los regresaré a la clínica. • No pondré en venta o intercambio ningún beneficio de WIC en el Internet. • No insultaré, gritaré, acosaré, amenazaré, ni físicamente haré daño, al personal de WIC o de la tienda; no destruiré ninguna propiedad de WIC ni de la tienda. • No inscribiré a ningún niño que no esté bajo mi cuidado legal. • No me inscribiré en el programa WIC en más de un estado ni recibiré beneficios mensualmente de más de una clínica de WIC.
Anexo 2.12A Acepto dar información completa y verdadera sobre: • Mi identidad, estado de embarazo y dirección. • El número de todas las personas en mi hogar. • El ingreso total de las personas en mi hogar. • Mi participación en Medicaid, el Programa de Asistencia Nutricional Suplementaria de Maryland, también conocido como el programa de estampillas de comida o SNAP, o Asistencia Temporal en Efectivo (Temporary Cash Assistance, TCA). • Todos los cambios relacionados con las circunstancias de la vida, (por ejemplo: notificaré a WIC en caso de que tenga algún cambio en mi ingreso, en el número de personas en mi familia o si cambio de dirección). Mi firma en el sistema WIC significa que: • La información que he dado para determinar si soy eligible es correcta, según mi conocimiento. • Entiendo y acepto que dar información falsa, engañosa o tergiversar, ocultar o retener datos puede resultar en que tenga que pagar, en efectivo, al programa WIC, el valor de los beneficios que he recibido de forma inapropiada y puedo enfrentarme a una acusación criminal o civil, ante la ley federal y estatal y que me descalifiquen del programa WIC. • Me dieron o me van a dar un instrumento de comida (tarjeta electrónica de WIC) para mi familia. • He hecho las preguntas que he tenido sobre WIC y han sido respondidas. • Entiendo cuáles son mis derechos y responsabilidades. • Entiendo que, si no cumplo con mis responsabilidades, puedo ser descalificado del programa WIC. Los siguientes participantes fueron certificados el __________________: #1: ________________________________ #3: ________________________________ #2: ________________________________ #4: ________________________________ _____________________________________ ________________________________ Firma del solicitante/cuidador/designado Firma del personal de WIC Solo para certificaciones manuales: Determinación del ingreso Determinación del riesgo de nutrición _________________________ ____________________________ Firma del personal Firma del personal De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles. La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339. Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD-3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource-files/usda- program-discrimination-complaint-form-spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por: (1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or (2) fax: (833) 256-1665 o (202) 690-7442; o (3) correo electrónico: program.intake@usda.gov Esta entidad es un proveedor que brinda igualdad de oportunidades. C19/0223
Policy and Procedure 2.13 Page 1 of 5 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 2.13 Effective Date: October 1, 1995 Revised Date: May 28, 2020 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Transferring Participants and the Use of the Verification of Certification A. Policy A participant presenting a valid Verification of Certification (VOC) has already been certified for WIC and has been guaranteed the right to complete their certification period. If the receiving local agency has a waiting list but is enrolling some new participants, then such persons must be enrolled and allowed to finish out their certification periods even if the local agency is not serving the priority level. If the receiving local agency is not serving any new persons, the person must be placed on the wait list ahead of all waiting applicants, regardless of the priority level under which they were certified. In the event a local agency reserves caseload slots for a short period of time for Priority I participants and a person presents a valid VOC to the local agency, that individual must be enrolled before a Priority I applicant. If the certification period stated on the VOC presented by the applicant has expired, the applicant shall reapply for WIC benefits according to Maryland certification policies and procedures. At the time of certification, a VOC shall be issued to every participant who is a member of a family in which there is a migrant farmworker or any other participant who is likely to be relocating during the certification period. A VOC document will be used to: 1. Ensure that every participant who is a member of a family in which there is a migrant farm worker or any other participant who is likely to relocate during the certification period, has written proof of their certification and eligibility. This policy also applies to WIC participants affiliated with the military who may be transferred overseas refer to Policy & Procedure 2.17- WIC Overseas Program. 2. Ensure that participants transferring into Maryland WIC from a WIC agency in another state are provided continuous benefits. Refer to Policy and Procedure 2.17 for WIC participants affiliated with the military who are returning from overseas.
Policy and Procedure 2.13
Page 2 of 5 Program regulations require that a VOC contain the following information:
i. Name of the participant ii. Date the certification was performed iii. Date income eligibility was determined: this may be different than the certification date iv. The nutritional risk of the participant in clear language v. Date the certification expires vi. The signature and printed name of the certifying local agency official (does not have to be the person who performed the certification) vii. The name, address, and phone number of the certifying agency viii. An identification number (which may be the WIC participant ID number) or other form of VOC accountability
B. Procedure
1. IN-STATE LOCAL AGENCY TRANSFERS
Outgoing Transfers
Any participant advising the local agency that they will be moving to another local agency within the State shall be given information on how to contact the new local agency.
Incoming Transfers
a. If a participant from another local agency within the State requests a transfer to a new local agency, the receiving local agency shall initiate transfer procedures in the management information system. b. When accepting a transfer from another local agency within the State, the receiving local agency shall:
i. Follow the in-state family transfer procedure in the management information system.
ii. Obtain proof of identity and proof of residency refer to Policy and Procedure 2.23 and 2.04.
iii. Update the address, phone number, family size and head of household, as necessary. Add any new family members and respond to any system Alerts.
iv. If the local agency receives information indicating that the participant’s household income has changed and greater than 90 days remain in the certification period; the local
Policy and Procedure 2.13
Page 3 of 5 agency shall redetermine income eligibility following Policy and Procedure 2.05 Income Requirements.
v. If applicable, retrieve and destroy any participant ID folder issued from the sending local agency and issue a new ID folder with the receiving local agency stamp.
vi. Determine what benefits have been issued to the participant and follow the local agency guidelines for issuing future benefits, if appropriate.
vii. Make the appropriate appointment.
2. OUT-OF-STATE-TRANSFERS
Outgoing Transfers
a. Any participant advising the local agency that they will be moving out-of-state or is a member of a family with a migrant farmworker, must be given a VOC and if possible, the contact information of the WIC Program in the area where the participant is moving. Refer to Policy and Procedure 2.17 for instructions on issuing a VOC for WIC participants affiliated with the military who will be transferred overseas.
b. The VOC must be signed by the head of household or designee and a local agency staff person authorizing certification. A VOC may be sent in a secure manner if the participant faces a hardship in coming to the WIC office.
c. If a VOC is reported lost or stolen by a participant, it must be noted in the Notes screen of the management information system with the date reported and initials of the person accepting the report. The VOC can then be reissued.
d. Other state WIC agencies requesting VOCs may be directed to the WIC helpdesk at 410.767.5166. If the local agency chooses to assist the requesting agency, they may not require a client release of information in order to provide VOC information. Local agencies may require a written request on letterhead be submitted to assure confidentiality.
Incoming Transfers
The local agency shall:
Policy and Procedure 2.13
Page 4 of 5
a. Accept the data on the VOC for the duration of that certification period. The transferring participant should not be penalized if the original agency does not complete the VOC properly. Local agencies shall accept an incomplete VOC as long as the VOC contains the person's name, date of certification, and the certification period has not expired. If possible, it is recommended that the local agency contact the original agency if information is missing or appears to be altered. State contact information can be found at www.fns.usda.gov/wic/wic-contacts.
b. Verify participant identity according to Policy and Procedure 2.23 - Establishment of Applicant Identity.
c. Verify residency according to Policy and Procedure 2.04 – Residency Requirements.
d. Determine if household income has changed. If the local agency receives information indicating that the participant’s household income has changed and greater than 90 days remain in the certification period; the local agency shall redetermine income eligibility following Policy and Procedure 2.05 Income Requirements. The income determination shall be waived for migrant farm workers and their family members if the income eligibility has been determined within 12 months.
e. Ask the person presenting the VOC to read or read to them the Program Rights and Responsibilities and electronically sign their full name acknowledging acceptance of the Program Rights and Responsibilities.
f. Honor all nutritional risk conditions from other WIC programs for the duration of the certification period stated on the VOC.
g. Retrieve and destroy any WIC issued identification folder from the sending agency.
h. Retrieve and destroy any food instruments from the sending agency. In the event the participant does not present their food instruments from the original agency, the original agency shall be contacted to determine last benefits received. Duplicate benefits shall not be issued. If the participant has unredeemed benefits from the current benefit period, the receiving agency should, to the extent practicable, provide food benefits that ensures the participant receives the maximum monthly allowance for that month.
Policy and Procedure 2.13
Page 5 of 5
i. Issue a Maryland WIC food instrument in accordance with P&P4.30 Food Instrument Issuance and Replacement.
j. Determine if the client is receiving a WIC medical nutritional formula. If so, the sending agency shall be contacted for confirmation of special formula issuance. In the event the sending agency cannot be contacted, the WIC medical nutritional can be approved for 30 days and the caregiver provided a copy of the Maryland Medical Documentation Form P&P3.02C to have completed by a local health care provider unless this causes a hardship for the client.
Attachments: 2.13A Sample VOC
References: 7 CFR 246.7 (k)
7 CFR 246.7 (h)(1)(i)
COMAR 10.54.01.17
Policy Memo 2016-4 Verification of Certification
Policy Memo 2016-4 Frequently Asked Questions issued 11/25/2016
WIC Policy Memorandum 2001-4 WIC Overseas Program and VOC Cards
Revisions
10/01/2003 WICWINS References 10/01/2010 Deleted from Incoming Transfers c. enter a risk code. Changed reference from 7 CFR 246.7(j) to 7 CFR 246.7(k) 10/01/2011 Clarified the steps for in state family transfers in B.1.b.(i-v); Added to Procedure: Participants shall only be transferred into a local agency at the request of the participant. 10/01/2012 Deleted references to WOW and minor language and format changes 10/01/2013 Revised wording to include the new Participant Rights and Responsibilities form procedures. 10/01/2014 Added proof of identity in B. 2. Incoming Transfers section b. per WIC Policy Memorandum 2001-4 6/7/2017 New guidance Policy Memo 2016-4 Verification of Certification and updated language to be compatible with eWIC 11/08/2017 Clarified transfer process for out of state requests and when to redetermine income. 05/28/2020 Moved policy statements out of procedure section and clarified we can issue benefits to a transfer with EBT as long as we do not exceed federal maximums.
Attachment 2.13A
Policy and Procedure 2.14
Page 1 of 1 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.14 Effective Date: October 1, 1998 Revised Date: October 1, 2012 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Eligibility of Aliens and Alien Students
A. Policy
The WIC Program regulations do not require citizenship so aliens, including students, are in no way categorically ineligible for the WIC Program.
Participation in the WIC Program does not give rise to a public charge determination in that no reimbursement of WIC benefits is required when the individual applies for immigration or citizenship.
B. Procedure
If a WIC Program participant experiences any action by Immigration and Naturalization Service (INS) field agents because of their participation in the WIC Program, please notify the State WIC Office immediately with specific details and copies of the INS documents or forms.
Attachments:
References:
SFP 98-140, SFP 98-079, SFP 97-036
Revisions October 2012 – minor formatting change
Policy and Procedure 2.15
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.15 Effective Date: October 1, 1995 Revised Date: October 1, 2011 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Eligibility of Persons Affiliated with Institutions
A. Policy
1. The WIC Program regulations state that WIC Supplemental food "shall not be issued for use in institutions which serve meals". However, it is not the intent of program regulations to unconditionally exclude otherwise eligible persons affiliated with institutions from the WIC Program. Local agencies are encouraged to extend benefits to institutionalized persons who may be at high risk and consequently in need of the WIC Program, provided the applicants who reside in institutions (e.g. shelter) are eligible for WIC under the following conditions.
a. The institution does not accrue financial or in-kind benefit from a person's participation in WIC.
b. Food items purchased with WIC food instruments are used only by those for whom they are prescribed.
c. No institutional constraints are placed on the ability of the WIC participant to partake of supplemental foods and all associated WIC services made available by the WIC local agency.
2. The Maryland WIC Program is not at this time extending benefits to those women who are incarcerated.
B. Procedure
1. Local Agency staff should evaluate the situation for each person residing in a shelter on an individual basis. If any of the above conditions would be violated, the applicant would not be considered eligible to receive WIC benefits.
2. If the individual situation allows the participant to have access to foods provided by the WIC Program, food instruments tailored to the participant's needs should be issued. Such tailoring should include the prescription of non-perishable foods and/or smaller quantities of
Policy and Procedure 2.15
Page 2 of 2 perishable foods. All circumstances should be documented in the WIC record and reevaluated regularly for changes in circumstances.
Attachments:
References: CFR Part 246.7 (m)
FNS Instruction 803-13
Revisions:
10/1/2011 Changed reference from CFR 246.7 (o) to 246.7 (m)
Policy and Procedure 2.16
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.16 Effective Date: October 1, 1992 Revised Date: October 3, 2023 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT : Physical Presence Requirements for Certification
A. Policy
Eligibility determination is best conducted in person, by staff who can assess patterns of weight loss, weight gain, or poor linear growth. The presence of other medical conditions, which would render the child eligible for certification, can also be discerned, and social conditions that require intervention can be identified when the applicant is present at the time of certification. Likewise, the mid- certification visit is best performed with having the participant physically present to perform nutrition assessment and to address other medical or social needs.
Exceptions to the physical presence requirement for certification are to be determined by the local agency on a case-by-case basis, and may be granted for the following reasons:
Disabilities: individuals who have a disability or condition that would prevent them from being physically present. Examples of such circumstances include medical conditions that: ● necessitate the use of medical equipment that is not easily transportable; or ● require confinement to bed rest; or ● may be exacerbated by coming into the clinic.
Ongoing health care: an infant or child who is receiving ongoing health care; was present at their initial certification; and the physical presence requirement poses an unreasonable barrier to participating in the program.
Working caregivers: an infant or child who was present at their initial certification; was present at certification within the one-year period of the most recent determination; and is under the care of one or more working caregivers whose working status presents a barrier to bringing the infant or child in to the clinic.
Policy and Procedure 2.16
Page 2 of 4 Infants < 8weeks of age: an infant < 8 weeks of age who cannot be present at certification for a reason determined appropriate by the local agency, and for whom all necessary certification information is provided.
As it is desirable to conduct nutritional assessments in person, exceptions to this policy for ongoing health care or working caregivers shall not be granted for consecutive certifications i.e. a child must be present a minimum of once every two years. In addition, an infant < 8 weeks of age granted an exception cannot later be granted an exception for working caregivers or for receiving ongoing health care since they were not present at the initial certification.
B. Procedure
1. All applicants for program services must be physically seen by WIC program staff at the time of certification except for the conditions listed above. Best practice is that the local agency will first attempt to arrange for an alternate method of certifying the applicant. Alternate methods may include scheduling the applicant to come to an alternate location or scheduling an appointment outside of normal clinic hours.
2. If the local agency cannot arrange an alternate method of certification and determines that it is in the best interest of the applicant to grant an exception to the physical presence requirement, then the following shall be required:
a. Exceptions related to disabilities:
The applicant or their caregiver shall present documentation from a health care professional of growth and biochemical data that is in adherence to policies 2.32 and 2.33.
b. Exceptions related to ongoing health care for infants and children:
The caregiver shall present documentation from a health care professional of growth and biochemical data that is in adherence to policies 2.32 and 2.33.
c. Exceptions related to working caregiver for infants and children:
The caregiver shall present documentation from a health care professional of growth and biochemical data that is in adherence to policies 2.32 and 2.33. Evidence supporting the caregivers working status, such as a current paystub or a letter from an employer, may also be requested.
Policy and Procedure 2.16
Page 3 of 4 d. Exceptions related to infants < 8 weeks of age:
The caregiver shall present documentation from a health care professional with weight and length data no more than 60 days old.
3. Use of referral data have occasionally shown inaccurate growth patterns. When using referral data, staff must exercise caution to determine whether the referral data are depicting real problems with growth or are reflective of poor measurements.
4. Local agencies shall stress the positive long-term benefits of WIC nutrition services and encourage the participant to attend and participate in scheduled mid-certification appointments for nutrition assessment and education. In the event a participant fails to be present for a mid-certification visit however the caregiver/proxy/designee is available, then the nutrition history, food package, and risk factors may be updated in person or remotely. Anthropometric data may be obtained from a healthcare provider in accordance with policies 2.32 and 2.33 or a subsequent lab appointment scheduled, and benefits issued. If no one appears for the appointment and remote contact cannot be made, then benefits shall not be issued.
5. Exceptions to the physical presence requirement for certification must be documented by the local agency in the participant's file.
6. The number of exceptions and the circumstances involved will be reviewed by the state agency as part of the local agency management evaluation review process.
References:
CFR 246.7 (o)
USDA Policy Memorandum #2006-5 VENA
USDA Guidance for Providing Quality WIC Nutrition Services during Extended Certification Periods dated August 29, 2011
Revisions:
10/2010 Added reference CFR 246.7 (o) 10/2012 Added mid-certification language. Added B.2.a-c. Improved formatting 10/2013 Deleted the 2nd paragraph in Policy section which allowed as an exception to this policy “infants certified as priority II based solely on the mother’s WIC enrollment or documented priority I status during pregnancy.” References: Deleted SFP 89-143; added USDA Policy Memorandum #2006-5. Clarified timeframes for height, weights and bloodwork obtained from private providers in B.1.c 10/2015 In B.1.b., deleted reference to arranging for a home visit 08/2018 Removed P&P2.38 reference and reworded for consistency between policies; clarified extenuating circumstances and removed
Policy and Procedure 2.16
Page 4 of 4 requirement that documentation be from a HCP. 08/2020 Added additional exceptions to physical presence to be in alignment with 7.CFR 246.7(o), and changed title of policy 10/2023 Clarified that contact must be made to issue benefits and that a MCV can be done remotely or in person as long as an attempt is made to obtain anthropometric data.
Policy and Procedure 2.17
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.17 Effective Date: October 1, 2001 Revised Date: November 18, 2019 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: WIC Overseas Program
A. POLICY
1. Background
The Department of Defense (DoD) is authorized by law to establish and operate a program like WIC, using DoD funds, for United States (U.S.) active duty military personnel and other support staff stationed overseas and their dependents. DoD has delegated the responsibility to administer the WIC Overseas Program to its Assistant Secretary of Defense (Health Affairs)/TRICARE Management Activity (TMA).
Information about DoD’s WIC Overseas Program can be accessed by calling 1-(877) 267-3728 or 1-(210) 341-3336 or the Web Site at:
http://www.tricare.mil/wic/
2. Impact on USDA’s WIC Program
Legislation limits eligibility in the WIC Overseas Program to:
a. Active duty service members and their family members;
b. DoD civilian employees and their family members; and
c. DoD contractors and their family members.
All other eligibility requirements for the WIC Overseas Program mirror USDA’s WIC Program requirements. Further legislation and DoD guidelines provide that WIC Program participants who are transferred overseas and meet the eligibility requirements noted above are eligible to participate in the WIC Overseas Program until the end of their certification period.
Because the WIC Overseas Program has been designed to mirror USDA’s WIC Program, WIC Overseas Program participants who return to the U.S. with a valid WIC Overseas Program Verification of Certification (VOC) must be provided continued participation in the USDA’s WIC Program until the end of his/her certification period. The WIC Overseas Program VOC is
Policy and Procedure 2.17
Page 2 of 3 a full-page document titled, WIC Overseas Participant Profile Report (Attachment 2.17A). In accordance with WIC policy, if the local agency has a waiting list for participation, transferring participants must be placed in the waiting list ahead of all waiting applicants regardless of the priority of their nutrition risk criteria.
B. PROCEDURE
1. Issuance of WIC VOC
Local agencies shall issue a WIC VOC from the management information system to WIC participants affiliated with the military who will be transferred overseas. Refer to Policy and Procedure 2.13. WIC clinics are not responsible for screening and determining eligibility for WIC Overseas Program eligibility. WIC participants issued a VOC when they transfer overseas must be instructed that:
a. There is no guarantee that the WIC Overseas Program will be operational at the overseas site where they will be transferred; and
. b. Issuance of a WIC VOC does not guarantee continued eligibility and participation in the WIC Overseas Program. Eligibility for the overseas program will be determined at an overseas WIC service site.
2. Acceptance of a WIC Overseas Program VOC
Local agencies shall accept a valid WIC Overseas Program VOC presented at a WIC clinic by WIC Overseas Program participants returning to the U.S. from an overseas assignment. In accepting a VOC, local agencies are reminded that at a minimum, the following elements on the cards are essential:
a. The participant’s name;
b. The date the participant was certified; and
c. The date that the current certification period expires.
WIC Overseas Program participants arriving in a WIC clinic and showing a VOC with only these three pieces of information should be treated as if the VOC contains all of the required information. However, if questions arise, contact information for WIC Overseas Offices can be found at:
http://www.tricare.mil/wic/
Local agencies are also reminded that individuals presenting a valid VOC must provide proof of residency and identity, with limited exceptions, in accordance with the WIC Program policies.
In accordance with WIC policy, if the local agency is at its maximum caseload and has a waiting list for participation, transferring participants
Policy and Procedure 2.17
Page 3 of 3 must be placed on the waiting list ahead of all waiting applicants regardless of the priority of their nutrition risk criteria.
Attachments: 2.17A DoD WIC Overseas Program Participant Profile Report/Verification of Certification (VOC)
References: SFP 01-076 Impact of Implementation of the DoD’s WIC Overseas Program on the USDA WIC Program
Revisions:
10/01/07 Revised 2.17B 01/21/09 Changed revised date on page 1 to October 1, 2007 10/2011 Updated link to website. Updated information in 2.17B 10/2012 Minor language changes; updated information in Attachment 2.17B 10/2015 Updated web address for WIC Overseas 11/19/2019 Removed “card” wherever referenced; deleted Overseas Program contacts Attachment B, staff will use website for contact information
Attachment 2.17A Attachment 2.17A Page 1 of 1
Attachment 2.17B has been removed
Policy and Procedure 2.18
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.18 Effective Date: October 1, 1993 Revised Date: August 22, 2018 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Applicant/Participant Record Retention
A. Policy
The management information system maintains historical participant data which includes information used to make the eligibility determination.
If not scanned into the management information system, local agency clinics shall maintain paper files, according to the time schedule specified in Policy and Procedure 6.00, for the following documents:
1. Completed Ineligibility Notification forms and documentation for applicants determined to be ineligible for WIC Program benefits;
2. Incoming VOC from other states and the WIC Overseas Program;
3. Signed paper Participant Rights and Responsibilities form (when unable to obtain signature in the management information system);
4. Signed Release of Liability for breast pumps or aids.
5. Copies of documentation from a one person clinic as required in P&P 7.82 Separation of Duties
B. Procedure
Local agencies shall abide by the above policy and paper files shall be made available for review during Local Agency management evaluations (P&P 7.81).
References:
7 CFR 246.25
COMAR 10.54.01
Policy and Procedure 2.18
Page 2 of 2 Revisions: 10/01/2002 WICWINS References 10/01/2013 Deleted requirement to maintain copies of participant rights and responsibilities form except for manual certifications. 6/7/2017 Referenced policy 6.00, replaced reference CFR 246.7 with 7 CFR 246.25, removed check receipt due to eWIC and added A.4 and A.5 8/22/2018 Updated name of Policy 7.82; changed “fair hearing forms” to “completed ineligibility forms”.
Policy and Procedure 2.19 Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 2.19 Effective Date: April 5, 1991 Revised Date: July 7, 2025 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Identification Folder A. POLICY 1. A standard statewide Identification (ID) Folder may be issued and validated by local agencies for participants, proxies, or caregivers to use as identification at the WIC clinic. If there is more than one member of a family on the WIC Program only one folder shall be issued. 2. An ID Folder that will be used for identification at the clinic must be validated as described below. B. PROCEDURE 1. The ID Folder shall be completed and validated by local agency staff in the following manner and as illustrated on Attachment 2.19A: A- Print the name of the participant(s) and ID number(s) B- Print the Head of Household name and obtain their signature. C- Either local agency staff or the Head of Household shall print the name(s) of the proxy(ies). Instruct the Head of Household to obtain the signature of their proxy(ies). TO VALIDATE THE IDENTIFICATION FOLDER, TWO STAMPS MUST BE USED: D- Validate the ID Folder by using the stamp containing the local agency and/or county code. E- Validate the ID Folder by using the stamp with the local agency's name and telephone number. F- This section can be used to document the type and time of the next appointment. Attachment (s) 1. Attachment 2.19A: Identification Folder
Policy and Procedure 2.19
Page 2 of 2
References: 1. 7 CFR 246.7(c)(2)(i) 2. COMAR 10.54.01.05
Revisions: 10/2008 Section B.e. Deleted requirement of the local agency address on the ID Folder
01/2009 Section B.2. Deleted requirement of the local agency address on the ID Folder
10/2009 Updated to match the format on the new Identification Folder
01/2010 Changed designees to proxies
02/2010 Changed caretaker to caregiver. Clarified B.5 A-C
10/2010 Changed reference from 7 CFR 246.7(o) to 7 CFR 246.7 ( r)
10/2012 Attachment 2.19A Changed information on what to bring for a mid- certification visit (MCV) to reflect all categories eligible for an extended certification period.
10/2015 Removed requirement to have WIC symbol on the local agency stamp.
6/2017 Updated with eWIC terminology and made folder issuance optional. Attachment A update with branded colors and eWIC terminology.
07/2025 Updated COMAR and CFR references; updated image of folder in attachment A to match the new branding.
Names of Participants (print) WIC Identification Number Persons Authorized to Conduct WIC Business Head of Household (print)
Signature Proxy (print)
Signature Proxy (print)
Signature If this folder is found, please contact the local WIC agency below: Local WIC Agency
Card Valid Only with Stamp Here PARTICIPANT IDENTIFICATION FOLDER
Participant’s Name Date & Time Appointment Type MY WIC APPOINTMENT SCHEDULE WHAT SHOULD I BRING TO MY APPOINTMENT? R - Recertification Bring proof of all income in the home, proof of physical address, this folder or another form of identification, all persons being recertified, and their medical card if they have one. Also bring immunization records for children under age 2. CPU/IND - Class Pick Up Bring this folder or another form of identification. You will get helpful nutrition information and your next set of benefits. MCV - Mid Cert Visit Bring your baby/children/self and this folder or another form of identification. WIC staff will check weight and growth, and hemoglobin if needed. Also bring immunization records for children under 2. PSV - Participant Service Visit Bring this folder and any other items requested. WIC staff will update your record. NC - Nutrition Care Bring this folder or another form of identification and your baby or child if requested. You will get special nutrition information. BFF - Breastfeeding Follow-up Bring this folder or another form of identification and your baby. A WIC breastfeeding specialist or peer counselor will provide one on one support for you and your baby. C-71/0625 Wes Moore, Governor | Aruna Miller, Lt. Governor | Meena Seshamani, Secretary, MDH When your baby is born, call your local WIC agency to schedule an appointment. Bring your baby, this folder (or another form of identification), proof of all income in the home, proof of physical address, and baby’s crib card or birth certificate. In accordance with federal civil rights law and USDA civil rights regulations and policies, the USDA, its agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the state or local agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW, Mail Stop 9410 Washington, D.C. 20250-9410; or (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. USDA is an equal opportunity provider, employer, and lender. WHAT YOU CAN EXPECT FROM WIC... Breastfeeding support to help you be successful and give your baby the best start. Nutrition Education to help you feed your family the healthiest way. Information to get healthcare, immunizations and other services. WIC Foods for healthier moms, babies, and children. Fairness in the way you are treated by WIC staff. Remember, breastfeeding is best for you and your baby. QUESTIONS? Ask your local WIC staff or call the Maryland WIC office at 1-800-242-4942 or visit our website at www.mdwic.org WHAT WIC EXPECTS FROM YOU... Keep appointments. Please call your local WIC clinic if you need to reschedule. Remember WIC benefits are like money. Please try not to lose your eWIC card. Care for it the same way you care for your money. Use your eWIC card correctly. If you have questions, call your local WIC clinic. Buy only the foods listed on the Authorized Food list. Shop at WIC approved stores. You may shop at any Maryland WIC approved store. Call your local WIC clinic if any of your information changes. OUTSIDE 5.25” 5.25” shorter panel - 5.125” 9.375” high 4” high pocket SIDE 1 - OUTSIDE - WITH PRINTING
Policy and Procedure 2.20
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.20 Effective Date: October 1, 1996 Revised Date: August 22, 2018 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Designee/Proxy Authorization
A. Policy
1. The local agency shall inform the head of household at the time of certification that:
a. The head of household may designate a proxy or proxies, not to exceed two, to receive and/or redeem WIC benefits on their behalf.
b. The head of household may authorize the proxy to also be a designee who can bring an infant or child participant to the clinic for subsequent certifications on their behalf. If so designated, local agency staff shall document in the participant’s record.
c. It is the head of household’s responsibility to inform their proxy/designee how to pick up and redeem WIC benefits; and
d. The proxy/designee is subject to program sanctions as specified in Policy and Procedure 4.23.
2. The head of household shall be permitted to change or add a proxy/designee at any time during the certification period by informing the local agency of the change.
3. The head of household may retain the same proxy/designee(s) for subsequent certifications.
4. A WIC employee may act as a proxy/designee for a participant with the approval of the local agency coordinator. The employee shall not participate in any way in executing a certification or the issuance of WIC benefits for a participant when they are acting as a proxy/designee for a participant as stated in Policy and Procedure 4.01 and 7.82.
Policy and Procedure 2.20
Page 2 of 3 B. Procedure
1. Choosing a proxy/designee
a. The local agency shall ask the head of household at the initial certification if they would like to choose one or two persons designated as a proxy to pick up and/or redeem WIC benefits.
b. If a proxy has been requested, the local agency shall enter the name(s) of the proxy(ies) in the appropriate field in the participant’s record.
c. The local agency shall ask the head of household at the initial certification if they would like to authorize one or both of the proxies to serve as a designee who can bring an infant or child participant to the clinic for subsequent certifications on their behalf. If the head of household agrees, local agency staff shall document in the management information system.
d. If the local agency is issuing a WIC ID Folder, the staff shall instruct the head of household to have their proxy(ies)/designee(s) sign the WIC ID Folder on the appropriate line(s) per Policy and Procedure 2.19.
2. The head of household shall be responsible to instruct their proxy(ies)/designee(s) how to pick up and redeem the WIC benefits.
3. The proxy/designee shall present valid identification (Refer to P&P2.23) when picking up WIC benefits at the local agency. The local agency shall ensure that the proxy(ies)/designee(s) name is listed in the management information system before issuing benefits.
4. The proxy/designee shall be subject to the sanctions listed in Policy and Procedure 4.23.
5. The head of household may request the local agency to change a proxy/designee by submitting the request in writing, in person, or by telephone if the local agency staff can verify the identity of the caller. The local agency may prohibit the changing of a proxy/designee if unable to verify the identity of the individual making the request.
Policy and Procedure 2.20
Page 3 of 3 Attachments:
References: 7 CFR 246.12(r)(1)
COMAR 10.54.01.04
Revisions:
10/01 Changed proxy to designee 10/03 WICWINS References 01/10 Changed designee to proxy/designee; added description of designee 02/10 Corrected policy number in B.5 10/10 Changed reference from CFR 246.12(o) and (p) to 246.12(r)(1) 10/12 Corrected Policy reference in A.1.d. Deleted references to WOW and minor language changes/clarifications. 6/7/2017 Updated for eWIC terminology and optional WIC ID folder 8/22/2018 Removed 4.09 which no longer exists; added 4.01 and 7.82, minor word changes and added COMAR reference
Policy and Procedure 2.21
Page 1 of 4 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.21 Effective Date: May 1, 1993 Revised Date: January 29, 2026 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Homeless Individuals
A. POLICY
Identify homeless individuals, determine their eligibility and provide appropriate benefits expeditiously to maximize the benefits of the provision of authorized foods and nutrition education.
B. PROCEDURE
The local agency shall abide by the above policy by adhering to the following:
1. Identify a homeless individual by the following definition:
"Homeless individual" means a woman, infant or child who lacks a fixed and regular nighttime residence; or whose primary nighttime residence is:
a. A supervised publicly or privately operated shelter (including a welfare hotel, a congregate shelter, or a shelter for victims of domestic violence) designated to provide temporary living accommodations;
b. An institution that provides a temporary residence for individuals intended to be institutionalized;
c. A temporary accommodation in the residence of another individual which cannot exceed 365 days; or
d. A public or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human beings.
2. To be certified as eligible for the WIC Program, homeless individuals shall meet the following criteria for eligibility in accordance with policies and procedures established by the State Agency:
a. Residency requirements as outlined in Policy and Procedure 2.04. Consideration shall be given to a homeless individual who cannot provide proof of residency. Although a street and mailing address
Policy and Procedure 2.21
Page 2 of 4 is a required field in the WOW record, a permanent address is not required. The homeless applicant shall complete a Confirmation of Residency form (Attachment 2.04A). The local agency shall assist by asking the following:
(i) if the applicant frequently stays at one shelter, can that shelter's address be used;
(ii) if the applicant uses a "day shelter" (a shelter for the homeless which is open only during the day), can that shelter's address be used;
(iii) if the applicant can use the address of a relative or a friend; or
(iv) if no address is available, can the address of the local WIC clinic be used.
b. Homeless applicants who reside in homeless shelters which do not meet the conditions in B.5 are not eligible for WIC food benefits.
c. Income eligibility requirements as outlined in Policy & Procedure 2.05.
Consideration shall be given to a homeless individual who cannot provide proof of income. If a homeless applicant does not have the facilities to store written documentation for income verification, the local agency shall accept a self-declaration of income from the applicant. A homeless applicant who has no source of income or support is clearly income eligible.
d. Nutritional risk as outlined in Policy and Procedure 2.31.
3. To provide the benefit of supplemental foods necessary to accommodate the homeless individual, food packages can be tailored to meet the needs of the homeless individual who may not have the facilities to store or utilize the usual WIC supplemental foods.
4. To provide the benefit of nutrition education which is relevant to the homeless individual, specific education concerning the use and the storage of foods should be offered in addition to other topics.
5. Local agencies should ensure that homeless facilities meet certain conditions:
a. The homeless facility does not accrue financial or in-kind benefit
Policy and Procedure 2.21
Page 3 of 4 from a person's participation in the Program, e.g. by reducing its expenditures for food service because its residents are receiving WIC foods;
b. Foods provided by the WIC Program are not subsumed into a communal food service, but are available exclusively to the WIC participant for whom they were issued; and
c. The homeless facility places no constraints on the ability of the participant to partake of the supplemental foods and nutrition education available under the Program.
6. The local agency shall:
a. Contact the homeless facility at least once every six months to ensure continued compliance with conditions described in B.5; and
b. Request that the homeless facility notify the local agency if it ceases to meet any of these conditions.
7. In those cases where the local agency has not determined if a homeless facility meets the conditions of B.5, the local agency shall:
a. Contact the homeless facility to make this determination;
b. Inform applicants that the local agency will contact the homeless facility to determine if the facility meets certain conditions required by federal regulations for applicants to be eligible for WIC; and
c. Inform applicants that they will be notified by mail or telephone within the regulatory timeframe (refer to Policy and Procedure 2.09) of their eligibility status.
8. Homeless applicants and participants must be referred to appropriate health and human service agencies, such as:
a. Local welfare/TCA client assistance services
b. Homeless shelters
c. Food pantries/meal programs
d. Supplemental Nutrition Assistance Program
e. Medical Assistance
Policy and Procedure 2.21
Page 4 of 4
If necessary, a referral phone call should be made on behalf of the homeless applicant to food and shelter resources in the local area.
Attachment(s):
References: 1. 7 CFR Part 246.2, 246.7(m), 246.10(b)(1)(ii) and (b)(2)(ii)(D)
Revisions:
04/1999 Revised definition to include “which cannot exceed 365 days” and changed AFDC to TCA 01/2009 Changed Food Stamps to read Food Supplement Program in B. 8.d. 10/2011 Clarified B.2.b and citation 246.7(m) 12/2019 Moved Confirmation of Residency attachment to 2.04A 01/2026 3. Added that food packages can be tailored; 8 added mandatory referrals to SNAP and MA; clarified references
This attachment has been moved to 2.04A
Policy and Procedure 2.22
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.22 Effective Date: October 1, 1993 Revised Date: October 1, 2012 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Appointment Waiting List
A. Policy
Once a person's certification period is over, the participant must reapply for WIC benefits and compete for WIC appointments with other persons within their priority levels. It is generally easier for current participants to obtain WIC appointments because they are already in the system and more difficult for new applicants to obtain access to the system. Therefore, special efforts must be made to ensure that high-priority new applicants are able to gain access to WIC appointments in a timely manner.
An Appointment Waiting List shall be implemented and maintained if, due to staff or space limitations, the local agency cannot schedule and process the applicant who requests an appointment for certification or recertification by telephone within the regulatory timeframes. The names of applicants who request in person, at a WIC site, to participate in the Program cannot be placed on an appointment waiting list. These applicants must be interviewed and notified of their eligibility or ineligibility according to the processing standards described in Policy and Procedure 2.09. An appointment waiting list should be implemented as a short- term solution. When a local agency decides to implement an appointment waiting list, the local coordinator shall notify the State WIC Director in writing, regarding:
a. The date an appointment waiting list has been implemented;
b. The priorities that will be given appointments;
c. The anticipated length of time that the appointment waiting list will be maintained; and
d. The measures that will be pursued to resolve the problems of lack of resources and/or space.
B. Procedure
1. Establishing an appointment waiting list.
Policy and Procedure 2.22
Page 2 of 3
a. The local agency should determine the priorities that can be served in a timely fashion and should provide appointments to those applicants who will most likely fall into those priorities.
b. Recertification:
As a WIC participant's certification period draws to an end, local agency staff must determine whether a recertification appointment should be scheduled. This decision is based on the individual's potential new priority status when assessed. Persons likely to remain in Priority I must be given highest priority for appointments, followed by those who would be Priority II, III, IV, etc. Recertification appointments should be given consistent with procedures for giving new appointments.
c. New Certification:
Applicants who telephone the WIC Program to request an appointment should be scheduled according to priority. However, local agency staff may not have enough information to determine which priorities these applicants will be. The following guidelines shall apply:
i. Pregnant and breastfeeding women will be given highest priority;
ii. Infants will be given second priority; and
iii. Children and postpartum women who are believed to have a nutritionally significant medical condition or other risk factor which would place them in Priority III will be given third priority.
d. Local agencies should make every effort to schedule pregnant women within 10 days of the request, whether the request is made in person or by telephone.
e. Any infant who appears to have a condition qualifying as a Priority I risk must be given an appointment within 10 days of the request, whether in person or by telephone.
2. The local agency shall establish an appointment waiting list, which contains the following information:
a. Name, address and contact telephone number of the individual for whom the appointment is requested or if the individual is an infant or child, the parent or guardian of the infant or child;
Policy and Procedure 2.22
Page 3 of 3
b. Name of individual for whom the appointment is requested;
c. Date the appointment was requested; and
d. Category of the individual for whom the appointment is requested, i.e.:
i. Pregnant woman;
ii. Infant;
iii. Breastfeeding woman;
iv. Child; or
v. Postpartum women.
3. Implementing an appointment waiting list.
When an appointment becomes available, the local agency shall contact the individual, or the parent or guardian of an infant or child, from the appointment waiting list according to the:
a. Highest priority according to category, which is:
i. Pregnant woman;
ii. Infant;
iii. Breastfeeding woman;
iv. Child; and
v. Postpartum woman; and
b. Earliest calendar date appointment was requested; and
c. The highest priority applicants (e.g. pregnant woman) must all be given appointments before the second highest priority can be given appointments
Attachments:
References:
Revisions:
10/2012 Corrected spacing issues
Policy and Procedure 2.23
Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.23 Effective Date: October 1, 1992 Revised Date: September 24, 2019 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Establishment of Applicant Identity
A. POLICY:
To be certified as eligible for the WIC Program, applicants shall meet criteria for eligibility in accordance with policies established by the State Agency. In determining eligibility, all applicants must provide proof of identity. Identification must also be confirmed at subsequent appointments, prior to issuing benefits, and when a participant requests to make a change to their account.
B. PROCEDURE:
Local agencies shall require that all applicants provide proof of identity and document the type of proof presented in the management information system. Identification provided electronically may be used at the discretion of the local agency.
1. At initial certification one of the following documents shall be an acceptable proof of an applicant's identity:
a. Birth registration or birth certificate: official copy bearing State or Municipal seal; or seal of foreign government or province;
b. Hospital birth record: usually bears child's footprints, date of birth and signature of physician or registered nurse;
c. Crib card bearing child's name and date of birth;
d. Immunization record;
e. Baptismal record: official copy bearing the seal of the issuing church;
f. Confirmation record: official copy bearing the seal of the issuing church;
g. School identification card;
h. Military records: this may include a military identification card or discharge papers;
Policy and Procedure 2.23
Page 2 of 3
i. Marriage certificate/marriage license;
j. Driver's license;
k. Age of Majority identification card;
l. Passport, Visa or Foster Care Health Passport;
m. Immigration or Naturalization record;
n. Social Security Card;
o. Medical Assistance card; or
p. Any other documentation that establishes the applicant's identity except a WIC Verification of Certification, which may not be used for proof of identification.
2. At subsequent recertification appointments documents from B.1. may be provided for proof of identification. Additionally, one of the following documents shall be an acceptable proof of identity:
a. Scanned photo identification for the applicant on file in the Maryland WIC management information system;
b. Validated Maryland WIC Identification Folder; or
c. Visual personal recognition.
3. Applicants that are unable to provide proof of identity may use the Proof of Identity Affidavit form 2.23A. Criteria to use this form include, but are not limited to, a homeless applicant, victims of fire or theft, illegal aliens, or teenagers who were put out of their homes. Staff should request that the participant bring proof of identity to their next appointment, if possible.
4. If an applicant does not provide any of the documentation listed in B.1 – 3 above, the local agency shall enter “No Proof” in the Proof of Identity field in the management information system. Local agencies shall allow the applicant up to 30 days after the certification to provide documentation of identity. If documentation is not provided by the end of the 30 day certification, then the participant shall be terminated by the management information system. Participants may have their certification end date restored to the full certification period if documentation is provided before the 30 days has expired. Under no circumstances may a second, subsequent 30 day certification period be used if the applicant fails to
Policy and Procedure 2.23
Page 3 of 3
provide the required documentation of identity.
5. At all other appointment types or contacts, documents from B.1. and B.2. are preferred for proof of identification, but verbal verification of identification may be used. Local agencies that elect to use verbal verification shall request a minimum of two identifiers from the participant record, such as date of birth, and mailing address.
Attachments: 2.23A Proof of Identity Affidavit
References: 1. CFR 246.7 (c)(2)(i) 2. SFP 99-078 Strengthening Integrity in the WIC Certification Process
Revisions:
July 2002 Added check pick up appointments to C April 2008 Added at authorized stores to C. October 2010 Changed reference from 7 CFR 246.7(k)(2) to 7 CFR 246.7( c)(2)(i) October 2014 added language about short certs 06/07/2017 Removed VOC as a valid form of ID and added Maryland WIC ID folder to the list rather than written in a paragraph. 09/24/2019 Added clarification regarding scanned identification, verbal verification of ID, and edited attachment A.
Attachment 2.23A Attachment 2.23A
Page 1 of 1 Maryland WIC Program Proof of Identity Affidavit
I am unable to provide proof of my/my child’s identity because:
.
Name of applicant present for Certification
Applicant’s Date of Birth
Head of Household’s (HOH) Full Name
HOH’s Date of Birth
Physical Address: Street Address
Phone Number
Physical Address: City, State, Zip Code
By signing this affidavit, I am certifying that the above information is correct to the best of my knowledge. I have not made a false or misleading statement or intentionally withheld facts to obtain WIC benefits.
Head of Household or Designee Signature
Date of Signature
Policy and Procedure 2.24
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.24 Effective Date: April 1, 1993 Revised Date: October 7, 2024
SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Establishment of Participant Category
A. Policy
To be certified as eligible for the WIC Program, applicants shall meet categorical criteria for eligibility. The category of applicants shall be established according to the following definitions:
Pregnant woman (PG) means a woman determined to have one or more embryos or fetuses in utero.
Postpartum woman (WPP) means a woman up to six months after termination of pregnancy.
Breastfeeding woman means a woman up to one year postpartum who provides their breastmilk to their infant (who is certified on WIC) on average of at least once per day. A non-birth parent who is providing breastmilk to an infant they are legally responsible for, may be certified as a breastfeeding parent. Two participants cannot be certified as breastfeeding parents for the same infant (see Policy and Procedure 5.09). There are two subcategories of breastfeeding women. They are:
Exclusively breastfeeding woman (BE) means a woman who has at least one infant who receives breastmilk on average of at least once per day and no formula from the Program.
Partially breastfeeding woman (BP) means a woman who has at least one infant who receives breastmilk on average of at least once per day and formula from the Program. The categories of partially breastfeeding- mostly and partially breastfeeding-some will be applied in conjunction with the amount of formula allotted to the breastfeeding infant.
Infant means a person under one year of age.
Exclusively breastfeeding infant (IBE) means an infant whose main source of nutrition is breastmilk and receives no formula from the
Policy and Procedure 2.24
Page 2 of 3 Program.
Partially breastfeeding infant (IBP) means an infant who receives breastmilk on the average of at least once per day and formula from the Program. An infant partially breastfeeding-mostly receives ≤ 14 ounces per day of reconstituted formula from the Program. An infant partially breastfeeding-some receives >14 ounces per day of reconstituted formula from the Program.
Formula fed infant (IFF) means an infant whose main source of nutrition is infant formula and does not receive breast milk on average of at least once per day.
Child (C1, C2, C3, C4) means a person who has had a first birthday but has not yet attained a fifth birthday.
B. Procedure
The management information system determines participant categories by using the birth date and pregnancy or breastfeeding status entered. Local agency staff shall change a participant’s pregnancy or breastfeeding category according to established management information system procedures.
Although it is desirable that the pregnant applicant presents documented proof of pregnancy, federal Program regulations do not require documentation as a condition of eligibility; and WIC benefits cannot be denied to a pregnant applicant who does not provide documented proof of pregnancy. Local agencies shall allow pregnant participants up to 60 days after certification to provide documentation.
The local agency may ask the applicant to provide proof of pregnancy as long as the applicant does not incur a cost to verify pregnancy. If available, local agencies shall refer the pregnant applicant to a clinic where a pregnancy test can be performed without cost to the applicant.
If documentation of pregnancy is not provided in 60 days, the participant shall be reassessed for: (1) a second 60 day period if the pregnancy is not obvious (e.g. the woman does not look pregnant) with a request that proof of pregnancy be provided; or (2) a reinstatement of the existing certification period if pregnancy is obvious.
With each successful contact with a breastfeeding infant’s parent or designee, the Breastfeeding Intake grid shall be updated to assure breastfeeding categories are accurate. If the amount of breastfeeding remains the same as previously documented, staff shall document with today’s date to indicate the current status.
Policy and Procedure 2.24
Page 3 of 3 References:
1. CFR 246.2 Definitions
2. CFR 246.7 (c)(2)ii Eligibility Criteria and Basic Certification Procedures
Revisions 10/2003 WICWINS References 10/2012 Changed 60 days to 30 days for short cert 10/2015 Changed 30 days to 60 days and clarified referral for free pregnancy testing if available 9/2020 Removed WOW verbiage; updated references; clarified definition of breastfeeding and added definitions of partial breastfeeding for both women and infants 10/2024 Edited breastmilk to be one word rather than two. Added information that non-birth parents who breastfeed an infant can be certified as breastfeeding participants. Added paragraph in policy section documenting requirement to update breastfeeding intake grid with each successful participant contact.
Policy and Procedure 2.25
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number 2.25 Effective Date: October 1, 1995 Revised Date: October 1, 2013 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Voter Registration
A. POLICY.
The intent of the National Voter Registration Act of 1993 is to increase the number of citizens registered to vote and to establish safeguards that ensure a citizen’s right to register to vote. The Act is designed to increase the number of Americans registered to vote by requiring many public agencies, including local agency WIC certification clinics, to provide registration opportunities to their clients or anyone else requesting to be registered to vote.
Local agencies shall provide all individuals applying for WIC Program benefits or the parent/caregiver/designee of individuals applying for WIC Program benefits an opportunity to register to vote at each certification and recertification visit.
Local agencies shall also provide assistance to other individuals who express an interest in registering to vote at any time.
B. PROCEDURE.
The local agency shall:
1. Inform each applicant or the applicant’s parent/caregiver at the initial certification:
a. “As part of the services of the WIC Program we are offering you the opportunity to register to vote.”
b. “Applying to register to vote, declining to register to vote, or refusing to complete the Voter Registration Agency Certification section of the Applicants Right and Responsibility form will not affect your participation in the WIC Program.”
c. “If you are not registered to vote where you now live, would you like to apply to register to vote?”
Policy and Procedure 2.25
Page 2 of 4
2. Ask the applicant or the applicant’s parent/caregiver at the initial
certification to:
a. Read or have read to them the Voter Registration Certification form (Attachment 2.25B);
b Provide a response to question number 1 on the Voter Registration
Agency Certification form and enter the response in the
management information system; and
c. Sign on the electronic signature device as instructed by the local agency staff.
3. For those WIC applicants or parents/caregivers/designees who want to register to vote and other individuals who express an interest:
a. Give the individual the voter registration application (Attachment 2.25A);
b. Ask the individual if he/she would like help in completing the voter registration application;
c. Provide assistance to those individuals who would like help in completing the registration application; and
d. Ask the individual if he/she would like the WIC Office to mail the completed voter registration application to the local election board.
e. Individuals who accompany the applicant or the parent/caretaker of an infant or child applicant who express an interest in registering to vote do not need to complete the Voter Registration Agency Certification section of the Applicant’s Rights and Responsibilities form.
4. Local agency staff shall document in the management information system,
the applicant or the applicant’s parent/caregiver/designee response to
the voter registration questions.
5. Advise the applicant or the applicant’s parent/caregiver/designee that the voter registration applications can be transmitted to the local Board of Elections in one of two ways:
a. Directly by the applicant; or
b. By the local agency office.
An applicant or the applicant’s parent/caregiver may, if he or she chooses, mail the voter registration application directly to the appropriate State
Policy and Procedure 2.25
Page 3 of 4
election official rather than returning it to the local agency office for transmittal. The local agency office providing voter registration services is prohibited from requiring registrant to mail the form.
If the local agency mails the completed voter registration application, the local agency shall date stamp each completed card in the two sections the applicant filled in and forward the card within 5 days to the appropriate registration official as listed on the form (Attachment 2.25A). The local agency must provide regular, visible means for collecting voter registration applications.
6. When a clinic serves a significant proportion of non-English speaking applicants or applicants with limited English and many applicants speak the same language, the local agency shall ensure:
a. That required voter registration information is provided to such persons in the appropriate language orally and in writing; and
b. That bilingual staff or interpreters are available to assist in completing the voter registration application.
C. ADMINISTRATION.
1. The local agency shall administer the voter registration program by:
a. Appointing a person to be in charge of, and responsible for, voter registration activities;
b. Training all employees involved with registration activities; and
c. Ensuring the accountability of voter registration forms.
2. Local agency staff working on voter assistance activities shall not:
a. Directly or indirectly seek to influence an applicant’s political preference or party or answer any question regarding party other than he must be enrolled in a party in order to vote in a primary election;
b. Make any statement to an applicant or take any action the purpose or effect of which is to discourage the applicant from registering to vote; or
c. Make any such statement to an applicant or take any action the purpose or effect of which is to lead the applicant to believe that a
Policy and Procedure 2.25
Page 4 of 4
decision to register or not to register has any bearing on the availability of WIC Program services or benefits.
Attachments: 2.25A Voter Registration Application
2.25B Voter Registration Certification form
References: National Voter Registration Act of 1993
State of Maryland House Bill 650
Revisions
October 1999
October 2003 WICWINS References October 2008 Changed “clinic” to read “certification and recertification in B.1 and B.4 Changed the term “declination form” to “Applicant’s Rights and Responsibilities form” and entered table in B.5 January 2009 Changed “clinic” to read “certification and recertification in B.1 that failed to be corrected in 10-08 October 2012 Corrected typo in C.2.c October 2013 Revised wording to include the revised Participant Rights and Responsibilities form procedures.
l l l l l l l l l l l l l l l l l l l l l
Attachment 2.25B
Attachment 2.25B
Page 1 of 1
MARYLAND WIC PROGRAM
VOTER REGISTRATION AGENCY CERTIFICATION
1. If you are not registered to vote where you live now, would you like to apply to register to vote here today?
YES _____ NO _____
ALREADY REGISTERED _____
2. IF YOU DO NOT CHECK ANY, YOU WILL BE CONSIDERED TO HAVE DECIDED NOT TO REGISTER TO VOTE AT THIS TIME.
3. Applying to register or declining to register to vote will not affect the assistance that you will be provided by this agency.
4. If you would like help filling out the voter registration application form, we will help you. The decision whether to seek or accept help is yours. You may fill out the application in private.
5. If you believe that someone has interfered with your right to register or to decline to register to vote, your right to privacy in deciding whether or register or in applying to register to vote, or your right to choose your own political party or other political preference, you may file a complaint with:
Maryland State Board of Elections PO Box 6486 Annapolis, MD 21401-0486 800-222-8683
6. If you decline to register to vote, your decision will remain confidential and be used only for voter registration purposes.
7. If you decide to register to vote, information regarding the office to which the application was submitted will remain confidential, again to be used only for voter registration purposes.
Applicant’s Signature:
Date:
Applicant Name:
PROGRAMA WIC DE MARYLAND
CERTIFICADO DE LA AGENCIA DE REGISTRO DE VOTANTES
1. ¿Si no está registrado en el lugar donde vive para votar, quisiera registrarse para votar aquí el día de hoy?
SÍ _____
NO _____
ESTOY REGISTRADO _____
2. SI NO ELIGE NINGUNA OPCIÓN, SE CONSIDERARÁ QUE HA TOMADO LA DECISIÓN DE NO REGISTRARSE AHORA PARA VOTAR.
3. Registrarse o no registrase para votar, no afectará la ayuda que le proporcionará esta agencia.
4. Si necesita ayuda para completar el formulario de solicitud de registro del votante, le brindaremos nuestra asistencia. La decisión acerca de buscar o aceptar ayuda es suya. Puede completar la solicitud en privado.
5. Si considera que alguien interfirió con su derecho de solicitar o declinar el registro para votar, su derecho a la privacidad para decidir si registrarse o solicitar el registro, o su derecho de elegir su propio partido político u otra preferencia política, puede enviar un reclamo a:
Maryland State Board of Elections PO Box 6486 Annapolis, MD 21401-0486 800-222-8683
6. Si decide no registrarse para votar, su decisión será confidencial y se usará solo para fines de registro del votante.
7. Si decide registrarse para votar, la información de la oficina a la cual se envió la solicitud será confidencial, y una vez más se usará solo para fines de registro del votante.
Firma del interesado:
Fecha:
Nombre del interesado:
Policy and Procedure 2.26
Page 1 of 1
Policy and Procedure 2.26 was changed to Policy and Procedure 2.34.
Policy and Procedure 2.27
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.27 Effective Date: May 24, 2003 Revised Date: July 28, 2020 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Immunization Record Screening (DTaP)
A. Policy
Low income children are more likely than higher income children to be delayed in receiving standard immunizations, placing them at high risk for potentially serious diseases including diphtheria, pertussis, measles, mumps, and rubella. As an adjunct to programs that provide immunizations, local agencies shall perform immunization screening, determine a child’s need for immunizations, provide immunization information and referrals with caregivers, including where to get a child immunized, and share information with local immunization offices.
B. Procedure:
1. The local agency staff person making the applicant’s certification appointment shall:
a. request that a documented record of immunization for all infant or child applicants under 2 years of age be brought to the appointment;
b. inform the caregiver that appropriate immunization status and provision or release of immunization information is not a requirement for application or participation in the WIC Program.
2. At each certification local agencies shall:
a. Enter into the management information system whether a documented immunization record was received. A documented record includes a caregiver’s hand-held immunization record from the health care provider, an immunization registry, an automated data system or a client chart.
b. Enter into the management information system the actual dates DTaP immunization(s) were received. The current recommended immunization schedule can be found on the Center for Disease Control’s website.
Policy and Procedure 2.27
Page 2 of 3
c. Ask the caregiver to request that the health care provider clarify the dates if the document is difficult to read. If the documented immunization record is difficult to read, select “illegible” from the dropdown under the “special” column on the immunizations screen.
d. Inform the caregiver of the apparent status of the immunizations based on the information provided on the immunization screen in the management information system. The message will either be that the immunizations are on schedule (Good or OK), or that the child needs to be referred to their health care provider (Due or Refer). If the child appears to be on schedule, congratulate the caregiver and encourage them to continue to follow through with timely immunizations. Those infants and children whose status is due, refer, or whose record was illegible or not provided to the local agency, shall be referred to their health care provider or local immunization program for immunization services. This referral shall be documented in the participant’s record.
e. Have information available in clinic regarding the recommended immunization schedule and provide this information to the caregiver if needed.
f. Advise the caregiver that the Participant Immunization Report, which can be printed from the immunization screen at the local agency's discretion, cannot be used as a documented immunization record for the child.
3. Local agencies may at their discretion, and in accordance with policy and procedure 7.70, contact the health care provider or local immunization program to receive actual immunization dates for those clients who did not provide a documented record. Local agency staff choosing this option may accept the information verbally and should request a copy of the record (electronic or physical) from the health care provider or immunization program.
4. Local agencies shall provide aggregate or cumulative immunization information to the local health department's immunization program on a monthly basis.
References:
SFP 01-111 Immunization Screening and Referral in WIC SFPD #01-7
Revisions:
10/01/08 Section B. 3. Changed WOW User’s Manual to read WOW clinic help screen
Policy and Procedure 2.27
Page 3 of 3 10/2010 Section B. 4. Clarified role of designee 10/2012 Deleted references to WOW 1/2017 Updates in procedure due to changes in the management information system. Clarified appropriate educational material resource of CDC or Maryland Immunization Program handouts. 7/28/2020 Clarified that a written document is preferred but actual dates of immunization can be received verbally from the health care provider or local immunization program using the Immunet data registry and removed procedure from the policy section.
Policy and Procedure 2.28
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.28 Effective Date: October 1, 2003 Revised Date: November 9, 2023 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Blood Lead Screening Requirement
A. Policy
When completing the medical assessment of an applicant, local agency staff shall ask the participant/parent or caregiver if the applicant has had a blood lead test to screen for lead poisoning. If it cannot be determined that the test has been performed, the local agency staff shall refer the participant/parent or caregiver to a program where the test can be obtained and offer information regarding the dangers of lead poisoning.
The Maryland Healthy Kids Program Schedule of Preventive Care requires that health care providers complete a verbal lead assessment starting at 6 months of age and repeated at each visit through 5 years of age. A blood lead test is required at the ages of 12 and 24 months.
B. Procedure
1. Staff shall ask the participant/parent or caregiver if the applicant has had a blood lead test. If the response is “no” or “don’t know,” staff shall:
For women applicants: ● Offer education such as the Lead Poisoning: Lead Risk Screening Questionnaire for Pregnant or Breastfeeding Women and Children and direct her to discuss any positive responses with her health care provider. ● Document the referral and education in the management information system.
For children applicants: ● Explain why children may need a blood test for lead; ● Offer education such as the Lead Poisoning: Lead Risk Screening Questionnaire for Pregnant or Breastfeeding Women and Children or the age appropriate Help Me Be Healthy and direct the parent or caregiver to discuss any positive responses with the child’s health care provider; ● Recommend that the caregiver inquire about the blood lead test at the child’s next scheduled health care appointment;
Policy and Procedure 2.28
Page 2 of 3 ● Provide information about medical assistance if the child has no source of health care; ● Provide supplemental information about childhood lead poisoning; and ● Document the referral and nutrition education in the management information system.
For infant applicants: ● Infants do not routinely receive blood lead tests. If the caregiver indicates that the infant has been tested for suspected elevated blood lead staff shall: i. Document the blood lead level in the management information system, if known ii. Offer education such as the Lead Poisoning: Lead Risk Screening Questionnaire for Pregnant or Breastfeeding Women and Children iii. Refer the family to the health care provider or the health department if not already being followed and; iv. Document the referral and nutrition education in the management information system.
2. Staff may provide information about the importance of the blood test and the dangers of lead poisoning by:
● Highlighting the message about the need for a blood lead test in the Help Me Be Healthy pamphlets for children aged 12 and 24 months to remind caregivers to discuss the issue with their child’s health care provider.
● Both the Lead Poisoning: Lead Risk Screening Questionnaire for Pregnant or Breastfeeding Women and Children and the Help Me Be Healthy pamphlets are available through the Maryland WIC Distribution Center.
3. If the woman or child has had a blood test for lead and the test result is known, staff shall enter the blood test result in the Medical Screen of the participant.
Attachments : 2.28 A Lead Risk Screening Questionnaire for Pregnant or Breastfeeding Women and Children
Reference: WIC Final Policy Memo 2001-1
SFP 93-113 WIC’s Role in Screening for Childhood Lead Poisoning
Revisions:
10/2011 Updated MDE website
10/2012 Updated MDE website
01/2018 Removed MDE website; Updated procedure to include
Policy and Procedure 2.28
Page 3 of 3 screening of women applicants and added attachment A 10/2023 Clarified instructions of infants vs children
Attachment 2.28A Attachment 2.28A 11/08/17 Page 1 of 2
Maryland WIC Lead Risk Screening Questionnaire for Pregnant or Breastfeeding Women and Children
Attachment 2.28A Attachment 2.28A 11/08/17 Page 2 of 2
October 2008
Policy and Procedure 2.29 has been removed.
October 2008
Policy and Procedure 2.30 has been removed.
Policy and Procedure 2.31
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.31 Effective Date: October 1, 1990 Revised Date: 1/7/2026 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Assessment of Nutritional Risk
A. Policy
To be certified as eligible for the WIC Program, an applicant who meets the categorical, residency, and income eligibility requirements shall also be assessed for nutritional risk. Nutritional risk assessment shall include the collection and evaluation of relevant information to determine the presence of federally defined risk factors and to provide the most appropriate nutrition services.
B. Procedure
1. To perform a nutritional risk assessment of applicants/participants, the local agency shall:
a. Obtain and evaluate relevant information that includes:
• Height (or length) and weight measurements, as described in Policy and Procedure 2.32; • Hemoglobin or hematocrit test results, as described in Policy and Procedure 2.33; and • Nutrition and health information, as described in Policy and Procedure 2.34.
b. Enter the data obtained from 1.a. into the applicant’s management information system (MIS) record to document and generate nutrition risk factors.
c. Review all MIS-generated risk factors to ensure that they are correct based on accurate data entry.
d. Document each risk factor in the applicant’s MIS record.
e. Use the results of the nutritional risk determination to provide the most appropriate nutrition education messages and to make referrals.
Policy and Procedure 2.31
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Attachments: 2.31A
Nutritional Risk Criteria: Guidelines for Interpretation 2.31B CHART: Nutrition Risk Criteria
References: 1. 7 CFR 246.7 (e) 2. COMAR 10.54.01.06 C (2) 3. WIC Policy Memorandum 2011-5 WIC Nutrition Risk Criteria 4. WIC Nutrition Services Standards, Standard 7 5. SFP 06-05 Value Enhanced Nutrition Assessment (VENA) – WIC Nutrition Assessment Policy 6. SFP 09-057 WIC Policy Memorandum 98-9, Revision 10: Nutrition Risk Criteria
Revisions: 10/10 Renumbered Attachment 2.31 B as 2.31A
Revised new Attachment 2.31A as follows:
Women: Deleted Table WP. Changed Table WN to Table N. Revised definitions of Gestational Diabetes, Diabetes, and Fetal Growth Restriction. Added new risks: History of Preeclampsia, Hypertension/Prehypertension, Post Bariatric Surgery, and Pre-Diabetes. .
Renumbered attachment 2.31C as 2.31B
Revised new Attachment 2.31Bas follows:
Women: Changes were made to Underweight, Overweight, Low Maternal Weight Gain, High Maternal Weight Gain, Hx Gestational Diabetes, Multi-fetal Gestation, Gestational Diabetes, Diabetes Mellitus, GI Disorders, and in Nutrition Practices, the amount of iron was reduced.
Women: Risk codes were added for new conditions including History of Preeclampsia; Hypertension/Prehypertension; Pre-Diabetes; in GI Disorders, Post Bariatric Surgery, and in Nutrition Practices, requiring an iodine supplement.
Infants and Children: changes were made to diabetes mellitus, GI disorders, and Hypertension/Prehypertension. In Nutrition Practices, the following risks were added: Eating unapproved local fish, not giving appropriate fluoride and/or vitamin D supplements.
Deleted Table WP: Weight Status of Pregnant Women
Changed Table WN: Weight Status of Breastfeeding and Postpartum Women to Table W: Weight Status of Pregnant, Breastfeeding and Postpartum Women.
Revised Table H: High Maternal Weight Gain to meet new weight guidelines.
Changed reference from 7 CRF 246.7(d) to 7 CFR 246.7(e)
01/12 Combined Attachments A and B
Revised Attachment A as follows:
Women: Added two thyroid conditions. Added contact information for metabolic
Policy and Procedure 2.31
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dietitians to Inborn Errors of Metabolism.
Infants and Children: changed cut off values for Underweight/At Risk of Underweight, Obese, Overweight/At Risk of Overweight, Short Stature/At Risk of Short Stature, Low Head Circumference. Added new risk: High Weight for Length. Changed risk names to reflect cut off values. Added two thyroid risks. Added contact information for metabolic dietitians for Inborn Errors of Metabolism.
10/13 Attachment 2.31A: Provided more background information on the following risks: Lactose Intolerance, Food Allergies, Celiac Disease, and Failure to Meet Dietary Guidelines. Added Recipient of Abuse.
10/14 Attachment 2.31A, made the following Procedure changes.
Risk condition Breastfeeding Mother of Infant at Nutritional Risk: Changed “If the infant is certified before the breastfeeding mother, this risk criterion may be assigned to the woman” to “This risk criterion shall be assigned to a breastfeeding mother of an infant at nutritional risk” and “Refer participants whose infants have been identified with any risk criteria below to the breastfeeding specialist” to “Refer participants….to the breastfeeding specialist and to the CPA for Nutrition Care counseling.”
Risk condition Breastfeeding Infant of Mother at Nutritional Risk: Changed “If the breastfeeding mother is certified before the infant, this risk criterion may be assigned to the infant” to “This risk criterion shall be assigned to the breastfeeding infant of a mother at nutritional risk.”
05/16 Attachment 2.31A updated Nutrition Risk Criteria related to clarify medical conditions and risk criteria definitions.
10/16 Changed the high risk blood lead level to 5 micrograms/dl for both women and children. Added Breastfeeding Complications or Potential Complications to pregnant woman high risk list and Breastfeeding Mother of Infant at Nutritional Risk to both pregnant woman and breastfeeding high risk lists. Removed Inadequate Growth risk from both infants and children.
11/17 Revised Attachment 2.31A Nutritional Risk Criteria to clarify medical conditions and risk criteria definitions and background information.
11/19 Updated Justification and Implications for WIC Nutrition Services in Attachment 2.31A for Low Maternal Weight Gain, Hyperemesis Gravidarum, Nutrient Deficiency or Disease, Alcohol or Substance Use, Possibility of Regression, Transfer of Certification, Woman Primary Caregiver with Limited Ability, Drug Nutrient Interaction, History of Preeclampsia, Pregnant Woman Currently Breastfeeding, Hypertension and Prehypertension, and Fetal Alcohol Disorder. Removed Maternal Weight Loss risk and incorporated into Low Maternal Weight
Policy and Procedure 2.31
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Gain risk. 08/21 Updated risk criteria as follows: Failure to Thrive - added additional background and counseling information. Pregnancy at a Young Age - revised from 18 years old to <20 years old and added additional background and counseling information. High Parity & Young Age - discontinued risk as it is now covered by Pregnancy at a Young Age. Nicotine and Tobacco Use - changed risk name from Maternal Smoking to Nicotine and Tobacco Use. Definition/Cut off value now includes any product which contains nicotine and/or tobacco to include but not limited to cigarettes, pipes, cigars, electronic nicotine delivery systems (ENDS) (e.g., e-cigarettes, vaping devices), hookahs, smokeless tobacco (e.g., chewing tobacco, snuff, dissolvables), or nicotine replacement therapies (e.g., gums, patches); added additional background and counseling information. Environmental Tobacco Smoke Exposure - included information in Nicotine and Tobacco Use risk section.
06/22 Updated upper lead level cut-off for children to < 3.5ug/dL in Attachment 2.31A.
02/23 Updated 2.31A by replacing breast milk with breastmilk (one word).
10/23 Updated background, justification, and implications for WIC Nutrition Services in Attachment 2.31A for Low Hematocrit/Low Hemoglobin, Elevated Blood Lead Levels, Eating Disorders, Mental Illnesses, and Recipient of Abuse.
Pending Updated HIV/AIDS with new breastfeeding information. Updated CHART: Nutrition Risk Criteria to match updated 10/23 risks. Removed CHART from 2.31A and renamed it 2.31B Nutrition Risk Criteria. Updated Table of Contents.
1/26 Updated background, justification, and implications for WIC Nutrition services in Attachment 2.31A for Low Birth Weight, Food Allergies, and Inappropriate Nutrition Practices for Women. Updated Breastfeeding Complications-Woman and -Infant, Breastfeeding Infant and Woman with Nutritional Risk, and Pregnant Woman Breastfeeding to separate Breastfeeding Risks between high and low risks. As needed, included “consider contacting participant’s specialist RD”. Removed History of Low Birth Weight which is no longer a risk. Deleted Lists 1, 2, 3, 4, and 5 from Charts and Lists. Adjusted 2.31B Risks CHART to reflect changes to 2.31A.
Attachment 2.31A 1/7/2026
Page 1
Nutritional Risk Criteria: Guidelines for Interpretation
Attachment 2.31A 1/7/2026
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Nutritional Risk Criteria: Guidelines for Interpretation contains all of the allowed nutritional risk criteria that may be applied when determining nutritional risk eligibility of women, infants, or children who apply for WIC Program benefits. No additional risk criteria may be used.
Each risk criterion is listed with its definition or cut-off value, justification, WOW code number, and participant category or categories to which it applies. Risk criteria that require nutrition care counseling or referral to a breastfeeding specialist are identified. Guidance is included for the evaluation of each risk criterion and participant focused counseling goals are included. If additional guidance is needed regarding the applicability of a risk criterion, State Agency Nutrition or Breastfeeding Services staff should be consulted.
Tables include information and procedures used to evaluate specific risk criteria. Frequently Asked Questions address common questions to assist certifiers in assigning specific risk criteria appropriately.
Nutritional risk documentation is required by Federal WIC regulations. Each participant record must document the specific nutritional risk condition(s) for which the applicant was found eligible to receive Program benefits. Appropriate documentation must be included in the record to substantiate the condition(s) and to validate conformance with the definition of the condition(s). Some nutritional risk criteria permit the applicant or caregiver to self-report that the applicant has a condition diagnosed by a physician. A self-reported diagnosis should prompt the CPA or CPPA to validate the presence of the condition by asking more pointed questions related to the diagnosis.
Definitions In order to ensure consistency in determining nutritional risk eligibility across the State, the following definitions should be applied during the applicant’s evaluation: Date of Conception: Occurs on the 14th day following the onset of the last menstrual period (LMP). Trimester: ● First trimester = conception through completed week 13 of gestation. ● Second trimester = week 14 through completed week 26 of gestation. ● Third trimester = week 27 through completed week 40 of gestation. Week of gestation: The last completed week of gestation as estimated by use of a State WIC issued gestation wheel. Routine: A feeding, dietary, or lifestyle practice that currently occurs on more than one occasion.
Priority Levels
Attachment 2.31A 1/7/2026
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To be considered at nutritional risk, an applicant must exhibit at least one of the nutritional risk criteria listed in this attachment. Risk criteria fall into one of six priority levels: Priority I A pregnant or breastfeeding woman or an infant at nutritional risk because of: a. Detrimental or abnormal nutritional conditions detected by biological or anthropometric measurements; b. Other documented nutritionally related medical conditions; or c. Conditions that directly affect the nutritional health of an individual, including depression, smoking, alcoholism or drug use. Priority II Except for an infant who qualifies for Priority I, Priority II is: a. An infant younger than 6 months old born to a woman who was a Program participant during her pregnancy; b. An infant younger than 6 months old born to a woman who was not a Program participant during pregnancy but whose medical records document that the woman was at nutritional risk during the pregnancy due to nutrition conditions detectable by biochemical or anthropometric measurements or other documented, nutritionally related medical conditions that demonstrated the individual’s need for supplemental foods; or c. A breastfeeding mother of a breastfed infant who has been certified in the Program as Priority II. Priority III A child or postpartum, non-breastfeeding woman at nutritional risk because of: a. Detrimental or abnormal nutrition conditions detected by biochemical or anthropometric measurements; b. Other documented nutritionally related medical conditions; or c. Conditions that directly affect the nutritional status of an individual, including depression, smoking, alcoholism or drug use. Priority IV A pregnant or breastfeeding woman or an infant at nutritional risk because of: a. Dietary deficiencies that impair or endanger health; or b. Conditions that predispose the individual to inadequate nutritional patterns, including homelessness or migrancy; and c. Breastfeeding woman or infant at nutritional risk because of possibility of regression of nutritional status.
Priority V
A child at nutritional risk because of:
Attachment 2.31A 1/7/2026
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a. Dietary deficiencies that impair of endanger health; b. Conditions that predispose the child to inadequate nutritional patterns including homelessness or migrancy; or c. Possibility of regression of nutritional status. Priority VI A postpartum non-breastfeeding woman at nutritional risk because of: a. Dietary deficiencies that impair of endanger health; b. Conditions that predispose the individual to inadequate nutritional patterns including homelessness or migrancy; or c. Possibility of regression of nutritional status.
Attachment 2.31A 1/7/2026
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Maryland WIC Program Scope of Practice – based on USDA WIC Nutrition Services Standards, August 2013. Definitions Scope of Practice - Encompasses a staff position’s range of unique roles and activities in the provision of information, counseling and support to WIC participants. Each staff position’s scope of practice is defined by the required qualifications and job-specific responsibilities for that position. High Risk – A designation of a participant based on the nutrition risk condition(s). Criteria for a participant being designated “high risk” are based on State agency policy. The nutrition services associated with “high risk” includes an individual care plan, more frequent nutrition education contacts and the provision of nutrition services by a registered dietitian (or other professional). Nutrition Services Staff Standard 3 Staff Qualifications, Roles and Responsibilities Section G. The local agency ensures that the Competent Professional Authority (CPA) has all of the following qualifications: 1. Is a physician or nutritionist (Master’s or Bachelor’s degree in Nutritional Sciences, Community Nutrition, Clinical Nutrition, Dietetics, Public Health Nutrition or Home Economics with emphasis in Nutrition), dietitian, registered nurse, physician’s assistant certified by the National Committee on Certification of Physician’s Assistants or certified by the State medical certifying authority, or a State or local medically trained health official. 2. Has successfully completed a competency-based training program on performing the duties of a CPA. 3. Has literacy and language skills appropriate to address the needs of diverse participants. Section H. The local agency ensures that the CPA performs the following roles and responsibilities within a participant-centered framework to meet participant needs: 1. Assesses and documents a participant’s risk(s). 2. Prescribes food packages. 3. Provides nutrition education, including breastfeeding promotion and support that is responsive to the identified needs/interests of each participant. 4. Identifies the need for individual care plans. 5. Refers participants to other health and social services and provides appropriate follow-up to referrals. 6. Implements individual care plans for low-low risk participants. 7. When the CPA is a qualified nutritionist, implements individual care plans for high-risk participants, otherwise, identifies and refers high-risk participants to a qualified nutritionist. 8. Documents nutrition services provided, including referrals and follow-up to referrals.
Attachment 2.31A 1/7/2026
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9. Ensures that screening and referrals for lead testing and immunizations using a documented immunization record is performed. Section M. The local agency has access to a qualified nutritionist to provide nutrition services to high-risk participants. The nutritionist has the following qualifications: 1. Has successfully completed a training program approved by the State agency on the provision of WIC nutrition services to high-risk participants AND 2. (Preferably) has credentials of a Registered Dietitian (R.D.) or eligible for registration with the Academy of Nutrition and Dietetics’ Commission on Dietetic Registration; if applicable, has State license or certified as a nutritionist/dietitian OR 3. Holds a Bachelor’s degree in the field of nutrition from an accredited college or university OR 4. Holds a Master’s or Doctoral degree in nutrition from an accredited college or university.
Table of Contents Alcohol and Substance Use 11 Breastfeeding Complications or Potential Complications - Woman 15 Breastfeeding Complications or Potential Complications – Infant 17 Breastfeeding Infant of Mother at Nutritional Risk 19 Breastfeeding Mother of Infant at Nutritional Risk 20 Complementary Feeding Process 22 Depression 23 Drug Nutrient Interaction 25 Eating Disorders 28 Elevated Blood Lead 33 Failure to Thrive 40 Fetal Alcohol Spectrum Disorders (FASDs) 44 Fetal Growth Restriction (FGR) 49 Food Allergies 50
Attachment 2.31A 1/7/2026
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Foster Care 57 Gestational Diabetes 58 High Maternal Weight Gain 59 High Weight-for-Length (Infants/Children < 24 Months of Age) 61 History of Birth of a Large for Gestational Age (LGA) Infant 62 History of Birth with Nutrition-Related Congenital or Birth Defect 63 History of Gestational Diabetes 64 History of Preeclampsia 65 History of Preterm or Early Term Delivery 68 History of Spontaneous Abortion, Fetal Death, Neonatal Loss 70 HIV/AIDS 71 Hepatitis 76 Homelessness 79 Hyperemesis Gravidarum 80 Hypertension and Prehypertension 82 Late to Prenatal Care 90 Large for Gestational Age (LGA) 91 Limited Ability of Caregiver to Make Feeding Decisions 92 Listeriosis 94 Low Birth Weight or Very Low Birth Weight 95 Low Head Circumference 100 Low Hemoglobin/Hematocrit 101
Attachment 2.31A 1/7/2026
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Low Maternal Weight Gain 107 May Not Meet Dietary Guidelines 110 Medical Condition, Nutrition Related 111 Asthma, moderate persistent or severe persistent 112 Bronchitis 112 Cancer 112 Cardiorespiratory diseases 112 Celiac disease 113 Cerebral palsy 113 Cleft lip or palate 113 Congenital Hyperthyroidism 113 Congenital Hypothyroidism 113 Crohn’s disease 113 Cystic fibrosis 113 Developmental, Sensory, or Mental Disability 114 Diabetes Mellitus 114 Down Syndrome 114 Epilepsy 114 Gall Bladder Disease 114 Gastrointestinal anomalies 114 Gastroesophageal Reflux Disease (GERD 114 Hyperthyroidism 115 Hypothyroidism 115 Inborn Errors of Metabolism 115 Juvenile Idiopathic Arthritis 115 Lactose intolerance 115 Multiple sclerosis 117 Muscular dystrophy 117 Neural tube defects 117 Pancreatitis 117 Parasitic infections 117 Parkinson’s Disease 117 Peptic Ulcer 117 Pneumonia 117 Post Bariatric Surgery 118
Attachment 2.31A 1/7/2026
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Postpartum thyroiditis 118 Pre-diabetes 118 Renal disease 118 Short bowel syndrome 118 Sickle cell anemia 118 Thalassemia 119 Tuberculosis 119 Ulcerative colitis 119 Meningitis 120 Mental Illnesses 122 Migrant Farm Worker; Migrant Farm Worker Status 133 Mother in WIC or WIC-Eligible While Pregnant 134 Multi-fetal Gestation 135 Neonatal Abstinence Syndrome 136 Nicotine and Tobacco Use 139 Nutrient Deficiency or Disease 143 Nutrition Practice – Child 146 Nutrition Practice – Infant 149 Nutrition Practice – Woman 153 Consuming dietary supplements with potentially harmful consequences. 155 Consuming a diet very low in calories and/or essential nutrients 158 Inadequate vitamin/mineral supplementation recognized as essential by national public health policy. 160 Pregnant woman ingesting foods that could be contaminated with pathogenic microorganisms. 162 Obese (Child) 165 Oral Health Conditions 167
Attachment 2.31A 1/7/2026
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Overweight (Woman) 169 Overweight/At Risk of Overweight (Infant, Child) 171 Pica Practice 173 Possibility of Regression 175 Pregnancy at a Young Age 177 Pregnant Woman Currently Breastfeeding 181 Preterm or Early Term Delivery 182 Recent Major Surgery, Physical Trauma, Burns 186 Recipient of Abuse 188 Short Interpregnancy Interval 194 Short Stature/At Risk of Short Stature 196 Slowed/Faltering Growth Pattern 198 Small for Gestational Age (SGA) 201 Transfer 202 Underweight (Woman) 203 Underweight/At Risk of Underweight (Child) 205 Tables and Lists 207 Table A Low Hemoglobin/Hematocrit Cut-off Values for Women 208 Table W Weight Status of Pregnant, Breastfeeding and Postpartum Women 209 Table I-P Low Maternal Weight Gain 212 Table BMI.1: 2154 Abbreviated Body Mass Index (BMI) Table (Self-reported by mother or father) * 215 Table GAA: Calculation of Gestation-Adjusted Age for Infants Born at 37 Weeks or Earlier 216
Attachment 2.31A 1/7/2026
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Alcohol and Substance Use (3721) Categories: PG, BE/BP, WPP Defined as: Pregnant Woman: ● Any alcohol use ● Any illegal substance use and/or abuse of prescription medications. ● Any marijuana use in any form.
Breastfeeding or Non-Breastfeeding Postpartum Woman: ● Alcohol Use: • High Risk Drinking: Routine consumption of >8 drinks per week or >4 drinks on any day. • Binge Drinking: Routine consumption of >4 drinks within 2 hours. ● Any illegal substance use and/or abuse of prescription medications. ● Any marijuana use in any form (breastfeeding women only).
A woman identified with alcohol or marijuana use, any illegal substance use, or abuse of prescription medications should have Nutrition Care counseling. Best Practice: provide Nutrition Care follow-up in 3-6 months.
Breastfeeding is contraindicated for women identified with ongoing binge drinking, marijuana use, illegal drug use, or prescription drug abuse. See Neonatal Abstinence Syndrome (and below) for recommendations for Breastfeeding while taking Methadone or other supervised withdrawal medications. A woman compliant with methadone or other maintenance treatment may be certified using the Drug Nutrient Interaction risk by checking Supervised Drug Maintenance Program in the medical conditions drop down list.
Justification: Maternal substance use during and after pregnancy can have a long-term impact on both the mother and her child:
● Nutrition Issues: Vitamin and mineral deficiencies and malnutrition, damage to vital organs and nervous system, and decreased immunity.
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● Obstetrical and Prenatal Complications - Substance use (and withdrawal from them) during pregnancy may cause constriction of uterine blood vessels leading to insufficient blood flow to the placenta, separation of the placenta from the uterus, maternal hypertension, maternal hemorrhage, and/or premature labor. These complications may in turn increase risk of fetal loss, premature birth and still birth. ● Personal Health and Safety – Substance use is associated with increased likelihood of death by illness, accident or suicide; intimate partner violence; sexually transmitted diseases, unintended pregnancy, poor parenting practices, child neglect and abuse, physical and mental impairments, frequent arrests and incarceration, and estrangement for primary family and related support. ● Societal Impacts - Substance use is associated with an unstable family structure, separation and divorce, and potential for involvement of Child Protective Services (CPS). The Child Abuse Prevention and Treatment Act [42 U.S.C. § 5106a(b)] requires States to have policies and procedures in place to notify CPS agencies of substance-exposed newborns and to establish a plan of safe care for newborns identified as being affected by illegal substance abuse or having withdrawal symptoms resulting from prenatal drug exposure. For more information about State-specific requirements please see: https://www.childwelfare.gov/topics/systemwide/laws-policies/state/. Impact on Children - Children who are exposed to alcohol and other substances prior to birth can experience long-term cognitive, behavioral, social and emotional developmental consequences. The WIC Program has a mandate to provide information about the dangers of substance abuse to all newly certified participants or their caregivers and to provide referral information regarding substance abuse counseling and treatment to all pregnant, breastfeeding, or postpartum women. A woman who is pregnant may be receptive to supportive counseling that encourages her to avoid substances that can harm her fetus. The substance-abusing woman should be encouraged to seek treatment and be given information about substance abuse programs in her community. Alcohol can disrupt body functions by causing nutrient deficiencies of vitamins and minerals. Alcohol inhibits fat absorption and thereby impairs absorption of vitamins A, E, and D which are normally absorbed along with dietary fats. Deficiencies of minerals such as calcium, magnesium, iron, and zinc are common in people who misuse alcohol.
There is no safe consumption of alcohol during pregnancy. Exposure to alcohol in utero can damage the developing fetus at any stage and is the leading preventable cause of birth defects and intellectual and neurodevelopmental disabilities. Alcohol itself can also restrict nutrient flow to the fetus and can result in the infant being born with a Fetal Alcohol Spectrum Disorder (FASD). Fetal Alcohol Syndrome (FAS) is the most severe type of FASD, and can include abnormal facial features, growth and central nervous system problems as well as problems with learning, memory, attention span, communication, vision, or hearing. (See risk Fetal Alcohol Spectrum Disorder for more information.)
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Marijuana is the illicit drug used most frequently by women of child-bearing age. There is no known safe amount of marijuana use during pregnancy. When inhaled, the smoke goes into the lungs and immediately passes through the membranes and enters the bloodstream. THC can pass from the mother to the unborn child through the placenta if marijuana is ingested or inhaled during pregnancy. Children who are exposed to THC prior to birth can experience decreased academic ability, cognitive function and ability to remain attentive. Although some states have legalized marijuana for a variety of medical conditions upon a doctor’s recommendation, as well as for recreational use, marijuana has been shown to have negative effects on brain development. Therefore, it is recommended that pregnant and breastfeeding women not use marijuana. Opiates and synthetic narcotics (e.g., heroin, oxycodone, Vicodin, Narco, Percocet, morphine, dilaudid) have serious health risks associated with their use including endocarditis; coma or sudden death from overdose; risk of HIV; and, if injected, viral hepatitis and other infections. Substance use during pregnancy can lead to neonatal abstinence syndrome (NAS), withdrawal symptoms by an infant after birth. Prenatal opioid exposure increases the risk of low birth weight, stillbirth and sudden infant death syndrome (see Neonatal Abstinence Syndrome).
Alcohol and Substance Use during Breastfeeding The American Academy of Pediatrics (AAP) recommends that alcoholic beverages be minimized and limited to occasional intake for breastfeeding women as follows: ● Consult with a health care provider before consuming alcohol. ● Do so only if breastfeeding is well established, consistent and predictable. ● Minimize alcoholic beverages to occasional intake. ● Limit to a single alcoholic drink (not more than one unit of alcohol) and wait at least 1 ½ - 2 hours before breastfeeding or expressing milk that will be fed to the baby, to ensure the alcohol is not likely to be present in the milk. ● Breastfeed the infant or express human milk before consuming alcohol.
Due to the lipophilic nature of THC found in marijuana, it is tremendously fat-soluble and therefore is readily transferred to human milk. Marijuana can impact the neurobehavioral development of the infant, and the AAP considers it to be a contraindication to breastfeeding. The maternal use of illegal substances and the misuse of prescription medicine is a contraindication to breastfeeding. However, according to the AAP, appropriate maternal use of prescribed medication, other than marijuana, is not a categorical contraindication to breastfeeding. For situations in which the mother is undergoing pharmacologic therapy, the benefits of breastfeeding must outweigh the potential risk of substance exposure to the infant. For example, research has shown that adequately nourished narcotic-dependent mothers should be encouraged to breastfeed if they are enrolled and compliant in a supervised medication-assisted treatment program and have negative toxicology screens for HIV and illicit drugs. (See Neonatal Abstinence Syndrome.)
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For more information, please see the Substance Use and Prevention Manual: Screening, Education and Referral Resource Guide for Local WIC Agencies: https://wicworks.fns.usda.gov/resources/wic-substance-use-prevention-guide Implications for WIC Nutrition Services WIC staff are required to refer participants known or suspected of substance use, to existing assessment agencies for professional evaluation and treatment, as appropriate. In addition to providing referrals and coordinating/facilitating services, WIC’s role is to educate women participants, parents, and caretakers of participating infants and children about substance use–related problems with the intended effects of increasing participants’ access to information about the dangers of substance use and abuse during pregnancy and breastfeeding as well as postpartum. WIC also provides supplemental foods that are rich in the nutrients lost from alcohol and substance misuse. WIC staff can:
● Provide referrals (and follow-up on the referral) for professional assessment and treatment. Do not advise a woman who uses narcotics to stop using on her own. This step should be taken only under the supervision of a physician or treatment specialist. ● Encourage women to improve their lifestyle and health habits during pregnancy and postpartum, since the concern for fetal health and/or the desire to be a good role model can be a powerful motivator to reduce or stop substance use. ● Emphasize the importance of substance abuse treatment during the postpartum period to safeguard the health of the mother and reduce the risk in subsequent pregnancies ● Recommend the Dietary Guidelines for Americans to address nutrition deficiencies associated with substance use. ● Provide breastfeeding promotion and support to women enrolled in and compliant with supervised medication-assisted treatment programs. ● Recommend that the ingestion of beverages containing alcohol be minimized and limited to occasional intake for breastfeeding women. Provide instruction to wait at least 1 ½ - 2 hours after consuming up to one standard size alcoholic drink before breastfeeding or expressing milk that is fed to the baby. (If less than the appropriate amount of time has elapsed, the woman should be advised to express her milk and discard it.) ● Refer to community resources for alcohol and substance use support groups.
Procedure: Assess alcohol intake and substance use: * One serving or standard size drink is: ● 1 can beer (12 fluid ounces); ● 5 ounces wine; or ● 1/2 fluid ounces liquor (1 jigger gin, rum, vodka, whiskey (80 proof), vermouth, cordials, or liqueurs).
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Breastfeeding Complications or Potential Complications - Woman
(6021) Categories: BE/BP, PG Defined as: A breastfeeding woman with any of the complications or potential complications for breastfeeding below. Refer a woman identified with breastfeeding complications or potential complications to the CPA or IBCLC/DBE as indicated below. Best Practice: see participant immediately; if not possible, within five days.
Justification: Breastfeeding complications or potential complications can result in inadequate intake and/or Failure to Thrive in the infant. Complications can also cause the mother to produce a lower milk supply. Severe engorgement, often caused by shallow latch, infrequent or ineffective nursing, can result in inadequate milk transfer, pain and diminished milk supply. If not resolved, this can lead to additional complications, such as plugged/clogged ducts, mastitis, and abscess. A plugged/clogged duct results from obstruction of a milk duct. Failure of milk to come in by 4 days postpartum could result from maternal illness or perinatal complications. Persistent nipple pain, cracks, and bleeding are symptomatic of a shallow latch and may promote infection. Impaired milk flow can lead to a diminished milk supply and inadequate intake by the infant. Latch-on by the infant can be difficult when nipples are flat or inverted but can be improved by appropriate interventions. Mastitis is a breast infection causing a flu-like illness that can threaten the health of the mother as well as the success of breastfeeding. Medical treatment is necessary. The woman over 40 years of age may be at risk of a reduced milk supply as a result of hormones and breast changes. Tandem nursing may increase the nutritional requirements of the mother. Care must be taken to ensure adequacy of breastmilk.
Procedure: Determine if the woman has any of these complications or potential complications: The following risks can be handled by a CPA or IBCLC/DBE:
● engorgement in first week—review positioning and latch. Provide comfort techniques, as needed. ● flat or inverted nipples--review positioning and latch. Babies latch onto the breast, not the nipple. ● age 40 years or older--review signs of getting enough milk and provide suggestions for increasing milk supply. If milk supply seems inadequate with appropriate stimulation, refer to IBCLC/DBE. ● tandem nursing (breastfeeding siblings who are not twins) – Review signs of getting enough milk. Check adequacy of weight gain for both children. Review feeding routine and discuss feeding the infant first, if older sibling is taking more milk supply.
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The following risks shall be handled by an IBCLC/DBE:
Severe breast engorgement or engorgement after first week – review positioning, engorgement, and breast soreness. Teach lymphatic drainage. Provide comfort techniques, as needed. Plugged ducts or recurrent plugged ducts – teach lymphatic drainage. Assess what might promote plugged ducts and discuss avoiding those things. Cracked, bleeding, severely sore nipples – review positioning and latch. Consider breast shells, purified lanolin, nursing pads, and use of expressed breastmilk to heal, as appropriate. Mastitis – advise mother to continue nursing and seek medical advice from her healthcare provider; Remind mother that infection is in the breast tissue, not in her milk. Encourage completing prescription provided by HCP. Teach lymphatic drainage; Assess what may have contributed to development of mastitis and discuss ways to avoid such.
Refer to the Maryland WIC Breastfeeding Kardex and Breastfeeding Protocols for information about the complications above.
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Breastfeeding Complications or Potential Complications – Infant (6031) Categories: IBE/IBP Defined as: A breastfed infant with any of the complications or potential complications for breastfeeding. An infant with breastfeeding complications or potential complications should be referred to the CPA or IBCLC/DBE as indicated below. Best Practice: see participant immediately; if not possible, within 5 days. Justification: ● Breastfeeding complications or potential complications can result in inadequate intake and/or Failure to Thrive in the infant. Complications can also cause the mother to produce a lower milk supply. ● A weak or ineffective suck may be due to prematurity, sleepiness, or a medical or physical problem and can result in inadequate breastmilk intake and a diminished milk supply in the mother. ● Difficulty with latch on may be due to maternal nipple conditions or positioning. ● Inadequate urination or stooling may be an indicator of an inadequate intake of breastmilk. The infant is at risk of Failure to Thrive and the mother, of a diminished milk supply. ● Jaundice occurs when bilirubin accumulates in the blood and the skin or whites of the eyes take on a yellowish color. Jaundice can be caused by a variety of reasons, which range from normal physiologic processes to true medical problems. Sometimes early jaundice is caused by inadequate breastmilk feeding and can be overcome by frequent breastmilk feedings. It is best to refer individuals with jaundice to their health care professionals who can determine the cause and recommend treatment.
Procedure: Using collected information, determine if the breastfed infant has any of these complications or potential complications for breastfeeding: The following risks can be handled by the CPA or IBCLC/DBE ● less than 6 wet diapers per day – babies who are less than 6 days old should have at least one wet diaper per day of life (1 on day one, 2 on day two, etc.). Babies who are 6 days old, or older should have at least 6 wet diapers per day. ● inadequate stooling (for age as determined by a physician or other health care professional) – baby should have at least 3 stools/day from day 6 to day 30. After that, stooling is varied by baby. Some have daily stools while others may stool once every other day and others may have as little as one bowel movement per week.
The following risks shall be handled by the IBCLC/DBE: Weak or ineffective suck – review positioning and latch. Provide special latch techniques, as appropriate, and suggest waking a sleepy baby, if needed. Provide information for suck training, if appropriate. Difficulty latching on to the breast – review various positions and latch. Provide suggestions for pillow placement under the baby and /or mother’s arm(s), as needed.
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Jaundice – Refer to infant healthcare provider, if not already seen for this condition. Provide recommendations for frequent feeding and waking baby for feeds at least every three hours, if appropriate based on the type of jaundice.
Refer to the Maryland WIC Breastfeeding Kardex and Breastfeeding Protocols for information about the complications above.
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Breastfeeding Infant of Mother at Nutritional Risk (7021) Categories: IBE/IBP Defined as: Breastfeeding infant of mother at nutritional risk. Justification: A breastfed infant is dependent upon the mother’s milk as the primary source of nutrition. Special attention should, therefore, be given to the health and nutritional status of the mother. Procedure: This risk criterion shall be assigned to the breastfeeding infant of a mother at nutritional risk. The priority level of the risk criterion is based upon the mother’s priority, I or IV. Refer breastfeeding mothers with any of the risk criteria below to the CPA for Nutrition Care counseling: ▪ Underweight ▪ Low Hemoglobin/Hematocrit ▪ Elevated Blood Lead ▪ Breastfeeding Complications/Potential Complications – follow procedures for Breastfeeding Complications risk factor ▪ Pregnant Woman Currently Breastfeeding ▪ Alcohol or Illegal Drug Use ▪ Maternal Smoking ▪ Medical Condition, Nutrition-Related Review collected information before providing counseling. Refer to the Maryland WIC Breastfeeding Kardex and Breastfeeding Protocols. Participant Focused Counseling: ● The mother of a breastfed infant can: o State the eating, feeding, and lifestyle practices she can follow to promote optimal health, growth, and development. o State strategies to follow as her infant grows and circumstances change, to ensure breastfeeding success.
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Breastfeeding Mother of Infant at Nutritional Risk
(6011) Categories: BE/BP, PG Defined as: A breastfeeding woman whose breastfed infant has been determined to be at nutritional risk. Mother must be at the same priority as at-risk infant. Justification: A breastfed infant is dependent upon the mother’s milk as the primary source of nutrition. Special attention should be given to the health and nutritional status of the mother. The interconceptional period is an opportune time to assist the woman in adopting healthful dietary and lifestyle practices. Procedure: This risk criterion shall be assigned to a breastfeeding mother of an infant at nutritional risk. The priority level of the risk criterion is based upon the infant’s priority, I, II, or IV. Refer participants whose infants have been identified with any risk criteria below to the CPA or IBCLC/DBE as indicated for Nutrition Care counseling and breastfeeding support: The following risks can be handled by a CPA: Low Hemoglobin/Hematocrit Elevated Blood Lead Medical Condition, Nutrition Related – work with IBCLC/DBE if participant has accompanying Breastfeeding complications
The following risks shall be handled by the IBCLC/DBE: ● Underweight – assess for milk transfer and provide suggestions, as needed. Check position and latch. Consider test weights and/or periodic weight checks. ● Inadequate Growth – assess for milk transfer and provide suggestions as needed. Check position and latch. Consider test weights and/or periodic weight checks. ● Failure to Thrive – assess for milk transfer and provide suggestions as needed. Check position and latch. Consider test weights and/or periodic weight checks. ● Breastfeeding Complications/Potential Complications- follow procedure for Breastfeeding Complications risk factor ● Low Birth Weight – assess for milk transfer, adequate intake/feedings, and provide suggestions as needed. Check position and latch. Consider test weights and/or periodic weight checks. ● Prematurity – assess for milk transfer, adequate intake/feeding, and provide suggestions as needed. Check position and
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latch. Consider test weights and/or periodic weight checks. ● Small for Gestational Age – assess for milk transfer, adequate intake/feeding. Check position and latch. Consider test weights and/or periodic weight checks. ●
Review dietary and lifestyle practices. Refer to the Maryland WIC Breastfeeding Kardex and Breastfeeding Protocols. Participant Focused Counseling: The breastfeeding mother can state the food and lifestyle choices she can make to promote optimal health for herself and her breastfed infant.
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Complementary Feeding Process (4281) Categories: IBE, IBP, IFF, C-1 Defined as: An infant or child who has begun to or is expected to begin to 1) consume complementary foods and beverages, 2) eat independently, 3) be weaned from only consuming breastmilk or infant formula, or 4) transition from a diet based on infant/toddler foods to one based on the Dietary Guidelines for Americans is at risk of inappropriate complementary feeding. Justification: Complementary feeding is the gradual addition of foods and beverages to the diet of an infant and young child. The process of adding complementary foods should reflect the physical, intellectual, and behavioral changes as well as the nutrient needs of the infant or child. Caregivers may not recognize signs of developmental readiness and may offer foods and beverages that are inappropriate in type, amount, consistency, and/or texture. To manage the process of complementary feeding successfully, caregivers must make decisions about what, when, where, and how to offer foods according to the child’s: ● Energy and nutrient requirements ● Fine, gross, and oral motor skills ● Emerging independence and desire to learn to self-feed ● Need to learn healthy eating habits through exposure to a variety of nutritious foods.
Procedure:
This risk factor may be assigned only to infants and children from 4 through 23 months and for whom a complete nutrition assessment has been performed and for whom no other risk is identified. Participant Focused Counseling: Anticipatory guidance is the focus of the session. The caregiver can state the stage-appropriate feeding practices she can follow that promote optimal health, growth, and development of her child.
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Depression (3611) Categories: PG, BE/BP, WPP Defined as: Presence of clinical depression, including postpartum depression, diagnosed, documented, or reported by a physician, clinical psychologist, or someone working under a physician’s orders, or as self-reported by applicant/participant/caregiver. A participant identified with depression should have Nutrition Care counseling. Best Practice: Provide Nutrition Care follow-up in 3-6 months. Justification: Depression is common during pregnancy, especially in the last trimester. Women who experience depression during pregnancy are less likely to seek prenatal care. They may also suffer from episodes of nausea/vomiting or initiate/increase the use of drugs, alcohol and nicotine. They are at risk for preeclampsia, preterm delivery or delivery of low birth weight infants, and have higher perinatal mortality rates.
Depression among pregnant adolescents is almost twice as high as among their adult counterparts and non-pregnant adolescents, because the physiologic and psychological changes of pregnancy are superimposed on the normal developmental changes of adolescence. Teens who are under stress, lack social and/or family support, experience significant loss, or have attention, learning, or conduct disorders are at greater risk for developing clinical depression. Depression in young people often occurs with mental disorders, substance abuse disorders, or physical illnesses, such as diabetes. They are more likely to delay or refuse prenatal care and have subsequent short-interval pregnancies (within 24 months) and poor pregnancy outcomes.
Postpartum depression is related to the influence of reproductive hormones on stress hormones, immune markers, or sleep quality, and lasts longer than “baby blues” which peak four to five days after delivery and resolve by the 10th postnatal day.
Breastfeeding is protective of maternal mood. Breastfeeding reduces the stress responses commonly found in the post-partum period. The hormones associated with lactation, oxytocin and prolactin have both antidepressant and anxiolytic (anti-anxiety) effects. (However, breastfeeding problems like nipple pain can increase the risk of depression and should be addressed promptly.)
Breastfeeding mothers may experience more restful sleep. It is well documented that new mothers experience sleep disturbances, independent of their feeding choices. This lack of sleep can lead directly to an increase in inflammation and increase in maternal stress, which can lead to depression in the early postpartum period. Several small studies showed that breastfeeding mothers actually get more sleep than their bottle/formula-feeding counterparts.
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Procedure:
During the nutrition assessment, be sensitive to questions related to depression. If the woman responds affirmatively about feelings that have lasted more than two weeks, encourage follow-up with her health care provider, other resources available in the local area, and/or reliable resources online (see below).
Participant Focused Counseling:
Awareness of a mother’s mental health status can assist the WIC nutrition professional in providing individualized breastfeeding support. Depressed mothers should be encouraged to continue breastfeeding as it can protect infants from the harmful effects of maternal depression. Additionally, if breastfeeding is going well, it may assist in a mother’s recovery from depression.
Nutrition issues that should be discussed: ● Eating a healthy diet. Research has identified likely links between nutrient deficiency and mood for folate, vitamin B-12, vitamin D, calcium, iron, selenium, zinc, and Omega-3 fatty acids ● Including fish as recommended in the Dietary Guidelines for Americans, available from:https://www.myplate.gov/life- stages/pregnancy-and-breastfeeding ● Asking her health care provider about omega-3 fatty acid supplements ● Being physically active. Exercise is anti-inflammatory and boosts mood. Routine exercise helps individuals with depression lower inflammation over time and is a positive coping strategy for stress. Exercise can help boost mood in the short term, but it is the cumulative impact of regular exercise that can stave off depression significantly. ● Getting enough sleep ● Referrals for counseling care. The following are web-based resources for State and local agencies to locate reliable services: • The Substance Abuse and Mental Health Services Administration (SAMHSA) Mental Health Treatment Locator is found at http://www.samhsa.gov/ and provides comprehensive information on mental health resources and/or facilities. This website provides informational materials about different mental health conditions. The SAMHSA's National Helpline is also available 24- hour-a-day, 365-day-a-year to provide referrals to local support networks and resources for individuals dealing with mental health issues or substance abuse problems at 1-800-662-HELP (4357). • MentalHealth.gov provides one-stop access to U.S. government mental health information and resources from the Centers for Disease Control and Prevention, FindYouthInfo.gov, MedlinePlus and National Institutes of Health, National Institute of Mental Health (NIMH) and SAMHSA. Resources are available for the general public, health and emergency preparedness professionals, policy makers, government and business leaders, school systems and local communities. • Mental Health America's website can be used to help individuals locate mental health treatment services, including affordable treatment for those without insurance, in their community. This website also includes links to other sites that provide specialized treatment referrals for specific illnesses and information about the specific illness.
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Drug Nutrient Interaction (3571) Categories: ALL Use of prescription or over-the-counter drugs or medications that have been shown to interfere with nutrient intake, absorption, distribution, metabolism, or excretion, to an extent that nutritional status is compromised. A participant identified with this risk criteria should have Nutrition Care counseling. Best Practice: Consider contacting the participant’s Specialist RD before counseling and assigning food package. Justification: The focus of this risk is on the impact that medications may have on an individual’s nutritional status, which can be physical, chemical, physiologic, and/or pathophysiologic. Over-the-counter and prescription medications may impact nutritional status directly or indirectly. Direct impacts of medications on nutritional status include changes to: • The absorption and the distribution of the nutrient • The metabolism of the nutrient • The rate at which the nutrient is excreted.
Direct impacts of medications may be severe enough to lead to nutrient deficiency and/or nutrient toxicity, which can then impact bodily systems such as bone formation, immune system function, and energy metabolism.
Indirect impacts of medications on nutritional status include: • Changes to appetite • Changes to taste and smell • A dry or sore mouth • Epigastric distress, nausea, vomiting, diarrhea, and/or constipation.
Indirect medication side-effects can impact the amount and/or variety of foods eaten and may lead to weight changes and/or the development of nutrient deficiency diseases. Some medications that are known to cause the indirect side-effects listed above include pain medications, such as oxycodone and hydrocodone, and medications to treat cancer. Research on the overall incidence and prevalence of nutrient and drug interactions remains limited. The following table provides a summary of medications that are commonly used and their associated potential impacts on nutritional status. For a comprehensive list of food and medication interactions, WIC programs should reference resources such as the Physician’s Desk Reference or the most current Food Medication Interactions guide. Additional information on medications can also be found online at: https://medlineplus.gov/druginformation.html.
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Breastfeeding and Medication Use Medication use in the postpartum period can sometimes pose challenges to breastfeeding. While many medications are safe to use while breastfeeding, some are not compatible with breastfeeding or should be used with caution. If breastfeeding women require medication, then medications should be chosen that are not contraindicated with breastfeeding, if possible. It is thus very important for the mother to discuss her breastfeeding status and goals with her health care provider to determine the best infant feeding and medication plan. Information and recommendations on the use of specific medications while breastfeeding can be found at the National Institutes of Health’s LactMed Drugs and Lactation Database (https://www.ncbi.nlm.nih.gov/books/NBK501922/ ) and in the most recent version of Hale’s Medication and Mothers’ Milk. Note that while these resources provide useful information, WIC staff need to refer women to their health care provider to discuss the safety of taking specific medications while breastfeeding. For additional guidance on breastfeeding and medication use, please refer to the Food and Nutrition Service’s WIC Breastfeeding Policy and Guidance, specifically section 1.4, “When Mothers Should Avoid Breastfeeding" (https://wicworks.fns.usda.gov/sites/default/files/media/document/WIC-Breastfeeding-Policy-and-Guidance_1.pdf ). Implications for WIC Nutrition Services For participants who are currently taking a medication with known nutrient interactions, WIC staff can: ● Refer the participant/caregiver to their health care provider or pharmacist to discuss the potential nutrient related side-effects and weight fluctuation of medications they take. ● Encourage improved intake of whole grains, legumes, dairy, lean protein, fruits, and vegetables, as appropriate. ● Inform the participant/caregiver of foods or beverages that provide nutrients that may be impacted by the medication. ● Provide education on nutrient-dense foods (when appropriate), meal frequency, portion sizes, and fluid intake when medications induce poor appetite, nausea, or vomiting. ● Provide education on fiber and fluid intake and physical activity to manage constipation related side-effects. ● Provide education on fluid intake, moist foods, and dental care when medications cause a dry mouth. ● Refer women who are either breastfeeding or planning on breastfeeding to their health care provider to determine the best infant feeding and medication plan.
Additional Resources for WIC Staff: • For information on food and medication interactions: o Physician’s Desk Reference (most recent edition) o Food Medication Interactions (most recent edition)
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o National Institute of Health’s Medline Plus Database on Drugs, Herbs and Supplements (https://medlineplus.gov/druginformation.html)
For information and recommendations on the use of medications while breastfeeding: o Food and Nutrition Service’s WIC Breastfeeding Policy and Guidance, specifically section 1.4 “When Mothers Should Avoid Breastfeeding" (https://wicworks.fns.usda.gov/sites/default/files/media/document/WIC-Breastfeeding-Policy-and-Guidance_1.pdf ) o National Institutes of Health’s LactMed Drugs and Lactation Database (https://www.ncbi.nlm.nih.gov/books/NBK501922/ ) o Hale’s Medication and Mothers’ Milk (most recent edition) Medication Medication Purpose Impact on Nutritional Status Amiloride (Midamor) Diuretic Loss of appetite, nausea, diarrhea, vomiting. May reduce magnesium excretion Calcium Carbonate (Tums) Antacid Vomiting, constipation, loss of appetite; decrease absorption of iron, zinc, magnesium, fluoride Chlorthalidone (Hygroton) Diuretic Upset stomach, vomiting, diarrhea, loss of appetite; increased zinc excretion Ciprofloxacin Antibiotic Nausea, vomiting, stomach pain, diarrhea; decreased zinc absorption Furosemide (Lasix) Diuretic Constipation, diarrhea; increased magnesium excretion w/chronic use Lansoprazole (Prevacid) & Omeprazole (Prilosec) Proton pump inhibitors Constipation, nausea, diarrhea; reduced iron absorption, poor iron repletion w/supplements Levothyroxine (Synthroid, Levothoid, Levoxly) Thyroid hormone Diarrhea, vomiting; decreased appetite and weight loss Metformin Antihyperglycemic Diarrhea, indigestion, constipation; decreased appetite; decreased absorption of folate and vitamin B12 Methadone Analgesic (Opioid) Weight gain; dry mouth, nausea, vomiting, constipation Ondansetron (Zofran) Antiemetic, antinauseant Constipation; rarely, decreased potassium levels Phenobarbital Antiepileptic Nausea, vomiting; decreased vitamin D & K; decreased calcium absorption; decreased folate levels Prednisone Corticosteroid Calcium depletion/osteoporosis; Calcium & vitamin D supplement recommended with long- term use. Rantidine (Zantac) Antiulcer, AntiGERD, Antisecretory Constipation, diarrhea, nausea, vomiting; decreased iron and vitamin B12 absorption Sertraline (Zoloft) Antidepressant Nausea, diarrhea, constipation, vomiting; anorexia and weight loss Sulfasalazine Ulcerative Colitis Diarrhea, appetite loss, vomiting; decreased folate absorption
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Eating Disorders (3580) Categories: PG, BE/BP, WPP Defined as: severe disturbances in a person’s eating behaviors and related thoughts and emotions. Eating disorders include but are not limited to: Anorexia Nervosa (AN), Bulimia Nervosa (BN), and Binge Eating Disorder (BED). The presence of an eating disorder diagnosed, documented, or reported by a physician or someone working under a physician’s orders, or as self-reported by applicant/participant/caregiver.
A participant identified with an eating disorder should have Nutrition Care counseling. Consider contacting the participant’s Specialist RD before assigning food package. Best Practice: Provide Nutrition Care follow-up in 3-6 months. Justification: Eating disorders are caused by a complex interaction of genetic, biological, behavioral, psychological, and social factors. They are extremely prevalent in the United States and associated with the highest morbidity and mortality of any mental illness. Comorbidities that commonly occur with eating disorders include anxiety, bipolar disorder, depressive disorders, and substance use disorders. If left untreated, eating disorders can be serious and even fatal. Eating disorders are associated with an increased risk of premature death, including from electrolyte disturbances, dehydration, suicide, and alcoholism, among other causes. Total annual mortality attributable to eating disorders amounts to 10,200 deaths per year, equating to 1 death every 52 minutes. The three most common eating disorders are: • Anorexia Nervosa (AN) (3582) – involves a severe restriction of calories; there may be a fear of weight gain and strict “rules” about eating. AN is a syndrome of self-starvation involving significant weight loss of 15 percent or more of ideal body weight. • Bulimia Nervosa (BN) (3581)– involves recurrent episodes of binge eating followed by compensatory behaviors collectively referred to as purging and can include exercise as such a behavior. This could include vomiting or using laxatives or exercising excessively. Patients with BN are, by definition, at normal weight or above. • Binge-Eating Disorder (BED) (3583)– involves recurrent episodes of binge eating which are characterized by eating an amount of food that is larger than what most people would eat in a similar period of time under similar circumstances and a sense of lack of control over-eating during the episode. Unlike BN, periods of binge-eating are not followed by purging or
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excessive exercise. As a result, people with binge-eating disorder often are overweight or obese. In the U.S., BED is the most common type of eating disorder. Other less common types of eating disorders include Avoidant/Restrictive Food Intake Disorder (ARFID) and Rumination Disorder. Eating disorders are typically associated with thin, white, affluent females. However, there is very little research among low- income communities, so there is limited ability to assess this pathology among other groups.
Complications of Eating Disorders during Pregnancy and Postpartum Research suggests that about 7% of pregnant women are affected by an eating disorder. Eating disorders have been linked to poor health outcomes for pregnant and postpartum women including depressive symptoms during pregnancy*, postnatal depression*, and poor infant attachment or maternal bonding. Pregnant women with eating disorders may have specific maternal macro- and micronutrient deficiencies. When energy and nutrient stores are low and not sufficiently restored through healthy eating, as in AN, the mother can become severely malnourished which can lead to depression, exhaustion, and many other serious health complications. Women with BN who continue to purge during pregnancy are at increased risk of dehydration, chemical imbalances, or even cardiac irregularities. Some women experience an exacerbation of eating disorder symptoms during pregnancy including body image disturbances and abnormal stress from normal pregnancy weight gain whereas other women with eating disorders may experience relief from their symptoms during pregnancy. However, even when an eating disorder improves during pregnancy, eating disorder symptoms frequently relapse to their highest level almost immediately after delivery.
For women with eating disorders, pregnancies are often unplanned and eating disorder pathology is associated with delayed development, prematurity, hypotrophy, stillbirth, difficult delivery, and postnatal depression. The following table summarizes the health outcomes for both the woman and infant that may result from an eating disorder.
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Possible Health Outcomes for Women and Infants by Eating Disorder
Anorexia Nervosa Bulimia Nervosa Binge-Eating Disorder* Health Outcomes for Woman • Higher risk of cesarean delivery • Hyperemesis • Higher risk of anemia • Antepartum hemorrhage† • Hypertension • Stillbirth • Miscarriage • Malnutrition • Electrolyte imbalance • Fluid imbalance • Bone loss • Changes in brain function Higher risk of cesarean delivery • Hyperemesis • Stillbirth • Miscarriage • Malnutrition • Electrolyte imbalance • Fluid imbalance • Postpartum depression • Wearing down of tooth enamel • Heart problems Higher risk of cesarean delivery • Gestational hypertension • Gestational diabetes • Bone loss • Heart attack • Stroke • Arthritis • High cholesterol • Miscarriage • Delivery complications • Postpartum depression Health Outcomes for Infant • Underweight • Low birthweight • Small-for-gestational- age • Slow fetal growth • Intrauterine growth restriction • Preterm birth • Microcephaly • Perinatal death • Dehydration • Chemical imbalance • Cardiac irregularities • Microcephaly • Preterm birth • Low birthweight • Large-for-gestational-age *Added as a diagnosis to the DSM-5 in 2013, there is limited research on the health outcomes of BED for both the woman and infant. † Bleeding from the genital tract in the second half of pregnancy (34)
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Complications of Eating Disorders While Breastfeeding Research is inconclusive as to whether eating disorders affect breastfeeding rates. Some research shows that women with a history of eating disorders may be slightly less likely to initiate breastfeeding, whereas other research shows no difference in initiation and cessation of breastfeeding between mothers with and without eating disorders. Although there is limited research on the impact of eating disorders on breastfeeding rates, returning to eating disorder behaviors in the postpartum period may result in a shorter duration of breastfeeding and may impact the interaction a mother has with her infant as well as her relationship with her partner.
Diagnosis and Treatment The American Psychiatric Association’s (APA) Diagnostic and Statistical Manual of Mental Disorders (DSM-5) outlines the diagnostic criteria that must be met to diagnose an eating disorder. A person with an eating disorder may display one symptom or many, and a person’s appearance may not always display the amount of physical or emotional danger they are experiencing. Someone that appears to be a “healthy weight” can have an eating disorder and need treatment. Although there are formal guidelines that professionals use to diagnose eating disorders, as specified in the DSM-5, unhealthy eating behaviors exist on a continuum and the severity of individual criteria are considered in making a diagnosis. There is no standardized screening for eating disorders during pregnancy and it is uncommon for a medical practitioner to screen pregnant patients for disordered eating symptoms. Women are often reluctant to inform medical staff of their struggle with eating disorders, likely the result of anxiety and guilt about harming the fetus. Lack of screening and diagnosis has the potential to increase adverse health outcomes for women who do not receive treatment or assistance to address the eating behavior symptoms and/or pathology. Treatment of eating disorders depends on the disorder and symptoms displayed, but typically involves psychotherapy. Depending on the severity of eating disorder symptoms, admission to a specialized residential or hospital-based treatment program can be lifesaving. Treatment plans are tailored to the individual’s needs, should involve a multidisciplinary team such as a therapist, dietitian, and physician, and may include one or more of the following: • Individual, group, and/or family psychotherapy • Medical care and monitoring • Nutritional counseling • Medications Additionally, obtaining adequate health insurance coverage for inpatient treatment for eating disorders remains a challenge due to the apparent gap between research on variables associated with outcomes and the formulas used for reimbursement.
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Implications for WIC Nutrition Services The role of WIC is not to diagnose or treat an eating disorder but to reinforce and support the medical nutrition therapy that the WIC participant is receiving. Discussing eating disorders, body weight, weight loss, or weight gain can trigger behaviors associated with eating disorders. Therefore, it is important for WIC staff to be sensitive when discussing eating disorders. For individuals affected by an eating disorder, staff can: • If available, refer the participant to a health care provider (HCP) with expertise in eating disorders. The participant can work with the provider to create a plan for healthy eating and weight gain. • Reinforce nutrition counseling/advice that is provided by the eating disorder treatment team/plan. • Encourage the participant to be honest with their HCP and WIC staff regarding past or present struggles with an eating disorder or disordered eating. • Encourage the participant to seek or refer the participant to individual counseling and/or support groups during and after pregnancy to help them cope with their concerns and fears regarding food, weight gain, body image, and the new role of parenting. • Encourage the participant to attend other classes on pregnancy, childbirth, child development, and parenting skills. • Educate participants that it is important for their prenatal HCP to weigh them as this information is essential to tracking the health of the baby . • Encourage the participant to discuss with their HCP about blind weighing: standing on the scale backwards, and not sharing the number with them. • When possible, the CPA should coordinate with the participant’s HCP to obtain referral data such as height, weight gain, etc. • Encourage the participant to talk to their HCP before attending a prenatal exercise class to make sure it fits with their recovery plan. • Modify conversation with the participant to avoid topics that are likely to provoke eating disordered behaviors (e.g., topics related to body weight, body shape, and calories). Participant Centered Counseling When a participant reveals an eating disorder, it is appropriate to affirm them for being aware of the eating disorder, sharing
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the information with the WIC certifier, and trusting the certifier with the information. During the Nutrition Care counseling, the CPA can: • Invite the participant to share the recommendations of her HCP. • Ask permission to contact the HCP, so that the CPA can support the HCPs recommendation, and, where possible, help create a food package that supports those recommendations. • Engage the participant in sharing the steps already taken and progress made and plans for next steps. • The CPA can ask permission to offer ideas for incorporating foods that interest the participant. • The CPA can offer to discuss any issues the participant is having with foods in the WIC food package and offer options for the participant to consider.
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Elevated Blood Lead (2111) Categories: All Defined as: Children: Blood lead level (BLL) of ≥ 3.5 μg/deciliter within the past 12 months* *Current Centers for Disease Control and Prevention reference value. Women and Infants: Blood lead level (BLL) of ≥ 5 μg/deciliter within the past 12 months* *Current Centers for Disease Control and Prevention reference value. A child participant who has a venous blood lead level of ≥ 3.5 ug/dl or higher should have Nutrition Care counseling. A woman or infant participant who has a venous blood lead level of ≥ 5 ug/dl or higher should have Nutrition Care counseling. Best Practice: see participant immediately; if not possible, within five days. Provide Nutrition Care follow up in one month. Each who answers No or Don’t Know to the question, Have you had a Blood Lead test? should be offered the Lead Screening Tool and directed to discuss any positive responses with their health care provider. Justification: The toxic effects of lead have been observed in every organ system and there is no known safe level of exposure. Even low levels of lead exposure can have harmful and irreversible neurological, renal, cardiovascular, hematological, immunological, reproductive, and developmental effects. Evidence also suggests that lead exposure can have detrimental respiratory, hepatic, endocrine, gastrointestinal, musculoskeletal, and ocular effects, and increase risk of all cancers. Lead exposure during pregnancy or postpartum can affect the mother, the developing fetus, and breastfeeding infant during critical stages of development. Lead readily crosses the placenta, and lead exposure during pregnancy is associated with increased risk of miscarriage, preterm birth, and decreased birth size (weight, length, and head circumference); fetal brain, kidney, and nervous system damage; and lifelong learning and behavior problems. Lead can also transfer from maternal blood to breastmilk, and ultimately to the breastfeeding infant, although the amount of blood lead transfer appears to be small with little impact on the infant. Lead exposure is most common in young children because they have greater contact with lead sources and higher
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gastrointestinal absorption. Children’s developing nervous systems are more vulnerable to lead exposure. Elevated BLL in children has been associated with adverse neurological and behavioral outcomes including learning and memory, attention, hyperactivity, impulsivity, irritability, delinquency, and altered visual-motor integration, dexterity, postural sway, and changes in hearing and vision.
Prevalence of Lead Exposure Over the four decades from 1976 to 2016, federal regulations on use of lead in gasoline, plumbing and other consumer products helped reduce population BLLs significantly among children ages 1 to 5 years from 15.2 to 0.83 ng/dL, and among women of childbearing age (15 to 49 years) from 10.37 to 0.61ng/dL in the U.S.
Despite this progress, sociodemographic disparities have persisted. Low-income and certain racial/ethnic minority populations continue to be disproportionately affected by lead exposure because these groups more commonly live in communities and housing with greater lead contamination.
Disparities Among Women Lead exposure is more prevalent among certain subpopulations, including women with low-income, of older age, born outside the U.S., of “other” race/ethnicity (i.e., other than black, white, Hispanic, or Mexican American), previous pregnancies, and a higher number of live births. In particular, recent immigrants, migrants, and refugee women are at increased risk of lead exposure since they have commonly lived in areas where ambient lead exposure is relatively high. These groups may also be more likely to consume products contaminated with lead such as traditional remedies, herbal supplements, spices, candies, cosmetics, and jewelries or amulets.
Disparities Among Children Between 2011 to 2016, an estimated 262,235 children ages 1 to 5 years had BLLs >5 µg/dL (note: the studies summarized here were conducted prior to October 2021, when the BLRV was >5 μg/dL). Subpopulations with greater prevalence of lead exposure include children 1 to 2 years old, non-Hispanic Black race/ethnicity, low- income (including children participating in WIC), and children born in Mexico, living in older housing, and living in the Northeast or Midwest regions of the U.S. compared to West and South regions.
Between 1999 and 2016, population mean BLL was greatest for non-Hispanic Black children at all ages under 5 years compared to other racial/ethnic groups (non-Hispanic White, Hispanic, and Other) as was the proportion of non-Hispanic Black children ages 1 to 5 with BLL ≥5 μg/dL. Further, greater proportions of non-Hispanic Black children had higher BLLs,
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with Black children accounting for all children with BLL ≥40 μg/dL. Lead exposure is also more common among refugee children in the U.S., particularly among children from certain countries of origin and country of last residence (e.g., India, Afghanistan, Burma, and Nepal). Children, as well as adults, may also be at risk for elevated BLL after arrival due to continued use of lead- contaminated spices, candies, traditional cosmetics, and cookware.
Sources of Lead Exposure The most common sources of lead exposure in the U.S. are lead-based paint chips and dust, lead-contaminated soil, and lead in drinking water, usually from living in public or private housing, or attending schools with lead plumbing built before 1978, before lead paint was banned, or with lead pipes or plumbing. Living near a highway, airport, powerplant, smelter, or hazardous waste site may also cause lead exposure through contaminated soil or air.
Other sources of lead exposure: ● Working in manufacturing, construction, services, and mining that involve working with lead-based products. ● Hobbies or activities that involve working with lead-based products such as casting, stained glass, pottery, painting, glassblowing, and screen printing. ● Smoking cigarettes or e-cigarettes, chewing tobacco, and exposure to second-hand smoke. ● A variety of consumer products such as storage batteries, solders, tire weights, pottery glazes, leaded crystal glassware, cosmetics, hair dyes, jewelry, antiques, gunshot and ammunition, relic fishing sinkers, and imported children’s toys. ● Imported foods, candies, and spices, including: o Candy with ingredients such as chili powder and tamarind (lead can get into the candy when drying, storing, and grinding the ingredients are done improperly). Ink from plastic or paper candy wrappers may also contain lead that leaches or seeps into the imported candy. o Certain commonly used spices, particularly those purchased abroad in Georgia, Bangladesh, Pakistan, Nepal, and Morocco. ● Cultural and traditional medicines, including: o Ba-baw-san: a Chinese herbal remedy used to treat colic pain or to pacify young children.
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o Daw Tway: a digestive aid used in Thailand and Myanmar (Burma). ● Greta and Azarcon (also known as alarcon, coral, luiga, maria luisa, or rueda): Hispanic traditional medicines used for an upset stomach, constipation, diarrhea, and vomiting. They are also used on teething babies. ● For additional examples, refer to the CDC’s table of Examples of regional or culture-specific exposures associated with elevated blood lead levels in children
Among pregnant and lactating women, the most common sources of lead exposure include: • Working in certain occupations. • Practicing pica (ingesting non-nutritive substances such as soil or paint chips). • Using herbal or traditional remedies or imported cosmetics. • Using traditional lead-glazed ceramic pottery for cooking and storing food. • Living in an older home during a renovation. • History of lead exposure since bone lead stores persist for decades and are mobilized into the blood during periods of increased bone turnover including pregnancy and lactation.
Key Recommendations for Initiation of Breastfeeding: • Mothers with BLLs < 40 μg/dL should breastfeed. • Mothers with confirmed BLLs ≥40 μg/dL should begin breastfeeding when their blood lead levels drop below 40 μg/dL. Until then, they should pump and discard their breastmilk.
Key Recommendations for Continuation of Breastfeeding (2): • Breastfeeding should continue for all infants with BLLs below 5 μg/dL. • Infants born to mothers with BLL ≥ 5 μg/dL and <40 μg/dL can continue to breastfeed unless there are indications that the breastmilk is contributing to elevating BLLs.
Lead Screening and Testing Lead exposure prevention and reduction are primary prevention strategies for preventing long-term damage from even low-level lead exposure. CDC recommends that public health and clinical professionals focus screening efforts on neighborhoods and children at high risk based on age of housing and sociodemographic risk factors and work together to develop screening plans
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responsive to local conditions using local data. CDC supports these efforts through cooperative agreements with state and local health departments that fund lead exposure prevention activities including blood lead testing. Where state or local screening plans do not exist, CDC recommends universal BLL testing.
Pregnant women identified with blood lead levels ≥5 μg/dL should be tested at the time of birth to establish a baseline to guide postnatal care for the mother and infant. Lactating women with BLL ≥5 μg/dL should be referred for follow-up testing at an interval according to the BLL.
All Medicaid-enrolled children are required to be tested at ages 12 and 24 months, or at age 24–72 months if they have not previously been screened.
For infants, the American Academy of Pediatrics recommends a risk assessment at 6 and 9 months, and if positive, appropriate follow up action. Risk assessment questions appropriate to local lead hazards should be developed by local health care professionals in collaboration with state, county, or local health authorities.
CDC’s specific screening guidelines for newly arrived refugees recommend that all refugee infants and children <16 years old and pregnant and breastfeeding women be screened for lead exposure with a blood test. Refugee adolescents > 16 years of age should be screened if there is a high index of suspicion, or clinical signs/symptoms of lead exposure. Follow up screening should occur 3 to 6 months later for all children under 6 years old, children and adolescents 7 to 16 years of age who had BLLs ≥3.5 μg/dL or who has a risk factor, and pregnant or lactating adolescents (<18 years of age) who had BLLs at or ≥3.5 μg/dL at initial screening. In addition, all newly arrived pregnant or breastfeeding women should be prescribed a prenatal or multivitamin with adequate iron and calcium.
Nutrition and Lead Exposure Adequate consumption of both calcium and iron, which compete with lead for intestinal absorption, have been found to decrease lead absorption. During pregnancy, adequate calcium intake may reduce maternal bone resorption and thereby reduce the mobilization of lead stored in the bone into the blood. Iron deficiency can be an indicator of lead poisoning as they often co-occur (see risk #201 for more information about iron deficiency anemia). Participants with elevated BLL should be provided with nutritional advice emphasizing adequate calcium and iron intake and pregnant participants should be encouraged to take a prenatal vitamin as prescribed by their healthcare provider.
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Procedure: When a participant has been diagnosed with lead poisoning: ● Evaluate iron status, as iron deficiency anemia and elevated blood lead frequently occur together. ● Evaluate calcium intake: Inadequate dietary calcium intake generally affects lead absorption. Results from some studies indicate that dietary calcium (when consumed at Adequate Intake levels) competitively inhibits lead absorption. ● Evaluate vitamin C intake: The antioxidant, vitamin C, has been shown to have natural chelating properties, enhancing the urinary elimination of lead from the body. ● Review lifestyle/dietary habits that explain or contribute to lead exposure, including: o Eating dirt, clay, or other non-foods (pica) o Review eating habits for protective nutrients: regular mealtimes, foods rich in iron, calcium, and vitamin C
Nutrition Education: ● Adequate intake of calories and nutrients such as calcium and iron help protect against lead uptake. ● Certain housekeeping practices can minimize the risk of exposure to lead.
Participant Focused Counseling: ● Offer lead brochure to any participant who answers No or Don’t Know to the lead test question, Have you had a blood lead test? ● Offer to discuss using WIC foods high in calcium, iron, and vitamin C to protect against lead absorption, especially those in their WIC food packages ● Suggest a woman, infant, or child who eats dirt, clay, or other non-foods discuss this habit with physician. ● Recommend all pregnant and breastfeeding women and caregivers of children review the Lead Screening Tool, and discuss any items answered Yes or Don’t Know with her health care provider.
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Failure to Thrive (1341) Categories: IBE, IBP, IFF, C-1, C2-4 Defined as: Diagnosis of Failure to Thrive (FTT) by a health care professional as self reported by applicant/participant/caregiver; or as reported or documented by a physician or someone working under physician’s orders. An infant or child identified with FTT should have Nutrition Care counseling. Best Practice: see participant immediately; if not possible, within 5 days, with a Nutrition Care follow-up in 1-3 months
Justification:
Failure to Thrive (FTT) is a serious growth problem with an often complex etiology. It may be a mild form of protein-energy malnutrition (PEM) that is manifested by a reduction in the rate of growth. Regardless of the etiology of FTT, there is inadequate nutrition to support weight gain. Education, referrals, and service coordination can aid the mother/caregiver in developing skills, knowledge, and or assistance to care for an infant or child with Failure to Thrive.
The following table includes factors that can contribute to undernutrition and increase the risk for FTT in infants and children:
Medical/Nutritional/Developmental Behavioral/Feeding Practices Environmental/Psychosocial General conditions: • Prematurity, low birth weight, and small for gestational age • Exposure to substances in utero • Any chronic medical condition • Infrequent feeding or not appropriately responding to hunger cues
• Poor caregiver-infant/child interactions, especially when feeding
• Inappropriate feeding based on infant/child’s stage of development
• Improper breastfeeding positioning or technique
• Poverty, food insecurity, and homelessness
• Caregiver’s lack of knowledge about appropriate nutrition and feeding
• Caregiver with limited ability to make appropriate feeding decisions/prepare food, including those with a mental health disorder, intellectual disability, or substance use disorder • Family stressors such as unemployment, separation, or incarceration Inadequate intake, which can be caused by: • Neurological disorders • Developmental delays, including autism spectrum disorders • Dental problems including cleft lip, cleft palate, and dental caries • Enlarged tonsils or adenoids
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• Feeding problems including insufficient or ineffective breastmilk transfer, weak suck, swallowing problems, and poor appetite • Gastrointestinal problems, including gastroesophageal reflux, frequent vomiting, and constipation • Chronic or frequent infections (These can lead to reduced intake, which can further compromise the immune system, thus contributing to additional infections and FTT.) • Lead poisoning (This can lead to anorexia, constipation, and abdominal pain. Reduced intake can then lead to calcium and iron deficiencies, further exacerbating the lead poisoning and FTT.)
• Incorrect preparation of infant formula
• Excessive fluids other than breastmilk/formula for infants
• Once foods are started, not providing appropriate support (such as a high chair) while eating
• For children, inconsistent timing of feeding or allowing to graze on food/beverages throughout day
• Restrictive diet, including vegan, low-fat, or food allergy-related
• Feeding in a chaotic household with multiple caregivers
• Neglect or abuse
• Inadequate access to appropriate foods, including culturally preferred foods
Inadequate absorption, which can be caused by: • Food allergies and lactose intolerance • Celiac disease • Gastrointestinal problems, including chronic diarrhea or vomiting and malformations • Protein-losing enteropathy • Pancreatic conditions, including cystic fibrosis • Inborn errors of metabolism
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Failure to thrive in infants/children, especially when severe or prolonged, can have several harmful effects, including the following: ● Dehydration and nutrient deficiencies ● Compromised immune system and increased risk of infections ● Increased susceptibility to lead poisoning (when calcium and iron deficiencies are present) Long-term impaired cognitive development, including learning difficulties ● Long-term problems with socioemotional development ● Long-term lower than average weight and/or height Treatment The goal of FTT treatment is to achieve optimal growth while also addressing whatever factors may be contributing to the FTT. Catch-up growth (growth at a faster rate than normal for age) is usually necessary; according to the American Academy of Pediatrics, a typical catch-up rate is 2-3 times the average weight gain for age. As treatment progresses, the rate of catch-up growth is continually adjusted as needed until growth is deemed appropriate.
Thus, growth must be measured frequently and assessed over time. It is also important to watch for relapse, as a history of FTT is associated with reoccurrence of FTT in the future.
During treatment, close follow-up by the health care provider and other health professionals is crucial. A multidisciplinary approach is often used, including collaboration among the family, pediatrician, dietitian, developmental therapist, and others.
Nutrition therapy is a core component of treatment, starting with nutrition assessment. A comprehensive assessment should take the following into account: feeding history, current intake, breastfeeding/formula feeding, the caregiver-infant/child feeding relationship, feeding timing/environment, and nutrition knowledge/beliefs. Nutrition and breastfeeding counseling are individualized to the infant/child and typically focus on increasing consumption of calories, protein, and micronutrients. The health care provider may also suggest providing a multivitamin that includes the Recommended Dietary Allowance for all vitamins, iron, and zinc during the period of rapid growth, as well as additional iron or vitamin D if there are deficiencies.
If behavioral interventions are not effective, treatment providers may recommend nutritional/caloric supplements be given for a limited time to achieve catch-up growth. These include supplemental formula for breastfed infants, high calorie/concentrated formulas for infants, and high calorie beverage supplements for children. If treatment is not effective, hospitalization may be needed, though this is rare. This may occur if the infant/child has a severe safety or health risk, including having a serious infection, medical condition, malnourishment, or dehydration.
Implications for WIC Nutrition Services WIC staff can provide the following nutrition services to infants and children with failure to thrive: • Learn about and reinforce the health care team’s plan of care for treating the participant’s FTT. Encourage caregivers to keep all health care appointments.
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• Offer breastfeeding support to breastfeeding dyads. Refer to the WIC Designated Breastfeeding Expert, if available, or other professional breastfeeding support when needed. • Offer participant-centered nutrition counseling based on a thorough assessment and on caregiver’s concerns and interests. Suggestions to caregivers may include the following, based on the situation: ● Increasing children’s intake of calorically-dense food ● Correctly preparing infant formula ● Reducing volume of fluids consumed, if excessive, to appropriate amounts (other than breastmilk or formula for infants) ● Allowing children to choose how much and which foods to eat (from what is offered) ● Feeding children at consistent times and not allowing child to graze on foods and beverages throughout the day ● Feeding in a supportive setting (such as a table or highchair) and in a distraction-free environment
• Provide individualized food packages, tailored to meet the increased nutritional needs of the infant/child. • Reinforce the importance of following recommended vaccination schedules, as FTT is sometimes associated with a compromised immune system. • Offer individualized referrals based on the household’s needs and interests, including referrals to financial assistance, food assistance, cooking classes, housing, transportation, childcare, adult education/career services, and substance use services. Consider referrals that promote a nurturing, responsive caregiver-infant/child relationship, including those to local home visiting programs, parenting programs, and early intervention services.
Procedure: Determine if the infant or child has a diagnosis of Failure to Thrive. Review collected information about feeding practices, medical conditions, and caregiver lifestyles that could lead to a poor rate of growth.
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Fetal Alcohol Spectrum Disorders (FASDs)
(3821) Categories: ALL Defined as: Presence of condition diagnosed by a physician or someone working under a physician’s orders, or as self-reported by applicant/participant/caregiver. Fetal alcohol spectrum disorders (FASDs) are a group of conditions that can occur in a person whose mother consumed alcohol during pregnancy. FASDs is an overarching phrase that encompasses a range of possible diagnoses, including fetal alcohol syndrome (FAS), partial fetal alcohol syndrome (pFAS), alcohol-related birth defects (ARBD), alcohol-related neurodevelopmental disorder (ARND), and neurobehavioral disorder associated with prenatal alcohol exposure (ND-PAE)
A participant identified with FASDs should have Nutrition Care counseling. Best Practice: see participant immediately; if not possible, within 5 days. Provide Nutrition Care follow-up in 3-6 months.
Justification: FASD is the leading preventable cause of birth defects and intellectual and neurodevelopmental disabilities. FASD is an umbrella term describing the range of effects that can occur in an individual whose mother consumed alcohol during pregnancy. These effects include physical, mental, behavioral, and/or learning disabilities with possible lifelong implications. Often, a person with FASD has a mix of these conditions. These conditions can affect each person in different ways and can range from mild to severe. A person with FASD might have any or a combination of the following conditions:
● Facial abnormalities, such as a smooth ridge between the nose and upper lip (this ridge is called the philtrum). ● Small head size, short stature, low body weight. ● Sleep and sucking problems as an infant. ● Hyperactive behavior, difficulty with attention, poor memory, difficulty in school (especially with math), learning disabilities, poor reasoning and judgment skills. ● Poor coordination, speech and language delays, intellectual disability or low IQ. ● Problems with the heart, kidneys, bones, vision, or hearing.
The severity of alcohol’s effects on a fetus primarily depends on the following: Quantity – the amount of alcohol consumed by a pregnant woman per occasion. Frequency – the rate at which alcohol is consumed or is repeatedly consumed by the pregnant woman. Timing – the specific gestational age of the fetus when alcohol is consumed by the pregnant woman. Fetal Alcohol Spectrum Disorders Diagnoses Different terms are used to describe FASDs, depending on the type of symptoms.
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Fetal Alcohol Syndrome (FAS) was the first form of FASD discovered. It represents the most involved end of the FASD spectrum. A diagnosis of FAS requires evidence of prenatal alcohol exposure; evidence of central nervous system (CNS) abnormalities (structural or functional); a specific pattern of the following three facial abnormalities: narrow eye openings, a smooth area between the lip and the nose (vs. the normal ridge), and a thin upper lip; and growth deficits either prenatally, after birth, or both.
A child with FAS may have problems with learning, memory, attention span, communication, vision, and/or hearing. Also, people with FAS often have a hard time in school and trouble getting along with others. FAS is the only part of the spectrum with guidelines for diagnosis. Diagnosing FAS can be challenging because other medical disorders have similar symptoms, and there are no standard medical tests for diagnosis. Alcohol-Related Neurodevelopmental Disorder (ARND) requires evidence of both prenatal alcohol exposure and CNS abnormalities, which may be structural or functional (a complex pattern of cognitive or behavioral problems not consistent with developmental level that can only be explained by prenatal alcohol exposure). Other symptoms of FAS may or may not be present. Alcohol-Related Birth Defects (ARBD) include problems with the heart, kidneys, bones, or hearing. People with ARBDs might have a combination of these. ARBD is rarely seen alone but rather as a secondary disorder accompanying other FASD conditions (e.g., FAS and ARBD). Neurobehavioral Disorder Associated with Prenatal Alcohol Exposure (ND-PAE) requires evidence of both prenatal alcohol exposure and CNS involvement (cognition, self-regulation, and adaptive functioning impairment). A child or youth with ND-PAE will have problems with 1) thinking and memory, where the child may have trouble planning or may forget material he or she has already learned; 2) behavior problems, (severe tantrums, mood issues, and difficulty shifting attention from one task to another), and 3) trouble with day-to-day living, (bathing, dressing for the weather, playing with other children). In addition, the mother must have consumed more than 13 alcoholic drinks per month of pregnancy or more than 2 alcoholic drinks in one sitting. Prenatal Alcohol Exposure (PAE) may be associated with altered acquisition and distribution of body mass with increasing age. A study by Werts and colleagues suggested that children with PAE may be at risk for nutritional deficiencies, inappropriate food preferences, disordered eating patterns, medication use, and the stressful dynamics surrounding food preparation and mealtime. PAE may be associated with female obesity, constant snacking, lack of satiety, constipation, and low vitamin D status.
Growth and Development of Children with FASD The estimated prevalence of FASD in populations of first-grade schoolchildren (~6.5-7.8 years old) is as high as 20-50 per 1,000 in the United States and some Western European countries. In a study conducted by Spohr and others, it was found that although the characteristic craniofacial malformations of FAS/FAE diminished over time, microcephaly, a poorly developed philtrum, a thin upper lip, and, to a lesser degree, short stature and
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underweight (in boys) persisted. In females, adult body weight increased. Although some catch-up growth occurred, a large proportion of the subjects had growth deficiency. Retrospective research demonstrated that children may be more affected by prenatal alcohol exposure based on the following variables regarding the mother:
• Poor pre-pregnancy or prenatal nutrition • Multiple pregnancies and births • Lower-than-average pre-pregnancy or prenatal weight, height, and body mass index (BMI) • Maternal smoking • Maternal age (effect on child increases with mother’s age) • Has family members or peers who drink heavily
One study indicated that, anecdotally, children with FASD are often “picky eaters”, some have autistic-like taste and texture sensitivities, and many have behavioral challenges such as rigidity and oppositionality. Children with FASD had lower intakes of saturated fats, vitamin D, and calcium. They may not meet the recommended intakes for several nutrients and have a dietary pattern that could benefit from improving intakes of dairy products, green leafy vegetables, vegetable oils, nuts, eggs, and fish. Most (>50%) did not meet the Adequate Intake for fiber, n-3 fatty acids, vitamin K, or choline, or the Recommended Dietary Allowance for vitamin D, vitamin E, or calcium.
Another study indicated that children with FASD were more likely to have a past diagnosis of underweight. Mean BMI was significantly reduced for males but not females. Abnormal eating patterns are common in children with FASD and may contribute to their delayed growth and nutritional inadequacies. Children with FASD were significantly more likely to experience delayed acquisition of age-appropriate eating skills, compared with controls. The median age for solid foods introduction was significantly older for children with FASD as was their age at self-feeding.
Breastfeeding may prevent or improve neurodevelopmental disorders for children with FASDs and has been shown to improve IQ. Infants with facial abnormalities may have breastfeeding challenges such as difficulty with latch, sucking, or swallowing; and individualized breastfeeding support will likely be needed. (See Alcohol or Substance Use for more information regarding breastfeeding and alcohol use.)
There is no cure for FASDs, but research shows that early intervention treatment services can improve a child’s development. There are many types of treatment options, including medication to help with some symptoms, behavior and education therapy, parent training, and other alternative approaches. Certain protective factors can help reduce the effects of FASD and help people with these
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conditions reach their full potential. Protective factors include diagnosis before 6 years of age; loving, nurturing, and stable home environment during the school years; absence of violence; and involvement in special education and social services. Adults with FASD FASDs last a lifetime. Research indicates that adults with FASDs have increased behavioral problems; are perhaps less efficient and more distractible; have more difficulty with paying attention, learning, memory, planning, and analyzing social situations; and feel less confident that they have sufficient resources to cope with their environment. Adults with FASDs have a high rate of psychiatric and personality disorders, problems with drugs and alcohol, and difficulties with the law. They are also less likely to obtain a degree, have stable employment, and live independently. Young adults with PAE have increased risks for mental health problems and secondary disabilities, which impacts their ability to live independently. Implications for WIC Nutrition Services When speaking with a biological mother of a child with an FASD, the American Academy of Pediatrics recommends the following: • Build rapport with the mother and allow her to express her emotions and concerns related to her child’s health and the demands of parenting a child with an FASD. • Reaffirm the parent as a key part of the child’s care team. • Keep all lines of communication and advocacy open as the child’s care is coordinated through the medical home.
WIC staff can help parents/caregivers of infants and children with FASD choose steps to improve health by: • Offering regular monitoring to address underweight/overweight, delayed growth, and nutritional inadequacies. • Tailoring food packages to meet the needs and preferences of participants. • Encouraging food choices to improve intake of dairy products, green leafy vegetables, vegetable oils, nuts, eggs and fish. • Guiding participants in choosing healthy snacks to achieve satiety. • Helping participants understand and improve age-appropriate feeding skills and behavioral and developmental issues associated with feeding. • Encouraging physical activity to improve glucose tolerance, muscle and nerve development, and motor coordination. • Referring to their health care provider to discuss nutritional supplements and any growth and development concerns. • Providing referrals to early intervention services, infant/child feeding skills, home visiting programs, and parenting programs. • Referring to their health care provider and WIC breastfeeding specialist for breastfeeding support. These infants may need frequent growth monitoring and re-evaluation of their feeding capacity, so feeding plans will need to be adjusted accordingly.
WIC staff can assist adult participants with FASD as follows (also see Woman or Infant/Child of Primary Caregiver with Limited Ability to Make Appropriate Feeding Decisions and/or Prepare Food):
• Provide individualized nutrition education appropriate for the learning level of the participant/caregiver. Be sensitive to the unique learning needs and style of the participant/caregiver, which may mean using food models, posters, and handouts.
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• Provide referrals to promote parenting and infant/child feeding skills, including referrals to local home visiting programs, parenting programs, and early intervention services. • Encourage participants/caregivers to follow the health care provider’s plan of care. Coordinate with health care providers as needed. • Provide individualized food packages tailored to meet the needs of participants. • Some adults with FASD may be unable to prepare powder or concentrated infant formula. Thus, for the safety of the infant, State WIC Agencies may allow ready-to-feed (RTF) WIC formulas. • Refer to their health care provider to discuss nutritional supplements for pregnant women. WIC staff can increase their own knowledge by reading Substance Use and Prevention Manual: Screening, Education and Referral Resource Guide for Local WIC agencies. Available from: https://wicworks.fns.usda.gov/resources/wic-substance-use-prevention- guide.
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Fetal Growth Restriction (FGR)
(3361) Category: PG Defined as: Diagnosed condition by a physician as self reported by applicant/participant/caregiver or as reported or documented by a physician or someone working under physician’s orders. A woman identified with fetal growth restriction should have Nutrition Care counseling. Justification: Fetal growth restriction (FGR) is usually defined as a fetal weight < 10th percentile for gestational age. It may be diagnosed by a physician using serial measurements of fundal height and abdominal girth and can be confirmed using ultrasonography. FGR usually leads to birth of an infant that is small for gestational age (SGA). The severely growth restricted infant is at increased risk of fetal and neonatal death as well as polycythemia, and long-term neurocognitive complications. FGR is also associated with increased risk of chronic diseases such as cardiovascular disease in adulthood. FGR may be caused by congenital anomalies or infections in the fetus or may be associated with maternal height, pre-pregnancy weight, birth interval, and maternal smoking. Procedure: Determine if the woman has been diagnosed with Fetal Growth Restriction. Apply to a pregnant woman only. Participant Focused Counseling: A pregnant woman diagnosed with FGR can benefit from nutrition counseling to promote optimal nutrient intake, appropriate weight gain, and avoidance of tobacco, alcohol, and drugs.
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Food Allergies (3531) Categories: ALL Defined as: Food allergies are adverse health effects arising from a specific immune response that occurs reproducibly on exposure to a given food, when diagnosed, documented, or reported by a physician or someone working under a physician’s orders, or as self- reported by participant or caregiver. Note: This risk only applies to food allergies and should not be assigned to those who have non-immunologic adverse reactions to food. A participant identified with Food Allergies should have Nutrition Care counseling. Consider contacting the participant’s Specialist RD for participant with multiple complex food allergies before counseling or assigning food package. Justification: Food allergies are a significant health concern as they can cause serious illness and life-threatening reactions. Prompt identification and proper treatment of food allergies improves quality of life and nutritional well-being. Studies of large, nationally representative samples suggest that 5.8% of children (ages 0-17) and 6.2% of adults have a food allergy based on a clinician’s diagnosis and/or the severity of reported symptoms. These estimates do not include food intolerances or other non-immunologic reactions to food. Perceived food allergy prevalence in these studies was 19% among adults and 11.4% among children, suggesting that more access to testing and counseling is needed. Common Food Allergens
Although reactions can occur from the ingestion of any food, a small number of foods are responsible for most food-induced allergic reactions. The foods that most often cause allergic reactions are listed below with their prevalence among all U.S. children and adults: Children Adults Any food allergy 7.6% 10.8% Peanuts 2.2% 1.8% Cow’s Milk 1.9% 1.9% Shellfish 1.3% 2.9%
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Tree Nuts 1.2% 1.2% Eggs 0.9% 0.8% Fish 0.6% 0.9% Wheat 0.5% 0.8% Soy 0.5% 0.6% Sesame* 0.2% 0.2% *As of Jan.1, 2023, sesame officially recognized as the 9th major food allergen in the US and required to be identified on food label
Many food allergies appear within the first two years of life. The majority of allergies to cow’s milk, eggs, wheat and soy resolve in early childhood. In contrast, allergies to peanuts and tree nuts typically persist into adulthood. Adults may have food allergies from childhood or developing later and continuing through life. People with an allergy to one food tend to be allergic to similar foods within a food group. For example, all shellfish are closely related; if a person is allergic to one shellfish, there is a strong chance that person is also allergic to other shellfish. The same holds true for tree nuts, such as almonds, cashews, and walnuts. Food Allergies vs. Non-Immunologic Adverse Reactions to Food Food allergy reactions occur when the body’s immune system responds to a food as if it were a threat. However, not all adverse reactions to food are caused by food allergies. Some are caused by “non-immunologic adverse reactions to food,” which includes a wide range of disorders related to the consumption of foods (often referred to as food intolerances, but this term is not preferred). Non-immunologic adverse reactions to food are often misdiagnosed as food allergies because the symptoms can be similar. However, unlike food allergies that trigger an immune response that may result from exposure to even small traces of a food allergen, non-immunologic adverse reactions to food do not involve the immune system and are typically dose-dependent. The National Institute of Allergy and Infectious Disease (NIAID) separates non-immunologic adverse reactions to food into four categories, including Metabolic, Pharmacologic, Toxic, and Idiopathic / Undefined, as follows:
1. Metabolic - A reaction is caused by an inability to metabolize a food component. The most common non-immunologic adverse reaction to food is lactose intolerance, caused by a deficiency in the enzyme lactase, which is necessary in the metabolism of lactose, a type of sugar found in dairy products. (For more information see nutrition risk criterion #355, Lactose Intolerance.)
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2. Pharmacologic - A reaction caused by the consumption of a food or food additive that results in drug-like pharmacologic effects. For example, overconsumption of caffeine can cause undesirable symptoms for some individuals such as nervousness, insomnia, headaches, nausea, and diarrhea. 3. Toxic - A reaction caused by a toxin found in a food. For example, consumption of fish in the Scombridae family (e.g., tuna, mackerel, bonito, etc.) can cause scombroid fish poisoning or histamine fish poisoning if the fish contains high levels of histamine. 4. Idiopathic / Undefined - There are some reactions for which there has yet to be a defined mechanism for the resulting symptoms. For example, many individuals claim to have a hypersensitivity to monosodium glutamate (MSG), and report a myriad of symptoms including headaches, numbness, dizziness, heart palpitations, chest pain and back pain. However, decades of research have yet to prove a definitive link between these symptoms and the consumption of MSG. Some research suggests that those diagnosed with Irritable Bowel Syndrome (IBS) may have some of their symptoms associated with undefined non-immunologic adverse reactions to food including wheat (e.g., non-celiac wheat sensitivity (NCWS)) and foods high in fermentable oligo-, di-, and mono-saccharides and polyols (FODMAPs). IgE vs Non-IgE Mediated Allergic Reactions to Foods There are several types of immune responses to foods, including immunoglobulin E (IgE)-mediated, non-immunoglobulin E (non- IgE)-mediated or mixed. The most common types of food allergies involve IgE-mediated responses. In an IgE-mediated response, the immune system produces allergen-specific IgE antibodies (sIgE) when a food allergen first enters the body. Upon re-exposure to the food allergen, the sIgE identifies it and quickly initiates the release of chemicals, such as histamine. These chemicals cause various symptoms based on the area of the body in which they were released. These reactions typically occur within minutes up to a couple of hours after ingestion and include symptoms such as urticaria (hives), angioedema (swelling), wheezing, cough, nausea, vomiting, hypotension (low blood pressure) and anaphylaxis. Food-induced anaphylaxis is the most severe form of IgE-mediated food allergies. It often occurs rapidly, within seconds to a few hours after exposure, and is potentially fatal without proper treatment (often including the use of epinephrine). Food-induced anaphylaxis often affects multiple organ systems and produces many symptoms, including difficulty breathing, swelling and reduced blood pressure. Tree nuts, peanuts, milk, egg, fish, and shellfish are the leading causes of food-induced anaphylaxis. Prompt diagnosis and avoidance of allergens is essential to prevent life-threatening reactions. Non-IgE-mediated allergic reactions to foods are generally delayed in onset, occurring more than 2 hours after ingestion, are more chronic in nature, and primarily affect the skin and/or gastrointestinal system. Celiac Disease (Risk 3541) is one example of a non-
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IgE mediated allergic reaction to food. Other less common examples, which fall under Risk 353: Food Allergies, are found in the table below. Examples of Non-IgE mediated allergic reactions to foods: Condition Brief Description Food Protein-Induced Enterocolitis Syndrome (FPIES) FPIES is a gastrointestinal food hypersensitivity that manifests as episodes of severe vomiting and diarrhea. It can lead to acute dehydration, changes in blood pressure and body temperature, pallor, and lethargy. If chronic and undiagnosed, it can cause weight loss or failure to thrive (Risk 1341). FPIES is commonly misdiagnosed initially as a severe stomach illness because the symptoms are so similar. Though any food can trigger FPIES, the most common triggers are cow’s milk, soy, rice, and oats. Management involves strict avoidance of the triggering food. Most cases resolve by age 5. Food Protein-Induced Allergic Proctocolitis (FPIAP) FPIAP is a food allergy that manifests as bloody stools, typically within the first few weeks of life. The most common food that triggers FPIAP is cow’s milk. Symptoms typically resolve with elimination of cow’s milk and soy protein. Cases often resolve around 12 months of age Food Protein-Induced Enteropathy (FPE) FPE (sometimes referred to as cow’s milk-sensitive enteropathy) involves injury to the small intestine when cow’s milk is present in the diet. Symptoms typically present as protracted diarrhea within weeks of introducing cow’s milk protein and resolve when cow’s milk is avoided. Other food proteins, such as soybean, wheat, and egg, can also cause FPE. More than half of infants with FPE also have vomiting and failure to thrive, and some may have malabsorption, abdominal distension and early satiety. Bloody stools are usually absent.
Prevention Theories In terms of food allergy prevention: There is no evidence that pregnant or breastfeeding women should restrict any foods to prevent the development of allergies in their offspring. The American Academy of Pediatrics (AAP) recommends that all infants, including those with a family history of food allergies, be exclusively breastfed until 6 months of age, unless contraindicated for medical reasons, and continue breastfeeding as long as mutually desired by mother and child for two years or more. There is also no evidence to suggest that exclusive breastfeeding is associated with the prevention of any specific food allergies among breastfed infants.
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However, exclusive breastfeeding for the first 3-4 months has been shown to decrease the risk of eczema in the first 2 years of life, a condition which has been associated with the development of food allergies. Eczema, also referred to as atopic dermatitis (AD), is a common inflammatory skin disorder characterized by recurrent lesions and intense itch. Eczema affects up to 20% of children and 10% of adults. While it can occur at any age, the typical age of onset is between 3 – 6 months. Exclusion diets should not be advised in the treatment of children with eczema unless there is a clinical history of IgE-mediated allergic reactions. Unjustified elimination of a specific food can be harmful and lead to loss of tolerance to the food, with high rates of anaphylaxis when reintroduced. There are currently no published trials that compare the timing of the introduction of allergenic foods on the development of food allergy in exclusively formula-fed versus exclusively breastfed infants. For infants who cannot be exclusively breastfed, there is not currently a specific formula that is recommended to prevent food allergy. Past recommendations to feed hydrolyzed formulas or soy formulas to prevent food allergies in high-risk infants who cannot be exclusively breastfed are not supported by current research. Previous research suggested a benefit of the delayed introduction of highly allergenic foods to high-risk infants and children. However, this advice was modified in 2008 when new research failed to find any benefit regarding the delayed introduction of allergenic foods to at-risk infants and children. Introducing Allergenic Foods Additional research has suggested that the early introduction of allergenic foods may help to prevent the development of allergies to the foods offered among both the general population as well as high-risk populations. Currently, the strongest evidence for these recommendations comes from research on peanuts and eggs. As a result, the American Academy of Allergy, Asthma, & Immunology (AAAAI) recommends the introduction of peanut-containing products and egg or egg-containing products to all infants, irrespective of their relative risk of developing peanut allergy, starting around 6 months of life, and not deliberately delaying the introduction of other potentially allergenic foods (cow’s milk, soy, wheat, tree nuts, sesame, fish, shellfish) once the introduction of solid foods has begun. Do the following two paragraphs contradict each other?--Colleen
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Introduction to potentially allergenic foods can occur at home when the infant is developmentally ready for complementary food introduction, in accordance with the family’s cultural practice, but not before the infant demonstrates developmental readiness with eating a few other common starter foods. While the AAAAI indicates that in-office allergy screening (such as sIgE and skin prick testing) by healthcare professionals is not required prior to offering potentially allergenic foods, irrespective of relative risk, this remains an option to consider for families that prefer to not introduce allergenic foods at home. Once potentially allergenic foods have been introduced, they should continue to be offered. WIC staff should encourage WIC families to speak with their healthcare providers (HCP) to discuss their plans for the introduction of potentially allergenic foods, especially those considered to be at risk of developing food allergies. According to a consensus report from the AAAAI and the Canadian Society for Allergy and Clinical Immunology (CSACI), infants should be considered “at increased risk” for developing a food allergy (or an additional food allergy) if they have mild or moderate eczema, a family history of atopy (a genetic tendency to develop allergic diseases such as asthma, allergic rhinitis, and eczema) in either parents, or who have already been diagnosed with at least one food allergy. Infants should be considered “at the highest risk” for developing a food allergy if they have severe eczema. Management The only way to manage a food allergy is avoidance. Food allergies produce anxiety and affect quality of life; however, management strategies can help mitigate these negative outcomes. HCPs should work closely with families to provide education on food allergen avoidance and emergency management plans that are culturally and age appropriate. This includes education on reading food labels and ingredient lists, communicating allergens with people providing food, and the avoidance of any cross-reactive foods, i.e., similar foods within a food. Emergency management plans are essential for individuals with severe food allergic reactions, such as anaphylaxis. Nutrition counseling and weight and/or growth monitoring is recommended for all individuals with food allergies to ensure a nutritionally adequate diet. Formula fed infants with a documented allergy to cow’s milk protein should be provided with an extensively hydrolyzed protein formula. According to the AAP, soy formulas should not be considered first for infants with a documented allergy to cow’s milk protein since approximately 10 to 14% of infants with a cow’s milk protein allergy also have a soy protein allergy (43). Infants who are partially breastfed or formula fed, with certain non-IgE mediated allergies, such as FPIES and FPIP, may require extensively hydrolyzed casein or amino acid-based formula. WIC nutritionists should refer infants to their HCP if there is a concern of allergy to a formula and follow recommendations made.
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Implications for WIC Nutrition Services Through participant-centered counseling, WIC staff can assist participants with food allergies in making changes that improve quality of life and promote nutritional well-being while avoiding allergenic foods. Based on the needs and interests of the participant, WIC staff can (as appropriate): Refer participants diagnosed with severe asthma, eczema, eosinophilic esophagitis (EoE) and exercise-induced anaphylaxis to an HCP for food allergy evaluation, since food allergies often coexist with these conditions. Facilitate and encourage the participant’s ongoing follow-up with their HCP for optimal management of the food allergy. Promote exclusive breastfeeding until six months of age and continuing as long as mutually desired by mother and child for 2 years or beyond. Provide hypoallergenic formula for participants with appropriate medical documentation, as needed. Individually tailor food packages to substitute or remove allergenic foods. Educate participants on maintaining adequate nutritional intake while avoiding allergenic foods. Surveys suggest that many individuals with food allergies are allergic to multiple foods. Multiple food allergies increase the level of effort required to avoid the triggering foods, as well as the risk of malnutrition. Consider contacting specialist RD for participant with multiple food allergies. Monitor weight status and growth patterns of participants. Educate participants with food allergies on reading food labels and identifying allergenic foods and ingredients. See resources below: o https://www.fda.gov/consumers/consumer-updates/have-food-allergies-read-label Accessed 6/9/25 o https://www.foodallergy.org/resources/how-read-food-label. Accessed 6/9/25 o Educate participants with food allergies on planning meals and snacks for outside the home. o Refer participants with suspected sensitivity to foods to their HCP for an oral food challenge of allergenic foods, as appropriate. o Establish/maintain communication with the participant’s HCP.
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Foster Care (9031) Categories: IBE, IBP, IFF, C-1, C 2-4 Defined as: entering the foster care system during the previous 6 months or moving from one foster care home to another foster care home during the previous 6 months. Note: This risk factor must be manually assigned in WOW and a note must be written to document it. Justification: Research findings have shown that foster children have a higher frequency of mental and physical problems, often the result of abuse and neglect suffered prior to entry into the foster care system. When compared to other Medicaid-eligible children, foster care children have higher rates of chronic conditions such as asthma, diabetes, and seizure disorders. Because the foster care system often lacks a comprehensive health component, the social and medical histories of foster children in transition are frequently unknown to the foster care providers applying for WIC benefits for the children. The nutrition education, referrals, and service coordination provided by WIC will support the foster parent in developing the knowledge and skills to ensure that the foster child receives appropriate nutrition and health care. Procedure: Determine that the child has entered into or transferred within foster care during the previous 6 months. Staff using this risk criterion should also evaluate and document other nutritional risks as well as problems that may require follow up or referral to other health care programs. This risk criterion should be used as the sole risk criterion only if careful assessment of the applicant’s nutritional status indicates that no other risk criteria based on anthropometric, biochemical, medical, or dietary risk criteria can be identified. This nutritional risk cannot be used for consecutive certifications while the child remains in the same foster home.
Participant Focused Counseling: The foster care provider can state the feeding practices she can follow to promote optimal growth and development of the child.
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Gestational Diabetes (3021) Category: PG Defined as: Diagnosed by a physician and self-reported by applicant/participant/caregiver. Gestational Diabetes is any degree of glucose/carbohydrate intolerance with onset or first recognition during pregnancy. A pregnant woman identified with Gestational Diabetes should have Nutrition Care counseling. Best Practice: see participant immediately; if not possible, within 5 days. Provide additional Nutrition Care follow-up in 3 months.
Justification: Uncontrolled Gestational Diabetes can result in stillbirth, polycythemia, or respiratory distress syndrome. Although rarely seen in GDM, congenital anomalies, neural tube defects, and/or cardiac abnormalities may occur if a woman has GDM in the early first trimester. Women with Gestational Diabetes are at increased risk for pregnancy complications and for Type II diabetes later in life. Diet and physical activity are the cornerstones of treatment. A woman with Gestational Diabetes should be monitored for compliance with diet and to ensure that blood sugar levels are maintained within the acceptable range. Close monitoring by the health care professional is essential. Procedure: Determine if the woman has been diagnosed with Gestational Diabetes. Review collected information about dietary and lifestyle practices.
Participant Focused Counseling: A woman with Gestational Diabetes can benefit from nutrition counseling that enables her to understand and follow the carbohydrate- controlled meal plan prescribed by her health care professional. Breastfeeding should be strongly encouraged as it is associated with maternal weight loss and reduced insulin resistance for both mother and offspring.
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High Maternal Weight Gain (1331) Categories: PG, BE/BP, WPP Defined as: Pregnant Women, including adolescents*
● A high rate of weight gain, such that in the 2nd and 3rd trimesters, for singleton pregnancies, a participant gains more weight per week than recommended based on her prepregnancy weight:
Pregnancy Weight Classification BMI Total Weight Gain (pounds) per week Underweight < 18.5 >1.3 Normal Weight 18.5 to 24.9 >1 Overweight 25 to 29.9 >0.7 Obese ≥ 30 >0.6 Multi-fetal Pregnancies See Justification for more information
OR ● High weight gain at any point in pregnancy, such that using an IOM-based weight gain grid, a pregnant woman’s weight plots at any point above the top line of the appropriate weight gain range for her weight gain category.
Breastfeeding or Non-Breastfeeding Women, including adolescents* (most recent pregnancy only): a total gestational weight gain exceeding the upper limit of IOM’s recommended range based on BMI for singleton pregnancies
Pregnancy Weight Classification BMI Total Weight Gain (pounds) Underweight < 18.5 >40 Normal Weight 18.5 to 24.9 >35 Overweight 25 to 29.9 >25 Obese ≥ 30 >20 Multi-fetal Pregnancies See Justification for more information
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Justification: Women with high maternal weight gain are at increased risk for cesarean delivery and delivering large for gestational age infants that can lead to complications during labor and delivery. There is a strong association between higher maternal weight gain and both postpartum weight retention and subsequent maternal obesity. High maternal weight gain may be associated with glucose abnormalities and gestational hypertension disorders. Childhood obesity is one of the most important long‐term health outcomes related to high maternal weight gain. The IOM prenatal weight gain recommendations based on prepregnancy weight status categories are associated with improved maternal and child health outcomes. For twin gestations, the 2009 IOM recommendations provide provisional guidelines: normal weight women should gain 37‐54 pounds; overweight women, 31‐50 pounds; and obese women, 25‐42 pounds. For underweight women with multiple fetuses, a consistent rate of weight gain is advisable. A gain of 1.5 pounds per week during the second and third trimesters has been associated with a reduced risk of preterm and low‐birth weight delivery in twin pregnancy. In triplet pregnancies the overall gain should be around 50 pounds with a steady rate of gain of approximately 1.5 pounds per week throughout the pregnancy. Education by the WIC nutritionist should address a steady rate of weight gain that is higher than for singleton pregnancies. Procedure: Pregnant Woman: Determine if the pregnant woman has had a weight gain of 7 pounds or more over a one-month period. Use self- reported information or information from the health care professional. Probing may be required to determine the amount of weight gained if a self-report is used. Breastfeeding or Postpartum Woman: Using data self-reported or from the health care professional, determine if the total weight gain for the most recent pregnancy exceeds the IOM recommended maximum number of pounds, based upon pre-pregnancy weight status. Participant Focused Counseling: The supplemental foods, nutrition education, and counseling related to the weight gain guidelines provided by the WIC Program may improve maternal weight status and infant outcomes. In addition, WIC nutritionists can play an important role, through nutrition education and physical activity promotion, in assisting postpartum women to achieve and maintain a healthy weight.
* Based on 2009 IOM Guidelines, the BMI weight categories used for adult women will be used for pregnant adolescent women as well.
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High Weight-for-Length (Infants/Children < 24 Months of Age) (1151) Categories: IBE, IBP, IFF, C-1 Defined as: ≥ 97.9 percentile weight-for-length as plotted on the CDC/WHO Birth to 24 months gender specific growth charts. Justification: CDC, WHO, and WIC use a cut-off value of ≥ 97.9 percentile weight for length in an infant 0 to ≤24 months. The WIC Program plays an important role in public health efforts to reduce the prevalence of obesity by actively identifying and enrolling infants and young children who may be at risk of overweight/obesity in later childhood or adolescence. Procedure:
● Obtain current length measured to the nearest 1/8 inch. Record measurement in the participant’s record. ● Determine the exact age of the infant or child. ● For an infant or child < 24 months of age who was born at 37 weeks or earlier, adjust the age before plotting, following the procedure in Table GAA. ● Plot Weight for Length on the CDC/WHO Birth to < 24 months growth chart. If the plotted point lies at or above the 97.9 percentile, assign the risk criterion. ● Review collected information for possible causes of high weight for length.
Participant Focused Counseling: When identifying this risk, it is important to communicate with parents/caregivers in a way that is supportive and non-judgmental, and with a careful choice of words that convey an empathetic attitude and minimize embarrassment or harm to a child’s self-esteem. The American Medical Association recommends more neutral terms like weight disproportionate to height, excess weight, and high weight for length when communicating with the parent/caregiver. Educate parents/caregivers on behaviors that can lead to healthy body weight, including: ● Recognizing fullness cues ● Delaying introduction of solids until six months of age ● Offering a variety of nutritious foods of appropriate texture ● Not overly restricting foods ● Comforting the infant/child by holding, reading, or rocking instead of feeding
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History of Birth of a Large for Gestational Age (LGA) Infant (3371) Categories: PG, BE/BP, WPP Defined as: Birth of an infant weighing ≥ 9 pounds (≥ 4000 grams). Justification: An infant who is large for gestational age (also known as macrosomia) is at increased risk for fetal and neonatal complications including shoulder dystocia, meconium aspiration, and asphyxia. The incidence of maternal complications is also high. Women with a previous delivery of an infant weighing ≥ 9 pounds are at an increased risk of giving birth to a large for gestational age infant. LGA may be an indicator of maternal diabetes or a predictor of future diabetes. Procedure: Use information provided by the woman or her health care professional to determine if she has delivered a large for gestational age infant. Apply as follows: ● Pregnant woman: any pregnancy ● Breastfeeding or postpartum woman: most recent pregnancy ● Review information collected about dietary and lifestyle practices and health conditions such as gestational diabetes that could lead to a large for gestational age infant.
Participant Focused Counseling: ● A pregnant woman with a history of birth of an LGA infant can state the food, physical activity, and lifestyle choices she can make that are associated with a positive pregnancy outcome. ● A non-pregnant woman with a history of delivery of an LGA infant can state the food, physical activity, and lifestyle choices she can make to achieve good health. ● A postpartum woman who expresses interest in losing weight can set a goal for appropriate weight loss and state the food, physical activity, and/or lifestyle choices she can make to achieve her goal.
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History of Birth with Nutrition-Related Congenital or Birth Defect (3391) Categories: PG, BE/BP, WPP Defined as: A woman who has given birth to an infant with a nutrition-related birth defect, such as a neural tube defect. A woman who has delivered an infant with a nutrition-related birth defect should have Nutrition Care counseling. Justification: The single greatest risk criterion for delivery of an infant with a neural tube defect (a defect of the brain and spinal cord) is a personal or family history of such a defect. More than 50 percent of recurrences may be prevented by consuming supplemental folic acid (400 micrograms per day) before conception. Other nutrients, such as vitamin A consumed in excess or zinc consumed inadequately, have been linked to birth defects, such as cleft palate. Procedure: Use information provided by the woman or her health care professional to determine if she has delivered an infant with a nutrition- related birth defect. Apply as follows: ● Pregnant woman: any pregnancy ● Breastfeeding or postpartum woman: most recent pregnancy
Review information collected about dietary and lifestyle practices for restrictive eating, failure to consume adequate folic acid, or the use of tobacco, alcohol, or drugs that could be linked to birth defects. Participant Focused Counseling: A woman who has delivered an infant with a nutrition-related birth defect can state the food and lifestyle choices she can make that are associated with a positive pregnancy outcome, such as: ● Consuming foods rich in folic acid, vitamin A, and zinc ● Avoiding tobacco, alcohol, or drugs
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History of Gestational Diabetes (3031) Categories: PG, BE/BP, WPP Defined as: History of Gestational Diabetes diagnosed by a health professional as self reported by applicant/participant/caregiver. Gestational Diabetes is any degree of glucose/carbohydrate intolerance with onset or first recognition during pregnancy.
A woman who has a history of gestational diabetes should have Nutrition Care counseling. Best Practice: initial contact 0-10 days. Best Practice: A pregnant woman with a history of gestational diabetes should have a Nutrition Care follow-up in 3 months. Justification: Uncontrolled Gestational Diabetes can result in respiratory distress syndrome, increased rate of stillbirth and pregnancy complications, and type 2 diabetes later in life. Although rarely seen in GDM, diagnosis in the early first trimester can result in congenital abnormalities and neural tube defects. Studies have found that the risk factors for subsequent GDM include insulin use in the index pregnancy, obesity, diet composition, physical inactivity, failure to maintain a healthy BMI and weight gain between pregnancies. In addition, if a woman’s lipid levels are elevated, a history of GDM is also a risk factor for cardiovascular disorders.
Procedure: Using information provided by the woman or her health care professional, determine if she has a history of Gestational Diabetes. Apply as follows: ● Pregnant woman: any pregnancy ● Breastfeeding or postpartum woman: during most recent pregnancy for a woman ● Review collected information about relevant dietary or lifestyle practices.
Participant Focused Counseling: ● Breastfeeding has been shown to lower blood glucose level and to decrease the incidence of type 2 diabetes in women with a history of GDM. Exercise also has a beneficial effect on insulin action by enhancing peripheral tissue glucose uptake. Medical Nutrition Therapy is an essential component in the care of a woman with a history of GDM. ● Diet and physical activity is the cornerstone of treatment. ● A postpartum woman who expresses interest in losing weight can set a goal for appropriate weight loss and state the food, physical activity, and/or lifestyle choices she can make to achieve her goal.
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History of Preeclampsia (3041) Categories: PG, BE/BP, WPP Defined as: Presence of the condition diagnosed by a physician as self-reported by applicant/participant/caregiver. Preeclampsia is defined as pregnancy-induced hypertension (>140mm Hg systolic or 90mm Hg diastolic) with proteinuria developing usually after the twentieth week of gestation. Clinical symptoms of preeclampsia may include: edema, renal failure, and the HELLP (Hemolysis, Elevated Liver enzymes, and Low Platelets) syndrome. Justification: Preeclampsia occurs in 3.4% of pregnancies in the United States and is associated with one maternal death per 100,000 live births in developed countries. Worldwide, it leads to the death of over 60,000 women annually.
It is important to note that postpartum preeclampsia can also occur, regardless of whether it was present during pregnancy. It is usually diagnosed within 48 hours of delivery but can occur up to 6 weeks postpartum. Thus, women during this period should monitor for preeclampsia symptoms and contact their health care provider immediately if they occur.
Women with a history of preeclampsia are at greater risk for future hypertension (HTN), heart attack, stroke, congestive heart failure, metabolic disease, and postpartum depression; these risks increase with repeated incidence of preeclampsia and with preterm delivery. Because women with a history of preeclampsia are at increased risk for HTN and related conditions, implementing lifestyle changes after delivery to help prevent HTN is crucial. Lifestyle measures to reduce the risk of HTN for women who are not pregnant include the following: ● Have blood pressure checked at least yearly or as recommended by one’s health care provider. For those at risk of HTN, regularly monitoring blood pressure is crucial. Blood pressure levels greater than 180/120 mmHg are extremely dangerous and require immediate medical attention. ● Consume a diet consistent with the Dietary Guidelines for Americans or follow the Dietary Approaches to Stop Hypertension (DASH) eating plan. Details regarding the DASH eating plan can be found on the National Heart, Lung, and Blood Institute’s website: www.nhlbi.nih.gov/health-topics/dash-eating-plan. ● Engage in regular physical activity. ● Achieve and maintain a healthy weight. ● Limit alcohol and avoid any use of tobacco, marijuana or illegal substances. (See Maternal Smoking and Alcohol or Substance Use.)
Currently, there is inconclusive scientific evidence on preventative measures for preeclampsia in future pregnancies. However, when dietary calcium is inadequate, research indicates adequate dietary calcium or supplementation (1.5-2 grams/day) may help prevent
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preeclampsia. Dietary folate and folic acid supplementation during pregnancy has also been associated with lower risk of preeclampsia. Breastfeeding Women who had preeclampsia face a greater risk of HTN later in life and longer breastfeeding duration has been found to reduce this risk. Since women who had preeclampsia during pregnancy have greater incidence of preterm birth, low birth weight, cesarean delivery, exposure to medications not compatible with breastfeeding, and mother/infant separation, staff should plan to provide breastfeeding support to assist mothers in overcoming these potential issues, so women have opportunities to meet their breastfeeding goals.
Women with a history of preeclampsia should be encouraged to breastfeed, unless contraindicated due to a reason not related to preeclampsia. If postpartum women require antihypertensive medications, those that are compatible with breastfeeding should be chosen. The mother should discuss her breastfeeding status and goals with WIC breastfeeding support staff and her health care provider to determine the best infant feeding and medication plan. Implications for WIC Nutrition Services The WIC Program provides support to participants with a history of preeclampsia by offering nutritious food that are important components of a diet to help prevent HTN. WIC nutrition staff also offer nutrition education, counseling, and referrals.
In addition, WIC staff can assist participants by:
Pregnant Women with History of Preeclampsia: • Encouraging prenatal care as soon as possible and to attend all health care appointments.
• Providing information about the symptoms of preeclampsia (sudden weight gain, swelling of face or hands, upper abdominal pain, difficulty breathing, changes in vision (including seeing spots), severe headache, nausea, and/or vomiting) and of the importance of contacting their health care provider immediately if they occur. Also, inform them that preeclampsia can occur postpartum.
• Counseling them on healthy weight gain, prenatal vitamin use, and a nutritious diet, including adequate calcium intake. For women with low calcium intake, refer them to their health care provider to discuss whether a calcium supplement is appropriate. Please note that a low-sodium diet and/or weight loss is NOT recommended as treatment for HTN during pregnancy.
• Encouraging them to discuss individualized physical activity recommendations with their health care provider.
• Providing information on avoiding any use of alcohol, tobacco, marijuana or illegal substances, as well as offering substance use referrals. The WIC Substance Use Prevention Manual is available for additional guidance and referral resources (https://wicworks.fns.usda.gov/resources/wic-substance-use-prevention-guide).
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• Referring to local home visiting programs for health monitoring and support, if available.
• Encourage breastfeeding, which can reduce risk of HTN later in life.
Postpartum Women with History of Preeclampsia: • Informing them of the symptoms of postpartum preeclampsia and of the importance of contacting their health care provider immediately if they occur.
• Providing breastfeeding promotion and support.
• Check compatibility of medication, if taken, and breastfeeding. Share information with mother. Encourage them to discuss their breastfeeding status and goals with their health care provider, especially if medications are prescribed.
• Encouraging them to attend all health care appointments, including their 4-6 week postpartum visit; to develop a plan for future pregnancies; to discuss health conditions and medication needs with their health care provider; and to have their BMI, blood pressure, lipids, and fasting glucose assessed yearly.
• Counseling them on achieving and maintaining a healthy weight, physical activity, following a diet consistent with the Dietary Guidelines for Americans or the DASH diet.
• Informing them that history of preeclampsia increases their risk of future HTN, cardiovascular disease, and stroke.
• Providing information on avoiding any use of alcohol, tobacco, marijuana or illegal substances, as well as offering substance use referrals. The WIC Substance Use Prevention Manual is available for additional guidance and referral resources (https://wicworks.fns.usda.gov/resources/wic-substance-use-prevention-guide)
• Referring them to their provider to discuss whether a calcium or folic acid supplement is appropriate, if intake of these nutrients seems inadequate.
• Referring to local home visiting programs, if available, for health monitoring and support.
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History of Preterm or Early Term Delivery (3111) Categories: PG, BE/BP, WPP
History of preterm and/or early term delivery is defined as follows: • Preterm: Delivery of an infant born <36 6/7 weeks. • Early Term: Delivery of an infant born >37 0/7 and <38 6/7 weeks. Use information provided by the woman or her health care professional to determine if she has delivered a premature infant. Apply as follows: Pregnant woman: any pregnancy Breastfeeding or postpartum woman: most recent pregnancy
Justification: Prior spontaneous preterm delivery is highly associated with recurrence in subsequent pregnancies. A history of one previous preterm birth is associated with a recurrent risk of 17-37%; the risk increases with the number of prior preterm births and decreases with the number of term deliveries
Typically, a pregnancy lasts about 40 weeks. Premature or preterm birth, however, is defined as a birth that occurs between 20 and 37 weeks of pregnancy, according to the American College of Obstetricians and Gynecologists (ACOG. In the past, the period from 3 weeks before until 2 weeks after the estimated date of delivery was considered a “term” pregnancy, with the expectation that a baby would have similar health outcomes if they were born any time during this interval. In 2013, ACOG released a committee opinion that the label “term” should be replaced with the designations early term (≥37 0/7 weeks and ≤38 6/7 weeks gestation) and full term (≥39 0/7 weeks and ≤40 6/7 weeks gestation) to more accurately describe these groups of infants.
Prematurity affects about 12% of all live births in the U.S., and about 50% of these preterm births were preceded by preterm labor. In 2011, the annual rate of premature births in the United States reached 11.7%, nearly two times the rate in European nations. Preterm births also account for approximately 70% of newborn deaths and 36% of infant deaths. Despite advances in neonatal care, preterm birth remains a leading cause of infant death in the United States. More infants die from pre-term related problems than any other single cause. Preterm birth strains society’s healthcare resources due to its long-term effects on the health of the newborn. Premature infants may have physical problems that have nutritional implications, including immature sucking, swallowing and immature digestion and absorption of carbohydrates and lipids. Preterm infants are at risk for a
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number of illnesses/health conditions that range from minor to severe complications depending on the circumstances. (See risk 1421 Preterm or Early Term Delivery for more details.) Several factors have been found to increase the risk of preterm delivery. Epidemiologic studies have consistently reported low socioeconomic status, nonwhite race, maternal age of ≤ 18 years or ≥ 40 years, and low pre-pregnancy underweight as risk factors. Studies suggest even modest restrictions in maternal nutrition around the time of conception can lead to premature births and long- term adverse health effects for offspring. Other factors associated with a risk of preterm birth may be identified before pregnancy, at conception, or during pregnancy include:
• Low maternal weight gain during pregnancy • Maternal infections, maternal hypertension, gestational diabetes • Smoking, indoor pollution • Maternal stress, teen pregnancy, multiple fetuses • Sexually transmitted diseases, low psychosocial health status • Previous or present pregnancy complications • Lack of perceived social support, poor housing quality
A recent study indicated that maternal obesity is also an independent risk factor for preterm delivery (10). Complications associated with obesity (BMI > 30) prior to conception that increase the risk for preterm delivery include (11): • Gestational Diabetes Mellitus, hypertension, preeclampsia • Cesarean Delivery, Clinical/Health/Medical: History of Preterm or Early Term Delivery • Postpartum weight retention Additional concerns related to obesity include potential intrapartum, operative, and postoperative complications and difficulties related to anesthesia management. Obese women are also less likely to initiate and sustain breastfeeding Participant Focused Counseling: A woman with a history of preterm delivery can state the food or lifestyle choices she can make (such as appropriate weight and avoidance of tobacco, alcohol, and drugs) to lower her risk of preterm delivery.
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History of Spontaneous Abortion, Fetal Death, Neonatal Loss (3211) Categories: PG, BE/BP, WPP Defined as: A spontaneous abortion (miscarriage) that occurs at < 20 weeks gestation, a fetal death (death at ≥ 20 weeks gestation), or a neonatal death (death occurring from birth through the first 28 days of life). Justification: Previous fetal and neonatal deaths are strongly associated with preterm low birth weight. There is also an increase in subsequent preterm deliveries in women who have experienced one or more second trimester spontaneous abortions. The extent to which nutritional interventions can decrease the risk for repeat poor pregnancy outcomes depends upon the degree to which poor nutrition was responsible for the poor pregnancy outcomes. The risk for future small for gestational age outcomes is greater for a woman with a history of 2 or more spontaneous abortions (SAB’s). SAB’s may also be indicators of neural tube defects. Nutritional deficiencies and excesses have been shown to result in low birth weight and pregnancy loss. Prenatal weight gain is one of the most important correlates of birth weight and fetal growth restriction. All women of childbearing age should be advised to consume 400 micrograms of folic acid daily. Procedure: Determine if the woman has a history of miscarriage (SAB) or fetal or neonatal death. Apply as follows: ● Pregnant woman: any pregnancy. A pregnant woman must have had ≥ 2 miscarriages to apply this risk factor ● Breastfeeding woman: most recent pregnancy with one or more infants still living ● Postpartum woman: most recent pregnancy
Participant Focused Counseling: Review collected information about dietary and lifestyle practices (such as restrictive eating practices, failure to consume 400 micrograms of folic acid daily, or tobacco, alcohol or drug use) that could contribute to poor pregnancy outcome. Educate on possible nutrition-related causes. Discuss behavior changes the participant is willing to make. Assist participant in setting simple goals to achieve those changes. Refer to behavior change programs (e.g., smoking cessation) as appropriate.
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HIV/AIDS (3524) Categories: ALL Defined as: a chronic virus infection that reduces an individual’s ability to fight off infections and diseases. When HIV progresses to AIDS, the immune system becomes extremely weakened and can no longer protect against other infections or opportunistic illnesses that would not harm healthy individuals but can be life-threatening to people infected with HIV. A participant determined to have HIV/AIDS should have Nutrition Care counseling. If the participant is breastfeeding, the CPA should review the conditions for safe breastfeeding. Best Practice: notify the IBCLC/DBE in case complications arise.
Justification: The Human Immunodeficiency Virus (HIV) destroys white blood cells found in the immune system, also known as CD4 (cluster of differentiation) or T cells (T lymphocytes). HIV is transmitted only through blood, semen, pre-seminal fluid, rectal fluids, vaginal fluids, and breastmilk from an HIV-infected person. HIV can lead to Acquired Immunodeficiency Syndrome (AIDS) if left untreated. Individuals who are aware of their HIV status and are undergoing antiretroviral therapy (ART) to stop the replication of the virus, can typically live decades. Those unaware of their status or who are not on ART can usually remain in this stage up to about ten years before progressing to the AIDS stage.
Getting tested is the only way individuals know they are infected with HIV. The Centers for Disease Control and Prevention (CDC) recommends that all pregnant people get tested early in their pregnancies. An early diagnosis during the prenatal period can reduce the transmission of HIV in babies to less than 1% if the expectant parent receives Active Antiretroviral Therapy (ART) during pregnancy, labor, and delivery, and the baby receives appropriate preventative medication after birth. This treatment also keeps the chance of passing HIV to an infant through breastfeeding to less than 1%, making breastfeeding a viable option. PrEP (Pre-Exposure Prophylaxis) is a daily pill containing two medicines (tenofovir and emtricitabine), recommended for HIV negative people who are at substantial risk of becoming infected with HIV. PrEP, when taken consistently, reduces HIV transmission by up to 92%.
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Participant Focused Counseling: WIC can improve the management of chronic infectious diseases through WIC foods, nutrition education, counseling, and referrals to community resources that provide support in the long-term management of chronic infectious diseases. Dietary recommendations depend on the symptoms experienced by the HIV positive participant. A discussion using open-ended questions can determine the participant’s symptoms, and openness to exploring dietary approaches to reducing symptoms, using the following options. A participant with unintended weight loss or wasting, may be dealing with 1. Poor food intake due to medication side effects, sore mouth, or mental health issues 2. Altered metabolism due to disease progression 3. Nutrient malabsorption caused by gastrointestinal problems from either the medications or the virus itself. For these participants, the main goals are to maintain or increase body weight, retain or increase lean body mass, and take in adequate macro- and micro-nutrients. ● These participants usually require a higher protein diet ● They may need a multivitamin supplement, since most are lower in vitamins A, B6, C, and E. Specific supplements should be recommended only by the health care provider. Note: Iron supplements leading to iron overload encourage disease progression from HIV to AIDS. In addition, supplements of vitamin A and Zinc can have a negative impact on adults living with HIV/AIDS.
Goals for asymptomatic participants or those with stable weight should focus on adequate nutrition to prevent wasting. On recommendation of the health care provider, they can take a multivitamin or mineral supplement.
Although people with HIV are able to manage the disease and live longer with Highly Active Antiretroviral Therapy (HAART), the side effects can cause gastrointestinal problems, lipid disorders, and insulin resistance/glucose intolerance should: ● Reduce total fat and cholesterol ● Increase dietary fiber ● Increase physical activity ● Reduce alcohol consumption ● Reduce consumption of simple sugars
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HIV/AIDS and Food Safety Participants with HIV are more susceptible to food-borne illness due to a weakened immune system. WIC nutritionists should encourage them to: ● Store and prepare foods safely ● Check expiration dates ● Avoid raw or semi raw foods like meat, unpasteurized dairy foods, and soft cheeses. ● Infants born to HIV-positive mothers often are carefully monitored for their HIV status for the first six months of life, and may be referred to WIC as HIV positive, even though their status may not yet be established. Pediatricians may request ready-to-feed or liquid concentrate infant formula, since powdered infant formula is not sterile and may not be microbiologically safe. If requested, liquid concentrate formula is appropriate and allowable for an infant diagnosed as HIV positive.
HIV/AIDS Care and Support Families that include someone living with HIV often lack the financial and psychosocial support needed to deal with this diagnosis and the social stigma can reduce compliance with medical treatment needed to control the disease. They must get care, stay in care, and adhere to their medical plan. WIC agencies should refer participants to health care services and community resources, including other nutrition assistance programs to improve health outcomes.
The following information summarizes the WIC Nutrition Services that can help improve the health and birth outcomes of participants living with HIV.
NUTRITION AND HEALTH TIPS TO MANAGE HIV/AIDS SYMPTOMS
All Categories ● Use MyPlate as the guide for dietary needs. ● Consult health care providers when using supplements and herbs to avoid adverse reactions or medication interactions that could reduce effectiveness. ● Eat small, frequent meals when gastrointestinal problems are present or persistent. ● Eat soft foods with manageable textures at tolerable temperatures when oral lesions and dental problems are present (i.e. mashed potatoes, scrambled/boiled eggs, bananas, non-citrus juices, puddings, custards, milk, cooked vegetables, rice, oatmeal, non-fizzy drinks, cottage cheese, non-spicy foods). ● Add canned tuna, beans, cheese, peanut butter, dried milk for inexpensive extra protein.
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● Add moderate amounts of concentrated sources of calories to diet when needed (e.g., butter, cream cheese, gravies, whole milk, ice cream). ● Consume nutritious, high caloric foods when appetite is normal or has returned. ● Drink adequate water to stay hydrated, replace fluid loss from diarrhea and vomiting, and help medications move through the body. ● Consume foods high in fiber or fiber supplements to slow digestion if foods are moving too quickly through the body. ● Eat yogurt or foods with Lactobacillus acidophilus culture to help with bacterial overgrowth resulting from prolonged use of antibiotics. ● Avoid caffeinated beverages to prevent dehydration. ● Avoid or reduce sugar-free foods with sorbitol as diarrhea may be exacerbated. ● Consult with a health care provider about the use of complete oral nutritional supplements to help nutritional status. ● Avoid alcohol and illegal drugs for overall good health and to help protect the liver. ● Use pancreatic enzymes when medically prescribed to help with digestion. ● Prepare and store food safely. ● Avoid expired and moldy foods or foods with rotten spots. ● Participate in weight-bearing exercises to strengthen and maintain bones. ● Refer families affected by HIV to other community resources for food, housing, and medical resources to improve compliance with HIV treatment.
Women ● Advise pregnant individuals who are living with HIV to consume a diet adequate in nutrients, achieve appropriate weight gain, and discuss taking a multivitamin with their health care provider. ● Educate parents living with HIV about infant feeding options. Anyone on antiretroviral therapy, with an undetectable or extremely suppressed viral load has a less than 1% chance of passing HIV to an infant through breastfeeding. Those who have a higher viral load and those who are not on antiretroviral medications have a higher chance of passing HIV to an infant they breastfeed. Use of infant formula or donor milk from a Human Milk Banking Association of North America (HMBANA) milk bank eliminates the risk of HIV transmission through feeding. Parents living with HIV should be encouraged to speak with their physicians about getting started on antiretroviral medications if they currently are not on a regimen, and if on the medication, to continue taking it as directed and keep medical appointments for best chances of sustaining their undetectable viral loads. ● More information about breastfeeding and HIV can be found at:
o https://www.cdc.gov/breastfeeding-special-circumstances/hcp/illnesses-conditions/hiv.html o
Infants
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● Educate parents/caregivers living with HIV that they can breastfeed if they choose to. Provide factual information regarding chances of passing HIV through breastmilk, depending on the parents’ viral load, and the importance of the parent being on antiretroviral medication to achieve and maintain a very suppressed viral load. Educate that if they choose to use donor breastmilk from a HMBANA milk bank or infant formula, it eliminates the chance of passing HIV through feeding. ● Discourage giving pre-chewed food, regardless of HIV status, as the HIV status of the individual who is pre-chewing the food is unknown. ● More information about infants and HIV can be found at: o https://clinicalinfo.hiv.gov/en/guidelines/perinatal/infant-feeding-individuals-hiv-united-states
Children ● Discourage giving pre-chewed food, regardless of HIV status, as the HIV status of the individual who is pre-chewing the food is unknown.
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Hepatitis (3523) Categories: ALL Defined as: inflammation of the liver. A participant determined to have Hepatitis should be referred to the CPA for Nutrition Care counseling. Justification: Hepatitis is most often caused by viruses, but can also be caused by excessive alcohol intake, toxins, and medicines such as acetaminophen and some other conditions linked to liver inflammation. Regardless of the type of hepatitis, infected individuals with signs of the infection will typically experience anorexia, nausea, vomiting, diarrhea, jaundice, epigastric pain, tiredness, and weakness, all of which affect one’s diet and health. Darker urine and pale stools may also be present. Viral hepatitis is the leading cause of liver cancer and the most frequent need for liver transplants in the United States. Because symptoms of all kinds of hepatitis are the same, diagnosis by laboratory testing or an epidemiologic link to a confirmed case is required.
Procedure: WIC can improve the management of acute or chronic Hepatitis infections through WIC foods, nutrition education, counseling, and referrals to community resources that provide support in the long-term management of Hepatitis infections.
WIC Nutrition Services for Acute Infectious Hepatitis: ● Encourage sufficient calorie intake to help meet increased nutrition needs. ● Recommend the Dietary Guidelines to ensure healthy eating pattern ● Provide suggestions to address poor appetite ● Provide education on safe food handling and storage practices
WIC Nutrition Services for All Types of Hepatitis: ● Recommend testing to pregnant women and high -risk individuals. ● Encourage abstinence from alcohol. ● Provide information on high calorie, high protein, and moderate fat diets, as recommended by health care provider. ● Discuss high calorie consumption at breakfast to reduce nausea. (Typically, nausea is less common in the morning.) ● Recommend, in consultation with health care provider, consumption of high calorie and protein liquid formula between meals to boost calorie intake.
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● Encourage a bland diet with extra fluids depending on the severity of nausea and vomiting.
The chart below summarizes differences in Hepatitis types, and additional WIC Nutrition Services that can help improve the health and outcomes of participants with Hepatitis. TYPE TRANSMISSION PREVENTION/TREATMENT WIC NUTRITION SERVICES ACUTE INFECTIONS: Must be present within the past 6 months. A Fecal-oral route Household member Sexual partner Fecal contaminated food/water 70% asymptomatic Prevention: Proper hygiene Food safety Vaccination Encourage vaccine for children, adolescents, high risk adults.Promote BF as safe except with cracked/bleeding nipples. Stop breastfeeding until nipples heal and continue to pump to maintain milk supply. Discourage pre-chewing infant food E Uncommon in US. Fecal-oral, usually drinking water. Uncooked/undercooked meat and shellfish Travel to developing countries No treatment or vaccine; Symptoms usually resolve; Pregnant: 10-30% death rate in 3rd trimester Prevention: Clean drinking water and good sanitation Supportive therapy/ hospitalization. Avoid contaminated water ACUTE AND CHRONIC INFECTIONS: Acute infections must be present in last 6 months. Chronic infections may last a lifetime B Infected blood, needles, body fluids at work; Asian & Pacific islanders most at risk; Those undergoing dialysis; Those who are HIV infected; Immigrant/refugee status; Sexual intercourse with infected person; Mother to child at birth (both vaginal & Cesarean section births) Interferon & antiviral drugs Prevention: Hepatitis B vaccine;
Encourage vaccine for newborns, adolescents, at risk adults; Promote BF as safe except with cracked/bleeding nipples Stop breastfeeding until nipples heal and continue to pump to maintain milk supply. Discourage pre-chewing infant food
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TYPE TRANSMISSION PREVENTION/TREATMENT WIC NUTRITION SERVICES C Present in blood & body fluids: Sharing needles; Sexual activity; Transfusion/organ transplant before July 1992; Sharing razor, toothbrush, or nail clippers; Tattoos & piercings from unlicensed facilities Mother to child at birth No vaccine
Promote BF as safe except with cracked/bleeding nipples. Stop breastfeeding until nipples heal and continue to pump to maintain milk supply. D Uncommon in the US. Contracted only when a person has Hepatitis B first. Contact with blood and body fluids; Sexual activity with infected person; Mother to child transmission at delivery; Sharing drug paraphernalia, razors, or toothbrushes; Direct contact with blood of infected person
No vaccine, except Hepatitis B for prevention; Interferon may be helpful Recommend Hepatitis B vaccine
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Homelessness (8011) Categories: All Defined as: A woman, infant, or child who lacks a fixed and regular nighttime residence; or whose primary nighttime residence is: ● a supervised publicly or privately-operated shelter (including a welfare hotel, a congregate shelter, or a shelter for victims of domestic violence) designed to provide temporary living accommodations; ● an institution that provides a temporary residence for individuals intended to be institutionalized; ● a temporary accommodation of not more than 365 days in the residence of another individual; or ● a public or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human beings.
Procedure: Determine if the participant is homeless, as defined above. Review dietary and lifestyle practices.
Participant Focused Counseling: The goals of nutrition counseling are: ● to assist the homeless participant in making decisions about the selection, storage, and preparation of foods to promote optimal nutritional status. ● To advise and support the caregiver of the homeless participant so she is able to make the best decisions regarding food selection, storage, and preparation, despite living conditions.
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Hyperemesis Gravidarum (3011) Category: PG Defined as: Current diagnosis of Hyperemesis Gravidarum, diagnosed by a physician as self-reported by applicant/participant/caregiver. Hyperemesis Gravidarum (HG) is defined as severe and persistent nausea and vomiting during pregnancy which may cause more than 5% weight loss and fluid and electrolyte imbalances. This nutrition risk is based on a chronic condition, not single episodes. HG is a clinical diagnosis, made after other causes of nausea and vomiting have been excluded.
A pregnant woman identified with Hyperemesis Gravidarum should have Nutrition Care counseling. Best Practice: Provide Nutrition Care follow-up in 1-3 months Justification: A pregnant woman with Hyperemesis Gravidarum is at risk for weight loss, dehydration, ketonuria, and electrolyte imbalances such as hypokalemia. HG affects approximately 0.3-3.0% of pregnancies and may lead to adverse fetal consequences and hospitalization in some cases. HG is the second most common reason for hospitalization for pregnant women, with preterm labor being the most common. Risk Factors for HG Biological, physiological, psychological and sociocultural factors are thought to be influential in HG. Various risk factors include maternal underweight, multiple pregnancy, nulliparity, previous history of HG, trophoblastic disorders, and history of eating disorders. Family history, Helicobacter pylori infection, history of motion sickness and/or migraine headaches are also risk factors for HG.
HG and Adverse Maternal Outcomes HG can adversely affect maternal outcomes and, if inadequately managed, can lead to malnutrition, dehydration, electrolyte imbalances, thrombosis, and Wernicke’s encephalopathy (a very rare but potentially life-threatening complication of HG, caused by thiamine deficiency). Vitamin K deficiency has also been reported with HG and may be implicated in neonatal hemorrhage. Other serious complications include esophageal rupture (caused by severe vomiting), peripheral neuropathy, coagulopathy and Mallory- Weiss syndrome (acute increase in esophageal pressure due to vomiting).
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Women with HG in the second trimester are at an increased risk for placental disorders, such as placental abruption. Pregnant women with HG are at an increased risk for any autoimmune disorder, and in extreme cases this may lead to organ damage manifesting as oliguria and abnormal liver function tests. In addition, pregnant women with HG are at increased risk for psychological distress therefore leading to an increased risk for depression and anxiety. Other concerns associated with HG include severe distress, social dysfunction and loss of time from work. Malnourishment may develop over a period of time in women suffering with HG, which may lead to refeeding syndrome (RFS).
HG and Adverse Birth Outcomes Women with HG have an increased risk of giving birth to low birth weight, small for gestational age, and premature infants, infants at increased risk of colic, irritability, and growth restrictions, and, possibly, an increased risk of psychological disorders and reduced insulin sensitivity.
Procedure: ● Determine if the woman has been diagnosed with and currently has Hyperemesis Gravidarum. ● Review collected information about dietary and lifestyle practices.
Participant Focused Counseling: WIC nutrition staff can provide the following nutrition services to women with HG: ● Refer to a health care provider for appropriate monitoring and treatments as necessary. ● Provide education on how to recognize symptoms of dehydration such as: increased thirst, dry mouth, low urine output or urine that is darker in color than normal.
Offer suggestions to help with nausea such as: ● Avoid foods and smells that seem to trigger nausea. ● Eat crackers or dry cereal before getting out of bed to curb nausea in the morning. ● Avoid large fluid intakes in the morning. Drink liquids between meals instead of with meals. ● Choose foods carefully. Select foods that are high in carbohydrates or protein, low in fat, and easy to digest. Salty foods are sometimes helpful, as are foods that contain ginger — such as ginger lollipops. Avoid greasy, spicy and fatty foods. Consume foods that settle the stomach and calm the nausea. ● Eat several small meals throughout the day instead of three large meals. Meals should contain more carbohydrates than fat and acid. Protein-rich meals also decrease symptoms. Lighter snacks, including nuts, dairy products, and beans, are recommended.
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Hypertension and Prehypertension (3452) Categories: PG, BE/BP, WPP, C 3-4 Defined as: Presence of hypertension or prehypertension diagnosed by a physician as self-reported by applicant/participant/caregiver as follows: ● Adult hypertension: consistent readings of ≥140/≥90 mmHg millimeters of mercury ● Adult prehypertension: consistent readings of 120-139/80-89 mmHg. ● Hypertension during childhood is age-specific and is defined as blood pressure readings greater than the 95th percentile for age, gender, and height on at least three separate occasions. Blood pressure reading between the 90th and 95th percentiles is considered prehypertension.
A participant identified with hypertension or prehypertension should have Nutrition Care counseling. Best Practice: Provide Nutrition Care follow-up in 3-6 months.
Justification: Untreated hypertension leads to many degenerative diseases, including congestive heart failure, end-stage renal disease, and peripheral vascular disease. Hypertensive disorders of pregnancy include Chronic Hypertension, Preeclampsia, Eclampsia, Preeclampsia superimposed on Chronic Hypertension, and Gestational Hypertension. There is no cure for hypertension; however, lifestyle modifications can prevent high blood pressure and are critical in the management of hypertension and prehypertension. Children with high blood pressure are more likely to become hypertensive adults. Therefore, they should have their blood pressure checked regularly beginning at the age of three. Blood pressure and overweight status have been suggested as criteria to identify hypertensive children. Hypertension (HTN), commonly referred to as high blood pressure, occurs when the force of blood against artery walls is high enough that it may eventually cause health problems. Hypertension is measured in terms of both systolic blood pressure (pressure in blood vessels when the heart contracts) and diastolic blood pressure (pressure in blood vessels when the heart rests between contractions). Two main factors in the body increase levels of blood pressure – a higher volume of blood being pumped by the heart and narrower arteries. Untreated HTN leads to many degenerative diseases, including congestive heart failure, end-stage renal
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disease, and peripheral vascular disease. People with HTN are often asymptomatic; diagnosis is based on measuring levels of blood pressure. About 75 million adults in the United States (1 in every 3) have HTN, and about the same number have prehypertension. Unfortunately, only half of adults in the United States with HTN have their blood pressure under control, and HTN leads to at least 410,000 deaths in the United States annually. Primary HTN has no known cause. Secondary HTN can be caused by sleep apnea, kidney problems, diabetes, some tumors, thyroid problems, inflammation, and blood vessel defects. In addition, several medications (e.g., some birth control, cold medicines, decongestants, pain relievers) as well as illegal substances can significantly raise blood pressure. Risk factors for HTN include the following: • Age (Risk increases with age.) • Race/ethnicity (In the United States, people of African descent experience disproportionately higher rates of HTN compared to other races/ethnicities. Causes for this racial disparity in rates of HTN are complex and multifactorial.) • Family history • Overweight or obesity (This causes more blood to be pumped by the heart.) • Physical inactivity (This is associated with a higher heart rate, which increases the force of blood against arteries.) • Tobacco use (This increases blood pressure during use. Chemicals in tobacco also lead to narrowing of arteries.) • Second-hand exposure to tobacco smoke • Excessive sodium intake (This causes fluid retention, which increases blood pressure.) • Inadequate potassium intake (This causes an excessive amount of sodium in the blood.) • Excessive alcohol intake (This can damage the heart over time.) • Stress • Prehypertension • Pregnancy • Male gender
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Management of HTN includes lifestyle modifications and medication. In prehypertensive individuals, implementing lifestyle changes can prevent or delay the onset of HTN. In hypertensive individuals, dietary intervention is not only effective in reducing blood pressure but also in delaying or avoiding drug treatment.
Lifestyle changes to manage HTN and prehypertension include the following: • Have blood pressure checked at least yearly or as recommended by one’s health care provider. For those at risk of HTN, regular monitoring of blood pressure is crucial. Blood pressure levels greater than 180/120 mmHg are extremely dangerous and require immediate medical attention. • Consume a diet consistent with the Dietary Guidelines for Americans or follow the Dietary Approaches to Stop Hypertension (DASH) eating plan. Details regarding the DASH eating plan can be found on the National Heart, Lung, and Blood Institute’s website: www.nhlbi.nih.gov/health-topics/dash-eating-plan. • Engage in regular physical activity. • Achieve and maintain a healthy weight. • Limit alcohol and avoid any use of tobacco, marijuana or illegal substances.
• If lifestyle changes alone do not sufficiently reduce blood pressure, medications may be prescribed. These include angiotensin- converting enzyme (ACE) inhibitors, angiotensin II receptor blockers (ARBs), calcium channel blockers, and/or diuretics.
Pregnant Women Hypertension occurs in 6-8% of all pregnancies in the United States. Any HTN during pregnancy can lead to preeclampsia, eclampsia, stroke, pregnancy induction, and/or placental abruption. Because HTN during pregnancy can tighten the mother’s blood vessels (including those in the umbilical cord), it can reduce oxygen and nutrients to the infant, potentially causing prematurity, low birth weight, and fetal growth restriction.
Hypertensive disorders of pregnancy are categorized as follows:
Chronic Hypertension during Pregnancy: Definition: Hypertension is present before pregnancy or is diagnosed before 20 weeks gestation. ● Increases the risk of developing more severe HTN during pregnancy, gestational diabetes, and perinatal mortality. In infants, it may lead to fetal growth restriction and, additionally, exposure to antihypertensive medications may cause fetal growth restriction and malformation. ● Treatment includes frequent, regular monitoring of blood pressure. It is typically suggested that women with well-controlled blood pressure who exercised regularly before pregnancy continue moderate physical activity during pregnancy, unless contraindicated. Women should check with their health care provider for individualized guidance.
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Preeclampsia: ● Definition: Onset of hypertension during pregnancy, typically with proteinuria, and usually after 20 weeks gestation. For some women, proteinuria does not occur; for these women, preeclampsia is diagnosed as hypertension with thrombocytopenia, impaired liver function, renal insufficiency, pulmonary edema, and/or cerebral or visual disturbances.
● The most common type of hypertensive disorder during pregnancy, preeclampsia occurs in 3.4% of pregnancies in the United States and is associated with one maternal death per 100,000 live births in developed countries. Worldwide, it leads to the death of over 60,000 women annually.
● Risk factors include history of preeclampsia, chronic HTN, chronic kidney disease, history of thrombocytopenia, in vitro fertilization, diabetes, auto-immune disorders (such as lupus), uterine artery notching, family history of preeclampsia, obesity, polycystic ovarian syndrome, giving birth for the first time, multifetal pregnancy, pregnancy interval greater than 10 years, and being older than 40 years. Low dietary and serum calcium levels are also associated with preeclampsia.
● Clinical signs include any of the following: proteinuria, low blood platelet count, abnormal kidney or liver function, and fluid in the lungs. Symptoms can include sudden weight gain, swelling of face or hands, upper abdominal pain, difficulty breathing, changes in vision (including seeing spots), severe headache, nausea, and/or vomiting. ● For pregnant women, preeclampsia can lead to pulmonary edema (fluid build-up in the lungs), heart attack, stroke, acute respiratory distress syndrome (difficulty breathing due to fluid leaking into the lungs), coagulopathy (blood unable to clot), severe renal failure, retinal injury, liver rupture, placental abruption, hemolysis (breakdown of red blood cells), cesarean delivery, and/or death. Women with preeclampsia are at greater risk for postpartum depression, future HTN, heart attack, stroke, congestive heart failure, and metabolic disease; these risks increase with repeated incidence of preeclampsia and with preterm delivery. The infant of a woman with preeclampsia is at greater risk for cesarean delivery, preterm birth, low birth weight, small for gestational age, and/or stillbirth. For the children of mothers who had preeclampsia, they are at heightened risk of bronchopulmonary dysplasia (form of chronic lung disease), cerebral palsy, cardiovascular dysfunction, learning disabilities, and lower IQ. ● Currently, there is inconclusive evidence on preventative measures for preeclampsia in future pregnancies. However, when dietary calcium is inadequate, research indicates adequate dietary calcium or supplementation (1.5-2 grams/day) may help prevent preeclampsia. Dietary folate and folic acid supplementation during pregnancy has also been associated with lower risk of preeclampsia.
Treatment for preeclampsia depends on severity and other individual factors. For women with preeclampsia without severe features (hypertension with proteinuria after 20 weeks gestation), the American College of Obstetricians and Gynecologists (ACOG) currently suggests that strict bed rest not be routinely prescribed (although there may be situations in which different levels of rest, including bed rest and hospitalization, may be indicated).
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For women with severe preeclampsia, treatment should: ● occur in an inpatient setting, and ACOG recommends early delivery of the infant to prevent additional harm to the mother and infant. The only known cure for preeclampsia during pregnancy is the delivery of the infant and placenta. ● It is important to note that postpartum preeclampsia can occur, regardless of whether it was present during pregnancy. It is usually diagnosed within 48 hours of delivery but can occur up to 6 weeks postpartum. Thus, women during this period should monitor for preeclampsia symptoms and contact their health care provider immediately if they occur.
Chronic Hypertension with Superimposed Preeclampsia: Definition: Hypertension is present before pregnancy, and preeclampsia develops during pregnancy. It is classified as either “with severe features” (hypertension with proteinuria before 20 weeks gestation with organ problems) or “without severe features” (hypertension with proteinuria after 20 weeks gestation).
Eclampsia: Definition: Eclampsia is the presence of new-onset grand mal seizures in a woman with preeclampsia. Eclampsia can occur before, during, or after labor. It may be preceded by severe headaches, blurred vision, sensitivity to light, abdominal pain, hyperreflexia (over-reactive reflexes), and altered mental status. ● Eclampsia is a critical situation and can lead to maternal death. Treatment typically includes parenteral magnesium sulfate in an inpatient setting. Once the mother’s condition is stabilized, ACOG recommends the delivery of the infant. Treatment with magnesium sulfate may also be continued after delivery, if needed. ● Please note that due to the critical nature of eclampsia and its treatment in an inpatient setting, women with eclampsia are not encountered within a WIC setting.
Gestational Hypertension: Definition: Onset of hypertension during pregnancy, usually after 20 weeks gestation, and without proteinuria. It usually resolves after delivery but does increase the risk of developing chronic HTN. The term “pregnancy-induced hypertension” includes preeclampsia, eclampsia and gestational hypertension. Please note that a low-sodium diet and/or weight loss is NOT recommended as treatment for HTN during pregnancy. Breastfeeding A systematic study done by the Agency for Healthcare Research and Quality found that there is an inverse relationship between duration of breastfeeding and HTN: the longer a woman breastfeeds, the less risk she has for developing HTN. Similarly, women with hypertension should be encouraged to breastfeed, unless contraindicated. If postpartum women require antihypertensive medications, medications should be chosen that are compatible with breastfeeding, if possible. It is thus very important for the mother to discuss her breastfeeding status and goals with her health care provider to determine the best infant feeding and medication plan.
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Children Hypertension among children is a serious condition and may eventually lead to hypertension and chronic disease in adulthood. The definition of HTN is based on the normative distribution of blood pressure in healthy children. In 2017, the American Academy of Pediatrics (AAP) updated their pediatric HTN diagnostic tools to account for the sex, age, and height of the child. For more information about the definition and classification of HTN in children see the AAP Clinical Practice Guideline for Screening and Management of High Blood Pressure in Children and Adolescents: https://pediatrics.aappublications.org/content/140/3/e20171904.
Early detection of high blood pressure in children is crucial for preventing future health concerns. Thus, the AAP recommends that blood pressure be measured annually once children are three years old. For children under three years of age, health care providers should measure blood pressure at every visit if the child has a risk factor for developing HTN.
The prevalence of HTN among children and adolescents in the United States is around 3.5%. About 2-4% U.S. children and adolescents experience persistently elevated blood pressure. Higher rates are experienced by boys and among Hispanic and non- Hispanic African American children compared to white children.
For most children with HTN, there is no specific, identifiable cause (thus, it is considered primary HTN). Some children, however, do experience HTN as a direct result of medications, kidney disease, endocrine disorders, or congenital heart defects.
Risk factors for elevated blood pressure and HTN among children include the following: • Family history of HTN, including maternal HTN during pregnancy • Overweight and obesity (including high weight-for-length in infants) • History of prematurity, low birth weight, and/or small for gestational age • High sodium intake.
Hypertension during childhood has implications for both current and long-term health. Health outcomes of HTN occurring in children may include the following: • Dyslipidemia and cardiovascular damage • Learning disabilities, impaired neurocognition and executive functioning • In adulthood: HTN, metabolic syndrome, and cardiovascular disease.
For the management of HTN in children, the AAP recommends the following lifestyle changes: • Achieve and maintain a healthy weight-for-length or BMI (body mass index). • Follow an age-appropriate DASH-type eating plan. • Participate in moderate to vigorous physical activity at least 3-5 days per week, 30-60 minutes per session. • Get adequate sleep (more than 7 hours a night).
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For more information about HTN among children, please see the Centers for Disease Control and Prevention’s website High Blood Pressure during Childhood and Adolescence at: https://www.cdc.gov/bloodpressure/youth.htm.
Implications for WIC Nutrition Services The WIC Program provides support to participants with hypertension/prehypertension by offering fruits, vegetables, whole grains, legumes, low-fat dairy, and fish, which are important components of the DASH eating plan. WIC nutrition staff also offer nutrition education and counseling as well as referrals to smoking cessation and substance use treatment, if needed, which are critical to the management of hypertension/prehypertension. In addition, WIC staff can assist participants by:
For Pregnant Women with Hypertension: • Asking probing questions to determine the type of hypertension they have been diagnosed with during pregnancy. • Encouraging them to start prenatal care as soon as possible and to attend all health care appointments. Health status and blood pressure should be monitored frequently by health care provider. The health care provider may also recommend regular self- monitoring of blood pressure. • Informing them of the symptoms of preeclampsia and of the importance of contacting their health care provider immediately if they occur. Also, inform them that preeclampsia can occur postpartum. • Counseling them on healthy weight gain, prenatal vitamin use, and a nutritious diet, including adequate calcium intake. For women with low calcium intake, refer them to their health care provider to discuss whether a calcium supplement is appropriate. Please note that a low-sodium diet and/or weight loss is NOT recommended as treatment for HTN during pregnancy. • Encouraging them to discuss individualized physical activity recommendations with their health care provider. • Informing them that hypertension during pregnancy increases their risk of future HTN, cardiovascular disease, and stroke. • Providing information on avoiding any use of alcohol, tobacco, marijuana or illegal substances, as well as offering substance use referrals. The WIC Substance Use Prevention Manual is available for additional guidance and referral resources: https://wicworks.fns.usda.gov/resources/wic-substance-use-prevention-guide.
• Referring to local home visiting programs for health monitoring and support, if available.
For Postpartum Women with Hypertension: • Asking probing questions to determine the type of hypertension they experienced during pregnancy and are now experiencing. • Informing them of the symptoms of postpartum preeclampsia and of the importance of contacting their health care provider immediately if they occur.
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• Providing breastfeeding promotion and support, unless contraindicated. Encourage women to discuss their breastfeeding status and goals with their health care provider, especially if medications are prescribed. • Encouraging them to attend all health care appointments, including their 4-6 week postpartum visit; to develop a plan for future pregnancies; to discuss health conditions and medication needs with their health care provider; and to have their BMI, blood pressure, lipids, and fasting glucose assessed yearly.
• Counseling them on achieving and maintaining a healthy weight, physical activity, following a diet consistent with the Dietary Guidelines for Americans or the DASH diet. • Providing information on avoiding any use of alcohol, tobacco, marijuana or illegal substances, as well as offering substance use referrals. The WIC Substance Use Prevention Manual is available for additional guidance and referral resources: https://wicworks.fns.usda.gov/resources/wic-substance-use-prevention-guide. • Referring them to their health care provider to discuss whether a calcium or folic acid supplement is appropriate, if intake of these nutrients seems inadequate. • Referring to local home visiting programs for health monitoring and support, if available.
For Children with Hypertension: • Encourage caregivers to take children to all health care appointments. • Counsel caregivers on: healthy pediatric weight gain and, for children with high weight-for-length or obesity, discuss strategies for achieving and maintaining a healthy weight; age-specific, DASH-type eating habits; and the importance of adequate sleep and physical activity in children.
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Late to Prenatal Care (3341) Category: PG Defined as: Prenatal care beginning after the 1st trimester (after completed week 13 of gestation). Justification: Women who do not receive early or adequate prenatal care are more likely to deliver premature, growth retarded, or low birth weight infants. Women with medical or obstetric problems, as well as young adolescents, may need closer management with the frequency of prenatal visits determined by the severity of the identified health problem. Procedure: Determine if the woman did not have her first prenatal care visit before she completed 13 weeks of gestation. This risk criterion applies to a pregnant woman only. A woman who has not contacted a healthcare professional to schedule a prenatal appointment should be given referral information as appropriate. Participant Focused Counseling: WIC interventions such as referrals to prenatal care and encouragement to keep scheduled prenatal appointments and to follow the advice of health care professional(s) promotes optimal birth outcomes. A pregnant woman late to prenatal care can: ● State one or more steps she can take to get early and adequate prenatal care. ● State the food and lifestyle choices she can make that promote a positive pregnancy outcome.
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Large for Gestational Age (LGA) (1531) Categories: IBE, IBP, IFF Defined as: Birth weight of ≥ 9 pounds (≥ 4000 grams). Presence diagnosed by a physician as self-reported by applicant/participant/caregiver. Justification: Infant mortality rates are higher among full-term infants who weigh > 9 pounds (> 4000 grams). LGA is associated with congenital birth defects (especially congenital heart conditions) and developmental and intellectual retardation. LGA may be due to uncontrolled maternal diabetes. It can contribute to childhood obesity that may persist into adult life. Procedure: Determine if the infant’s birth weight was 9 pounds or greater. Review collected information to determine if feeding practices are present that could promote a rapid rate of weight gain, such as an early introduction of solid foods. Participant Focused Counseling: The caregiver can state the feeding practices she can follow to promote optimal growth and development in her child.
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Limited Ability of Caregiver to Make Feeding Decisions (9021) Categories: All Defined as: A woman (pregnant, breastfeeding, or non-breastfeeding) or infant/child whose primary caregiver is assessed to have a limited ability to make appropriate feeding decisions and/or prepare food, including: ● ≤ 17 years of age; ● Mental illness, including diagnosed clinical depression, intellectual disability; ● Physically disabled, limiting food preparation ability; OR ● Currently using or history of misuse of alcohol, use of illegal substances, use of marijuana, or misuse of prescription medications.
Note: This risk factor must be manually assigned in WOW and a note must be written to document it. Justification: ● The mother or caregiver 17 years of age or younger generally has limited exposure and skills needed to care for and feed a dependent. ● Cognitive limitation in a parent or primary caregiver has been recognized as a risk criterion for Failure to Thrive as well as abuse and neglect. ● The mentally handicapped caregiver may not exhibit the necessary parenting skills to promote beneficial feeding interactions with the infant. ● Maternal mental illnesses such as severe depression and maternal substance abuse are strongly associated with abuse and neglect. ● Physical handicaps such as blindness or para- or quadriplegia may restrict or limit the caregiver’s ability to prepare and offer a variety of foods. ● Substance abuse can lead to impaired parental behaviors, compromised caregiving relationship, reduced capacity to prioritize infant/child’s needs (including feeding needs) over need for substances, parental difficulty in controlling emotions and anger, reduced likelihood for infants/children to receive adequate medical and dental care, chaotic, higher rates of household financial instability, food and housing insecurity, inconsistent employment, domestic violence, and stress, parental incarceration, increased likelihood of infant/child entering foster care, increased risk of neglect and abuse.
Procedure: Determine if the woman or the infant/child’s primary caregiver has a limited ability to make appropriate feeding decisions and/or prepare food for the reasons stated above.
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Participant Focused Counseling: ● Education, referrals and service coordination can aid the mother/caregiver in developing skills, knowledge, and or assistance to properly care for a dependent. ● The goals of nutrition counseling are to provide risk- and age-appropriate information and support that will enable the woman or caregiver with a limited ability to make feeding decisions to improve nutritional status.
WIC staff can: ● Provide individualized nutrition education in an easy-to-understand format.
● Provide referrals to promote parenting and infant/child feeding skills, including referrals to local home visiting programs, parenting programs, and early intervention services.
● Provide referrals to those with substance misuse for professional treatment, referring to community resources for alcohol and substance use support groups, and providing breastfeeding promotion and support to women enrolled in supervised medication- assisted treatment programs.
● Encourage participants/caregivers with mental illnesses, intellectual disabilities, and physical disabilities to follow the health care provider’s plan of care. Coordinate with health care providers, as needed.
● Provide individualized food packages, tailored to meet the needs of participants. Some caregivers who have a limited ability to make appropriate feeding decisions/prepare food may be unable to prepare powder or concentrated infant formula. Thus, for the safety of the infant, State WIC Agencies may allow ready-to-feed (RTF) WIC formulas to be issued when it is determined that the caregiver may have difficulty correctly diluting powder or concentrated formulas.
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Listeriosis (3529) Categories: ALL Defined as: infection caused by the bacteria Listeria monocytogenes within the past six months. It is most commonly transmitted through contaminated food; however it is also naturally present in the soil, water, and animals, including poultry and cattle. A participant determined to have Listeriosis should be referred to the CPA for Nutrition Care counseling. Justification Listeriosis is especially dangerous due to its ability to grow in cold temperatures, unlike many other pathogens. Common food sources include ready-to-eat deli meats and hot dogs, unpasteurized milk and dairy products, raw sprouts and others. Symptoms include fever, stiff neck, confusion, weakness, vomiting, and diarrhea. Pregnant women and newborns are at exceptionally high risk for listeriosis. Pregnant women are 10-20 times as likely as the general population to become infected. It can lead to miscarriage, stillbirth, or lifelong health issues for the child. Participants with weakened immune systems are also at higher risk. Participant Focused Counseling Use a conversation with open-ended questions to determine typical food habits and risks for Listeriosis, and possible approaches the participant can take to manage or prevent the infection. Possible options include: ● Prevention by safe food handling and storage ● Recommend alternatives to raw milk and dairy products ● With an existing infection, o Get sufficient calories to meet increased nutrient needs using the US Dietary Guidelines o Offer suggestions to address poor appetite ● Provide education on safe food handling and storage practices
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Low Birth Weight or Very Low Birth Weight (1411) (1412) Categories: IBE, IBP, IFF, C-1
Defined as: ● LBW: Infant born with a birth weight ≤5 pounds, 8 ounces (≤2500 grams) ● VLBW: Infant born with a birth weight (≤3 pounds, 5 ounces (≤1500 grams)
An infant identified with VLBW should have Nutrition Care counseling. Best Practice: see participant immediately; if not possible, within 5 days. Provide Nutrition Care follow-up in 1-3 months.
An infant identified with LBW should have Nutrition Care counseling. Best Practice: provide Nutrition Care follow-up in 3-6 months.
Justification: LBW is considered the single most important predictor of infant mortality, especially within the first months of life (6). Neonates with LBW have a 20 times greater risk of dying compared to infants of normal birth weight. LBW contributes to a range of poor health outcomes including fetal and neonatal mortality and morbidity, and inhibited growth. LBW is usually caused by intrauterine growth restriction (IUGR), preterm birth (PTB) or both. Preterm birth (an infant born at fewer than 37 weeks’ gestational age) is the most common cause of LBW. In the US, the rates of preterm births have increased from 10% to 12.5% in the past 25 years, likely as a result of higher survival rates due to advances in perinatal medical care. In the U.S., approximately 1 in 12 infants (8%) is born with LBW. The percentage of LBW infants has increased 4% among all racial groups from 2016-2021 in the U.S. Since 2016, LBW rates increased a total of 1% for non-Hispanic White women, 7% for non- Hispanic Black women and 7.3% for Hispanic women. The rates of LBW among different racial and ethnic groups in the U.S. are: • 1 in 7 Black infants (14%) • 1 in 12 Asian infants (8%) • 1 in 13 Native American or Alaska Native infants (8%)
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• 1 in 14 Latin infants (7%) • 1 in 14 White infants (7%) Black infants are more than twice as likely to be born with a LBW or to die in their first year of life as White infants. Rates of very low birthweight (VLBW) infants comprise only 1.0% of live births in the U.S. but Black mothers are 2.6 times more likely to have a VLBW infant than White mothers. The increased likelihood of LBW in Black infants has been associated with mothers who are unmarried, unemployed, lower income, younger, and receive federal government assistance to pay for rent. Yet even with the presence of traditional protective factors such as marriage, education, and being non-smokers, Black women still experience LBW at higher rates than Whites. Institutional racism (differences in access to resources by race as well as differences in policies, laws and practices that reinforce racial inequity) may explain racial disparities in LBW between Black and White women. Black women are at a higher risk of chronic stress due to adverse social determinants including low socioeconomic status, housing insecurity, and experience racism as a stressor and weathering (discrimination that worsens with age). Black mothers, when compared to other racial or ethnic groups, have the highest rate of LBW babies despite whether they were born in the U.S. or in another country. However, multiple studies have shown Black infants born to mothers who are immigrants experience LBW at rates similar to infants born to White mothers, suggesting the presence of other factors affecting birth weight for non-immigrant Black mothers. U.S. born Black women have more exposure to racism as a major stressor that negatively impacts maternal health while foreign born Black women do not report perceiving racism in the same way. In addition, foreign-born Black women may have more positive social determinants such as higher levels of education and income, and access to better health care. This issue is very complex, and continued research is needed focusing on the factors contributing to the inequitable racial gap in LBW. LBW infants are more likely than infants whose weight is normal to have medical problems that may include: • Respiratory: Respiratory Distress Syndrome (RDS). Infants with RDS do not have a protein called surfactant that keeps small air sacs in an infant’s lungs from collapsing. Treatment with surfactant helps these infants breathe more easily. Infants who have RDS also may need oxygen and other medical support to help their lungs work. • Neurological: Intraventricular Hemorrhage (IVH). Bleeding in the brain.
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• Cardiovascular: Patent ductus arteriosus. Patent ductus arteriosus is when an opening between 2 major blood vessels leading from the heart does not close properly. This can cause extra blood to flow to the lungs. In many infants who have patent ductus arteriosus, the opening closes on its own within a few days after birth. Some infants need medicine or surgery to close the opening. • Gastrointestinal: Necrotizing enterocolitis (NEC) is a gastrointestinal disease that involves infection and inflammation that causes damage and the death of cells in some or all the intestines. • Jaundice: An excess of bilirubin due to the infant’s liver not adequately removing it from the bloodstream. • Retinopathy of prematurity: When an infant’s retinas do not fully develop in the weeks after birth. • Immunological: Sepsis, pneumonia, or meningitis. In an infant who is born prematurely, the immune system may not be fully developed and may not be able to fight off infection. When LBW infants become children, they tend to have lower neurodevelopmental scores in the areas of language, cognition, and motor skills compared to term normal birth weight infants. There is also evidence that LBW infants have a higher risk of developing chronic health conditions later in life including: • Diabetes • Heart disease • High blood pressure • Metabolic syndrome • Obesity • Stroke Nutrition for Infants with LBW and VLBW The LBW or VLBW infant may begin life with a compromised nutritional status and require a form of nutrition support, (addition of infant formula, special infant formula, tube feeding). Some of these infants, especially ones with VLBW, will need supplemental feedings because they have limited nutrient reserves at birth and are subject to physiological and metabolic stresses that increase their nutrient needs. Providing breastmilk to these infants in the first month of life has been linked to improved growth and development. While infant formula can be used to offer higher amounts of macronutrients than breastmilk, it can be harder to digest
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for LBW and VLBW infants. Breastmilk contains beneficial biological components, including immunoglobulins, cytokines, growth factors, hormones, antimicrobial agents, immune cells, stem cells, prebiotic oligosaccharides, and probiotic bacteria. Mother’s own milk has been associated with multiple health benefits for LBW and VLBW infants, including lower incidences of necrotizing enterocolitis (NEC), late-onset sepsis, chronic lung disease, retinopathy of prematurity, and neurodevelopmental impairment. Pasteurized donor breastmilk is recommended when mother’s own milk is not available or sufficient. LBW infants that are supplemented with fortified pasteurized donor milk have a greater risk of growth failure than those fed mother’s own milk. For VLBW infants, breastmilk often requires fortification with formula in order to meet their nutritional needs. Assistance in early milk expression should be available to mothers within 6 to 8 hours of birth of any VLBW infant because of the need for early and frequent milk expression to maintain milk supply. The use of breastmilk is lower among VLBW infants with non-Hispanic Black mothers, compared with those with non-Hispanic White mothers. Approaches that have been shown to reduce Black and White disparities in breastfeeding in the NICU setting include peer counselor programs and support groups, assistance with breast pump acquisition, and transportation for mothers to visit the hospital. Implication for WIC Nutrition Services WIC services can directly support LBW and VLBW infants and their caregivers, as they may have unique feeding difficulties. LBW and VLBW infants may be born preterm so their delivery is often unexpected, and a mother may not have made decisions about how to feed her infant yet. These infants may require additional calories from formula, extra breastfeeding support, and/or special infant formula. WIC can support LBW and VLBW infants and their caregivers through: • Providing breastfeeding education to mothers. This has been shown to increase breastfeeding intent and decrease maternal anxiety. Education may include information on the health benefits of mother’s own milk, the need for early and frequent milk expression, the role of skin-to-skin contact, nonnutritive suckling, direct breastfeeding when physiologically appropriate, and technical information on proper milk handling, storage, and transport. • Referring to a WIC breastfeeding peer counseling program, if available. • Promoting and supporting breastfeeding as the normative standard for infant nutrition and providing early and frequent breastfeeding support. • Recommending the use of a hospital grade electric breast pump for expressing milk if the infant is in the NICU or the infant is unable to breastfeed directly from the breast. • Providing anticipatory guidance about potential feeding challenges.
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• Monitoring the child’s growth to ensure healthy weight gain. • Providing nutrition education for mothers/caregivers and appropriate referrals as necessary for growth, feeding, health, and/or infant developmental issues. • Discouraging families from direct milk sharing and the purchase of breastmilk from Internet-based sources as both practices are associated with risks of bacterial or viral contamination of non-pasteurized milk and the possibility of exposure to medications, other substances, and unsafe handling practices. For formula fed infants: Assure formulas are mixed correctly. Check with the HCP for increased calorie mixing instructions as needed. Boil and sterilize water, bottles and parts until the baby is 4 months old. (adjusted age) Do not put anything in the bottle except formula or breastmilk. Use baby-paced bottle feeding. Review hunger and fullness cues. Monitor growth to ensure healthy weight gain. Provide anticipatory guidance about feeding challenges.
Procedure: ● Determine if the infant or child’s birth weight was 5 pounds, 8 ounces or less. ● Review collected information for appropriateness of feeding practices.
Participant Focused Counseling: The goal of nutrition counseling is to assist and support the caregiver in establishing and maintaining feeding practices that support the optimal growth of the infant.
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Low Head Circumference (1521) Categories: IBE, IBP, IFF, C-1 Defined as: Head circumference less than 2.3rd % when plotted on the CDC/WHO Birth to < 24 months gender specific Head Circumference for Age growth chart. Presence diagnosed by a physician as self-reported by applicant/participant/caregiver or as reported or documented by a physician or someone working under physician’s orders.
Justification: Low head circumference (LHC) is related to a variety of genetic, nutrition, and health factors. While LHC alone does not necessarily indicate abnormal brain development, it may be indicative of future nutrition and health risk, particularly poor neurocognitive abilities. LHC is associated with VLBW, pre-term birth, and socioeconomic status, and is in part related to nutrition factors.
Participant Focused Counseling: WIC Counselors can assist families in making nutritionally balanced food choices to promote optimal growth and provide referrals to medical providers and other available local resources.
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Low Hemoglobin/Hematocrit (2011) Categories: All Defined as: Infants and children 9 months of age and older: Hemoglobin ≤ 10.9 g/dl or hematocrit ≤ 32.8% Women: Cut-off values for hemoglobin or hematocrit that are established by the CDC. (See Table A) A participant who has a hemoglobin value < 10g/dl (or hematocrit < 30%) should have Nutrition Care counseling. Best Practice: Provide Nutrition Care follow-up in 3-6 months.
A participant with hemoglobin <9g/dl should have Nutrition Care counseling. Best Practice: See participant immediately; if not possible, within 5 days.
A participant with hemoglobin ≤8g/dl should have test results confirmed by a second test. If confirmed, participant should be referred to their Health Care Provider immediately. Follow Local Health Department Policy for Participants with Hgb ≤8 g/dl. Justification: Hemoglobin and hematocrit reflect the amount of functional iron in the body and are the most frequently used tests to screen for anemia, including iron deficiency anemia (IDA), megaloblastic anemia (folic acid or B-12 deficiency), or sickle cell anemia and thalassemia (inherited) While the hemoglobin test is neither a direct measure of iron status, nor does it distinguish among different types of anemia, it is a useful screening tool for referring a WIC participant to their health care provider for further evaluation. Iron deficiency anemia is the most common anemia in children and women of childbearing age . Iron is present in all cells in the body and serves several vital functions. Iron: ● Carries oxygen from the lungs to the rest of the body. ● Is involved in the synthesis of hormones. ● Is involved in normal growth and development. Iron deficiency may be caused by a diet low in iron, insufficient absorption of iron from the diet, or increased iron requirements due to growth, blood loss, or pregnancy. Groups at risk of iron deficiency anemia include pregnant women, infants and young children, women with heavy menstrual bleeding, frequent blood donation, and people with cancer, gastrointestinal disorders, or heart failure.
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Iron deficiency progresses to Iron deficiency anemia when iron stores become so low that hemoglobin production is disrupted. Iron Deficiency Anemia is associated with GI disturbances, diminished physical work capacity, impaired heat regulation, immune dysfunction, and Helicobacter pylori infection. Iron in the Diet Dietary sources of iron come in two major forms: heme and nonheme iron. Heme iron is well absorbed and found primarily in animal food sources, including red meat, liver, poultry, and fish. Nonheme iron is not absorbed as well and is found in foods from plants. Dietary sources of nonheme iron include iron-fortified grain products, legumes, fruits, and green leafy vegetables. Because nonheme iron is less bioavailable, the iron requirement for vegetarians is 1.8 times higher. Additional factors can also affect iron absorption. Consumption of vitamin C-rich foods enhances the absorption of nonheme iron. Consumption of meat, poultry, or fish with a meal increases the absorption of nonheme iron. Phytates, found in grains and beans, and some polyphenols, such as those found in cereals and legumes, can inhibit nonheme iron absorption. Calcium is linked to a reduction in the absorption of both heme and nonheme iron. The effects of enhancers and inhibitors on iron absorption are diminished by a typical mixed western diet and do not significantly impact most people’s iron status.
Iron Deficiency Anemia in Women Women of childbearing age require additional iron to make up for: ● blood loss during menstruation ● increased needs during pregnancy ● blood loss at delivery and postpartum ● adolescent pregnancy ● gestational diabetes ● multiparity (For more information on adolescent pregnancy, gestational diabetes and multiparity see risk #331 Pregnancy at a Young Age, risk #302 Gestational Diabetes, risk #303 History of Gestational Diabetes and risk #335 Multi-fetal Gestation).
The strongest predictors of IDA in postpartum women are IDA during pregnancy and high blood loss during delivery.
Pregnant women are at particular risk due to their increased iron needs. Pregnant women need almost twice as much iron as
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those who are not pregnant to support increased red blood cell production and the development of the fetus and placenta. The Recommended Dietary Allowance (RDA), the average daily level of intake sufficient to meet the nutrient requirements of nearly all (97%–98%) healthy individuals, for iron in pregnant women is 27 mg per day. Based on data from the National Health and Nutrition Examination Survey (NHANES), 2001-2014, the average iron intake from food for pregnant women aged 20 to 40 years was 17.2 mg, well below the RDA. Given the high iron requirements during pregnancy and insufficient intake from foods, iron supplementation is often recommended during pregnancy. Based on data from NHANES, 1999-2010, 16.3% of pregnant women 12-49 years old in the United States had Iron Deficiency, including 2.6 with Iron Deficiency Anemia. Data also showed that Iron Deficiency was more prevalent in: ● women in the second or third trimester ● Mexican American pregnant women ● non-Hispanic black pregnant women ● women with parity greater than or equal to 2
In addition to high iron needs, women often under consume iron putting this group further at risk for IDA (2) IDA during pregnancy increases the risk of maternal death and is associated with several negative fetal and maternal outcomes. Maternal IDA Increases an infant’s risk for: ● low birth weight ● premature birth ● death ● impaired cognitive and behavioral development A long history of studies supported the belief that the fetus is protected from any impact of maternal iron status, however, a better understanding of regulation of iron physiology and neonatal iron status is challenging this assumption. Newer literature indicates fetal iron stores may be compromised when maternal iron stores are suboptimal, linking IDA during pregnancy with IDA in infants.
Iron Deficiency Anemia in Infants and Children Infants and children are at risk for ID and IDA given their high iron requirements to support their rapid growth. The prevalence of anemia and possibly ID and IDA in infants and children has declined since the 1970s in the U.S., and many attribute this decline to the fortification of infant formula and cereal and the establishment of the WIC program. Based on data from the 2007-2010 NHANES, 7.1% of children aged 1-5 were iron deficient and 1.1% had IDA. The rates were higher in 1- to 2-year-olds at 13.5% and 2.7%
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respectively. Based on CDC recommendations, WIC regulations require a hematological test to screen for anemia during the following timeframes for infants and children: ● Infants: 9 to 12 months of age. ● Children 1-2 years: One blood test is required between 12 to 24 months of age, ideally 6 months after the infant screen (around 15 to 18 months of age). ● Children 2 to 5 years: Once every 12 months for children 2-5 years of age whose blood results were within normal range at their last certification. Iron is essential for normal neurodevelopment of infants and children. Numerous studies have linked IDA in infants and children to later cognitive, motor, and behavior effects. Cognitive deficits and the impact of IDA can be long lasting and may be irreversible, even with treatment. It has been difficult to establish a causal relationship between IDA and these deficits due to confounding variables and difficulty designing and executing the large-scale studies needed to demonstrate a direct link. IDA can also increase susceptibility to lead poisoning by increasing intestinal lead absorption. While all infants and children are at risk of IDA due to their rapid growth, additional factors can place infants and children at higher risk. The table below outlines risk factors for IDA in infants and children: Risk Factor Additional Information History of Prematurity* Preterm infants miss out on the rapid accumulation of iron that occurs in the last trimester of pregnancy, are born with lower iron stores and are at risk of depleting their iron stores earlier than full term infants History of low birth weight or small for gestational age † Low birth weight and small for gestational age infants are more likely to have lower iron stores that are unable to support the catch-up growth often seen in these infants Exclusive breastfeeding beyond 4 months of age without supplemental iron While the iron breast milk contains is highly bioavailable, it is very limited. Full-term infants usually have adequate iron stores for 4 to 6 months but become at risk of developing iron deficiency at 6 to 9 months, unless they obtain adequate iron from complementary foods, iron- fortified formula, or iron supplementation
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Dietary habits linked with inadequate iron intake The following dietary habits may increase an infant or child’s risk for inadequate iron intake: use of non-iron fortified formula, introduction of cow’s milk in the first year of life, weaning to whole milk or complementary foods that do not include iron-fortified cereals or foods naturally rich in iron Maternal IDA Infants born to mothers with IDA during pregnancy may be born with lower iron stores and are more likely to develop IDA as infants and children Feeding problems, poor growth, and inadequate nutrition‡ These challenges, which are often seen in infants with special care needs, are considered risk factors Demographic factors Low socioeconomic status and having parents who are migrant workers or recent immigrants are also associated with increased risk * For more information on prematurity see Risk #142 Preterm or Early Term Delivery. † For more informaƟon on low birth weight or small for gestaƟon see Risk #141 Low Birth Weight and Very Low Birth Weight and Risk #151 Small for Gestational Age. ‡ For more informaƟon on special care needs see Risk #362 Developmental, Sensory or Motor Disabilities Interfering with the Ability to Eat. Implications for WIC Nutrition Services The WIC food package is designed to include foods that contain specific nutrients to improve the health status of program participants, address inadequate intakes, and, ultimately, prevent nutrient deficiencies such as ID and IDA. Nutrition education combined with the WIC food package can help decrease the likelihood that an individual would develop IDA. For individuals who currently have low Hgb or Hct, WIC staff can: • Refer participants to their health care provider for more thorough testing as appropriate. Only a health care provider can diagnose anemia and determine the specific type and cause.
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• Reinforce treatment plans, such as iron supplementation, provided by the health care provider, and refer participants to health care providers for medical follow-up care. • Per State policy, provide follow up testing/referrals at future appointments. • Discuss lead testing with participant or parent/caregiver and refer to appropriate resources if needed. • Reiterate infant feeding guidance such as providing iron-fortified infant formula for infants not breastfed or partially breastfed for the first year of life and offering iron-rich or iron fortified complementary foods around 6 months of age. • For breastfed infants, refer to healthcare provider to determine if iron supplementation is needed before 6 months of age, see: o to https://www.cdc.gov/breastfeeding/breastfeeding-special-circumstances/diet- and-micronutrients/iron.html • Encourage consumption of iron-rich foods (with an emphasis on the foods in the WIC food package): Lentils and beans, fortified cereals, red meats, fish, and poultry, for more information, see: o https://ods.od.nih.gov/factsheets/Iron-HealthProfessional/#h3 • Encourage consumption of foods rich in Vitamin C to aid in iron absorption: Citrus fruits, tomatoes, and other fruits and vegetables, for more information see: o http://ods.od.nih.gov/factsheets/VitaminC-HealthProfessional/ Procedure: Obtain a blood hemoglobin or hematocrit test result. Infants and Children: ● An infant must be tested between 9 and 12 months of age. ● A child must be tested once, between 12 and 24 months of age (ideally at 15 to 18 months of age or 6 months after the infant’s test), then annually, between 24 and 60 months, provided the test result is above the cut-off value or at a 6 month interval if the test result is equal to or below the cut-off value. ● Compare the result to the cut-off value. If the hemoglobin is ≤ 10.9 g/dl or hematocrit ≤ 32.8%, assign the risk criterion.
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Low Maternal Weight Gain (1311) Category: PG Defined as: A pregnant woman’s weight gain is below the minimum recommended for the completed week of gestation. A woman who is both underweight and has low maternal weight gain should have Nutrition Care counseling. Justification:
In the short term, low maternal weight gain in the second and third trimesters is associated with an increased risk of small for gestational age (SGA) infants, especially in underweight and normal weight women, failure to initiate breastfeeding, and preterm birth among underweight, and to a lesser extent, normal weight women.
In the long term, poor maternal nutrition during pregnancy can have permanent, detrimental effects on the child’s health in later years, including increased risk for obesity, impaired glucose tolerance, and cardiovascular disease. This most likely results from suboptimal maternal nutrition that affects fetal organ development.
Inadequate gestational weight gain is most prevalent among Asian, Hispanic, and black mothers. Hispanic, black, and women who identified as “other” regarding race gain significantly less weight than white women after adjusting for pre-pregnancy BMI, age, parity, and education. Black and Hispanic women compared to white women are more likely to have inadequate weight gain as opposed to excessive gestational weight gain. Research shows that black women in the U.S. are more likely to gain less than the recommended amount of weight during pregnancy and more likely to lose weight during pregnancy compared to white women
Weight Loss during Pregnancy Weight loss during pregnancy can result in SGA infants, stillbirth, and neonatal death (8). In addition, surviving children are at risk for poor growth and infection during infancy. Common causes of unintended weight loss during pregnancy include food insecurity, substance misuse, housing insecurity, infection, food-borne illness, and symptoms associated with pregnancy such as hyperemesis gravidarum (9). Please refer to Risk - Hyperemesis Gravidarum for additional information.
Weight Loss during Pregnancy in Obese Women The recommended amount of weight gain in obese women during pregnancy remains controversial. Research demonstrates that it may be beneficial for the mother, and not harmful for the infant, to lose weight during pregnancy. The benefits of weight loss among obese pregnant women include decreased rates of cesarean delivery, large-for-gestational-age infants, and postpartum weight
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retention. As a result, some scientists are now suggesting that the NASEM recommendations for weight gain in obese pregnant women be re-evaluated.
Although controversy remains regarding weight loss during pregnancy among obese women, if a pregnant woman was obese prior to pregnancy, she should follow the advice of her health care provider regarding weight recommendations. For WIC nutrition risk assignments, WIC staff should follow the NASEM recommendations.
The recommended rate of weight gain for women with singleton pregnancies is based on pre-pregnancy weight status. The total recommended weight gain is as follows: ● Underweight status (BMI <18.5): 28 to 40 pounds ● Normal weight status (BMI 18.5-24.9): 25 to 35 pounds* ● Overweight status (BMI 25.0-29.9): 15 to 25 pounds* ● Obese status (BMI ≥ 30.0): at least 11-20 pounds* *Based on 2009 IOM Guidelines, the BMI weight categories used for adult women will be used for pregnant adolescent women also. For normal weight women pregnant with twins, total recommended weight gain is 37-54 pounds; overweight women, 31-50 pounds; and obese women, 25-42 pounds. Weight gain should be 4-6 pounds in the 1st trimester and about 1.5 pounds per week during the 2nd and 3rd trimesters. For triplet pregnancies, overall gain should be about 50 pounds with a steady gain of about 1.5 pounds per week. For underweight women with multiple fetuses, a consistent weight gain of 1.5 pounds per week during the second and third trimesters is associated with a reduced risk of preterm and low-birth weight delivery in twin pregnancy. Procedure: Use Table I-P for the assessment. ● Obtain current height and weight measurements. ● Obtain pre-pregnancy weight (self report or from health care professional). ● Record height and weight measurements in the woman’s record. ● Use Table W to determine pre-pregnancy weight status. ● Subtract the woman’s pre-pregnancy weight from her current weight to determine the number of pounds gained. ● Determine the last completed week of gestation when height and weight measurements were taken. ● Using Table I-P, locate the completed week of gestation in the left-hand column. Read across the columns to locate the woman’s pre-pregnancy weight status.
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● If she has gained equal to or less than the number of pounds in the column, she has low maternal weight gain.
Note: Do not evaluate this risk criterion for a woman pregnant with twins, triplets, or more. Participant Focused Counseling: Review collected information about dietary or lifestyle practices or medical conditions that could explain low maternal weight gain. Tailor nutrition education for pregnant woman to ensure she receives nutrition support that is relevant to her concerns and lifestyle factors. Assist pregnant women by carefully assessing the health status, dietary intake, and concerns of the woman in a participant- centered manner to find out possible factors contributing to low weight gain.
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May Not Meet Dietary Guidelines (4011) Categories: PG, BE/BP, WPP, C 2-4 Defined as: Women and children age 2 and older, who meet the eligibility requirements of category, income, and residency may be presumed to be at nutritional risk based on Failure to meet the Dietary Guidelines for Americans (consuming fewer than the recommended number of servings from one or more of the basic food groups, based on energy needs). Justification: Research has found that less than one percent of all women and children age 2-5 meet the recommendations for all food groups. Furthermore, members of low-income households are less likely to meet recommendations than more affluent ones. According to the Institute of Medicine, “evidence exists to conclude that nearly all low-income women in the childbearing years, and children age 2 and older are at dietary risk, vulnerable to nutrition insults, and may benefit from WIC services.” By presuming dietary risk, “WIC retains its potential for preventing and correcting nutrition-related problems.” Procedure: This risk factor may be assigned only to women and children age 2 and older for whom a complete nutrition assessment has been performed and for whom no other risk is identified. Participant Focused Counseling: Anticipatory guidance is the focus of the session. ● Guide participant in choosing healthy foods and age appropriate physical activities. ● Reinforce positive lifestyle behaviors. ● Discuss nutrition-related topics of interest to participant, such as food shopping, meal preparation, feeding relationships, and family meals. ● Refer as appropriate to the Supplemental Nutrition Assistance Program (SNAP), community food banks, and other available nutrition assistance programs.
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Medical Condition, Nutrition Related (3411-3621) Categories: All Defined as: Any condition listed below that has been diagnosed by a physician as self reported by applicant/participant/caregiver or as reported or documented by a physician or someone working under physician’s orders. Participants identified with one of these risk criteria should have Nutrition Care counseling. Procedure: Use collected information to determine that the participant has a diagnosed medical condition listed below. The condition must currently affect nutritional status. Section 246.7(i)(6) of the WIC Program regulations requires that the State Agency ensure that appropriate documentation is included in the applicant’s WIC record to substantiate the nutrition risk condition(s) used to certify the applicant, and to validate conformance with the definition of the nutrition risk condition(s). When a self-report of a medical diagnosis is given, the CPA or CPPA must validate the presence of the condition by asking the following questions: ● Is this condition current and being treated by a health care professional? ● Is this condition being controlled by diet or medication or both? ● What dietary instructions have been prescribed? ● What medication has been prescribed?
The name and contact information for the medical professional should be obtained to allow communication and verification, if necessary. When determined appropriate, a consent form for release of confidential information may be completed and signed by the applicant/participant or caregiver in order to allow collection of pertinent medical or diet information to support the nutrition risk determination, and to assist the CPA in supporting the nutritional plan of care for the participant.
Expanded background material on each of the following conditions can be found in the Nutrition Care Manual.
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Explanation: Asthma, moderate persistent or severe persistent (3601) Asthma must be diagnosed as moderate persistent or severe persistent that requires the daily use of an inhaled anti-inflammatory agent or an oral corticosteroid. Bronchitis Present in the last 6 months. (3526) An acute infection that occurs when the airways in the lungs swell and produce mucus, resulting in a cough. It typically occurs after a chest cold and is usually caused by a virus. Since bronchitis is rarely caused by bacteria, antibiotics are not needed or recommended, and can harm both children and adults. Bronchitis typically resolves on its own in two weeks, but cough may last 8 weeks. Pain relievers should be appropriate for the age of the child. Only acetaminophen should be used for infants under 6 months of age. Prevention rests on good hygiene, updated immunizations, and not smoking. Cancer (3471) Nutritional status at the time of diagnosis is associated with outcome of treatment. The type of cancer and the stage of disease progression determine the type of medical treatment and nutrition management. Cardiorespiratory diseases (3604) Cardiorespiratory diseases affect normal physiological processes and can be accompanied by growth failure, failure to thrive, and malnutrition due to low calorie intake and hypermetabolism. Cardiovascular Disease (CVD) (3603) CVD (heart disease) is an umbrella term for several types of heart conditions that cause a decrease flow of blood to the heart which can result in a heart attack and is the leading cause of death among women. Risk factors for CVD include diabetes, smoking, obesity and overweight, physical inactivity, high blood pressure, and high cholesterol. Women-specific risk factors for CVD are pregnancy and pregnancy-related complications, including preeclampsia, preterm delivery, gestational diabetes, and polycystic ovary syndrome. People with CVD benefit from physical activity and a healthy diet including high fiber foods, and a diet low in sodium, saturated fat, sugar, and alcohol.
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Celiac disease (or Celiac Sprue; Gluten Enteropathy; Non- tropical Sprue) (3541)
Inflammatory condition of the small intestine precipitated by the ingestion of gluten, a protein in wheat, rye, some oats, and barley in individuals with genetic predisposition. Eating gluten- containing foods can lead to diarrhea, weight loss, and malabsorption of other nutrients, and damage to the small intestine. Lifelong strict avoidance of these grains is essential. Nutrition counseling can help these participants meet their nutrient needs and help in compliance.
Cerebral palsy (3485)
Oral motor dysfunction is associated with cerebral palsy (CP). Infants and children often have poor growth due to eating impairment (difficulty spoon feeding, biting, chewing, sucking, cup drinking, swallowing.) Texture modification, increased calories and nutrients, and referral to feeding clinics are often required. Cleft lip or palate (3492) Severe cleft lip or palate often cause difficulty with chewing, sucking, and swallowing even after extensive repairs. Nutrition care may be needed for adequate growth, development, and health maintenance. Congenital Hyperthyroidism (3444) Excessive thyroid hormone levels at birth, either transient (due to maternal Grave’s disease), which is treated with antithyroid drugs and subsides within several weeks, or persistent (due to genetic mutation). Congenital Hypothyroidism (3443) Congenital hypothyroidism due to maternal iodine deficiency is the leading cause of preventable mental retardation. Unless treated within 18 days after birth, the mental retardation will be irreversible. Crohn’s disease (3423) Weight loss, growth impairment, and malnutrition are prevalent. Nutrition care is essential. Cystic fibrosis (3602) Cystic fibrosis is a genetic disorder that affects the cells that produce mucus, sweat, and digestive fluids. Despite progress, life expectancy is limited to 35-40 years. People with CF often face malnutrition, poor growth, frequent respiratory infections, breathing problems, and chronic lung disease. Due to the impact of CF on pancreatic enzymes, the digestion and absorption of protein and fats are impaired. Most people with CF take pancreatic enzymes and fat-soluble vitamins A, D, E and K. The focus of nutrition therapy is to ensure adequate intake through a personalized plan designed by a specialist RD. Best Practice: Contact Cystic Fibrosis Center and/or the participant’s Specialist RD before counseling and assigning food package,
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Developmental, Sensory, or Mental Disability (3621) Infants and children are at risk for nutritional problems. Pregnant and postpartum women may have chewing and swallowing problems that limit intake and increase malnutrition risk. Nutrition education , referrals, and service coordination are important early interventions. Consider contacting the participant’s Specialist RD before counseling and assigning food package. Diabetes Mellitus (3431) Diabetes mellitus consists of a group of metabolic diseases characterized by inappropriate hyperglycemia resulting from defects in insulin secretion, insulin action, or both. Control of diabetes through diet, exercise, and/or medication can reduce the degree of organ damage that occurs over time. Dietary guidelines for diabetes management vary depending upon the type of diabetes. Down Syndrome (3497) Hereditary or congenital condition at birth that causes a physical or metabolic abnormality. The current condition must alter nutritional status metabolically, mechanically, or both. Special attention to nutrition may be required to achieve adequate growth and/or to maintain health. Epilepsy (3481) People with epilepsy are at nutrition risk due to prolonged anticonvulsant therapy, inadequate growth, and physical injuries from seizures. Children on a ketogenic diet require growth monitoring, and increased energy and protein while maintaining ketogenic status. Women on antiepileptic drugs are at higher risk for infants with neural tube defects and may require folic acid supplementation. Gall Bladder Disease (3421) Includes gallstones, or obstructing bile duct causing pain and cramps, and inflammation of the gallbladder caused by bile duct obstruction. Since lipids stimulate gallbladder contraction, a low-fat diet with 25% to 30% of total calories as fat is recommended. Greater fat restriction is not recommended. Supplementation with fat soluble vitamins may be needed. Gastrointestinal anomalies (3493) Hereditary or congenital condition at birth that causes a physical or metabolic abnormality. The current condition must alter nutritional status metabolically, mechanically, or both. Special attention to nutrition may be required to achieve adequate growth and/or to maintain health. The goals of nutrition counseling vary depending upon the disorder. Gastroesophageal Reflux Disease (GERD) (3429) GERD is irritation and inflammation of the esophagus due to reflux of gastric acid into the esophagus. Nutrition Care for adults includes avoiding eating for 3 hours before going to bed, and avoiding fatty foods, coffee, and alcoholic beverages.
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Hyperthyroidism (3442) Excessive thyroid hormone production (known as Grave’s disease) causes increased energy expenditure and weight loss with increased appetite. Normal weight is usually regained after medical treatment. Monitor weight status and diet adequacy. Hypothyroidism (3441) Thyroid gland makes inadequate thyroid hormone, sometimes due to inadequate iodine intake during pregnancy and lactation, causing infants with irreversible brain damage and maternal complications such as anemia, preeclampsia, miscarriage, premature delivery, and postpartum thyroid disease. Encourage iodine sufficiency, including 150 mcg iodine supplement. Monitor weight status. Inborn Errors of Metabolism (3511) Includes but not limited to Phenylketonuria (PKU); Maple Syrup Urine Disease (MSUD); Galactosemia; Homocystinuria; Tyrosinemia; Histidinemia; urea cycle disorders; Glutaric Aciduria; Methylmalonic Acidemia; Glycogen Storage Disease; galactokinase deficiency; fructoaldolase deficiency; Propionic Acidemia; or Hypermethioninemia. Appropriate dietary management may include the use of special formulas. Contact appropriate metabolic dietitian before assigning formula or food package: Children's National Medical Center in DC--202-476-6287 Johns Hopkins--410-955-3071 University of Maryland Hospital--410-328-3335 Juvenile Idiopathic Arthritis (3606) IA is an umbrella term for all forms of childhood arthritis. Children with JIA face nutrition problems due to chronic inflammation, drug side effects, and/or functional problems like jaw joint stiffness which lead to lower BMI and smaller height. There is no prescribed diet for JIA, but omega-3 fatty acids from salmon, sardines, mackerel, herring, and tuna (and to a lesser degree ground flax, flaxseed oil, walnuts, and green leafy vegetables) may help reduce inflammation. They also help prevent heart disease. Monitor growth and encourage adequate caloric intake. Lactose intolerance (3551) Documentation should indicate that the ingestion of dairy products causes the following GI disturbances: nausea, diarrhea, abdominal bloating, and/or cramps and that the avoidance of dairy products eliminates them. Nutrition counseling can offer strategies for avoiding symptoms while consuming dairy products or to obtain nutrients such as calcium from alternate sources when dairy products or foods containing dairy products must be avoided. Secondary lactase deficiency results from small bowel injury and resolves when primary problem is resolved. Usually in infants. Congenital lactase deficiency is a rare disorder of a few infants that presents with intractable diarrhea when human milk or formula is introduced. Developmental lactase deficiency is relative lactase deficiency among pre-term infants <34 weeks gestation. May benefit from lactase supplemented feedings or lactose-reduced formula.
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Lupus Erythematosus Systemic Lupus Erythematosus (SLE) (3605) Lupus (SLE) is a chronic inflammatory and autoimmune disease affecting multiple organ systems including skin, joints, heart, and central nervous system. The most common symptoms are fatigue, loss of appetite and weight, and skin lesions (butterfly rash on face). It is most common among women of childbearing age (15-44 years). While safe and healthy pregnancies and healthy babies are possible, they are considered high risk pregnancies because of problems that arise during the pregnancy including kidney inflammation, gestational diabetes, and preeclampsia, with fetal complications like miscarriage, preterm birth, and intrauterine growth restriction. Diet quality is important due to higher risk of CVD (obesity, hypertension and dyslipidemias), low bone mineral density, and vitamin D deficiency. A low calorie diet high in nutrient-rich foods and mono and polyunsaturated fatty acids may help control inflammation. Vitamins A, B-6, C, D, and E, dietary fiber and limited protein and sodium may reduce comorbidities and flares.
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Multiple sclerosis (3482) Individuals with MS may have chewing and swallowing problems requiring food texture changes. Obesity and malnutrition frequently occur due to immobility and steroid and antidepressant use. Muscular dystrophy (3491) A familial disease characterized by progressive muscle wasting and atrophy. Rapid functional changes can result in children gaining weight too rapidly. Focus nutrition education on healthy foods for a balanced diet while limiting simple sugars and fat. Neural tube defects (3483) Limited mobility or paralysis, hydrocephalus, limited feeding skills, and genitourinary problems put children with neural tube defects at increased risk of abnormal growth and development. Ambulatory disability, atrophy of the lower extremities, and short stature place NTDs-affected children at high risk for increased BMI. Monitor for growth and appropriate feeding practices. Pancreatitis (3427) Reduced secretion of pancreatic enzymes leads to malabsorption, and tissue necrosis can occur. A high carbohydrate, low-fat, low protein diet may be helpful. Parasitic infections (3522) Parasites are organisms that live on or in a host and survive by getting their food at the detriment of the host. Pregnant women and children are most at risk from certain parasites. Toxoplasmosis, from uncooked meat or from soil, is the leading cause of death from foodborne illness in the US. Other frequent parasites include Giardia, Cryptosporidium, lice, and pinworms. Risk of parasitic infections are reduced by wearing gloves when contacting soil and covering sand boxes when not in use. Good hygiene and proper food handling and storage are preventive. Parkinson’s Disease (3484) Some participants with Parkinson’s disease required protein redistribution diets to increase efficacy of medication. Monitor weight for adequate maternal weight gain. Peptic Ulcer (3425) Focus of treatment is elimination of Helicobacter pylori infection with antibiotic and proton pump inhibitor therapy. Dietary advice is to avoid alcohol, coffee, chocolate, and some spices. Pneumonia (3528) An infection of the lungs caused by viruses, bacteria, or fungi severe enough to affect nutritional status. The infectious disease must be present within the past 6 months. Chronic, prolonged, or repeated infections adversely affect nutritional status through increased nutrient requirements as well as through decreased ability to take in or utilize nutrients. Children younger than 5 years of age are at especially high risk of pneumonia. When contracted during pregnancy, pneumonia causes increased negative outcomes including low birth weight, pre- term birth, and respiratory failure for the mother. Effective vaccinations are available for bacterial and viral pneumonia. Regular hand washing and disinfecting of frequently touched surfaces are also effective for prevention.
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Polycystic Ovary Syndrome (PCOS) (3607)
PCOS is a hormonal disorder common among women of reproductive age. Most women with PCOS produce excess male sex hormones and have many small cysts of their ovaries. The cause is unknown but insulin resistance may play a role, along with a genetic component. Excess male hormones may prevent ovulation, irregular menstrual periods, leading to difficulty conceiving. Half of all women with PCOS are overweight, and are more likely to develop type 2 diabetes, high blood pressure, heart and blood vessel problems, uterine cancer, and metabolic syndrome. Weight loss is the primary therapy for PCOS. WIC Nutrition Care should focus on diet and physical activity to promote weight loss and coordination with HCP treatment. Post Bariatric Surgery (3420) Surgery to promote weight loss in morbid obesity presents risks for nutritional deficiencies, requiring daily nutritional supplements and eating nutritionally dense foods. Consider contacting the participant’s Specialist RD for current supplements and eating plan before counseling and assigning food package. Postpartum thyroiditis (3445) Postpartum thyroiditis can be either transient or permanent dysfunction occurring in the first year after delivery. Often resolution is spontaneous. Pre-diabetes (3631) Impaired Fasting Glucose (IFG) and/or Impaired Glucose Tolerance (IGT) are referred to as pre- diabetes. These conditions are characterized by hyperglycemia that does not meet the diagnostic criteria for diabetes mellitus. Individuals are at relatively high risk for the development of type 2 diabetes and cardiovascular disease (CVD). Dietary recommendations include monitoring calories, reduced carbohydrate intake, high fiber consumption, and increased physical activity. Renal disease (3461) Any renal disease including pyelonephritis and persistent proteinuria but excluding urinary tract infections involving the bladder. A pregnant woman with renal disease may develop a preeclampsia-like syndrome and the growth of her fetus may be limited. Women with chronic renal disease often have proteinuria and may develop azotemia. Contact the participant’s Specialist RD before counseling and assigning food package Short bowel syndrome (3426) SBS is the result of extensive small bowel resection in infants or adults. Supplementation with fat soluble vitamins and vitamin B12 may be needed. The pediatric client’s nutritional status must be assessed, and growth closely monitored. Sickle cell anemia (not trait) (3496) An inherited disorder that can affect every organ of the body. Good nutrition with adequate calories, iron, folate, vitamin E and vitamin C with good hydration are key to minimize complications. Hemoglobin tests are not required if health care provider submits diagnosis, since hemoglobin will always be low. HCP hemoglobin records should be provided when possible. A note should be entered into the record.
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Thalassemia (3494) Hereditary or congenital condition at birth that causes a physical or metabolic abnormality. The current condition must alter nutritional status metabolically, mechanically, or both. Special attention to nutrition may be required to achieve adequate growth and/or to maintain health. Hemoglobin tests are not required if health care provider submits diagnosis, since hemoglobin will always be low. HCP hemoglobin records should be provided when possible. A note should be entered into the record. Tuberculosis (3527) A disease caused by the growth of pathogenic microorganisms in the body severe enough to affect nutritional status. The infectious disease must be present within the past 6 months. Chronic, prolonged, or repeated infections adversely affect nutritional status through increased nutrient requirements as well as through decreased ability to take in or utilize nutrients. Ulcerative colitis (3428) Gastrointestinal disorders increase nutritional risk in a number of ways, including restricted food intake, abnormal deglutition, impaired digestion of food in the intestinal lumen, generalized or specific nutrient malabsorption, or excessive gastrointestinal losses of endogenous fluids and nutrients. Frequent loss of nutrients through vomiting, diarrhea, malabsorption, or infections can result in malnourishment and lowered disease resistance. Nutrition management plays a prominent role in the treatment of gastrointestinal disorders.
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Meningitis (3521) Categories: ALL Defined as: inflammation of the protective membranes of the brain and spinal cord known as meninges. A participant determined to have Meningitis should be referred to the CPA for Nutrition Care counseling.
Justification: Meningitis is typically caused by an infection of the fluid surrounding the brain and spinal cord. Most commonly meningitis is caused by a bacterial or viral infection, but it can also result as a response to physical injury, cancer, or certain drugs. Meningitis is severe, and treatment differs depending on the cause, so it is important to have a correct diagnosis of the agent responsible for the disease. Bacterial Meningitis: While most people with meningitis recover, bacterial meningitis is usually severe, and can result in serious complications, including brain damage, hearing loss, or learning disabilities.
The causes of bacterial meningitis vary by age group, and include variants of Streptococcus, Listeria, Neisseria, Haemophilus, and E. coli. In addition, Cronobactor may cause meningitis in infants in the first two months of life but is very rare (about 4-6 infections per year). Cronobactor infections have been associated with use of powdered infant formula. The recommendation for prevention is to follow the manufacturer’s preparation instructions.
Meningitis symptoms include sudden onset of fever, headache, and stiff neck. Other symptoms include nausea, vomiting, sensitivity to light, and confusion. Diagnosis must be confirmed through laboratory testing of blood or cerebrospinal fluid. Bacterial meningitis is effectively treated with antibiotics, but it is important to begin treatment as early as possible. The most effective prevention is vaccination, as well as properly preparing and refrigerating foods, and avoiding certain foods.
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Viral Meningitis: Viral meningitis is the most common type, and it is often less severe than the bacterial type. Children younger than five and people with weakened immune systems are at higher risk of developing the disease, with infants younger than one month old and those with weakened immune systems more likely to develop severe illness.
Laboratory tests are required to confirm the illness, which usually resolves without treatment in 7-10 days. However, those with meningitis caused by the herpes virus or influenza may benefit from antiviral medication. Risk can be reduced by the following: ● Washing hands with soap and water, especially after changing diapers, using the toilet, or coughing or blowing your nose ● Avoiding touching faces with unwashed hands. ● Avoiding close contact with infected people. ● Cleaning and disinfecting household surfaces that are frequently touched. ● Staying home when sick. ● Having children vaccinated against other viruses that can cause meningitis, including measles, mumps, chicken pox, and flu.
Participant Focused Counseling Through open-ended questions, determine the symptoms the participant faces. Based on the symptoms, discuss the options the participant is willing to take, as follows: ● Encourage adequate calories and healthy foods to meet the elevated needs of the participant during the infection and recovery. ● Discuss suggestions to address poor appetite. ● Offer education on good hygiene practices, and proper food preparation and storage techniques. ● Encourage vaccinations for both bacteria and viruses known to cause meningitis. ● Review instructions for preparation of powdered formula. Use “teach back” for assurance that participant understands formula preparation to protect the infant.
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Mental Illnesses (3611) Categories: PG, BE/BP, WPP, C 2-4 Defined as: The presence of a mental illness that is diagnosed, documented, or reported by a physician, or someone working under a physician’s orders, mental health provider or as self-reported by an applicant, participant, or caregiver. Mental illnesses where the current condition, or treatment for the condition may affect nutritional status include but are not limited to Depression, Anxiety Disorders, Post-Traumatic Stress Disorder (PTSD), Personality Disorders, Bipolar Disorder, Schizophrenia, and Attention- Deficit/Hyperactivity Disorder (ADHD).
A participant identified with mental illness should have Nutrition Care counseling. Best Practice: Provide Nutrition Care follow-up in 3-6 months. Justification: In 2019, the prevalence of any mental illness in U.S. adults was 20.6%--one fifth of the adult population. Mental illness can vary from mild to severe. The highest prevalence of mental illness occurs in: ● Young adults aged 18-25 ● Females ● People of two or more races ● LGBTQ adults Prevalence of severe mental illness in US adults was 5.2%. Severe mental illness results in serious functional impairment which substantially interferes with or limits one or more major life activities including, but not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating sleeping, walking, standing, speaking, breathing, lifting, learning, reading, concentrating, and working, according to the US Department of Labor. People with severe mental illness often have difficulty maintaining a healthy diet, even when guidance is provided. Unintended changes in total body weight (5% in the past month, or 10% in the past six months) and medications that alter appetite or intake, nutrient absorption, or the metabolism of nutrients may signal the need for additional referrals and indicate that the mental illness is more serious.
The prenatal and postnatal periods are a common time for the relapse of mental illnesses such as depression, bipolar disorder, and anxiety disorders since women may choose not to take their medications while pregnant or breastfeeding. Suicide remains a
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leading cause of mortality in the postpartum period and accounts for 20% of maternal deaths in the first year after birth. Mental illnesses during pregnancy have been associated with adverse perinatal outcomes, including placental abnormalities, small-for- gestational- age fetuses, fetal distress, preterm delivery, adverse neurodevelopmental outcomes, and disordered attachment. Pregnant women with untreated mental illness are also more likely to smoke, use alcohol and drugs, have less prenatal care, and have poor nutrition. Children whose parents have a mental illness are at risk for developing social, emotional, and behavioral problems. They are more likely to have an inconsistent and unpredictable family environment which can place the child at risk for poverty, living in a single parent home, hostile behavior by a parent, and having a parent with a substance use disorder. Mental illnesses or serious emotional disturbances also occur in children. Symptoms in children are observed as serious changes in the way they typically learn, behave, or handle their emotions, which cause distress and problems getting through the day. The diagnosis is often made in the school years or sometimes earlier. Symptoms of mental illnesses often change as a child grows. Mental illnesses can also interfere with a child’s healthy development, causing problems that can continue into adulthood. The most common mental illnesses that are diagnosed in childhood are attention-deficit/hyperactivity disorder (ADHD), anxiety, and behavior disorders. Poverty affects mental health in many ways including increased financial stress, chronic and acute stressful life events, inadequate nutrition, and lead exposure. It can also affect parental relationship stress, result in a low-stimulation home environment, and child abuse and neglect. Poverty in childhood is associated with depressive and anxiety disorders, and higher rates of almost every psychiatric illness in adulthood. Poverty in adulthood is linked to depressive disorders, anxiety disorders, and suicide. Treatment Treatment for any mental illness can be complex and depends on the severity of the symptoms. Mental illnesses are most commonly treated with psychotherapy and medication. Certain medications such as antidepressants, antipsychotics, anticonvulsants, or stimulants can influence body weight and appetite. Individuals who are prescribed antipsychotics often have weight gain that may result in additional health issues, reduced quality of life, and poor compliance with taking the medication as prescribed. Mental Illnesses and Nutrition Nutrition supports mental health by maintaining the structure and function of the nerve cells and brain chemicals. The production of nerve chemicals or neurotransmitters requires certain nutrients including amino acids, zinc, copper, magnesium, iron, iodine, selenium, and B vitamins. If the intake of these nutrients is low, it can affect the production of neurotransmitters and therefore mental health. While vitamin D is usually associated with bone health it
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is also important for the brain. Research has associated vitamin D deficiency with mood disorders, dementia, and an increased risk for depression. Essential fatty acids (EFA) are also crucial nutrients that may support mental health. They are the building blocks for nerve tissue and transmitting nerve signals. When EFA are out of balance or consumed in insufficient amounts, biochemical malfunctions such as incomplete or inaccurate nerve signals can impact physical and mental health. Some patients with mental illnesses can be deficient in some vitamins, minerals, and nutrients. These commonly include, B6, B9, B12, omega-3 and omega-6 fatty acids, magnesium, vitamin D, and zinc. Evidence suggests that in some cases, when these deficiencies are returned to normal, changes in mood and behavior can be achieved. Common Mental Illnesses Depression (3611) Depression has varied symptoms, most commonly feelings of sadness or a marked loss of interest or pleasure in activities. Other symptoms include appetite changes resulting in unintended weight loss or gain, insomnia or oversleeping, loss of energy or increased fatigue, restlessness or irritability, feelings of worthlessness or inappropriate guilt, and difficulty thinking, concentrating, or making decisions. Depression affects 6.7% U.S. adults in any given year and 16.6% will experience depression at some time in their life. The prevalence of depression among females is 60% higher than males. Of those adults diagnosed with depression, 63.8% had severe impairment. Although depression can occur at any age, it usually first appears in the late teens to mid-twenties. Depression is now recognized in children and adolescents and tends to present as irritability, rather than low mood. There is no definite known cause of depression but contributing factors include genetics, nutrition, environmental stressors, hormonal disruptions, and changes in brain chemistry. Approximately one-third of people who have depression do not respond well to the available treatments.
Prenatal Depression Sadness, anxiety, and fatigue are the most common symptoms of prenatal depression. Pregnant women with depression are less likely to follow their prenatal medical plan, have inadequate or excessive weight gain, and are more likely to smoke or abuse substances. Pregnant women with untreated depression have more birth complications, preeclampsia, preterm delivery, and infants of low birth weight with impaired social, cognitive, and emotional development. Women of color and women from lower socioeconomic groups have greater rates of prenatal depression.
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About 6-8% of US women may use antidepressants while pregnant. Currently there are no recommended medications for treating prenatal depression, and there are some concerns about the effects on fetal and infant health. Prenatal women with depression should discuss the benefits and risks of antidepressant therapy with their health care provider.
Depression in Pregnant Adolescents Pregnant adolescents have significant risk for depression. They exhibit depressed mood, but more frequently have changes in appetite, weight, and insomnia rather than loss of interest and poor concentration compared to older adults. Up to 20% of pregnant adolescents with depression attempt suicide.
Postpartum Depression Postpartum depression (PPD) is one of the most common complications following pregnancy and has many adverse outcomes for both mother and baby, including maternal morbidity and mortality, higher infanticide, less maternal-infant attachment, shorter breastfeeding duration, and impaired parenting behaviors. PPD risk factors include genetics, history of mental illness, physical, psychological, or sexual abuse, discrimination, and immigration.
Breastfeeding and Depression Women with PPD are less likely to breastfeed and are more likely to stop breastfeeding early. They have fewer positive interactions with their infants and worse perception about their baby’s behavior. Cortisol in the mother’s system can reduce the milk supply. Breastfeeding problems can make the participant feel overwhelmed and increase depression. If she stops breastfeeding, the abrupt drop in oxytocin can make depression more severe. Successful breastfeeding can decrease loneliness and emptiness common to PPD. Oxytocin released during breastfeeding can help the participant feel calmer and more relaxed. SSRIs and SSNIs in breastmilk used to treat PPD show negligible risk to the infant. A participant with PPD who wants to breastfeed should talk to her health care provider about acceptable medications.
Anxiety Disorders (3612) Anxiety disorders are the most common mental illness in adults in the US. They include general anxiety disorder, panic disorder, and several phobia-related disorders. All share an increase in emotional, physical, and neurological symptoms triggered by specific
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situations or circumstances. Risk factors include genetic and environmental components and exposure to stressful events, an adverse childhood experience, and a history of family mental illness. Anxiety during pregnancy can have adverse effects on both the birthing person and the baby including impaired fetal development, complications of labor, and altered mental development of the newborn. Anxiety disorders are usually treated with psychotherapy and medications. Pregnant participants with anxiety disorders should work closely with their health care providers to establish and adjust suitable medications. Post-Traumatic Stress Disorder (PTSD) (3613) PTSD is a psychiatric disorder that occurs in people who have experienced or witnessed a traumatic, shocking, scary, or dangerous event. People with PTSD have intense or disturbing thoughts and feelings related to their trauma that last after the traumatic event has ended. To be considered PTSD, the symptoms must last more than a month and be severe enough to interfere with relationships or work. It can occur at any age, with women more likely than men to be affected. Rape is the most common trigger of PTSD, with childhood sexual abuse a strong predictor of developing PTSD in one’s lifetime. About 3% of pregnant women and 4% of postpartum women have PTSD. Risk factors associated with postpartum PTSD include negative birth experiences, operative birth, history of mental health problems, and lack of support. Postpartum PTSD is associated with lower birth weights and lower rates of breastfeeding. Psychotherapy, medication (usually antidepressants), or a combination is used to treat PTSD. Obsessive-Compulsive Disorder (OCD) (3614) OCD is a chronic and long-lasting disorder where a person has uncontrollable, recurring thoughts (obsessions) and/or behaviors (compulsions) that they repeat over and over. Compulsions like hand washing, cleaning, or checking things can interfere with daily life. OCD affects 1% of the US population, men and women equally. Risk factors include genetics, childhood trauma, and brain abnormalities. OCD is usually treated with cognitive behavioral therapy, medications, or both, depending on severity. SSRIs are the first-line medication, especially during the perinatal period, given their safety record.
Personality Disorders (3615) Personality disorders, including obsessive-compulsive personality disorder (OCPD), (different from OCD) are an “enduring pattern of inner experience and behavior that deviates markedly from the expectations of the individual’s culture,” according to the American Psychiatric Association: Diagnostic and Statistical Manual of Mental Disorders. Behaviors are pervasive and inflexible, often resulting in distress and impairment. The person’s way of thinking, feeling, and behaving is different from society’s expectations and causes
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problems functioning. There is no medication specifically used to treat personality disorders, but psychotherapy can be effective. Some medications can be used under the care of a psychiatrist to treat some symptoms. Bipolar Disorders (3616) Bipolar disorder (aka manic-depressive disorder) is a mental illness that causes changes in a person’s mood that affects daily life. Mood shifts are manic (elevated or agitated) or depressive (sad and hopeless). During depressive episodes, 25-50% attempt suicide. Episodes can be mixed, and moods can last from days to weeks and vary in intensity. People with bipolar disorders are more likely to have other mental illnesses like anxiety, eating disorders, substance use issues or chronic medical conditions such as diabetes, obesity, or heart disease. The exact cause of bipolar disorders is not known, but genetics, hormones, and an imbalance in brain chemistry are believed to play a role. Bipolar disorders also tend to run in families with the average age of onset being 25 years old. Medications are the treatment of choice for bipolar disorders with mood stabilizers like antiseizure medications with lithium being used the most commonly. These medications are believed to affect the chemical imbalances in the brain . Lithium and sodium are similar in chemical bonding, so it is necessary for those taking lithium to have a stable, moderate intake of salt to keep lithium levels steady. Simple information based on the Dietary Approaches to Stop Hypertension (DASH) diet could be useful to those taking lithium. Mood stabilizers may also cause other side effects that could affect a person’s nutritional status including weight gain, increased thirst, nausea, vomiting, and diarrhea. The postpartum period is a vulnerable time for illness relapse in bipolar women. Women with bipolar disorder who discontinued their medication during pregnancy had a significantly higher risk of relapsing during the postpartum period (approximately 65% vs 25%) than those who remained taking their medication. The effect of lithium use on a breastfed baby is not as well studied. Lithium is excreted in human milk. Both the American Academy of Pediatrics and the National Library of Medicine (LactMed) provide guidelines for lithium use during breastfeeding but when lithium therapy is continued during the perinatal period it requires close monitoring of the breastfeeding dyad. Infant monitoring includes checking for over-sedation, restlessness, hydration status, and changes in growth and development.
Schizophrenia (3617) Schizophrenia can be severely disabling if not treated. It is characterized by delusions, hallucinations, disorganized speech and behavior, and other symptoms that cause social or occupational dysfunction. Schizophrenia affects 1% of the U.S. population, occurring equally in men and women but tends to be diagnosed earlier in males (late teens/early twenties) than in females (twenties or thirties). Genetics is estimated to be responsible for 80% of schizophrenia cases. People with schizophrenia also have higher mortality rates due to higher rates of heart disease, liver disease, and
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diabetes, which appear to be more related to fat metabolism than dietary fat intake, due to altered metabolism. Patients with schizophrenia have three times the visceral fat compared to those with equal total body fat. They also have reduced energy needs due to the antipsychotic medications frequently used to treat schizophrenia. Antipsychotic medications increase appetite, with weight gain as much as 25-60 pounds over the first few years. People with schizophrenia have a lifetime risk of having a serious drug or alcohol problem (47% vs 16% for the general population). High rates of substance use are associated with poor medical compliance, clinical decline, violence, and suicide. Women with schizophrenia have increased rates of stillbirths and neonatal deaths, which may be due to the illness, other medical conditions, lifestyle factors, or social issues. Pregnant women with schizophrenia who take antipsychotics are more likely to be obese, smoke, use alcohol, drugs, other medications, and have pre- existing diabetes and hypertension. Antipsychotics may increase the risk of gestational diabetes mellitus (GDM), obesity, and gestational hypertension, leading to adverse maternal and neonatal outcomes like fetal growth abnormalities, preterm birth, and congenital malformations. Since most antipsychotics are sedating for adults, it is recommended that breastfed infants are monitored for sedation as some cases in infants have been reported.
Attention-Deficit/Hyperactivity Disorder (ADHD) (3618) Attention-deficit/hyperactivity disorder (ADHD) is a persistent pattern of inattention (wandering off task, losing focus, and disorganization) and/or hyperactivity (moving constantly, excessively fidgeting, tapping, or talking) or impulsivity (hasty acts that occur without thought and may have a high potential for harm) that interferes with functioning or development. ADHD is most often identified during elementary school years when the inattention becomes more prominent and impairing. In most individuals with ADHD, symptoms of motoric hyperactivity become less obvious in adolescence and adulthood, but difficulties with restlessness, inattention, poor planning, and impulsivity persist. Severe impairment is more likely when diagnosed at or before four years of age. About 10% of US children have been diagnosed with ADHD with nearly 2/3 of those having another behavioral diagnosis. Male children are two times as likely to have ADHD compared to female children. It is estimated that 2.5% of adults have ADHD. Many adults do not even realize that they have ADHD. Adults with undiagnosed ADHD may have a history of problems at school, work, or with relationships. In adults, hyperactivity may manifest as extreme restlessness or wearing others out with their activity. Impulsive behaviors may manifest as social intrusiveness (e.g., interrupting others excessively) and/or as making important decisions without consideration of long-term consequences (e.g., taking a job without adequate information). In the U.S., Black and Hispanic population rates of ADHD tend to be lower than for White populations suggesting that culturally appropriate practices are relevant in assessing ADHD.
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The causes of ADHD are not understood but genetics play a role. Other risk factors include premature delivery, low birth weight, alcohol, drugs, or tobacco use during pregnancy, environmental exposure to lead or pesticides at a young age, or brain injury. Standard treatment for ADHD includes both behavior therapy and stimulant medication, which reduces appetite and weight gain. Stimulants work by increasing the brain chemicals dopamine and norepinephrine, which play essential roles in thinking and attention. Long-term use has resulted in lower adult height and bone mineralization for some. Nutrition treatment should focus on eating before taking medications so they do not affect appetite. Children who need to gain weight can be offered calorie dense foods with appropriate meal timing. Bribes or coercion are not effective. While the research on diet and its impact on ADHD remains inconclusive, most researchers agree that treatment should include decreasing processed foods, increasing foods high in omega-3 fatty acids, and assuring appropriate weight gain and growth. ADHD medications are being more commonly prescribed during pregnancy because untreated ADHD can result in risk- taking behavior, placing the mother and fetus in danger. There is evidence adequate treatment of ADHD may decrease substance use in the mother. However, there is also research that shows the stimulant methylphenidate is associated with an increased risk of low Apgar score at delivery that is not seen in untreated women with ADHD. Infants may also have neonatal withdrawal syndrome after being exposed to methylphenidate. The data is limited regarding the safety of ADHD medications during pregnancy and lactation, but it currently does not suggest a link between methylphenidate and congenital malformations.
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WIC Nutrition Services Recommendations for Mental Illnesses
All types of Mental Illnesses ● Make referrals (or encourage continued visits) to the primary health care provider and/or other appropriate mental health and social service programs to initiate and/or maintain treatment. ● Reinforce and support the treatments and therapies prescribed by the participant’s health care provider. ● When appropriate, encourage regular, healthy meals and snacks that are simple and easy to prepare. ● Encourage carbohydrate sources from whole grains, vegetables, and fruits to aid in maintaining stable blood sugar levels. Rapid increases in blood glucose can result in an increase in the release of insulin, which in turn raises adrenaline and cortisol which can cause changes in behavior and mood. ● Encourage oily fish such as salmon, sardines, and tuna which are high in eicosapentaenoic acid (EPA) and docosahexaenoic acid (DHA) as the essential Omega-3 fatty acids contribute to overall brain function and may offer some benefit for mental health condition such as depression, anxiety, and bipolar disorder). ● Because a person with a mental illness may experience significant distress in social, work, or other settings, WIC professionals should seek to understand how symptom severity impacts eating and physical activity. Value Enhanced Nutrition Assessment (VENA) techniques can be used to provide participant centered education and goal setting for these individuals. Goal setting should consider the level of impairment in major life activities and be cognizant of the participant’s needs and barriers. ● Assess for unintended changes in weight. ● Assess current medications and possible drug nutrient interactions.
Depression ● Encourage food choices such as fruits, vegetables, olive oil, whole grains, low- fat dairy, and nutrient dense animal and plant protein sources (e.g., lean meats, poultry, and eggs; seafood; nuts and seeds) as part of a healthy dietary pattern. ● Encourage regular physical activity after consulting healthcare provider. ● Educate about prevalence, risks, and signs of postpartum depression. ● Provide breastfeeding education, assessment, and support (e.g., peer counseling) to women with existing depression in the perinatal period. Anxiety Disorders ● Support gradual behavioral changes. ● Encourage practices that promote mindfulness which may be helpful with anxiety. ● Recommend maintaining well-balanced meals and routine mealtimes. PTSD and OCD ● Support gradual behavioral changes.
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Personality Disorders ● Support a flexible variety of food choices (provide the participant options to give them the freedom to choose). ● Encourage flexible eating times if possible.
Bipolar Disorders ● Encourage regular simple meals and snacks that may help maintain blood sugar levels. ● Assess for consistent fluid and salt intake. If taking lithium, education on following the Dietary Guidelines for Americans or the DASH diet may be appropriate. ● Encourage social and physical activity.
Stigma, prejudice, and discrimination against people with mental illness can cause people to avoid or delay treatment. Individuals with mental illness can have negative attitudes, including internalized shame, about their own condition (i.e., self-stigma). The strong family values of emotional restraint and avoiding shame in some Asian cultures, may be contrary to seeking professional help for mental illness. In addition, some African American communities distrust the mental healthcare system. Stigma not only directly affects individuals with mental illness but also the friends and family of those who seek treatment. The National Alliance on Mental Illness (NAMI) offers some suggestions about what we can do to help reduce the stigma of mental illness: ● Talk openly about mental health. ● Educate yourself and others about mental health so you can respond to misperceptions or negative comments by sharing accurate facts. ● Be conscious of language that is used to discuss mental health. For information see: What to Say - Tips for Talking About Mental Illnesses (makeitok.org) ● Encourage equality between physical and mental illness – normalize mental health treatment, just like other health care treatment. ● Show compassion for those with mental illness.
Participant Centered Counseling Using the nutrition guidance in the chart above, and the need to speak openly about mental health, Participant Centered Counseling is an ideal approach to help participants determine what small steps they can take to improve their mental health by using their WIC foods to stabilize blood glucose, support appropriate physical activity, and improve their mood and self-efficacy. When engaging with WIC participants with a mental illness, use open ended questions to learn what the participant is already doing to manage their condition, when/where they have been successful, where they are struggling, and ask permission to share ideas that have worked for others.
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● Explore any nutrition and physical activity recommended by their health care provider. ● Invite the participant to discuss their achievements and shortfalls trying to follow the HCPs recommendations. ● Have participants share their favorite foods and preparation methods. ● Learn about the participant’s kitchen skills, abilities, frustrations, and limitations. ● Find out what foods the participant refuses to eat. ● Help the participant find enjoyable substitutes to fill their nutrient gaps. ● Help the participant plan to make small gradual changes that support health, without overwhelming or setting them up for failure.
Additional Resources and Information Brochures and Fact Sheets on mental disorders by topic from the National Institute of Mental Health: https://www.nimh.nih.gov/health/publications/index.shtml Overview of medications used to treat mental disorders: https://www.nimh.nih.gov/health/topics/mental-health-medications/index.shtml Treatment Options for ADHD in Children and Teens: A Review of Research for Parents and Caregivers https://www.ncbi.nlm.nih.gov/books/NBK99163/ National Suicide Prevention Lifeline: 988 or 1-800-273-8255 or 988 https://suicidepreventionlifeline.org/ National Maternal Health Hotline: 1-833-9-HELP4MOMS National Maternal Mental Health Hotline | MCHB (hrsa.gov)
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Migrant Farm Worker; Migrant Farm Worker Status (8021) Categories: All Defined as: Categorically eligible women, infants, and children who are members of families which contain at least one individual whose principal employment is in agriculture on a seasonal basis, who has been so employed within the last 24 months, and who establishes, for the purposes of such employment, a temporary abode. Justification: Data on the health and/or nutritional status of migrants indicate significantly higher rates of infant mortality, malnutrition, and parasitic disease (among migrant children) than among the general U.S. population. Migrancy has been stipulated as a condition that predisposes persons to inadequate nutritional patterns or nutrition-related medical conditions. Procedure: ● Determine if the participant is a migrant farm worker (or dependent). ● Review dietary and lifestyle practices.
Participant Focused Counseling: The goals of nutrition counseling are to assist the migrant farm worker (or dependent) in making decisions about the selection, storage, and preparation of foods to promote optimal nutritional status. ● Review WIC foods appropriate for the participant(s). ● Review safe handling food practices. ● Referrals and service coordination with other programs may also be appropriate.
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Mother in WIC or WIC-Eligible While Pregnant (7011) Categories: IBE, IBP, IFF Defined as: An infant under 6 months of age whose mother was a WIC Program participant during pregnancy or whose mother’s medical records document that the woman was at nutritional risk during pregnancy with a priority I risk. Justification: WIC participation during pregnancy is associated with improved pregnancy outcomes. An infant whose nutritional status has been maintained through WIC services during gestation and early infancy may decline in nutritional status without these services and return to a state of elevated risk for nutrition-related health problems. An infant whose mother was at nutritional risk during pregnancy but did not receive WIC benefits may also be thought of as at risk for morbidity and mortality in the infancy period. WIC participation during infancy is associated with lower infant mortality, decreased anemia, and improvements in head circumference, length, and weight. Procedure: Use mother’s WOW record as documentation of her participation while pregnant. Documentation of the nutritional risk of the mother who did not participate in WIC while pregnant must be written as a note in the infant’s WOW record. Priority I risk criteria are detrimental or abnormal nutritional conditions detectable by biochemical or anthropometric measurements or other documented nutritionally related medical conditions. Participant Focused Counseling: ● Promote breastfeeding. ● Review feeding practices that promote optimal growth and development of the infant. ● Provide appropriate WIC brochures.
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Multi-fetal Gestation (3341) Categories: PG, BE, BP, WPP Defined as: More than one fetus in the current pregnancy for a pregnant woman or the most recent pregnancy for a breastfeeding or postpartum woman. A woman pregnant with multiple fetuses should have Nutrition Care counseling. Best Practice: Provide Nutrition Care follow-up in 3 months.
Justification: Multi-fetal gestations are associated with low birth weight, fetal growth restriction, placental and cord abnormalities, preeclampsia, anemia, shorter gestation, and an increased risk of infant mortality. Pregnant or breastfeeding women with twins have a greater requirement for all nutrients than women with only one infant. Postpartum, non-breastfeeding women who deliver twins are at greater nutritional risk than women who deliver one infant. For twin gestations, the 2009 IOM recommendations provide provisional guidelines: normal weight women should gain 37-54 pounds; overweight women, 31-50 pounds, and obese women, 25-42 pounds. There was insufficient information to develop even provisional guidelines for underweight women with multiple fetuses. A consistent rate of weight gain is advisable. A gain of 1.5 pounds per week during the second and third trimesters has been associated with a reduced risk of preterm and low birth weight deliveries in twin pregnancy. In triplet pregnancies, the overall gain should be around 50 pounds with a steady rate of gain of approximately 1.5 pounds per week throughout the pregnancy. Education by the WIC nutritionist should address a steady rate of weight gain that is higher than for singleton pregnancies. Procedure: Determine if the woman is or was pregnant with 2 or more fetuses. Apply as follows: ● Pregnant woman: current pregnancy ● Breastfeeding or postpartum woman: most recent pregnancy
Participant Focused Counseling: Review collected information about dietary and lifestyle practices. A woman pregnant with multiple fetuses, the woman who delivered more than one infant, or the mother breastfeeding more than one infant can state the food and lifestyle choices she can make that promote a positive pregnancy outcome.
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Neonatal Abstinence Syndrome (3831) Categories: IBE, IBP, IFF Definition: Neonatal abstinence syndrome (NAS) is a drug withdrawal syndrome that occurs among drug-exposed (primarily opioid- exposed) infants as a result of the mother’s use of drugs during pregnancy. NAS is a combination of physiologic and neurologic symptoms that can be identified immediately after birth and can last up to 6 months after birth.
A participant diagnosed with Neonatal Abstinence Syndrome should have Nutrition Care counseling. First contact immediately, if not possible, within 5 days. Best Practice: CPA follow up in 2-3 months.
Refer a breastfeeding infant with a breastfeeding complication diagnosed with Neonatal Abstinence Syndrome to the IBCLC/DBE. See procedure under Breastfeeding Complication risk for Infant.
Justification:
Neonatal abstinence syndrome occurs when an infant is born dependent on prescription or illicit drugs the mother was taking during pregnancy. NAS is a combination of withdrawal symptoms that involve multiple bodily systems. It is most commonly associated with chronic opioid exposure during fetal development; however, can also result from chronic intrauterine exposure to other substances including benzodiazepines, barbiturates, selective serotonin reuptake inhibitors and ethanol. Although these non-opioid substances can lead to NAS, these infants typically respond well to non-pharmacological methods of intervention.
Withdrawal in the newborn varies based on the type of substance, dose, and timing of exposure. Opioid is a general term for a variety of illicit and prescription drugs that decrease pain. Prescription opioid pain relievers include oxycodone, hydrocodone, codeine, morphine, and fentanyl. Opioids are water soluble and are, therefore, able to move easily across the placenta to the infant. This transfer of opioids increases as gestational age increases.
Participants who take any form of opioid, including prescription opioids as directed for chronic pain, can become addicted. Due to the risk of the transmission of infectious diseases such as HIV and Hepatitis C, women who become pregnant while using illicit opioids, such as heroin, are often put on opioid maintenance therapy. Opioid maintenance therapy involves the prescribed use of either methadone or buprenorphine. These prescribed opioids can still lead to NAS; however, since they are not injected, they decrease the risk of the mother contracting blood-borne infectious diseases. Opioid maintenance therapy can also help protect the fetus from repeated opioid withdrawal in utero.
Infants born with NAS are often premature, have low birth weights, and are growth restricted. In addition to exposure to substances in utero, additional factors, including social, nutritional, physical, and mental health problems can also contribute to the health status
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of the infant. An increased risk of birth defects such as spina bifida, hydrocephaly, glaucoma, gastroschisis, and heart defects are associated with early pregnancy opioid use.
Neonatal Abstinence Syndrome Symptoms Symptoms of NAS generally involve the central nervous system, autonomic nervous system, and the gastrointestinal tract. The severity of the infant’s symptoms is commonly assessed using the Modified Finnegan Score Sheet. The Modified Finnegan Score Sheet consists of 21 symptoms that are associated with NAS. Following the determination of a baseline score, infants are assessed every 4 hours unless the severity of the symptoms requires more frequent monitoring. The following list includes symptoms associated with NAS: • Loud, high-pitched crying, sweating, yawning • Sleep disturbances, feeding difficulties, poor weight gain • Excessive sucking, regurgitation, diarrhea
Neonatal Abstinence Syndrome Treatment Infants with NAS typically have longer hospital stays, serious complications, and costly treatment. The first treatment option for infants with NAS is to manage symptoms without medication by rooming in with the mother, encouraging skin-to-skin contact, swaddling, having a calm environment, avoiding overstimulation, and supporting breastfeeding. Infants who are at risk for NAS and who room-in with their mothers are not only at a lower risk of needing pharmacological treatment for NAS, but they also have a shortened hospital stay. If withdrawal is severe or if the initial treatment is not successful in managing symptoms, medications such as morphine, methadone, phenobarbital or clonidine may be used. An infant given these medications may have side effects that could include: slow or shallow breathing, slow heart rate, difficulty waking-up, excessive sleepiness, constipation, and fewer wet diapers. Nutritional Considerations for Neonatal Abstinence Syndrome The timing and type of feedings play an important role in the management of NAS symptoms. Infants with NAS may have impaired feeding behaviors such as excessive sucking, regurgitation, diarrhea and poor feeding that is characterized by fussiness, crying, and sleepiness. Infants with NAS have higher caloric requirements due to their energy expenditure. This combined with the impaired feeding behaviors may result in difficulty with weight gain. The American Academy of Pediatrics (AAP) recommends breastfeeding if not contraindicated. The AAP also recommends that infants with NAS be fed frequent small volumes of human milk or high calorie formula, as needed, in a quiet and calm environment, to aid the infant in tolerating feedings and improving digestion and to allow for adequate growth.
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The Academy of Breastfeeding Medicine recommends breastfeeding for women who are on a prescribed stable dose of methadone maintenance because the concentrations of methadone in human milk are low. Studies have indicated that, although the amount of methadone in human milk is dependent on the mother’s dose, the methadone transferred in human milk averages less than 2.8% of the maternal dose. Breastfeeding has been found to provide protection against the development of NAS symptoms and lessen the severity of symptoms, which would decrease the need for pharmacological intervention for the infant. The amount of methadone that is in human milk is small and therefore, it is thought that breastfeeding, and not the methadone in human milk, is responsible for its protective impact against NAS. Gradual weaning, when mutually desired by the mother and infant, is recommended for breastfeeding women who are being treated for opioid addiction. Gradual weaning (rather than an abrupt stop to breastfeeding) decreases the risk of the infant developing NAS. Implications for WIC Nutrition Services NAS can be a difficult subject to talk about with WIC participants due to the stigma of addiction. In the WIC clinic, caregivers may not be forthcoming with the infant’s diagnosis of NAS and an addiction history of the mother may not be available at the initial assessment. WIC staff can assist caregivers by: • Educating to recognize infant hunger cues. • Reviewing feeding frequency and/or formula type and amount to help manage gastrointestinal symptoms of NAS. • Providing growth monitoring to assess adequate weight gain. • Encouraging supportive interventions to include: o Skin-to-skin contact o Swaddling o Quiet environment with little stimulation • Encouraging breastfeeding unless medically contraindicated. • Providing referrals for support services such as drug and alcohol counseling, parenting support, and medical evaluations. • Encouraging mothers who are on medication-assisted therapy (e.g., methadone or buprenorphine) and who are breastfeeding, to speak with their health care provider if they have questions about the timing and dose of their medication. • Educating mothers who are on medication-assisted therapy and who are breastfeeding on the importance of gradual weaning when mutually desired by the mother and infant
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Nicotine and Tobacco Use (3711) Categories: All Defined as: Any use of products that contain nicotine and/or tobacco to include but not limited to cigarettes, pipes, cigars, electronic nicotine delivery systems (e-cigarettes, vaping devices), hookahs, smokeless tobacco (chewing tobacco, snuff, dissolvables), or nicotine replacement therapies (gums, patches).
Justification: Tobacco products contain a variety of harmful chemicals. Tobacco use can lead to serious illnesses, including cancers, lung disease, and heart disease. Nicotine, one of the chemicals in tobacco, is highly addictive and associated with additional health risks. During pregnancy, the use of nicotine and/or tobacco products is harmful to both the mother and fetus, with potential consequences including low birth weight or even miscarriage. Nicotine can be found in breastmilk, therefore, using nicotine products may impact breastfed infants. Women, infants, and children living in a smoking environment also face adverse health outcomes.
Tobacco Smoking Tobacco smoke contains over 7,000 chemicals that cause immediate damage to the body. According to the CDC, cigarette smoking kills more than 480,000 Americans annually, and remains the single largest preventable cause of death and disease in the United States.
According to 2018 CDC data, 14.1% of adult women in the US use tobacco products. In 2016, one in fourteen women who gave birth smoked cigarettes during pregnancy. Women most likely to smoke during pregnancy were aged 20-24, identified as non-Hispanic American Indian or Alaska Native, high school education or less. CDC data from 2014 show that women receiving WIC benefits were more likely to smoke before and during pregnancy than women who did not receive WIC benefits. There is no CDC data that reports on the incidence of smoking among breastfeeding women.
Electronic Nicotine Delivery Systems (ENDS) Vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), and e-pipes are some of the many terms used to describe electronic nicotine delivery systems (ENDS). ENDS are noncombustible tobacco products used to smoke or “vape” a solution that often contains nicotine. The solution, or “e-liquid”, is heated to create an aerosol that the user inhales. An individual’s level of exposure to nicotine varies with the product. Exhaled ENDS vapor contains chemicals that can cause cancer, harm the fetus, and pollute indoor air.
Data from the CDC’s 2015 Pregnancy Risk Assessment Monitoring System (PRAMS) for Oklahoma and Texas indicated that maternal use of ENDS was 10% before pregnancy and 7% around the time of conception. Reported reasons for ENDS use around
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the time of pregnancy included curiosity, the perception that ENDS might help with quitting or reducing smoking, and the perception of reduced harm to the mother when compared to cigarette smoking.
The CDC has stated that ENDS use is not safe for pregnant women. Continual innovation makes health risk assessments difficult, and more research is needed to understand ENDS’ safety, health effects, and cessation efficacy. Women who are pregnant or trying to become pregnant should consult with their health care provider on the risks that ENDS pose for both maternal and neonatal health.
Nutrition The research on tobacco use and its impact on nutritional status has focused on cigarette smoking. Cigarette smoking causes a generalized upward shift in hemoglobin concentration and hematocrit, which lowers the effectiveness of anemia screening tools. Therefore, pregnant women who smoke may require additional iron supplementation even if their hemoglobin/hematocrit results show they are not anemic. Smoking also increases oxidative stress and affects metabolism. Vitamin C is the only micronutrient with a Dietary Reference Intake (DRI) specific to individuals who smoke, with the recommendation of consuming an additional 35 mg per day compared to those who do not. Research indicates that those who smoke have lower concentrations of certain nutrients (i.e., B-carotene, vitamin B-12, vitamin B-6 and folic acid), but due to the observational nature of the research, the exact cause remains unclear. Additional research is needed to determine smoking’s effect on micronutrients and if additional DRI recommendations for other micronutrients are needed for those who smoke.
Smoking Cessation Around 50% of women who smoked during the three months before they conceived quit during pregnancy, often because they are highly motivated to protect their babies. About 50% of them returned to smoking after the baby was born.
Research has shown that both dosage (number of cigarettes smoked in a day) and timing of maternal smoking (during particular trimesters) are associated with neonatal birth weight. Women who stopped smoking before their third trimester gave birth to infants with similar weights to those infants who were never exposed to smoking. Therefore, efforts for smoking cessation should not only be made in the early stages of pregnancy but should continue throughout pregnancy with an emphasis on the health benefits for the infant if smoking stops before the third trimester.
Little research has been conducted to prove the effectiveness and safety of Nicotine Replacement Therapy (NRT) for pregnant or postpartum women who engage in NRT. The optimal cessation intervention for a pregnant tobacco user is behavioral, as the safety and efficacy of neonatal nicotine exposure while using NRT has not been established. If a behavioral smoking cessation intervention alone is unsuccessful, the American College of Obstetricians and Gynecologists recommends that NRT only be considered in conjunction with a behavioral intervention and with close monitoring by a health care provider.
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ENDS are often marketed as smoking cessation devices. However, due to the differences between products it is difficult for health organizations and researchers to determine how effective all ENDS are for helping people to quit smoking. The FDA does not approve of using ENDS to help people quit smoking.
Breastfeeding In 2001, the American Academy of Pediatrics removed nicotine from its list of contraindicated substances during breastfeeding, indicating that the benefits of breastfeeding while smoking outweigh the alternative of smoking and formula feeding. Therefore, maternal use of nicotine and tobacco should not prohibit a mother from breastfeeding her child. Breastfeeding while smoking may help reduce some of the harmful effects of prenatal smoking on infants, including acute respiratory illness and asthma. However, women who smoke cigarettes are less likely to initiate breastfeeding than those who do not, possibly revealing that there is a psychosocial factor responsible for lower rates of breastfeeding among women who smoke cigarettes. This is an opportunity for WIC staff to inform participants of the health benefits and to encourage them to breastfeed despite their use of tobacco.
Nicotine has been found to have multiple effects on breastmilk. Nicotine can transfer to an infant through breastmilk. Nicotine lowers prolactin levels, which has been associated with reduced breastmilk supply and reduced milk fat content. Additional changes in milk composition and flavor due to maternal smoking may contribute to an infant’s early weaning from breastmilk.
Smoking in the presence of an infant or child can expose them to secondhand smoke, which has negative health outcomes. If a woman chooses to continue her nicotine and tobacco use while breastfeeding, she should not do it in the presence of the infant. Additionally, it is recommended that a breastfeeding woman who uses nicotine should first breastfeed her infant and then use the product. This timing will help minimize the amount of nicotine in her breastmilk the next time she breastfeeds.
Implications for WIC Nutrition Services WIC staff can provide the following nutrition services to women who use nicotine and/or tobacco: • Provide a safe and supportive environment when discussing nicotine and/or tobacco use. For more information on techniques for delivering effective messages, please see: WIC Substance Use Prevention resource, Chapter 6: https://wicworks.fns.usda.gov/resources/wic-substance- use-prevention-guide • Consider all potential nicotine and/or tobacco delivery methods participants may be using. • Explain the importance of eliminating or reducing the amount of tobacco and/or nicotine use, especially before the third trimester if pregnant. • Explain that ENDS have variable amounts of nicotine and are not safer alternatives to cigarettes. • Encourage fruit and vegetables that are high in vitamin C intake to achieve adequate antioxidant and vitamin C consumption. • Highlight WIC foods, especially 100% juice that are good sources of vitamin C and other important nutrients. • Encourage high iron fruits and vegetables. If the participant is taking an iron supplement, provide recommendations for minimizing gastro- intestinal side effects and foods that can improve iron bioavailability. For more information, please see: https://ods.od.nih.gov/factsheets/Iron- HealthProfessional/. • Refer to their health care provider to discuss the health implications of using NRT while pregnant or breastfeeding.
Offer the following suggestions to minimize secondhand smoke exposure to the infant:
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● Avoid smoking in an infant's presence. ● Smoke outside. ● Ask other smokers to avoid smoking around the infant or other children. ● Have smoke-free rules for the car and home. ● Change clothes and wash hands after smoking and prior to handling the infant. ● Refer to a state quitline (1-800-QUIT-NOW), text-based program (text QUIT to 47848), or a local in-person smoking cessation program. WIC staff can provide the following nutrition services to breastfeeding women who use nicotine and/or tobacco: • Provide breastfeeding promotion and support and inform participants of the health benefits of human milk for infants of mothers who smoke. • Utilize the participant-focused WIC Breastfeeding Support website topic articles that can be found at: https://wicbreastfeeding.fns.usda.gov/breastfeeding-and-alcohol-drugs-and-smoking. • Recommend mothers to refrain from smoking/vaping until right after a feeding so that nicotine level will have time to decrease before the next feeding. • Counsel women who use NRT to time its use for after breastfeeding and to not use at night. • Provide anticipatory guidance about the possible effect of nicotine on breastmilk supply. • Refer to the Maryland WIC Breastfeeding Kardex for information about smoking and breastfeeding women.
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Nutrient Deficiency or Disease (3411) Categories: ALL Defined as: Presence of any currently treated or untreated nutrient deficiency or disease, diagnosed, documented, or reported by a physician or someone working under a physician’s orders, or as self-reported by applicant/participant/caregiver. These include, but are not limited to, Protein Energy Malnutrition, Scurvy, Rickets, Beriberi, Hypocalcemia, Osteomalacia, Vitamin K Deficiency, Pellagra, Xerophthalmia, and Iron Deficiency.
A participant identified with a nutrient deficiency disease should have Nutrition Care counseling.
Justification Nutrient deficiencies or diseases can be the result of poor nutritional intake, chronic health conditions, acute health conditions, medications, altered nutrient metabolism, or a combination of these factors, and can impact the levels of both macronutrients and micronutrients in the body. They can lead to alterations in energy metabolism, immune function, cognitive function, bone formation, and/or muscle function, as well as growth and development if the deficiency is present during fetal development and early childhood. Frequency of nutrient deficiencies vary by age, gender, and/or race and ethnicity. For certain segments of the population, nutrient deficiencies may be as high as one third of the population. Macronutrient deficiencies include deficiencies in protein, fat, and/or calories, and can lead to stunting, pronounced wasting or a disproportionately large abdomen. Marasmus is a disease of severe wasting due to a prolonged inadequate intake of protein, carbohydrate, and fat. Kwashiorkor is a disease that results from a prolonged inadequate intake of protein. Essential fatty acid deficiencies, which would include omega-3 fatty acid deficiency, are thought to be rare among the general population. Signs of an essential fatty acid deficiency may include a dry scaly rash, decreased growth in infants and children, lowered immune response, and impaired wound healing. Micronutrient deficiencies include deficiencies in vitamins and minerals. The most common nutrient deficiencies in the United States population were vitamin B6, iron, vitamin D, vitamin C, and vitamin B12. Pregnant Women A significant proportion of women who participate in WIC have inadequate nutrient intakes of vitamin E (96-100%). Additionally, greater than 50% of pregnant women participants reported inadequate intakes of iron and between 10-50% reported inadequate intakes of magnesium, folate, zinc, vitamin A, vitamin C, and vitamin B6. Micronutrient deficiencies during pregnancy are not only a concern for the mother but are a risk for certain birth defects due to inadequate levels B vitamins, vitamin K, magnesium, copper, and zinc. Iodine deficiency during pregnancy can lead to irreversible adverse effects on fetal growth and development. Research suggests that over half of pregnant women have insufficient intakes of iodine. Because intake patterns of pregnant women can
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exclude or limit specific food groups, it is not uncommon to have multiple nutrient deficiencies during pregnancy. For example, iron deficiency usually does not occur alone, but it often occurs in conjunction with other vitamin and mineral deficiencies.
Breastfeeding and Postpartum Women Among those breastfeeding women more than 50% had inadequate intakes of vitamin A, and 10-50% had inadequate intakes of magnesium, zinc, vitamin C, vitamin B6, folate, copper, and calcium. Over 50% of non-breastfeeding postpartum women had inadequate intakes of magnesium, vitamin A, and calcium, while 10-50% had inadequate intakes of vitamin C, folate, copper, zinc, thiamin, vitamin B6, vitamin B12, iron, and riboflavin.
Infants Formula fed infants had a choline intake below the AI; however, other vitamins and minerals were adequate. Intakes of vitamin D, iron, and zinc among breastfed infants can be of concern if appropriate complementary foods and/or vitamin and mineral supplements are not provided to the infant. At least 10% of breastfed infants between 6 and 12 months of age had inadequate intakes of iron and zinc. Vitamin D in human milk is usually low. Therefore, the American Academy of Pediatrics (AAP) recommends all infants who take less than 32 ounces of formula a day be given a vitamin D supplement of 400 IU daily. Additionally, infants who are born to mothers who are vitamin D deficient are more likely to be deficient themselves.
Children For children participating in the WIC program, the prevalence of inadequate intakes of nutrients was found to be less than 5% for each nutrient, except vitamin E, which was found to be inadequate in the diets of 34.9% of children between 2 and 5 years of age (5). Additionally, it has been estimated that one in four children does not meet the RDA for iron, and one in ten does not meet the RDA for calcium. NOTE: Individuals with nutrient deficiency diseases, or who are concerned that they may have a nutrient deficiency disease, should be followed by their medical provider (especially if supplements are required for treatment) because overdoses of some nutrients are possible.
Participants Most Likely to Have Nutrient Deficiencies or Disease: Participants ● experiencing food insecurity, homelessness, ● with a short interpregnancy interval, ● who have recently left their previous country of residence, ● with a gastrointestinal disease that can limit absorption of nutrients (i.e. celiac disease or Crohn’s disease) or individuals with a history of gastrointestinal surgery (including gastric bypass) are at risk for vitamin B12 deficiency,
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● with other medical conditions that influence nutrient status (i.e. cystic fibrosis, renal disease, genetic disorders), ● on medications that interact with the absorption or excretion of certain vitamins and minerals, ● with substance use disorders are more likely to have deficiencies due to poor intake and/or the effects of the substance, ● who have high intakes of alcohol are at greater risk of developing a magnesium deficiency, ● who smoke are more likely to have a vitamin C deficiency due to oxidative stress.
Participant Focused Counseling: The WIC food package is designed to include foods that contain specific nutrients to improve the health status of program participants, address inadequate intakes, and, ultimately, prevent nutrient deficiencies. Nutrition education combined with the WIC food package can help decrease the likelihood that an individual would develop a nutrient deficiency or disease.
For individuals who currently have a nutrient deficiency or disease, WIC staff can: • Encourage improved intake of whole grains, legumes, dairy, lean protein, fruits, and vegetables. • Emphasize appropriate portion size and variety to avoid nutrient to nutrient interaction. (For example, excessive calcium intake inhibits the absorption of iron.) • Provide education on foods that contain the specific nutrient(s) of concern. • Provide education on preparing foods that are part of the WIC food package. • Refer individuals who report food insecurity to appropriate resources in the community like the Supplemental Nutrition Assistance Program (SNAP) and/or food pantries. • Reinforce the medical and dietary treatment plans provided by the medical provider and refer participants to medical providers for medical follow-up care. • Refer individuals who smoke to tobacco cessation programs.
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Nutrition Practice – Child (4251) Categories: C-1, C 2-4 Defined as: Routine feeding practices that may result in impaired nutrient status, disease, or health problems. Specific practices are shown below. Justification: Inappropriate nutrition practices may lead to poor nutritional status in children. INAPPROPRIATE FEEDING PRACTICE JUSTIFICATION Feeding inappropriate beverages as the primary milk source, such as: ● Reduced fat (2%), lowfat (1%), or fat free (skim) milk before 2 years of age, unless overweight or obesity is a concern for a specific child. ● Rice or soy-based beverages that are inadequately fortified. ● Goat’s milk, sheep’s milk, or imitation or substitute milk inadequately fortified. Children under age 2 who drink milk reduced in fat content may not receive adequate fat or calories in the diet and may be at risk for poor growth. Reduction in dietary fat intake is not recommended until after the age of 2.
Feeding any sugar containing beverages, such as Kool- Aid, punch, sodas, tea or sports drinks.
Abundant epidemiological evidence shows that sugar-especially sucrose-is the major dietary factor affecting the prevalence and progression of dental caries. Consumption of foods and beverages high in fermentable carbohydrates, such as sucrose, increases the risk of early childhood tooth decay. Excessive intake of nutrient-poor, high calorie foods by children between 13 and < 24 months of age can reduce the appetite for other foods, especially those high in iron. Fewer nutrients are available to support growth needs. Using nursing bottles, cups, or pacifiers improperly, such as: ● Using a nursing bottle to feed any beverage other than breastmilk or formula. ● Putting the toddler to bed with the bottle. ● Using a nursing bottle beyond 14 months of age. ●Allowing unrestricted use of a bottle or cup. Inappropriate use of nursing bottles, cups, or pacifiers increase the risk for tooth decay, earaches, and choking. Pediatric dentists recommend that parents be encouraged to have infants drink from a cup as they approach their first birthday, and that infants are weaned from the bottle by 12-14 months of age. Using feeding practices that disregard the developmental stage of the child, such as: ● Not recognizing or disregarding the child’s cues for hunger and fullness. ● Forcing the child to eat certain foods or to “eat everything on The interactions between caregiver and child during feeding (referred to as the feeding relationship) affect a child’s ability to progress in eating skills and to consume a nutritionally adequate diet. A dysfunctional relationship, characterized by a caregiver misinterpreting, ignoring, or overruling the innate
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the plate” or sit at the table for more than 30 minutes to finish eating. ● Using dessert or other “special” foods as a reward or bribe. ● Feeding foods inappropriate in consistency, size, or shape that could cause choking. ● Not allowing the child to learn to self-feed; routinely forcing the child to finish eating by taking over feeding. ● Restricting meals and snacks (less than 3 meals and 2 nutritious snacks per day). ● Severely limiting the child’s food intake, such as feeding the child only the foods that the caregiver likes or never offering a variety of foods because she thinks the child will not eat them. An entire food group is not offered (such as no Milk group foods) and there is no medical reason to do so. capability of the child to regulate food intake based on hunger and satiety can result in poor dietary intake, poor growth, and future problems with regulation of food intake.
Feeding a diet very low in calories and/or essential nutrients, such as a vegan or macrobiotic or other highly restrictive diet.
Highly restrictive diets prevent adequate intake of calories and nutrients, interfere with growth and development, and may lead to other adverse physiological effects. A vegan diet is the consumption of plant origin foods (no meat, poultry, fish, eggs, milk, cheese or other dairy products). While a vegan diet may offer health benefits, lack of planning can result in an inadequate intake of calories, protein, vitamins B-12 and D, calcium, iron, and zinc. Such a diet requires attention to planning. Feeding foods that could be contaminated with harmful bacteria or toxins, such as: ● Feeding unpasteurized juice, milk, or cheese. ● Feeding deli or processed meats or hotdogs without further cooking them. ● Feeding raw or undercooked meat, fish, shellfish, poultry, or eggs. ● Feeding raw vegetable sprouts. ● Feeding local fish or seafood listed on the MDE advisory as DO NOT EAT. Unpasteurized juice or dairy products and undercooked meats may contain pathogens that cause serious, potentially fatal foodborne illness. Raw vegetable sprouts can cause Salmonella or E. coli 0157.
Feeding dietary supplements that are inappropriate and/or excessive, such as: ● Giving any vitamin, mineral, or herbal supplement (unless prescribed by health care provider). The use of non-prescribed or non-recommended dietary supplements, including single or multivitamins or minerals or the use of herbal remedies including teas may result in toxicity and harmful nutrient interactions.
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● Giving a child’s multivitamin supplement inappropriately (does not follow directions on the label). ● Giving any herbal remedy or herbal tea such as chamomile, comfrey, sassafras, or senna. Teas with potentially harmful effects on children include licorice, comfrey leaves, sassafras, senna, buckhorn bark, cinnamon, wormwood, woodruff, valerian, foxglove, poke root, poke weed, periwinkle, nutmeg, catnip, hydrangea, juniper, Mormon tea, thorn apple, yohimbe bark, lobelia, oleander, Mate, kola nut or gotu kola, and chamomile. Routinely not providing essential dietary supplements. ● Providing children under 36 months of age less than 0.25 mg of fluoride daily when the water supply contains less than 0.3 ppm fluoride. ● Providing children 36-60 months of age less than 0.50 mg of fluoride daily when the water supply contains less than 0.3 ppm fluoride. ● Not providing 400 IU of vitamin D if a child consumes less than 1 liter (1 quart) of vitamin D fortified milk or formula. Since 1 quart is above the recommendation for pre-school children, most children will require a supplement. Fluoride decreases the susceptibility of teeth to dental caries. Once fluoride is an integral part of the tooth structure, teeth become stronger and more resistant to decay. It is recommended that when the water supply contains less than 0.3 parts per million (ppm) of fluoride, children between the ages of 12 and < 36 months of age consume 0.25 milligrams of fluoride daily and children 36 to 72 months of age consume 0.50 milligrams of fluoride daily. When the water supply contains 0.3 - 0.6 ppm fluoride, children 36 to 72 months of age should take 0.25 milligrams of fluoride daily.
Participant Focused Counseling:
Based on the participant’s willingness to explore change, review the risks related to the feeding practice, the benefits of change, and steps participant is willing to take to change the potentially harmful practices.
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Nutrition Practice – Infant (4111) Categories: IBE, IBP, IFF Defined as: Routine feeding practices that may result in impaired nutrient status, disease, or health problems. Specific practices are listed below. Justification: Inappropriate nutrition practices may lead to poor nutritional status in infants. INAPPROPRIATE FEEDING PRACTICE JUSTIFICATION ● Routinely limiting the frequency of nursing of the exclusively breastfed infant to less than 8 times in a 24-hour period if the infant is <2 months of age ● Scheduled feeding is used instead of demand feeding. Refer the infant to the breastfeeding specialist. The American Academy of Pediatrics and others advocate breastfeeding as the preferred method of infant feeding during the first 12 months of life. Frequent breastfeeding is critical to establish and maintain an adequate milk supply for the infant. Inadequate frequency of breastfeeding can lead to lactation failure in the mother and dehydration and poor weight gain in the infant. Using a substitute for breastmilk or FDA-approved iron- fortified formula as the primary nutrient source. Examples include: ● Low iron formula without iron supplementation of FDA- approved mixture of low-iron and iron-fortified formulas ● Cow, goat, or sheep milk ● Evaporated or sweetened-condensed milk ● Soy or rice-based beverages ● Other beverages such as non-dairy creamer or homemade concoctions For non-breastfed infants, iron-fortified infant formula is recommended. Use of a low iron formula may deplete the infant’s iron stores, leading to anemia and poor growth. Cow, goat, or sheep milk, imitation milks, and substitute milks do not contain nutrients (such as iron or folic acid) in appropriate amounts for infants. The protein is more difficult to digest and can lead to blood loss and anemia.
Over- or under-dilution of formula by: ● Not following manufacturer’s mixing instructions to stretch formula ● Not following specific prescription instructions Over Dilution of formula can lead to poor growth, Failure to Thrive, or water intoxication (that can be fatal). Under Dilution of formula concentrates calories and protein and increases the renal solute load in the kidneys. Overweight, dehydration, and metabolic acidosis can occur. Using nursing bottles or cups inappropriately, such as: ● Using the bottle to feed fruit juice, fruit drinks, soda, gelatin water, chicken broth, corn syrup or sugar solutions, tea, or diluted cereal or other solid foods. Inappropriate uses of a nursing bottle, such as feeding sugar- sweetened beverages may displace nutrients supplied by breastmilk or formula. Feeding foods like cereal in a bottle may displace nutrients provided by breastmilk or formula and may
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● Allowing the Infant to fall asleep or be put to bed with the bottle at naps or bedtime. ● Allowing the infant to use the bottle or cup without restriction (used as a pacifier). ● Propping the bottle when feeding. ● Allowing an infant to carry around and drink throughout the day from a covered or training cup. lead to choking. Allowing the infant to fall asleep with the bottle or propping the bottle when feeding the infant may result in Early Childhood Caries, ear infections, and choking.
Lack of sanitation in the preparation, handling, or storage of infant formula or expressed breastmilk, such as: ● Bottles, nipples, or equipment for breastmilk or formula preparation are not properly washed and rinsed. ● Formula, bottles, nipples, or equipment for formula or breastmilk are not sterilized before the infant is 4 months of age. ● Formula is not prepared and/or stored by manufacturer’s OR health care provider’s instructions. ● The breast pump is not cleaned per manufacturer’s instruction. ● Well, cistern, or spring water that has not been tested and certified as pathogen-free by a certified testing agency such as a health department is used to prepare formula or is fed to the infant. ● There is no stove, refrigerator, freezer, or sink in the home or the equipment is not working. ● The infant is fed formula or expressed breastmilk left from a prior feeding. ● The infant is fed breastmilk or prepared formula held at room temperature for more than one hour. ● The infant is fed prepared formula held in the refrigerator longer than 24 hours (if made from powder) or 48 hours (if made from concentrate). ● Freshly expressed unrefrigerated human milk is added to frozen human milk ● Freshly pumped chilled human milk is added to frozen human milk in an amount that is greater than the amount of frozen human milk. ● The infant is fed breastmilk that has been previously frozen, thawed and then held in the refrigerator for over 24 hours Prepared infant formula or expressed breastmilk is perishable and must be handled and stored properly to be safe for consumption. Lack of sanitation may cause a gastrointestinal infection.
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before feeding, ● Human milk is thawed/heated in a microwave. ● Thawed human milk is refrozen. ● Feeding donor human milk received directly from another person or through the internet Offering complementary foods (solids, table, or family foods) that are inappropriate in type, timing or feeding methods, such as: ● Feeding sugar or corn syrup in any beverage or putting it on a pacifier. ● Feeding any food other than breastmilk or formula before 6 months of age.
Before 6 months of age, the infant’s gastric and enzymatic secretions and digestive and renal capacity are low, making digestion of solid foods inefficient and potentially harmful. Nutrients supplied by breastmilk or iron-fortified formula may be displaced. Developmentally, the infant is not ready to accept solids. The extrusion reflex is strong, resulting in foods being pushed out of the mouth. Offering sugar-sweetened beverages or excessive amounts of juice may prevent consumption of essential nutrients from breastmilk, formula, or other more appropriate foods.
After 6 months of age, complementary foods are gradually added to supplement the nutrients and calories provided by breastmilk or iron-fortified formula. Feeding a very nutritionally inadequate diet such as: ● Not allowing the infant to consume any more food than the caregiver initially provides. ● Following a strict vegan or macrobiotic diet. ● Other diets very low in calories and/or essential nutrients.
Highly restrictive diets prevent adequate intake of calories and nutrients, interfere with growth and development, and may lead to other adverse physiological effects.
An infant held to a rigid feeding schedule may be underfed or overfed. Caregivers insensitive to signs of hunger and satiety or who exert control over feeding may inappropriately restrict or encourage excessive intake. Using feeding practices that disregard the developmental stage of the infant, such as: ● Not recognizing or disregarding the infant’s cues for hunger or fullness (putting the infant on a strict feeding schedule instead of feeding on demand) or forcing an infant to eat a certain type or amount of food. ● Feeding foods that could cause choking, such as potato or other snack chips, hot dogs, raw vegetables, raw hard fruits, or large pieces of meat. ● Feeding food in a bottle or syringe-nipple feeder and not by spoon. A critical developmental period exists in which the infant learns progressively how to accept, manipulate, and swallow solid foods. Between the ages of 6 and 7 months, the infant develops the ability to self-feed finger foods that are easily chewed and swallowed. Foods that are inappropriate in size, shape, or consistency may cause choking and result in asphyxiation.
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● Not supporting the infant’s growing need for independence with self-feeding (only spoon feeding an infant who is able and ready to finger-feed and/or try self-feeding with appropriate utensils.) ● Not advancing the textures of foods (puree; mashed; chopped; tiny pieces of foods) according to the infant’s developmental readiness. Feeding foods that could be contaminated with harmful bacteria or toxins, such as: ● Honey or unpasteurized fruit or vegetable juice ● Undercooked or raw meat, fish, shellfish, poultry, or eggs ● Local fish or seafood listed on the MDE advisory as DO NOT EAT. ● Unpasteurized dairy products or soft cheeses such as feta, Brie, Camembert, blue-veined, and Mexican-style cheese’ ● Raw vegetable sprouts (alfalfa, clover, bean, and radish) ● Deli meats, hot dogs, and processed meat unless heated to steaming Honey in any form may contain spores of Clostridium botulinum, which if consumed by an infant, may create a deadly toxin inside the gastrointestinal tract and lead to death. Unpasteurized juice and undercooked meats may contain pathogens that cause serious, potentially fatal foodborne illness. Feeding dietary supplements that are inappropriate and/or excessive, such as: ● Feeding any vitamin or mineral supplement (unless prescribed by health care professional. ● Feeding any herbal remedy or herbal tea such as chamomile, comfrey, or senna. ●Feeding “gripe” water. The use of unprescribed dietary supplements, including single or multivitamins or minerals or the use of herbal remedies including teas may result in toxicity and harmful nutrient interactions.
Not giving a dietary supplement recognized as essential by national public health policy, such as: ● Infants who are 6 months of age or older who are ingesting less than 0.25 mg of fluoride daily when the water supply contains less than 0.3 ppm fluoride. ● Infants who are exclusively breastfed, or are ingesting less than 1 liter (or 1 quart) per day of vitamin D-fortified formula, and are not taking a supplement of 400 IU of vitamin D. Fluoride decreases the susceptibility of teeth to dental caries. Once fluoride is an integral part of the tooth structure, teeth become stronger and more resistant to decay. It is recommended that when the water supply contains less than 0.3 parts per million (ppm) of fluoride, infants 6 months of age and older consume 0.25 milligrams of fluoride daily.
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Nutrition Practice – Woman (4271) Categories: PG, BE, BP, WPP Defined as: Routine use of nutrition practices that may result in impaired nutrient status, disease, or health problems. Specific practices are listed below. Inappropriate Nutrition Practices for Women Examples of Inappropriate Nutrition Practices (including, but not limited to) 427.1 Consuming dietary supplements with potentially harmful consequences. Examples of dietary supplements which when ingested in excess of recommended dosages, may be toxic or have harmful consequences: • Single or multiple vitamins; • Mineral supplements; and • Herbal or botanical supplements/remedies/teas. • Cannabidiol (CBD), for Pregnant and Breastfeeding women only (Products labeled as CBD with any form of THC should be a risk with 372) 427.2 Consuming a diet very low in calories and/or essential nutrients; or impaired caloric intake or absorption of essential nutrients following bariatric surgery. • Low-calorie diet. • Strict vegan diet; and • Any other diet restricting calories and/or essential nutrients. 427.4 Inadequate vitamin/mineral supplementation recognized as essential by national public health policy. • Consumption of less than 27 mg of iron as a supplement daily by pregnant woman. • Consumption of less than 150 mcg of supplemental iodine per day by pregnant and breastfeeding women.
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• Consumption of less than 400-800 mcg of folic acid from supplements daily by all WIC women categories. 427.5 Pregnant woman ingesting foods that could be contaminated with pathogenic microorganisms Potentially harmful foods: • Seafood: Any raw or undercooked fish, or shellfish, or food containing raw or undercooked seafood, e.g., sashimi, found in some sushi or ceviche; Refrigerated smoked fish; Partially cooked seafood, such as shrimp and crab • Raw or undercooked meat or poultry. • Hot dogs, luncheon meats (cold cuts), fermented and dry sausage and other deli-style meat or poultry products unless reheated until steaming hot. • Pâtés: Unpasteurized, refrigerated pâté or meat spreads. • Deli Salads: Deli Salads prepared without preservatives in a deli-type store or restaurant. • Unpasteurized milk or foods containing unpasteurized milk. • Soft cheeses made with unpasteurized milk such as feta, Brie, Camembert, blue- veined cheeses and Mexican style cheeses such as queso blanco or queso fresco. • Eggs: Raw or undercooked eggs or foods containing raw or lightly cooked eggs including certain salad dressings (Caesar), cookie and cake batters, sauces, and beverages such as unpasteurized eggnog. • Raw sprouts (alfalfa, bean, clover, radish, microgreens); • Unpasteurized fruit or vegetable juices; or unwashed fruits and vegetables.
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Consuming dietary supplements with potentially harmful consequences. (427.1) Categories: PG, BE, BP
Justification: Pregnant and breastfeeding women taking inappropriate or excessive amounts of dietary supplements, such as single or multivitamins or minerals, herbal supplements, teas, or cannabidiol (CBD) are at risk for adverse effects such as harmful nutrient interactions, toxicity, and possible birth defects. These substances can cross the placenta and may harm the fetus. T Most nutrient toxicities occur through excessive supplementation. Vitamins A, B-6 and the minerals iron and selenium can be micronutrients that are consumed in excess during pregnancy and breastfeeding. They may also be present in breast milk and have a negative impact on the infant. Vitamin A: critical during periods of rapid growth and cell development, but excess during pregnancy can cause birth defects, especially in the first 60 days after conception. Vitamin B6: sometimes taken by pregnant women to reduce nausea and vomiting in doses of 10-25 mg three to four times a day. The effectiveness of this remains unproven but these amounts remain under the tolerable Upper Limit (UL). Doses of 50–510 mg per day taken during the first trimester have not been associated with adverse fetal outcomes, however the UL is set at 100 mg per day. Iron: The UL in the U.S. for iron is 45 mg per day and is based on the reported side effects of gastrointestinal discomfort, nausea, and constipation at levels of 40–50 mg per day. These are common complaints in pregnant women and iron supplementation may exacerbate discomfort. Selenium: potentially consumed in excess during pregnancy. It acts as an antioxidant and is important in reproduction but there are no recommendations for supplementation during pregnancy. Excess selenium intake could be of concern if women eat locally from areas where the selenium content in the soil is high or consume large amounts of Brazil nuts. There are no known cases of selenium toxicity during pregnancy or breastfeeding in the U.S.
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Herbal and Dietary Supplements Pregnant and breastfeeding women should be cautious about using herbal and dietary supplements because safety, purity, and effectiveness are not guaranteed because they are not regulated by the Food and Drug Administration (FDA), and because potency can differ between and among batches and brands. Many people falsely believe that herbs are safe because they are natural. Some herbs can be harmful to the rapidly growing fetus by interfering with cell growth and division during this rapid process. Herbs can have different strength depending on the form used. Teas contain the least compounds, while tinctures, which are alcohol extracts, have the highest concentration and they contain alcohol. Raspberry and blackberry leaf teas can cause hypoglycemia in women with gestational diabetes. Other herbs can cause uterine contractions and bleeding and are contraindicated in pregnancy including oregano tea, avocado leaf tea, cat’s claw, sage tea, and large amounts of parsley or celery seeds. Regular chamomile consumption during the third trimester is associated with a higher risk of pre-term delivery and lower birth weight. Ginger should be limited to 1,000 mg/day during pregnancy for nausea and vomiting due to possible uterine stimulating effects. Fennel and peppermint tea used during pregnancy may have toxic contaminants. Pregnant women should discuss the use of herbal teas and supplements with their health care provider prior to use. Cannabidiol (CBD): The cannabis plant, commonly known as marijuana, contains more than 100 chemical compounds that share a common structure known as cannabinoids. The most common is the psychoactive compound tetrahydrocannabinol (THC). The second is CBD which does not produce the typical effects of marijuana. All cannabinoids, including CBD, readily cross the placental
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barrier. CBD has been shown to help reduce inflammation, anxiety, pain, and seizures. However, CBD products are not regulated by the Food and Drug Administration (FDA) and the FDA has approved only one CBD prescription drug to treat a rare form of epilepsy. Studies of CBD products showed that only 31% were accurately labeled in regard to CBD levels. Other studies showed the presence of potentially hazardous chemicals such as toxins or THC. Potential side effects of CBD include drug interactions, liver abnormalities, diarrhea, fatigue, vomiting, and sleepiness. Increasing numbers of pregnant women use it for pain, insomnia, anxiety, or nausea. Though there are very few studies on the use of CBD during pregnancy, some have shown CBD use may include placental changes, an effect on the functionality of the uterine lining, and inducing preterm labor. More plentiful animal studies have shown harm to developing fetuses. CBD has been found in breast milk after maternal marijuana use, whether by smoking or eating, but does not appear to be present after just CBD use. There does remain a concern about CBD products containing unlabeled THC and other contaminants such as pesticides, heavy metals, bacteria, and fungus. Currently, the FDA strongly advises against the use of CBD in any form during pregnancy or while breastfeeding. 427.1 References - Supplements/Herbs • Over-the-counter medicine, supplements and herbal products during pregnancy (marchofdimes.org) https://www.marchofdimes.org/find-support/topics/pregnancy/what-to-know-about-supplements-herbs-and-medicines- pregnancy • Vitamin and Mineral Supplement Fact Sheets (nih.gov) https://ods.od.nih.gov/factsheets/list-VitaminsMinerals/ • Dietary Supplements | FDA https://www.fda.gov/food/dietary-supplements
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Consuming a diet very low in calories and/or essential nutrients (427.2) Categories: PG, BE, BP
A participant determined to be eating a very low calorie diet should be referred to the CPA for Nutrition Care counseling Justification: Calories: During pregnancy, the maternal diet must provide enough energy for the mother’s usual requirements and those of the growing fetus. Extra energy is required for the synthesis of new and existing tissues in the second and third trimesters. Restrictive diets may increase the risk of low birth weight, birth defects, suboptimal fetal development, and chronic health problems in their children. Restrictive diets are of special concern for the pregnant adolescent, since her additional growth needs compete with the developing fetus and the physiological changes of pregnancy. Macronutrients: Pregnant women should avoid a diet that severely restricts any macronutrient. Examples include: the ketogenic diet which lacks carbohydrates, the Paleo diet which limits dairy, and any diet that consists of an excess of saturated fats. Fad diets may be especially harmful during pregnancy because of the resulting nutrient imbalance and consequent nutrient deficiencies or possible ketosis from lack of carbohydrates. Infants of mothers on a low-carbohydrate diet may be prone to gaining weight in childhood. An extreme intake of protein has been associated with low-birth-weight infants. The Paleo diet promotes consumption of excess saturated fats and restricts the consumption of dairy-based foods, which may contribute to deficiencies in calcium and vitamin D. Vegan Diets: strict veganism can have a low content of essential micronutrients such as iron, zinc, vitamin B 12, vitamin D, omega-3 fatty acids, calcium, and iodine. The most common nutrient deficiencies in vegans are vitamins D and B12, and are best met for vegans with supplements, since few plant foods are fortified with vitamin D, and they eat no animal products which are the source of vitamin B12. The breastmilk of a vegan mother can be severely deficient in vitamin B12, which if not treated, could cause growth failure and permanent damage to the infant’s nervous system. Breastfeeding women who follow a strict vegan diet should have their infant’s vitamin B12 levels monitored. Pregnant and breastfeeding vegan women should be encouraged to take an individual B12 supplement that is dissolved on the tongue to increase absorption. However, both pregnant and breastfeeding women following a vegan dietary pattern should consult
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with their healthcare provider to determine whether supplementation of vitamin D, vitamin B12 (and what form), and/or other nutrients such as iron, choline, zinc, iodine, or essential fatty acids are necessary. Weight Loss Surgery: Although pre-pregnancy weight loss from bariatric surgery may improve the chances of getting pregnant and decrease the risk of gestational diabetes and hypertension, it has the potential for deficiencies in nutrients essential for healthy fetal development. The nutrients that need to be replaced depend on which bariatric surgery was performed and the nutritional status of the pregnant woman, but the most common deficiencies include vitamins D, folate, B12, B1, and A and the minerals iron and calcium. Women who have had gastric band surgeries may have more difficulty eating enough while gastric bypass procedures tend to cause malabsorption problems. Common nutrient deficiencies can be exacerbated by morning sickness or hyperemesis, GERD, and abdominal bloating. The American College of Obstetricians and Gynecologists recommends delaying pregnancy for 18 months after bariatric surgery. A more individualized approach is to delay pregnancy until a woman’s weight has been stable for 2 years. However, this does not always happen, and many women become pregnant with nutrient deficiencies. Pregnant women may also be unwilling to gain the recommended weight after losing weight post-surgery. Women who have had bariatric surgery have higher risks of fetal growth restriction, preterm births, higher rates of miscarriage and neonatal mortality after surgery. Malabsorptive procedures (bypass) are associated with a significant increase in Small for Gestational Age (SGA) whereas restrictive procedures (banding) are not. This could be related to malnutrition, since many vitamins and minerals are absorbed in the small intestine which is bypassed by the surgery. Women of reproductive age undergoing bariatric surgery are a high-risk group and require specialized preconception and antenatal nutritional support to achieve the best outcomes for both mothers and babies as bariatric surgeries increase. Women who become pregnant following bariatric procedures should have laboratory screening for nutritional deficiencies every trimester. 427.2 References - Highly Restrictive Eating/Nutrient Malabsorption • https://www.eatright.org/ • Weight-loss (Bariatric) Surgery | NIDDK (nih.gov) https://www.niddk.nih.gov/health-information/weight-management/bariatric-surgery
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Inadequate vitamin/mineral supplementation recognized as essential by national public health policy. (427.4) : PG, BE, BP, WPP Justification: Most healthcare providers recommend women who are pregnant or planning to become pregnant take a daily prenatal vitamin and mineral supplement in addition to consuming a healthy dietary pattern. This may be especially important to meet folic acid, iron, and iodine needs during pregnancy and iodine needs during breastfeeding. Iron: The Recommended Dietary Allowance (RDA) for iron substantially increases during pregnancy from 18 mg per day to 27 mg per day. Iron is a key nutrient that supports fetal development. t is used by the body to make the extra blood that the pregnant woman and fetus need during pregnancy. This increased amount of iron is found in most prenatal vitamins. Iron deficient anemia (IDA) is more common in economically and socially disadvantaged people and may independently contribute to problems in pregnancy and early childhood development. About 33% of low-income pregnant women in the U.S. have IDA in their third trimester which is associated with increased low birth weight, preterm delivery, and fetal and infant death. Maternal effects include fatigue, light-headedness, and low prenatal weight gain. IDA in the first and second trimesters is associated with increased maternal morbidity. Iron needs for women who are breastfeeding differ from those who are pregnant. For adult women who are breastfeeding, before menstruation returns, iron needs fall to 9 mg/day and then return to pre-pregnancy levels once menstruation resumes. If breastfeeding women continue to take their prenatal vitamins, they may exceed their needs for iron. Women who are breastfeeding should not exceed the UL of 45 mg of iron per day. Breastfeeding women should seek guidance from a healthcare provider regarding the appropriate level of iron supplementation based on their unique needs as more than half of breastfeeding women continue to use prenatal supplements. Folic acid is the synthetic form of folate, a water-soluble B vitamin. Folate occurs naturally in foods such as dark green leafy vegetables, legumes, and oranges and is fortified in enriched grains (i.e., bread, pasta, rice, and cereal). Most women do not receive the recommended daily allowance of folate from diet alone. Adequate folic acid intake is particularly important prior to conception and during the first trimester to help prevent neural tube defects (NTDs). NTDs are major birth defects of the brain and spine that occur early in pregnancy due to improper closure of the embryonic neural tube, which may lead to a range of disabilities or death. The most common NTDs are anencephaly (underdeveloped brain and incomplete skull) and spina bifida (incomplete closing of the spinal cord) as well as miscarriages, preterm births, orofacial clefts, and congenital heart defects. Natural folate is less bioavailable and has not been shown to lower the risk of NTDs as synthetic folic acid. The RDA for folate is higher during pregnancy and breastfeeding than all other life stages. The United States Preventative Services Task Force (USPSTF) recommends that all women who are planning or
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capable of pregnancy take a daily supplement containing 400 to 800 mcg of folic acid, along with the folate in food. The critical period for supplementation is at least 1 month before pregnancy and during the first 12 weeks of pregnancy. Most prenatal supplements sold in the United States contain folic acid. Supplementation with folic acid during preconception and early pregnancy is critical and can prevent 40–80% of neural tube defects. The UL for women who are pregnant, or breastfeeding is 1,000 mcg of folic acid. Iodine is an essential nutrient required for the synthesis of thyroid hormone, which is responsible for regulating growth, development, and metabolism. Iodine requirements increase substantially during pregnancy and breastfeeding. The RDA for iodine during pregnancy is 220 mcg and 290 mcg during breastfeeding. If iodine requirements are not met during these periods, the production of thyroid hormones may decrease and be inadequate for maternal, fetal, and infant needs. Inadequate iodine intake during pregnancy and breastfeeding could be detrimental to the growth and development of the baby’s brain. Severe iodine deficiency during pregnancy and the neonatal period is associated with many adverse effects, including miscarriage, stillbirth, neonatal mortality, growth retardation and decreased IQ. Even subclinical hypothyroidism can double the risk of miscarriage and neonatal death. Adequate iodine levels in breastmilk are essential for the proper neurodevelopment of infants. The American Thyroid Association recommends that pregnant and breastfeeding women receive 150 mcg per day of supplemental iodine to meet the increased iodine needs during pregnancy and breastfeeding. Many prenatal supplements do not contain iodine. Pregnant and breastfeeding women should discuss the need for supplemental iodine in their prenatal vitamin with their health care provider to ensure they are receiving an adequate amount. The following is a table showing the RDA and UL for iron, folate and iodine during pregnancy and lactation: Micronutrient Pregnancy RDA Breastfeeding RDA Tolerable Upper Intake Level (UL)
Iron 27 mg 9 mg 45 mg Folate 600 mcg 500 mcg 1,000 mcg Iodine 220 mcg 290 mcg 1,100 mcg
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427.4 Inadequate vitamin/mineral supplementation • General Information About NTDs, Folic Acid, and Folate | CDC https://www.cdc.gov/folic-acid/about/index.html • Recommendation: Folic Acid for the Prevention of Neural Tube Defects: Preventive Medication | United States Preventive Services Taskforce (uspreventiveservicestaskforce.org) https://www.uspreventiveservicestaskforce.org/uspstf/recommendation/folic-acid-for-the-prevention-of-neural-tube-defects- preventive-medication
Pregnant woman ingesting foods that could be contaminated with pathogenic microorganisms. (427.5) PG Justification: The CDC estimates that each year 1 in 6 people in the U.S. will get sick from a foodborne illness caused by pathogenic microorganisms (bacteria, viruses, and parasites) and their toxins and chemical contamination. Pregnant women and their fetuses are more susceptible to foodborne illnesses a pregnant woman’s immune system is weakened while the fetus's immune system is still developing, making it harder to fight off certain harmful foodborne microorganisms. Therefore, it is important that they avoid foods with a high risk of infection. For this reason, the Dietary Guidelines for Americans and government agencies such as the Centers for Disease Control and Prevention, the USDA Food Safety and Inspection Service, and the Food and Drug Administration advise pregnant women and other high-risk individuals not to consume unpasteurized (raw) juice or milk, raw sprouts, and some soft cheeses made from unpasteurized milk. During pregnancy, women should only eat foods containing seafood, meats, poultry, or eggs that have been cooked to recommended safe minimum internal temperatures. Pregnant women are 10 times more likely to get Listeria, the bacteria that causes Listeriosis, than other U.S. adults. Listeria is a soilborne bacteria that grows in cool, moist environments. Infection occurs from eating contaminated foods including unpasteurized (raw) juice or milk, raw sprouts, or some soft cheeses made from unpasteurized milk. Deli and luncheon meats and hot dogs should be reheated to steaming hot or 165°F to kill Listeria. Listeriosis during pregnancy can cause miscarriage, stillbirth, or a preterm delivery. Infections are more likely in the third trimester (96%) than the first, but the consequences are more severe with the earlier infections. Salmonella, Campylobacter jejuni, E. coli, and Toxoplasmosis are other foodborne pathogens that are of concern for pregnant women.
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Salmonella is more likely to cause an infection in the mother rather than the fetus. Salmonella infections occur from eating contaminated foods such as raw or undercooked eggs, unpasteurized milk, raw or undercooked seafood or meat or unwashed fruits and vegetables. Symptoms include vomiting, diarrhea, abdominal pain and flu-like aliments. Campylobacter infections are caused by consuming raw or undercooked poultry or another food that has been contaminated by raw or undercooked poultry. Campylobacter can cross the placenta and infect the fetus causing miscarriage, stillbirth, or preterm labor. E. coli can affect pregnant women when they consume contaminated food or water, or unpasteurized milk. The symptoms can vary with each person but often include severe stomach cramps, diarrhea, vomiting, and sometimes a fever. If pregnant women are exposed to E. coli, dehydration is the main risk. Toxoplasmosis is caused by a parasite (Toxoplasma gondii) that infects more than 40 million people in the U.S. A woman can become infected with Toxoplasmosis by eating unpasteurized milk, raw vegetables, undercooked meat (especially pork, lamb, and venison), shellfish, and food contaminated with knives and cutting boards that have been in contact with raw meat or shellfish. Infection can also be caused by drinking contaminated water, and after accidental ingestion of the parasite when in contact with cat feces. The risk of infection is higher during pregnancy and can lead to severe neurological damage, injury to various organs, miscarriage, premature birth, or stillbirth. Informing pregnant women and postpartum mothers about food safety issues through trained health professionals is crucial for the consistency of messages and increasing food safety awareness among vulnerable consumer groups. 427.5 References – Food Borne Illnesses • Food Safety | Food Safety | CDC https://www.cdc.gov/food-safety/index.html • Safe Food Handling | FDA https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling • http://www.foodsafety.gov https://www.foodsafety.gov/ • https://www.fightbac.org/ https://fightbac.org/ • fightbac.org/kids/ https://fightbac.org/kids/ • People at Risk: Pregnant Women | FoodSafety.gov https://www.foodsafety.gov/people-at-risk/pregnant-women • Food Safety For Pregnant Women, Their Unborn Babies, and Children Under Five (fda.gov) https://www.fda.gov/food/people-risk-foodborne-illness/food-safety-pregnant-women-and-their-unborn-babies
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• What Is Foodborne Illness? Food Safety for Moms to Be | FDA https://www.fda.gov/food/people-risk-foodborne-illness/food-safety-moms-be • Listeria Monocytogenes | Food Safety and Inspection Service (usda.gov) http://www.fsis.usda.gov/food-safety/foodborne-illness-and-disease/illnesses-and-pathogens/listeria • About Toxoplasmosis | Toxoplasmosis | CDC https://www.cdc.gov/toxoplasmosis/about/index.html • E. coli (Escherichia coli) | E. coli | CDC https://www.cdc.gov/ecoli/about/index.html • Campylobacter (Campylobacteriosis) | Campylobacter | CDC https://www.cdc.gov/campylobacter/about/index.html Participant Focused Counseling: When a woman is identified with a nutrition practice risk factor, review the risks related to the practice, and the benefits of change. Determine her willingness to explore change and discuss the steps the participant is willing to take to change the potentially harmful practices.
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Obese (Child) (1131) Categories: C 2-4 Defined as: BMI/age ≥ 95th percentile on CDC growth chart for a child 2 to 5 years of age. Justification: The rapid rise in the prevalence of obesity in children is one of the most important public health issues in the United States today. Research on BMI and body fatness shows that the majority of children with BMI/age at or above the 95th percentile have high adiposity, and an increased risk for future adverse health outcomes and/or developmental diseases. The causes are complex. Both genetic and environmental factors contribute to obesity risk. Obesity can result from excessive energy intake, decreased calorie expenditure, or impaired regulation of energy metabolism. Having a Body Mass Index (BMI) for age at the 95th percentile or higher identifies children with a greater likelihood of being overweight as adolescents and adults. It is recommended that an obese child undergo a medical assessment and careful evaluation to identify any underlying health risks or secondary complications. Overweight in early childhood may signify problematic feeding practices such as excessive consumption of high calorie foods and beverages or family behaviors such as too many hours spent watching television. Such practices, if continued, may contribute to diet and inactivity-related health risks in adulthood. Procedure: ● Obtain current height measured to the nearest 1/8 inch and weight measured to the nearest 4 ounces. Record measurements in the participant’s record. ● Calculate BMI using the procedure found in Table BMI.1. Plot the BMI value on the BMI/age growth chart. ● If the plotted point is at or greater than the 95th percentile, assign the risk criterion. ● Review collected information for routine dietary practices that could promote a faster rate of weight gain, such as drinking milk and other beverages from a baby bottle; excessive snacking (more than 3 snacks per day); or forcing the child to eat. Inquire about usual activity and television watching.
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Participant Focused Counseling: Do not use the medical term “obese” when discussing the child’s weight with the caregiver. Frame the Participant Focused Counseling discussion to make achieving the child’s optimal growth a shared goal of the WIC program and the parents/caregivers. Make clear that BMI/age ≥95th percentile is a medical condition that can be addressed. ● Educate parents/caregivers on behaviors that can lead to healthy body weight, including: o Recognizing fullness cues o Offering a variety of nutritious foods; o Not overly restricting foods; o Offering the child foods lower in fat, such as 1% or fat free milk and low-fat cheese, or selecting beans as well as peanut butter; o Comforting the child by holding, reading, or rocking instead of feeding; o Being active as a family; o Reducing screen and electronics time. ● Discuss the behavior changes parents/caregivers are willing to address. ● Discuss strategies that might work for the family. ● If parents/caregivers are willing, help them set a simple, measurable goal. ● Enter the goal in WOW.
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Oral Health Conditions (3811) Categories: All Defined as: Diagnosis of oral health conditions by a physician or a health care professional working under the orders of a physician or adequate documentation by the CPA or CPPA. ● Women and Children: includes, but not limited to tooth decay, periodontal disease, tooth loss and/or ineffectively replaced teeth that impair the ability to ingest food in adequate quantity or quality. ● Pregnant woman: includes gingivitis of pregnancy. ● Infants and Children: includes the presence of Early Childhood Caries (baby bottle tooth decay) or smooth surface decay of the maxillary anterior teeth or the primary molars.
Justification:
Missing more than seven teeth in adults seriously affects the ability to chew foods and can restrict food intake, resulting in a diet that is poor in nutritional quality. Diet quality tends to decline as dental impairment increases, including decreases in vitamin A, fiber, calcium, and other nutrients because hard-to-chew nutritious foods like fruits and vegetables decline, while high calorie, high fat processed foods increase. Periodontal infection is a significant risk criterion for preeclampsia, can result in placental-fetal exposure and, when coupled with a fetal inflammatory response, can lead to preterm delivery. Periodontal disease and caries may also increase the woman’s risk of atherosclerosis, rheumatoid arthritis and diabetes. There is evidence that gingivitis of pregnancy results from end tissue deficiency of folic acid that will respond to folic acid supplementation as well as plaque removal. Early childhood caries result from inappropriate feeding practices, especially frequent sugar consumption. Healthful dietary and oral hygiene practices can prevent the loss of primary teeth, and potential speech problems. Children with special health care needs (including prematurity and intrauterine malnutrition, GERD, failure to thrive and other weight gain and growth problems, craniofacial malformations, compromised immune function, and Down syndrome) can increase the risk of oral health problems and can also make the overall effects of poor oral health more severe. Referral to dental services should be made as appropriate.
Procedure: Determine the presence of oral health conditions in the woman, infant, or child. Self-reported information is acceptable. The presence of obvious dental decay or tooth loss may also be documented by observation by WIC staff. Review collected information about dietary practices that may increase the risk of dental problems.
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Participant Focused Counseling: With woman with oral health conditions, discuss: ● Dietary and oral health practices that lower risk of dental problems including use of fluoride toothpaste and rinsing nightly with alcohol-free, over-the-counter mouth rinse with 0.05% sodium fluoride. ● Preparing easy-to-chew foods, as needed
With caregiver of an infant or child with oral health conditions, discuss: ● Feeding practices that promote optimal oral health, such as reducing frequency of sugary food and drink; weaning directly from bottle to open cup by 12 months of age; not propping baby bottle, and, if necessary, giving only water in bottle at bedtime
● Oral health strategies that reduce cavity risk, such as daily oral hygiene appropriate for age, routine dental checkups, and not sharing cups or utensils between adult and child.
● Use of fluorides for the prevention and control of caries is documented to be both safe and highly effective, including using tiny amounts of fluoride toothpaste as soon as teeth erupt. Parents and caregivers may have questions and concerns about fluoride content in water supplies and in infant formula. Fluoridated water can be found in communities that supplement tap water with fluoride and it may also be found in well water. The CDC’s My Water’s Fluoride website: https://nccd.cdc.gov/doh_mwf/ allows consumers in currently participating States to learn the fluoride status of their water system.
● Emphasize non cariogenic vs high cariogenic foods, using the chart below:
Noncariogenic Foods Low Cariogenic Foods High Cariogenic Foods Cheese, cottage cheese, plain yogurt Flavored milk Breakfast bars, granola bars Chicken, eggs, unflavored cow’s milk Fresh fruits Cake, cookies, candies** Popcorn, nuts and seeds* Whole grain products Doughnuts, pretzels, soda crackers Seltzer, flavored club soda
Raisins and other dried fruit Vegetables
Sweetened drinks, including fruit juice
Sweetened dry cereal
*choking hazard for infants and toddlers
**Sticky candy and/or slowly eaten candy are extremely cariogenic Adapted from: Faine, MP. Nutrition and oral health. In: Proceedings of Promoting Oral Health of Children with Neurodevelopmental Disabilities and Other Special Health Care Needs. May 4-5, 2001. Seattle, WA.
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Overweight (Woman) (1111) Categories: PG, BE/BP, WPP Defined as: 1. Pregnant Woman: Pre-pregnancy Body Mass Index (BMI) ≥ 25.0*. 2. Postpartum or Breastfeeding (less than 6 months postpartum) Woman: Pre-pregnancy Body Mass Index (BMI) ≥ 25.0*. 3. Breastfeeding (6 months or more postpartum) Woman: Current Body Mass Index (BMI) ≥ 25.0*. *Based on 2009 IOM Guidelines, the BMI weight categories used for adult women will be used for pregnant adolescent women as well. Justification: Maternal overweight and obesity are associated with higher rates of cesarean delivery, gestational diabetes mellitus, preeclampsia, and other pregnancy-induced hypertensive disorders, as well as postpartum anemia. Several studies have established an association between obesity and increased risk for hypertension, dyslipidemia, diabetes mellitus, cholelithiasis, coronary heart disease, osteoarthritis, sleep apnea, stroke and certain cancers. Since obesity can result from the over-consumption of excess calories from foods lacking in other nutrients, the obese woman may be malnourished. Procedure: Pregnant Woman: ● Use Table W for the procedure. Measure height to the nearest 1/8 inch. If the height fraction is between 1/8 and 3/8 of an inch, round down to the nearest whole number. If it is between 5/8 and 7/8 of an inch, round up to the nearest whole number. ● Obtain pre-pregnancy weight (self-report or from health care professional). Using the woman’s current height and pre-pregnancy weight, determine her weight status according to Table W. Record height and weight measurements in the woman’s record.
Breastfeeding or Postpartum Woman: ● For a postpartum or breastfeeding woman (less than 6 months postpartum) use current height and pre-pregnancy weight to determine weight status according to Table W. ● For a breastfeeding woman (6 months or more postpartum) use current height and weight measured to the nearest 4 ounces to determine weight status according to Table W. Record height and weight measurements in the woman’s record. ● Weight during the early postpartum period, when most WIC certifications occur, is very unstable. During the first 4-6 weeks, fluid shifts and tissue changes cause fluctuations in weight. After 6 weeks, weight loss varies among women. Prepregnancy weight, amount of weight gain during pregnancy, race, age, parity and lactation all influence the rate of postpartum weight loss. By 6 months postpartum, body weight is more stable and should be close to the prepregnancy weight. In most cases, therefore, prepregnancy weight is a better indicator of weight status than postpartum weight in the first 6 months after delivery. ● Review collected information about dietary and lifestyle practices or medical conditions that could lead to being overweight .
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Participant Focused Counseling: When a woman is determined to be overweight, review the related risks, and the benefits of change. Determine her willingness to explore change and discuss the steps the participant is willing to take to change to improve her weight status.
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Overweight/At Risk of Overweight (Infant, Child) (1141) Categories: IBE, IBP, IFF, C 1-4 Defined as: ● Overweight: BMI/age ≥ 85th to less than the 95th percentile on CDC growth chart for a child 2 to 5 years of age.
● At risk of overweight: an infant whose biological mother was obese at the time of conception, or any infant or child whose biological mother or father is obese.
Justification: Increasingly, attention is being focused on the need for comprehensive strategies that focus on preventing overweight/obesity and a sedentary lifestyle for all ages. Scientific evidence suggests that the presence of obesity in a parent greatly increases the risk of overweight in preschoolers, even when no other obvious signs of increasing body mass are present. Procedure: Child 2 to 5 years of age: 1. Obtain current height measured to the nearest 1/8 inch and weight measured to the nearest 4 ounces. Record measurements in the participant’s record. 2. Calculate BMI using the procedure in Table BMI.1. Plot the BMI value on the BMI/Age growth chart. 3. If the plotted point is between the 85th to below the 95th percentiles, assign the risk criterion. 4. Review collected information for routine dietary practices that could promote a faster rate of weight gain, such as drinking milk and other beverages from a baby bottle; excessive snacking (more than 3 snacks per day); or forcing the child to eat. Inquire about usual activity and television watching.
Procedure: Infant or Child ≤ 24 months of age: ● If infant is less than one year of age, ask biological mother for her height and weight at the time of conception. Or ● If the child is over one year of age, ask the biological mother for her height and weight. If mother is pregnant or has had a baby in the past six months, ask for her preconception height and weight. Or ● If the biological father is present at the certification, ask for his height and weight. If biological mother or father provides height and weight information, use Table BMI.2 to calculate BMI ≥30. ● Parents are not required to give their height and weight information.
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Participant Focused Counseling: Do not use the medical term “overweight” when discussing the child’s weight with the caregiver. Frame the Participant Focused Counseling discussion to make achieving the child’s optimal growth a shared goal of the WIC program and the parents/caregivers. Make clear that BMI/age between the ≥85th percentile and the 95th percentile is a medical condition that can be addressed. ● Educate parents/caregivers on behaviors that can lead to healthy body weight, including: o Recognizing fullness cues; o Offering a variety of nutritious foods; o Not overly restricting foods; o Offering the child foods lower in fat, such as 1% or fat free milk and low fat cheese, or selecting beans as well as peanut butter; o Comforting a child by holding, reading, or rocking instead of feeding; o Being active as a family; o Reducing screen and electronics time. ● Discuss the behavior changes parents/caregivers are willing to address. ● Discuss strategies that might work for the family. ● If parents/caregivers are willing, help them set a simple, measurable goal. ● Enter the goal in WOW.
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Pica Practice (425.9) Category: ALL Defined as: Self-reported by applicant/participant/caregiver. Routine ingestion of nonfood items (Pica). A participant identified with Pica practice should have Nutrition Care counseling. Give Lead and Pica brochures.
Justification: Pica is the compulsive eating of nonnutritive substances and can have serious medical implications. Non-food items usually include dirt, raw starch, and ice. Other items may include paper, uncooked rice, baking soda, baby powder, burnt matches, cigarette ashes, or coffee grounds. Pica is common in pregnancy affecting 14-44% of women in the U.S. Pica is not limited to any race, culture, socio-economic group, or geographic area. It occurs in all areas of the world but is most common in Africa ( Pregnant women in Ghana, where pica is common, indicated that most of them who consume non-food items do so to satisfy a craving or because they like the smell or taste. Some of the risk factors associated with pica include stress, cultural factors, low socioeconomic status, and an underlying mental illness. The cause of pica is not understood but some of the theories include that it relieves nausea and vomiting, or that it provides an essential nutrient that the woman is deficient in, most often iron or zinc. However, neither of these theories have been supported by research. It is more likely that malnutrition is the result of pica when nonfood items replace essential nutrients in the diet. Large intakes of non-food items can be harmful to a woman’s nutritional status. Substances like dirt may contain toxins like heavy metals (such as lead, cadmium, and arsenic), parasites, or other pathogens. Excessive consumption of dirt may also lead to intestinal obstructions or perforations. An emerging theory for the explanation of pica is that it serves useful immune functions by the ingested microorganisms stimulating the inborn immune system, resulting in less of a response to allergens and antigens. Eating dirt may be a means by which the gut diversifies its microorganism flora. However, pica during pregnancy can have negative consequences on the fetus. There have been case reports of intrauterine toxicity, lead poisoning that has caused long-term neurological disability and delayed childhood motor functions. The strength of the craving can be intense and has been compared to that for tobacco or alcohol. Recommending stopping pica often fails since the craving is so strong, but allowing the woman to smell the dirt and trading its consumption for a burned tortilla, toast or jicama may sometimes work. Pica has also been seen in children with obsessive-compulsive disorders, mental retardation, and sickle cell disease. Complications of this disorder include: iron-deficiency anemia, lead poisoning, intestinal obstruction, acute toxicity from soil contaminants, and infestations of parasitic worms.
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Procedure: During the nutrition assessment, establish that the woman or child frequently eats non-food items.
Participant Focused Counseling: ● Through open-ended questions, determine what nonfood items the participant eats. ● Ask what participant knows about the risks related to pica. ● Ask permission to share the known risks. ● Determine if the participant has had a blood lead test if child, pregnant, or breastfeeding. ● Share Pica handout and Lead handout. ● Suggest participant complete the lead risk review, then discuss with health care provider. ● Explore nutrition practices that help prevent lead absorption: o Evenly spaced meals throughout the day. o Foods high in calcium: milk, cheese, yogurt o Foods high in iron: lean meat, fish, poultry, eggs, peas and beans o Foods high in vitamin C: oranges and citrus fruit, berries and melons, dark green leafy vegetables, and potatoes.
● 427.3 References - Non-Food Ingestion ● Pica | National Eating Disorders Association https://www.nationaleatingdisorders.org/ ● Pica Cravings During Pregnancy | American Pregnancy Association ● https://americanpregnancy.org/healthy-pregnancy/is-it-safe/unusual-cravings-pica/
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Possibility of Regression (5011) Categories: ALL Defined as: A participant previously certified as eligible for the Program may be considered to be at nutritional risk in the next certification period if the CPA or CPPA determines there is a possibility of regression in nutritional status without the benefits that the WIC Program provides. Possibility of Regression may be used one time only following a certification period. Justification: On occasion, a participant’s nutritional status or dietary practices may be improved such that s/he rises above the cut-off value of the initial risk condition by the end of the certification period. This occurs most frequently with those conditions that contain specific cutoffs or thresholds, such as anemia or inappropriate growth. Removal of such individuals from WIC can result in a situation where the recently improved nutritional status deteriorates quickly, so that s/he re-enters the Program at equal or greater nutritional risk than before. WIC Program regulations permit State agencies to certify previously certified individuals who do not currently demonstrate a nutrition risk condition if they may regress to one or more previously identified risk conditions because they no longer receive WIC benefits. This provision may be used only once following a certification period. Such participants shall not be considered to be at nutrition risk based on the possibility of regression for consecutive certification periods.
Procedure: Competent Professional Authorities and other certifying staff should keep in mind that every nutrition risk condition does not necessarily lead itself to the possibility of regression. For example, gestational diabetes or gingivitis of pregnancy are not conditions to which a new mother could regress, since they are directly associated with pregnancy, and the breastfeeding or non-breastfeeding women cannot regress to being pregnant if she is no longer receiving WIC benefits.
When recertifying a participant, if no other risk criterion can be found, Possibility of Regression may be used as a risk criterion for risks such as, but not limited to ● Underweight
● Overweight (child age 2 and older, only) ● Risk for Overweight (child age 2 and older, only)
● Low Hemoglobin/Hematocrit
● Elevated Blood Lead ● Dental Problems ● Failure to Thrive ● Nutrition Practice Nutrition-related Medical Condition
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Participant Focused Counseling: WIC staff can: ● Review and congratulate participant/caregiver on steps taken to achieve the improvement. ● Ask what behaviors should be continued to maintain the improvement. ● Invite participant/caregiver to share ideas on additional steps she might take to make even greater improvements. ● Ask what, if any, ideas or suggestions she might want from the certifier.
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Pregnancy at a Young Age (3311) Categories: PG, BE/BP, WPP Defined as: Conception occurs on or before 20 years of age. Justification: Pregnancy in women under the age of 20 is associated with anemia, eclampsia, postpartum depression, maternal death, low birth weight, preterm delivery and stillbirth. Adolescent/teen pregnancy is associated with lower socioeconomic and education status and increased health care costs. As the adolescent mother has not yet completed her own growth, there may be suboptimal nutrient levels available to support both her growth and that of the fetus.
Studies indicate that there is competition for nutrients between the still growing adolescent mother and her rapidly developing fetus which is also known as ‘nutrient partitioning’. This may result in compromised growth and development of the mother and/or fetus. Mother at Increased Risk of: Infant at Increased Risk of” Repeat teen pregnancy Low or very low birth weight Sexually transmitted disease Congenital malformations Anemia Sudden Unexplained Infant Death (SUID) Caesarian delivery Low Apgar score Lack of early prenatal care Prematurity Preeclampsia Developmental delays Substance misuse Behavior disorders Not completing high school
Socioeconomic disadvantage
Depression (compared to adults)
Nutritional Impact Adolescence is a period of rapid growth and development and increased nutritional needs. Pregnancy further increases energy and nutrient demands. Nutritional surveys across the lifespan indicate that adolescents have the highest nutritional deficiencies due largely to unhealthy eating. A systematic review reported that the nutrient intakes of pregnant adolescents appeared to be low in several nutrients (discussed below) which are vital for fetal growth and development during pregnancy.
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Iron Iron deficiency anemia is one of the most common nutrient deficiencies during pregnancy, and it is amplified for pregnant adolescents. According to the Centers for Disease Control and Prevention (CDC) non-pregnant females 12 to 19 years of age, 9- 11% had iron deficiency, and 2-3% had iron deficiency anemia. Compared to pregnant adult women, pregnant adolescents have higher iron requirements as adolescents experience rapid expansion of blood volume due to normal adolescent growth. The CDC recommends supplements of 15-30 mg per day of iron for most women during pregnancy. However, pregnant adolescents who are diagnosed with iron deficiency are often prescribed doses of iron as high as 60-120 mg/day. The risk of iron deficiency increases further with each additional pregnancy due to the demand of normal growth, pregnancy, and the inability to replace blood loss experienced in childbirth. Calcium In a pregnant adolescent, the maternal diet needs to contain enough calcium to mineralize two skeletons, as an adolescent is still in the process of attaining peak bone mass and continued skeletal growth. Low calcium intake in adolescents is associated with low bone density and increased later risk of osteoporosis for the mother. The Recommended Daily Allowance (RDA) for calcium for adolescents is 1300 mg per day; however, studies indicate that 800 mg per day is the average for 12-19 year old females Although the RDA for calcium does not increase during pregnancy, if an adolescent has inadequate calcium intake during pregnancy it can lead to negative consequences for both the mother and infant, including increased risk of maternal hypertension and preeclampsia. Folate During pregnancy, folic acid is needed for cell division; during lactation it is required for the synthesis and secretion of milk. If the dietary supply of folate is low, circulating levels begin to decline during the fifth month of pregnancy and continue to decline until several weeks after delivery, and may result in intrauterine growth restriction, congenital anomalies, or spontaneous abortion. Although prenatal vitamins contain folic acid, vitamin adherence has been reported to be low among adolescents. Smoking and alcohol use both lower red blood cell folate concentrations.
Vitamin B12 Vitamin B12 is essential for normal neurological function and red blood cell formation during pregnancy. Low levels of vitamin B12, especially in pregnant adolescents, may lead to spontaneous abortion, pregnancy loss, intrauterine growth restriction, low birthweight (<2500 g), and neural tube defects. Folate supplementation may mask the adverse effects of low vitamin B12. Therefore, along with adequate supplementation of folate, pregnant adolescents should have their vitamin B12 status monitored. Vitamin B12 is mainly found in animal sources (meat and dairy products), therefore pregnant teens who follow strict vegetarian/vegan diets or have other diet restrictions are at risk of deficiency. Some studies have indicated that daily maternal supplementation with 50 μg of daily oral vitamin B12 during pregnancy and early lactation significantly improved maternal plasma and breastmilk measures of vitamin B12 status, as well as multiple measures of infant vitamin B12 status.
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Zinc Zinc is important before pregnancy for reproductive health and immune function. It also plays a vital role during embryo development, fetal growth, and lactation, increasing the zinc requirement during pregnancy and lactation. Pregnant adolescents are vulnerable to developing zinc deficiency. Additionally, low iron intake is linked with inhibition of zinc absorption. Therefore, health care providers may advise pregnant adolescents to take both a zinc and iron supplement. Zinc supplementation may have a modest effect on reducing the risk of preterm birth. Weight Gain during Teen Pregnancy The National Academies of Sciences, Engineering and Medicine guidelines recommend maternal weight gain of between 11-40 lbs. during pregnancy based on pre-pregnancy body mass index (BMI). There are no specific/separate weight gain recommendations for teen pregnancy. The risk of preterm delivery and low birthweight delivery decreases with adequate weight gain in pregnancy. Studies indicate that pregnant adolescents who have similar pregnancy weight gains as adult counterparts and deliver low birthweight infants may have experienced weight gains attributed to normal adolescent growth and development rather than appropriate pregnancy weight gains. Psychosocial Impact Pregnancy may lead to increased psychological stress for the adolescent and may increase the risk of postpartum depression and long-term depression. Psychological and emotional stress may be related to additional perinatal and economic responsibilities, adjustment in lifestyle, and changes in the family dynamic. The impact of any stress may continue into adulthood or be lifelong. Studies suggest that adolescents who stay in school to age 18 are less likely to give birth than those who leave school with less than 12 years of education. Interventions that may help adolescent mothers stay in school are more likely to complete high school during pregnancy and postpartum. Strong school connections, family assistance, or commitment in completing educational goals may also reduce multiparity in adolescents. Implications for WIC Nutrition Services WIC staff can provide the following nutrition services to women < 20 years of age: ● Educate on how the WIC food package helps to provide important nutrients needed during pregnancy and how to incorporate WIC foods into their total diet to get a balanced diet. ● Promote the mom-focused WIC Breastfeeding Support website to learn more about breastfeeding. ● Encourage: ● Adequate prenatal care. ● Consumption of prenatal vitamins, as recommended by their health care provider. ● Consumption of adequate amounts of iron, zinc, and calcium-rich foods in order to meet the recommended intake.
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● Advise that the pregnant adolescents speak with their healthcare providers to ensure that their folate and vitamin B12 levels are within recommended range. ● Discuss infant feeding plans and provide information to support breastfeeding goals, as appropriate.
Participant Focused Counseling: ● Review collected information to identify lifestyle or dietary practices that may prevent adequate and appropriate food intake. ● For the adolescent mother who is breastfeeding, assess knowledge and skills for breastfeeding success. ● Review the related risks, and the benefits of change. ● Determine her willingness to explore change. ● Discuss the steps the participant is willing to take to change/ improve her nutritional status. ● Review strategies for making the change. ● If willing, help her set a simple, measurable goal. ● Enter the goal in WOW.
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Pregnant Woman Currently Breastfeeding (3381) Category: PG Defined as: A breastfeeding woman who is now pregnant. This risk factor must be manually assigned in WOW and a note must be written to document it. CPA can provide nutrition care counseling. Refer to IBCLC/DBE if breastfeeding high risk intervention is needed. Justification: Breastfeeding during pregnancy can influence the mother’s ability to meet the nutrient needs of her growing fetus and breastfed infant. Pregnancy hormones generally cause the expectant mother’s breastmilk volume to decline and composition to change. If the mother conceived while her nursing infant was solely or predominantly breastfed, the infant could fail to receive adequate nutrition. Nipple tenderness could become a problem. Oxytocin released during breastfeeding might trigger uterine contractions and premature labor, and this is a concern especially if the pregnant participant is at risk for premature labor. Procedure: ● Determine if the pregnant woman is breastfeeding another child. ● A woman who is pregnant and breastfeeding an infant or child should be advised to let her healthcare provider know that she is currently breastfeeding. For low-risk pregnancies, this is typically not a concern. If this is a high-risk pregnancy or the individual is already at risk for premature labor, her healthcare provider might advise her to discontinue breastfeeding. It is important that she talk with her health care professional to learn the signs of premature labor. ● The breastfed infant of a pregnant woman who is breastfeeding should be assessed for adequate growth.
Participant Focused Counseling: ● Review collected information to identify lifestyle or dietary practices that may prevent adequate and appropriate food intake. ● Discuss the steps the participant is willing to take to ensure her nutritional status. ● Review strategies for making the change. ● If willing, help her set a simple, measurable goal. ● Enter the goal in WOW.
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Preterm or Early Term Delivery (1421) Categories: IBE, IBP, IFF, C-1 Defined as: Preterm and early term delivery are defined as follows: • Preterm: Delivery of an infant born ≤36 6/7 weeks gestation. • Early Term: Delivery of an infant born ≥37 0/7 and ≤38 6/7 weeks gestation.
An infant identified as preterm or early term should have Nutrition Care counseling. Justification: Prematurity affects about 12% of all live births in the U.S., and about 50% of these preterm births were preceded by preterm labor. In 2011, the annual rate of premature births in the United States reached 11.7%, nearly two times the rate in European nations. Preterm births also account for approximately 70% of newborn deaths and 36% of infant deaths. Factors that increase the risk of preterm delivery include low socioeconomic status, nonwhite race, maternal age of ≤ 18 years or ≥ 40 years, low pre-pregnancy weight, history of prior preterm births, low weight gain during pregnancy, maternal obesity, hypertension, diabetes, or sexually transmitted diseases Despite advances in neonatal care, preterm birth remains a leading cause of infant death in the United States. Preterm infants may have health problems because their organs did not have enough time to develop in the womb. Babies that are born too early may have a number of health conditions, including: • Low or very low birth weight • Increased caloric needs • Feeding difficulties due to a lack of reflexes for sucking and swallowing • Immature digestion and impaired absorption of carbohydrates and lipids • Breathing problems like chronic lung disease/ bronchopulmonary dysplasia and apnea • Cerebral palsy, an impairment of the brain that controls movement and muscle tone • Developmental delay and poorer cognitive function • Vision problems like retinopathy of prematurity (ROP), which may cause blindness • Behavioral problems and psychiatric disorders • Increased risk for necrotizing enterocolitis (NEC) due to their immature gastrointestinal systems
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• Increased risk for Sudden Infant Death Syndrome (SIDS) • Temperature control problems. • Heart problems, Hypoglycemia, Hearing problems, anemia and jaundice • Immature immune systems, which may result in infections.
The Benefits of Breastfeeding Preterm infants often need special medical care in a neonatal intensive care unit (NICU) and may need to stay there for days or even months. Breastfeeding is recommended as the normative standard for infant feeding and nutrition for all infants, especially preterm babies. Breastfeeding preterm infants has been associated with positive health outcomes for these infants, including: • Improved motor maturity and cognitive ability • Reduced risk of NEC • Reduced risk of ROP and retinal detachment
Additionally, mothers of preterm infants produce milk that is designed to meet the baby’s particular nutritional needs during the first few weeks of life. It is higher in protein and minerals, such as salt, and contains different types of fat that are easier to digest and absorb compared to fats in the milk of mothers of full term babies. The fat in human milk also helps to enhance the development of the baby’s brain and neurologic tissues, which is especially important for premature infants. Human milk is also easier for babies to digest than infant formula and avoids exposing the baby’s immature intestinal lining to the cow’s milk proteins found in premature infant formula. Preterm infants who are breastfed are less likely to develop intestinal infections than babies who are formula fed, and the colostrum produced in the first few days contains high concentrations of antibodies that will help the baby fight infection.
Breastfeeding preterm infants, especially if they are in the NICU, may present unique challenges for breastfeeding dyads. These mothers will benefit from extra breastfeeding support due to the delay of direct breastfeeding, reliance on breast pumps, and the stress of having a sick newborn. Even if the baby cannot breastfeed directly from the breast at first, the mother can be encouraged to express her milk to ensure that her supply is maintained. Supportive care for infants in the NICU may include the use of a feeding tube. Expressed human milk can be passed through the tube, therefore, it is important for the mother to discuss her feeding decisions with her baby’s doctor. Preterm infants sometimes need additional calories and nutrients to facilitate adequate growth, and in such cases a human milk fortifier may be prescribed by a health care provider.
Preterm infants who are not breastfed may require the use of a formula higher in calories and nutrients to support their growth. According to the American Academy of Pediatrics (AAP), soy formulas are typically not recommended for low birth weight preterm infants, as their use may result in less weight gain and lower serum albumin and phosphorus levels than cow’s milk-based formulas.
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In addition to breastfeeding, skin-to-skin care or kangaroo care (holding your baby naked or in just a diaper on your bare chest), can help preterm infants breathe better, gain weight, keep their body at the right temperature, and prepare them for breastfeeding. All caregivers can provide skin-to-skin care, not just the mother. Late Preterm Birth Infants born at 34 0/7 through 36 6/7 weeks gestation, called late preterm infants, are sometimes mistaken for term infants since their size and weight may be similar. However, caregivers, health care providers, nutritionists, and lactation consultants must be aware that these babies are physiologically and metabolically immature. In addition to the health conditions previously mentioned for preterm infants, it is important to be aware that late preterm babies have an increased risk of morbidity and mortality which is often related to feeding problems. Due to their immaturity, late preterm infants may have more challenges with breastfeeding because they tire easily and have less stamina, which results in greater difficulty with latching, sucking, and swallowing. Mothers of late preterm infants will benefit greatly from timely lactation assessment and support since feeding difficulties, slow weight gain, failure to thrive, hypoglycemia, and jaundice are very common in these babies. Growth Patterns Preterm infants have different patterns of growth compared to term infants. Plotting the growth of preterm infants using their adjusted gestational age is an essential component of care until they reach 24 to 36 months of age. (See the Clarification section for more information on how to determine adjusted gestational age.) Most preterm infants, however, show catch-up growth in weight, length, and head circumference after their initial postnatal growth failure. If catch-up growth occurs, it usually starts early in the first months of life and is often achieved within the first years of life. The effects of preterm birth can continue beyond infancy. Children who were born prematurely are at an increased risk for the following: • Neurodevelopmental problems • Intellectual/cognitive impairments, which can lead to learning disabilities and the need for special education services • Motor problems
• Feeding difficulties such as problems with chewing and swallowing, late development of feeding skills, food refusal, eating behavior problems, and poor appetite
• Emotional problems such as anxiety and depression • Behavioral concerns such as attention problems and hyperactivity
Procedure:
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All preterm infants and children (up to 2 years of age) who have reached the equivalent age of 40 weeks gestation, shall be assessed for growth using the Centers for Disease Control and Prevention (CDC) Birth to 24 Months gender specific growth charts adjusting for gestational age as follows:
1. Document the infant/child’s gestational age (at delivery) in weeks. (Mother/caregiver can self-report, or referral information from the medical provider may be used.) 2. Subtract the child’s gestational age in weeks from 40 weeks (gestational age of term infant) to determine the adjustment for prematurity in weeks. 3. Subtract the adjustment for prematurity in weeks from the child’s chronological postnatal age in weeks to determine the child’s gestation-adjusted age.
Example: Randy was born prematurely on March 19, 2011. His gestational age at birth was determined to be 30 weeks based on ultrasonographic examination. At the time of the June 11, 2011, clinic visit, his chronological postnatal age is 12 weeks. What is his gestation-adjusted age?
30 = gestational age in weeks 40 - 30 = 10 weeks adjustment for prematurity 12 - 10 = 2 weeks gestation-adjusted age His measurements would be plotted on a growth chart as a 2-week-old infant. Note: Preterm infants (< 36 6/7 weeks gestation) who have not reached the equivalent age of 40 weeks gestation may be assessed for growth using a growth chart for low birth weight (LBW) or very low birth weight (VLBW) infants (e.g., Infant Health and Development Program [IHDP]) consistent with the protocols of the local medical community in which the WIC clinic operates. The CDC does not recommend the use of the CDC Growth Charts for preterm infants who have not reached the equivalent age of 40 weeks gestation. Participant Focused Counseling: ● The goals of nutrition counseling are to assist and support the caregiver in establishing and maintaining feeding practices that support the optimal growth of the infant. ● The caregiver may need to be advised that timetables for feeding solid foods may not apply to a premature infant. She should be advised to consult with her infant’s health care professional regarding when to offer solid food. ● Review collected information for appropriateness of feeding practices.
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Recent Major Surgery, Physical Trauma, Burns (3529) Categories: ALL Defined as: major surgery (including cesarean sections), physical trauma or burns severe enough to compromise nutritional status. Any occurrence: ● Within the past two (≤ 2) months may be self-reported. ● More than two (≥ 2) months previous must have the continued need for nutritional support diagnosed by a physician or a health care provider working under the orders of a physician. A participant determined to have had a recent major surgery, physical trauma, or burns should be referred to the CPA for Nutrition Care counseling. C-section is not usually designated as high risk Justification: The body’s response to injuries increases nutrient requirements needed for recovery and can lead to malnutrition. These changes increase calorie and protein needs, as well as many vitamins, minerals, fatty acids, and amino acids. Proper wound healing is critical in recovery. Even after a wound is closed, metabolic rate and need for additional nutrition can remain high. Factors that can prevent proper wound healing or can increase the time needed for a wound to heal include: malnutrition prior to the event, infections, diabetes, poor blood flow, obesity, age, heavy alcohol use, stress, medications, and smoking. Because healing is complex and affected by many factors, there is no set recovery time based only on the type and severity of injury. For some it could take a couple of weeks, for others it may take months. Major Surgery and Wound Healing Major surgeries are those that involve a risk to the life of the individual and include operations on organs within the body. Removal of a portion of the large or small intestine, heart surgery, and bariatric surgery are examples. Cesarean sections are considered a major surgery, and therefore, require additional assessment and education in the WIC clinic. In the US, the rate of cesarean delivery rose from about 20% to about 30% for singleton births in 2011. Reasons for cesarean delivery include multiple pregnancy, failure of labor to progress, medical concerns for the infant, problems with the placenta, a large infant, breech position, maternal infections, and medical conditions in the mother (diabetes, high blood pressure).
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Physical Trauma Physical trauma can include fractures, wounds, hospitalization from blunt force trauma, penetrating trauma, and trauma from surgery. Physical trauma can also result from domestic or child abuse, with additional acute or ongoing psychological and emotional trauma that result in poor appetite, poor food choices, and using food for coping.
Burns Burns can be caused by heat (including hot surfaces, fires, and hot liquids), chemicals, electricity, sunlight, or nuclear radiation. A first-degree burn only affects the outer layer of the skin (epidermis). A second-degree burn damages the epidermis, and the dermis (the layer beneath). Third-degree burns damage the epidermis, dermis, and the tissue under the skin.
Burns are also classified by the size of the area burned, known as Percent Total Body Surface Area or TBSA. The larger the area of the burn, the greater the risk for infection and fluid loss. Inhalation burns occur inside an individual’s lungs and internal organs.
Implications for WIC Nutrition Services Most surgeries, physical traumas, and burns are unexpected. The education and supplemental food that WIC provides can help ensure that the individual is in good nutritional health prior to the surgery, physical trauma, or burn. Following the event, the individual will be at increased nutritional risk until the injury has completely healed. WIC staff can improve outcomes by: ● Reviewing nutritional intake to assure that vitamins and minerals meet the RDAs (unless the amounts that exceed the RDAs are recommended by their health care provider). ● Reviewing calorie and protein intake to be sure they preserve lean muscle mass and body weight. ● Recommending the participant to discuss a multivitamin supplement with the health care provider when diet cannot meet the RDAs for vitamins and minerals. ● Referring to community resources for smoking cessation, support groups, food assistance, and safe living environments (in cases of physical abuse). ● Referring to a lactation specialist if women experience difficulty breastfeeding following a cesarean section.
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Recipient of Abuse (9011) Categories: All Defined as: an individual who has experienced physical, sexual, emotional, economic, or psychological maltreatment that may frighten, intimidate, terrorize, manipulate, hurt, humiliate, blame, injure, and/or wound the individual. The experience of abuse may be self-reported by the individual, an individual’s family member, or reported by a social worker, healthcare provider, or other appropriate personnel. Types of abuse relevant to the WIC population include, but are not limited to, the following: • Domestic violence: abuse committed by a current or former family or household member or intimate partner. • Intimate partner violence (IPV): a form of domestic violence committed by a current or former intimate partner (i.e., spouse, boyfriend/girlfriend, dating partner, or ongoing sexual partner) that may include physical violence, sexual violence, stalking, and/or psychological aggression (including coercive tactics). • Child abuse and/or neglect: any act or failure to act that results in harm to a child or puts a child at risk of harm. Child abuse may be physical (including shaken baby syndrome), sexual, or emotional abuse or neglect of an infant or child under the age of 18 by a parent, caretaker, or other person in a custodial role (such as a religious leader, coach, or teacher).
An employee of a local department who, in the course of employment, receives a report of suspected child abuse or neglect communicated formally or informally to the employee, or who otherwise has reason to suspect that child abuse or neglect has occurred, shall immediately report the information to the Child Protective Services unit within the local department for prompt investigation. Justification: Abuse is a serious public health problem with numerous individual and societal consequences. Women and children who experience abuse often suffer from immediate and long-term physical and emotional health consequences. Although abuse is prevalent, it is underreported because recipients are financially dependent on the abuser, or fear future abuse, stigmatization, and shame. Screening and evaluation for abuse is inconsistent in the medical community.
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Impact on Maternal Health Data from the 2015 National Intimate Partner and Sexual Violence Survey (NISVS) say about 1 in 3 US women experienced contact sexual violence, physical violence, and/or stalking by an intimate partner in their lifetime. The highest rates of IPV are generally experienced by women between the ages of 18 to 34 and nearly three quarters of all women recipients of IPV first experienced IPV before the age of 25. According to the NISVS, some ethnic minorities are disproportionately affected by IPV.
Lifetime prevalence of IPV among women of various ethnicities: ● Multi-Racial, Non-Hispanic –
57% ● American Indian/Alaska Natives, Non-Hispanic 48% ● Black, Non-Hispanic
45% ● White, Non-Hispanic
37% ● Hispanic
34% ● Asian or Pacific Islander
18%
Higher rates of IPV are experienced by immigrant women, women with disabilities, LGBTQ women, women veterans, and women with substance use disorders. Intimate Partner Violence during the perinatal period is more common than other maternal health conditions like preeclampsia or placenta previa, but it receives considerably less attention. Most studies found that 3-9% of women experience abuse during pregnancy, rising to 12% after delivery. Studies focusing on low-income women suggest up to 50% experience abuse. Women using WIC services are more likely than other low-income women to experience abuse.
Women who experience abuse are at greater risk of: ● Chronic pain, like fibromyalgia, joint disorders, facial and back pain. ● Cardiovascular problems like hypertension. ● Gastrointestinal disorders, like stomach ulcers, appetite loss, abdominal pain, digestive problems. ● Neurological problems, like severe headaches, vision and hearing problems, memory loss, traumatic brain injury. ● Participating in risky health behaviors like smoking, alcohol, and substance use, putting them at greater risk for unintended pregnancies and sexually transmitted infections. ● Inadequate prenatal care, or not getting care until the third trimester. ● Being overweight or underweight, not gaining enough weight if 35 years or older, and gaining too much weight if 20-34 years old. ● Suffering mental health issues, including depressive symptoms and PTSD.
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Despite the detrimental effects of IPV, it is often under-reported and not commonly evaluated during pregnancy. The US Department of Health and Human Services and the American College of Obstetrics and Gynecologists recommend that physicians screen all women for IPV during obstetric care, beginning at the first prenatal visit, at least once per trimester, and at the postpartum checkup.
Impact on Infant Health IPV experienced by the mother can have severe impacts on neonatal health, putting the infant at higher risk of low birth weight (LBW), preterm birth (PTB), or being born small for gestational age (SGA). IPV has also been shown to contribute to increased likelihood of spontaneous abortion, fetal loss, and neonatal death. These complications may be caused by several mechanisms, including blunt physical trauma to the mother, negative maternal coping behaviors (e.g., smoking, drug use, or alcohol use), inadequate maternal nutrition, isolation, limited access to prenatal care, and elevated physical or psychological stress levels.
Ending the domestic violence can have a positive influence on infant weight gain. Babies who are SGA are at an increased risk of early childhood developmental and behavioral problems and of developing coronary heart disease, stroke, non-insulin-dependent diabetes mellitus, adiposity, and metabolic syndrome in adulthood.
Shaken Baby Syndrome (SBS) or Abusive Head Trauma (AHT) is the leading cause of physical child abuse death in the United States. Babies from birth to 1 year, especially babies ages 2 to 4 months, are at greatest risk of injury from shaking because they cry more frequently and are easier to shake than older children. Factors that increase the likelihood of SBS are having unrealistic expectations about child development and child-rearing, having been abused or neglected as a child, being a victim or witness to domestic violence, and being a single parent.
Breastfeeding Limited studies concluded that IPV exposure appears to associate negatively with breastfeeding outcomes, including decreased breastfeeding initiation, early cessation of exclusive breastfeeding, and shortened duration of exclusive breastfeeding. However, high-quality research remains limited. Because exposure to IPV is not a strong predictor of breastfeeding outcomes based on existing literature, WIC staff should provide breastfeeding support to help participants meet their individual breastfeeding goals.
Impact on Child Health There are many forms of abuse and neglect. Per the CDC, the most common forms are: ● Physical abuse – the intentional use of physical force that can result in physical injury. Examples include hitting, kicking, shaking, burning, or other shows of force against a child.
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● Sexual abuse – involves pressuring or forcing a child to engage in sexual acts. It includes behaviors such as fondling, penetration, and exposing a child to other sexual activities. ● Emotional abuse – refers to behaviors that harm a child’s self-worth or emotional well-being. Examples include name calling, shaming, rejection, withholding love, and threatening. ● Neglect – the failure to meet a child’s basic physical and emotional needs. These needs include housing, food, clothing, education, and access to medical care.
According to data from National Survey of Children’s Exposure to Violence, approximately 1 in 7 U.S. children (0 – 17 years old) experienced child abuse and/or neglect in the reported year. Children with low socioeconomic status face abuse and neglect five times more often than higher status families. According to the National Child Abuse and Neglect Data System, 75% of the 3.4 million child and abuse neglect referrals in 2011 were classified as neglect, with the majority of children being under 3 years old. Neglect can affect children for their lifetime depending when, how often, and how severely it occurs. Abused children often have moderate to severe malnutrition because food is withheld, leading to compromised nutrition and failure to thrive (FTT). Even when not abused themselves, children who witness aggression or IPV can suffer symptoms of post-traumatic stress disorder, like bed- wetting or nightmares, allergies, asthma, gastrointestinal problems, headaches, and the flu. Abused children can have physical injuries like cuts, bruises, broken bones, and emotional and psychological problems. Child abuse and neglect are considered adverse childhood experiences (ACEs). ACEs can have negative, lifelong effects on health, including disruption to healthy brain development, affecting social development, and compromising the immune system. Research shows that exposures to ACEs increases the risks of injury, sexually transmitted infections, including HIV, mental health problems, maternal and child health problems, teen pregnancy, involvement in sex trafficking, and a wide range of chronic diseases such as cancer, type 2 diabetes, heart disease, and suicide. Child abuse and neglect are just a portion of potential ACEs that can occur in childhood.
Procedure, Woman: Homicide is the leading cause of pregnancy-associated death in Maryland. The majority were intimate partner homicides. ● Discreetly place intimate partner violence posters and shoe cards in WIC ladies’ rooms, not waiting rooms where they can be viewed by abusing partners. ● Ask all WIC participants the WOW question concerning fear for personal or child safety. ● Assure confidentiality. ● Ask in a private place when partner is present. ● If the answer is positive, educate on the dangers of partner violence, and offer discreet help. ● If in imminent danger, offer to make the phone call to connect the participant to the local domestic violence service provider before
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she leaves the WIC clinic, or connect with the Maryland Network Against Domestic Violence: https://mnadv.org/ which provides comprehensive domestic violence services in each county. ● If the participant is not ready to act, offer discreet information for follow up, such as getting a shoe card from the ladies room, or calling the National Domestic Violence Hotline: 1-800-799-SAFE (7233).
Procedure, Infant or Child: Maryland law requires that: ● An individual who has reason to believe that a child has been abused or neglected shall immediately notify a local law enforcement agency or a local department. ● An employee of a local department who, in the course of employment, receives a report of suspected child abuse or neglect communicated formally or informally to the employee or who otherwise has reason to suspect that child abuse or neglect has occurred, shall immediately report the information to the Child Protective Services unit within the local department for prompt investigation.
Implications for WIC Services WIC staff can provide the following nutrition services to participants who experience abuse: • Provide a safe and supportive environment for participants who may be experiencing or have experienced abuse. • Encourage pregnant women to attend all prenatal appointments with their health care provider and explain the importance of early and adequate prenatal care. • Offer tailored breastfeeding support catered to the participant’s specific needs and concerns. • Encourage parents to attend local parenting classes or parent training programs. • Refer the participant to their family case manager, if available, and/or to services and resources in their community that provide support to victims of abuse. • Refer participants to national resources such as: • National Domestic Violence Hotline: 1-800-799-SAFE (7233). This hotline is staffed with trained counselors 24 hours a day and provides callers with crisis counselors, safety planning and assistance in finding resources, such as shelter. A secure, confidential online chat option is also available. • Directory of Crime Victim Services. This website provides a directory of programs and organizations that can help victims of crime.
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• Rape, Abuse and Incest National Network (RAINN): 1-800-656-HOPE (4673). This national hotline provides counseling and assistance to victims of sexual violence and their families and friends from trained counselors who are available 24 hours a day. • National Clearinghouse for the Defense of Battered Women (NCDBW): 1-800-903- 0111 ext. 3. This national organization provides technical assistance to abused women facing charges related to their abuse. • Childhelp National Child Abuse Hotline: 1-800-4-A-CHILD (1-800-422-4453). This hotline offers information to parents seeking help for child abuse, individuals who suspect child abuse is occurring and those needing prevention tips. Professional counselors are available to provide support and referrals to emergency and social services. Their website also lists Child Protective Services in each state.
Participant Focused Counseling: ● Assess the level of danger to the participant/child with open-ended questions. ● Educate about the risks of intimate partner violence. ● Offer to provide information or make the necessary contact with a domestic violence support network.
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Short Interpregnancy Interval (3321) Categories: PG, BE/BP, WPP Defined as: An interpregnancy interval of less than 18 months from the date of a live birth to the conception of the subsequent pregnancy. Note: this risk is specific to live births and does not include miscarriage or stillbirth in the calculation. Justification Adverse maternal and infant health outcomes have been associated with short interpregnancy intervals. An interval of 18-24 months has been associated with the lowest risk. Outcomes associated with short IPI have included perinatal and neonatal complications such as preterm birth, low birth weight, small for gestational age, birth defects, and autism. Findings from a small pilot study found coordination of primary health care and social support services reduced adverse pregnancy outcomes and the average number of pregnancies conceived within 18 months among low income women who previously delivered a very low birth weight baby. A 2007 US survey found that, among childbearing age women, those aged 18-24 years were least aware of the need for folic acid prior to pregnancy and least likely to report daily use of supplements containing folic acid. Only 17% of women age 18-24 years were likely to hear about folic acid from their health care provider. Referral for family planning services may be appropriate. Procedure: Apply as follows: ● Pregnant woman: current pregnancy ● Breastfeeding or postpartum woman: most recent pregnancy o Determine if the woman has been pregnant and had a live birth before. o Determine the time interval between the 2 pregnancies: o Obtain the date when her most recent baby was born. For a pregnant woman, the date will be for the birth preceding this current pregnancy. For a breastfeeding or postpartum woman, the date will be for the birth that preceded her most recent pregnancy.
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o Obtain the date of the last menstrual period prior to this current pregnancy for a pregnant woman. Obtain the date of the last menstrual period for the most recent pregnancy for a breastfeeding or postpartum woman. o Estimate the date of conception as occurring on the 14th day following the first day of the last menstrual period. o Subtract the date of the last live birth from the date of conception. The difference is the time interval between the 2 pregnancies.
Participant Focused Counseling: Through open ended questions and discussion, determine the participant’s concerns and interest in: ● Health care referrals for family planning, early prenatal care, and folic acid supplementation. WIC can help to reduce the risk of adverse pregnancy outcomes by: o Encouraging postpartum women and their partners to meet with their health care provider to discuss developing a reproductive plan and birth spacing as appropriate. o Encouraging folic acid supplementation. o Encouraging healthful eating by following the Dietary Guidelines for Americans. ● Education: o Given that half of all pregnancies nationwide are unintended, the above areas have the potential to improve health outcomes for women, infants, and children, o Discuss the topics of interest or concern to the participant using the WIC Guide to a Healthy New Mom, including her interest in easy ways to use her WIC foods.
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Short Stature/At Risk of Short Stature (1211) Categories: IBE, IBP, IFF, C 1- 4 Defined as: ● Length/age ≤ 5th percentile, CDC/ WHO growth chart Birth to ≤ 24 months, or ● Stature/Age ≤ 10th percentile, CDC growth chart 2 to 5 years of age.
Explanation: ● CDC uses the cut off value of ≤ 2.3 percentile length for age to define short stature in an infant or child from Birth to < 24 months and ≤ 5th percentile for a child 2 to 5 years. ● CDC uses ≤ 5th percentile to define at risk of short stature in an infant or child from Birth to < 24 months, and > 5th percentile to ≤ 10th percentile for a child 2 to 5 years.
Justification: Short stature may be an indicator of chronic undernutrition related to the lack of total calories and to a poor quality of diet that is low in nutrients such as protein, zinc, vitamin A, and calcium. Short stature may also result from disease conditions such as endocrine disturbances or from congenital conditions such as Fetal Alcohol Syndrome. Participation in WIC is associated with improved growth in height (as well as weight). Procedure: ● Obtain current length or height measured to the nearest 1/8 inch. Record measurement in the participant’s record. ● Determine the exact age of the infant or child. When plotting on the 2 to 5 years CDC growth chart, round the child’s age to the nearest whole month. ● For an infant or child < 24 months of age who was born at 37 weeks or earlier, adjust the age before plotting, following the procedure in Table GAA. ● Plot Length for Age on the CDC/WHO 0 to < 24 months growth chart. If the plotted point lies at or below the 5th percentile, assign the risk criterion. ● Plot Stature for Age on the CDC 2 to 5 years growth chart. If the plotted point lies at or below the 10th percentile, assign the risk criterion. ● Review collected information for possible causes of short stature. Inquire about the parent’s height.
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Participant Focused Counseling: ● Review collected information to identify feeding or dietary practices that may prevent adequate and appropriate food choices for the infant/child. ● Discuss the steps the participant is willing to take to ensure the child’s nutritional status. ● Review strategies for making the improvements. ● If willing, help her set a simple, measurable goal. ● Enter the goal in WOW.
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Slowed/Faltering Growth Pattern (1135) Categories: IBE, IBP, IFF Defined as: ● Infants Birth to 2 weeks: Excessive weight loss after birth, ≥ 7% birth weight loss ● Infants 2 weeks to 6 months of Age: Any weight loss, using 2 separate measurements taken at least 8 weeks apart
An infant determined to have slowed/faltering growth pattern should have Nutrition Care counseling, and, if breastfeeding, be referred to the IBCLC/DBE. Justification: Growth faltering is a growth rate below what is appropriate for an infant’s age and sex. It can affect length, weight, and head circumference, resulting in values lower than expected. Growth faltering may include weight faltering (a drop in weight-for-age) or slowed growth where both weight and length growth are slower than expected, for example, a drop in weight after a minor illness. (Note: what appears to be growth faltering could be due to a measurement or plotting error.) Normal Growth Patterns Understanding normal infant growth is important, because infants gain weight differently depending on how they are fed. Breastfed infants gain weight rapidly during the first three or four months of life, then the rate of growth slows. Formula fed infants, by comparison, grow more slowly for the first three or four months, then weight gain escalates. The normal decrease in the breastfed infant’s rate of growth is sometimes misunderstood as inadequate milk supply, leading to early introduction of solid foods or inappropriate and unnecessary formula feeding.
Normal infant growth is: ● steady and predictable and demonstrates health and nutritional status. The overwhelming majority of infants have no growth problems. ● pulsating, happening in spurts, with periods of slow or no measurable growth. ● adjustable to genetic potential, with catch-up and catch-down periods ● seasonal, with length velocities faster during spring and summer, and stagnant over other months
Excessive Weight Loss after Birth Almost all normal infants lose weight after birth, but the amount of weight loss varies. It is usual for breastfed infants to lose up to 7% of birth weight, while formula fed infants lose about 5% of birth weight. Healthy infants typically regain their birth weight within 8-10
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days after birth. However, if a breastfed infant loses 7% of birth weight in the first 72 hours after birth, the mother-infant dyad should be evaluated, and any problems resolved immediately. At this time, early screening and lactation support can reduce the newborn’s risk of dehydration and failure to thrive
Weight loss of up to 10% of birth weight is the maximum acceptable loss for newborn infants. Any additional loss is a potential emergency. Contributing factors include: ● Hospital practices like epidurals, pacifier use, low or non-nutritive feedings, or strict feeding schedules. ● Maternal factors such as retained placenta, number of children, anxiety, and poor maternal knowledge. ● Infant factors such as birth weight, gestational age, gender, and feeding method ● For breastfed infants, poor positioning, latch and/or milk transfer
Any Weight Loss 2 Weeks to 6 Months Although infants begin to grow more slowly from 3 to 18 months of age, they should not lose weight after 2 weeks of age. Any such weight loss requires follow up. Growth faltering can be caused by ● Inadequate calorie intake, malabsorption, or increased metabolic needs ● Dehydration, feeding problems, malnutrition, or growth failure ● Milk protein allergy or gastrointestinal reflux ● Lead poisoning, HIV, Celiac disease, cystic fibrosis, congenital heart disease, or inborn errors of metabolism ● Neglect
Procedure: If growth faltering is suspected, consider the following: ● Rule out o maternal neglect, maternal depression, or emotional deprivation o inadequate calorie intake due to inappropriate formula mixing, breastfeeding problems, or early introduction of solid foods, ● Monitor growth monthly and use two separate weight measurements at least 8 weeks apart as data markers.
Screening for Slow or Faltering Growth Pattern Changes in growth can be the first sign of a pathological condition regardless of its cause. Recognition of poor growth in early life can identify infants who may be at risk for growth faltering. Early intervention can prevent growth retardation, which may be irreversible when it occurs early in life. Intervention can also prevent long-term consequences such
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as short stature, poor learning ability, low adult wages, and when paired with later weight gain, increased risk for nutrition-related chronic diseases. Screening for slow or faltering growth is a preventive health measure which requires careful growth monitoring and critical thinking skills. Although one measure of weight-for-age may cause concern, it does not show growth faltering. Screening should use multiple growth indicators, including risk for underweight, short stature, failure to thrive, and low head circumference (when available). These may be warning signs of the need for early intervention. In many situations, poor growth will likely be caused by a combination of factors, which require a combination of intervention strategies for successful health outcomes. Environmental health factors to consider include: ● Adequate nutrition and nutrient dense foods including a history of human milk or formula feeding ● Appropriate introduction of complementary foods ● Maternal conditions that can affect lactation: mastitis, prolonged labor, C-section, hypo- or hyperthyroidism, diabetes, low birth weight, prepregnancy BMI > 27, pregnancy-induced hypertension, flat/inverted nipples, vitamin B12 deficiency ● Mealtime routine and eating/feeding behavior ● Growth faltering in light of familial growth patterns ● Neglect ● Lack of social support ● Adverse social and psychological environment ● Depressed or poor mental abilities of parent/caregiver ● Lack of parental education and nutrition knowledge
Participant Focused Counseling: ● Provide early postpartum breastfeeding support to minimize dehydration and/or failure to thrive ● Refer to IBCLC/DBE for latch and other assistance ● Use “tell me how you know your baby is hungry/full” to explore knowledge and practice. Review baby behavior hunger and satiety cues and division of responsibility as needed. ● Explore feeding schedule (including both breastfeeding and formula feeding) and discuss adjustments if necessary. ● Review formula mixing technique, if applicable, using, “Tell me how you mix the formula.” Review correct mixing technique, if necessary, and follow with teach back to assure improved understanding and knowledge. ● Discuss mom’s food package to be sure it meets her needs. Adjust if needed. Discuss ways mom might improve her own calorie intake. ● Review accuracy of weight, length, and head circumference (if available) measurements. ● Refer to allied health professionals such as physician, early childhood intervention, social services, and home visiting programs as appropriate
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Small for Gestational Age (SGA) (1511) Categories: IBE, IBP, IFF, C-1 Defined as: Diagnosis by a physician as self-reported by applicant/participant/caregiver or someone working under physician’s orders. An infant who is Small for Gestational Age should have Nutrition Care counseling. An infant who is Small for Gestational Age and Low Birth Weight should have follow-up Nutrition Care in 3-6 months. Justification: Fetal growth restriction can lead to an infant who is born small for gestational age (SGA) at birth. SGA infants often have congenital abnormalities, a slower physical growth and, possibly, slower mental development. These effects may persist into childhood. SGA infants are at a higher risk of mortality. Procedure: ● Determine if the infant has been diagnosed as small for gestational age. ● Review collected information for appropriateness of feeding practices.
Participant Focused Counseling: The goal of nutrition counseling is to support the caregiver in establishing and maintaining feeding practices that promote the growth and development of the infant. Where appropriate, encourage follow up with or refer to health care professionals, those infants and children who do not attain a normal growth pattern.
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Transfer (5021, 5023, 5024, 5025) Categories: All Defined as: Person with a current and valid Verification of Certification (VOC) document from another WIC State or local agency. Justification: According to federal regulations, once a WIC participant has been determined to be eligible for program benefits by a local agency, the service delivery area into which the participant moves is obligated to honor the terms of participation. The VOC is valid through the end of the current certification, even if the participant does not meet the receiving agency’s nutritional risk, priority or income criteria, or if the certification period extends beyond the receiving agency’s certification period for that category and shall be accepted as proof of eligibility for Program benefits. Transferring participants should receive the food package offered in the receiving State agency according to their category and nutritional needs. The receiving agency should explain any differences in the authorized supplemental foods. Participants who are eligible to receive WIC formula (infant formula, exempt infant formula, or WIC-eligible nutritionals) in Food Package III must have one or more qualifying conditions, as determined by a health care professional licensed to write medical prescriptions under State law in the area from which they are moving. Procedure: Obtain and review the VOC. The VOC is valid through the end of the current certification period, even if the participant does not meet the receiving agency’s nutritional risk, priority or income criteria, or the certification period extends beyond the receiving agency’s certification period for that category, and shall be accepted as proof of eligibility for Program benefits. This criterion should be used only when the VOC document does not reflect a specific nutrition risk condition at the time of transfer or if the participant was initially certified based on a nutrition risk condition not in use by the Maryland WIC Program. The VOC is valid until the certification period expires and shall be considered as proof of eligibility for program benefits. If the local agency receiving the VOC has a waiting list for participants, the transferring participant shall be placed on the list ahead of all other waiting applicants.
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Underweight (Woman) (1011) Categories: PG, BE/BP, WPP Defined as: ● Pregnant woman: prepregnancy Body Mass Index (BMI) <18.5* ● Postpartum or breastfeeding woman (< 6 months postpartum): prepregnancy or current BMI < 18.5* ● Breastfeeding woman (6 months or more postpartum): Current Body Mass Index (BMI) < 18.5*. *Based on 2009 IOM Guidelines, the BMI weight categories used for adult women will be used for pregnant adolescent women as well. A woman who is underweight and has low maternal weight gain should have Nutrition Care counseling. Best Practice: follow up in 3 months.
Justification: Underweight women who become pregnant are at a higher risk for delivery of a low birth weight baby, fetal growth restriction, and perinatal mortality. Pre-pregnancy underweight is also associated with complications such as Cesarean delivery. Being underweight may indicate poor nutritional status, inadequate food consumption, environmental stress, lifestyle habits, and/or an underlying medical condition.
Procedure: Pregnant Woman: ● Use Table W for the procedure. Measure height to the nearest 1/8 inch. If the height fraction is between 1/8 and 3/8 of an inch, round down to the nearest whole number. If it is between 5/8 and 7/8 of an inch, round up to the nearest whole number. ● Obtain pre-pregnancy weight (self-report or from health care professional). Using the woman’s current height and pre-pregnancy weight, determine her weight status according to Table W. Record height and weight measurements in the woman’s record.
Breastfeeding or Postpartum Woman: ● For a postpartum or breastfeeding woman (less than 6 months postpartum) use current height and pre-pregnancy weight or current weight measured to the nearest 4 ounces to determine weight status according to Table W. ● For a breastfeeding woman 6 months or more postpartum, use current height and weight measured to the nearest 4 ounces to determine weight status according to Table W. Record height and weight measurements in the woman’s record. ● Weight during the early postpartum period, when most WIC certifications occur, is very unstable. During the first 4-6 weeks, fluid
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shifts and tissue changes cause fluctuations in weight. After 6 weeks, weight loss varies among women. Prepregnancy weight, amount of weight gain during pregnancy, race, age, parity and lactation all influence the rate of postpartum weight loss. By 6 months postpartum, body weight is more stable and should be close to the prepregnancy weight. In most cases, therefore, prepregnancy weight is a better indicator of weight status than postpartum weight in the first 6 months after delivery. ● The one exception is the woman with a BMI of <18.5 during the immediate 6 months after delivery. Underweight, at this stage, may indicate inadequate weight gain during pregnancy, depression, an eating disorder, or disease, all of which need to be addressed.
Participant Focused Counseling: ● Review collected information to identify lifestyle or dietary practices that may prevent adequate and appropriate food intake. ● Discuss the steps the participant is willing to take to ensure her nutritional status. ● Review strategies for making the change. ● If willing, help her set a simple, measurable goal. ● Enter the goal in WOW.
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Underweight/At Risk of Underweight (Child) (1031) Categories: IBE/IBP, IFF, C 1- 4
Defined as: ● Weight for Length ≤ 5th percentile, CDC/WHO growth chart Birth to ≤ 24 months, or ● BMI/Age ≤ 10th percentile, CDC growth chart 2 to 5 years of age.
Specifically: Underweight: CDC, WHO, and WIC use a cut-off value of ● ≤ 2.3 percentile weight for length in an infant Birth to ≤ 24 months, or ● ≤ 5th percentile BMI/Age for a child age 2 to 5 years.
At risk of underweight: WIC uses the cutoff value of ● > 2.3 and ≤ 5th percentile Wt/lgth for an infant/child, Birth to ≤ 24 months and ● > 5 and ≤10th percentile BMI/age for a child age 2 to 5 years.
An infant or child, Birth to 24 months with a Weight for length at or below the 2.3 percentile should have Nutrition Care counseling, with a Nutrition Care follow-up in 3 months. A child 2 to 5 years of age with a BMI/age below the 5th percentile, should have Nutrition Care counseling, with a Nutrition Care follow-up in 3-6 months. Justification: While progress along the lower percentiles may represent normal growth for some children, it may also be an indicator of inadequate calorie and nutrient intake. Procedure: ● Obtain current length or height measured to the nearest 1/8 inch. Obtain current weight measured to the nearest 1 ounce for infants and children < 24 months of age and to the nearest 4 ounces for children ≥ 24 months of age. Record measurements in the participant’s record.
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● For an infant or child less than 24 months of age whose length is measured in recumbent position, plot weight for length on the gender-specific CDC/WHO growth chart Birth to ≤ 24 months. For a child 2 years of age and older whose height is measured standing up, compute BMI using the procedure in Table BMI.1. Plot the BMI value on the CDC BMI/age growth chart for 2-5 year-olds. ● For an infant or child < 24 months of age who was born at 37 weeks or earlier, adjust the age before plotting, following the procedure in Table GAA. ● If the plotted percentile is less than or equal to the 5th percentile, assign the risk criterion. ● Review collected information for possible causes of underweight, such as not offering 3 meals and 2 snacks per day or restricting food intake.
Participant Focused Counseling: ● Review collected information to identify feeding or dietary practices that may prevent adequate and appropriate food choices for the infant/child. ● Discuss the steps the participant is willing to take to ensure the child’s nutritional status. ● Review strategies for making the improvements. ● If willing, help her set a simple, measurable goal. ● Enter the goal in WOW.
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Tables and Lists
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Table A Low Hemoglobin/Hematocrit Cut-off Values for Women
Hemoglobin or hematocrit value is less than or equal to: Cigarettes per day Non Smoker 1 to 19 20 to 39 40+ Category Hgb Hct Hgb Hct Hgb Hct Hgb Hct Pregnant through 13 weeks 10.9 32.9 11.2 33.9 11.4 34.4 11.6 34.9 Pregnant 14 through 26 weeks 10.4 31.9 10.7 32.9 10.9 33.4 11.1 33.9 Pregnant 27 through 40 weeks 10.9 32.9 11.2 33.9 11.4 34.4 11.6 34.9 Breastfeeding or Postpartum 12 to < 15 years 11.7 35.6 12.0 36.6 12.2 37.1 12.4 37.6 Breastfeeding or Postpartum 15 to < 18 years 11.9 35.8 12.2 36.8 12.4 37.3 12.6 37.8 Breastfeeding or Postpartum 18 + years 11.9 35.6 12.2 36.6 12.4 37.1 12.6 37.6
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Table W Weight Status of Pregnant, Breastfeeding and Postpartum Women
Procedure: Measure and record the woman’s height. If the height fraction is between 1/8 and 3/8 of an inch, round down to the nearest whole number. If it is between 5/8 and 7/8 of an inch, round up to the nearest whole number.
To evaluate Underweight: ● If the woman is pregnant or less than 6 months postpartum, use either: o her pre-pregnancy weight (self-report or from health care professional) or o a current weight measured to the nearest 4 ounces. ● If she is a breastfeeding woman 6 months or more postpartum, use her current weight measured to the nearest 4 ounces. ● Record weight measurements in the WIC record.
To evaluate Overweight: ● If the woman is pregnant or less than 6 months postpartum, use her pre-pregnancy weight (self-report or from health care professional). ● If she is a breastfeeding woman 6 months or more postpartum, use her current weight measured to the nearest 4 ounces. ● Record weight measurements in the WIC record.
On Table W, which follows: ● Locate height in the left column on the following chart. ● Read across the weight columns until you find where her weight falls. ● Her weight status is indicated at the top of the column. ● She has a risk criterion if she is underweight, overweight, or obese.
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Table W Weight Status of Pregnant, Breastfeeding, and Postpartum Women
Height is: Underweight (BMI < 18.5) Normal Weight (BMI 18.5-24.9) Overweight (BMI 25.0-29.9) Obese (BMI ≥ 30.0) Ft. &in. In. Weight (in pounds) is: 4' 8" 56" ≤ 82 1/4 82 1/2 - 111 1/4 111 1/2 - 133 1/2 ≥ 133 3/4 4' 8 1/2" 56-1/2" ≤ 83 3/4 84 - 113 1/4 113 1/2 - 135 3/4 ≥ 136 4' 9" 57" ≤ 85 1/4 85 1/2 - 115 1/4 115 1/2 - 138 1/4 ≥ 138 1/2 4' 9 1/2 “ 57-1/2" ≤ 86 3/4 87 - 117 1/4 117 1/2 - 140 3/4 ≥ 141 4'10" 58" ≤ 88 1/4 88 1/2 - 119 1/4 119 1/2 - 143 1/4 ≥ 143 1/2 4' 10 1/2" 58-1/2" ≤ 89 3/4 90 - 121 1/4 121 1/2 - 145 3/4 ≥ 146 4'11" 59" ≤ 91 1/4 91 1/2 - 123 1/2 123 3/4 - 148 1/4 ≥ 148 1/2 4' 11 1/2" 59-1/2" ≤ 92 3/4 93 - 125 1/2 125 3/4 - 150 3/4 ≥ 151 5' 0" 60" ≤ 94 1/4 94 1/2 - 127 3/4 128 - 153 1/4 ≥ 153 1/2 5' 1/2" 60-1/2" ≤ 96 96 1/4 - 129 3/4 130 - 155 3/4 ≥ 156 5' 1" 61" ≤ 97 1/2 97 3/4 - 132 132 1/4 - 158 1/2 ≥ 158 3/4 5' 1-1/2" 61-1/2" ≤ 99 1/4 99 1/2 - 134 134 1/4 - 161 ≥ 161 1/4 5' 2" 62" ≤ 100 3/4 101 - 136 1/4 136 1/2 - 163 1/4 ≥ 163 3/4 5' 2-1/2" 62-1/2" ≤ 102 1/2 102 3/4 - 138 1/2 138 3/4 - 166 1/4 ≥ 166 1/2 5' 3" 63" ≤ 104 104 1/4 - 140 3/4 141 - 169 ≥ 169 1/4 5' 3-1/2" 63-1/2" ≤ 105 3/4 106 - 143 143 1/4 - 171 3/4 ≥ 172 5' 4" 64" ≤ 107 1/4 107 1/2 - 145 1/4 145 1/2 - 174 1/4 ≥ 174 1/2
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Table W Weight Status of Pregnant, Breastfeeding and Postpartum Women, continued Height is: Underweight (BMI < 18.5) Normal Weight (BMI 18.5-24.9) Overweight (BMI 25.0-29.9) Obese (BMI ≥ 30.0) Ft. & in. In. Weight (in pounds) is: 5' 4-1/2" 64-1/2" ≤ 109 109 1/4 - 147 1/2 147 3/4 - 177 ≥ 177 1/4 5' 5" 65" ≤ 110 3/4 111 - 149 3/4 150 - 179 3/4 ≥ 180 5' 5-1/2" 65-1/2" ≤ 112 1/2 112 3/4 - 152 152 1/4 - 182 3/4 ≥ 183 5' 6" 66" ≤ 114 1/4 114 1/2 - 154 1/2 154 3/4 - 185 1/2 ≥ 185 3/4 5' 6-1/2" 66-1/2" ≤ 116 116 1/4 - 156 3/4 157 - 188 1/4 ≥ 188 1/2 5' 7" 67" ≤ 117 3/4 118 - 159 1/4 159 1/2 - 191 ≥ 191 1/4 5' 7-1/2" 67-1/2" ≤ 119 1/2 119 3/4 - 161 1/2 161 3/4 - 194 ≥ 194 1/4 5' 8" 68" ≤ 121 1/4 121 1/2 - 164 164 1/4 - 196 3/4 ≥ 197 5' 8-1/2" 68-1/2" ≤ 123 123 1/4 - 166 1/2 166 3/4 - 199 3/4 ≥ 200 5' 9" 69" ≤ 124 3/4 125 - 168 3/4 169 - 202 3/4 ≥ 203 5' 9-1/2" 69-1/2" ≤ 126 3/4 127 - 171 1/4 171 1/2 - 205 3/4 ≥ 206 5' 10" 70" ≤ 128 1/2 128 3/4 - 173 3/4 174 - 208 1/2 ≥ 208 3/4 5" 10-1/2" 70-1/2" ≤ 130 1/4 130 1/2 - 176 1/4 176 1/2 - 211 1/2 ≥ 211 3/4 5' 11" 71" ≤ 132 1/4 132 1/2 - 178 3/4 179 - 214 3/4 ≥ 215 5' 11-1/2" 71-1/2" ≤ 134 134 1/4 - 181 1/4 181 1/2 - 217 3/4 ≥ 218 6' 0" 72" ≤ 136 136 1/4 - 183 3/4 184 - 220 3/4 ≥ 221 6' -1/2" 72-1/2" ≤ 137 3/4 138 - 186 1/2 186 3/4 - 223 3/4 ≥ 224 6' 1" 73" ≤ 139 3/4 140 - 189 189 1/4 - 227 ≥ 227 1/4 6' 1-1/2" 73-1/2" ≤ 141 3/4 142 - 191 1/2 191 3/4 - 230 ≥ 230 1/4
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Table I-P Low Maternal Weight Gain
Procedure: ● Determine pre-pregnancy weight status by using Table W. ● Subtract the pre-pregnancy weight from the current weight to determine the pounds gained. ● Determine the last completed week of gestation. ● Locate the week of gestation in the left column of the table below. ● Move across the columns to the woman’s pre-pregnancy weight status. ● If she has gained equal to or less than the number of pounds in the box, she has the risk criterion, Low Maternal Weight Gain.
Note: Do not evaluate this risk criterion for a woman pregnant with twins, triplets, or more.
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Table I-P Low Maternal Weight Gain Completed Week of Gestation Underweight
pounds: Normal Weight pounds: Overweight/ Obese pounds: Completed Week of Gestation Underweight
pounds: Normal Weight pounds: Overweight/ Obese pounds: 1 N/A N/A N/A 21 11 1/2 9 1/2 5 1/2 2 1/4 1/4 N/A 22 12 1/2 10 1/2 6 3 1/2 1/2 1/4 23 13 1/4 11 1/4 6 1/2 4 1 3/4 1/2 24 14 12 7 5 1 3/4 1 1/4 1/2 25 14 3/4 12 3/4 7 1/2 6 2 1 1/2 3/4 26 15 3/4 13 1/2 8 7 2 1/2 1 3/4 3/4 27 16 3/4 15 8 3/4 8 2 3/4 2 1 28 17 1/2 15 1/4 9 9 3 1/4 2 1/4 1 29 18 1/2 15 3/4 9 1/2 10 3 1/2 2 1/2 1 1/4 30 19 1/4 16 3/4 10 11 4 2 3/4 1 1/2 31 20 17 1/2 10 1/2 12 4 1/2 3 1 1/2 32 21 18 1/2 11 13 4 3/4 3 1/4 1 3/4 33 21 3/4 19 11 1/2 14 5 1/2 4 1/4 2 1/4 34 22 3/4 19 3/4 11 3/4 15 6 1/2 4 3/4 2 3/4 35 23 1/2 20 3/4 12 1/4 16 7 1/2 5 1/2 3 1/4 36 24 1/2 21 1/2 12 3/4 17 8 6 1/2 3 1/2 37 25 22 1/4 13 1/4 18 8 3/4 7 1/4 4 38 26 1/4 23 13 3/4 19 9 3/4 8 4 1/2 39 26 3/4 24 14 1/4 20 10 3/4 8 3/4 5 40 27 3/4 24 3/4 14 3/4
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Table BMI.1: Calculation of Body Mass Index Body Mass Index (or BMI) is a comparison of a person’s weight against height using a simple equation: BMI = Weight / Height / Height ⋅ 703
Weight is measured to the nearest quarter pound (4 ounces) and height to the nearest 1/8 inch. These fractions must be converted to decimals for use in the BMI equation. The table below shows how to convert the fractions to decimals. If you use an electronic scale that displays weight in tenths of a pound, use the displayed weight value, such as 31.1 pounds, etc.
Fraction:
Decimal: 1/8 = .125 1/4 (2/8) = .25 3/8 = .375 1/2 (4/8) = .5 5/8 = .625 3/4 (6/8) = .75 7/8 = .875
Example: Measured weight is 31 1/4 pounds. Use 31.25 pounds in the equation. Example: Measured height is 37 4/8 inches. Use 37.5 in the equation.
Interpretation of BMI/age The BMI value you obtain must be plotted on a CDC gender specific growth chart: BMI/age for Children 2 to 5 years old. Compare the plotted point on the growth chart to the cutoff values below to determine if a child 2 years of age or older has a risk criterion. Underweight/At risk of underweight ≤ 10th percentile, BMI/Age At Risk of Overweight Infant or child whose biological parent has a self-reported BMI ≥ 30 Overweight ≥ 85th to less than the 95th percentile Obese ≥ 95th percentile
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Table BMI.2: Abbreviated Body Mass Index (BMI) Table (Self-reported by mother or father) *
Height Height in inches Weight (lbs) equal to BMI 30 4' 10" 58 143 4' 11" 59 148 5' 0" 60 153 5' 1" 61 158 5' 2" 62 164 5' 3" 63 169 5' 4" 64 174 5' 5" 65 180 5' 6" 66 186 5' 7" 67 191 5' 8" 68 197 5' 9" 69 203 5' 10" 70 209 5' 11" 71 215 5' 12" 72 221 6' 1" 73 227 6' 2" 74 233 6' 3" 75 240 *This table may be used to determine parental (male or female) obesity (BMI > 30)
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Table GAA: Calculation of Gestation-Adjusted Age for Infants Born at 37 Weeks or Earlier
All infants and children less than 2 years of age, born at 37 weeks gestation or earlier require gestational age adjustment prior to plotting a growth chart. (1) Procedure: ● Obtain the infant or child’s gestational age in weeks. The caregiver can self-report this information or it can be provided by the infant’s health care professional. ● Subtract the gestational age in weeks from 40 weeks to determine the adjustment for prematurity. ● Subtract the adjustment for prematurity from the infant or child’s chronological age in weeks to determine the gestation-adjusted age. ● Use the gestation-adjusted age to plot weight for age and length for age on the CDC/WHO growth chart Birth to > 24 months.
Note: The infant must reach 40 weeks gestation-adjusted age in order to plot the CDC growth chart 2 to 5 years. Do not plot measurements on the growth chart if the infant has not yet reached 40 weeks gestation-adjusted age.
1FNS Policy Memorandum 98-09, Revision 7, Guidelines for Growth Charts and Gestational Age Adjustment for Low Birth Weight and Very Low Birth Weight Infants.
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Frequently Asked Questions Q. A pregnant woman tells me that she used to smoke cigarettes but has now stopped. Can I assign the risk criterion Maternal Smoking? A. No. The woman must still smoke at the time of her certification.
Q. Should I tell a breastfeeding woman who is now pregnant to stop breastfeeding her baby? A. No. Refer a pregnant woman who is breastfeeding another child during her pregnancy to the breastfeeding specialist in your local agency. Advise her to inform her health care professional that she is still breastfeeding if she has not already done so.
Q. How do I know if my community water supply contains fluoride in order to determine adequacy of fluoride intake? A. Your local agency should contact the local water utility to find out if the water supplied to the community contains fluoride.
Q. A caregiver told me that she gave her 8 month old baby some potato chips as finger foods but was told to stop, so she no longer gives them to the baby. Can I assign the risk criterion, Nutrition Practice - Infant? A. No. The feeding practice must be current.
Q. Several of the risk criteria specify “routinely.” Does this mean every day? A. Not necessarily. “Routine” is defined as a feeding, dietary, or lifestyle practice that currently occurs on more than one occasion. For example, if a pregnant woman tells you she has a beer “once in a while,” she is still drinking alcohol while pregnant. This is not every day, but it is routine. The practice can harm her unborn baby. Assign the risk criterion Alcohol or Illegal Drug Use and counsel her to stop drinking while she is pregnant.
Q. What if I am not sure that I can use a risk criterion for a participant? A. Do not guess. If you are a CPPA, talk to a CPA about the risk criterion before you use it. If you are a CPA, talk with one of the State WIC nutritionists. If you are unsure that a risk criterion exists, do not assign the risk criterion.
Q. When I certify a postpartum woman and she tells me that she delivered at 42 weeks gestation, should I add extra pounds to table H? A. No. The maximum number of pounds she should gain during pregnancy is based upon 40 weeks gestation only.
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Q. Can I use verbal information that is not found on the Nutrition History to assign a risk criterion? A. If the information provides documentation of a risk criterion that we use in the Maryland WIC Program, you may use it to assign the risk. However, you must write a note that documents the risk criterion and its source in the participant’s WOW record.
Q. Should I assign the risk criterion, Nutrition Practice – Child, for a child born prematurely, but still on the bottle after 14 months of age? A. Depending upon the child’s degree of prematurity, the health care professional may recommend that the caregiver postpone weaning to a cup, so that weaning may not be achieved by 14 months of age. Do not apply the risk criterion in this case. If you are a CPPA, you may wish to discuss interpretations of this risk criterion with a CPA.
Q. If a mother has been told by her health care professional to concentrate the calories in the formula by adding less water than the label specifies, can I assign Nutrition Practice - Infant? A. No. If the health care professional advised the mother to follow special directions when making formula, do not assign the risk criterion.
Q. If a pregnant woman’s estimated date of delivery (EDD) is different from the EDD calculated from her last menstrual period date, how do I determine date of conception? A. If the EDD has been determined by a sonogram, use the EDD stated by the woman.
Q. If a pregnant woman does not know how many weeks pregnant she was when she went for her first prenatal care visit, how can I evaluate Late to Prenatal Care? A. If the woman knows the date that she went, you can calculate the number of weeks of gestation at the time of the visit by using a gestation wheel. You will need the date of her last menstrual period and the date she went for prenatal care.
Q. How can I apply the risk criterion Fetal Death ≥ 20 weeks or Neonatal Loss to a breastfeeding woman? Her baby is living. A. True. This risk criterion only applies to a breastfeeding woman who was pregnant with multiple fetuses (twins or more) and lost one of the infants due to miscarriage or death at birth or during the first 28 days of life. She is breastfeeding the infant who survived.
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Q. Can I use a gestation wheel that is different from the one the State WIC Office provides? A. Not for certifying WIC participants. There are differences in gestation wheels. To consistently apply risk criteria to WIC participants in the State of Maryland, you must use the wheel provided by the State.
Q. When I use Table H, do I need to know the woman’s pre-pregnancy weight to determine if she gained more weight than the cut-off value? A. Yes. In order to evaluate high weight gain in a breastfeeding or postpartum woman, you must know her pre-pregnancy weight status.
Q. Why can’t I evaluate either Low Maternal Weight Gain or High Maternal Weight Gain for a woman pregnant with twins or who recently delivered twins? A. Because there are no scientifically derived cutoff values to accurately assess the weight gain of a woman who is pregnant with twins, triplets, or more, USDA has chosen to not allow Low Maternal Weight Gain or High Maternal Weight Gain to be assigned to these women. However, USDA does encourage WIC staff to discuss weight gain recommendations with women who are pregnant with twins or triplets. Refer to the risk criterion Multi-fetal Gestation for information about the recommended weight gain for women pregnant with twins or triplets.
Q. Is Low Birth Weight the same thing as Small for Gestational Age (SGA)? A. No. Low birth weight is usually associated with Prematurity. The infant was likely growing at a normal rate as a fetus but was born early or preterm. A Small for Gestational Age infant is one born full term, but the infant’s birth weight is below what would be expected at 40 weeks. The infant’s growth as a fetus did not progress in a normal manner. There may be different feeding issues for a low birth weight versus a Small for Gestational Age infant.
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Risks Chart: Nutrition Risk Criteria. Best Practice for high-risk participants: Initial Contact with CPA while in clinic. If not possible, all high-risk participants must have initial contact with CPA within 30 days. Best Practice for Higher Risk participants is designated 0-5 days or 0-10 days. KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Alcohol and Substance Use PG = Any amount; BE/BP/WPP: ≥ 2 drinks/day All = drugs, any amount. Best: CPA standard initial contact, then follow up 3-6 months. NC NC BF NC BF NC
BF Complications/potential – Woman/Infant Review 2.31A for high/low risk details Best: Initial contact 0-5 days NC or BF NC or BF NC or BF
NC or BF NC or BF
BF Infant of Woman at Nutritional Risk
NC NC
BF Mother of Infant at Nutritional Risk Review 2.31A for high/low risk details BF NC BF NC BF NC
Complementary Feeding Process Assign only if no other risk found. Documented complete nutrition assessment required. Applies 4 to 23 months
X X X X
Depression Best: CPA standard initial contact, then follow up 3-6 months NC NC NC NC
Drug Nutrient Interaction Best: consider contacting participant’s Specialist RD before counseling & assigning food package NC NC NC NC NC NC NC NC NC
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KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Eating Disorders Best: CPA standard initial contact then, follow up 3-6 months. Consider contacting participant’s Specialist RD. NC NC NC NC
Elevated Blood Lead
(Provide Screening Tool for any NO or Don’t Know answer) Women & Infants ≥5 mcg/dl Children ≥3.5 mcg/dl Best: CPA initial contact 0-5 days CPA follow up in one month NC NC NC NC NC NC NC NC NC Failure to Thrive Best: CPA initial contact 0-5 days, CPA follow up 1-3 months
NC BF NC BF NC NC NC Fetal Alcohol Spectrum Disorder Best: CPA initial contact 0-5 days, then Best: CPA follow up 3-6 months
NC NC NC NC NC Fetal Growth Restriction
NC
Food Allergies Consider contacting participant’s Specialist RD for participant with multiple complex food allergies before assigning food package. NC NC NC NC NC NC NC NC NC Foster Care Entered into/transferred in last 6 months
M M M M M Gestational Diabetes Best: CPA initial contact 0-5 days. CPA follow up 3 months. NC
High Maternal Weight Gain
X X X X
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KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 High Weight for Length ≥ 97.9 percentile on Birth to 24 months growth chart. For <37 wks gestation, correct age using Table GAA before plotting growth chart.
X X X X
History of Birth of a Large for Gestational Age Infant ≥ 9 pounds PG = any pregnancy BE/BP/WPP = Any prior pregnancy X X X X
History of Birth w/ Nutrition Related Congenital/ Birth Defect Neural Tube Defect; Cleft Palate. PG = any pregnancy. BE/BP/WPP = Any prior pregnancy NC NC NC NC
History of Gestational Diabetes PG = any pregnancy. Best: CPA initial contact 0-10 days. CPA follow up 3 months BE/BP/WPP = most recent pregnancy NC NC NC NC
History of Preeclampsia PG = any pregnancy BE/BP/WPP = Any prior pregnancy X X X X
History of Preterm or Early Term Delivery
PG = any pregnancy BE/BP/WPP = Most recent pregnancy X X X X
History of Spontaneous Abortion PG: 2 or more @ <20 wks; Fetal Death (≥ 20 wks)
X X X X
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KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 HIV\AIDS Best: If ppt is breastfeeding, alert DBE in case other complications arise, but does not require BF high risk counseling NC NC
NC
NC NC
NC
NC NC NC Hepatitis
NC NC NC NC NC NC NC NC NC Homelessness
X X X X X X X X X Hyperemesis Gravidarum Best: CPA standard initial contact then follow up 1-3 months NC
Hypertension / Prehypertension (Woman) Prehypertension = BP 130/80 – 139/89 mm Hg Hypertension = Systolic ≥ 140, Diastolic ≥ 90mmHg Best: CPA standard initial contact then follow up 3-6 months NC NC NC NC
Hypertension / Prehypertension Child Age 3+ Hypertension: > 95th % for age, gender, height on ≥3 occasions Prehypertension = BP 90-95%
NC Late to Prenatal Care Prenatal care beginning after completed week 13 of gestation X
Large for Gestational Age Birth weight ≥ 9 pounds
X X X
Limited Ability of Caregiver to Make Feeding Decisions Mother/caregiver ≤ 17 years, physical/mental disability, drug use M M M M M M M M M Listeriosis
NC NC NC NC NC NC NC NC NC
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KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Low Birth Weight/
Very Low Birth Weight LBW: Infant born ≤ 5 pounds, 8 ounces. <2500 g Best: CPA initial contact then follow up 3-6 months
VLBW: Infant born <3 pounds, 5 ounces. <1500 g Best: Initial CPA contact 0- 5 days. CPA follow up 1-3 months.
NC BF NC BF NC NC NC Low Head Circumference HC ≤ 2.3% on Birth to 24 months growth chart
X X X X
Low Hemoglobin/Hematocrit: Infant/child ≥ 9 months Hgb ≤ 10.9/Hct ≤32.8.
X X X X X Low Hemoglobin/Hematocrit: Woman Normal risk level values vary based on several factors. To determine use Table A in Attachment 2.31A X X X X
Low Hemoglobin/Hematocrit: Woman/child ≥ 9 months Hgb < 10/Hct < 30 Best: Initial CPA contact 0- 5 days CPA follow up 1-3 months NC NC NC NC NC NC NC NC NC Low Hgb/Hematocrit: Woman/child >9 months ≤ 9 g/dl Best: CPA initial contact 0-5 days. CPA follow up 3-6 months NC NC NC NC NC NC NC NC NC
Attachment 2.31B 1/7/2026
6 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Low Hgb/Hematocrit: Woman/child >9 months ≤ 8 g/dl Repeat test to confirm. Refer to HCP immediately, and follow local health department policy. NC NC NC NC NC NC NC NC NC Low Maternal Weight Gain Use Table IP in Attachment 2.31.A (A women with underweight and low maternal weight gain = NC) * X* *NC
Maternal Weight Loss Wt loss below pre-pregnancy wt through week 13; loss of ≥ 2 lbs, weeks 14-40 X
May Not Meet Dietary Guidelines Only if no other risks. Document complete nutritional assessment. X X X X
X Medical Condition, Nutrition Related:
● Asthma, moderate or severe persistent With short stature or obesity NC NC NC NC NC NC NC NC NC ● Asthma, moderate or severe persistent Diagnosed, requires daily use of inhaled anti- inflammatory agent or oral corticosteroid NC NC NC NC NC NC NC NC NC ● Bronchiolitis
x x x x x ● Cancer
NC NC NC NC NC NC NC NC NC ● Cardiorespiratory Diseases
NC NC NC NC NC NC NC NC NC ● Cardiovascular Disease
NC NC NC NC
Attachment 2.31B 1/7/2026
7 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 ● Celiac Disease
NC NC NC NC NC NC NC NC NC ● Cerebral Palsy
NC NC NC NC NC NC NC NC NC ● Cleft Lip or Palate
NC NC NC NC NC ● Cleft Lip or Palate After 18 months of age and appropriate repairs
X X X X X ● Congenital Hyperthyroidism
NC NC NC
● Congenital Hypothyroidism
NC NC NC
● Crohn’s Disease
NC NC NC NC NC NC NC NC NC ● Cystic Fibrosis Contact participant’s specialist RD NC NC NC NC NC NC NC NC NC ● Developmental, Sensory, or Motor Disability Consider contacting participant’s specialist RD NC NC NC NC NC NC NC NC NC ● Diabetes Mellitus Hyperglycemia resulting from defects in insulin secretion, insulin action, or both NC NC NC NC NC NC NC NC NC ● Down Syndrome
NC NC NC NC NC NC NC NC NC ● Epilepsy
NC NC NC NC NC NC NC NC NC ● Gall Bladder Disease Gallstones, bile duct obstruction NC NC NC NC NC NC NC NC NC ● Gastrointestinal Anomalies
NC NC NC NC NC NC NC NC NC ● Gastroesophageal Reflux Disease (GERD) NC NC NC NC NC NC NC NC NC
Attachment 2.31B 1/7/2026
8 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 ● Heart Disease
NC NC NC NC NC NC NC NC NC ● Hepatitis
NC NC NC NC NC NC NC NC NC ● Hyperthyroidism
NC NC NC NC NC NC NC NC NC ● Hypothyroidism
NC NC BF NC BF NC NC NC NC NC NC ● Inborn Errors of Metabolism Contact Metabolic Dietitian BEFORE assigning food package: Children’s National Medical Center, Washington, D.C.: 1-202-476-6287 Johns Hopkins: 410-955-3071 University of Maryland Hospital: 410-328-3335 NC NC NC NC NC NC NC NC NC ● Juvenile Ideopathic Arthritis
NC NC NC NC NC NC NC NC NC ● Lactose Intolerance
NC NC NC NC NC NC NC NC NC ● Lupus Erythematosus
NC NC NC NC
● Multiple Sclerosis
NC NC NC NC
● Muscular Dystrophy
NC NC NC NC NC NC NC NC NC
Attachment 2.31B 1/7/2026
9 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 ● Neural Tube Defects (spina bifida)
NC NC NC NC NC NC NC NC NC ● Pancreatitis
NC NC NC NC NC NC NC NC NC ● Parasitic Infections
NC NC NC NC NC NC NC NC NC ● Parkinson’s Disease
NC NC NC NC
● Peptic Ulcer
NC NC NC NC NC NC NC NC NC ● Pneumonia
NC NC NC NC NC NC NC NC NC ● Polycystic Ovary Syndrome (PCOS)
NC NC NC NC
● Post Bariatric Surgery Contact participant’s specialist RD NC NC NC NC
● Postpartum Thyroiditis
NC NC NC
● Pre-Diabetes Impaired Fasting Glucose (IFG) or Impaired Glucose Tolerance (IGT): hyperglycemia that does not meet diagnostic criteria for Diabetes NC NC NC NC
● Renal Disease Contact participant’s Specialist RD NC NC NC NC NC NC NC NC NC ● Short Bowel Syndrome
NC NC NC NC NC NC NC NC NC ● Sickle Cell Anemia (not trait) Invasive hemoglobin test may be waived NC NC NC NC NC NC NC NC NC ● Thalassemia Major Invasive hemoglobin test may be waived NC NC NC NC NC NC NC NC NC
Attachment 2.31B 1/7/2026
10 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 ● Tuberculosis
NC NC NC NC NC NC NC NC NC ● Ulcerative Colitis
NC NC NC NC NC NC NC NC NC Meningitis
NC NC NC NC NC NC NC NC NC Mental Illnesses: Anxiety Disorders, PTSD, OCD, Personality Disorder, Bipolar Disorder, Schizophrenia, ADHD Best: CPA standard initial contact then follow up 3-6 months NC NC NC NC
NC Migrant Farm Worker Status
X X X X X X X X X Mother in WIC while Pregnant or Eligible with Priority 1 Risk < 6 months of age only
X X X
Multi-Fetal Gestation Pregnant with twins, triplets, or more. Best: CPA standard initial contact then follow up 3 months. NC NC NC NC
Neonatal Abstinence Syndrome
NC BF NC BF NC
Nicotine and Tobacco Use Includes any tobacco smoking, Electronic Nicotine Delivery Systems, patch. Second-hand smoke for infants & children X X X X X X X X X Nutrient Deficiency or Disease Consider contacting participant’s Specialist RD NC NC NC NC NC NC NC NC NC
Attachment 2.31B 1/7/2026
11 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Nutrition Practices, Child See risk in Attachment 2.31A: some require manual entry
X X Nutrition Practices, Infant See risk in Attachment 2.31A: some require manual entry
X X X
Nutrition Practices, Woman See risk in Attachment 2.31A: some require manual entry X X X X
Obese BMI/Age ≥ 95th % CDC growth chart Age 2 to 5
X Oral Health Conditions
X X X X X X X X X Overweight Use Table W in Attachment 2.31A PG: Prepregnancy BMI ≥ 25.0 Postpartum/BF < 6 months: Prepreg BMI ≥ 25.0 Postpartum/BF ≥ 6 months: Current BMI ≥25.0 X X X X
Overweight/Risk of Overweight Overweight: BMI/Age ≥ 85 to < 95% CDD 2 to 5 yrs Risk Overweight: Infant/Child whose biological parent is obese
X X X X X Pica Give lead and pica brochures.
NC NC NC NC NC NC NC NC NC
Attachment 2.31B 1/7/2026
12 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Possibility of Regression
X X Pregnancy at a Young Age Age ≤ 20 at date of conception X X X X
Pregnant Woman Currently Breastfeeding Refer to BF specialist M/ BF NC
Preterm or Early Term Delivery Preterm: Delivery of an infant born ≤36 6/7 weeks gestation. Early Term: Delivery of an infant born ≥37 0/7 and ≤38 6/7 weeks gestation.
NC BF NC BF NC NC NC Recent Major Surgery, Physical Trauma, Burns C-section is not usually designated as high risk NC NC NC NC NC NC NC NC NC Recipient of Abuse Suspected child abuse/neglect must be reported immediately. Follow Local Agency, local health department guidance. X X X X X X X X X Short Interpregnancy Interval Interpregnancy interval of less than 18 months from the date of a live birth to the conception of the subsequent pregnancy. X X X X
Short Stature/Risk of Short Stature Length/Age ≤ 5 %, WHO chart, Birth to 2 years Stature/Age ≤ 10th %, CDC chart, 2 to 5 years
X X X X X
Attachment 2.31B 1/7/2026
13 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Use Table GAA in Attachment 2.31A if also premature Slowed/Faltering Growth Birth to 2 weeks: Loss of ≥ 7% of birth weight.2 weeks to 6 months of age: Any weight loss.
NC BF NC BF NC
Small for Gestational Age (SGA) Must be diagnosed. Small for gestational age plus low birth weight Best: CPA standard initial contact then follow up 3-6 months.
NC NC NC NC
Transfer
X X X X X X X X X Underweight (Woman) Pregnant: prepregnancy BMI < 18.5 Postpartum/BF woman (< 6 months postpartum): prepregnancy or current BMI < 18.5 Breastfeeding woman (≥ 6 months postpartum) Current BMI < 18.5 X X X X
Underweight (Woman) with Low Maternal Weight Gain As above, with low maternal weight gain. Best: CPA standard initial contact then follow up in 3 months NC NC NC NC
Attachment 2.31B 1/7/2026
14 | P a g e
KEY: NC=Nutrition Care (high risk) BF=Refer to DBE M=Manually assign risk X=Lower risk Best= Best Practice RISK CUT OFF VALUE/EXPLANATION PG BE BP WPP IBE IBP IFF C1 C2-4 Underweight/Risk of Underweight (Infant/Child) Underweight: ≤ 2.3 % Birth to 24 months. Best: CPA standard initial contact then follow up in 3 months. ≤ 5 % BMI/Age 2 to 5 years = NC*. CPA initial contact, then CPA follow up 3-6 months Risk of Underweight: > 2.3 to ≤ 5 % birth to 24 mo. > 5 to ≤ 10 % 2 to 5 years
__
__
__
__ NC BF __ X NC BF __ X NC __
X NC __
X NC __
X
Policy and Procedure 2.32
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.32 Effective Date: December 18, 1991 Revised Date: June 27, 2024
SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Weight and Height Measurement Requirement
A. Policy
Measurements for weight and height/length are used to assess growth, determine nutritional risk, prescribe the most accurate food package, and provide nutrition education. It is therefore critical that these measurements be current and accurate.
Local agencies shall only use equipment that is in accordance with Policy and Procedure 7.62 Equipment for Performing Weight and Height Measurements.
Local agencies shall obtain weight and height/length measurements for each applicant at the time of certification/recertification. Best practice is that height and weight measurements are also obtained at a mid-certification however, mid- certification measurements may be pended to a future appointment if it is a hardship to the participant.
Referral measurements from a health care provider are allowed within the following parameters: • Measurements may not be older than 60 days prior to the appointment; • Measurements for weight and height/length were taken on the same date; • Measurements must be within the participant’s category (i.e., a pregnant applicant’s weight must be taken during the pregnancy); • For the initial infant certification, referral measurements are only allowed when the infant is not present in accordance with P&P 2.16 Physical Presence Requirement.
B. Procedure
The local agency shall:
1. Measure the weight and length of the infant at the initial certification appointment. If an infant is not present at the time of certification, in accordance with Policy and Procedure 2.16 Physical Presence Requirement, measurements may be obtained from the health care
Policy and Procedure 2.32
Page 2 of 3 provider.
2. Measure the weight and height/length of the child or woman applicant at certification or recertification or obtain measurements taken by the applicant’s health care provider within 60 days prior to the certification date.
3. Measure the weight and height/length of the infant, child or woman at mid-certification or obtain measurements from the health care provider. If the participant is not present, measurements may be pended to a future appointment.
4. Follow the procedures described in Attachment 2.32A to collect weight and height/length measurements.
5. Enter the weight and height/length measurements and the date that they were taken in the Medical Screen of the management information system.
6. Document any special notations, if needed, related to the measurements entered such as Uncooperative Child, Other Medical Provider, Disability/Cast, VOC, etc., in the Comment field of the Medical Screen of the management information system.
7. Interpret weight and height/length data using growth charts, prenatal weight grids, and any identified risk factors.
8. Consider relevant assessment information before deciding upon the intervention. Refer to Policy and Procedure 2.31A Nutritional Risk Criteria, Guidelines for Interpretation.
Attachments: 2.32A Procedures to collect weight and height/length measurements
References: 1. 7 CFR 246.7 (e)(1) 2. COMAR 10.54.01.08 3. WIC Nutrition Services Standards, Standards 6 and 7 4. Value Enhanced Nutrition Assessment (VENA) Updated Guidance 2020 5. PL 111-296 The Healthy Hunger-Free Kids Act of 2010
Revisions: October 2011 Updated the tools referred to in B.1.g Changed 4 ounces to 1 ounce in measuring weight of a woman or older child in attachment 2.32A May 2012 Revised B.1.c to allow local agencies to accept data for anthropometric measurements taken by the applicant’s health care provider within 60 (instead of 30) days prior to the certification date
Policy and Procedure 2.32 Page 3 of 3 October 2012 Added “and mid-certification” to 1.b. and 1.c. Added Reference #6. Deleted references to WOW. Corrected name of Attachment 2.31A and deleted reference to an outdated video. Clarified language in and changed references to CDC Birth to 36-month growth charts to WHO Birth to 24 months growth charts in 2.32A. October 2013 added language B.1.c.ii about documenting measurements received from another medical source. Had previously been on Policy 2.02 October 2014 Attachment 2.32A Clarified where to order manual cert materials, added language on converting 16th’s and rounding decimals Nov 2021 June 2024 Allow for infant measurements to be provided by the healthcare provider if the infant is exempted from physical presence. Added ruler image to 2.32A to help with conversion to 16th’s and rounding. Updated 2.32A to allow for children under 2 that can stand alone to be weighed on an electronic standing scale
Page 1 of 4 Attachment 2.32A June 27, 2024
Procedures to Collect Weight and Height or Length Measurements
Weight of an Infant or Child Under 2 Years of Age:
A recumbent/seated pediatric beam balance scale or electronic scale shall be used for infants/children unable to stand on their own. A standing beam balance or electronic scale can be used if the child can stand on their own..1
1. Cover the scale tray with table paper. 2. Zero-balance the beam balance scale. For an electronic scale, set the scale to zero. 3. The infant must wear a dry diaper only. The child should wear light indoor clothing, no shoes, and have a dry diaper. 4. Place the child in the center of the tray. The infant should be on her back. The child can sit. 5. Check that the child or caregiver is not touching the scale and that the caregiver is not holding onto the child. 6. If using a beam balance scale, move the weights until the indicator is centered. 7. Read the weight value to the nearest one (1) ounce. 8. Remove the infant or child from the scale. 9. If using a beam balance scale, return all weights to zero. 10. Record the weight in pounds and ounces in the Medical screen.
Weight of a Woman or Child 2 Years of Age and Older:
An adult beam balance scale or electronic scale shall be used.1
1. The applicant should wear light indoor clothing. Shoes should be removed. 2. Zero-balance the beam balance scale. Set the electronic scale to zero. 3. Ask the applicant to stand in the middle of the platform. Arms should rest at the sides of the body. 4. Check that the applicant is not holding onto the scale. 5. If using a beam balance scale, move the weights until the indicator is centered. 6. Read the weight value to the nearest ounce. 7. Ask the applicant to step off the scale. 8. If using a beam balance scale, return all weights to zero. 9. Record the weight in pounds and ounces in the Medical screen.
1 Refer to P & P 7.62, Equipment for Performing Weight and Height Measurements.
Page 2 of 4 Attachment 2.32A June 27, 2024 Length of an Infant or Child Under 2 Years of Age:
A length board shall be used.1
1. Place a sheet of table paper on the length board. 2. The infant or child may be in light indoor clothing with no shoes or socks. 3. Place the child on his back on the board. The top of his head must touch the headpiece. 4. Ask the caregiver to help by holding the child’s head firmly against the headpiece. The caregiver can cup her hands over the child’s ears. 5. Check that the child’s head and body lie in a straight line and that his eyes look up. There should be space between the chin and the chest. 6. Place one hand over both legs, just above the knees and firmly push both legs down, straightening them against the board. 7. Check that the child’s head is still firmly against the headpiece. 8. Slide the foot piece firmly against both heels. Both feet should be flat against the foot piece and toes should point up. 9. Read the length value to the nearest 1/8 inch. 10. Slide the foot piece back. Remove the child from the length board. 11. Record the length in inches and eighths of an inch in the Medical screen.
Height of a Woman or Child 2 Years of Age and Older:
A stadiometer shall be used.1
1. Remove shoes, excess clothing* and hair ornaments. Undo braids or ponytails. 2. Ask the applicant to stand with feet slightly apart and to position heels, buttocks, and shoulder blades against the wall or stadiometer. 3. Check that the applicant’s knees are straight, head is erect, and eyes look straight ahead. Arms should rest at the sides of the body. 4. Gently lower the headpiece until it rests on the top of the head. Check that the applicant’s head is not tilted up or down. 5. Hold the headpiece firmly. Ask the applicant to step away from the wall. 6. Read the height value to the nearest 1/8 inch. 7. Record the height in inches and eighths of an inch in the Medical screen.
* Very thick socks or very long pants could affect the height measurement of a young child.
If the Child Does Not Cooperate with the Measurement
If an infant or child will not cooperate with the measurement, the accuracy of the weight and height measurements may be affected. Enter “Uncooperative” in the Comments field in the Anthropometric Data grid in the Medical screen.
_________________________ 1 Refer to P & P 7.62, Equipment for Performing Weight and Height Measurements.
Page 3 of 4 Attachment 2.32A June 27, 2024 If You Need to Round or Convert the Measurement
Heights and lengths need to be converted to 8th’s. Use the image below for help with conversion.
If the 16th of an inch measurement doesn’t line up with an 8th of an inch, then round to the nearest 8th of an inch using the standard rules for rounding; if less than ½ inch round down; if more than ½ inch round up. For example, 25 9/16 inch would round up to 25 5/8 inch.
fiercegirldesign.blogspot.com
Weights that are obtained from digital scales that measure pounds and or ounces in decimals will be entered into the management information system as follows: 1. Pounds measured in decimals will be entered into the pound column of the Anthropometric Data grid in the Medical screen. No ounces are entered in the ounce column. Tab off the pound column and the management information system (MIS) will convert the pounds entered as a decimal into pounds and ounces and display the values in the appropriate columns. For example, if the digital weight is 14.6 pounds, enter 14.6 in the pound column and press Tab; the MIS will convert the measurement to 14 pounds and 10 ounces.
2. Ounces measured in decimals must be rounded before the value is entered in the management evaluation system. Less than .5 round down, .5 and above round up.
or 10/16 or 14/16
Page 4 of 4 Attachment 2.32A June 27, 2024
Tools for training staff on how to collect weight, height and length data and to interpret the results are available from the Training Center:
Training module, Weight and Height Measurements
The following tools must be used to assess weight and height (or length) risk factors when performing manual certifications. These tools can be ordered by calling the Training Center.
Precise Plot Gestation Wheel WHO growth charts, Birth to 24 Months, Boys and Girls CDC growth charts, 2 to 5 Years, Boys and Girls
Policy and Procedure 2.33 Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.33 Effective Date: December 18, 1991 Revised Date: November 19, 2025
SECTION: ELIGIBILITY AND CERTIFICATION
SUBJECT: Hemoglobin Test Requirement
A. Policy
A single test to screen for iron deficiency/iron deficiency anemia shall be performed and/or documented at the time of certification for applicants with no other nutritional risk factor present. For applicants with at least one qualifying risk factor, such tests may be delayed to within 90 days of the date of certification. The test may be performed by the local agency or obtained from the applicant’s health care provider, as long as there is no cost to the applicant. The results of the test shall be used to determine nutritional risk, prescribe the most appropriate food package, and provide nutrition education. An applicant with a hemoglobin value < 10.0 g/dL shall be referred for Nutrition Care Counseling (Policy & Procedure 5.03 Participants at High Nutritional Risk). An applicant with a hemoglobin value ≤ 8.0 g/dL shall be immediately referred to their Health Care Provider. All clinics performing standard hemoglobin testing are to follow the State and OSHA regulations for precautions against transmission of bloodborne pathogens and other communicable diseases. OSHA bloodborne pathogen training is mandatory for employees initially and on an annual basis.
B. Procedure
1. The local agency staff shall: a. Obtain a hemoglobin or hematocrit test result from applicants and participants according to the schedule below: Pregnant Woman Once, as soon as possible within the current pregnancy.
Policy and Procedure 2.33 Page 2 of 4
Breastfeeding Woman Once, following the termination of pregnancy, ideally performed 4 to 6 weeks postpartum. At the mid-certification visit, if the previous postpartum test meets the cut-off value for “Low Hemoglobin/Hematocrit.” Postpartum Woman Once, following the termination of pregnancy, ideally performed 4 to 6 weeks postpartum. Infant Once, between the ages of 9 and 12 months. Child Once, between the ages of 12 and 24 months, ideally at 15 to 18 months of age, or 6 months after the infant’s blood test. Annually, between the ages of 24 and 60 months at the time of certification. At a 6 month interval, if the previous test result meets the cut-off value for “Low Hemoglobin/Hematocrit.”
If a hemoglobin test for an infant is delayed until 12 months of age, that test shall count as the infant test. Another test shall be scheduled at least 6 months later but before 24 months of age, ideally at 18 months of age, and shall count as the child test.
b. Ensure when performing the test, that equipment is properly used and maintained and that federal and state regulations regarding laboratory testing are followed. Refer to Policy and Procedure 7.64 Laboratory Requirements for Performing Blood Tests for additional information.
c. Confirm test results ≤ 8.0 g/dL with a second test for quality assurance of the test value. Staff shall document confirmation of the test value in the management information system. Applicants/participants with confirmed results of ≤ 8.0 g/dL shall be immediately referred to their Health Care Provider.
Local agencies may, at their discretion, mandate a second test for quality assurance for values < 10.0 g/dL. Applicants/participants with hemoglobin values <10.0 g/dL shall be referred for Nutrition Care Counseling.
d. Document the test result and the date that the test was taken in the Medical Screen of the applicant/participant’s record. If a second
Policy and Procedure 2.33 Page 3 of 4
hemoglobin test was conducted for quality assurance, record the higher of the two values and indicate in the comment column “value confirmed”.
Documentation from a non-WIC medical source shall be entered as a comment on the participant’s medical screen in the management information system with the date that the test was performed entered in the date field.
e. Accept referral bloodwork data as long as the referral data: i. Is reflective of a woman applicant’s category; and ii. Conforms to the anemia screening schedule for infants and children in B.1.a.
If the referral data is not reflective of the woman applicant’s category or does not meet the screening schedule, then a test would need to be performed within 90 days of their certification date.
2. For infants ≥9 months of age and any other applicant category; a single standard hemoglobin test may be performed in the local agency following the procedures described in Attachment 2.33A. A second test may be performed in order to provide follow-up or when deemed necessary to provide quality assurance of the test value.
3. For children ≥ 22 pounds or any woman applicant, a single non-invasive hemoglobin test may be performed in the local agency following the procedures described in Attachment 2.33B. A second non-invasive test, or a standard test, may be performed in order to provide follow-up or when deemed necessary to provide quality assurance of the test value. If non-invasive hemoglobin testing is attempted but is unsuccessful, the local agency may do a standard hemoglobin test or pend the test for up to 90 days.
4. Hemoglobin testing may be delayed if an applicant has had or will have a test performed by their health care provider that meets the criteria in B.1.e. The local agency must have a procedure to ensure that the test result is obtained within 90 days of the date of certification. Such a procedure may include monthly issuance of food benefits. The local agency must make every effort to obtain the test result.
Should the participant fail to provide the test result, despite efforts by the local agency to obtain it, the participant is not to be terminated from the Program. The local agency must document in the participant’s record, the attempts made to obtain the result and why these attempts failed. Local agency bloodwork collection procedures shall be monitored during management evaluations.
Policy and Procedure 2.33 Page 4 of 4
5. The standard hemoglobin test requirement may be waived by the local agency if:
a. The applicant’s religious beliefs won’t allow them to have blood drawn. A statement of the applicant’s refusal must be included in their record.
b. An applicant has a medical condition (such as hemophilia or osteogenesis imperfecta “fragile bones”) in which the procedure for obtaining the blood sample could cause harm, or sickle cell anemia or thalassemia, in which the participant will always have low hemoglobin that cannot be addressed by diet. Documentation from the applicant’s health care provider is required and must be included in the participant’s record.
Applicants who meet the criteria in 5a or b shall be encouraged to complete non-invasive hemoglobin testing when qualified. If non-invasive testing may not be completed, WIC staff should attempt to obtain hemoglobin data from the applicant’s health care provider.
Attachments: 2.33A Standard Hemoglobin Testing Procedure 2.33 B Non-invasive Hemoglobin Testing Procedure References: 1. 7 CFR 256.7(e)(1)(B) Hematological test for anemia 2. 7CFR246.14 (c)(2)(i) allowable costs 3. FNS Policy Memorandum 92-10, Bloodwork Protocols 4. FNS Policy Memorandum 2001-2 (SFP 01-041) WIC Bloodwork Requirements 5. SFP 09-046 WIC Hematological Data Requirements: Clarification 6. SFP 11-010 Allowable Medical Equipment – New Testing Device 7. WIC Nutrition Services Standards, Standard 6
Revisions: 10/2008 Renamed document from 2.07 to 2.33 and created attachment A 10/2011 Updated reference in B.1.e 10/2012 Added reference to mid-certification in A. Policy and B. Procedure 10/2013 Added clarifying language to B.1.d 10/2015 Updated acceptable medical conditions which result in waiving blood test requirement 11/2019 Added mandatory referral for level ≤8.0; included non-invasive hemoglobin test procedures; added Attachment B 10/2020 Removed our criteria that a child be ≥ 2 years of age for non-invasive testing and updated attachment B accordingly. 11/2021 11/2025 Corrections to 2.33B added not to use on PG>36 weeks gestation or postpartum <4 weeks. Removed “Check the date on the bottle to be sure it has not expired.” From Attachment 2.33A
Attachment 2.33A 11/19/2025 Page 1 of 2
Standard Hemoglobin Testing Procedure
Staff performing the hemoglobin test shall follow standard precautions to avoid accidental contamination from viruses such as the Human Immunodeficiency Virus (HIV) or Hepatitis B. Newly hired staff shall attend a blood borne pathogens training1 prior to handling blood. Existing staff shall attend a blood borne pathogens refresher training on an annual basis.
Procedure for performing the hemoglobin screen using the HemoCue Hemoglobin Analyzer
1. Ask the applicant to sit in a chair. If a child, ask the caregiver to hold the child in her lap. Explain why and how the hemoglobin screen is done using correct terminology.
2. Assemble the hemoglobin test supplies on a clean paper towel placed on the work surface: ● 70% isopropyl alcohol pad ● lancet (adult or child as appropriate) ● microcuvette2 ● gauze or another dry absorbent pad ● bandage (may be partially opened)
3. Put on a new pair of disposable gloves; check that there are no holes or tears.
4. Select the puncture site. Use the middle or ring finger (with rings removed) for adults and older children. The big toe or side of the heel may be used for an infant or young child.
5. Prepare the hand for puncture. The hand should be warm and relaxed to obtain an adequate blood flow. Keep the hand extended down to help blood flow.
6. Clean the puncture site with the alcohol pad. Wipe it dry with a clean gauze pad.
7. Press the finger from the top knuckle towards the tip to stimulate blood flow. You may press and release (mimic a heartbeat) but do not “milk” the finger. While maintaining pressure, puncture the side of the fingertip with the lancet.
8. Discard the used lancet in the puncture-proof container.
9. Wipe away the first 2-3 drops of blood with a dry gauze pad. Continue to apply pressure until another drop of blood forms. The blood sample must be large enough to fill the microcuvette completely.
10. Holding the square end of the microcuvette, touch the middle of the blood drop with the long pointed edge. Allow the microcuvette to completely fill up with blood in one continuous step. If not completely filled, you must get a new microcuvette and try again. Do not attempt to “top off” the first microcuvette.
11. Apply gauze to the puncture site after filling the microcuvette. Ask the participant or caregiver to hold the gauze and apply gentle pressure against the puncture site. Advise elevating the hand to help stop the bleeding.
1 This training is to be provided by authorized local health department or medical clinic staff. 2 Handle microcuvettes with care. Remove only the number of microcuvettes to use immediately. Close the lid and keep the container closed.
Attachment 2.33A 11/19/2025 Page 2 of 2
12. Remove excess blood from the microcuvette by gently touching both of the flat sides of the filled microcuvette on a dry gauze pad or tissue. Wipe the microcuvette as if spreading butter.
13. Inspect the microcuvette to be sure there are no air bubbles in the middle of the sample.
14. Place the microcuvette into the microcuvette holder and gently slide the holder into the HemoCue machine.
15. Place a bandage on the participant's finger.
16. Read the result that appears in the HemoCue window.
17. Remove the microcuvette from the cuvette holder and discard it in the puncture-proof container. Remove and discard gloves and other waste in the appropriate waste container. Wash hands.
18. Record the hemoglobin result in the Bloodwork Data grid in the Medical Screen of the applicant’s record.
19. Interpret the test results. If the risk factor Low Hemoglobin/Low Hematocrit is identified, provide and document nutrition education in the participant’s record in the management information system. Provide and document any referrals for nutrition care counseling or to the health care provider as applicable.
20. At the end of each day, clean the blood test equipment and area where the blood test is performed. Use gloves when cleaning. Follow local agency procedures.
21. If a blood spill occurs during testing, use the approved cleaning agent to clean the area. Cleanup should take place as soon as possible. Use gloves and paper towels and dispose of them in the proper container.
22. Never eat, drink, or store food or beverages or store stickers or other items where the blood test is performed.
Tools for training staff on how to perform the blood test and interpret the test results are available in the Training Module in the management information system.
Attachment 2.33B 11/30/2021 Page 1 of 2 Non-Invasive Hemoglobin (Pronto®) Screening Requirements To determine if the applicant is eligible for non-invasive testing they must: • Be ≥ 22 pounds • Be able to sit still for up to 2 minutes • Have warm hands or ability to warm hands • If pregnant, be <36 weeks gestation • If postpartum, be >4 weeks postpartum
Applicants that do not meet the criteria for non-invasive testing may have a Hemocue hemoglobin test completed or have testing delayed for up to 90 days.
Procedure for performing the non-invasive hemoglobin screen using the Masimo Pronto® Device Masimo recommends cleaning the device, sensor, and cable every morning and at the end of every day to ensure the equipment is clean. Busy clinics may need to clean more frequently. Clean the equipment with either a 70% isopropyl alcohol pad, a pre-moistened cloth with a mild detergent, or a hospital grade cleaning “wet wipe”. Do not spray cleaning liquids directly onto the Pronto especially the speaker area. Do not allow liquids to enter the interior of the device. After cleaning, allow the equipment to air dry before use.
1. Assemble the non-invasive hemoglobin screening supplies: • Adult and pediatric sensors • Sensor sizing guide • 70% isopropyl alcohol pad • Gauze or another dry absorbent pad
2. Ask the applicant to sit in a chair. If a child, the caregiver may hold the child in her lap. Explain why and how the hemoglobin screen is done using correct terminology.
3. For adults, determine which sensor should be used. Use the sensor sizing guide attached to the sensor, insert middle or ring finger of hand (non-dominant hand without rings preferred), into the hole. If the cuticle of the fingernail goes past the guide, the pediatric sensor should be used for testing.
For children, the pediatric sensor should be used with placement on the middle or ring finger (the thumb or big toe can be used if needed).
4. Prepare the finger (or toe for children) for testing. The hand should be warm and relaxed, placed on a flat surface or cupped in staff’s hand, positioned below heart.
5. Before applying sensor, clean the finger/toe with an alcohol pad. Dry with gauze or allow to air dry prior to placing in the sensor.
Attachment 2.33B 11/30/2021 Page 2 of 2 6. Ensure the testing device is away from ambient light (direct sunlight) and at least 6 inches away from other electronic devices. Turn on the device. The green number indicates how many tests are left in the sensor.
7. Place the finger (or thumb/toe for smaller children) into the sensor with the fleshy part on the detector, nail on top with red emitter light. The tip of the finger should touch the raised digit stop inside the sensor. The cable of the probe should be rested going up the hand.
8. Ask the applicant to sit still while the machine is working. Build rapport with the client while waiting.
9. The first number to appear is the Perfusion Index (PI) number, which is an indication of the pulse strength where the sensor is located. If this number is less than 1.0 the test will most likely not be successful without intervention. The operator may need to remove the sensor and reposition it, try a different site, or attempt to warm the site to improve circulation and increase the PI. If the PI remains below 1.0, do a hemoglobin test using the Hemocue machine or delay the test for up to 90 days.
10. If the PI number is 1.0 or higher, wait approximately 60 seconds for an audible tone before pressing the SpHb button to display reading. If no reading is displayed the operator may need to reposition the sensor, try a different site, warm the site to improve circulation and perform a retest, do a hemoglobin screen using the Hemocue machine, or delay the test for up to 90 days. 11. Record the hemoglobin result in the Bloodwork Data grid in the Medical Screen of the applicant’s record.
12. Interpret the test results. If the risk factor Low Hemoglobin/Low Hematocrit is identified, provide and document nutrition education in the participant’s record in the management information system. Provide and document any referrals for nutrition care counseling or to the health care provider as applicable.
At the end of each day, wipe the device, the sensor, and the cable clean. Do not spray cleaning liquids directly onto the Pronto device, especially the speaker area. Allow to air dry before the next use.
Policy and Procedure 2.34
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.34 Effective Date: October 1, 1996 Revised Date: July 1, 2020 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Nutrition and Health Information Requirement
A. Policy
Local agencies shall obtain, document, and interpret nutrition and health information for each applicant in order to determine nutritional risk, provide nutrition education and referral information, and prescribe the most appropriate food package.
B. Procedure
1. When collecting and evaluating nutrition and health information from applicants, the local agency shall:
a. Enter relevant information into each applicant/participant’s record, using the Medical and Nutrition History screens in the management information system in order to identify and document nutrition and health-related risk factors.
b. Information must be entered/updated at each certification, recertification and mid-certification visit. When new risk information becomes available between WIC appointments, such as a new medical diagnosis, the information should be entered into the participant’s record, and risks should be reassigned.
c. Interpret relevant information to provide the most appropriate intervention for the participant that is based upon identified risk factors and participant concerns.
Attachment: 2.34A Provision of Nutrition Services
Policy and Procedure 2.34
Page 2 of 2
Revisions: 10/11 Deleted reference to old training module.
10/12 Changed age for nutrition history forms to Birth to 3 months and 4 to 12 months. Clarified when information is entered/updated. Added participant focused language. Attachment 2.34A: Changed wording of #13. Attachment 2.34B: Changed wording of #8 and #9. Attachment 2.34C: Changed wording of #7. Attachment 2.34D: Changed wording of #10.
10/15 Removed references to paper versions of forms. Removed 2.34A, 2.34B, 2.34C, 2.34D.
02/19 Added Attachment 2.34A: Edited 2.38A to include certification and mid- certification and renamed as 2.34A. Removed b. Child 1 to 2 years old. Renamed c. as b. Child 1 to 4 years old. Renamed d. as c. Breastfeeding Woman. Added d. Pregnant Woman with steps 1 to 8.
07/20 Added information on reassigning risk factors if new risk information becomes
available between WIC appointments. References: 1. 7 CFR 246.7(e) 2. COMAR 10.54.01.06 C (2) 3. WIC Policy Memorandum 98-09, Revision 9 4. WIC Nutrition Services Standards, Standard 7 5. SFP 06-056 Value Enhanced Nutrition Assessment (VENA) – WIC Nutrition Assessment Policy
Attachment 2.34A
Attachment 2.34A 02/05/2019 Page 1 of 3
Provision of Nutrition Services
WIC certifiers shall provide nutrition services during certification and mid-certification visits for each participant category as follows:
a. Infant
1) Review contact information. 2) Update amount of breastfeeding, even if same as previous visit (if applicable). 3) Update breastfeeding questions on introduction of supplemental foods (if applicable). 4) If breastfeeding status has changed, update breastfeeding status and introduction of supplemental foods questions and reason breastfeeding ended (if applicable), change participant category and food package per policy. 5) Review medical history thoroughly; complete and make changes as necessary. If there are no changes, click the No Changes checkbox. 6) Complete anthropometrics. (Refer to Policy and Procedure 2.32). 7) Complete bloodwork (if required per Policy and Procedure 2.33). 8) Update immunization record. 9) Complete nutrition history. During an MCV, click the New checkbox. All new answers are required. 10) Assess risk factors. 11) Review growth chart. 12) Complete nutrition education based on risk factors and participant interest. Document nutrition education. 13) Make required referrals and others as needed.
b. Child 1 to 4 years old
1) Review contact information. 2) Update amount of breastfeeding, even if same as previous visit (if applicable). 3) Update breastfeeding questions on introduction of supplemental foods (if not completed). 4) If breastfeeding status has changed, update breastfeeding status and reason breastfeeding ended questions (if applicable). 5) Complete medical history: a) Begin with: “Tell me about any recent illnesses or changes to your child’s health or dental health since you were here last.” b) Ask the physically active play question. c) Make any necessary changes. If there are no changes, click the No Changes checkbox. 6) Complete anthropometrics. (Refer to Policy and Procedure 2.32). 7) Complete bloodwork (if required per Policy and Procedure 2.33).
Attachment 2.34A
Attachment 2.34A 02/05/2019 Page 2 of 3
8) Update immunization record if less than 2 years of age. 9) Review nutrition history: a) Begin with: “Tell me about meal times,” or “Tell me how your child is eating.” b) Make any necessary changes. If there are no changes, click the No Changes checkbox. 10) Assess risk factors. 11) Review growth chart. 12) Complete nutrition education based on risk factors and participant Interest. Document nutrition education. 13) Make required referrals and others as needed.
c. Breastfeeding Woman
1) Begin with: “How’s breastfeeding going?” or “What questions or concerns about breastfeeding do you have at this time?” 2) Review medical history: a) Begin with: “Tell me about any changes to your physical or emotional health since your last WIC visit.” b) Ask physical activity question. c) Make any necessary changes. If there are no changes, click the No Changes checkbox. 3) Complete anthropometrics. (Refer to Policy and Procedure 2.32). 4) Complete bloodwork (if required per Policy and Procedure 2.33). 5) Review nutrition history: a) Begin with: “Tell me about any changes you’ve made in what you’re eating or drinking.” b) Make any necessary changes. If there are no changes, click the No Changes checkbox. 5) Assess risk factors. 6) Review weight status. 7) Complete nutrition education based on risk factors and participant interest. Document nutrition education. 8) Make required referrals and others as needed.
d. Pregnant Woman 1) Review contact information. 2) Review medical history: a) Begin with: “Tell me about any changes to your physical or emotional health since your last WIC visit.” b) Ask physical activity question. c) Make any necessary changes. If there are no changes, click the No Changes checkbox. 3) Complete anthropometrics. (Refer to Policy and Procedure 2.32). 4) Complete bloodwork (if required per Policy and Procedure 2.33).
Attachment 2.34A
Attachment 2.34A 02/05/2019 Page 3 of 3
5) Review nutrition history: a) Begin with: “Tell me about any changes you’ve made in what you’re eating or drinking.” b) Make any necessary changes. If there are no changes, click the No Changes checkbox. 6) Assess risk factors. 7) Review weight status. 8) Complete nutrition education based on risk factors and participant interest. Document nutrition education. 9) Make required referrals and others as needed.
October 2013
Policy and Procedure 2.34B has been removed.
October 2013
Policy and Procedure 2.34C has been removed.
October 2013
Policy and Procedure 2.34D has been removed.
October 2013
Policy and Procedure 2.35 has been removed.
Policy and Procedure 2.36 Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.36 Effective Date: October 1, 2011 Revised Date: June 7, 2017 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Certification of Participants in Hospitals
A. Policy
WIC certification services may be provided in the hospital to individuals receiving maternity or postpartum services when the WIC clinic is within a hospital or there is a signed agreement between the local WIC agency and the hospital. The purpose of performing hospital certifications is:
1. To provide WIC Program services including eligibility determination, breastfeeding promotion and support, nutrition education, health and social service referrals, a food instrument and benefits for supplemental foods as appropriate to pregnant women, breastfeeding and non-breastfeeding postpartum women, and/or their newborn infants at the earliest possible date.
2. To provide outreach to potential WIC participants to promote awareness of WIC Program services and eligibility requirements.
B. Procedure
1. When certifying a pregnant woman who will be delivering at a hospital where the local agency performs certifications, the certifier shall inform the woman that she and her newborn infant may be able to be certified while she is in the hospital and encourage her to bring her proof of identity, proof of residence, and proof of income or adjunct eligibility to the hospital.
2. Hospital certifications may be performed by a Competent Professional Authority (CPA) or Competent Paraprofessional Authority (CPPA).
3. Potential or current WIC participants who live outside the service area of the local agency providing hospital certifications shall not be given a hospital
Policy and Procedure 2.36 Page 2 of 3
certification. Those who are potentially WIC-eligible shall be given the WIC outreach brochure and encouraged to call the appropriate local agency (one that is convenient to where she lives or works) as soon as possible for a certification appointment.
4. All Maryland WIC policies and procedures related to providing certifications in clinics shall be followed in performing hospital certifications.
5. All client information shall be collected and maintained in a confidential manner.
6. A hospital identification bracelet may be used and appropriately documented in the Notes section of the participant’s record as proof of identity. (Refer to Policy and Procedure 2.23.)
7. Hospital records may be used for proof of residence and to obtain adjunct eligibility information (such as an applicant’s Medical Assistance number) if access to the records has been granted to the WIC certifier through an agreement between the local agency and the hospital. The certifier shall verify and appropriately document an applicant’s or an applicant’s family member’s current participation in a qualifying program for adjunctive eligibility. (Refer to Policy and Procedure 2.05.)
8. All applicable nutrition risks shall be identified and documented in the management information system. If the WIC certifier has the hospital’s permission to access the hospital record, information may be obtained from it. The date for weight, height/length, and hemoglobin/hematocrit measurements shall be recorded as the date when the measurements were actually performed, not the date they were obtained from the medical record. Hemoglobin or hematocrit measurements for postpartum women must have been performed during the postpartum period. If a hemoglobin or hematocrit test result cannot be obtained, the measurement may be performed (ideally between 4 to 6 weeks postpartum) and/or documented within 90 days of the date of certification, if the applicant has a least one qualifying risk factor. (Refer to Policy and Procedures 2.32 and 2.33.)
9. Nutrition education and breastfeeding support shall be provided and documented for each participant as appropriate to the participant’s risks,
Policy and Procedure 2.36 Page 3 of 3
needs, and interests identified and prioritized during the nutrition risk assessment. (Refer to Policy and Procedures 5.01 and 5.09.)
10. The food package shall be tailored to the participant’s needs and preferences and its content explained to the participant. The Authorized Foods List and Using your Maryland eWIC Card shall also be explained to the participant. (Refer to Policy and Procedures 3.01, 5.09, and 4.10.)
11. CPPAs who are performing hospital certifications shall fax medical documentation for exempt infant formulas, medical foods, soy beverages, and tofu to a Competent Professional Authority (CPA) for approval prior to issuance. (Refer to Policy and Procedures 3.02 and 3.03.)
12. All laptops and printers shall be secured to a cart when being transported to and used in patient rooms. They shall be stored in a locked room designated for this purpose in the hospital unless they are returned to the WIC clinic each day.
13. The following is recommended best practice for follow-up of breastfeeding infants. All breastfeeding infants certified in the hospital shall be given a follow-up appointment within one month. During this visit, assistance with breastfeeding should be provided, weight and length measurements taken, participant category changes and food package adjustments made, and breast pumps issued as appropriate.
Attachments:
References:
Revisions:
10/2012 Deleted references to WOW, Minor language change/clarification in B.6 6/2017 Updated language in policy to reflect eWIC terminology
Policy and Procedure 2.37 Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.37 Effective Date: October 1, 2012 Revised Date: June 7, 2017 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Use of Volunteers in the WIC Program
A. Policy
Local WIC agencies may choose to use volunteers to stretch resources and increase the quality and quantity of services provided to WIC participants. Volunteers may assist with a variety of tasks ranging from administrative support to nutrition education activities, depending on the qualifications of the volunteer. Volunteers shall be given orientation as to the importance of maintaining the confidential nature of participant information. They shall sign a confidentiality statement and they shall not be allowed access to the management information system.
B. Procedure
1. The job duties of volunteers shall be restricted to activities not involving access to applicant/participant information in WOW.
a. Examples of appropriate volunteer activities include:
1) Administrative
a) Copying materials b) Stuffing envelopes with appointment notices
2) General
a) Sanitizing toys
b) Assisting with group education sessions by greeting participants/directing their flow
Policy and Procedure 2.37 Page 2 of 4
c) Assisting with language interpretation d) Leading activities with children such as interactive play, reading or storytelling in waiting area – if appropriately trained to work safely with children, as per local agency health department/sponsoring agency policy
3) Outreach
a) Assisting with outreach at health fairs b) Conducting customer satisfaction surveys in person or over the phone
4) Nutrition education/breastfeeding promotion and support
a) Creating posters, displays, bulletin boards, educational/resource materials – if qualified and supervised b) Assisting with cooking demos and food tasting c) Providing group nutrition education – if qualified and supervised d) Setting up/breaking down for group education sessions or breastfeeding showers e) Special projects such as grocery store tours – if qualified and supervised
b. Examples of inappropriate volunteer activities include:
1) Answering the telephone 2) Calling participants to re-schedule missed appointments 3) Performing anthropometric/biochemical measurements 4) Individual nutrition or breastfeeding counseling
2. Volunteers are subject to the same confidentiality restrictions as WIC employees (refer to Policy and Procedure 7.70). During orientation of volunteers, specific confidentiality requirements governing the WIC Program shall be discussed and the volunteer shall sign an agreement stating that they:
a. Understand the policy and procedures of the Program regarding confidentiality, and b. Agree to keep applicant/participant information confidential.
Policy and Procedure 2.37 Page 3 of 4
3. Volunteers shall not drive local agency vehicles.
4. Local agencies shall adhere to any additional policies and procedures pertaining to use of volunteers that are required by their health department or sponsoring agency.
5. Dietetic Interns (other than Maryland WIC employees who are participating in the Virginia/Maryland WIC Dietetic Internship Program):
Local agencies may provide dietetic interns from area or distance internship programs with WIC experience as part of their community nutrition rotation. The primary objective of a dietetic intern’s WIC experience is exposure to aspects of WIC as a community nutrition program such as eligibility determination, participant benefits, funding, federal regulations, and the emphasis on participant-focused counseling and breastfeeding promotion and support. Like volunteers, interns are subject to the same confidentiality restrictions as WIC employees. Their orientation shall include discussion of the importance of maintaining the confidential nature of applicant/participant information, they shall sign a confidentiality statement, and they shall not be allowed access to the management information system. Appropriate activities for an intern include observing the certification process, individual counseling sessions, and group education sessions. Actual provision of individual counseling/group education or performance of anthropometric/biochemical measurements by the interns is permissible if supervised by a Competent Professional Authority (CPA) who is present at the time the service is provided or performed.
Attachments:
References:
Revisions:
1/2017 Removed preparing ID folders for the day under examples of administrative activities. Removed distributing/collecting health history forms or surveys under examples of General activities. Changed
Policy and Procedure 2.37 Page 4 of 4
reference to check pickup to group education sessions. 6/2017 Removed all references to checks
August 2018
Policy and Procedure 2.38 has been merged into Policy and Procedure 2.10.
August 2018
Policy and Procedure 2.38A has been removed.
August 2018
Policy and Procedure 2.38B has been removed.
August 2018
Policy and Procedure 2.38C has been removed.
August 2018
Policy and Procedure 2.38D has been removed.
Policy and Procedure 2.39 11/19/2025 Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 2.39
Effective Date: November 18, 2019
Revised Date: November 19, 2025 SECTION: ELIGIBILITY AND CERTIFICATION SUBJECT: Participant Referrals
A. Policy
Local Agencies shall provide all adult WIC Program applicants, participants, and all caretakers of infants and children with information on health related and public assistance programs, and when appropriate, shall refer applicants and participants to such programs.
Local Agencies shall: 1. Refer participants to required health and social services programs if the participant does not receive such services; 2. Refer participants to other health and social services programs as individual needs are identified; 3. Document referrals in the Client Referrals section of the management information system; 4. Perform an annual review of local provider referral information within the management information system and print materials. 5. Review MD Benefits Referrals under Scheduling Tasks or Scheduler tab and assess and process as needed.
B. Procedure
At each certification and recertification, the Local Agency shall:
1. Assess an applicant/participant’s use of health and social service programs.
2. Provide each adult applicant/participant and all caretakers of infants and children with written or verbal referral to the following services, if they are not currently receiving such services: a. Medical Assistance; b. Temporary Cash Assistance;
Policy and Procedure 2.39 11/19/2025 Page 2 of 3
c. Food Supplement Program; d. Resources for counseling on alcohol, drug, and substance abuse. 3. If the participant’s medical and nutrition assessment deems it necessary, provide the participant with a referral to the following services: a. Nutrition Care Counseling for participants with a high nutrition risk (refer to Policy and Procedure 2.31A and 5.03); b. Breastfeeding counseling with a Breastfeeding Specialist for participants with a high breastfeeding risk (refer to Policy and Procedure 2.31A and 5.09); and c. The participant’s Health Care Provider, if i. The participant’s hemoglobin test result is less than or equal to 8.0 g/dL (refer to Policy and Procedure 2.33); ii. It cannot be determined that a blood lead test has been performed (refer to Policy and Procedure 2.28); and iii. The participant is not up to date on their immunizations (refer to Policy and Procedure 2.27).
4. Based upon the participant’s needs, staff shall offer information on, and as applicable, offer a referral to additional services.
5. Local Agency staff shall document all referrals offered in the Client Referrals section of the management information system.
6. All written referrals provided to participants may be disseminated either through use of the management information system or print materials developed or procured by the local agency. a. Client Referrals section of the management information system, if utilized, Local Agencies shall keep the Local Provider information up to date. This information shall be reviewed at least once every state fiscal year, and updated as necessary, using the Admin Module of the management information system. This information shall include: i. Name of the program or service ii. Phone number iii. Other pertinent information, as applicable b. Locally developed or procured print materials with referral information shall be reviewed for accuracy at least once every state fiscal year by the Local Agency. Print materials shall include information on the following health and social service programs: i. Medical Assistance; ii. Temporary Cash Assistance;
Policy and Procedure 2.39 11/19/2025 Page 3 of 3
iii. Food Supplement Program; iv. Alcohol, drug, and substance abuse counseling and treatment; and v. Immunizations. 7. MDBenefits a. At least once daily staff shall check the MDBenefits Referral Screen which can be accessed by: i. Selecting Scheduler > MDBenefits from the File Menu Bar OR ii. Selecting Scheduling Tasks > MDBenefits from the Side Menu panel. b. Staff shall review the applicant record on the screen and assess whether the applicant should be Precerted or is a Dual Enrollment and record should be removed. c. A minimum of one attempt to contact shall be made prior to permanent removal of the referral.
Attachment(s):
References: 7 CFR 246.7(a) 7 CFR 246.7(b)(1)
7 CFR 246.11(a)(3)
WIC Nutrition Services Standards 2013, Standard 11
WIC Policy Memo #2001-7 Immunization Screening and Referral in WIC
Revisions: 11/2025 Added section 7 on MDBenefits
(chapter-3)Maryland WIC Program Policy and Procedure Manual Chapter 3: Food Packages#
(chapter-3)(document-1)#
FOOD PACKAGES POLICIES AND PROCEDURES TABLE OF CONTENTS SECTION SUBJECTS
EFFECTIVE DATE 3.00 Overview of Food Packages October 1,1995 3.00A Food Package Contents 3.01 Prescription of Food Packages October 1,1995 3.01A Assigning Food Packages to Breastfeeding Dyads 3.02 Provision of Formulas for Infants October 1,1995 3.02A Standard Dilutions and Calorie Levels for Select WIC Authorized Infant Formulas 3.02B Maximum Monthly Allowances for Infant Formulas 3.02C Medical Documentation Form 3.03 Provision of WIC-Eligible Nutritionals for October 1,1995 Children and Women 3.03A Standard Dilutions and Calorie Levels for Select WIC-eligible Nutritionals 3.04 Authorized Foods October 1,1995 3.04A Maryland WIC Program Authorized Foods List 3.04B Specifications for Authorized Foods 3.05 Returned Formula November 18, 2019 3.05A Formula Inventory Log 3.05B Food/Formula Donation Record 3.06 Medical Assistance Payment for Exempt October 1, 2008 Infant Formulas and WIC-Eligible Nutritionals
Policy and Procedure 3.00
Page 1 of 4 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 3.00 Effective Date: October 1, 1995 Revised Date: February 12, 2026
SECTION: FOOD PACKAGES SUBJECT: Overview of Food Packages
A. Policy
The WIC Program provides food packages that contain supplemental foods for low-income women, infants and children. The food packages are not intended to meet all the nutritional needs of participants. Nutrition education will emphasize the need for a variety of other foods to achieve a balanced diet.
The food packages were revised according to the requirements of the Final Rule, published in the Federal Register on April 18, 2024(see Reference). The revisions – which align the WIC food packages with current scientific and dietary guidance – are based on the recommendations of the National Academies of Sciences, Engineering, and Medicine in the report of its review of the WIC food package. The revised food packages are intended to:
1. Provide additional flexibility, variety, and choice for individuals with special dietary needs due to medical conditions, limited cooking and/or storage facilities, and cultural or personal preferences, while ensuring the delivery of priority nutrients for WIC participants. 2. Consider marketplace availability of supplemental foods. 3. Increase the actual or perceived value of the WIC food packages to eligible populations. 4. Improve access to nutritious foods. 5. Promote and support breastfeeding durations and intensities. 6. Provide foods in amounts that are more consistent with supplemental nature of the Program. 7. Align with Dietary Guidelines for Americans guidance to follow a healthy dietary pattern and meet, but not exceed, recommended food group and subgroup amounts and nutrients appropriate for an individual’s life stage. 8. Build on the 2014 changes to the WIC food packages and positive impact those had on participant diet quality and reduced prevalence of obesity among children.
Policy and Procedure 3.00
Page 2 of 4 B. Procedure
The food package shall contain
1. For Infants:
Breastfeeding Support (for infants exclusively and partially breastfed) Infant formula (for breastfed infants who are supplemented with infant formula and non-breastfed infants) Infant cereal (for infants age six months old and older) Infant fruits and vegetables (for infants six months old and older) Cash Value Benefit (fresh, frozen, canned) can be received in lieu of infant fruits and vegetables (for infants six months old and older)
Infant meats (for exclusively breastfed infants six months old and older)
2. For Children and Women (combinations of these foods may be included):
Milk, yogurt, cheese, plant based milk alternative, and tofu Fruit juice Eggs Cereal Beans and/or nut/seed butter Whole wheat bread or other whole grains Fruits and vegetables Canned fish
------------------------------------------------------------------------------------------------------------------- Attachment: 3.00A Food Package Contents ------------------------------------------------------------------------------------------------------------------- Reference:
1. 7 CFR 246 Special Supplemental Nutrition Program for Women, Infants, and Children (WIC): Revisions in the WIC Food Packages - Final Rule, 4/18/2024
------------------------------------------------------------------------------------------------------------------- Revisions: 10/09 Replaced rationale for the WIC food packages based on Public Law 108- 265 with background information regarding the development of revised packages based on the IOM’s review and recommendations for revisions of the food packages. Revised list of food combinations that packages may contain. Added Attachment 3.00F and changed previous 3.00F to 3.00G.
01/10 Revised Attachments 3.00A, 3.00B, 3.00E and 3.00G to include whole milk packages for women and to reflect the increased monetary value of FVB to $10.00.
10/10 Attachments 3.00A-F. Replaced quart sized containers of lactose-reduced
Policy and Procedure 3.00
Page 3 of 4 milk with an additional half-gallon container every other month. Changed food item descriptors from “lactose-reduced” with “lactose-reduced/free.”
01/11 Updated Attachments 3.00 A-G to include soy beverage and tofu food package options.
10/11 Updated Attachments 3.00 A-F to include kosher cheese/soy beverage and additional BE and PG/BP cheese/half-gallon soy beverage food package options.
10/12 Removed Attachments 3.00 A-F. Renamed Attachment 3.00 G as Attachment 3.00A.
10/14 Replaced Interim Rule with Final Rule and updated published date. Updated References Updated Attachment 3.00A to reflect the increased monetary value of FVB in child food packages to $8.00. Replaced whole wheat bread with whole grain bread in child and appropriate women food packages. Added information in footnotes indicating allowance of reduced- fat (2%) milk for one-year old children and whole milk for women with appropriate documentation. Added footnote to indicate pregnant women exclusively or mostly breastfeeding as an eligible category for Food Package VII. Updated attachment 3.00A to allow infant fruit and vegetables in place of CVB in food package III.
04/15 Updated Attachment 3.00A. To be consistent with federal language the term ready-to-use (RTU) formula was replaced with ready-to-feed (RTF); maximum monthly allotment was replaced with maximum monthly allowance (MMA); breastfeeding exclusively replaced breastfeeding fully; breastfeeding partially was replaced with breastfeeding mostly or breastfeeding some . The term WIC-eligible nutritionals was added next to formula for the MMA for Food Package III.
10/15 Updated 3.00A to reflect the new CVB amounts for women which increased from $10.00 to $11.00.
6/17 Updated policy related to eWIC including FVB and CVB.
10/18 Added yogurt to food package options. Updated 3.00A to include yogurt and whole wheat/whole grain pasta.
11/19 Corrected Attachment A CVB for children to $9.
7/21 Added information about benefits for breastfed infants.
6/21 Added oats to food package options. Updated 3.00A to include oats.
12/23 Updated 3.00A footnote 1 to include powdered formula shall be issued, when available. Updated language related to CVB - varies based on annual federal appropriations.
Policy and Procedure 3.00
Page 4 of 4
07/25 Updated Final Rule published date, reference, and intended purpose for food package revisions. Updated 3.00A removed footnote for maximum formula amount issuance in the first month, infant cereal amounts, added CVB option instead of infant fruits and vegetables, meat amount for IBE, added footnote for CVB annual adjustment, and removed separate food package II for 9-11 months.
02/26 Updated to include plant-based milk alternative and nut/seed butter. Updated 3.00A to reflect the Final Rule, 4/18/24 food package revisions. Replaced food package names to include new A & B for food package IV and V, replaced soy beverage with plant-based milk alternative, food package IV-A and IV-B yogurt types, yogurt maximums, tofu maximums, option for legumes/tofu instead of eggs, CVB varies adjusted annually for inflation, added white quinoa bulgur buckwheat cornmeal, option for fruit juice with reduced CVB, replaced peanut butter with nut/seed butter, and canned fish for all women and children. Added information in footnote indicating allowance of low fat yogurt for food package IV-A. Added information in footnote about new food package for breastfeeding partially (mostly) women and pregnant with two or more fetuses. Added information in footnote indicating allowance of reduced-fat (2%) milk for women.
Attachment 3.00A
FOOD PACKAGE CONTENTS
The following is a description of the six WIC Food Packages, maximum monthly allowance, per USDA Final Rule 7 CFR Part 246.
Food Package I--Infants Birth through 5 months:
Infant Breastfed Exclusively (IBE) Birth-3months 4-5 months Breastfeeding support as needed as needed
Infant Breastfed Partially (IBP)- mostly1 Birth-3 months* 4-5 months Concentrated liquid formula OR Up to 388 fl oz reconstituted Up to 460 fl oz reconstituted Powdered formula OR Up to 435 fl oz reconstituted Up to 522 fl oz reconstituted Ready-to-feed (RTF) formula Up to 384 fl oz Up to 474 fl oz
*Formula should not be routinely given during the first month. Up to 435 fl oz reconstituted powder may be issued if there is a qualifying condition as listed in Policy and Procedure 5.09. Infant Formula Fed (IFF) and IBP- some2 Birth -3 months 4-5 months Concentrated liquid formula OR Up to 823 fl oz reconstituted Up to 896 fl oz reconstituted Powdered formula OR Up to 870 fl oz reconstituted Up to 960 fl oz reconstituted Ready-to-feed (RTF) formula Up to 832 fl oz Up to 913 fl oz
Attachment 3.00A
Food Package II—Infants 6 through 11 months:
IBE IBP-mostly IFF and IBP-some Concentrated liquid formulaOR N/A Up to 315 fl oz reconstituted Up to 630 fl oz reconstituted Powdered formula OR N/A Up to 384 fl oz reconstituted Up to 696 fl oz reconstituted Ready-to-feed (RTF) formula N/A Up to 338 fl oz Up to 643 fl oz Infant cereal 16 oz 8 oz 8 oz Infant fruits and vegetables3 128 oz or 64 oz + half CVB or all CVB 128 oz or 64 oz + half CVB or all CVB 128 oz or 64 oz + half CVB or all CVB Infant meats 40 oz N/A N/A
1 IBP-mostly applies to infants that are breastfed and are receiving <14 fl oz of formula from WIC. Powdered formula shall be provided, when available. 2 IBP-some applies to infants that are breastfed and are receiving ≥14 fl oz of formula from WIC. Formula packages shall be tailored to meet the needs of the IBP up to maximum allowance for IFF. Powdered formula shall be provided, when available. 3 The monthly value of fruit/vegetable CVB varies as it will be adjusted annually for inflation.
Food Package III – Infants with Special Dietary Needs:
Formula Maximum Monthly Allowance (MMA): Please review Food Package I and Food Package II on page one of this policy for the maximum monthly allowance of formula for infants.
Food Package III – Children or Women with Special Dietary Needs:
Formula/WIC-Eligible Nutritional Maximum Monthly Allowance*:
Concentrated liquid formula 910 fl oz reconstituted Powdered formula: 910 fl oz reconstituted Ready-to-feed (RTF) formula 910 fl oz
*In addition, with appropriate documentation, participants with special dietary needs can also be prescribed up to the maximum allowance for Food Package IV-A, IV-B, V- A, V-B, VI, or VII. All packages shall be tailored to meet the needs of the participants. Infant fruits and vegetables can be substituted with the fruit and vegetable cash value benefit and dry infant cereal can be substituted for breakfast cereal if medically
Attachment 3.00A
indicated as per Policy and Procedure 3.01. Children ≥2 and Women may be provided whole cow’s milk and/or whole milk yogurt with CPA approval if medically indicated as per Policy and Procedure 3.01.
Food Package IV-A & IV-B--Children 1 to 4 years:
Fluid milk* OR A:16 quarts whole fluid milk (1 year old)* B:16 quarts low fat or fat free fluid milk (2-4 year olds)* Evaporated milk OR May be substituted for fluid milk at the rate of 16 fl oz per 32 fl oz (quart) fluid milk Dry milk OR May be substituted for fluid milk at equal reconstituted rate Plant-based milk alternative OR May be substituted for fluid milk on equal fl oz basis Cheese OR May be substituted for fluid milk at the rate of 1 lb per 3 quarts of fluid (1lb maximum) Yogurt** OR A: Whole or Low Fat (1 year old)** B: Low Fat or Non Fat (2-4 year olds) May be substituted for fluid milk at the rate of 32 oz per 1 quart of fluid (64 oz maximum) Tofu May be substitute for milk at the rate of 1 lb per 1 quart of fluid up to the maximum monthly allowance of milk Eggs OR 1 dozen Dry beans or peas OR 1 lb Canned beans or peas OR 64 oz Nut/Seed butter OR 18 oz Tofu 1 lb Cereal (hot or cold) 36 oz Fruits and vegetables Varies adjusted annually for inflation. Whole wheat bread or rolls OR 24 oz Brown rice, white quinoa, bulgur, buckwheat, and cornmeal, whole wheat/whole grain pasta, soft corn or whole wheat tortillas, or oats May be substituted for whole wheat bread on equal weight basis Fruit juice
64 fl oz in lieu of CVB that varies adjusted annually for inflation
Attachment 3.00A
Dry beans or peas OR 1 lb Canned beans or peas OR May be substituted for dry beans at rate of 64 oz of canned beans for 1 lb dry beans Nut/Seed butter 18 oz Canned fish 6 oz
*Food Package IV-A may be provided reduced-fat (2%) milk with CPA approval if medically indicated as per Policy and Procedure 3.01. **Food Package IV-A may be provided non fat yogurt if medically indicated with CPA approval as per Policy and Procedure 3.01.
Attachment 3.00A
Food Package V-A & V-B--Pregnant and Partially Mostly Breastfeeding Women*: Low fat or fat free fluid milk** OR 22 quarts Evaporated milk OR May be substituted for fluid milk at the rate of 16 fl oz per 32 fl oz (quart) fluid milk Dry milk OR May be substituted for fluid milk at equal reconstituted rate Plant-based milk alternative OR May be substituted for fluid milk on equal fl oz basis Cheese OR May be substituted for fluid milk at the rate of 1 lb per 3 quarts of fluid (1lb maximum) Low Fat or Non Fat Yogurt OR May be substituted for fluid milk at the rate of 32 oz per 1 quart of fluid (64 oz maximum) Tofu May be substituted for milk at the rate of 1 lb per 1 quart of fluid up to the maximum monthly allowance of milk Eggs OR 1 dozen Dry beans or peas OR 1 lb Canned beans or peas OR 64 oz Nut/Seed butter OR 18 oz Tofu 1 lb Cereal (hot or cold) 36 oz Fruits and vegetables Varies adjusted annually for inflation Whole wheat bread or rolls OR 48 oz Brown rice, white quinoa, bulgur, buckwheat, and cornmeal, whole wheat/whole grain pasta, soft corn or whole wheat tortillas, or oats OR May be substituted for whole wheat bread on equal weight basis Fruit juice
64 fl oz in lieu of CVB that varies adjusted annually for inflation Dry beans or peas OR 1 lb Canned beans or peas AND May be substituted for dry beans at rate of 64 oz of canned beans for 1 lb dry beans
Attachment 3.00A
Nut/Seed butter 18 oz Canned fish A: 10 oz (Pregnant) B: 15 oz (Partially Mostly Breastfeeding)
*Food Package V-A includes women with singleton pregnancies. Food Package V-B includes women breastfeeding mostly and women pregnant with two or more fetuses. Women breastfeeding mostly whose infant’s food package does not exceed the maximum monthly formula allowance as outlined in IBP Food Package I and II. Women breastfeeding mostly meeting this requirement are eligible to receive food benefits for up to one year postpartum and breastfeeding support until breastfeeding is discontinued. **Food Package V-A and V-B may be provided reduced fat (2%) milk with CPA approval if medically indicated as per Policy and Procedure 3.01.
Attachment 3.00A
Food Package VI--Postpartum Women*
Low fat or fat free fluid milk** OR 16 quarts Evaporated milk OR May be substituted for fluid milk at the rate of 16 fl oz per 32 fl oz (quart) fluid milk Dry milk OR May be substituted for fluid milk at equal reconstituted rate Plant-based milk alternative OR May be substituted for fluid milk on equal fl oz basis Cheese OR May be substituted for fluid milk at the rate of 1 lb per 3 quarts of fluid (1lb maximum) Low Fat or Non Fat Yogurt OR May be substituted for fluid milk at the rate of 32 oz per 1 quart of fluid (64 oz maximum) Tofu May be substitute for milk at the rate of 1 lb per 1 quart of fluid up to the maximum monthly allowance of milk Eggs OR 1 dozen Dry beans or peas OR 1 lb Canned beans or peas OR 64 oz Nut/Seed butter OR 18 oz Tofu 1 lb Cereal (hot or cold) 36 oz Whole wheat bread or rolls OR 48 oz Brown rice, white quinoa, bulgur, buckwheat, and cornmeal, whole wheat/whole grain pasta, soft corn or whole wheat tortillas, or oats May be substituted for whole wheat bread on equal weight basis Fruits and vegetables Varies adjusted annually for inflation. Fruit Juice
64 fl oz in lieu of CVB that varies adjusted annually for inflation Dry beans or peas OR 1 lb Canned beans or peas OR May be substituted for dry beans at rate of 64 oz of canned beans for 1 lb dry beans
Attachment 3.00A
Nut/Seed butter 18 oz Canned fish 10 oz
*Food Package VI includes non-breastfeeding women and women breastfeeding partially (some) whose infant’s food package is more than the maximum infant formula allowances from WIC for partially (mostly) breastfed infants. Women breastfeeding some are eligible to receive food benefits for 6 months postpartum and continue to receive breastfeeding support until breastfeeding is discontinued. **Food Package VI may be provided reduced fat (2%) milk with CPA approval if medically indicated as per Policy and Procedure 3.01.
Attachment 3.00A
Food Package VII--Exclusively Breastfeeding Women*: Low fat or fat free fluid milk** OR 24 quarts Evaporated milk OR May be substituted for fluid milk at the rate of 16 fl oz per 32 fl oz (quart) fluid milk Dry milk OR May be substituted for fluid milk at equal reconstituted rate Plant-based milk alternative OR May be substituted for fluid milk on equal fl oz basis Cheese OR May be substituted for fluid milk at the rate of 1 lb per 3 quarts of fluid (2 lb maximum) Low fat or Non Fat Yogurt OR May be substituted for fluid milk at the rate of 32 oz per 1 quart of fluid (64 oz maximum) Tofu May be substitute for milk at the rate of 1 lb per 1 quart of fluid up to the maximum monthly allowance of milk Eggs OR 2 dozen Dry beans or peas OR 1 lb (2lb maximum) Canned beans or peas OR 64 oz (128oz maximum) Nut/Seed butter OR 18 oz (36oz maximum) Tofu 1 lb (2lb maximum) Cereal (hot or cold) 36 oz Fruits and Vegetables Varies adjusted annually for inflation. Whole wheat bread or rolls OR 48 oz Brown Rice, white quinoa, bulgur, buckwheat, and cornmeal, whole wheat/whole grain pasta, soft corn or whole wheat tortillas, or oats May be substituted for whole wheat bread on equal weight basis Fruit Juice
64 fl ozin lieu of CVB that varies adjusted annually for inflation Dry beans or peas OR 1 lb Canned beans or peas AND May be substituted for dry beans at rate of 64 oz of canned beans for 1 lb dry beans
Attachment 3.00A
Nut/Seed butter 18 oz Canned fish 20 oz
*Food Package VII includes exclusively breastfeeding women, women mostly breastfeeding multiples from the same pregnancy, and pregnant women who are also exclusively or mostly breastfeeding an infant. Women exclusively breastfeeding multiple infants are prescribed 1.5 times the maximum allowance. **Food Package VII may be provided reduced fat (2%) milk with CPA approval if medically indicated as per Policy and Procedure 3.01.
Policy and Procedure 3.01
Page 1 of 9 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 3.01 Effective Date: October 1, 1995 Revised Date: June 11, 2026
SECTION: FOOD PACKAGES SUBJECT: Prescription of Food Packages
A. Policy
A Competent Professional Authority (CPA) shall prescribe supplemental foods in quantities appropriate for the participant's WIC category and nutritional risk, following the State guidelines for usual and tailored food packages. The CPA may also customize food packages, when appropriate, to provide participants with combinations of infant formula /medical nutritional along with other WIC foods as requested via prescription from a healthcare provider (HCP)1 (see Local Agency Policy and Procedures 3.02 and 3.03). Competent Paraprofessional Authorities (CPPAs) may prescribe usual and tailored food packages under the supervision of a CPA (see Policy and Procedure 7.60).
B1. General Procedure
1. All staff will receive initial training in prescription of food packages during new employee training. Additional training related to exempt infant formulas and WIC-eligible nutritionals is provided during the Maryland WIC Program’s CPA Training (see Policy and Procedure 7.66).
2. A nutrition history shall be taken on each WIC applicant during certification to obtain pertinent information such as typical eating patterns, food allergies, food preferences, availability of a safe water supply, access to refrigeration, etc. This information shall be used to tailor the food package to an individual participant’s needs.
3. Local agency staff shall determine which food package is appropriate to prescribe by choosing from the options available. Staff are encouraged to tailor food packages to participant preferences and needs by determining the types and amounts of milk, cheese, and yogurt each participant prefers and prescribing packages that do not contain foods to which the participant is allergic. A food package cannot be prescribed for more than
1 A health care provider (HCP) is defined as a practitioner with prescriptive authority, i.e., physician, certified nurse practitioner, or physician’s assistant.
Policy and Procedure 3.01
Page 2 of 9 the maximum allowed quantity, nor can a quantity that is less than the maximum be specified for all categories of participants (i.e. blanket tailoring).
4. Homeless and migrant participants and those with limited refrigeration availability may have a food package tailored to meet their needs.
B2. Breastfeeding Dyads Procedure
1. The food benefits for a lactating participant are dependent on the benefit provided to the respective infant. Thus, the breastfeeding dyad must be considered together when assigning the benefits for each.
2. To facilitate exclusive breastfeeding, it is recommended as best practice for local agencies to follow up with all breastfeeding participants (exclusive, mostly, and some) during the first month of life to assess how well breastfeeding is going, provide breastfeeding support and adjust food packages as appropriate. Breastfeeding dyads who receive exclusively breastfeeding food benefits packages should continue to do so for at least the first month of the infant’s life. Any requested food package changes should generally be implemented after that time.
3. Participants who combination feed and opt to receive formula for their infants will receive smaller food packages for the mothers.
4. Breastfed Infants a. An infant whose only milk feeding is breastmilk is exclusively breastfed and shall receive no infant formula.
b. When an infant is partially breastfed, staff shall follow best practice and assess the situation, strongly encouraging all breastfeeding families to exclusively breastfeed especially in the first month of life to promote optimal milk supply, effective breastfeeding skills, and effective breastmilk transfer.
i. Infants less than one month old and already receiving some supplemental infant formula shall be assessed to determine the reason for the supplement.
ii. As a best practice, those without a breastfeeding complication noted in Policy and Procedure 5.09 will be provided with three months of the exclusive breastfeeding food package and breastfeeding support expecting that breastmilk supply will improve with support, eliminating the need for the infant formula supplement. Alternatively, if the caregiver insists on receiving infant formula during the infant’s
Policy and Procedure 3.01
Page 3 of 9 first month of life, they can receive the formula food package for the infant, tailored to provide the amount of formula that most closely matches the amount consumed.
iii. If needed due to a specific breastfeeding complication a minimal amount of powdered infant formula to meet supplemental needs shall be provided. Medical reasons when issuance of one or two cans of formula during the first month of life may be helpful (see Policy and Procedure 5.09): 1. BE or BP-Mostly with underdeveloped glandular breast tissue or breast surgery with incisions near the nipple 2. Premature infant receiving breast milk mixed with formula powder to increase calories 3. Infant with inborn error of metabolism requiring a limitation in the daily amount of breastfeeding – refer to Policy and Procedure 3.06: Medicaid Payment for Exempt (“Special”) Infant Formula and Medical Foods 4. Infant with weak or ineffective suck 5. Infant with difficulty latching onto the breast 6. Infant with Down syndrome or other neurological disorder that affects breastfeeding 7. Infant with cleft lip/palate or other congenital condition that affects breastfeeding
5. Breastfeeding Women a. All breastfeeding women who meet the USDA/Maryland WIC definition of breastfeeding should be prescribed a breastfeeding food package as follows:
i. An enhanced food package for breastfeeding women BE (Food Package VII) shall be prescribed to: 1. Exclusively breastfeeding women of singleton infants who receive no infant formula from the WIC Program. 2. Women partially breastfeeding at least two mostly breastfed infants (receiving up to 14 oz. formula/day per infant, when reconstituted). See attachment 3.01A for further guidance. 3. A mother of multiples when at least one infant is exclusively breastfeeding. 4. Partial-Mostly (BP-Mostly) breastfeeding women whose infants are on WIC and receive no infant formula from the WIC Program. 5. Breastfeeding women who are also pregnant and exclusively
Policy and Procedure 3.01
Page 4 of 9 or mostly breastfeeding their current infant. 6. A food package equal to 1.5 times the enhanced food package for breastfeeding women (BE) shall be prescribed to women exclusively breastfeeding more than one infant.
ii. Breastfeeding women whose infants are mostly breastfed (receiving up to 14 oz. formula/day, when reconstituted, for their infants) should be prescribed a BPMostly/PG (Twins or more) (Food Package V-B) tailored food package.
iii. Women who breastfeed at least once a day and receive more than 14 oz. formula/day (when reconstituted) for their infants should be prescribed a postpartum woman food package BPS/WPP (Food Package VI) if their infants are less than six months old. Those with infants > six months old should be prescribed Breastfeeding Support for Mom. They do not receive food benefits but remain active WIC participants, receiving the benefit of breastfeeding support.
B3. CPA and CPPA Tailoring Food Package (IV-A, IV-B, V-A, V-B, VI, & VII) Procedure 1. The CPA/CPPA can tailor food packages to substitute food items without need for written authorization from HCP or requirement for documentation in the participant record.
2. Substitutions include: a. Plant-Based Milk Alternatives in lieu of cow’s milk i. Soy Beverage 1. Issuance based on participant preference ii. Other plant-based milk alternatives (i.e. oat or pea based) 1. Appropriate reason for issuance: both milk & soy allergy b. Sunflower Seed Butter in lieu of legumes i. Appropriate reason for issuance: peanut allergy 3. For additional substitution options see policy 3.00A
B4. CPA Tailoring Food Package (IV-A, IV-B, V-A, V-B, VI, & VII) Procedure
1. The CPA shall assign certain food items based on individual nutrition assessment and consultation with the HCP, as necessary. Written authorization from HCP is not required but reason for issuance shall be documented in the participant record.
2. Substitutions include: a. Reduced fat (2%) Milk for children ≥ 2 years old and women (Food Packages IV-B, V-A, V-B, VI, VII) who need increased calories. i. Appropriate reasons for issuance include the following: 1. Underweight;
Policy and Procedure 3.01
Page 5 of 9 2. Unintended weight loss in children (< 85% BMI for age before weight loss); 3. Failure to Thrive; 4. Maternal weight loss or inadequate weight gain in the 2nd or 3rd trimesters; 5. Total Maternal weight loss of ≥ 5% of pre-pregnancy weight in the 1st trimester. b. Reduced fat (2%) Milk and/or Non Fat Yogurt for one-year-old children (Food Package IV-A) who need reduced calories due to overweight/obese.
B5. CPA Food Package III Procedure
1. Federal WIC regulations allow certain food items to be given to participants when prescribed by the HCP as part of Food Package III which contains infant formula, exempt infant formula, and/or WIC-eligible nutritional for qualifying medical conditions. The HCP may authorize the WIC CPA to determine the need for tailored food items by checking “WIC professional may determine WIC foods and amounts” on the Maryland WIC Medical Documentation Form, or by indicating the same on a medical prescription.2 A new prescription shall be obtained at each certification/recertification unless the prescription has been written within 60 calendar days of that appointment (see Policy and Procedure 3.03).
2. Requests for tailored food items shall be documented in the participant record under food prescription notes in the WIC management information system. The medical documentation form or prescription note shall be scanned into the participant’s record. The paper copy shall be kept on file at the Local Agency for a minimum of 6 months.
3. Food Package III recipients are eligible to receive all the supplemental foods for which they would have qualified in the absence of their special medical needs. The CPA must tailor the food package to provide the type and amount of food most appropriate for the participant based on professional judgment, assessed need, and the health care provider’s medical documentation. When the HCP checks “yes” that the patient does have food restrictions in section 5 of the medical documentation form, the food/foods listed by HCP shall be removed from the participants’ food package.
4. Substitutions include: a. Whole Milk and/or Whole Yogurt for children ≥ 2 years old and women i. Participants issued whole milk and/or whole yogurt should be
2 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in P&P 3.02 B.2. a.
Policy and Procedure 3.01
Page 6 of 9 monitored closely to prevent excessive weight gain. ii. Appropriate reasons for issuance include the following: 1. Underweight; 2. Unintended weight loss in children (< 85% BMI for age before weight loss); 3. Failure to Thrive; 4. Maternal weight loss or inadequate weight gain in the 2nd or 3rd trimesters; 5. Total Maternal weight loss of ≥ 5% of pre-pregnancy weight in the 1st trimester. b. Reduced Fat (2%) Milk and/or Non Fat Yogurt for one-year-old children i. Appropriate reasons for issuance include the following: Overweight/obese c. Plant-Based Milk Alternatives and/or Tofu in lieu of cow’s milk for women and children i. Soy Beverage 1. Issuance based on participant preference, if appropriate, given their special medical needs. ii. Appropriate reasons for issuance of other plant-based milk alternatives (i.e. oat or pea based) 1. Both cow’s milk and soy allergies d. Plant-Based Alternatives (beans, nut/seed butter, or tofu) in lieu of eggs for children and women i. Beans, peanut butter, or tofu may be substituted for an egg allergy
ii. Sunflower Seed Butter may be substituted for both egg and peanut allergies
e. Baby Food Fruits and Vegetables and/or Baby Food Cereal for women and children i. Baby Food Fruits & Vegetables in lieu of fruit and vegetable monetary benefit ii. Baby Food Cereal in lieu of breakfast cereal, 32 ounces of baby food cereal in lieu of 36 ounces of breakfast cereal. 1. Appropriate reason for issuance: a. Prematurity; b. Dysphagia; c. Developmental Delays; d. Swallowing Disorders.
Attachments:
3.01A Assigning Food Packages to Breastfeeding Dyads
References: 1. 7 CFR 246.10 (April 18, 2024) Table 2 to Paragraph (e)(10) Food Packages
Policy and Procedure 3.01
Page 7 of 9 IV, V, VI, and VII: Maximum Monthly Allowances (MMA) of Supplemental Foods for Children and Women 2. 7 CFR 246.10 (April 18, 2024) Table 3 to Paragraph (e)(11) Food Package III: Maximum Monthly Allowances (MMA) of Supplemental Foods for Children and Women with Qualifying Conditions
Revisions: 10/07 Removed reference to the State Nutrition Unit being able to create a more customized food package. We have customized food packages by making a large number of choices available via the standard drop- down. 10/09 Added statement in Policy section that CPAs may customize packages to provide combinations of formulas and other WIC foods based on prescription from health care provider. Revised 1st paragraph in Procedure section pertaining to CPA and CPPA training related to food package prescription. Added statement that whole cow’s milk may be provided to children over age two with a health care provider’s request and verification by the CPA of specific growth issues. Specified required documentation by the CPA of the whole cow’s milk request prior to issuance. 01/10 Updated to allow whole milk for women with medical justification. Revised attachments 3.01A, 3.01B & 3.00E to include whole milk packages for women and to reflect the increased monetary value of FVB to $10.00. 10/10 B.1. Changed WIC WISE 1 to WIC WISE training and Nutrition Services Coordinator to Training Services Coordinator. Attachment 3.01A. Changed title to Food Packages for Exclusively Breastfeeding Women (BE), Women Breastfeeding Mostly (at least 2 infants), and Women Pregnant with Multiples. Attachments 3.01A-F. Changed food item descriptors from lactose-reduced to lactose-reduced/free milk. 01/11 Revised section B (6) of policy to include required procedures for issuance of soy products. Updated attachments 3.01 A-F to include options for soy beverage and tofu food package combinations. 10/11 Updated attachments 3.01A-F to include kosher cheese/soy food package options. Also added WPP Lactose-Reduced, (2.5 Gal) 1 # Cheese package. 10/12 Revised attachments 3.01A-E: Added new, customizable packages that eliminate quart-size containers by providing an additional half gallon of milk every other month. 10/14 A. Policy: Added reference to Policy and Procedure 3.02. Changed Certification Policy and Procedure 2.01 to Policy and Procedure 7.60.
B. Procedure: Changed “medical foods” to “WIC-eligible nutritionals.” Changed CPA Training to New CPA Training; deleted direction to contact Training Center to enroll staff in this training and replaced with reference to Policy and Procedure 7.60. Updated to allow reduced milk
Policy and Procedure 3.01
Page 8 of 9 (2%) milk for a one-year-old child, in accordance with federal WIC regulations. Updated to allow CPA determination of the need for whole milk for a woman or child ≥ 2 years old, reduced-fat (2%) milk for a one- year-old child, or soy beverage and/or tofu for children ≥ 1 year of age, when allowed by federal WIC regulations, based on an individual nutrition assessment and consultation with the health care provider as necessary. Deleted B.8 and added it to Policy and Procedure 6.01A under Client Services. Revised attachments 3.01C& 3.01D to reflect the increased monetary value of children’s FVC to $8.00. Updated References. 06/15 Clarified the procedure for issuing supplemental foods in Food Package III and to reflect the language in the revised Maryland WIC Medical Documentation Form. Added a section on the option of replacing the fruit and vegetable benefit with infant fruits and vegetables for participants receiving Food Package III, when allowed by federal WIC regulations, based on an individual nutrition assessment and consultation with the health care provider. Appropriate reasons were listed for infant foods for women and children including prematurity; dysphagia; developmental delays and swallowing disorders. 10/15 3.01 Added that requests for whole milk and/or infant fruits and vegetables in Food Package III shall be scanned in the MIS system and the original request shall be kept on file at the Local Agency for a minimum of six months. Stipulated that all whole milk and or infant fruit and vegetable requests shall also be documented in the participant’s record under food prescription notes. Added unintended weight loss in children (< 85% BMI for age before weight loss); maternal weight loss or inadequate weight gain in the 2nd or 3rd trimesters; and replaced “maternal weight loss during pregnancy” with total maternal weight loss of ≥ 5% of pre-pregnancy weight in the 1st trimester as indications for whole milk in Food Package III. Added guidance that participants issued whole milk should be monitored closely to prevent excessive weight gain. Vegetarian diet was added as an indication for issuing a soy beverage and/or tofu. 3.01 A, B, C, D, E & F. Tables were reordered so that the standard food package was listed first. Added “Examples of” to the title and an * to “Please contact the Nutrition Services Unit for questions on food packages”. The cash value benefit amounts for women were updated to reflect the change from $10.00 to $11.00. Breastfeeding Exclusively with Multiples cash value benefit amounts were updated to reflect the odd/even packages that alternate between $16.00 and $17.00. 6/17 Updated policy based on eWIC terminology. Attachment 3.01 A – F removed as they reflect food packages on paper checks not electronic benefits. 10/18 Updated policy to include yogurt. Removed and/or cheese from 7.a. soy beverage and/or tofu replace milk only.
Policy and Procedure 3.01
Page 9 of 9 07/20 Clarified language for whole and 2% milk issuance. Added Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in P&P 3.02 B. 2. a. 07/23 Moved assigning food packages for breastfeeding dyads section from policy 5.09 to 3.01. Moved attachment 5.09B and renamed 3.01A. 2/25 Revised 3.01 Procedure 8b to specify CPPA may assign soy beverage and to include “plant-based products”. Revised Procedure 9 to include “plant-based products”. Removed 8c. 7/25 Revised to align with updates for food package changes allowing partially breastfed infants to receive “mostly” food package benefits beginning in the first month of life if participant/family insists. Revised 3.01 A to incorporate information on assigning food packages in the first month of life within 3.01; Adjusted 3.01A so that second and third tables are renumbered as first and second tables. 01/26 3.01 Added new procedure sections B2, B3, B4, & B5. B1. 4. Added that food package can be tailored. Added whole fat yogurt for women and children ≥ 2 years old. Changed references to Food Package IV to IV-A for 1 year old children and IV-B for children ≥ 2 years old. Changed references to Food Package V to V-A (Pregnant) and V-B (Breastfeeding Partially Mostly). Added whole or non fat yogurt to options for 1 year old. The term “soy beverage” was replaced by “plant- based milk alternative”. Combined women and children for plant-based milk alternatives and tofu substitution for milk. Added reason for issuance of plant-based milk alternatives other than soy. Added plant- based alternatives in lieu of eggs and sunflower seed butter. Added reference to policy 3.00A for additional substitution options. 3.01A Added new food package names BPMostly/PG (twins or more) and BPS/WPP 6/26 Revised section B5 adding that if the HCP checks “yes” in section 5 of medical documentation form the food/foods shall be removed from the package. Revised section B5 to remove that CPA shall also assign if HCP checks, “whole milk for a woman or child”, “issue plant- based milk alternative and/or tofu”, and “request infant foods for a woman or child” to match revisions to medical documentation form.
Attachment 3.01A 01/29/2026 Page 1 of 2 Table 1. Breastfeeding Multiple Infants
Amount of Breastfeeding
Category
Food Package Infant Woman Infant Woman Baby 1 Exclusive IBE BE IBE BEM* Baby 2 Exclusive IBE IBE Baby 1 Exclusive IBE BE IBE BE Baby 2 Mostly IBP IBP Mostly Baby 1 Exclusive IBE BE IBE BE Baby 2 Some IBP IFF/IBP Some Baby 1 Mostly IBP BP IBP Mostly BE Baby 2 Mostly IBP IBP Mostly Baby 1 Mostly IBP BP IBP Mostly BPMostly/ PG (twins or more) Baby 2 Some IBP IFF/IBP Some Baby 1 Some IBP BP IFF/IBP Some BPS/WPP Baby 2 Some IBP IFF/IBP Some
Note: As long as a participant is providing her own breastmilk for two infants who meet the criteria specified, the woman category and food package indicated apply.
* 1.5 times the BE food package
Attachment 3.01A 01/29/2026 Page 2 of 2
Breastfeeding While Pregnant
Women who are breastfeeding an infant during a subsequent pregnancy may be entitled to get a larger food package. Table 2 shows the food packages that pregnant women may receive if they are breastfeeding during a subsequent pregnancy.
Table 2. Breastfeeding While Pregnant
Amount of Breastfeeding
Category Food Package
Infant Woman Infant Woman
Exclusive
IBE
PG
IBE
BE
Mostly
IBP
PG
IBP Mostly
BE
Some
IBP
PG
IFF/IBP Some
PG
Policy and Procedure 3.02
Page 1 of 9
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 3.02 Effective Date: July 15, 1998 Revised Date: June 11, 2026
SECTION: FOOD PACKAGES SUBJECT: Provision of Formulas for Infants
A. Policy
1. Authorized Infant Formulas: Federal Regulations require that all WIC authorized infant formulas must:
a. meet the definition for an infant formula as stated in the Federal Food, Drug, and Cosmetic Act;
b. meet the requirements for an infant formula under the Federal Food, Drug and Cosmetic Act;
c. meet the requirements for an infant formula under the 7 Code of Federal Regulations, Chapter Two, Part 246:
i. provide at least 1.5 mg iron/100 kilocalories (10 mg iron per liter) at standard dilution; ii. provide at least 20 kilocalories per fluid ounce (67 kilocalories per 100 milliliters) at standard dilution. iii. not require the addition of any ingredients other than water prior to being served in a liquid state.
2. Unauthorized Infant Formulas: The following formulas are not Maryland WIC authorized and shall not be provided to Maryland WIC participants:
a. Non-contract infant formulas, i.e., Enfamil Newborn, Enfamil Infant, Enfamil Prosobee, Enfamil Gentlease, Good Start Dr. Brown’s Soy-ease Pro, Good Start Dr. Brown’s Gentle Pro, Good Start Dr. Brown’s Soothe Pro and private label infant formulas.
b. Low-calorie infant formulas.
c. Cow's milk or Goat's milk.
Policy and Procedure 3.02
Page 2 of 9
d. Formulas designed for less than one month's use, as per manufacturer guidelines.
e. Modular products, e.g., Beneprotein, Duocal, Polycal, Resource Thicken-Up.
3. Contract Infant Formula: Contract infant formula means all infant formulas produced by the manufacturer awarded the infant formula cost containment contract. Federal WIC Regulations require that all WIC programs have a cost-containment contract for milk-based and soy-based infant formulas.
The primary standard contract infant formulas in Maryland are:
Type Forms WIC Size Similac Advance Abbott Nutrition Milk-protein based Powder 12.4 oz. Concentrate 13 fl. oz. Ready-to-Feed* 32 fl. oz. Similac Soy Isomil Abbott Nutrition Soy-protein based Milk-free Lactose-free Powder 12.4 oz. Concentrate 13 fl. oz. Ready-to-Feed* 32 fl. oz. *Ready-to-feed is only issued in rare circumstances, please see 5b and c, below.
The secondary contract infant formulas in Maryland are: Similac Sensitive Abbott Nutrition Milk-protein based Lactose-reduced Powder 12.5 oz. Concentrate N/A Ready-to-Feed* 32 fl. oz. Similac Gentle Comfort Abbott Nutrition Milk-protein as whey protein hydrolysate Lactose-reduced Powder 12.6 oz. Concentrate N/A Ready-to-Feed* N/A *Ready-to-feed is only issued in rare circumstances, please see 5b and c, below.
a. Participants requesting a secondary contract infant formula must have first tried one of the primary standard infant formulas before staff can issue a secondary contract infant formula. The CPPA can accept a verbal statement from the participant that the infant has tried either Similac Advance or Similac Soy Isomil (whether or not that formula was issued by Maryland WIC) and document this in WOW. If a participant refuses to try one of the primary standard contract infant formulas, they must provide a Medical Documentation Form from a HCP with an appropriate diagnosis to issue one of the secondary contract infant formulas. The CPA must approve this request and complete a Food prescription note in WOW. Proper issuance and documentation shall be monitored and will be included in management evaluations.
4. Exempt Infant Formulas: An exempt infant formula is an infant formula that is not eligible for the cost-containment
Policy and Procedure 3.02
Page 3 of 9 contract but may be authorized by Maryland WIC. These formulas are designed for specific medical conditions. Exempt infant formulas shall only be issued when prescribed by a HCP on the Maryland WIC Medical Documentation Form or prescription note for a specific qualifying medical condition (please see 6a and b). 1 All requests are subject to CPA approval.
a. Exempt Infant Formulas must meet the requirements and regulations for an exempt infant formula under the Federal Food, Drug and Cosmetic Act.
b. Exempt infant formulas shall only be issued as part of Food Package III to infants with documented qualifying medical conditions (see 6a for qualifying conditions).
c. The following are EXAMPLES of Maryland WIC Authorized Exempt-Infant Formulas and are not inclusive of all the exempt infant formulas that are currently authorized. Please contact the State Nutrition and Breastfeeding Services Unit with questions.
1. Alfamino Infant 2. Alimentum 3. EleCare for Infants 4. EleCare Junior 5. EnfaCare 6. Enfamil 24 7. Enfamil AR 8. Enfamil Premature 20, 24, and 30 Cal 9. Enfaport 10. Extensive HA 11. Neocate Infant 12. Neocate Junior 13. NeoSure 14. Nutramigen 15. Pregestimil 16. PurAmino 17. Similac 60:40 18. Similac Special Care High Protein 24 19. Similac Special Care with Iron 20, 24, and 30
5. Quantities and Types: a. Federal WIC Regulations define the maximum monthly allowance (MMA) as the maximum amount of infant formula WIC shall provide based on the infant’s age and
11 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.2.a.
Policy and Procedure 3.02
Page 4 of 9 category (see Attachment 3.02B for the Maximum Monthly Allowances). The type of infant formula (concentrate, powder, or ready-to-feed [RTF]) must conform to Federal WIC Regulations for Food Packages I, II and III (see Policy and Procedure 3.00 A).
b. WIC Regulations state that breastfed infants who receive supplemental infant formula, shall receive powdered formula, when available. These regulations also require that breastfed infants receiving infant formula receive quantities tailored to the amount that most closely meets what is consumed when the reconstituted MMA exceeds this volume. A breastfed infant that is less than one month old shall be assessed to determine the reason for receiving infant formula. Best practice is that newborns infants are exclusively breastfed with the goal being to build up the milk supply so that no formula is needed. Refer to Policy and Procedure 3.01 section B.4.a.
c. WIC Regulations state that ready-to-feed (RTF) formula may be authorized only by a CPA after consultation with health care provider. The CPA shall be responsible for making the determination that RTF is appropriate and documenting the rationale for issuing RTF formula in the participant’s record under the Food Prescription Notes screen.
1.One of the following conditions must be met and documented on a medical documentation form to issue RTF: i. the formula is only available in the RTF form; ii. caregivers have an unsanitary or restricted water supply; iii. there is poor refrigeration; or iv. the caregiver may have difficulty in correctly diluting concentrated liquid or powdered formula.
6. Qualifying Conditions for Food Package III for Infants Infants issued Food Package III must have a documented qualifying condition as determined by a HCP. Food Package III shall only be issued to infants authorized to receive an exempt infant formula because the use of contract formula is precluded, restricted, or inadequate to address their specific nutritional needs. All requests are subject to approval by the CPA.
a. Qualifying conditions include, but are not limited to: i. premature birth; ii. low birth weight; iii. failure to thrive; iv. inborn errors of metabolism; v. gastrointestinal disorders; vi. malabsorptive syndromes; vii. immune system disorders; viii. severe food allergies that require elemental formulas; ix. life threatening disorders, diseases and medical conditions that impair
Policy and Procedure 3.02
Page 5 of 9 ingestion, digestion, absorption or the utilization of nutrients that could adversely affect the participant’s nutritional status.
b. Federal Regulations prohibit the issuance of exempt infant formulas for non- qualifying medical conditions. Food Package III shall NOT be issued to infants whose only condition is: i. a diagnosed formula intolerance or food allergy to lactose, sucrose, milk protein or soy protein that does not require the use of an exempt infant formula; ii. non-specific formula or food intolerance; iii. non-specific symptoms or conditions such as intolerance, constipation, gas, fussiness, colic or spit-up.
B. Procedure
1. Issuing Contract Formulas (Food Package I and II) Either the milk or soy-based contract formula shall be provided unless medically contraindicated. Similac Soy Isomil may be provided as an alternative to Similac Advance when a vegetarian product, a lactose-free product, or a milk protein-free product is requested. Policy and Procedure 3.01 shall be followed when choosing the optimal infant food package.
a. The maximum monthly allowance (MMA) of formula shall be provided in the food package for all non-breastfeeding infants (see attachment 3.02B for the Maximum Monthly Allowance by age and category).
b. Partially breastfed infants shall be given powdered formula (when available) tailored to a volume that at least meets and most closely matches the volume of infant formula consumed, up to the MMA per WIC regulations.
c. The justification for ready-to-feed formula shall be documented by the CPA in the Food Prescription Notes screen in the comment section.
2. Issuing Exempt Infant Formulas (Food Package III) Written or faxed documentation by a HCP for the request must be provided on the Maryland WIC Medical Documentation Form or on a prescription note. 2 A new prescription shall be obtained at each certification/recertification unless the prescription has been written within 60 calendar days of that appointment. Policy and Procedure 3.01 shall be followed when choosing the optimal formula food package. All Exempt Infant Formula requests are subject to approval by the Local Agency CPA.
2 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.2.a.
Policy and Procedure 3.02
Page 6 of 9 a. At minimum, the following information must be included on the medical documentation form or prescription note:
Section One The name of the participant The birth date of the participant Section Two
The medical diagnosis warranting the requested formula Section Three The brand name of the formula prescribed Calorie level needed, if other than the standard dilution Quantity requested per day, if less than the MMA Section Four Duration the formula is medically required Section Five WIC food requests or restrictions or HCP authorization to allow the WIC CPA to determine the appropriate supplemental foods Section Six Date of prescription HCP contact information Signature or signature stamp of the HCP and their credentials.
b. The following information may be included on the medical documentation form or prescription note;
Section One Weight and date measured Length/Height and date measured Hemoglobin/Hematocrit and date measured Section Two The symptoms experienced by the infant related to the medical diagnosis
c. The CPA may not issue the exempt infant formula for longer than the duration requested by the HCP. If required by policy or deemed appropriate by the CPA’s nutrition assessment, the CPA may require the HCP to reassess the medical necessity of the formula sooner than the requested duration on the Medical Documentation Form or food prescription note.
d. The maximum monthly allowance of formula (determined by age of infant) shall be provided in the food package for all non-breastfeeding infants. Partially breastfed infants shall be given powdered formula at a volume that at least meets and most closely matches the volume of infant formula consumed, up to the maximum monthly allowance per WIC regulations.
e. The justification for ready-to-feed formula shall be documented by the CPA in the Food Prescription Notes screen in the comments section.
3. Food Package III Assignment Policy and Procedure 3.01 shall be followed when choosing the optimal formula food package. All Exempt Infant Formula requests are subject to approval by the Local Agency CPA.
Policy and Procedure 3.02
Page 7 of 9 4. Incomplete Medical Documentation: Formula shall not be issued until all required information is obtained and documented.
a. If the prescription is only missing the duration requested and the HCP is unavailable, one month’s allotment may be provided until the length of time is obtained from the HCP and documented in the comment section of the Food Prescription Note.
b. If the WIC Food Requests section is incomplete on the Medical Documentation Form or not specified on the prescription note, a “formula only” package shall be issued at 6 months of age. If the participant is in a women or child category, the WIC eligible nutritional shall be the only item provided in the food package until confirmation from the HCP can be obtained. Authorization for baby foods must be documented before benefits for infant foods can be issued.
c. If the written prescription is missing other required information or requires further clarification from the Health Care Provider (e.g., medical diagnosis, illegible HCP name/signature, missing HCP credentials)) – and obtaining a new, written prescription would cause undue hardship to the participant or delay in the provision of formula that would place the participant at nutritional risk – documentation of a phone contact with the health care provider or HCP’s office staff will suffice. Documentation of the phone contact must include: the name of the staff making the call to the Health Care Provider; name of the HCP; name of the person providing the information (if not speaking directly with the HCP); date of the phone call; and all the required information about the formula.
5. Issuing Non-Contract Infant Formula: In rare instances, non-contract infant formulas may be issued through the State Nutrition and Breastfeeding Services Unit with medical documentation from the HCP, either on the Maryland WIC Medical Documentation form3 or prescription note with a medical diagnosis that warrants the need for a non- contract formula. Non-contract formulas may only be issued when a contract formula would place the infant at medical risk because of a diagnosed medical condition. Requests require the same information as listed in Procedure 2.a and are subject to approval by a State Nutritionist.
6. Documentation of Formula Requests in the Participant Record: a. Prior to issuance, the CPA shall: i. evaluate, pend, approve and authorize, or not approve, all requests for products other than the contract infant formulas; ii. notify the HCP when any modifications to original requests are made, if appropriate.
3 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.2.a.
Policy and Procedure 3.02
Page 8 of 9 b. All Medical Documentation Forms or food prescription notes shall be scanned into the management information system and documented by the CPA in the Food Prescription Note screen at the time of issuance.
c. The name of the CPA who evaluated the need for the formula and authorized its issuance must be documented in the Food Prescription Note screen of the management information system.
d. The paper documentation (Medical Documentation Form or food prescription note) shall be kept on file at the local agency for a minimum of six months.
Attachment(s):
3.02A Standard Dilution Rates and Calorie Levels for Select Infant Formulas
3.02B Maximum Monthly Allowance of Infant Formulas by Category and Age 3.02C Maryland WIC Medical Documentation Form
References:
1. Federal Drug Administration. (1986) Federal Food, Drug, and Cosmetic Act, Amended, 21 U.S.C. 321(z); Section 201(z) 2. Federal Drug Administration. (1986) Federal Food, Drug and Cosmetic Act, Section 412, as amended (21 U.S.C. 350a) and the regulations at 21 CFR parts 106 and 107; 3. USDA (1-1-2015) 7 Code of Federal Regulations, Chapter ii, Special Supplemental Nutrition Program for Women, Infants, and Children. 4. USDA, Food and Nutrition Services (3-14-2014) 7 CFR 246 Special Supplemental Nutrition Program for Women, Infants, and Children (WIC): Revisions in the Food Packages - Final Rule. 5. Abbott Nutrition for Health Care Professionals. Similac Advance 20. Accessed March 22, 2016 http://abbottnutrition.com/brands/products/similac-advance-20 6. Nestle for Medical Professionals. Gerber Good Start Soy. March 22, 2016. http://medical.gerber.com/products/formulas/good-start-soy
Revisions: 06/17 Updated policy based on eWIC terminology. 02/19 Revised section A.3. to reflect the current soy contract infant formula, Similac Soy Isomil and change in container size. Revised 3.02C to clarify section 3: soy beverage and/or tofu can only replace milk and WIC foods and amounts without changes to the standard food package.
Revised section 4 to expand examples of Health Care Providers with prescriptive authority. Revised page 2 to correct amounts of milk and cheese in Core food packages, added pasta and yogurt and $4 cash value benefit option for infants 9 – 11 months. Update child cash value benefit to $9.
11/20 Similac Sensitive and Total Comfort were moved to the contract formula table due to reformulation to 20 cal/oz. Added Medical Documentation forms from
Policy and Procedure 3.02
Page 9 of 9 other WIC Programs accepted if the form contains all information listed in B.2.a.
Updated 3.02C Section 3 Whole milk for a woman/child >2 years. (May only be issued with a formula/WIC-eligible nutritional).
10/21 Added clarification under Types and Quantities that breastfed infants must receive the powder form of infant formula and it must be tailored to the amount consumed. Added clarification on issuance of supplemental formula to partially breastfed infants. Added common diagnosis to Section 2 of 3.02C Page 1.
02/23 Removed A.4. Special Issue Contract Formulas and all references in the policy to special issue contract formulas as a result of Abbott Nutrition discontinuing production of Similac for Spit-Up. Clarified language related to issuing RTF formulas.
04/24 Added GER/GERD to 3.02 C, page 1, section 2. Removed “Check all that apply” from 3.02, page 1, section 3. Replaced specific dollar amount with FV benefit on 3.02C Page 2. 10/24 Removed benefit tables from 3.02C page 2 and replaced with additional contact information for the local agencies.
02/25 Revised 3.02, 3. Contract Infant Formulas; changed the chart to two charts, one for primary standard contract infant formulas and one for secondary standard contract infant formulas. Added 3 a. to describe the process staff must follow to issue a secondary contract infant formula. B.2.d corrected to incorporate new food package rules. 3.02A: updated Good Start formula name and removed concentrate and RTF options; removed Similac for Spit-Up. 3.02C, page one: removed Similac Sensitive and Similac Total Comfort.
07/25 Revised B, 2d. to include allowance of formula in the first month of life for parents who insist on receiving formula, with the BF parent receiving the food package for their category, based on the amount of formula provided to the infant.
Revised B, 4c. to clarify the procedure for missing and illegible information on Medical Documentation Forms.
01/26 Revised A3: Changed Similac Total Comfort to Similac Gentle Comfort. 3.02A: Changed Similac Total Comfort to Similac Gentle Comfort in both standard dilutions charts.
06/26 Revised A4c: Updated formula name #10 in chart. Revised B2a: Changed section numbers on the chart and wording in 4b to match revisions to 3.02C. Attachment C received significant revisions to simplify the document.
Standard Dilutions and Calorie Levels for Select WIC Authorized Infant Formulas
Attachment 3.02A 06/11/2026 Page 1 of 2
The products listed in this table are select examples of Maryland WIC Authorized infant formulas. This list is not inclusive of all products or forms of products authorized. Please contact the state office with questions regarding authorized formulas. All Infant Formula Requests are subject to Local Agency CPA approval.
• Calorie Level at Standard Dilution: is the reconstituted calorie level per fluid ounce as stated in the manufacturer instructions for powder and liquid concentrate forms of infant formula. Any variation from the standard dilution must be under the supervision of the participant’s Health Care Provider.
• Standard Calorie Level: is the calorie level per fluid ounce for ready-to-feed formulas. Ready-to-feed formulas should NEVER be diluted with water.
Calorie Level at Standard Dilution for Select Powder and Liquid Concentrate Infant Formulas Product Name Form Calorie Level at Standard Dilution Alfamino Infant PWD 20 kcal/fl. oz. Alimentum PWD 20 kcal/fl. oz. EleCare for Infants PWD 20 kcal/fl. oz. EleCare Junior PWD 30 kcal/fl. oz. Enfamil NeuroPro EnfaCare PWD 22 kcal/fl. oz. Gerber Extensive HA PWD 20 kcal/fl. oz. Good Start Dr. Brown’s Soy-ease Pro PWD 20 kcal/fl. oz. Neocate Infant PWD 20 kcal/fl. oz. Neocate Junior PWD 30 kcal/fl. oz. NeoSure PWD 22 kcal/fl. oz. Nutramigen PWD, LCN 20 kcal/fl. oz. Pregestimil PWD 20 kcal/fl. oz. PurAmino Infant PWD 20 kcal/fl. oz. Similac Advance PWD, LCN 20 kcal/fl. oz. Similac Sensitive PWD 20 kcal/fl. oz. Similac Gentle Comfort PWD 20 kcal/fl. oz.
Key: PWD: Powder LCN: Liquid Concentrate RTF: Ready-to-Feed
Standard Dilutions and Calorie Levels for Select WIC Authorized Infant Formulas
Attachment 3.02A 06/11/2026 Page 2 of 2
Calorie Level of Select Ready-to-Feed Infant Formulas Product Name Form Standard Calorie Level Alimentum RTF 20 kcal/fl. oz. Enfamil NeuroPro EnfaCare RTF 22 kcal/fl. oz. Enfamil 24 RTF 24 kcal/fl. oz. Enfamil Premature High Protein 24 Cal RTF 24 kcal/fl. oz. Enfamil Premature 20 Cal RTF 20 kcal/fl. oz. Enfamil Premature 24 Cal RTF 24 kcal/fl. oz. Enfamil Premature 30 Cal RTF 30 kcal/fl. oz. NeoSure RTF 22 kcal/fl. oz. Nutramigen RTF 20 kcal/fl. oz. Pregestimil RTF 20 kcal/fl. oz. 24 kcal/fl. oz. Similac Advance RTF 20 kcal/fl. oz. Similac Sensitive RTF 20 kcal/fl. oz. Similac Special Care High Protein 24 RTF 24 kcal/fl. oz. Similac Special Care with iron 20 RTF 20 kcal/fl. oz. Similac Special Care with iron 24 RTF 24 kcal/fl. oz. Similac Special Care with iron 30 RTF 30 kcal/fl. oz. Similac Gentle Comfort RTF 20 kcal/fl. oz.
Maximum Monthly Allowance (MMA) for Infants by Category and Age Attachment 3.02B 07/07/2025 Page 1 The maximum monthly allowance (MMA) of formula shall be provided in the food package (I, II or III) for all non-breastfeeding infants. Partially breastfed infants shall be given powdered formula at a volume that at least meets and most closely matches the volume of infant formula consumed, up to the MMA per Federal WIC regulations. The amount of formula actually received by the participant is dependent on their age, breastfeeding status and the type, form and reconstitution rate of the infant formula prescribed. MMA for Powdered Formula in Reconstituted Fluid Ounces Age in Months 0-31 4-5 6-11 Category Infants Breastfeeding Mostly 435 fl. oz. 522 fl. oz. 384 fl. oz. with infant foods Infants Breastfeeding Some 870 fl. oz. 960 fl. oz. 696 fl. oz. with infant foods Infants Formula Fed 870 fl. oz. 960 fl. oz. 696 fl. oz. with infant foods * MMA for Liquid Concentrated Formula in Reconstituted Fluid Ounces Age in Months 0-31 4-5 6-11 Infants Breastfeeding Mostly2 388 fl. oz. 460 fl. oz. 315 fl. oz. with infant foods Category Infants Breastfeeding Some2 823 fl. oz. 896 fl. oz. 630 fl. oz. with infant foods Infants Formula Fed 823 fl. oz. 896 fl. oz. 630 fl. oz. with infant foods MMA for Ready-to-Feed Formula in Fluid Ounces Age in Months 0-31 4-5 6-11 Infants Breastfeeding Mostly2 384 fl. oz. 474 fl. oz. 338 fl. oz. with infant foods Category Infants Breastfeeding Some2 832 fl. oz. 913 fl. oz. 643 fl. oz. with infant foods Infants Formula Fed 832 fl. oz. 913 fl. oz. 643 fl. oz. with infant foods 1 Please see Policy and Procedure 3.01 for information on issuing formula to breastfed infants in the first month of life. 2 Concentrate and ready-to-feed formulas are rarely provided to Maryland WIC breastfed infants, and typically only when the powder form is not available. Once opened, ready-to-feed liquid and concentrated formulas must be discarded after 48 hours in the refrigerator. This may encourage use of more infant formula, which results in reducing breastmilk supply and breastfeeding success. Staff are encouraged to call the State WIC Nutrition or Lactation Line when these requests occur.
Medical Documentation Form Issuance is subject to WIC approval based on Program Policy and Procedure. Maryland WIC Program does not provide non-contract standard milk and soy-based infant formulas without medical documentation. Our contract formulas are Similac Advance or Similac Soy Isomil. Please contact the Local WIC Agency (see back of form) with any questions. Patient Name: Patient DOB: ___________________ Parent/Guardian: □Low Birth Weight □ Prematurity (weeks gestation ) □ GER/GERD □Failure to Thrive □ Cow’s Milk Protein Allergy □Food Allergies (specify): ______________________ □Malabsorption □Cow’s Milk Protein Intolerance □Other (no ICD codes): Additional Comments/Symptoms: ____________________________________________________________ Product Requested: Amount per day: __(oz) Calorie Level: □ Standard dilution □ Other: kcal/oz □1 month □ 3 months □ 6 months □ 12 months □ Until 1 year old Does the patient have any food restrictions? □ No: WIC Professional may determine WIC foods and amounts. □ Yes: (must specify): ______________________________________________________________ _______________________________________________________________________________ Circle Credentials: MD, DO, PA, NP/CNP/CRNP/DNP, APN, CNM, CRNA, CNS, MBBS, MBBCh Name: (Please print, type or stamp) Phone: Fax: Signature and Credentials: Date: WIC use only: □Approved □Not Approved □Pending Signature: Date: Comments: Website: www.mdwic.org. Click on the Health Care Providers section for more information. Attachment 3.02C 06/11/2026 Page 1 of 2 Patient Medical Data (optional): Weight: Length/height: Hgb: Date Measured: 1) Patient Information 2) Qualifying Medical Condition 3) Formula/WIC Eligible Nutritional Requested 4) Duration 5) WIC Food Requests **Check ONE box below** *Note: Infant supplemental foods begin at 6 months old; they include infant/fresh fruits & vegetables and infant cereal* For detailed information on the supplemental foods WIC provides please visit www.mdwic.org or call your local WIC clinic. 6) Health Care Provider with Prescriptive Authority WIC Clinic: Fax: Phone: Email:
County Telephone Fax Email Allegany County (301) 759-5020 (301) 777-5861 achd.nutrition@maryland.gov Anne Arundel County (410) 222-6797 (410) 222-0137 annearundelwic@aacounty.org Baltimore City (Health Department) (410) 396-9427 (410) 276-1178 WIC@baltimorecity.gov Baltimore City (Johns Hopkins) (410) 614-4848 (410) 614-9042 johnshopkinswic@gmail.com Baltimore County (410) 887-6000 (410) 887-6007 WICProgram@baltimorecountymd.gov Calvert County 1-877-631-6182 (240) 883-6851 charlescounty.wic@maryland.gov Caroline County (410) 479-8060 (410) 479-4417 midshore.wic@maryland.gov Carroll County (410) 876-4898 (410) 876-4959 carroll.wic@maryland.gov Cecil County (410) 996-5255 (410) 996-5719 cchd.wic@maryland.gov Charles County (301) 609-6857 (240) 883-6851 charlescounty.wic@maryland.gov Dorchester County (410) 479-8060 (410) 479-4417 midshore.wic@maryland.gov Frederick County (301) 600-2507 (301) 600-3193 wicprogram@frederickcountymd.gov Garrett County (301) 334-7710 (301) 334-7739 mdh.garrettcountywic@maryland.gov Harford County (410) 939-6680 (443) 526-6162 hchd.wic@maryland.gov Howard County (410) 313-7510 (410) 313-5719 howardwic@howardcountymd.gov Kent County (443) 262-4423 (443) 262-9356 uppershore.wic@maryland.gov Montgomery County (CCI) (301) 762-9426 (301) 495-0318 wic-info@cciweb.org Prince George's (Health Department) (301) 856-9600 (301) 856-9609 WIC_PrinceGeorges@co.pg.md.us Prince George's County (Greater Baden) (301) 324-1873 (301) 324-2415 wic@gbms.org Queen Anne's County (443) 262-4423 (443) 262-9356 uppershore.wic@maryland.gov Somerset County (410) 749-2488 (410) 548-5166 lowershore.wic@maryland.gov St. Mary's County 1-877-631-6182 (240) 883-6851 charlescounty.wic@maryland.gov Talbot County (410) 479-8060 (410) 479-4417 midshore.wic@maryland.gov Washington County (240) 313-3335 (240) 313-3313 wchd.wic@maryland.gov Wicomico County (410) 749-2488 (410) 548-5166 lowershore.wic@maryland.gov Worcester County (410) 749-2488 (410) 548-5166 lowershore.wic@maryland.gov Attachment 3.02C 06/11/2026 Page 2 of 2
Policy and Procedure 3.03
Page 1 of 6
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 3.03 Effective Date: October 1, 1995 Revised Date: June 11, 2026
SECTION: FOOD PACKAGES SUBJECT: Provision of WIC-Eligible Nutritionals for Children and Women
A. Policy
1. WIC-Eligible Nutritionals: Federal WIC regulations define WIC-eligible nutritionals as “products that are specifically formulated to provide nutritional support for individuals with a qualifying condition, when the use of conventional foods is precluded, restricted, or inadequate.”
WIC-eligible nutritionals must meet the following guidelines; a. Serve the purpose of a food, meal or diet;
b. May be nutritionally complete or incomplete;
c. Provide a source of calories and one or more nutrients;
d. Be designed for enteral digestion via an oral or tube feeding;
e. May not be a conventional food, drug, flavoring, or enzyme;
f. Meet the definition of medical food in the Orphan Drug Act.
2. Authorized WIC-Eligible Nutritionals: WIC-eligible nutritionals or infant formulas shall only be issued to women or children when prescribed by a Health Care Provider1 (HCP) on the Maryland WIC Medical Documentation Form or prescription note for a specific qualifying medical condition (please see 3a) as part of Food Package III.2 All requests are subject to Competent Professional Authority3 (CPA) approval.
1 A Health Care Provider (HCP) is defined as a practitioner with prescriptive authority, i.e., physician, certified nurse practitioner, certified nurse-midwife or physician’s assistant. 2 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.1.a. 3 A WIC Competent Professional Authority (CPA) is defined by federal WIC regulations as a local agency staff member that is authorized to determine nutritional risk, review formula requests, and prescribe supplemental foods.
Policy and Procedure 3.03
Page 2 of 6 a. The following list includes examples of WIC-eligible nutritionals authorized by Maryland WIC. This list is not inclusive of all WIC-eligible nutritionals available to Maryland WIC participants. Additionally, when age-appropriate and medically indicated, the formulas authorized for infants (see 3.02) may also be used for women and children. Please contact the State Nutrition and Breastfeeding Services Unit with questions.
1. Alfamino Junior 2. Boost Kid Essentials 1.0, Boost Kid Essentials 1.5 Cal 3. Boost, Boost Plus, Boost High Protein, Boost Breeze 4. EleCare Junior 5. Enfagrow Premium Toddler Nutritional Drink 6. Ensure, Ensure Plus, Ensure with Fiber, Ensure Clear 7. Kate Farms Pediatric 1.2 Standard and Pediatric Peptide 1.0 8. Jevity 9. Neocate (EO28) Splash 10. Neocate Junior, Neocate Junior with Prebiotics 11. Neocate Syneo Junior 12. Neocate Splash Junior 13. Nepro 14. Nutramigen Toddler 15. Nutren 16. Nutren Junior 17. PediaSure with Fiber, PediaSure 1.5 with Fiber 18. PediaSure, PediaSure 1.5 Cal 19. PediaSure Peptide, PediaSure Peptide 1.5 Cal 20. Peptamen 21. Peptamen Junior 22. Portagen Powder 23. PurAmino Toddler 24. Similac Go and Grow 25. Suplena 26. Vivonex Pediatric
3. Women and Children Issued Food Package III Women and children eligible for Food Package III must have a documented qualifying condition as documented by a HCP on the Maryland WIC Medical Documentation Form or prescription note that requires the use of an infant formula or WIC-eligible nutritional because the use of conventional foods is precluded, restricted, or inadequate to address their special nutritional needs. 4
All Food Package III requests are subject to CPA approval.
a. Qualifying conditions include, but are not limited to:
4 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.1.a.
Policy and Procedure 3.03
Page 3 of 6 i. premature birth, ii. low birth weight, iii. failure to thrive, iv. inborn errors of metabolism, v. gastrointestinal disorders, vi. malabsorptive syndromes, vii. immune system disorders, viii. severe food allergies that require elemental formulas, ix. life threatening disorders, diseases and medical conditions that impair ingestion, digestion, absorption or the utilization of nutrients that could adversely affect the participant’s nutritional status.
b. Federal Regulations prohibit the issuance of Food Package III for non- qualifying medical conditions. Food Package III shall NOT be issued for the purpose of: i. non-specific formula or food intolerance; ii. food intolerance to lactose or milk protein that can be successfully managed with the use of one of the other WIC food packages (e.g., lactose-free milk or soy beverage to replace cow’s milk). iii. enhancing nutrient intake or managing body weight without an underlying qualifying condition.
4. Quantity Federal WIC Regulations define the maximum monthly allowance (MMA) as the maximum amount of WIC-eligible nutritionals or infant formula WIC shall provide for a woman or a child in Food Package III. The MMA for WIC-eligible nutritionals or infant formula issued to women or children in Food Package III is 910 fluid ounces per month (approximately 30 fluid ounces per day) for ready-to-feed and reconstituted powder, and 455 ounces of liquid concentrate, which would reconstitute to 910 ounces of ready-to-feed.
B. Procedure
1. Medical Documentation from Health Care Provider Only a HCP may request a WIC-eligible nutritional or infant formula for women or children. Written or faxed documentation by a HCP for the request must be provided on the Maryland WIC Medical Documentation Form (Policy and Procedure 3.02C) or on a prescription note. 5
A new prescription shall be obtained at each certification/recertification unless the prescription has been written within 60 calendar days of that appointment. All WIC-eligible nutritional/infant formula requests for women and children are subject to CPA approval.
5 Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.1.a.
Policy and Procedure 3.03
Page 4 of 6 a. At minimum, the following information must be included on the medical documentation form or prescription note:
Section One The name of the participant The birth date of the participant Section Two The medical diagnosis warranting the requested formula Section Three The brand name of the formula prescribed Calorie level needed, if other than the standard dilution Quantity requested, if less than the MMA Section Four Duration the formula is medically required Section Five WIC food requests or restrictions or HCP authorization to allow the WIC CPA to determine the appropriate supplemental foods; Section Six Date of prescription Signature or signature stamp of the HCP and credentials
b. The following information may be included on the medical documentation form or prescription note:
Section One Weight and date measured Length/Height and date measured Hemoglobin/Hematocrit and date measured Section Two The symptoms experienced by the child or woman related to the medical diagnosis
2. Food Package Assignment Policy and Procedure 3.01 shall be followed when choosing the optimal food package.
a. The CPA may not issue the WIC-eligible nutritional or exempt infant formula for longer than the duration requested by the HCP. If required by policy or deemed appropriate by the CPA’s nutrition assessment, the CPA may require the HCP to reassess the medical necessity of the formula sooner than the requested duration on the Medical Documentation Form or prescription note.
b. Quantity of the WIC-eligible nutritional or infant formula provided shall be customized to a volume that at least meets and most closely matches the volume of formula consumed, up to the maximum volume allowed per WIC regulations.
c. If the prescription authorizes the participant to receive any of the WIC foods along with the prescribed WIC-eligible nutritional or infant formula, a CPA shall customize the food package by selecting a core food package for the participant’s category that provides the foods allowed. The formula requested and specific quantity shall be added to the food package. Foods that have not been prescribed shall be zeroed from the customized food package; quantities of foods that exceed what has been prescribed shall be reduced to match the
Policy and Procedure 3.03
Page 5 of 6 prescription.
d. The HCP may authorize the WIC CPA to determine the appropriate supplemental foods and their amounts by checking “WIC professional may determine WIC foods and amounts” on the Medical Documentation Form, or by indicating the same on a prescription note.
e. When an infant formula is requested for children and women participants, the guidelines for issuance of these formulas shall be followed (see Policy and Procedure 3.02).
3. Incomplete Medical Documentation Formula shall not be issued until all required information is obtained and documented.
a. If the prescription is only missing the duration requested and the HCP is unavailable, one month’s allotment may be provided until the length of time is obtained from HCP and documented in the comment section of the Food Prescription Notes screen.
b. If the WIC Food Requests section is incomplete on the Medical Documentation Form or not specified on the prescription note, a “formula only” package must be issued. Authorization for WIC foods must be documented before supplemental WIC foods can be issued.
c. If the HCP signature is missing, a signed form shall be obtained in order to assign the formula.
d. If the written prescription is missing other required information (e.g., medical diagnosis, illegible HCP name/signature, missing HCP credentials), and obtaining a new, written prescription would cause undue hardship to the participant or delay in the provision of formula that would place the participant at nutritional risk, documentation of a phone contact with the health care provider or HCP’s office staff will suffice. Documentation of the phone contact must include: the name of the staff making the call to the health care provider; name of the HCP; name of the person providing the information (if not speaking directly with the HCP); date of the phone call; and all the required information about the WIC-eligible nutritional.
4. Documentation of Food Package III Requests in the Participant Record a. Prior to issuance, the CPA shall: i. evaluate, pend, approve and authorize, or not approve, all requests for products other than the contract infant formulas; ii. notify the HCP when any modifications to original requests are made, if appropriate.
b. All Medical Documentation Forms or food prescription notes shall be scanned into the management information system and documented by the CPA in the
Policy and Procedure 3.03
Page 6 of 6 Food Prescription Note screen at the time of issuance.
c. The name of the CPA who evaluated the need for the formula and authorized its issuance must be documented in the Food Prescription Note screen of the management information system.
d. The paper documentation (Medical Documentation Form or food prescription note) shall be kept on file at the local agency for a minimum of six months.
---------------------------------------------------------------------------------------------------------------------- Attachments: 3.03 A Standard Dilution Rates and Calorie Levels for Select WIC-Eligible Nutritionals
---------------------------------------------------------------------------------------------------------------------- References: 1. Section 5(b)(3) of the Orphan Drug Act (21 U.S.C. 360ee(b)(3)). 2. 7 CFR 246 Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Revisions in the Food Packages-Final Rule, 3/04/14 ----------------------------------------------------------------------------------------------------------------------
Revisions: 06/17 Updated policy based on eWIC terminology.
07/20 Added Medical Documentation Forms from other WIC Programs accepted if the form contains all information listed in B.1.a.
05/22 Attachment 3.03A Corrected calorie level at standard dilution for Nutramigen Toddler to 20.
06/24 Removed Enfagrow Toddler Transitions and changed the name of Enfagrow Next Step to Enfagrow Premium Toddler Nutritional Drink in 3.03, section A. 2. a. 3.03 A.: Added Kate Farms Pediatric Standard 1.2 and Kate Farms Pediatric Peptide 1.0 and 1.5. 03/25 Removed Bright Beginnings Soy Pediatric Drink and Gerber Good Start Stage Three from 3.03, 2a and 3.03A, and added Neocate Syneo Junior to both Kate Farms products to 3.03 2a. 01/26 Revised B, 4c. and d. to clarify the procedure for missing and illegible information on Medical Documentation Forms. 06/26 Revised A2a: Updated formula name in chart; revised B1a: Changed section numbers in chart to match the revisions in 3.02C; revised B3b: changed wording to match the revisions in 3.02C.
Standard Dilutions and Calorie Levels for Select WIC-Eligible Nutritionals Attachment 3.03A 3/4/2025
Page 1 of 2
The products listed in this table are select examples of Maryland WIC Authorized infant formula or WIC-eligible nutritionals. This list is not inclusive of all products or forms of products authorized. Please contact the State WIC office with questions regarding authorized infant formula or WIC-eligible nutritionals. All infant formula or WIC-eligible nutritional requests are subject to Local Agency CPA approval.
● Calorie Level at Standard Dilution: is the reconstituted calorie level per fluid ounce as stated in the manufacturer instructions for powder and liquid concentrate forms of infant formula or WIC-eligible nutritional. Any variation from the standard dilution must be under the supervision of the participant’s Health Care Provider. ● Standard Calorie Level: is the calorie level per fluid ounce for ready-to-feed infant formula or WIC-eligible nutritionals. Ready-to-feed infant formula or WIC-eligible nutritional should NEVER be diluted with water.
Key: PWD: Powder LCN: Liquid Concentrate RTF: Ready-to-Feed
Calorie Level at Standard Dilution for Select Powder and Liquid Concentrate WIC-Eligible Nutritionals Product Name Form Calorie Level at Standard Dilution Alfamino Junior PWD 30 kcal/fl. oz. EleCare for Infants PWD 20 kcal/fl. oz. EleCare Junior PWD 30 kcal/fl. oz. Enfagrow Premium Toddler Nutritional Drink PWD 20 kcal/fl. oz. Neocate Infant PWD 20 kcal/fl. oz. Neocate Junior PWD 30 kcal/fl. oz. Neocate Junior with Prebiotics PWD 30 kcal/fl. oz. Neocate Syneo Junior PWD 30 kcal/fl. oz. Nutramigen Toddler PWD 20 kcal/fl. oz. Pepdite Junior PWD 30 kcal/fl. oz. Peptamen PWD 30 kcal/fl. oz. Peptamen Junior PWD 30 kcal/fl. oz. Portagen PWD 30 kcal/fl. oz. PurAmino Infant PWD 30 kcal/fl. oz. PurAmino Toddler PWD 30 kcal/fl. oz. Similac Go and Grow PWD 19 kcal/fl. oz. Vivonex Pediatric PWD 24 kcal/fl. oz.
Standard Dilutions and Calorie Levels for Select WIC-Eligible Nutritionals Attachment 3.03A 3/4/2025
Page 2 of 2
Calorie Level of Select Ready-to-Feed WIC-Eligible Nutritionals Product Name Form Standard Calorie Level Boost Kid Essentials 1.0 Cal RTF 30 kcal/fl. oz. Boost Kid Essentials 1.5 Cal RTF 45 kcal/fl. oz. Boost RTF 30 kcal/fl. oz. Boost Plus RTF 45 kcal/fl. oz. Boost High Protein RTF 30 kcal/fl. oz. Boost Breeze RTF 30 kcal/fl. oz. Boost Kid Essentials 1.0 Cal RTF 30 kcal/fl. oz. Enfaport RTF 30 kcal/fl. oz. Ensure RTF 30 kcal/fl. oz. Ensure Plus RTF 45 kcal/fl. oz. Ensure with Fiber RTF 30 kcal/fl. oz. Ensure Clear RTF 30 kcal/fl. oz. Jevity RTF 30 kcal/fl. oz. Kate Farms Pediatric Standard 1.2 RTF 36 kcal/fl.oz. Kate Farms Pediatric Peptide 1.0 RTF 30 kcal/fl. oz. Kate Farms Pediatric Peptide 1.5 RTF 44 kcal/fl. oz. Neocate (EO28) Splash RTF 30 kcal/fl. oz. Neocate Splash RTF 30 kcal/fl. oz. Nepro RTF 60 kcal/fl. oz. Nutren RTF 30 kcal/fl. oz. Nutren Junior RTF 30 kcal/fl. oz. PediaSure RTF 30 kcal/fl. oz. PediaSure 1.5 Cal RTF 45 kcal/fl. oz. PediaSure with Fiber RTF 30 kcal/fl. oz. PediaSure 1.5 with Fiber RTF 45 kcal/fl. oz. PediaSure Peptide RTF 30 kcal/fl. oz. PediaSure Peptide 1.5 Cal RTF 45 kcal/fl. oz. Pediasure Enteral Formula RTF 30 kcal/fl. oz. Pediasure with Fiber Enteral Formula RTF 30 kcal/fl. oz. Suplena RTF 60 kcal/fl. oz.
Policy and Procedure 3.04
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 3.04 Effective Date: October 1, 1995 Revised Date: February 12, 2026
SECTION: FOOD PACKAGES SUBJECT: Authorized Foods
A. Policy
A listing of food types and brand names that meet WIC food package specifications shall be distributed to local agencies for issuance to all participants and caregivers of infant and child participants. This listing, known as the WIC Authorized Foods List, is shown as Attachment 3.04A.
The WIC Authorized Foods List shall be reviewed periodically to ensure that the foods continue to meet the specifications detailed in Attachment 3.04B. In general, to become WIC-authorized, foods must:
1. Meet the specifications detailed in Attachment 3.04B. 2. Be available within the state of Maryland. Priority will be given to foods that are widely distributed throughout the state. Foods available only in a single jurisdiction may be considered to meet a participant or local agency need. 3. Be free of artificial, reduced-calorie, or no-calorie sweeteners. 4. Be available at a reasonable price to maintain cost neutrality of food packages. 5. Allow a variety of choices and consider participant cultural and other food preferences.
B. Procedure
The State WIC Nutrition Services Unit will evaluate foods for the WIC Authorized Foods List. A Request for Product Information shall be sent to food manufacturers and vendors and all products that are submitted by the stated deadline will be reviewed. --------------------------------------------------------------------------------------------------------------------- - Attachments: 3.04A Maryland WIC Program Authorized Foods List 3.04B Specifications for Authorized Foods --------------------------------------------------------------------------------------------------------------------- - References: 1. Federal Regulations, 7 CFR Part 246, Table 4 CFR 246.10(e)(12). Special
Policy and Procedure 3.04
Page 2 of 3 Supplemental Nutrition Program for Women, Infants and Children (WIC): Revisions in the WIC Food Packages; Final Rule --------------------------------------------------------------------------------------------------------------------- Revisions: 10/2007 Updated attachments (policy statement) and included American Dietetic Association as a reference due to length.
10/2009 Removed requirements for printing of Authorized Foods List. Changed period for review of the List from every three years to annually. Revised criteria for determining acceptability of specific foods for inclusion on the List. Updated Attachment 3.04B to reflect revisions to food packages required by the Interim Final Rule. Removed Attachment C. Updated references.
10/2010 Attachment 3.04A changed to current Authorized Foods List (October 2009 – Revised January 2010)
01/2011 Attachment 3.04A changed to current Authorized Foods List (January 2011) 3.04B revised specifications to include soy products.
10/2012 Removed artificial flavorings and colorings from A3. Attachment 3.04A changed to October 2012 Authorized Foods List, updated for purpose of cost containment.
10/2013 Attachment 3.04A changed to October 2013 Authorized Foods List, updated to clarify food items allowed and not allowed and to assure availability of listed items.
10/2014 Attachment 3.04A changed to reflect the revisions to food packages required or allowed by the Final Rule (Authorized Foods List October 2014). Several cereals, an additional variety of soy beverage, and a list of specific whole grain breads were included. An educational section was added on how to use infant fruit and vegetable checks to obtain the full nutritional benefit.
04/2015 Attachment 3.04A changed to current Authorized Foods List (October 2014 – Revised April 2015). Attachment 3.04B updated to allow for the issuance of reduced-fat milk. Super and ultra skim milks were added as non- allowable items. Whole grain bread was added as a substitution for 100% whole wheat bread. White potatoes were deleted as a non-allowable item. Table 4 CFR 246.10(e)(12) was added as a reference.
10/2015 Reformatted Attachment 3.04B. Removed Colby, Muenster and Provolone as allowed cheeses. Removed “may not be organic” under infant fruits & vegetables and infant meats.
6/2017 Updated Attachment 3.04B to reflect authorized foods that are included in the Authorized Foods List.
Policy and Procedure 3.04
Page 3 of 3
10/2018 Revised 3.04A based on authorized foods open submission and addition of yogurt and whole wheat/whole grain pasta. Updated 3.04B to include yogurt and whole wheat/whole grain pasta.
8/2021 Revised 3.04A based on authorized foods open submission and addition of oats and organic products. Updated 3.04B to include oats and organics.
2/2026 Revised 3.04A based on authorized foods, open submission, and addition of new products. Updated 3.04B to reflect the Final Rule, 4/18/24 food package revisions authorized foods and Authorized Foods List, Effective February 2026 with inclusion of plant-based milk alternatives, sunflower seed butter, dried fruits and vegetables, fresh herbs, whole wheat pita, white quinoa, bulgur, buckwheat, and cornmeal. Removal of organic products except in tofu, fresh fruits and vegetables, fresh herbs, and infant foods (cereal, fruit and vegetable, and meat).
BETTER NUTRITION BRIGHTER FUTURE WIC AUTHORIZED FOODS LIST EFFECTIVE FEBRUARY 2026
Download the Maryland WIC app! To find and download the Maryland WIC mobile app, go to Google Play or the App Store, depending on your type of mobile device.
Use the app to: • Check your monthly benefits and balances. It is always up to date! • See what foods are WIC approved. All information from the Authorized Foods List is in the app! • Scan new foods in the grocery store to see if they are WIC approved.
Please check our website www.mdwic.org for updates to the Approved Food List Join the WIC Client Portal!
WIC provides nutrition education, breastfeeding support, healthy supplemental foods, and health referrals for pregnant women, new mothers, infants, and children under the age of five. To access the Maryland WIC client portal, go to wicclientportal.health.maryland.gov. Use the portal to: • Determine eligibility for WIC and enroll in Maryland WIC Program for New Applicants. • Add your new baby to your WIC account. • Schedule a new WIC appointment, view past WIC appointments, and cancel or reschedule appointments. • Submit a request for help from WIC staff. WIC fraud prevention is everyone’s responsibility! By following these rules, you help the Maryland WIC program help you and others. • DO NOT sell or give away your WIC foods and benefits. • DO NOT buy or try to buy food items that are not WIC approved with your benefit. • DO NOT return your WIC foods to the store for a refund or store credit. • REPORT stores and other WIC participants that you know are not following the rules to your local WIC agency. • Check your monthly benefits and balances. It is always up to date! • Upload and sign documents to get ready for your upcoming appointment.
Shopping List Terms BAG - bag CAN - can CTR - container DOZ - dozen GAL - gallon HGL - half gallon OZ - ounces QT - quart $$$ - dollars 4PK - 4 pack 6PK - 6 pack Nutritious foods like what you get from WIC can help your family be healthy. Eating the right foods can help babies and children grow and learn better. WIC foods include: • Fruits and Vegetables for vitamins and minerals to help your body stay healthy • Dairy products that provide calcium and vitamin D for strong bones • Protein to build muscles and organs • Whole grains for fiber and vitamins • Cereal for iron and other vitamins for healthy blood You will still need to buy other foods. WIC foods are meant to add to what you already buy. WIC staff can give you referrals for other programs that can help you feed your family. Organic food is allowed for the following: • Fresh, frozen, canned, and dried fruits and vegetables • Fresh herbs • Baby Food - fruits, vegetables, and meats • Baby Food Cereal • Tofu WIC foods are not approved with artificial, reduced-calorie, no-calorie sweeteners, or artificial food dyes.
BABY FOODS BABY FORMULA • BABY FOOD CEREAL BABY FOOD FRUITS & VEGETABLES BABY FOOD MEAT BABY FOODS
BABY FOODS BABY FORMULA BUY • Brand, type, and size issued ONLY BABY FOOD CEREAL BUY • 8- or 16-oz (227 or 454 g) container • Dry • Organic is OK • Store brand if available Not WIC Approved: • With added DHA • With added fruit • With formula
Choose to breastfeed. It is natural, healthy, and convenient. BABY FOODS BABY CEREAL BABY FORMULA
BABY FOOD FRUITS & VEGETABLES BUY: • 4-oz (113 g) containers • 2-packs of 2-oz (113 g) containers are OK • 2-packs of 4-oz (226 g) containers are OK • Plain vegetables or mixed vegetables (example: carrots and sweet potatoes) • Plain fruit or mixed fruits (example: pears and bananas) • Mixed fruit and vegetables (example: apples and spinach) • Organic is OK • Store brand if available Not WIC Approved: • With DHA • With added meat, yogurt, cereal, pasta, or rice • Dinners, desserts, soups, or stews • Pouches or smoothies • Refrigerated baby foods • Multi-packs larger than 2-packs of 4-oz containers BABY FOOD MEAT BUY: • 2.5-oz (71 g) single container • Plain chicken, turkey, beef, lamb, veal, or ham • With gravy or broth is OK • Organic is OK • Store brand if available Not WIC Approved: • With added DHA • With added vegetables, fruit, rice, cereal, or pasta • Dinners, meat sticks, soups, or stews • Pouches A 2-pack of 2-oz (113 g) containers equals 1 container. 2-pack of 4-oz (226 g) containers equals 2 containers. 2 OZ = 4 OZ =
FRUITS & VEGETABLES FRESH • FRESH HERBS • FROZEN • DRIED • CANNED FRUITS & VEGETABLES
FRUITS & VEGETABLES BUY: • Any brand • Organic is OK FRESH BUY: • Loose or pre-packaged • Whole or cut • Vegetables and fruit packaged with herbs are OK Not WIC Approved: • With dips, sauces, or dressings • With cheese, nuts, or croutons • Salad bar items, fruit baskets, or decorative items FRESH HERBS
Basil
Bay Leaf
Chives
Cilantro
Dill
Fennel
Garlic
Ginger Root
Lemon Grass
Marjoram
Mint
Oregano
Parsley
Rosemary
Sage
Thyme
Tarragon
Turmeric Root BUY: • Fresh • In a plastic container/bunch • Blends of approved herbs are ok Not WIC Approved: • Dried herbs or spice • Potted herbs • Seeds • With fats or oils • With added sugars FRUITS & VEGETABLES BUY fresh, frozen, canned, and dried fruits and vegetables with your WIC Fruit & Vegetable benefit.
FROZEN BUY: • Plain • Low sodium is OK • Added herbs and spices are OK Not WIC Approved: • With sugar or syrup • With artificial, reduced-calorie, or no-calorie sweeteners • With rice, pasta, breading, or other grains • With sauces, cheese, or milk • With butter, fat, oil, or meat • Soup
DRIED BUY: • Plain dried fruits or vegetables Not WIC Approved: • With added fats or oils • With added sugars • With added nuts • With artificial, reduced-calorie, or no-calorie sweeteners • Fruit leathers or roll-ups CANNED BUY: • Water or juice packed • Low sodium is OK • Added herbs and spices are OK Not WIC Approved: • Water as the first ingredient • With sugar or syrup • With artificial, reduced-calorie, or no-calorie sweeteners • With butter, fat, oil, or meat • With rice, pasta, or other grains • With vinegar • Pickled vegetables, relishes, olives, or catsup/ketchup • Soup • Pouches Beans: BUY with your WIC beans benefit. See PROTEIN pages for details.
DAIRY DAIRY COW'S MILK • CHEESE • PLANT-BASED MILKS • TOFU • YOGURT
COW'S MILK BUY: • Type and size issued • Store brand if available BUY if issued: • Lactose-reduced or lactose-free • Dry • Evaporated • Ultra-High Temperature (UHT)
Not WIC Approved: • 100% grass fed or organic • Specialty milks, such as with added DHA, A2, ultra-filtered, or protein-fortified • Cultured milks such as acidophilus, buttermilk, or kefir • Flavored or sweetened • Raw (unpasteurized) milk • Sweetened condensed milk • Filled evaporated milk • Glass containers
DAIRY
CHEESE BUY: • 8-or 16-oz (226 or 453 g) package • Domestic cow milk ONLY: American, Cheddar, Colby, Monterey Jack, Muenster, Mozzarella, Provolone (non-smoked), or Swiss • Block, sliced, shredded, stick, string, cubed or cracker size slices are OK • Low fat, reduced fat, and low sodium are OK • Blends of approved cheeses are OK (like Colby-Jack) • Store brand if available
Not WIC Approved: • Organic • Imported • From the deli • Made from goat or sheep milk • Individually wrapped slices if not 100% cheese • Processed cheese product, spread, or food • Fresh mozzarella • Cream, ricotta, or cottage cheese • With added flavoring, nuts, peppers, dried fruit, or crackers
PLANT BASED MILKS BUY: Shelf-stable quarts 32-oz (946 mL) or refrigerated half gallons 64-oz (1.89 L) • Brands and types shown here ONLY • Types and sizes as issued. Not WIC Approved: • Organic
Shelf-stable quarts: Pacific Foods • Ultra Soy Milk Original Silk • Soy Original Refrigerated half gallons: 8th Continent • Soymilk Original Bettergoods • Plant-based Soymilk Original Silk • Kids Oatmilk Blend Original 59-oz (1.75 L) • Soy Original
SOY
TOFU BUY: • 10-oz (283 g) container or larger • Block tofu • Organic is OK • Brands and types shown here ONLY Not WIC Approved: • Any other form other than block (cubed) • With added fats, sugar, oil, or salt • With added flavorings, sauces, or seasonings Franklin Farms • Firm, Medium Firm, Extra Firm, Soft • Organic: Firm, Pressed Firm, Medium Firm, Extra Firm House Foods • Premium: Firm, Medium Firm, Extra Firm • Organic: Firm, Medium Firm, Extra Firm Nature’s Promise • Organic: Firm, Extra Firm Nature’s Soy • Firm, Extra Firm, Soft O Organics • Organic: Firm, Sprouted Super Firm Vac Pack, Extra Firm Simple Truth Organic • Organic: Firm, Extra Firm SoyBoy • Organic: Firm Wegmans • Organic: Firm Woodstock • Organic: Firm, Extra Firm
YOGURT BUY: • 32-oz (907 g), single containers • Brands and types shown here ONLY • Fat content as shown on your shopping list Not WIC Approved: • Greek, Islandic (Skyr), or Swiss style • 100% grass fed or organic • Multi-packs • Lactose free, plant-based, goat, or sheep milk • Drinkable, pouch, tubes, or infant • With added DHA • With artificial, reduced-calorie, or no-calorie sweeteners • With added mix-in ingredients such as granola, candy pieces, honey, or nuts FAT FREE & NON FAT YOGURT Best Yet • Plain Bowl & Basket • Plain Essential Everyday • Plain Food Club • Plain Food Lion • Plain
Giant • Plain, Vanilla Great Value • Plain Lucerne • Plain LOW FAT YOGURT Best Yet • Vanilla Bowl & Basket • Plain, Vanilla, Strawberry Dannon • Plain
Essential Everyday • Blended Vanilla, Blended Strawberry, Blended Blueberry Food Club • Blended Vanilla, Blended Strawberry Food Lion • Vanilla
Giant • Plain LALA • Plain Lucerne • Plain, Strawberry Wegmans • Plain Weis • Plain WHOLE MILK YOGURT Bowl & Basket • Plain Brown Cow • Plain, Vanilla, Maple Lucerne • Plain Weis • Plain If you find yogurt not on the list, use the mobile app scanner to see if it is WIC approved!
PROTEIN PROTEIN EGGS • PEANUT & SUNFLOWER SEED BUTTERS BEANS, PEAS, & LENTILS • CANNED FISH
EGGS BUY: • One dozen carton • White or brown • Medium or large • Cage free is OK • Store brand if available Not WIC Approved: • Organic, free range, or pasture raised • Low fat or cholesterol free, omega-3, pasteurized, fertile, or other specialty eggs • Small, extra large, or jumbo size eggs • Small, extra large, or jumbo size eggs
PEANUT & SUNFLOWER SEED BUTTERS BUY: • 16–18-oz (454-510 g) container • Type issued ONLY • Plain, smooth, crunchy, extra crunchy, or creamy • Low sodium and low sugar are OK • Natural and fresh ground are OK • Store brand if available Not WIC Approved: • Organic • Peanut butter spreads • Nut butters other than peanut • Seed butters other than sunflower seed • With non-hydrogenated oil or Palm oil • Reduced fat • With artificial, reduced-calorie, or no-calorie sweeteners • Honey roasted, mixed with marshmallow, jelly, jam, honey, or chocolate • Powdered or dry
PROTEIN
BEANS 15-16 OZ BEANS 15-16 OZ BEANS 15-16 OZ BEANS 15-16 OZ DRIED BEANS 16 OZ BEANS, PEAS, & LENTILS BUY: • Dry, 16-or 32-oz (454 or 907 g) bag • Canned, packed in water, 15–16-oz (425–454 g) can • Beans like kidney, pinto (any color), black, red, navy, garbanzo (chickpeas), lima, butter, great northern, cannellini, mung, or fava • Peas like split peas or black-eyed peas • Lentils • Fat-free refried beans • Store brand if available Not WIC Approved: • Organic • Water as the first ingredient • Pork and beans, baked beans, or chili beans • Soup, soup mixes, or with flavor packets • Beans with sauce, vegetables, meat, sugar, fat, or oil
Green or wax beans, or sweet peas: BUY with your WIC fruit & vegetable benefit 4 cans of beans 1 lb bag of dry beans or
CANNED FISH BUY: • Chunk light tuna, 5-6 oz (142–170 g) cans, 4-packs of 5-oz (567 g) cans, or 12-oz (340 g) cans • Pink salmon, 5–7.5-oz (142–213 g) cans, 4-packs of 5-oz (567 g) cans, or 14.75-oz (418 g) cans • Sardines, 3.75–5.5-oz (106–156 g) cans or 15-oz (425 g) cans • Packed in water or oil • Sardines and Chunk Light Tuna with added spices, sauces, and flavorings such as tomato, mustard, herb, or lemon • Regular or lower in sodium is OK • Store brand if available Not WIC Approved: • Organic • Albacore or white tuna • Red salmon • Gourmet • Pouch, bowl, or kit • Pink salmon with added spices, sauces, or flavorings
Possible ways to buy fish 20-ounces (567 g): 2–5-oz (142 g) cans of tuna and 2–5-oz (142 g) cans of salmon 4-packs of 5-oz (567 g) cans of tuna or salmon 1–7.5-oz (213 g) can of salmon and 2–3.75-oz (106 g) cans of sardines and 1–5-oz (142 g) can of tuna 1–15-oz (425 g) can of sardines and 1–5-oz (142 g) can of tuna or salmon 15-ounces (425 g): 3–5-oz (142 g) cans of tuna or salmon 1–15-oz (425 g) can of sardines 1–5-oz (142 g) can tuna or salmon, 1–6-oz (170 g) can of tuna or salmon, and 1–3.75-oz (106 g) can of sardines 1–14.75-oz (418 g) can of salmon 12-ounces (340 g): 1–12-oz (340 g) can of tuna 2–6-oz (170 g) cans of tuna or salmon 10-ounces (283 g): 2–5-oz (142 g) cans of tuna or salmon 6-ounces (170 g): 1–6-oz (170 g) can of tuna or salmon 1–3.75-oz (106 g) sardines and 1–6-oz (170 g) can of tuna or salmon
WHOLE GRAINS BROWN RICE • WHITE QUINOA • BULGUR BUCKWHEAT & CORNMEAL • SOFT CORN & WHOLE WHEAT TORTILLAS • 100% WHOLE WHEAT BREAD & ROLLS WHOLE WHEAT PITA • OATS WHOLE WHEAT PASTA WHOLE GRAINS
WHOLE GRAINS WHOLE GRAINS BROWN RICE, WHITE QUINOA, BULGUR, BUCKWHEAT, & CORNMEAL BUY: • 12–32-oz (340-907 g) package • Dry, plain • Store brand if available Not WIC Approved: • Organic • Ready-to-serve, precooked, or boil-in-bag • Degerminated or degermed cornmeal • Whole grain flours • With added flavors, sauce, spice packets, or vegetables • With added sugars, fats, oils, or salt (sodium) SOFT CORN & WHOLE WHEAT TORTILLAS BUY: • 16-oz (454 g) package • Brands and types shown here ONLY Not WIC Approved: • Organic • Hard shell tortillas • Enriched wheat tortillas • White flour tortillas • With added flavorings Bowl & Basket • Whole Wheat Celia's • White Corn • Yellow Corn • Whole Wheat Essential Everyday • Corn Soft Taco • Whole Wheat Soft Taco Food Club • White Corn Fajita Style • Whole Wheat Wrap Style
Giant • Yellow Corn Small Fajita • White Corn Small Fajita • Whole Wheat Medium Soft Shell Taco Great Value • Whole Wheat La Banderita • White Corn • Yellow Corn • 100% Whole Wheat Soft Taco • 100% Whole Wheat Fajita Signature Select • Whole Wheat Soft Taco Weis • Whole Wheat 100% WHOLE WHEAT BREAD & ROLLS BUY: • 16–24-oz (454-680 g) bread packages • 12–16-oz (340-454 g) bun/roll package • Must have “100% Whole Wheat” on the front label Not WIC Approved: • Organic • Bagels, English muffins, or Naan bread • Enriched or White bread and rolls Things to look for when buying whole wheat bread: STEP 1: Check the front label 100% whole wheat STEP 2: Check ounces (oz) or grams (g) in product STEP 3: Check the ingredient list Whole wheat flour is the first ingredient listed 100% WHOLE WHEAT NET WT 24oz (680 g) Nutrition Facts 14 Servings Per Container Serving Size: 1 Slice (49 g) Calories 130 Amount per serving Total Fat 2.5 g 3% Saturated Fat 0.5 g 3% Trans Fat 0 g Polyunsaturated Fat 1 g Monounsaturated Fat 0 g Cholesterol 0 mg 0% Sodium 180 mg 8% Total Carbohydrate 23 g 8% Dietary Fiber 4 g 14% Total Sugars 4 g Includes 4 g Added Sugars Protein 5 g 0% % Daily Value Vitamin D 0 mcg 0% • Calcium 40 mg 4% • Iron 1.3 mg 8% • Potassium 125 mg 2% • Thiamin 0.1 mg 8% • Riboflavin 0.1 mg 8% • Niacin 2 mg 15% • Folate 10 mcg DFE 2% (0 mcg folic acid) MADE FROM: WHOLE WHEAT FLOUR, WATER, SUGAR, WHEAT GLUTEN, YEAST, VEGETABLE OILS (SOYBEAN AND/OR CANOLA), MOLASSES, CONTAINS 2% OR LESS OF: OAT FIBER, SALT, MONOGLYCERIDES, CALCIUM PROPIONATE AND SORBIC ACID TO EXTEND FRESHNESS, SODIUM STEAROYL LACTYLATE, SOY LECITHIN, WHEY, CITRIC ACID, BUTTER. CONTAINS: WHEAT, MILK, SOY.
WHOLE WHEAT PITA BUY: • 12–18-oz (340-510 g) pita package • Brands and types shown here ONLY Mission • Whole Wheat Pita Sam's Choice • Whole Wheat Greek Style Pita OATS BUY: • 16–32-oz (454-907 g) package • Dry, plain • Brands and types shown here ONLY Not WIC Approved: • Organic • Steel-cut oats • With added flavors, sugar, or fats • With added fruit or nuts Best Yet • Old Fashioned Oats Food Club • Old Fashioned Oats • Quick Oats Food Lion • Old Fashioned Oats • Quick Oats Full Circle Market • Old Fashioned Oats Gluten Free Giant • Old Fashioned Oats • Quick Oats Giant Eagle • Old Fashioned Oats • Quick Oats Good & Gather • Old Fashioned Oats • Quick Oats
Harris Teeter • Old Fashioned Oats • Quick 1 Minute Oats Mom's Best • Old Fashioned Oats • Quick Oats Quaker • Old Fashioned Oats • Quick 1 Minute Oats • Quick 1 Minute Oats Gluten Free Signature Select • Old Fashioned Oats • Quick Oats WHOLE WHEAT PASTA BUY: • 16-oz (454 g) package • Whole wheat flour or whole durum wheat flour must be only flour ingredients listed • Any shape Not WIC Approved: • Organic • With added flavors, seasonings, or vegetables • With added sugars, fats, oils, salt, protein, or fiber • Refrigerated or frozen pasta/ meals • Pasta made from any other flour Bowl & Basket Essential Everyday Food Lion Giant Great Value Harris Teeter Ronzoni Healthy Harvest Signature Select Weis If you find whole grains not on the list, use the mobile app scanner to see if it is WIC approved!
SOME EXAMPLES OF HOW TO BUY 24 OZ (680 G) OF WHOLE GRAINS Grain = brown rice / bulgur/ buckwheat / white quinoa / cornmeal 1 Loaf of 24-oz (680 g) bread 1 Package of 24-oz (680 g) grain YOU PICK ANY TWO 1 Package of 12-oz (340 g) rolls 1 Package of 12-oz (340 g) pita 1 Package of 12-oz (340 g) grain
SOME EXAMPLES OF HOW TO BUY 48 OZ (1360 G) OF WHOLE GRAINS Grain = brown rice / bulgur/ buckwheat / white quinoa / cornmeal YOU PICK ANY THREE 2 Loaves of 24-oz (680 g) bread 1 Loaf of 24-oz (680 g) bread + 1 Bag of 12-oz (340 g) grain + 1 Package of 12-oz (340 g) roll 2 Bags of 15-oz (425 g) buns/rolls + 1 Package of 18-oz (510 g) oats 1 Loaf of 24-oz (680 g) buns/rolls + 1 Bag of 24-oz (680 g) grain 1 Loaf of 20-oz (567 g) bread + 1 Package of 12-oz (340 g) pita + 1 Box of 16-oz (454 g) pasta 1 Loaf of 16-oz (454 g) bread 1 Bag of 15–16-oz (425-454 g) buns/rolls 1 Package of 16-oz (454 g) tortilla 1 Box of 16-oz (454 g) pasta 1 Bag of 16-oz (454 g) grain 1 Package of 16-oz (454 g) oats
JUICE 100% JUICE JUICE
100% ORANGE JUICE OR 100% GRAPEFRUIT JUICE BUY: • 64-oz (1.89 L) container • Unsweetened • 100% Orange Juice and 100% Grapefruit Juice: ANY brand is OK • Added calcium and vitamins are OK • Added fiber is OK • Store brand if available Not WIC Approved: • Organic • Fresh-squeezed • With added sugar • With artificial, reduced-calorie, or no-calorie sweeteners • Cocktails, punch, drink, or light JUICE 100% Juice 64-oz
100% JUICE BUY: • 64-oz (1.89 L) container • 100% juice, unsweetened • Brands and flavors shown here ONLY • Added calcium and vitamins are OK • Added fiber is OK Not WIC Approved: • Organic • With added sugar • With artificial, reduced-calorie, or no-calorie sweeteners • Cocktails, punch, drink, or light Apple & Eve • Apple • Apple, Natural Style • Big Bird's Apple • Cranberry Apple • Cranberry Blend • Cranberry Grape • Cranberry Pomegranate • Cranberry Raspberry • Elmo & Abby's Mango Strawberry • Elmo & Tango’s Punch • Grover's White Grape • Pineapple Tangerine • Strawberry Passion • Watermelon Grape Best Yet • Apple • Grape • Orange Mango • Orange Pineapple • Pineapple • Tomato • Vegetable • White Grape Bowl & Basket • Apple • Grape • Pineapple • Pineapple from Concentrate • Tomato • Vegetable • White Grape Campbell's • Tomato • Tomato Low Sodium
Essential Everday • Apple • Apple Cider • Grape • Cranberry Flavored Juice Blend • Pineapple • Tomato • Vegetable • White Grape Food Club • Apple • Grape • Pineapple • Tomato • Vegetable • White Grape Food Lion • Apple • Cranberry Juice Blend • Grape • Honeycrisp Apple Juice Blend • Pineapple • Ruby Red Grapefruit Blend • Tomato • Vegetable • White Grape • White Grape Peach Freedom's Choice • Apple • Grape • Tomato Giant • Apple • Apple Cider • Apple from Concentrate • Grape • Tomato • Vegetable • White Grape Giant Eagle • Apple • Gala Style Apple • Granny Smith Style Apple • Grape • White Grape Great Value • Apple • Apple Not From Concentrate • Cranberry • Cranberry Pomegranate • Mango Peach
• Pear • Pineapple • Tomato • Vegetable • Vegetable Low Sodium • White Grape • White Grape Peach Harris Teeter • Apple • Cranberry • Cranberry Grape • Grape • Pineapple • Tomato • Vegetable • White Grape • White Grape Peach Juicy Juice • Apple • Apple Raspberry • Berry • Cherry • Fruit Punch • Grape • Kiwi Strawberry • Mango • Orange Tangerine • Peach Apple • Strawberry Banana • Strawberry Watermelon • Tropical • White Grape Langers • Apple • Apple Berry Cherry • Apple Cranberry • Apple Grape • Apple Kiwi Strawberry • Apple Orange Pineapple • Apple Peach Mango • Concord Grape • Cranberry • Cranberry Raspberry • Fruit Punch • Grape • Pineapple Libby's • Pineapple Market Pantry • Pineapple
Mott's • Apple • Apple Cherry • Apple Mango • Apple White Grape • Fruit Punch • Strawberry Kiwi • Pineapple Passionfruit Nature's Nectar • Apple • Grape • White Grape Northland • Blueberry Blackberry Acai • Cranberry • Cranberry Grape • Cranberry Pomegranate • Cranberry Raspberry • Pomegranate Blueberry Ocean Spray • Cranberry • Cranberry Cherry • Cranberry Concord Grape • Cranberry Elderberry • Cranberry Mango • Cranberry Pineapple • Cranberry Pomegranate • Cranberry Raspberry • Cranberry Watermelon Old Orchard • Apple • Apple Cranberry • Berry • Black Cherry Cranberry • Grape • Kiwi Strawberry • Red Raspberry • Strawberry Watermelon • White Grape • Wild Cherry Ruby Kist • Apple • Orange Flavored Juice
• Purple Grape • White Grape Signature Select • Apple • Apple Cider • Cherry Pomegranate Elderberry, Antioxidant • Cranberry • Cranberry Grape • Cranberry Raspberry • Grape • Pineapple • Tomato • Vegetable • Vegetable Low Sodium • White Grape Smart Way • Apple That's Smart • Grape Tipton Grove • Apple • Cranberry • Grape • Pineapple • White Grape V8 • Vegetable • Vegetable Low Sodium • Vegetable Spicy Hot Wegmans • Apple • Cherry • Cranberry • Cranberry Apple • Cranberry Concord Grape • Fruit Punch • Grape • Orange Peach Mango • Ruby Red Grapefruit Blend • White Grape Cranberry • White Grape Peach Weis • Apple • Cranberry • Cranberry Apple • Cranberry Grape • Cranberry Raspberry
• Grape • White Grape Welch's • Concord Grape • Concord Grape with Calcium • Concord Grape with Fiber • Red Grape • White Grape • White Grape Peach Juice should be limited to 4 ounces of 100% juice a day. Tip: You can remove juice in your food package to get more fruits and vegetables.
CEREAL COLD CEREAL • HOT CEREAL CEREAL
CEREAL COLD CEREAL BUY: • 12-oz (340 g) size or larger (cold cereal) • Brands and types shown here ONLY • Multi-packs of larger sizes are OK Not WIC Approved: • Organic • Smaller than 12-oz (340 g) size (cold cereal) • Individual single serving size packages • Multi-packs of individual serving sizes • With artificial, reduced-calorie, or no-calorie sweeteners CEREAL Best Yet: Bran Flakes | Corn Flakes | Crispy Rice | Frosted Shredded Wheat Bite Size | Toasted Oats Bowl & Basket: Corn Flakes | Crispy Corn Squares | Crispy Rice | Crispy Rice Squares | Frosted Shredded Wheat Bite Size | Toasted Oats Original Essential Everyday: Corn Flakes | Crispy Rice | Crunchy Corn Squares | Crunchy Rice Squares | Frosted Shredded Wheat Bite Size | Toasted Oats Gluten Free Cereal Whole Grain Cereal
Gluten Free Cereal Whole Grain Cereal Food Club: Bran Flakes | Corn Flakes | Corn Squares | Crisp Rice, Frosted Shredded Wheat Bite Size | Honey & Oats with Honey Oat Clusters | Honey & Oats with Almonds | Rice Squares | Toasted Oats Freedom's Choice: Bran Flakes | Corn Flakes | Crisp Rice | Crispy Honey Oats and Flakes with Almonds | Frosted Shredded Wheat | Toasted Oats Food Lion: Bran Flakes | Crispy Rice | Oats & More with Almonds | Oats & More with Honey | Frosted Shredded Wheat Bite Size | Tasteeos | Toasted Rice Squares
Giant: Bran Flakes | Corn Flakes | Corn Squares | Crispy Rice | Frosted Shredded Wheat Bite Sized | Honey Crunchin’ Oats Almond | Oats & O’s | Rice Square General Mills: Blueberry Chex | Bluey Kix | Cheerios | Cheerios Hearty Nut Medley Maple Cinnamon | Cheerios Veggie Blends Apple Strawberry | Cheerios Veggie Blends Blueberry Banana | Cinnamon Chex | Corn Chex | Kix | Multi Grain Cheerios | Rice Chex | Strawberry Vanilla Chex | Total Whole Grain | Wheat Chex | Wheaties | Wheaties Protein Maple Almond | Wheaties Protein Honey Pecan
Giant Eagle: Bran Flakes | Corn Flakes | Crispy Rice | Frosted Shredded Wheat Bite Size | Honey Oats & Flakes | Honey Oats & Flakes with Almonds | Toasted Oats Grain Berry: Apple Cinnamon Toasted Oats | Cinnamon Frosted Shredded Wheat | Multi-Bran Flakes | Original Toasted Oats Great Value: Bran Flakes | Corn Flakes | Corn Squares | Frosted Shredded Wheat Bite Size | Rice Crisps | Rice Squares | Toasted O’s
Harris Teeter: Bran Flakes | Corn Flakes | Crispy Rice | Frosted Shredded Wheat Bite-Sized | Honey Oat Cluster Crunch with Almonds | Oatmeal Squares Brown Sugar | Rice Squares | Toasted Oats IGA: Bran Flakes | Corn Flakes | Crispy Rice | Frosted Shredded Wheat Bite Size | Toasted Oats Kellogg's : Corn Flakes | Frosted Mini-Wheats Bite Size Blueberry Muffin | Frosted Mini-Wheats Bite Size Pumpkin Spice (seasonal) | Frosted Mini-Wheats Bite Size Strawberry | Frosted Mini-Wheats Little Bites | Frosted Mini-Wheats Original | Rice Krispies | Raisin Bran | Special K Original | Multi-Grain Touch of Cinnamon
Quaker: Life Multigrain Cereal - Original | Mighty Life Strawberry Blueberry Bliss | Mighty Life Very Vanilla | Oatmeal Squares Brown Sugar | Oatmeal Squares Honey Nut Malt-O-Meal: Frosted Mini Spooners | Raisin Bran Post: Bran Flakes | Grape Nuts | Grape Nuts Flakes | Great Grains Banana Nut Crunch | Great Grains Cranberry Almond Crunch | Great Grains Crunchy Pecan | Great Grains Raisin Date Pecan | Great Grains Red Berry Almond Crunch | Honey Bunches of Oats Honey Roasted | Honey Bunches of Oats Vanilla | Honey Bunches of Oats with Almonds | Raisin Bran
Red & White: Corn Flakes | Crisp Rice That's Smart: Crisp Rice Signature Select: Bran Flakes | Corn Flakes | Crispy Rice | Oats & More with Almonds | Oats & More with Honey | Rice Pockets | Toasted Oats
Weis: Corn Flakes | Crispy Rice | Frosted Shredded Wheat Bite Size | Honey Oats & Flakes with Almonds | Toasted Oats | Wheat Bran Flakes | Wheat Flakes WIC allowed cereals are low in sugar and high in iron. At least 75% of WIC-allowed cereals are whole grain. Look for the wheat symbol!
Gluten Free Cereal Whole Grain Cereal HOT CEREAL BUY: • 9.5-oz (269 g) size or larger (hot cereal) • Brands and types shown here ONLY • Multi-packs of larger sizes are OK • Multi-packs of individual serving sizes are OK Not WIC Approved: • Organic • Smaller than 9.5-oz (269 g) size (hot cereal) • Individual single serving size packages Best Yet Instant Oatmeal Original Bowl & Basket Instant Oatmeal Original Cream of Rice Cream of Rice Cream of Rice Cream of Rice Instant Cream of Wheat Cream of Wheat 2-1/2 minute Cream of Wheat Cream of Wheat Instant Cream of Wheat Whole Grain Cream of Wheat 2-1/2 minute Essential Everyday Instant Oatmeal Original Food Club Instant Oatmeal Original
Food Lion Instant Oatmeal Regular Giant Instant Oatmeal Original Flavor Giant Eagle Instant Oatmeal Original Great Value Instant Grits Original Great Value Instant Oatmeal Original Harris Teeter Instant Oatmeal Original Malt-O-Meal Farina Quaker Instant Grits Original Quaker Instant Oatmeal Original Signature Select Instant Oatmeal Original Wegmans Instant Oatmeal Original
Possible ways to buy up to 36-ounces (1020 g) of cereal =35.8-ounces = 36-ounces + + + =36-ounces 12-oz Cereal (340 g) + 11.8-oz Hot Cereal (335 g) 24-oz Cereal (680 g) 18-oz Cereal (510 g) 18-oz Cereal (510 g) + + 12-oz Cereal (340 g) 12-oz Cereal (340 g) 14-oz Cereal (397 g) 12-oz Cereal (340 g) Oats: Buy with your WIC whole grains benefit. See the Whole Grains - Oats page for details. = 35.8-ounces 9.8-oz Hot Cereal (278 g)
(C-06/0226) (C-06/0226)
Questions? Ask your local WIC staff or call the Maryland WIC office at 1-800-242-4942 or visit our website at www.mdwic.org In accordance with Federal law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin (including limited English proficiency), religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. (Not all prohibited bases apply to all programs) Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication for program information (e.g., braille, large print, audiotape, American Sign Language) should contact the responsible State or local Agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). To file a program discrimination complaint, a complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online at https://www.usda.gov/sites/default/files/documents/ ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Office of the Assistant Secretary for Civil Rights (OASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or (2) email: program.intake@usda.gov. This institution is an equal opportunity provider.
Attachment 3.04B 02/12/2026 Page 1 of 7 SPECIFICATIONS FOR AUTHORIZED FOODS
A. Milk and Milk Alternatives
Milk (Food Packages III, IV, V, VI and VII)
1. Must conform to the FDA Standard of Identity (21 CFR 131.110) for whole, reduced fat, low fat, and fat free cow’s milk.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. Must be pasteurized.
4. All reduced fat, low fat, and fat free must contain at least 400 international units of vitamin D per quart (100 IU per cup) and 2,000 international units of vitamin A per quart (500 IU per cup).
5. May be evaporated, dry (i.e. powdered), ultra-high temperature, Kosher, or lactose- reduced or lactose free forms. Must conform to FDA Standard of Identities for evaporated (21 CFR 131.130), dry whole milk (21 CFR 131.147), nonfat dry milk (21 CFR 131.127).
6. May not be grass fed or organic, super or ultra skim, specialty milks (added DHA, ultra-filtered, or protein fortified), cultured milks (buttermilk, acidophilus, or kefir), chocolate or other flavored/sweetened milk, goat milk, filled evaporated milk, sweetened condensed milk, or milk in glass containers.
Cheese (Food Packages III, IV, V, VI, and VII)
1. Must conform to the FDA Standard of Identity for cheese (21 CFR part 133); American, Cheddar, Monterey Jack, part-skim or whole Mozzarella, Swiss, Provolone (non-smoked), Muenster, Colby, or blends of approved cheese.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. Must be domestic cheese made from 100% pasteurized milk.
4. May be labeled low and reduced fat or low sodium.
5. May not be organic; imported; deli; made from goat or sheep milk; cheese product, spread, or food; fresh mozzarella; cream, ricotta, or cottage cheese; or contain flavors, nuts, peppers, or crackers.
Yogurt (Food Packages III, IV, V, VI, and VII)
1. Must be pasteurized and conform to the FDA Standard of Identity (21 CFR
Attachment 3.04B 02/12/2026 Page 2 of 7 131.200).
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. Must not have more than 16 g of added sugars and a minimum of 106 IU (2.67 mcg) of vitamin D per 1 cup yogurt.
4. May be plain or flavored and fortified with vitamin A and other nutrients. 5. May not be 100% grass fed or organic, Greek or Greek style, lactose free, plant-based, goat or sheep milk, drinkable, in multi-packs, pouches/tubes, containing artificial, reduced-calorie, or no-calorie sweeteners, or with accompanying mix-in ingredients such as granola, candy pieces, honey, nuts, and similar ingredients.
Plant-based milk alternative (Food Packages III, IV, V, VI, VII)
1. Must contain no more than 10 grams of added sugar per cup. Must be fortified to meet the following nutrient levels per cup: 276 mg calcium, 8 grams of protein, 500 IU vitamin A, 100 IU (2.5 mcg) vitamin D, 24 mg magnesium, 222 mg phosphorus, 349 mg potassium, 0.44 mg riboflavin, and 1.1 mcg vitamin B12, in accordance with fortification guidelines issued by FDA.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. May be flavored or unflavored.
4. May not be light/fat free varieties or organic.
Tofu (Food Packages III, IV, V, VI, VII)
1. Must contain a minimum of 100 mg of calcium per 100 grams of tofu.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12). 3. May not contain added fats, sugars, oils or sodium.
4. Must be of any unflavored variety or texture and block form.
5. May not be any other form other than block (i.e. cubed).
6. May be organic.
Attachment 3.04B 02/12/2026 Page 3 of 7 B. Breakfast Cereal (Food Packages III, IV, V, VI, and VII)
1. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12). 2. Must provide a minimum of 28 milligrams of iron per 100 grams dry cereal.
3. Must contain no more than 21.2 grams of added sugars per 100 grams dry cereal (6 grams per dry ounce).
4. 75% of cereals must contain whole grain as the first ingredient.
5. May not be organic; individual serving size packages; or contain artificial, reduced-calorie, or no-calorie sweeteners.
C. Juice (Food Packages III, IV, V, VI, and VII)
1. Must be pasteurized 100% unsweetened fruit juice, single strength fluid or blends.
2. Must conform to the FDA Standard of Identity for fruit juice (21 CFR part 146) and vegetable juice (21 CFR part 156). 3. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12). 4. Must contain at least 30 milligrams of vitamin C per 100 milliliters of juice. Except for 100% citrus juices, vitamin C content must be verified.
5. May be fortified with other nutrients.
6. May not be organic, fresh-squeezed, or packaged in a glass bottle.
D. Eggs (Food Packages III, IV, V, VI, and VII)
1. Must conform to the FDA Standard of Identity (21 CFR 160.105) for fresh shell domestic hens’ eggs.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. Must be white or brown and medium or large.
4. May not be organic, free range, pasture raised, small, extra-large, or jumbo, or specialty egg such as fertile, low fat or cholesterol, omega-3, or pasteurized variety.
E. Mature Legumes and Nut/Seed Butter (Food Packages III, IV, V, VI and VII)
Attachment 3.04B 02/12/2026 Page 4 of 7 Mature legumes
1. Must be plain mature dry beans, peas, or lentils in dry-packaged or canned form (regular or reduced in sodium content).
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. May not be organic, water as first ingredient, soup/soup mixes, contain added meats, sugars, fats, oils, vegetables, or fruits. Does not include green beans, green peas, snap beans, yellow beans, and wax beans.
Peanut butter and Sunflower Seed Butter
1. Peanut butter must conform to the FDA Standard of Identity (21 CFR 164.150).
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. May be creamy or chunky and salted or unsalted.
4. May not be organic, spread, with non-hydrogenated oil or palm oil, reduced fat; with added marshmallows, honey, jelly, chocolate, or similar ingredients, honey roasted, or with artificial, reduced-calorie, or no-calorie sweeteners. May not be any nut/seed butter other than peanut or sunflower seed butter.
F. Canned fish (Food Package III, IV, V, VI, and VII)
1. May be light tuna, pink salmon, or sardines; must conform to the FDA Standard of Identity for light tuna (21 CFR 161.190) and pink salmon (21 CFR 161.170).
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. May be packed in water or oil, contain added sauces and flavorings, regular or low sodium.
4. May not be Albacore (or white) tuna or red salmon; organic; gourmet; or be packaged in a pouch, bowl, or kit.
G. Fruits and Vegetables All types (fresh, frozen, canned, & dried) and may be organic. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
Fresh Fruits and Vegetables (Food Packages II, III, IV, V, VI and VII)
Attachment 3.04B 02/12/2026 Page 5 of 7 1. May be any variety of fresh whole or cut fruit without added sugar. Must conform to FDA Standard of Identity (21 CFR 101.95).
2. May be any variety of fresh whole or cut vegetables without added sugars, fats, or oils (21 CFR 101.95).
3. May be fresh herbs, cut at the root or with root intact without added fats, oils, or sugars. May be blends of approved herbs. May not be potted herbs, dried herbs/spices, or seeds.
4. May not contain dips, sauces, dressings, cheese, nuts, croutons; salad bar items; fruit baskets; or decorative items.
Frozen Fruits and Vegetables (Food Packages II, III, IV, V, VI and VII)
1. May be any variety of frozen fruits without added sugars, fats, oils, salt (sodium), artificial, reduced-calorie, or no-calorie sweeteners.
2. May be any variety of frozen vegetables without added sugars, fats, oils, sauces, cheese, milk, rice, pasta, grains, breading, meat, or soups. Must have vegetable as the first ingredient. Must conform to FDA Standard of Identity as appropriate (21 CFR part 155).
Canned Fruits and Vegetables (Food Packages II, III, IV, V, VI and VII)
1. May be any variety of canned fruit that conforms to the FDA Standard of Identity (21 CFR part 145) and is water- or juice-packed without added sugar, artificial, reduced-calorie, or no-calorie sweeteners, fats, oils, or sodium.
2. May be any variety of canned vegetables that conforms to the FDA Standard of Identity (21 CFR part 155) without added sugars, fats, oils, meat, rice, pasta, other grains. Canned vegetables may be regular or low sodium.
3. Must contain fruit or vegetable as the first ingredient listed.
4. May not be pickled vegetables, relishes, olives, catsup/ketchup, with vinegar added, soup, creamed vegetables, vegetables with added sauces, or pouches.
Dried Fruits and Vegetables (Food Packages III, IV, V, VI and VII)
1. May be any variety of plain dried fruits and vegetables without added nuts, fats, oils, salt, sugars, artificial, reduced calorie, or no-calorie sweeteners.
2. May not be fruit leathers, roll-ups, or with added nuts.
Attachment 3.04B 02/12/2026 Page 6 of 7 H. Whole wheat bread, buns/rolls, tortilla, pita, and other whole unprocessed grains (Food Packages III, IV, V, VI and VII)
1. 100% whole wheat bread, buns, or rolls must conform to the FDA Standard of Identity (21 CFR 136.180) but may not be organic or contain added fruit or nuts. Whole wheat flour and/or bromated whole wheat flour must be the only flour listed in the ingredients list.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. Brown rice, white quinoa, bulgur (cracked wheat), and buckwheat may be substituted for bread but cannot contain added sugars, fats, oils, salt, flavors, sauces, meat, or vegetables or be packaged in a cooking pouch. May not be organic or precooked.
4. Cornmeal (including blue) may be substituted for bread and must conform to FDA Standard of Identity 21 CFR 137.260 & align with USDA School Meal Guidance. May not be degerminated or degermed. May not be organic.
5. Soft corn and whole wheat tortillas may be substituted for bread but cannot be fried or have added flavors. Soft corn tortillas made from ground masa flour (corn flour), whole corn, corn (masa), whole ground corn, corn masa flour, masa harina, and white corn flour. Whole wheat tortillas only flour listed in the ingredients must be whole wheat flour. May not be organic.
6. Whole wheat or whole grain pasta may be substituted for bread but cannot contain added sugars, fats, oils, salt, protein, fiber, legume flours, nut flours, and cannot be flavored. Must conform to FDA Standard of Identity (21 CFR 139.138). Whole wheat flour and/or whole durum wheat flour must be the only flour listed in the ingredients list. May not be organic.
7. Oats may be substituted for bread but cannot contain added sugars, fats, oils, salt, protein, fiber, and cannot be flavored. May be instant-, quick-, or regular- cooking. May not be organic.
I. Infant Foods (Food Package II, III)
Cereal
1. Must contain a minimum of 45 milligrams of iron per 100 grams dry cereal.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
3. May be organic.
4. Must not contain formula, milk, fruit, or other non-cereal ingredients.
Attachment 3.04B 02/12/2026 Page 7 of 7
Fruits and Vegetables
1. Plain vegetables or mixed vegetables, plain fruit or mixed fruits, mixed fruits and vegetables of commercial infant food. The fruit or vegetable must be listed as the first ingredient. May be organic.
2. Must be without added sugars, salt, starches, or meats.
3. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
Meat
1. Any variety, single ingredient commercial infant food meat or poultry, “stage 1 or 2,” without added sugar or salt. May contain added broth or gravy. May be organic.
2. Must meet standards outlined in Table 4 of 7 CFR 246.10(e)(12).
Reference: Table 4 7 CFR 246.10(e)(12), Minimum Requirements and Specifications for Supplemental Foods
Policy and Procedure 3.05 Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 3.05 Effective Date: October 1, 2001 Revised Date: July 1, 2020 SECTION: FOOD PACKAGES SUBJECT: Returned Formula A. Policy 1. Participants returning unopened cans of non-expired formula may receive a replacement when the return is due to one of the reasons outlined in Policy and Procedure 4.10 Food Benefit Issuance, Replacement and Over-issuance. 2. Staff should use the formula calculator in the management information system to assist in determining the appropriate amount of replacement formula to provide when the form (powder, concentrate, ready-to-use) or packaging size for the formula requested is different from the formula returned. 3. Formula may not be provided to extend the food package beyond the supplemental amount allowable by federal WIC regulations 7 CFR 246.10(e) for Food Packages I, II, and III, or to provide formula in addition to food in Food Packages IV through VII. B. Procedure 1. Returned formula shall be inventoried and tracked. Local agency staff may use the Formula Return/Calculate screen in the management information system or Attachment 3.05A Formula Inventory Log to track returned formula including returned CAP issued formula or may develop their own version. 2. Returned formula shall be inspected for visible defects and unexpired use-by- date. 3. Formula that has no signs of defects and unexpired use-by-date may be donated to food assistance groups that give formula away for free. This shall be confirmed annually. There cannot be a charge for the formula. Attachment 3.05B Food/Formula Donation Record shall be used to document formula donation and attached to Returned Formula Log report or Attachment 3.05A Formula Inventory Log after donation. Returned formula shall not be donated directly to a participant. 4. Visibly damaged or dented formula cans or formula with expired use-by-date shall be discarded monthly, at a minimum, following these steps: a. Pour concentrate or ready-to-feed formula down the drain. b. Pour powdered formula into the trash.
Policy and Procedure 3.05
Page 2 of 2
--------------------------------------------------------------------------------------------------------------------- Attachments: 3.05A Formula Inventory Log
3.05B Food/Formula Donation Record --------------------------------------------------------------------------------------------------------------------- Reference: WIC Policy Memorandum #2020-1, December 12, 2019, Donation of
Unused Returned Infant Formula.
Revisions: 10/08 Added a paragraph on page 1 stating that returned formula may be replaced for the specific reasons noted. Added information on page 2 referring to use of Attachment 3.05B when replacing returned formula; reworded some of the information in that paragraph. Added Attachment 3.05 B.
10/10 Removed Attachment 3.05 B. Staff will use the formula calculator in WOW to determine the most appropriate replacement amount for returned formula. Changed information on page 2 indicating amount of formula provided should not exceed maximum amount for each age group.
03/11 Corrected typographical errors in third paragraph of Policy section.
10/14 Updated B.1 Procedure to state the reasons for which participants, not applicants, may be given formula from the local agency supply; deleted the references to applicants. Updated Attachment 3.05A to include the formula form (powder, concentrate or ready-to-use), the quantity in or out, the quantity balance and a numerical reason code with a corresponding key below the table.
10/15 To be consistent with federal language the term ready-use (RTU) formula was replaced with ready-to-feed (RTF).
07/17 Updated policy for eWIC replaced checks with food instrument or benefits.
Referenced Policy 4.30e related to replacement of lost or stolen food
instruments. Updated Attachment 3.05Ae Reason Codes related to
checks to benefits and food instrument.
11/19 Updated policy with instruction on donation and disposal of returned formula. Added Attachment 3.05B Formula Donation Record to document formula donation.
07/20 Added reference: WIC Policy Memorandum #2020-1. Added management
information system returned formula log, Formula Return/Calculate.
Updated name of 3.05B to Food/Formula Donation Record.
Attachment 3.05A
Clinic: ______________________
Formula Inventory Log
Staff Initials Receiving Formula
Date Received
WIC ID Number
Formula Name
Pwd Conc RTF
Reason Code
Quantity In
Date Donated/ Disposed
Quantity Out
Staff Initials Donating/Disposing Formula
Reason Codes: 1 – Formula change 2 – Damaged/expired/recalled 3 – Other- Requires LA Coordinator approval and documentation in participant’s record
Attachment 3.05A
11/18/2019
Page 1 of 1
Attachment 3.05B 07/01/2020 Page 1 of 1
FOOD/FORMULA DONATION RECORD
Type or print legibly. A separate form is to be used for each donation. Date ____________ I, _____________________________________, donated the following item(s) to
_____________________________ at ________________________________: (Name of Organization) (Address)
Quantity
Item
I have received the above items as charitable contributions.
Name ______________________________ Title ____________________________
(Printed)
Signature ___________________________ Date ____________________________
Policy and Procedure 3.06
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 3.06 Effective Date: October 1, 2008 Revised Date: December 19, 2023 SECTION: FOOD PACKAGES SUBJECT: Medical Assistance Payment for Exempt Infant Formulas and WIC-eligible Nutritionals
A. Policy
1. For WIC participants who receive Medical Assistance and require a contract infant formula WIC shall provide the formula—whether consumed orally or through a tube-- up to the WIC-allowed maximum volume. The current contract formulas can be found in Policy and Procedure 3.02.
2. For WIC participants who receive Medical Assistance and require an exempt infant formula (ie. Neosure, Alimentum, or Nutramigen) or WIC- eligible nutritional (ie. Elecare Jr or Pediasure), the Maryland Medical Assistance Program may provide the product if the participant:
a. Is tube-fed; or b. Participates in the Rare and Expensive Case Management (REM) Program. The (REM) Program is a case-managed, fee-for- service health insurance option for Maryland Medical Assistance recipients with certain qualifying medical conditions. Examples of conditions that may qualify an individual for REM include phenylketonuria and other inborn errors of metabolism, cystic fibrosis, spina bifida, chronic renal failure, and quadriplegia.
B. Procedure
1. Local agency staff shall review the request for the exempt infant formula or WIC-eligible nutritional and determine if the participant receives REM and/or is tube-fed. If the participant is not tube-fed and not receiving REM, WIC shall provide the product up to the maximum volume allowed by WIC federal regulations.
2. If the participant is tube-fed and/or receiving REM, staff shall inform the participant or caregiver that the Maryland Medical Assistance Program may provide the exempt infant formula or WIC-eligible nutritional as follows:
Policy and Procedure 3.06
Page 2 of 3 a. For participants that are enrolled in the Maryland’s Medical Assistance Medicaid Managed Care (MCO) Program and are tube- fed: The participant’s MCO is responsible for providing the exempt infant formula or WIC-eligible nutritional. Examples of Medical Assistance MCOs include Amerigroup, MedStar, Family Choice and Priority Partners.
i. If a participant receives exempt infant formula or WIC-eligible nutritional via tube and orally, WIC shall provide the amount fed orally as needed, up to the WIC-allowed maximum volume.
ii. If a participant receives a contract formula via tube, WIC shall provide the formula, up to the WIC-allowed maximum volume. Tube fed infants over 6 months of age, who are receiving a standard contract infant formula, may not receive additional formula in lieu of complementary foods.
b. For participants in the REM Program: The assigned REM case manager should work with the participant’s primary care provider to obtain the exempt infant formula or WIC-eligible nutritional regardless of whether it is consumed orally or through a tube.
i. Inform the participant’s health care provider or REM case manager that the REM Program may provide the exempt infant formula or WIC-eligible nutritional. ii. Provide a one-month supply of the exempt infant formula or WIC- eligible nutritional to the participant, as needed, while the request is processed. Additional product may be provided if the authorization process takes longer than one month. iii. Document all communication with the participant or caregiver and health care provider in the participant’s food prescription note screen.
c. For participants that do not currently receive Medical Assistance (including REM); refer to the Maryland Medical Assistance Program. If the participant receives private insurance, the participant or caregiver should contact their health care provider regarding coverage of tube feeding. WIC may provide exempt infant formula or WIC-eligible nutritionals while the request is being processed.
------------------------------------------------------------------------------------------------------------------- Reference: 1. SFP 01-113 -------------------------------------------------------------------------------------------------------------------
Revisions:
Policy and Procedure 3.06
Page 3 of 3 10/10 B.1. d. Changed information system to WOW.
Attachment 3.06A: Replaced 2007 Medicaid form with 2010 version.
Updated formula names in footnote 2.
10/13 Updated name of Neocate One Plus to Neocate Junior in Section A.
Footnote #2: Replaced Similac Sensitive Isomil Soy with Enfamil
Prosobee as an example of a standard infant formula (since Enfamil Prosobee is the current Maryland contract soy formula) and added Similac Total Comfort.
Updated link for Maryland Medicaid Pharmacy Program website.
Changed “formula” to “exempt infant formula” or “exempt formula” to “exempt infant formula” for consistency throughout the policy.
Attachment 3.06A: Replaced 2010 Medicaid form with 2011 version (most recent update).
10/15 Changed policy name to “Medical Assistance Payment for Exempt Infant Formulas and WIC-Eligible Nutritionals”. Updated soy contract formula to Gerber Good Start Soy. Moved REM definition from the footnote to the body of the policy. Removed definition of standard infant formula and exempt infant formula, as both are defined in other policies. Medical Assistance replaced “Health Choice” to reflect the language used by staff and to be consistent with other policies. For clarity and to minimize staff confusion the procedure was reorganized into three distinct situations; participants receiving Medical Assistance, participants receiving REM and participants not receiving either.
Attachment 3.06A was removed.
02/19 Revised A.1. added Similac Total Comfort to list of contract formulas and Similac Soy Isomil.
B.a.ii. replaced standard with contract.
07/20 Tube fed infants over 6 months of age, who are receiving a standard
contract formula, may not receive additional formula in lieu of
complementary foods.
12/23 A.1. Removed names of current contract formulas and replaced with current contract formulas can be found in Policy and Procedure 3.02.
(chapter-4)Maryland WIC Program Policy and Procedure Manual Chapter 4: Food Delivery#
(chapter-4)(document-1)#
FOOD DELIVERY Table of Contents SECTION SUBJECTS EFFECTIVE DATE 4.00 Food Delivery Definitions October 1, 1996 4.01 Conflict of Interest October 1, 2013 4.01A WIC Employee Conflict of Interest Statement October 1, 2013 4.01B Conflict of Interest Acknowledgement Form February 1, 2015 4.02 Food Instrument System October 1, 1990 4.02A Maryland eWIC Food Instrument 4.03 Prorating Benefits October 1, 1994 4.04 Has been removed 4.05 Voiding Benefits October 1, 1994 4.06 Has been removed 4.07 Has been removed 4.08 Has been removed 4.09 Has been removed (see P&P 7.82) 4.10 Food Benefit Issuance, Replacement and Over-Issuance October 1, 1994 4.11 Has been removed 4.12 Instructions to Participants, Guardians, and Designees October 1, 1994 4.12A Welcome to WIC Brochure 4.12B Has been removed 4.13 Vendor Authorization July 1,1997
4.14 January 1, 2003 4.15 October 1, 1996 4.16 October 1, 1996 4.17 October 1, 1996 4.18 October 1, 1997 4.19 October 1, 2011 4.20 October 1, 1996 4.21 October 1, 1996 4.22 October 1, 1992 4.23 October 1, 1994 4.13A Retail Vendor Onsite Review Form - 3 or less registers 4.13B Retail Vendor Onsite Review Form - 4 or more registers 4.13C Retail Vendor Onsite Review Form Instructions 4.13D Retail Vendor Agreement Special Formula Distribution Center 4.14A CAP Formula Tracking Log 4.14B has been removed Food Delivery System Training and Guidelines Vendor Monitoring 4.16A Quarterly Vendor Monitoring Log 4.16B Instructions for Vendor Monitoring 4.16C Vendor Monitoring Report 4.16D Vendor Educational Buy Report 4.16E Educational Buy Instructions High Risk Vendors Compliance Buys 4.18A Compliance Case Assignment Form 4.18B Transaction Report 4.18C Warning Letter 4.18D Has been removed Vendor Sanction Policy Participation Hardship and Civil Monetary Penalties Vendor Files Dual Participation Applicant, Parent, Guardian, or Proxy Program Abuse and Sanctions 4.23A Warning Letter – English 4.23A Warning Letter – Spanish 4.23B has been removed
4.23C Release of Information Form - English
4.23C Release of Information Form - Spanish
4.23D Notice of Payment Due – English 4.23D Notice of Payment Due - Spanish
4.23E Has been removed
4.23F Has been removed
4.23G Complaint Form
4.23H Disqualification Notice – English 4.23H Disqualification Notice - Spanish
4.23I Program Abuses and Sanction Schedule
4.24
Has been removed
4.25
Internal Investigations for Fraud and/or Abuse
October 1, 1994
4.25A Chain of Custody Form
4.26
Vendor Appeals
October 1, 1996
4.27
Has been removed
4.28 Internet Monitoring for Infant Food and Formula Fraud October 1, 2012 4.29 Compliance Inventory Audits January 8, 2016
4.29A Inventory Audit Monitoring Form - Formula
4.29B Inventory Audit Monitoring Form - Foods
4.29C Inventory Audit Monitoring Form Instructions
4.29D Inventory Audit Analysis Form
4.30
Food Instrument Issuance and Replacement
November 8, 2017
Policy and Procedure 4.00
Page 1 of 8 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.00 Effective Date: October 1, 1996 Revised Date: January 26, 2018
SECTION: FOOD DELIVERY SYSTEM SUBJECT: Food Delivery Definitions
A. Policy
For the purpose of these procedures and all contracts, guidelines, instructions, forms and other documents related to the operation of the WIC Program, the following definitions shall apply:
Above-50 percent vendor A vendor that derives more than 50 percent of the vendor’s annual food sales revenue from the redemption of WIC food instruments.
Appeal Written request made by a vendor through the State WIC Office to the Office of Administrative Hearings for review of a Program action.
APL (Approved Product List) A list of WIC authorized food items, identified with a PLU or UPC that participants can purchase with their eWIC benefits.
Authorization Approval by the State Agency for a food store, pharmacy only, food store/pharmacy combination, or a military commissary to redeem WIC food instruments.
Authorized Foods The types and brands of foods approved by the WIC State agency for purchase by Program participants.
Balance Inquiry To provide the eWIC cardholder with a shopping list and/or to retrieve the balance of the prescription benefits prior to beginning a purchase.
Cash Value Benefit A benefit with a fixed dollar value used by participants to obtain authorized fruits and vegetables.
Policy and Procedure 4.00
Page 2 of 8 Change of Ownership The transfer of majority control or ownership of a store.
COMAR Code of Maryland Administrative Regulations found at http://www.dsd.state.md.us/COMAR/ComarHome.html
Complaint Unsolicited accusation or charge from a vendor or participant of alleged abuse or violations.
Compliance Buy A covert, onsite investigation in which a representative of the Program: (a) poses as a participant, parent or caretaker of an infant or child participant or proxy; (b) presents one or more food instruments for the purpose of redeeming food benefits and (c) does not reveal during the visit that he or she is a Program representative.
Contract Brand Infant Formula Infant formulas produced by the manufacturer(s) awarded the infant formula cost containment contract.
Day A calendar day.
Designee
A proxy who can bring an infant or child participant to the WIC clinic for visits on behalf of a parent or caregiver. Direct Distribution WIC food distributor of specialty formula and other WIC authorized food items as defined in 7 CFR 246.12 (n).
Disqualification
A revocation of a vendor’s WIC authorization. Educational Buy The same procedure as the compliance buy with the exception that upon completion of the WIC transaction, the buyer will identify him/herself, and the results of the buy will be reviewed with the appropriate store personnel.
EBT (Electronic Benefits Transfer) A method that permits electronic access to benefits using a card with a magnetic stripe.
EBT Capable Vendor system(s) that is able to support accurate WIC EBT purchases and file transactions.
eWIC An electronic benefits transfer system for WIC.
Policy and Procedure 4.00
Page 3 of 8 Exempt Infant Formula An infant formula that meets the requirements for an exempt infant formula under section 421(h) of the Federal Food, Drug and Cosmetic Act and under the regulations at 21 CFR parts 106 an 107.
Farmer An individual authorized by the State agency to sell eligible fruits and vegetables to participants at a farmers’ market or roadside stand.
Farmers’ Market An association of local farmers who assemble at a designated location for the purpose of selling their produce directly to consumers.
First Business Day The first day of a month that is not a Saturday, Sunday, or State holiday.
FNS (Food and Nutrition Service) Food and Nutrition Service of the US Department of Agriculture, the funding agency for the WIC Program.
Food Instrument An electronic benefits card that is used by a participant to obtain supplemental foods.
Food Package A grouping of specified types and amounts of foods provided to a Program participant.
Food Sales Sales of all SNAP (FSP) eligible foods intended for home preparation and consumption. Food sales do not include sales of any items that cannot be purchased with SNAP benefits such as hot foods or food that is eaten in the store.
Food Store A grocery or supermarket licensed under COMAR 10.15.03 that ordinarily has, for sale to the public, authorized foods and does not have a pharmacy under the same ownership on its premises.
Food Store/Pharmacy Combination A food store and a pharmacy under the same ownership on the same premises.
FSP (Food Supplement Program) The Maryland designation for the Supplemental Nutrition Assistance Program,
Policy and Procedure 4.00
Page 4 of 8 formerly known as Food Stamps, an assistance program under the Food Stamp Act of 1977, as amended.
High-Risk Vendor A vendor identified as having a potential violation in need of follow-up or who presents the potential for abuse of the Program or a vendor with significant scores on the Program’s computerized high risk vendor report.
In Compliance To follow the rules, regulations, policies and procedures of the WIC Program.
Local Agency A public or private, non-profit health, or human service agency which provides WIC services, either directly or through contract, in accordance with Section 246.5 of the Federal Regulations (Selection of local agencies).
Maximum Payable Price The maximum amount of money the Program will pay a vendor for a WIC approved food item. Medical Foods
Exempt formulas authorized for children and women with special dietary needs. Military Commissary A food store located on a military installation and/or operated by the Department of Defense.
Minimum Required Stock The specific types and amounts of WIC authorized foods that must be in a vendor’s store during business hours.
Minor Violation State-established sanctions listed in the State’s sanction schedule that are in addition to the federally mandated sanctions listed in §246.12(l) (1).
Mixed Basket The ability for a cardholder to purchase both WIC and non-WIC foods without separating the food items prior to checkout into two separate transactions, WIC and non-WIC.
Not to Exceed (NTE) Price Same as Maximum Payable Price.
Policy and Procedure 4.00
Page 5 of 8 Participant A pregnant woman, breastfeeding woman, postpartum woman, infant, or child receiving supplemental foods or a food instrument from the Program.
Peer Group The classification of authorized vendors into groups based on size within designated geographic regions that affect food prices, for the purpose of applying appropriate competitive price criteria to vendors. Peer Group Average The arithmetic mean of prices charged by vendors within a peer group for food items. Pharmacy Only An establishment that has been issued a permit to operate by the State Board of Pharmacy, does not have a food store under the same ownership on its premises, and only redeems WIC food instruments that prescribe infant formula.
PIN (Personal Identification Number) A four digit number, selected by the eWIC cardholder that is associated with the participant’s eWIC card and serves as an electronic signature when purchasing WIC benefits. PLU (Product Look-Up Code) A four or five digit number affixed to produce that identifies what the product is. Positive Buy A compliance buy in which any violations (serious or minor) occur. Program The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) authorized by 42 U.S.C. § 1786, the Child Nutrition Act of 1966, as amended, including the local, state, and federal entities that administer it.
Policy and Procedure 4.00
Page 6 of 8 Proration The process of issuing the appropriate amount of benefits to a participant that corresponds with the period of eligibility and participation.
Proxy An individual who is designated by a participant or an infant or child participant’s parent, guardian, or caretaker to receive food instruments and to redeem benefits for the participant and whose name is on file at a WIC local agency.
Purchase To authorize and complete a sale.
Region
A designated area of the State, set forth in COMAR 10.54.03.03B for administration of the WIC Program.
Routine Monitoring Overt, onsite monitoring of a vendor’s store during which Program representatives identify themselves to vendor personnel.
Sanction The penalty for violating Maryland WIC Program rules, regulations, policies and/or procedures.
Serious Violation Federally-mandated sanctions listed in §246.12(l) (1); also included on the State’s sanction schedule.
SNAP (Supplemental Nutrition Assistance Program) Supplemental Nutrition Assistance Program, formerly known as Food Stamps, an assistance program under the Food Stamp Act of 1977, as amended.
Split Tender A single CVB food item being redeemed in part using CVB and in part using one or more additional methods of payment.
State Agency The Maryland Department of Health WIC Program.
State Provided Equipment Also referred to as “single function,” or “WIC only,” equipment provided by the WIC Program, used in addition to a store’s existing cash register system. It works independently from other store equipment and can be used
Policy and Procedure 4.00
Page 7 of 8 only for eWIC transactions.
Store A food store, pharmacy-only, food store/pharmacy combination, or military commissary.
Supplemental Foods Foods containing nutrients determined to be beneficial for pregnant, breastfeeding, and postpartum women, infants and children, as required by Federal Regulations (246.10) and the Maryland WIC Program. Supplemental foods are also called WIC foods, or WIC authorized or WIC approved foods and are considered supplemental because they are not intended to meet all the nutritional needs of participants.
Trafficking Buying, selling, submitting for reimbursement, redeeming, or exchanging WIC benefits with the intent to defraud the WIC Program.
UPC (Universal Product Code) The barcode unique to an item that identifies what that item is.
USDA (United States Department of Agriculture) The federal agency that provides the funding and federal oversight for the WIC Program.
Vendor A sole proprietorship, partnership, cooperative association, corporation, or other business entity operating one or more stores authorized by the State agency to provide approved supplemental foods to participants under a retail food delivery system.
Vendor Authorization The process by which the State agency assesses, and enters into a signed agreement with retail food stores or pharmacies that apply or subsequently reapply to be authorized as WIC vendors.
Vendor Agreement A written agreement between the State Agency and a vendor concerning the duties and responsibilities of the vendor and the State Agency with respect to a vendor’s participation in the WIC Program.
Policy and Procedure 4.00
Page 8 of 8 WOW WIC on the Web – The Maryland Program’s management information system software application.
References:
Federal Regulations 7 CFR 246.2 Federal Regulations 7 CFR 246.5 COMAR 10.54.03
Revisions:
8/05 to add definition of 50% Vendor. 2/07 to amend the definition of 50% Vendor. 10/09 to add the definition of SNAP. 10/13 to add additional definitions and to modify existing definitions. 10/14 added definition of a positive buy 1/2018 edited current definitions and also added new eWIC definitions
Policy and Procedure 4.01
Page 1 of 2
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.01 Effective Date: October 1, 2013 Revised Date: August 22, 2018
SECTION: FOOD DELIVERY SYSTEM SUBJECT: Conflict of Interest
A. Policy
The State Agency and local agencies are required to take measures to ensure that State Agency or local agency staff who are participants, proxies, have family members, relatives or close friends who are participants, or have a relationship with WIC authorized vendors do not pose a conflict of interest.
B. PROCEDURE:
1. Local WIC Agencies shall:
a. Ensure that local agency employees are aware of the requirement to report possible conflicts of interest which include but are not limited to: i. participation in the WIC Program; ii. serving as a proxy of a WIC participant; iii. having a family member, relative or close friends(s) who is a WIC participant; iv. employment at a WIC authorized vendor; and v. ownership or relationship to an owner of a WIC authorized store.
b. Ensure that local agency employees do not certify or issue food instruments or benefits to any individual reported as a potential conflict of interest based on criteria 1.a.i-iii above.
c. Ensure that local agency employees reporting a potential conflict of interest based on criteria 1.a.iv-v above are not responsible for routine monitoring of that vendor.
d. Obtain a signed WIC Employee Conflict of Interest Statement (Attachment 4.01A) annually and when an employee’s status in relation to 1.a.i-v changes to warrant documentation of a conflict of interest.
Policy and Procedure 4.01
Page 2 of 2
e. Request guidance from the State Agency should it not be immediately clear if an employee’s status represents a conflict of interest.
f. Ensure that the signed 4.01A forms are available for review during the local agency management evaluation or upon request by the State Agency. g. Submit to the State Agency, annually, in conjunction with the new state fiscal year, a signed Conflict of Interest Acknowledgement Form (4.01B) confirming that that the local agency is in compliance with Local Agency Policy and Procedure 4.01.
2. The State Agency shall:
a. Ensure that a State Agency employee reporting a potential conflict of interest based on criteria in 1.a.iv-v are not responsible for routine monitoring, compliance Investigation, or authorization of that vendor.
b. Obtain a signed WIC Employee Conflict of Interest Statement (Attachment 4.01A) for all State Agency employees annually and when an employee’s status changes in relation to 1.a.i-v to warrant documentation of a potential conflict of interest.
c. Provide guidance to the local agency if the local agency is not able to ascertain if a possible conflict of interest exists.
d. Maintain, on file, a copy of all local agencies’ 4.01B forms.
e. Verify local agency compliance with this procedure through the management evaluation process. Attachment: 4.01A Employee Conflict of Interest Statement
4.02B Conflict of Interest Acknowledgement Form Revisions:
1. 4/13 Changed the policy from Local Agency Responsibilities to Conflict of Interest and added Attachment 4.01A (Employee Conflict of Interest Statement) 2. 5/15 Added Attachment 4.02B 3. 6/16 Added relative or close friend and edited policy to simplify language; modified 4.01A to document participant conflicts. 4. 6/17 revised to change language for eWIC and add date to 4.01A 5. 8/18 Updated State Director on attachment 4.01B
Attachment 4.01A
Attachment 4.01A
Page 1 of 1 WIC Employee Conflict of Interest Statement
I certify that I am an employee of the WIC Program and that I also (check all of the following that apply): am a WIC Participant am a WIC Proxy (write participant name/ID below) have a family member, relative, or close friend who is a WIC participant (write participant name/ID and relationship below) ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ work for a Maryland WIC authorized vendor (write vendor name below) ___________________________________________________________________________________ ___________________________________________________________________________________ own or have relatives that own a WIC authorized grocery store or have a family member or relative that works at a WIC authorized grocery store (write vendor name and relationship below). (This statement should be selected even if the store is authorized in another state.) ___________________________________________________________________________________ ___________________________________________________________________________________ None of the above applies to me
_____________________________ _______________________________ __________________ Employee Name (Please Print) Employee Signature
Date
Revised 8/22/2018
Attachment 4.01B
MEMORANDUM
TO: Director, Maryland WIC Program
FROM: ___________________________________
__________________________________
DATE: __________________________________
RE:
Compliance with Conflict of Interest Policy 4.01
This memorandum is to advise that my local agency is in compliance with Local Agency Policy and Procedures:
4.01 Conflict of Interest 4.01A WIC Employee Conflict of Interest Statement
Compliance includes completion of the WIC Employee Conflict of Interest Statement (4.01A) for all WIC employees. Submission of this memorandum also confirms that all staff in my Local Agency who are participants, proxies, or employed by WIC authorized vendors do not pose a conflict of interest, as described in Policy and Procedure 4.01.
This form (4.01B) shall be signed annually in conjunction with the new state fiscal year and sent to the State Agency by July 30th to be maintained on file. This form will be subject to review during local agency management evaluations.
cc: Chief, Vendor Operations Unit
Policy and Procedure 4.02
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.02 Effective Date: October 1, 1990 Revised Date: November 8, 2017
SECTION: FOOD DELIVERY SYSTEM SUBJECT: Food Instrument System
A. Policy
To ensure a uniform and efficient method by which participants, caregivers, or designees obtain prescribed WIC foods:
1. The State Agency shall ensure a supply of food instruments (eWIC cards) are stored at the WIC Distribution Center.
2. The local agency shall order cards from the WIC Distribution Center to ensure a sufficient supply for distribution to WIC participants, caregivers, proxies or designees.
3. The State Agency shall ensure that only authorized vendors redeem WIC benefits and that redemption is carried out in the manner prescribed by the Program.
B. Procedure
1. The local agency shall issue a food instrument in the form of an eWIC card to each family according to Policy and Procedure 4.30.
2. The local agency shall ensure that each WIC cardholder is instructed on the use of the eWIC card as outlined in Policy and Procedure 4.12.
3. The State agency shall ensure that WIC vendors are instructed on the process of redeeming WIC benefits using the eWIC card as outlined in Policy and Procedure 4.15. Attachments: 4.02A Sample eWIC Food Instrument
Revisions 10/09 added instructions for the Fruit and Vegetable Check (FVC).
10/13 corrected the name of the policy and to correct the policies cited.
11/16 Added instructions on the receipt and ordering of eWIC cards; eliminated instructions on how to redeem benefits for participant and vendors; changed 4.02 A from check sample to eWIC card. 8/17 Revised content for eWIC. 4.02A changed names from “Check Sample” to “eWIC Food Instrument”
Policy and Procedure 4.02
Page 2 of 2
Attachment 4.02A Attachment 4.02A
Page 1 of 1
Maryland eWIC Food Instrument
Policy and Procedure 4.03
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.03 Effective Date: October 1, 1994 Revised Date: November 8, 2017 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Prorating Benefits
A. Policy
1. Proration of benefits is the process of issuing the appropriate amount of benefits to a participant who:
a. misses a scheduled benefit pick-up appointment for a reason other than a hardship as defined in COMAR 10.54.01.18 C(5);
b. is a new participant to a family and needs to have their benefit period synchronized to the family benefit period;
c. presents a valid VOC card.
2. The WIC management information system will automatically prorate benefits.
3. Local agencies may turn the proration checkbox off in the WIC information system if the delay in food issuance is not a result of negligence on the part of the participant/caregiver/designee (i.e., inclement weather, building closure, participant hardship, computer failure, etc.).
B. Procedure
1. The WIC management information system will automatically prorate benefits based on the current date and the benefit start date according to the following formula:
a. If a participant is between 11 and 20 days late for their scheduled benefit pick-up, approximately one third of the quantity of the food items* in the package is taken away. b. If a participant is between 21 and 31 days late for their scheduled benefit pick-up, two thirds of the quantity of the food items* in the package is taken away.
Policy and Procedure 4.03
Page 2 of 3 *NOTE: Some food items are never prorated. The prorated food items are determined at the State level.
3. The local agency shall instruct the applicant/participant at certification about the importance of picking up benefits at the appointed time. Reminders should be distributed, or included on calendars or other handouts.
4. When a significant number of participants in a Local Agency demonstrate an inability to pick up benefits in a timely manner, the local agency should:
a. assess the need to revise benefit pick-up hours or site locations; and b. ensure that participants are educated on the proper utilization of designees and proxies.
Attachment(s):
References: COMAR 10.54.01.18 C(5) Revisions: 10/10 Updated proration methodology used by WIC information system and COMAR reference for hardship definition. 12/12 Changed policy reference in B.2.4 from 4.08 to 4.10.10/13 Corrected the policy referenced in A1 to 4.10. Modified B.3. and B.4. 11/16 Changed references from checks to benefits. This policy was formally named “Prorating Checks”
November 2017
Policy and Procedure 4.04 has been removed.
Policy and Procedure 4.05
Page 1 of 1 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number 4.05 Effective Date: October 1, 1994 Revised Date: November 8, 2017
SECTION:
FOOD DELIVERY SYSTEM SUBJECT: Voiding of Food Benefits
A. Policy
Local agencies shall void food benefits in the management information system as needed. Reasons to void food benefits include, but are not limited to, food package changes, participants moving out of state, participants under sanctions, etc.
Procedure
Local agencies shall void food benefits in the management information system using one of the following, pre-established void reason codes:
a. Food Package Change b. Participant Terminated c. Clinic/Staff Error d. Unredeemed Benefit e. Educational Buy f. Participant Sanctioned g. Change of Guardianship h. Other (system note required)
Revisions: 8/04 Modified for WOW 2/04 Modified B1., 2, and 4 10/1 Modified B.2.c. and 4. to reflect the correct policies. 10/14 Added void codes i-l. 5/17 Modified policy to pertain to eWIC benefits. Policy formally titled “Voiding Checks”
November 2017
Policy and Procedure 4.06 has been removed.
November 2017
Policy and Procedure 4.07 has been removed.
November 2017
Policy and Procedure 4.07A has been removed.
November 2017
Policy and Procedure 4.08 has been removed.
November 2017
Policy and Procedure 4.09 has been removed.
November 2017
Policy and Procedure 4.09A has been removed.
November 2017
Policy and Procedure 4.09B has been removed.
Policy and Procedure 4.10
Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number 4.10 Effective Date: October 1, 1994 Revised Date: June 11, 2026
SECTION:
FOOD DELIVERY SERVICE SUBJECT: Food Benefit Issuance, Replacement and Over-issuance
A. Policy
Food benefit issuance is limited to providing the maximum allowable food benefit, for each food item applicable to the participant’s category for an issue month, as specified in P & P 3.00, Overview of Food Packages. Active enrollees may be issued one, two or three months of benefits at one time, depending on the family’s benefit issuance schedule or clinic benefit issuance schedule. Supplemental foods are not authorized for participant use while hospitalized on an in-patient basis pursuant to 7CFR 246.10 b.2.ii.D.
Although an over-issuance of benefits is not allowed, if any benefit for an issue month has been issued in the management information system, and not voided, a benefit over- issuance reason shall be documented before additional benefits can be issued. A local agency may issue a replacement or an over-issuance of benefits under the following circumstances:
a. The participant requires a change in food prescription and returns already purchased formula for replacement prior to the “Last Date to Spend” of the food benefit.
b. A custody change or domestic violence situation in which the redeemed formula or food does not accompany the infant or child, and safety would be compromised if the cardholder attempted to retrieve the already purchased benefits.
c. WIC formula has been documented as stolen.
d. WIC foods have been destroyed by a documented fire or natural disaster such as a flood or hurricane.
e. A formula or food recall is documented and purchased foods must be replaced.
f. A benefit redemption dispute with an authorized retailer has been documented and is under investigation, and the current month benefits will expire prior to the resolution of the dispute.
Policy and Procedure 4.10
Page 2 of 3
B. Procedure
Local agencies shall abide by the following procedures when replacing or over-issuing benefits:
1. When previously purchased food items are being replaced:
a. The local agency shall advise the participant, parent or guardian that falsely reporting the loss of foods is considered fraud and that a sanction or criminal penalty may be imposed if the reported loss is found to be untrue.
b. The local agency shall void unused current benefits in the participant’s record. Use the appropriate void code (Policy and Procedure 4.05) and document the reported reason as noted in section A above, including a police or other report number if available, as a note in the participant’s record.
c. The local agency shall overissue benefits for the current month without proration. This will replace the lost/stolen benefits in addition to the unused benefits previously voided.
d. The local agency shall issue a new food instrument, if needed, as described in Policy and Procedure 4.30.
2. The local agency shall document the replacement or over-issuance of benefits in the management information system by selecting the appropriate over-issuance reason for the current issue month. Authorized over-issuance reasons are:
a. Food Package Change
b. Custody/Domestic Dispute
c. Formula Stolen
d. Food Destroyed by Disaster
e. Formula/Food Recall
f. Benefit Redemption Dispute
g. Other (System Note Required)
3. The State Agency shall monitor over-issuance of food benefits on a local agency basis and shall contact the local agency if it suspects fraud or abuse of this policy.
References:
1. 7CFR 246.10 b.2.ii.D
Policy and Procedure 4.10
Page 3 of 3
Revisions: 1. August 2004 – Modified for WOW 2. August 2003 – Modified for WIC WINS 3. October 2011 – Changed Policy number from 4.08 to 4.10 4. January 2018 – Revised policy to pertain to eWIC benefits 5. June 11, 2026 – Added clarification on inpatient non-issuance and on procedure.
November 2017
Policy and Procedure 4.11 has been removed.
November 2017
Policy and Procedure 4.11A has been removed.
November 2017
Policy and Procedure 4.11B has been removed.
Policy and Procedure 4.12
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.12 Effective Date: October 1, 1994 Revised Date: June 11, 2026 SECTION:
FOOD DELIVERY SYSTEM SUBJECT: Instructions to Participants, Guardians, and Designees
A. Policy
The local agency shall ensure that participants, parents, caretakers, proxies, and designees receive instructions on the proper use of food instruments, and on the procedures for receiving supplemental foods. Participants, parents, caretakers, proxies, and designees shall also be informed that they have the right to complain about improper local agency and vendor practices regarding Program responsibilities.
The local agency shall ensure that participants, parents, caretakers, proxies, and designees are informed of their rights and responsibilities for participation in the Program, and of participant violations and sanctions so that procedural errors and Program fraud and abuse are minimized.
B. Procedure
1. The local agency shall discuss the information in Attachment 4.12A with each participant, parent, caretaker, and designee at the initial certification and any subsequent certifications as appropriate. The local agency may use the instructional material provided in 4.12A or adapt the contents for use in informing participants, parents, caretakers, and designees. Adaptations must have state agency approval before use.
2. The local agency shall distribute a list of all authorized WIC vendors within its service area (or statewide, as appropriate) to all newly certified families, those who have relocated to a new service area, and any head of household upon request. Participants shall be informed that they may only redeem their WIC benefits at stores authorized by the Program.
3. The local agency shall review with each participant, parent, caretaker, proxy, and designee at each certification the complaint procedure as outlined in attachments 4.12A and 2.12A.
Attachment: 1. 4.12A Welcome to WIC Brochure
Policy and Procedure 4.12
Page 2 of 2 References: 1. Federal Regulations 7 CFR 246.12 (r) (3)
Revisions: 1. 8/04 Added attachment 4.09A 2. 10/09 Revised attachments 4.09A and 4.10A to include fruit and vegetable check instructions. 3. 10/10 Changed “WIC and You” to “My WIC” 4. changed federal citation to 7 CFR 246.12 (r) (3) 5. 10/11 Changed Policy number from 4.10 to 4.12. Revised section B 2 to clarify to procedure for providing instructions to Participants. 6. 10/13 to modify B.3. to stipulate informing participants that WIC checks may only be redeemed in Maryland. And B.4. 7. 1/18 Changes for eWIC. 8. 10/19 Removed previous teaching tools and referenced Welcome to WIC, Your Guide to Benefits and Services. 9. 4/25 Revised 4.12A Welcome to WIC Brochure in English and Spanish and edited B.1 as to when to use it. 10. 6/26 Revised when an authorized vendor list should be distributed and where the complaint procedure is outlined.
Policy and Procedure 4.12
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.12 Effective Date: October 1, 1994 Revised Date: February 12, 2025 SECTION:
FOOD DELIVERY SYSTEM SUBJECT: Instructions to Participants, Guardians, and Designees
A. Policy
The local agency shall ensure that participants, parents, caretakers, and designees receive instructions on the proper use of food instruments, and on the procedures for receiving supplemental foods. Participants, parents, caretakers, and designees shall also be informed that they have the right to complain about improper vendor practices regarding Program responsibilities.
The local agency shall ensure that participants, parents, caretakers, and designees are informed of their rights and responsibilities for participation in the Program, and of participant violations and sanctions so that procedural errors and Program fraud and abuse are minimized.
B. Procedure
1. The local agency shall discuss the information in Attachment 4.12A with each participant, parent, caretaker, and designee at the initial certification and any subsequent certifications as appropriate. The local agency may use the instructional material provided in 4.12A or adapt the contents for use in informing participants, parents, caretakers, and designees. Adaptations must have state agency approval before use.
2. The local agency shall distribute a list of all authorized WIC vendors located within the local agency's service area (statewide when appropriate) and inform participants that they may only redeem their WIC benefits at WIC authorized stores in Maryland.
3. The local agency shall review with each participant, parent, caretaker, and designee at each certification the complaint procedure as outlined in Attachment 4.12A.
Attachment: 1. 4.12A Welcome to WIC Brochure
References: 1. Federal Regulations 7 CFR 246.12 (r) (3)
Policy and Procedure 4.12
Page 2 of 2
Revisions: 1. 8/04 Added attachment 4.09A 2. 10/09 Revised attachments 4.09A and 4.10A to include fruit and vegetable check instructions. 3. 10/10 Changed “WIC and You” to “My WIC” 4. changed federal citation to 7 CFR 246.12 (r) (3) 5. 10/11 Changed Policy number from 4.10 to 4.12. Revised section B 2 to clarify to procedure for providing instructions to Participants. 6. 10/13 to modify B.3. to stipulate informing participants that WIC checks may only be redeemed in Maryland. And B.4. 7. 1/18 Changes for eWIC. 8. 10/19 Removed previous teaching tools and referenced Welcome to WIC, Your Guide to Benefits and Services. 9. 4/25 Revised 4.12A Welcome to WIC Brochure in English and Spanish and edited B.1 as to when to use it.
EFFECTIVE OCTOBER 2021 BETTER NUTRITION BRIGHTER FUTURE IRON AN ESSENTIAL MINERAL FOR LIFE WHY IS IRON ESSENTIAL? YOUR GUIDE TO BENEFITS AND SERVICES WELCOME TO WIC
Welcome to the Maryland Women, Infants and Children (WIC) program! We hope you enjoy everything that WIC has to offer. Our goal is to help you and your family eat better, grow better and make your experience with WIC the best that it can be. WIC gives more than just food. We give tips on shopping, cooking and eating well, and connect you with other health and wellness services. Please let us know if you have a question or if there is something we can help you with. Again, welcome to the program! Your Friends at How Long Am I Eligible For WIC? WIC eligibility is different for women than it is for children. Women are eligible: • Your entire pregnancy and up to 6 weeks after pregnancy. • Up to one year after your baby’s birth if you breastfeed. • Up to 6 months after your baby’s birth if you do not breastfeed. Children are eligible: • From birth, up to age 5. You and your child will need to re-apply for WIC about once a year, and after you have your baby. When you re-apply you will need to bring proof of income, proof of residency, and, if pregnant, proof of pregnancy. Staff will let you know when you need to bring these items with you. Your Health Is Important WIC staff will ask about your health and eating habits, measure your weight, and check your iron level. By talking with WIC staff, you can learn where to get care while you are pregnant, information for other food resources, or shots (immunizations) for your child. You can also get breastfeeding support and other tips to improve the health of you and your baby. Be sure to ask your own questions too.
BREASTFEED FOR A HEALTHY MOM AND BABY. Call WIC for breastfeeding tips and support. 1
Your WIC Appointments You will need to return to WIC about every 3 months to get your benefits. Your child will need to come with you about every 6 months to be weighed and measured. Your WIC appointment date and time is on your Shopping List, your WIC ID Folder (if used by your local WIC Program), and your appointment reminder notice. Always bring your identification OR your ID Folder to ALL WIC appointments. If you cannot keep an appointment, be sure to call WIC to reschedule it. If you pick up your benefits late, you may get less food. If you stop picking up benefits, you may be dropped from WIC and will need to re-apply. Nutrition is a part of most WIC appointments. That is because WIC’s goal is to help you and your family enjoy better health through healthy foods. You may be able to receive your nutrition education online. Your local WIC office will let you know. Your Proxy and Your Designee You can authorize up to 2 people to help you with your WIC appointments. At WIC, they can be either a proxy or a designee: A proxy can pick up your WIC benefits and shop for your WIC foods if you are not able to; a designee can do all of that plus they can bring your child in to appointments to re-apply for the program when needed. You must give WIC the names of your proxies or designees. If you want to change your proxy or designee, you must call WIC to let us know. Your proxy or designee must follow the same rules as you to pick up and spend WIC benefits. Let them read this booklet. Have them shop with you. Ask them to bring back information from all WIC visits. Your designee must be able to answer questions about your income, your child’s health, medical history, and know what they eat. This should be someone who can answer these questions for you. 3 2
Your eWIC Account WIC food benefits that are given to your family are loaded to your eWIC account once a month. Your food benefits will be available for purchase on the same start and end date each month. Your benefits become available on the Benefit Start Date at 12:01 a.m. and end at 11:59 p.m. on the Benefit End Date. Benefits that have not been spent DO NOT carry over to the next month. To access your WIC food benefits in your account, you are given an eWIC card. Your eWIC Card Your Maryland eWIC Card is what you take to the grocery store to purchase your WIC foods. Before you use your Maryland eWIC card, you must select a 4-digit Personal Identification Number (PIN.) • Choose a number that is easy for you to remember, but hard for others to guess. • Do not write your PIN on your eWIC card. • Only share your PIN with your proxy or your designee. You can select or change your PIN by calling eWIC Customer Service at 1-844-309-6097 OR logging on to www.mybnft.com and entering your 16-digit eWIC card number. If someone gets your eWIC card and knows your PIN, they could use your food benefits. Those benefits will NOT be replaced. To protect your card: • Keep your card in a safe place, like your wallet or purse. • Keep your card clean and out of direct sunlight. • Keep your card away from magnets and electronics like cell phones. WIC Food Benefits Each person in your family on WIC will be given healthy foods for each month they are on the program. WIC foods are packed with nutrients like: • Calcium and vitamin D for strong bones • Iron for healthy blood • Vitamins to fight illnesses • Protein to build muscles and organs WIC foods are also low in sugar and fat. WIC foods are for you or your child only. They help you get what you need to stay healthy. You will still need to buy other foods. WIC foods are meant to add to what you already eat. When money is tight, it is hard to eat the way you should. WIC can give you tips to get the most food value for your money. You can also get ideas for quick and low cost meals and snacks. If your WIC foods are damaged or destroyed in a fire or natural disaster, let your local WIC office know. They may be able to replace them. CALSIUM & VITAMIN D IRON VITAMINS PROTEIN CALCIUM & VITAMIN D IRON VITAMINS PROTEIN ONLY YOU AND YOUR PROXY/ DESIGNEE SHOULD KNOW YOUR PIN. 5 4
Your WIC Shopping List and WIC Authorized Foods List Your WIC Shopping List shows all the WIC foods given to your family. It lists who the foods are for, the amount of each food item, and the benefit start and end dates. The Shopping List may also include the date of your next WIC appointment. It is printed and given to you at the end of your WIC appointment. The WIC Authorized Foods List gives you details of what you can and cannot buy. Some WIC foods, like cereal, are brand and size specific. You will find that information in your Foods List. Before shopping the first time, review your Shopping List along with your Foods List. The more you know about WIC foods, the easier it is to shop. Take your Shopping List and the WIC Foods List to the store. If you have a question, ask the store’s customer service representative or give your local WIC office a call. Maryland WIC Mobile App For smart phone users, the Maryland WIC Mobile App can be very helpful to WIC families. You can download the App, MD WIC, from the Google Play or iPhone stores. To register, you just need an active Maryland eWIC Card. You can view information about your WIC appointments, WIC offices, approved store locations, the foods list and your food benefit balance. While shopping, you can scan a UPC (Barcode) to see if the food item is WIC approved and available in your WIC food balance. You can also receive alerts for upcoming appointments and benefits about to expire. The Maryland WIC Mobile App can help you access other WIC resources and has links to other services. The app is available in English and Spanish. Ask WIC staff about this helpful tool. USE THIS QR CODE TO DOWNLOAD THE MARYLAND WIC MOBILE APP OR VISIT THE GOOGLE PLAY OR IPHONE APP STORE. GET IT GET IT ON ON 7 6
How to Shop for WIC Foods You should have a list of approved WIC vendors (stores) in your area. You can also use the mobile WIC App to find a store near you, whether home or shopping out of your area, or call your local WIC office and they can help you find one. All approved WIC stores will display the Maryland eWIC Accepted Here sign in their window. You can shop for your WIC foods as often as you like. You do not have to buy all your foods at one time. Take your eWIC Card, your Shopping List and your Foods List to a WIC approved store. Here are the steps to follow: 1. Decide what foods on your Shopping List you want to buy. Look at the dates. You can only buy foods listed between the food benefit Start and End Dates listed on your Shopping List. 2. Use your WIC Foods List to check which foods are allowed or you can scan the UPC using the Maryland WIC App. 3. Use any checkout lane but not cash only, express, or self-checkout. Some stores may only take eWIC in one lane, if so, the lane will be marked with a smaller eWIC Accepted Here sign. 4. At some stores, you can purchase WIC foods and non-WIC foods in the same transaction. This is called a “mixed basket.” However, if you find it helpful, you can separate WIC foods to make your WIC purchase easier. 5. You may want to let the cashier know you are using WIC. At some stores you need to slide your eWIC Card before they ring up your WIC food. 6. Enter your 4-digit PIN when asked. No signature or ID is required. 7. Keep your receipt, it shows your remaining benefit balance. Helpful Tips for Using Your WIC Benefits If you lose or damage your eWIC Card, it can be replaced. • Call Customer Service at 1-844-309-6097 to request a new card. • Remember that any benefits that expire while waiting for your new card to arrive cannot be replaced. • It can take up to 7 business days to get a new card in the mail. If you do not receive your replacement card within 7 days, call your local WIC office. You have many options for keeping track of the food you have left in your eWIC account. To check your food balance, you can: • Use the free Maryland WIC App on your smart phone. You can access your account from your smart phone and see your balance while you are shopping. • Set up an account at www.mybnft.com to check your balance online. • Check your most recent store receipt. • Call Customer Service at 1-844-309-6097. They will read your balance to you over the phone. • Ask a cashier or staff member at the customer service desk to run a “balance inquiry” for you before you start shopping. • Visit the WIC office and ask for an updated shopping list. REMEMBER YOUR PIN. IF YOU ENTER THE WRONG PIN 4 TIMES IN A ROW, YOUR CARD WILL BE LOCKED UNTIL MIDNIGHT. To re-set or change your PIN, you can call 1-844-309-6097 or go to www.mybnft.com. 9 8
Helpful Tips (continued) If you owe money at the end of your WIC transaction, here are some reasons why that might happen: • You may be spending more in fruits and vegetables than the amount that WIC gives you. • You may not have enough balance left on your account for the item you are trying to buy. • You may be trying to buy a WIC food that is not on your WIC Shopping List. • A food you are trying to buy is not a WIC approved item. You can use coupons, “buy one get one free,” and store discount cards for your WIC foods. This saves money for the WIC Program; no money will be given to you when you use coupons with your WIC benefits. If a retailer offers “buy one get one free,” participants can take advantage of the extra item using WIC. Some “buy one get one free” offers may charge half price for each item. This will NOT be WIC approved. Make sure you read the fine print. Stores may not carry all brands you see on the Foods List. You can ask the store to carry the brand you want or shop at another store. Stores cannot give you a rain check or credit for any food or formula not in stock. Stores cannot let you purchase a food that is not WIC approved. If you think a food you tried to buy should be WIC approved, please call your local WIC office with the information below: • The UPC (barcode) from the item. Please give the WIC staff member all of the numbers, even the ones right before or right after the barcode. • Exact name of the item you tried to buy and the size of the package. • You can also submit this information using the Maryland WIC App. If you need to dispute a transaction you may: • Call Customer Service at 1-844-309-6097. • Go to www.mybnft.com. • Remember that you can only dispute transactions for the current month. You are not able to dispute transactions for benefits that have expired. YOU CAN SHOP FOR YOUR WIC FOODS AS OFTEN AS YOU WOULD LIKE DURING THE MONTH. You do not have to buy all of your foods at one time. 11 10
Your Rights and Your Responsibilities When you applied for WIC, you signed confirming that you were given the opportunity to read, or have read to you, your Rights and Responsibilities. Federal law requires that we share that information with you. A copy was given to you when you applied. Take a few minutes to read your rights, and your responsibilities again. It is important for you to know what your rights are. You have the right to be treated fairly, with common courtesy, and receive the information you need. You also have the responsibility to follow program rules. If you do not follow the rules, you may be removed from the program, owe us money, or face criminal charges, and we do not want to see that happen. If you need help: • For questions about your eWIC Card, call Customer Service at 1-844-309-6097 or log on to www.mybnft.com. • For questions about your WIC food benefits, or if you move or change your address, please contact your local WIC office. • For other information about the Maryland WIC Program, call 1-800-242-4942 or visit the website at www.mdwic.org. Other Programs You May Qualify For As a WIC participant you may also be eligible for other programs that help with things like food, medical care, alcohol, drug or mental health crisis services, electric and other utility bills, and school readiness. Use the contact information listed below or ask WIC staff if you need help finding assistance in your area. • Maryland Food Supplement Program (SNAP), Temporary Cash Assistance (TCA) or Energy Assistance call 1-800-332-6347 or visit myDHRbenefits.dhr.state.md.us; • Maryland Medical Assistance call 1-855-642-8572 or visit www.marylandhealthconnection.gov; • Head Start or Early Head Start call 1-866-763-6481 to find a location near you; • Maryland Crisis Hotline call 1-800-422-0009. Moving? Please let your local WIC office know if you are moving. If you stay in Maryland, you can ask to transfer to another WIC office. If you move out of state, ask for a VOC (Verification of Certification) form to take to another WIC Program. You can only be in one WIC Program at a time. We Would Like to Hear From You We work hard to make your experience with WIC the best that it can be. If you have an idea of how we can make it better, or a story to share of how WIC helped you, please let us know. If you have a complaint about a vendor or cashier, or your clinic visit, we would like to know that too. You have many ways to contact us. You can: • Call your local WIC Office • Call the State WIC Office at 1-800-242-4WIC • Visit the Contact WIC page on our website: www.mdwic.org • Email us at mdh.wic@maryland.gov THANK YOU FOR ALLOWING US TO BE A PART OF YOUR FAMILY’S FUTURE! 13 12
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www. usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (833) 256-1665 or (202) 690-7442; (3) email: program.intake@usda.gov. This institution is an equal opportunity provider. 1-800-242-4942 | www.mdwic.org C-04/0119
November 2017
Policy and Procedure 4.12B has been removed.
Policy and Procedure 4.13 Page 1 of 6
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.13 Effective Date: October 1, 1997 Revised Date: June 11, 2026
SECTION: FOOD DELIVERY SYSTEM
SUBJECT: Vendor Authorization
A. Policy
The state agency shall ensure that only vendors authorized by the state agency redeem WIC benefits or otherwise provide supplemental foods to participants. The state agency shall establish criteria for the selection and denial of vendors for authorization in the Maryland WIC Program. A vendor is considered new to the Program upon initial authorization and at renewal of authorization. The state agency shall ensure that the food delivery system within the jurisdiction of the state agency is procedurally uniform and in compliance with federal regulations.
The local agency shall assist the state as required in the vendor authorization process.
B. Procedure
1. Vendor Agreement and Authorization Period
a. The authorization of retail vendors shall be the responsibility of the State WIC Agency.
b. All vendor agreements for the food delivery system are between the vendor and the State WIC Agency.
c. The State WIC Agency can make changes to the vendor agreement, if necessary. Vendors will receive as much advance notice as possible regarding any changes to the Agreement.
d. Vendors may apply or reapply for authorization at any time during the year. However, a vendor applicant denied authorization three times in a 12-month period may not reapply until one year after the last denial date.
e. The state agency, in accordance with 7 CFR 246.12(h)(1)(i), may not authorize a vendor for a period exceeding 3 years. The state agency, at its discretion, may authorize a vendor for a period less than 3 years.
Policy and Procedure 4.13 Page 2 of 6
2. Vendor Authorization Process
a. To participate in the WIC Program as a vendor, the interested vendor must submit an application using the forms provided by the state agency. Mobile stores or direct delivery services are not eligible to apply. Any entity that wishes to become an authorized WIC vendor must:
i. Hold a current food service facility license issued by the local health department or department of environment and, if a food store/ pharmacy combination or pharmacy only vendor, hold a current permit to operate as a pharmacy issued by the State Board of Pharmacy;
ii. Be authorized and in good standing by the Supplemental Nutrition Assistance Program (SNAP) and not currently disqualified, suspended, issued a charge or adverse action letter or under an appeal from SNAP;
iii. Operate at a fixed location;
iv. Be accessible to persons with disabilities;
v. Maintain the store's premises in a sanitary condition;
vi. Have in its store from the time of application, the minimum required stock as set forth in COMAR 10.54.03.04C(2) and COMAR 10.54.03.14;
vii. Comply with all applicable State laws and regulations and all federal selection criteria established at 7 CFR 246.12(g)(3);
viii. Except for pharmacy only or military commissaries, a vendor applicant shall have actual lowest current shelf prices that are less than or equal to 125% of the peer group average in the vendor applicant's region during the month of application, as determined by the state agency for each of the four food packages utilized to analyze prices;
ix. Not derive 50% or more of its total food sales from WIC food items or intend to operate as a WIC only retailer; and
x. Pharmacies authorized as pharmacy only vendors are only permitted to sell WIC special infant formula and medical foods. In order to sell other food items, pharmacies must be authorized as a food/pharmacy vendor.
b. The state agency shall ensure that all vendors considered for authorization in the program meet the qualification criteria as stated
Policy and Procedure 4.13 Page 3 of 6
in the current Vendor Agreement, Application Package and in State regulations.
c. The state agency shall conduct an unscheduled on-site review of a vendor applicant's store within 60 days of receipt of an application to ensure that the store meets the requirements for authorization. However, if the following circumstances are present in the applicant store’s region, the on-site review shall be delayed until the following circumstances have been resolved.
i. Severe weather conditions such as snow or flooding, or
ii. Labor strike, civil unrest, pandemic or other conditions that prevent consistent delivery of food stock, or
iii. Vendor notification that delivery of food stock has been delayed.
This information will be documented and used to determine if a delay in conducting the on-site reviews is necessary or such that they may resume.
d. Vendors disqualified or sanctioned by SNAP or assessed a civil monetary penalty within the past 12 months from the date they apply to WIC will not be awarded an agreement, unless they meet the participant hardship criterion set forth in COMAR 10.54.03.19.
e. Upon completion of a period of disqualification and a successful completion of the authorization requirements set forth in COMAR 10.54.03.04 and 10.54.03.07, .08 and .09, a vendor shall regain authorization. The state agency may not deny authorization based on previous violations once the applicable sanction has been satisfied. However, a vendor with previous violations may be considered a high-risk vendor upon authorization.
f. The state agency shall grant or deny authorization to a vendor applicant within 60 days of receipt of an application. If extenuating circumstances delay the application process, the timeline can be pushed out (i.e., certification issues).
g. The state agency shall notify vendors whose applications for authorization are denied that they have the right to an appeal. The vendor applicant must request a hearing within 10 days of receipt of the notice of denial as set forth in COMAR 10.54.03.18.
h. Written notification of the Program actions, the reasons for the action, the right to appeal and the method for filing the appeal shall be provided to the vendor within 15 days of the denial.
j. The state agency shall ensure that vendors granted Program authorization enter into a vendor agreement with the state agency (attachment 4.13D).
Policy and Procedure 4.13 Page 4 of 6
k. Vendor agreements are not transferable. Any change in ownership, or rights of ownership, or relocation of a store terminates the vendor agreement. Vendors cannot appeal agreement termination due to change in ownership, rights of ownership, or relocation of a store.
l. The state agency, at its option, may refuse to grant authorization to any vendor against which the Program has an outstanding monetary claim or with a vendor convicted of fraudulent business practices.
m. The state agency shall ensure that new vendors selected for Program authorization and/or their representative(s) attend vendor training before actual Program participation begins. If the state deems a renewing vendor as high risk, Reauthorization Training may be required at renewal time.
3. Vendor Certification
a. Once a vendor application has been approved and it is determined that the store requires state provided equipment, they will be referred to the state eWIC processor or their designee to complete the necessary paperwork for use of the equipment. After the equipment is properly installed, the processor or their designee will train on how to use the equipment. Once the vendor has received training and before they can accept eWIC benefits, state WIC staff may schedule a visit to test and certify that the equipment is working properly.
b. For those stores who will use an integrated POS system, state staff will test the POS system to certify that it is processing eWIC transactions properly. The store will be able to accept eWIC transactions once it has passed certification and all cashiers have been trained.
4. Vendor Confidentiality
a. Pursuant to 7 CFR 246.26(e), the state agency shall ensure the confidentiality of Vendor information with the exception of the vendor’s, name, address, telephone number, website/e-mail address, store type, and authorization status.
b. The state agency may, at its discretion, identify sanctioned vendors to other vendors or vendor applicants, including some of the related details pertaining to the sanction to include the vendor’s name, address, length of the disqualification or amount of the civil monetary penalty, and a summary of the reason(s) for such sanction provided in the notice of adverse action.
c. Should the state agency, at its discretion, identify sanctioned vendors to other vendors, or vendor applicants, it will only do so
Policy and Procedure 4.13 Page 5 of 6
following the exhaustion of all administrative and judicial review, in which the state agency has prevailed, or the time period for requesting such review has expired.
5. The local agency shall:
a. Provide an appropriate number of staff to assist the state agency in the vendor authorization process (i.e., on-site review or testing).
b. Ensure that appropriate staff attends required training(s) on the vendor authorization process.
c. Conduct on-site reviews of applicant vendors, as required by the state agency using the Retail Vendor On-Site Review Form and instructions as found in Attachment 4.13C. The completed on-site review forms shall be submitted to the state agency.
d. Assist the state agency in the vendor training process, as required.
e. Distribute lists of authorized vendors to participants.
Attachments: 4.13A Retail Vendor Onsite Review Form – 3 or less registers 4.13B Retail Vendor Onsite Review Form – 4 or more registers 4.13C Retail Vendor Onsite Review Form Instructions 4.13D Retail Vendor Agreement
References: 1. Federal Regulations 7 CFR 246.12 and 26(e) 2. COMAR 10.54.03-Retail Food and Pharmacy Vendors 3. Retail Vendor Application Packet
Revisions: 1. 8/05 to exclude 50 percent vendors and decrease the number of times in a year an applicant can apply after denial from 4 to 3 2. 10/08 to include the requirements contained in CFR §246.26(e) regarding the confidentiality of Vendor information. 3. 10/09 to reflect revised a Vendor Agreement prohibiting the use of the WIC logo and acronym (Att 4.11B-2) and a revised Onsite Review Form (Att 4.11A) 4. 10/10 Changed federal citation to 7 CFR 246.12 (g) 5. 10/11 Changed Policy number from 4.11 to 4.13 6. 10/12 Revised Attachment 4.13B-2 to reflect prohibition against providing incentives solely to WIC Participants, to use the term disqualification rather than suspension, to restrict pharmacy only vendors from selling anything other than WIC infant formula, and to clarify the conditions under which a previously disqualified vendor may obtain authorization. 7. 10/13 New format and signature on 4.13B-2. 8. 10/15 Clarified the process for vendors applying after disqualification. Corrected “calendar year” to “12 month period” 9. Revised the procedure on the need for delayed on-sites 10. Added to authorization requirements as stated in COMAR 11. Renumbered the attachments
Policy and Procedure 4.13 Page 6 of 6
12. Revised attachment 4.13B to read like instructions and not a policy. 13. Revised attachment 4.13C to reflect name change of new Vendor Manager. 14. 12/16 Revised and reorganized vendor agreement to make it clearer and easier to read. eWIC revisions have also been added, including FNS’s requirements in the WIC Operating Rules for EBT. 15. 8/17 Revised policy to include process for certifying POS systems to accept eWIC. 16. 1/18 Revised 4.13C WIC Vendor Agreement to reflect new name change from DHMH to MDH and fixed a couple of spacing issues. Also revised language on operational costs to vendor and revising what eWIC capable means. 17. 1/20 Fixed a few minor grammar edits. Revised agreement to read Program in place of State Agency to be consistent throughout document. Added provision of what vendor information the Program is allowed to release. 18. 5/20 Revised the Vendor On-site Review Form 4.13A and clarified/restructured the instructions for completing the form - Retail Vendor Onsite Review Form Instructions 4.13B. 19. 7/20 Revised the Vendor On-site Review Form 4.13A to include question for Above 50% indications. 20. 8/21 Revised agreement to include SNAP authorization, accounting records requirement, certification requirements, email checked once a week under the vendor responsibilities and clarify pharmacy only vendors sell special formula and medical foods. Redefined SNAP requirement in B2(a)(ii) and made 2 small edits in section ix and x Vendor Authorization. 21. 7/22 Revised main policy section 2. a-vii to include reference at 7 CFR 246.12(g)(3).”, waiving initial training has been removed and this section has been slightly revised to include reauthorization training, and section 4 b & c now includes reference to 7 CFR 246.26(e) on strict WIC vendor information sharing. Revised attachment 4.13A On-Site Review Form to break it into two forms for the new two- tiered minimum stocking requirements, now attachments A and B. Because of the additional on-site form, all the attachments are renumbered A-D. Revised attachment 4.13C, Retail Vendor On-Site Review Form Instructions. Updated the agreement (attachment 4.13D) and revised requirements on maintaining an active email account, signage at checkout lanes, notification on POS updates/changes, and updated contact sections. 22. 11/2023 Additional language on extending application processing time, updated citation in B.1.e, revised section 2.d to include participant hardship clause, changed the word “penalty” to “sanction” in section B.2.e. 23. 9/24 Attachment 4.13D updated section V. to include current Civil Rights Assurances language and refine section I.32 Responsibilities of the Vendor 24. 3/25 Revised attachments 4.13A and B with increased minimum stock for vegetables. 25. 6/26 Revised attachments 4.13 A & B with new food package changes and attachment 4.13 D to include language on downloading APL, defining a new vendor, and other clarifying language.
Page 1 of 2 Retail Vendor On-Site Review Form For Stores with 3 or less Registers
Date ______________ Store Name Phone # Vendor/Applicant ID Street Address County City, Zip Store Type, circle one: Food Store Food/Pharmacy Combination Answer Yes or No to the following:
Handicapped Access? ____________ Fixed Location? ____________
Sanitary? ____________ If no, list conditions on page 2. Prices On/Near All WIC Foods? ____________
Is food selection indicative of potentially above 50% vendor? ____________
Minimum Stock met? ____________ If no, list missing items on page 2. If not, was the storeroom checked? ____________
Complete the following:
Number of Full-Service Checkouts ____________ Number of Full-Service Checkouts typically open ____________
Number of Self-Checkouts ____________ Number of Self-Checkouts typically open ____________
Minimum Stock Required OK? Brand UPC Size Lowest Price Whole Milk 2 gallons
Gallon
Low-Fat (skim, 1%, fat free) 3 gallons
Gallon
Domestic Cheese, 8 or 16 oz 2 varieties, 3 lbs. total
_______oz
Eggs, white or brown, large, or medium, 6 dozen total
Dozen
Cereal, Cold, 12 oz or larger 3 ctr whole grain and 3 ctr other 1 variety of each
_______oz
Peanut Butter, 16-18 oz. 3 containers
_______oz
Fish, *tuna 5-6 oz or 12 oz cans *salmon 5-7.5 oz or 14.75 oz (4 pk/5 oz - ok) *sardines 3.75-5.5 oz or 15 oz, 1 variety, 15 oz total
_______oz
Beans, canned, 15-16 oz 2 varieties, 5 cans total
_______oz
Juice, 64 oz 2 varieties, 3 containers
64 oz
Fruits, Vegetables, & Fresh Herbs fresh, frozen, canned or dried 2 varieties fruit & 3 varieties veggies, $16 total value
NA
NA NA
NA
Page 2 of 2 Retail Vendor On-Site Review Form For Stores with 3 or less Registers
Date ______________ Minimum Stock Required OK? Brand UPC Size Lowest Price Whole Grains, *brown rice, white quinoa, bulgur, buckwheat, & cornmeal 12-32 oz *bread 12-24 oz *rolls 12-16 oz *pita 12-18 oz *oats 16-32 oz *soft corn & whole wheat tortillas 16 oz *whole wheat pasta 16 oz, 2 varieties, 2 lbs total
Infant Cereal, 8 or 16 oz 1 variety, 3 containers
_______oz
Infant Fruits, 4 oz container (2) 2 oz packs or (2) 4 oz packs - ok 2 varieties, 10 containers
_______oz
Infant Vegetables, 4 oz container (2) 2 oz packs or (2) 4 oz packs – ok 2 varieties, 10 containers
_______oz
Similac Advance Powder, 12.4 oz 7 cans
0070074559582 12.4 oz
I have reviewed this report of the on-site review, and I agree_____/disagree _____with its accuracy. Store Representative’s Comments: ______________________________________________________________________ Printed Name_________________________________________ Title__________________________________________ Signature _________________________________________________ Date_____________________________________ Manager’s Name___________________________________________ Store’s Email Address _________________________________________ WIC Representative’s Comments: _________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________ Printed Name______________________________________________ Title______________________________________ Signature _________________________________________________ Date______________________________________
Page 1 of 2 Retail Vendor On-Site Review Form For Stores with 4 or more Registers Date Rev 01.26 Store Name Phone # Vendor/Applicant ID Street Address County City, Zip Store Type, circle one: Food Store Food/Pharmacy Combination Answer Yes or No to the following: Handicapped Access?
Fixed Location? Sanitary? If not, list conditions on page 2. Prices On/Near All WIC Foods? Is food selection indicative of potentially above 50% vendor? Minimum Stock met? If not, list missing items on page 2. If not, was the storeroom checked? Complete the following: Number of Full-Service Checkouts Number of Full-Service Checkouts typically open Number of Self-Checkouts Number of Self-Checkouts typically open Minimum Stock Required OK? Brand UPC Size Lowest Price Whole Milk 4 gallons Gallon Low-Fat (skim, 1%, fat free) 6 gallons Gallon Domestic Cheese, 8 or 16 oz 4 varieties, 6 lbs. total oz Eggs, white or brown, large, or medium, 6 dozen total Dozen Cereal, Cold, 12 oz or larger 6 ctr whole grain and 6 ctr other 2 varieties of each oz Cereal, Hot, 9.5 oz or larger 1 container oz Peanut Butter, 16-18 oz. 6 containers oz Fish, *tuna 5-6 oz or 12 oz cans *salmon 5-7.5 oz or 14.75 oz (4 pk/5 oz - ok) *sardines 3.75-5.5 oz or 15 oz, 2 varieties, 30 oz total oz Beans, canned, 15-16 oz 3 varieties, 12 cans total oz Beans, dry, 16 oz or 32 oz bags 2 varieties, 3 lbs. total oz Juice, 64 oz 2 varieties, 6 containers 64 oz
Page 2 of 2 Retail Vendor On-Site Review Form For Stores with 4 or more Registers Date
Rev 01.26
Minimum Stock Required OK? Brand UPC Size Lowest Price Whole Grains, *brown rice, white quinoa, bulgur, buckwheat, & cornmeal 12-32 oz *bread 12-24 oz *rolls 12-16 oz *pita 12-18 oz *oats 16-32 oz *soft corn & whole wheat tortillas 16 oz *whole wheat pasta 16 oz 2 varieties, 4 lbs total
oz Infant Cereal, 8 or 16 oz 2 varieties, 1 variety must be rice
oz Infant Fruits, 4 oz container (2) 2 oz packs or (2) 4 oz packs - ok 2 varieties, 16 containers
oz Infant Vegetables, 4 oz container (2) 2 oz packs or (2) 4 oz packs - ok 2 varieties, 16 containers
oz Infant Meat, 2.5 oz containers 1 variety, 6 containers 2.5 oz Similac Advance Powder, 12.4 oz 15 cans 0070074559582 12.4 oz Similac Isomil Soy Powder, 12.4 oz 4 cans 0070074559643 12.4 oz Fruits, Vegetables, & Fresh Herbs fresh, frozen, canned or dried 2 varieties fruit & 3 varieties veggies, $32 total NA NA NA NA
I have reviewed this report of the on-site review, and I agree /disagree with its accuracy. Store Representative’s Comments:
Printed Name Title
Signature Date
Manager’s Name
Store’s Email Address
WIC Representative’s Comments:
Printed Name Title
Signature Date
Attachment 4.13C Page 1 of 2 Retail Vendor On-Site Review Form Instructions Instructions: The WIC representative designated to perform the on-site review shall prepare the appropriate form depending on the size of the store. Attachment 4.13A applies to stores with three or less registers and attachment 4.13B applies to stores with four or more registers. Steps 1 through 2 can be completed in advance of the on-site review. Once they enter the store, the representative shall make his/her presence and purpose known to the store and complete attachment 4.13A or 4.13B as follows: 1. Enter date the on-site review is performed. 2. Complete store information: name, phone, vendor/applicant ID, address, county, city, zip. 3. Circle the type of store. 4. Answer yes or no to all questions. 5. Complete full-service and self-checkout information. It is best to discuss this question with a store representative who is knowledgeable about the front-end operations to determine what is typical for this store. 6. Minimum Stock Required. Perform the following for each food category: • Check the “OK” box to indicate the store inventory meets the minimum required stock. If there is not enough of a product, enter how much was on the store’s premises on the page two under the WIC Representative’s Comments. For example, “only had 1 gallon of whole milk” or “only had 1 variety of canned beans”. • Identify the lowest unit priced item on the shelf for that food category. • In the next column, enter the brand and type of the lowest unit priced item. • In the next column, enter the UPC of the lowest unit priced item. • In the next column, enter the size of the lowest unit priced item. • In the last column, enter the price of the lowest unit priced item. 7. Review the completed form with a store representative and have them indicate whether they agree or disagree with its accuracy. 8. The store representative may enter any comments at their discretion. 9. The store representative must sign and date the form. If a store representative refuses to sign the form, please make note of it. 10. The WIC representative may enter comments. This is especially important in instances where a store did not pass an inspection or if the store needs supplies. 11. The WIC representative must sign and date the form and return it to the State office to be saved in the vendor applicant’s file. 12. The State’s Vendor Unit representative shall enter the data into the MIS system. All register information shall be updated where applicable.
Attachment 4.13D Page 1 of 15
MARYLAND WIC PROGRAM VENDOR AGREEMENT
Vendor Name:
Store Name:
Program Assigned Vendor ID Number:
Vendor Retail Address:
Vendor Mailing Address (only if different than above):
This Agreement, dated , is made by and between , hereinafter called “Vendor,” and the Special Supplemental Nutrition Program for Women, Infants and Children, a unit of the Maryland Department of Health, Prevention and Health Promotion Administration (PHPA), hereinafter called “Program” or “WIC,” and shall commence on and shall terminate on . (to be filled in by the Program) (to be filled in by the Program)
Purpose:
The purpose of the Program is to provide supplemental foods and nutrition education at no cost to eligible participants. The Program serves as an adjunct to good health care during critical times of growth and development, to prevent the occurrence of health problems and improve the health status of program participants.
The Program operates a retail food delivery system as defined in δ 7CFR 246.12. This delivery system enables WIC participants to purchase WIC approved foods at the WIC authorized store of their choice.
This Agreement memorializes the requirements for the Vendor’s successful participation in the Program. It articulates the responsibilities of each party including Vendor monitoring, Vendor sanctions, and conditions under which the Agreement may or shall be terminated. The Vendor, in accepting the terms of this Agreement, agrees to support the objectives of the WIC
Attachment 4.13D Page 2 of 15
Program and to participate in the delivery of WIC approved foods at the lowest possible competitive price for the benefit of all individuals authorized to participate in the Program. Therefore, once approved, the WIC Vendor is required to maintain its qualifications and meet all Federal and State Program requirements in order to maintain this Agreement in force for its entire term.
Now, therefore, in consideration of the mutual promises and covenants herein contained, the parties agree as follows:
Provisions
A. Duration of Agreement:
This Agreement, which concerns the store’s or entity’s authorization to operate as a WIC Vendor, shall continue in effect until the above-stated termination date or unless it is terminated as provided in this Agreement.
B. Subsequent Agreement Changes:
The Program reserves the unilateral right to order in writing changes in the work within the scope of the Agreement and the unilateral right to order in writing a temporary stop or delay in performance. The Program may amend this Agreement upon 15 days’ notice to the Vendor in order to comply with any new Federal or State laws or regulations or policies issued by the United States Department of Agriculture (USDA). In all other instances, the Agreement may only be modified as the Program and the Vendor mutually agree in writing.
C. Governing Law:
The provisions of this Agreement are governed by Maryland law. All disputes arising out of this Agreement will be handled in Maryland courts.
D. Not a License/Property Interest:
This Agreement does not constitute a property interest. If the Vendor wishes to continue to be authorized beyond the period of its current Agreement, the vendor must reapply for authorization. If a Vendor is disqualified from being a WIC vendor, the Program will terminate this Agreement, and the Vendor will have to reapply to be authorized after the disqualification period has ended. In all cases, the Vendor’s new application will be subject to the Program’s vendor selection criteria and any vendor limiting criteria in effect at the time of the reapplication.
Attachment 4.13D Page 3 of 15
E. Non-Transferability:
This Agreement is not transferable. Any change in ownership or rights of ownership, cessation of operation, or relocation of a store terminates this Agreement and the Vendor’s authorization to operate as a WIC vendor is ended. The Vendor will be held financially responsible for benefits redeemed after the sale of the business. Termination of this Agreement due to change in ownership or relocation of a store may not be appealed.
The relocation of a WIC store terminates this Agreement, and the Vendor must reapply for a new period of authorization and be authorized as a WIC vendor by the WIC Program before it may operate as a WIC vendor at the new location.
F. Renewability:
This contract is in effect for the period indicated on page 1. Neither the Program nor the Vendor is under any obligation to renew this contract. Expiration of this contract shall not be subject to appeal or administrative review.
G. Limitation Policy:
Payment obligation by the Program is contingent upon the availability of Federal or State funds allocated for payment of such an obligation. If funds are not available for continuance of service, this Agreement shall become void, and services shall be terminated by the Program. The Program shall notify the Vendor at the earliest possible time of any service that will or may be affected by lack of availability of Federal or State funds.
H. Telecommunication Failures:
The Program is not responsible for the failure of telecommunications between Vendor and the Program’s eWIC Processor.
I. Responsibilities of the Vendor:
The Vendor agrees that the documents listed are hereby incorporated into this Agreement and made an integral part thereof:
1. Maryland WIC Program Vendor Application Packet
2. Maryland WIC Program Vendor Manual
3. Maryland WIC Program State Plan of Operations
4. Code of Maryland Regulations (COMAR) Title 10 Department of Health, Subtitle 54 Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Attachment 4.13D Page 4 of 15
5. Vendor Sanction Policy - COMAR 10.54.03.16
6. 7 Code of Federal Regulations (CFR) Section 246 Special Supplemental Nutrition Program for Women, Infants, and Children
7. Food and Nutrition Service’s (FNS) Women Infants and Children (WIC), Electronic Benefits Transfer (EBT) Technical Implementation Guide and Operating Rules
8. State and Local Agency Policy Manual
The WIC Program will update these documents as required, and the Vendor is subject to the requirements of the most recent update. In addition, the Vendor is subject to the terms of the Sanction Policy in effect at the time the Vendor violates a provision of the Agreement.
The Vendor agrees to:
1. Adhere to all applicable existing law and regulations of the Program and any subsequently enacted as a result of State or Federal Legislation. Adhere to all policies and operating procedures of the Program, including those found in the WIC Application Packet, the WIC Vendor Manual, the WIC State Plan of Operations, COMAR, WIC EBT Operating Rules and any updates to these policies and procedures.
2. Obtain, at its expense, all licenses, permits, insurance, and government approvals, if any, necessary for the Vendor’s performance under the Agreement.
3. Comply with all applicable Required Vendor Practices in accordance with COMAR 10.54.03.15.
4. Comply with the nondiscrimination provisions of 7 CFR Parts 15, 15a, and 15b and:
a. Not discriminate in any manner against an employee or applicant for employment because of race, color, sex, creed, national origin, age, marital status, religion, ancestry, or disability of a qualified individual with a disability;
b. Include a provision similar to that contained in subsection (a) above in any subcontract except a subcontract for standard commercial supplies or raw materials; and
c. Post and cause subcontractors to post in conspicuous places, available to employees and applicants for employment, notices setting forth the substance of this nondiscrimination provision.
Attachment 4.13D Page 5 of 15
5. Refrain from use of the WIC logo and acronym, or close facsimiles, in the name of the Vendor, store front signage, and advertising and other promotional materials. Vendor developed shelf talkers/tags must be submitted to the State WIC office for approval before use. WIC shelf talkers/tags must be accurately placed and must not misidentify food items as WIC authorized. Vendors may not apply stickers, tags or labels that have the WIC logo or acronym on WIC-approved products. Violation of this prohibition is subject to the sanction contained in COMAR 10.54.03.16 which is incorporated by reference.
6. Maintain an active e-mail account that is monitored no less than once a week and capable of receiving WIC contract and Program information. The Vendor shall promptly notify the Program when any primary WIC contacts change.
7. Participate in Annual Vendor Training sessions offered by the Program and any other vendor training required or deemed appropriate by the Program.
8. Designate at least one person, at each authorized vendor location, to serve as the designated trainer. The designated trainer shall train all cashiers, including pharmacy cashiers and other staff involved with W IC transactions on Program requirements. The Vendor or its designated trainer will promptly inform employees of changes in the WIC Program, including changes to the Authorized Foods List.
9. Be accountable and responsible for vendor violations committed by owners, officers, managers, agents, and employees of the Vendor.
10. Maintain and enable through an internet connection, a certified eWIC system to accept and process eWIC transactions in a manner necessary to ensure system availability during all hours that the store is open.
11. For those issued Program provided eWIC equipment, the Vendor will use the equipment according to the Program’s eWIC Processor’s instructions, only at the locations specified in this agreement. The deployment of the equipment at each retail location will be in accordance with the manual and other guidelines furnished by the eWIC Processor and the Program.
12. Provide the eWIC Processor with the name of the bank and the account number in which the Processor will deposit funds for completed and approved eWIC transactions.
13. Redeem food benefits for participants in the amount authorized through point-of- sale (POS) terminal(s), with Personal Identification Number (PIN) pad, scanner, and integrated printer, only upon presentation by participant of a valid Maryland eWIC card and participant entry of a valid PIN. The Maryland eWIC card number may be keyed- entered only if the card reader fails and the eWIC card is present.
Attachment 4.13D Page 6 of 15
14. Provide the participant, only WIC authorized foods during an eWIC transaction and ensure that all foods sold are not spoiled, expired or outdated.
15. Provide supplemental foods at the current prices or at less than the current prices charged to other customers.
16. Scan the actual Universal Product Code (UPC) that is affixed to the item, including canned and frozen produce. If the item being purchased is fresh produce and has a Product Lookup Code (PLU), the PLU is acceptable. Never scan codes from UPC or PLU codebooks, reference sheets or lists. All scanned UPCs and PLUs shall be affixed to the actual item being purchased by the WIC participant.
17. Allow the participant to pay the difference when a fruit and vegetable purchase exceeds the value of the cash-value benefit. This is known as a split tender transaction.
18. Be solely responsible for Vendor’s incorrect redemption of food benefits. Incorrect redemption of food benefits refers to the provision of products not authorized by the WIC Program or not contained in the participant’s food benefits.
19. Not accept a Maryland eWIC card for any purpose other than the redemption of WIC food benefits, including without limitation as security for repayment of any participant obligation to the Vendor. In the event of any violation of this provision, the Vendor will be obligated to reimburse the Program for any food benefits unlawfully received by either participant or the Vendor.
20. Not designate special checkout lanes restricted to be used by participants only, establish a minimum dollar amount(s) per WIC transaction, limit the number of WIC transactions or charge any fee in connection with the redemption of food benefits.
21. If all checkout lanes are not capable of processing WIC transactions, indicate which checkout lanes accept WIC using conspicuously placed Program issued signage.
22. Not collect sales tax on WIC food purchases.
23. Provide each participant with a receipt for each WIC transaction undertaken by the participant with the Vendor.
24. Not seek restitution from any participant in connection with the negotiation of WIC food benefits not paid for by the Program.
25. Not charge the Program for foods not received by a WIC participant. Overcharges, as a result of an audit, shall be paid back to the Program set forth in COMAR 10.54.03.12.
26. Accept responsibility for WIC food inventory of the Vendor at the termination of the Agreement or upon the termination of the Vendor from the Program.
Attachment 4.13D Page 7 of 15
27. Offer Program participants the same courtesies offered other customers, including giving rewards to WIC participants for purchases made with WIC food instruments if rewards are given for cash purchases, allowing the use of store bonus or savings cards which provide price savings, and offering WIC customers in store promotions such as “buy one, get one free.” However, the Vendor may not offer incentive items solely to WIC participants.
28. Provide to WIC representatives access to all program-related records in accordance with 7 CFR § 246.12(h) (3) (xv) of the WIC Regulations.
29. Surrender any WIC food instruments being stored or held on the Vendor’s premises to WIC personnel or contractors upon request.
30. Treat all Program staff and contractors with respect and courtesy. The Vendor shall not verbally abuse, threaten, retain or hold, against their will, any Program staff or contractors. Abuse of any kind will result in the termination of this agreement.
31. Maintain accounting and inventory records as described in J for a period of three (3) years.
32. Be authorized and in good standing by the Supplemental Nutrition Assistance Program (SNAP) and not currently disqualified, suspended, issued a charge or adverse action letter, under an appeal from SNAP, or assessed a civil money penalty within 24 months prior to the date of application.
J. Purchase and Inventory Record Requirements:
Accounting records mean legible records that show actual numbers of SNAP eligible food sales from the Vendor, not an estimated number or percentage of eligible food sales, and actual WIC sales for each individual day. Records shall include but are not limited to sales and use tax returns, U.S. individual/business tax returns, daily sales journals or daily ledgers, and sales receipts or register tape.
Inventory records or invoices shall include the following:
1. Name and address of the supplier or wholesaler 2. Date of the purchase 3. Description of the exact items purchased, including, size, stock number, and UPC code (if available). 4. Unit price of the items 5. Total quantity purchased The following criteria shall also be met regarding the acceptability of inventory records or invoices for WIC review purposes.
Attachment 4.13D Page 8 of 15
1. Receipts, which do not completely describe the actual item, shall have computer codes, which can be verified by contacting the store at which the merchandise was purchased.
2. All receipts from purchases at retail establishments shall be machine dated by the establishment. Hand dated retail store receipts are not acceptable.
3. Affidavits, Statements of Fact and oral statements shall not be accepted as evidence of inventory. Only purchase invoices or retail receipts as described in this section shall be accepted and constitute evidence of inventory.
4. Inventory invoices for infant formula shall only be accepted from those wholesalers, distributors, and manufacturers listed on Maryland’s Authorized Infant Formula and Medical Foods Supplier Directory.
K. eWIC Equipment and Certification:
Program provided POS terminals used to support the WIC Program shall be deployed in accordance with the minimum lane coverage provisions of CFR §246.12(z)(2). The Program may remove excess terminals if actual redemption activity warrants a reduction consistent with the redemption levels outlined in CFR §246.12(z)(2)(i) and (z)(2)(ii).
The Program may accept certification of a Vendor’s POS system from another WIC State Agency or third party subject to confirmation of the store location and WIC Vendor identification information.
The Program may require ongoing and as needed testing or certifications to ensure compliance with specific processing parameters or requirements.
Vendor shall certify with the Program prior to implementing eWIC at self-checkout terminals. The Program may accept certification of a self-checkout system from another WIC State Agency or third party subject to confirmation of the store location and WIC Vendor identification information.
Vendor shall notify the Program when a major POS system change is planned to determine if a POS system certification or recertification is required.
Vendor shall follow the WIC Vendor APL mapping requirements pursuant to the EBT Operating Rules section 11. Vendor shall also retrieve the APL on each of their Processing Days and shall apply the APL to their systems when retrieved and no later than within 48 hours of the APL file create date and time as recorded in the APL file header record in accordance with EBT Operating Rules Section 11.
The Program may terminate the Vendor’s authorization to operate as a WIC Vendor for failure to correct a major POS system issue or operating an un-certified system.
Attachment 4.13D Page 9 of 15
L. Pharmacy Only Vendors:
A Pharmacy Only Vendor may provide special infant formula and medical foods only. If the Vendor is contracted to provide special infant formula and medical foods only, any reference to “WIC approved foods” in this contract shall be interpreted as “special infant formula and medical foods only.” All other provisions in this contract remain the same.
M. Compliance with Vendor Selection Criteria:
The Program may reassess the Vendor at any time during the Agreement period using the current vendor selection criteria. The Program will terminate the Agreement if the Vendor fails to meet the current vendor selection criteria.
The Program will immediately terminate this Agreement if it determines at any time during the Agreement that the Vendor provided false information in connection with its application for authorization.
N. Expiration, Termination and Disqualification:
Either the Program or the Vendor may terminate this Agreement for cause after providing written notice to the other party at least 15 days in advance of the termination date unless a different notice period for termination by the Program is specified in this Agreement. The Program may terminate the Vendor’s authorization to operate as a WIC vendor or disqualify the Vendor from authorization for reasons of Program abuse, failing to adhere to WIC policies and procedures, failing to adhere to applicable State and Federal statutes and regulations, the WIC Vendor Manual, the State Plan of Operations, and/or failing to adhere to the provisions of this Agreement. The Program may also impose a civil monetary penalty in accordance with the formula outlined in 7 CFR § 246.12 and COMAR 10.54.03.19, in lieu of disqualification.
The Vendor shall give 30 days’ notice to the Program of a store's closing, relocation, or change in ownership. The Vendor must notify the Program immediately when a store cannot operate due to fire or other natural disaster. Should the Vendor temporarily close the Vendor’s business for any reason, and the business is able to reopen within thirty (30) days, the Vendor shall retain the Vendor’s WIC authorization. However, if more than thirty (30) days are needed to reopen, the Program shall terminate this Agreement, and the Vendor must reapply for authorization and be approved as a WIC vendor in order to operate as a WIC vendor. The Vendor shall notify the Program of any temporary closures at least 5 days in advance of the closure. A vendor is considered new to the Program upon initial authorization and at renewal of authorization.
If this contract is terminated due to voluntary withdrawal or store closure, such termination is not subject to appeal. In accordance with Federal Regulations, this contract shall not be eligible for termination due to voluntary withdrawal if it is determined by the Program that such termination is for the purpose of circumventing a sanction.
A disqualification from the SNAP Program or disqualification from any other FNS Program will result in an automatic termination from the WIC Program for the same, but not necessarily concurrent, amount of time. A vendor disqualification resulting from the SNAP Program disqualification is not subject to administrative or judicial review.
Attachment 4.13D Page 10 of 15
The Program may disqualify a Vendor who has been issued a civil money penalty under the SNAP Program pursuant to 7 CFR § 246.12 of the WIC Program Regulations.
Notice of the Vendor’s termination of or disqualification from authorization from the WIC Program will be forwarded to the USDA and SNAP and may be grounds for disqualification of the Vendor from other FNS Programs, including the SNAP. Such disqualification may not be subject to administrative or judicial review under the SNAP.
O. Administrative Review Procedures:
Except as provided elsewhere in this Agreement, the Vendor has the right to appeal a Program decision pertaining to a denial of application for authorization or a termination of or disqualification from authorization within 10 days of the date of the Vendor’s receipt of the notice of denial or notice of termination.
P. Penalty:
In accordance with 7 CFR § 246.12(h) (3) (xxi) and 7 CFR § 246.23(d), a vendor that commits fraud or abuse of the WIC Program is liable for prosecution under applicable Federal, State and Local laws. Vendors who have willfully misapplied, stolen, or fraudulently obtained WIC funds shall be subject to a fine of not more than $25,000.00, imprisonment for not more than five years or both. If the value of the funds is less than $100.00, then the penalties are a fine of not more than $1,000.00, imprisonment for not more than one year or both.
Q. Conflict of Interest:
The Program will terminate the Agreement if the Program identifies a conflict of interest. It is unlawful for any State officer, employee, or agent to participate personally in his official capacity through decision, approval or disapproval, recommendation, advice, or investigation in any contract or other matter in which he, his spouse, parent, minor child, brother, or sister has a financial interest or to which any firm, corporation, association, or other organization in which he has a financial interest or in which he is serving as an officer, director, trustee, partner, or employee, or any person or organization with whom he is negotiating or has any arrangement concerning prospective employment, is a party, unless such officer, employee or agent has previously complied with the provisions of State Government Section 15-501 et seq. of the Annotated Code of Maryland.
R. Responsibilities of the Department:
The Program Agrees to:
1. Advise participants of the location or locations of the store or stores that the Vendor has been authorized to operate under this Agreement.
2. Notify the Vendor of any changes in Program regulations and operating procedures.
Attachment 4.13D Page 11 of 15
3. Undertake appropriate monitoring, auditing, and review of the Vendor as required by Federal and State Program rules, regulations, policies, and procedures.
4. Provide prompt and courteous assistance to the Vendor when problems or questions arise concerning the Vendor’s operation as a WIC Vendor.
5. Maintain records associated with this Agreement.
6. Impose sanctions in accordance with the provisions of this Agreement, the WIC Vendor Manual, State Plan of Operations, and federal and state regulations and laws.
7. Disqualify the Vendor for reasons of Program abuse or violations of this Agreement, the WIC Vendor Manual, the State Plan of Operations, or federal or state WIC regulations and laws, or disqualification from the SNAP Program or from any other FNS Program.
8. After providing an opportunity to correct or justify such payments, deny payment to the Vendor for improperly processed eWIC transactions and demand refunds for payments already made on improperly processed eWIC transactions.
9. For confidentiality purposes, only release the name, address, telephone number, web site/e-mail address, store type, and authorization status of authorized vendors. In regard to authorized vendors and vendor applicants where vendor sanctions have been imposed, the Program will only release the vendor's name, address, length of the disqualification or amount of the civil money penalty, and a summary of the reason(s) for such sanction provided in the notice of adverse action.
S. Vendor Monitoring:
The Program, including its representatives at local jurisdiction WIC offices and contractors, may conduct monitoring of the Vendor to determine the Vendor’s compliance with applicable Federal and State policies and regulations, the WIC Vendor Manual, and the WIC State Plan of Operations. The monitoring may include, but are not limited to, random monitoring, educational buys, inventory audits and covert compliance buys without the knowledge of the vendor. The Program has sole discretion as to whether or not to notify a vendor in writing when an investigation reveals an initial violation for which a pattern of violations must be established in order to impose a sanction pursuant to 7 CFR § 246.12(l)(3) and COMAR 10.54.03.16.
T. Vendor Training:
The Program has sole discretion to designate the date, time, and location of all interactive vendor training, and the Vendor will be provided with at least one alternative date on which to attend such training. A vendor with a high rate of errors, complaints, or other minor violations, shall attend an additional WIC training as required by the Program.
Attachment 4.13D Page 12 of 15
U. Vendor Payments and Claims:
The Program, subject to the terms of this contract, shall provide for the payment for WIC food benefits validly transacted and redeemed. Payment may be denied for WIC food benefits not properly completed, transacted, or redeemed. Should improper use or redemption of WIC food benefits be determined following payment, claims may be made against the Vendor for amount(s) equal to the total price for which the vendor received payment on the WIC food benefit. In addition to denying a payment or assessing a claim, the Program may sanction the Vendor for vendor overcharges or other violations or errors in accordance with the Vendor Sanction Policy.
The Vendor must maintain prices for WIC approved foods which are competitive with other similar vendors in their peer group. The Program shall not pay the Vendor more than the competitive price limitations applicable to the Vendor. Competitive price limitations will be determined by the maximum price calculated for each approved food item. If the requested price exceeds the maximum price; vendors will be paid the maximum price. The Vendor will not be sent any notification when this occurs.
The Program, as well as officers, agents, and employees of the Program, are not responsible for losses incurred by the Vendor as a result of investigation into an alleged violation, termination of or disqualification from authorization, and/or denial of application for authorization. The Vendor shall not be reimbursed for any anticipatory profits that have not been earned up to the date of a termination. Pursuant to CFR § 246.12(m) vendor banking fees shall not be charged to the Program.
The Program shall not pay for ongoing maintenance, processing fees or operational costs for multi-function vendor systems or single function equipment used to support eWIC. However, the Program shall pay ongoing maintenance and operational costs if the vendor was provided single-function equipment by the Program prior to statewide eWIC implementation (July 2017) or if a vendor is needed for participant access.
The vendor shall not charge to the Program any third-party commercial processing costs and fees incurred by the vendor from EBT multi-function equipment. Commercial transaction processing costs and fees imposed by a third-party processor that the vendor elects to use to connect to the EBT system of the State shall be borne by the vendor. The Program shall not pay or reimburse the vendor for interchange fees related to eWIC transactions.
V. Assurance of Civil Rights Compliance:
The Vendor hereby agrees that it will comply with Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d et seq.), Title IX of the Education Amendments of 1972 (20 U.S.C. 1681 et seq.), Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794), Age Discrimination Act of 1975 (42 U.S.C. 6101 et seq.); Title II and Title III of the Americans with Disabilities Act (ADA) of 1990 as amended by the ADA Amendment Act of 2008 (42 U.S.C. 12131-12189) as implemented by Department of Justice regulations at (28 CFR Parts 35 and 36); Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency." (August 11, 2000), all provisions required by the implementing regulations of the U.S. Department of Agriculture (7 CFR Part 15 et seq); and the Program directives and guidelines to the effect that no person shall, on the ground of race, color, national origin, age, sex , or disability, or reprisal or retaliation for
Attachment 4.13D Page 13 of 15
prior civil rights activity be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under any program or activity for which the Vendor receives Federal financial assistance from the Program; and hereby gives assurance that it will immediately take measures necessary to effectuate this agreement.
By providing this assurance, the Vendor agrees to compile data, maintain and submit records and reports as required to permit effective enforcement of the nondiscrimination laws, and to permit Program personnel during normal working hours to review and copy such records, books and accounts, access such facilities, and interview such personnel as needed to ascertain compliance with the non-discrimination laws. If there are any violations of this assurance, the Program shall have the right to seek judicial enforcement of this assurance.
This assurance is given in consideration of and for the purpose of obtaining any and all Federal financial assistance, grants, and loans of Federal funds, reimbursable expenditures, grant, or donation of Federal property and interest in property, the detail of Federal personnel, the sale and lease of, and the permission to use Federal property or interest in such property or the furnishing of services without consideration or at a nominal consideration, or at a consideration that is reduced for the purpose of assisting the recipient, or in recognition of the public interest to be served by such sale, lease, or furnishing of services to the recipient, or any improvements made with Federal financial assistance extended to the Vendor applicant by the Program. This includes any Federal agreement, arrangement, or other contract that has as one of its purposes the provision of cash assistance for the purchase of food, and cash assistance for purchase or rental of food service equipment or any other financial assistance extended in reliance on the representations and agreements made in this assurance.
This assurance is binding on the Vendor, its successors, transferees, and assignees as long as it receives assistance or retains possession of any assistance from the Program. The person or persons whose signatures appear below are authorized to sign this assurance on behalf of the Vendor.
W. Agreement Monitor:
The Program’s Agreement Monitor is the primary point of contact for the Program for matters relating to this Agreement. The Vendor shall contact this person immediately if the Vendor is unable to fulfill any of the requirements of the Agreement or has any questions regarding the interpretation of the provisions of the Agreement. The Agreement Monitor for the Program is:
Maura Shea, Chief, Vendor Operations & Program Compliance Maryland W IC Program 201 W. Preston Street, Room 103 Baltimore, Maryland 21201 maura.shea@maryland.gov
Attachment 4.13D Page 14 of 15
X. Primary Point of Contact: The Vendor’s primary point of contact is responsible for matters relating to the Vendor’s performance under this Agreement.
The Vendor’s primary point of contact is:
Name and Title
Email Address
Business Mailing Address
Business Telephone Number
Y. Assurances:
The Vendor represents and warrants that the store being authorized is:
1. eWIC capable and therefore, has a certified eWIC system that is able to accept and process Maryland eWIC transactions; and
2. Qualified to do business in the State of Maryland and that it will take all necessary action to remain so qualified; and
3. Not in arrears with respect to the payment of monies owed to the State of Maryland, or any unit thereof, and that it will not become in arrears during the term of the Agreement.
Z. Special Certification:
The Vendor, through signature of the owner or an authorized representative understands and accepts all terms of this contract. The individuals signing this contract certify that they are authorized to sign the Agreement on behalf of the Vendor and the Program, respectively, and that all information provided on the Vendor Application is true, accurate and complete.
In Witness Whereof, the parties hereto have set their hands and seals:
(Signatory for the Vendor) (Signatory for the Department) By: By:
(Owner or Authorized Representative Signature) Secretary, Maryland Department of Health Or By: Name (Typed or Printed) Designee of the Secretary, Maryland Department of Health
Title (Typed or Printed) Date Date_________________________________ Approved as to Form and Legal Sufficiency This Day of
2026
By:___________________________________ Bethan Haaga, Esquire Assistant Attorney General Maryland Department of Health
Policy and Procedure 4.14 Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 4.14 Effective Date: January 1, 2003 Revised Date: November 18, 2019 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Special Formula Distribution Center A. Policy High cost or difficult to obtain formulas may be ordered from the Community Action Program (CAP) of Lancaster County, the State contracted Formula Distribution Center, through the management information system (MIS). Local agency staff may request that the Distribution Center ship requested special formula to either the Local Agency clinic or the participant’s home. B. Procedure The Local Agency shall: 1. Review and document the participant’s need for the special formula according to Policy and Procedure 3.02, Provision of Formulas for Infants and 3.03, Provision of WIC-Eligible Nutritionals for Children and Women; 2. Determine the availability of the formula at WIC authorized vendors within a reasonable distance from the participant’s home; 3. If the special formula will be obtained from CAP, the certifier will determine the location to which the special formula will be shipped. All products packaged in glass containers must be shipped to the Local Agency clinic or other administrative offices designated by the Local Agency. a. If shipping to the participant’s home, the certifier will: 1) Inform the participant that the formula will be shipped to their physical address. A PO Box is not an acceptable shipping address. A physical address must be documented in WOW for the participant. 2) Instruct the participant to contact the clinic if the formula is not received within five (5) business days. The clinic will contact the Distribution Center regarding the order. The Distribution Center phone number should not be given to the participant. Inform the participant that if the Distribution Center delivery tracking system shows that the shipment has been delivered to the participant’s home, all future shipments for this family will be to the clinic.
Policy and Procedure 4.14
Page 2 of 3
3) Instruct the participant to contact the clinic if the formula is no longer needed or another formula is prescribed. The unused portion of the discontinued formula must be returned to the clinic before benefits can be reissued for another formula. Refer to Policy and Procedure 3.05, Returned Formula for guidance for handling returned formula.
4) Instruct the participant not to sign for or accept any formula that appears to be damaged or out-of-date and to immediately notify the clinic that the shipment was refused. If the damaged or expired date was not noticed until after the formula delivery was accepted, the participant must return the formula to the clinic for replacement.
b. If shipping to the WIC clinic, the certifier will:
1) Inform the participant when to expect the formula to arrive at the clinic (normally within 2-4 business days). The clinic can arrange to call the participant when the formula has been received or to have the participant call prior to picking it up on the anticipated delivery date.
2) Enter received formula into the CAP Formula Tracking Log, Attachment 4.14A.
3) Check to make sure the formula is not out-of-date or damaged before signing for it and before giving it to the participant.
4) Ensure that the participant signs the CAP Formula Tracking Log, Attachment 4.14Awhen the formula is picked up.
5) Instruct the participant to contact the clinic if the formula is no longer needed or another formula is prescribed. The unused portion of the discontinued formula must be returned to the clinic before benefits can be reissued for another formula. Refer to Policy and Procedure 3.05, Returned Formula for guidance for handling returned formula.
6) If the participant fails to pickup the CAP order in the current issue month, the formula can be provided to other participants. This should be noted on CAP Formula Tracking Log, Attachment 4.14A and in the management information system.
4. CAP formula orders for future months will be automatically sent to CAP five calendar days prior to the Benefit Start Date for the next benefit period.
5. If the need for special formula has changed or is discontinued, benefits for the future month(s) should be voided in the MIS. Benefits for future months cannot be voided if the order has already been sent to CAP.
Policy and Procedure 4.14
Page 3 of 3
Attachment:
4.14A CAP Formula Tracking Log
References:
1. Delaware WIC Program Policy and Procedure - Food Delivery
Revisions:
1. 12/2010 Eliminated the need for the Damaged Formula Replacement form Att 4.11 F (MD WIC 55).
2. Revised the policy to eliminate section H. (Damaged Formula Replacement).
3. Removed the sections pertaining to the procedures followed by the Special Formula Distribution Center.
4. Att 4.11 F renumbered to 4.11E.
5. Request for Special Formula Form renamed WIC 396.
6. Request for Replacement of Special Formula From renamed WIC 397.
7. 10/2011 Changed the Policy number from 4.11C to 4.14.
8. 10/2014 Removed manual ordering process and inserted references to ordering CAP formula through the information system.
9. 7/2017 Removed reference to checks and added reference to benefits.
10. 11/2019 Created Attachment 4.14A to track CAP formula orders. Added procedure 3.b.6. to follow if CAP formula is not picked up by a participant from the clinic.
Clinic: ______________________
CAP Formula Tracking Log
Staff Initials
Date
Formula Name
Pwd Conc RTF
Quantity In
WIC ID Number
Quantity Out
Date
Participant/Proxy Signature
Attachment 4.14A
11/18/2019
Page 1 of 1
October 2008
Attachment 4.14B has been removed.
Policy and Procedure 4.15
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.15 Effective Date: October 1, 1996 Revised Date: March 4, 2025
SECTION: FOOD DELIVERY SYSTEM SUBJECT: Food Delivery System Training and Guidelines
A. Policy
Local agencies shall receive training from the state agency in order to assist the state agency in training and providing technical assistance to local agency staff, authorized vendors, and participants on WIC Program policies and procedures. The training shall be designed to prevent program errors or abuse and to improve program service.
B. Procedure
1. The state agency shall provide food delivery system training and technical assistance to local agencies regarding their food delivery responsibilities as detailed in Policy & Procedure Number 4.02.
2. The state agency shall train local agency staff on effective methods of planning and conducting local agency staff, vendor and participant training sessions.
3. The local agency shall designate a Local Agency Vendor Liaison staff person who will be the local agency contact person for food delivery system matters. These matters include but are not limited to handling vendor and participant complaints, vendor monitoring, troubleshooting and resolving transaction issues, issuing participant sanctions, and monitoring and investigating fraud and abuse.
4. The state agency will provide each authorized vendor with a minimum of one training session per year. The state agency may request that the local agency provide the required training for vendors in their areas.
a. At least one representative of each authorized vendor scheduled for training must attend the session.
b. Additional training sessions may be provided when requested by the vendor or when indicated by Program changes or vendor errors or abuse.
Policy and Procedure 4.15
Page 2 of 3
c. Training sessions will be held at times and places mutually convenient to the vendor and WIC agency conducting the training.
5. The state agency shall develop and provide standard Vendor Manuals to authorized vendors.
6. The state/local agency shall provide annual training to local agency and vendor staff based on the requirements listed below:
a. Initial, annual, and reauthorization training for vendors shall include, at a minimum, an explanation and discussion of:
• WIC Program purposes, goals and background, and definitions • Vendor regulations, retaining vendor authorization, and disqualifications • Responsibilities of state agency, local agency, vendor and participant • Current authorized foods list • The requirement that vendors obtain infant formula only from sources on the state agency’s Infant Formula Directory • Required minimum stock • Redemption procedures • Overcharge procedures and NTE’s • Vendor monitoring • Policy regarding the use of incentive items Complaint process • Vendor sanctions and abuses • Claims procedures
• Commonly asked questions and answers • Fair hearing/vendor appeal procedures • Any remaining changes to program requirements since the last training
b. On-Going training for local agency staff may include but not limited to an explanation and discussion of:
• WIC Program purposes, goals and background • Current WIC policies and procedures • Review of current authorized foods list • The APL and uploading UPCs for review • Required minimum stock • Review of redemption procedures • Troubleshooting transaction issues • Vendor monitoring and educational buys • Fraud and abuse • Handling complaints
Policy and Procedure 4.15
Page 3 of 3 • Program updates • Problem areas and concerns
c. Cashier training sessions may include but not limited to an explanation and discussion of:
• WIC Program purposes, goals and background • Responsibilities of state agency, local agency, vendor and participant • Required minimum stock • Current authorized foods list • Redemption procedures • Vendor monitoring • Vendor sanctions and abuses • Program updates • Problem areas and problem solving • Commonly asked questions and answers
7. The state/local agency shall provide training to participants, guardians and designees based on the requirements as described in Policy & Procedure Number 4.12, "Instructions to Participant's, Guardians, and Designees" of this document.
8. The state agency shall maintain documentation of all training conducted.
9. In the event that the local agency conducts vendor training, the local agency shall forward copies of all forms to the state agency.
References:
1. Federal Regulations 7 CFR 246.3 (b) 2. Federal Regulations 7 CFR 246.12 (h)
Revisions:
1. 10/10 Deleted federal citation subpart (p) 2. 10/11 Changed Policy number from 4.12 to 4.15 3. 07/17 Revised to change language for eWIC 4. 03/25 Revised definition/duties of the Vendor Liaison in B.3; Redefined training items in B.6. a-c.
Policy and Procedure 4.16
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.16 Effective Date: October 1, 1996 Revised Date: June 11, 2026 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Vendor Monitoring
A. Policy
The state agency shall ensure that authorized vendors within its jurisdiction are monitored by both state and local agency staff. The state agency shall provide training to local agency staff in effective methods of vendor monitoring. Routine vendor monitoring shall be conducted to ensure that vendors comply with federal and state agency regulations, policies, and procedures. Routine monitoring shall also be carried out to prevent fraud, waste, and abuse. Educational buys are conducted to verify complaints and identify areas requiring training and/or remedial action.
B. Procedure for Routine Monitoring
1. The state agency shall conduct a review of the qualifications of each authorized vendor under its jurisdiction at least once every three years.
2. Local agencies shall conduct routine monitoring visits on at least 10 percent of authorized vendors assigned to their service area each federal fiscal year regardless if the state has done monitoring in the area. See attachment 4.16B for instructions on conducting routine monitoring.
a. The Vendor Monitoring Report shall be utilized to conduct routine vendor monitoring. See attachment 4.16C.
b. The local agency shall submit to the state agency copies of all Vendor Monitoring Reports and any subsequent communications to and from the vendors within five business days.
3. The state and local agencies shall monitor potential high-risk and high-risk vendors in accordance with Section 4.17 of this manual.
4. Documentation shall be maintained by the state agency in the management information system and shall be subject to review by federal agencies.
Policy and Procedure 4.16
Page 2 of 3
5. If violations are identified during a routine monitoring visit, the state agency shall prepare and send the vendor a warning notice. A copy of the warning notice will be emailed to the local agency. A follow-up monitoring visit may be performed ideally within one month of the original monitoring visit; however, the local agency must allow time for the state agency to notify the vendor of violations prior to the follow-up monitoring. If the store has the same state agency violation on the second monitoring visit, the state agency staff or a different staff person from the local agency shall perform the third monitoring visit. Federal violations must be imposed when a pattern is established.
C. Procedure for Educational Buys
1. The state and local agencies shall conduct educational buys on a routine basis, in instances involving complaints against vendors, or in determining the effectiveness of vendor training. Local agency staff may be asked to assist in areas where state staff may not be able to operate inconspicuously. The procedure to be followed is the same as the compliance buy with the exception that after the WIC transaction is completed, the WIC representative will identify herself/himself to store personnel. The WIC representative will discuss the results of the buy with the store manager, owner, head cashier, or assistant manager. If severe violations were observed, the state agency may require a written corrective action plan of the vendor.
2. The Vendor Educational Buy Report shall be utilized to document the results of the educational buy. See attachment 4.16D. Local agency staff shall submit copies of all buy reports to the state agency within five business days. If violations were noted, a follow-up Educational Buy may be performed, ideally within one month of the original buy; however, the local agency must allow time for the state agency to notify the vendor of violations prior to the follow-up Educational Buy.
3. The WIC representative will retain all items purchased during the buy and donate them to a local food bank/shelter using 3.05B Food Donation Record. All donation documentation shall be kept on file at the local agency following the record retention schedule in Policy and Procedure 6.00. Records shall be available for review during the local agency management evaluation or upon request by the state agency.
4. The educational buy results and any corrective action shall be documented by the state agency in the management information system. Educational buys count towards the local agency’s annual monitoring goal.
Policy and Procedure 4.16
Page 3 of 3 D. Quarterly Reports
The local agency shall complete and submit to the state agency the "Maryland Quarterly Vendor Monitoring Log" Attachment 4.16A. This report is due quarterly, by the 5th business day of the month in January, April, July, and October regardless of whether any monitoring activities were conducted. Submit this form by email to mdh.wicvendor@maryland.gov.
Attachments:
1. 4.16A Quarterly Vendor Monitoring Log 2. 4.16B Instructions for Vendor Monitoring 3. 4.16C Vendor Monitoring Report 4. 4.16D Vendor Educational Buy Report 5. 4.16E Educational Buy Instructions
Revisions: 1. 8/04 Revised for WOW 2. 10/10 Revised to change WOW to WIC information system. 3. 8/11 Changed Policy Number from 4.13 to 4.16 4. 8/19 Revised policy to be easier for LA staff to understand. Revised attachments A-C. Created new attachment D to document educational buys (Vendor Education Buy Report) 5. 1/20 Clarified procedures for Educational Buys, edited attachment 4.16C Vendor Monitoring Report and added attachment 4.16E Educational Buy Instructions 6. 5/20 Made additional clarifications for an Educational Buy in regard to a follow up buy and implementing corrective action plans. Edited 4.16D - expanded section to collect register information. Edited 4.16E - added that a follow up would need to be performed. 7. 11/23 Clarified that LAs are required to monitor regardless of state monitoring in their area. Edited minor language clarifications and formatting in attachments B-E. Revised clause in B.5 to identify that pattern only applies to SA violations and added that Federal violations must be imposed when a pattern is established. Also changed 2 business days to 10 business days. 8. 4/24 Clarified when 4.16A is due. Updated 4.16A to reflect the same, added a column for the monitor to record the “Visit Outcome, and added signature/date. Changed “shall” to "may" in B.5 and C.2 to afford the state discretion not to perform a follow up visit if it deems the follow up visit is not necessary. 9. 06/26 Cleaned up some general language. Revised attachments B and E on instructions for follow-up monitoring.
Attachment 4.16A April 2024 Page 1 of 1
MARYLAND WIC PROGRAM
QUARTERLY VENDOR MONITORING LOG
Local Agency:
Period Covered:
Vendor Name and WIC ID Number Date and Time of Monitoring
*Type of Monitoring Name and Title of Monitor Outcome of Monitoring Visit
*Type of Monitoring: Routine Monitoring or Educational Buy
Total Vendors Monitored:
Total Number of Vendors in the Region:
Percentage Monitored to Date:
Retain this form in the appropriate file and email a copy to the State Agency quarterly, by the 5th business day of January, April, July and October regardless if any monitoring activities were conducted. Please submit to the State Agency copies of all Retail Vendor Monitoring Reports and any subsequent communications to and from the vendors within five business days. All reports should be emailed to mdh.wicvendor@maryland.gov.
__________________________ _________________________ ______________ Employee Name (Please Print) Employee Signature
Date
Attachment 4.16B 06/2026 Page 1 of 1 INSTRUCTIONS FOR COMPLETING THE VENDOR MONITORING REPORT
The Retail Vendor Monitoring Report 4.16C shall be utilized by the state and local agencies to document all vendor monitoring activities. The front of the report has an index of common violations of COMAR 10.54.03.15 (Required Vendor Practices). For reference, the back of the report provides an extended list of vendor violations.
Monitoring Procedures:
Look for the “WIC Accepted Here” sign posted at the front of the store or in a conspicuous place on the store premises such as the customer service desk.
The Monitor should identify his or herself as a WIC representative to a store representative.
Check minimum stock and, while walking the aisles, look for unsanitary conditions, outdated or spoiled WIC foods, and shelf prices. Shelf prices should be posted on or near the item or a complete list posted at the front of the store.
Check if the store is maintaining any unauthorized booklet(s) of UPC scan codes of WIC approved items, which are often found near the cash register. Booklets or scan sheets are not allowed and are usually used for fraudulent purposes.
Note the number of full-service and self-check-out lanes typically in use.
Visually inspect the store's food service facility license and a pharmacy permit if applicable.
If violations are observed, note the violations on the Retail Vendor Monitoring Report using the index of violations provided on the front and backside of the report.
Note any pertinent information from the monitoring visit in the "Comments/Observations" section, including notes on expired and outdated foods and any relevant vendor comments. Please also note supply request orders (e.g., WIC signs, food lists, etc.).
The Monitor and the vendor representative must sign and date the report. If the vendor representative refuses to sign, please note this on the signature line.
Send a copy of the Retail Monitoring Report to the state agency vendor unit within five business days.
If violations occur, a follow-up monitoring visit may be performed ideally within one month of the original monitoring visit. The Monitor must allow time for the state agency to notify the vendor of violations prior to returning to the store. State agency staff will notify the local agency when forms are processed. If the store has the same violation on the second monitoring visit, the state agency staff or a different staff person from the local agency shall perform the third monitoring visit.
Attachment 4.16C 11/09/2023 Page 1 of 2 Retail Vendor Monitoring Report DATE TIME LOCAL AGENCY NAME VENDOR NAME VENDOR ID NUMBER PHONE NUMBER ADDRESS CITY, ZIP NUMBER OF CHECK OUT LANES Full-Service -Checkouts ______ Self-Checkouts ______ NUMBER OF CHECK OUT LANES TYPICALLY IN USE Full-Service Checkouts ______ Self- Checkouts ______ REASON FOR VISIT CHECK ONE RANDOM FOLLOW -UP IF FOLLOW -UP, DATE OF LAST MONITORING Violations of COMAR 10.54.03.15 were observed B(1)(a) Store did not maintain the Required Minimum Stock. Only Had: B(1)(b) Store did not post the “WIC Accepted Here” sign in their store. B(1)(c) The store premises not in a sanitary condition. B(1)(d) A valid Food Service Facility License was not displayed. B(1)(f) Shelf prices were not posted for all W IC authorized foods. B(2)(f) Store used an unauthorized W IC acronym or logo. B(2)(g) Unauthorized “W IC Approved” stickers were applied to W IC authorized foods. B(2)(h) Unauthorized manufacturer shelf tags, talkers or labels were used to label W IC items. Additional violations observed not listed above: Citation Description ( ) ( ) ( ) ( ) Comments/Observations: (i.e. expired foods) Store Manager Vendor representative: I have reviewed this report and I agree with its accuracy. Printed Name Title Signature Date WIC representative: I certify that this report is accurate. Printed Name Title Signature Date
Attachment 4.16C 11/09/2023 Page 2 of 2 Table of Violations B(1)(a) Did not maintain Required Minimum Stock B(1)(b) Sign not displayed B(1)(c) Premises not in sanitary condition B(1)(d) License not displayed B(1)(f) Shelf prices not displayed B(2)(c) Submitted false information B(2)(f) Unauthorized use of WIC acronym or logo B(2)(g) Unauthorized “WIC Approved” stickers applied to food products B(2)(h) Unauthorized use of W IC acronym or logo with manufacturer shelf tag D(1)(d) Charged for food not received C(1)(f) Receipt not given to participant C(1)(g) Allowed the sale of unauthorized foods C(1)(h) Did not accept coupons C(1)(j) Did not accept the food instrument as payment in full C(1)(k) Did not allow choice of WIC authorized foods C(1)(l) Did not allow the purchase of the full amount or less than the full amount of benefits C(2)(d) Food instrument redeemed for cash, etc. C(2)(e) Issued a rain check C(2)(f) Food instrument, change given D(2)(b) Allowed the return of WIC food For State Agency Use Only Ok Letter Sent Warning Letter Sent Date Initial
Attachment 4.16D 11/09/2023 Page 1 of 2
Vendor Educational Buy Report*
DATE LOCAL AGENCY NAME VENDOR NAME VENDOR ID NUMBER PHONE NUMBER ADDRESS CITY, ZIP NUMBER OF CHECK OUT LANES Full-Service checkouts _______ Self-Checkouts _______ NUMBER OF CHECK OUT LANES TYPICALLY IN USE Full-Service checkouts _______ Self-Checkouts _______ REASON FOR VISIT (CHECK ONE) RANDOM
COMPLAINT FOLLOW-UP STORE MANAGER’S NAME
OBSERVATION YES NO N/A Was the “WIC Accepted Here” sign posted in a conspicuous place on the store premises or at the front of store?
Did the store perform a balance inquiry if requested?
Did the store have the Required Minimum Stock? (Note missing items below.)
Are prices posted on or near all WIC authorized foods?
Are WIC shelf tags only on WIC authorized foods?
If a stand-beside store, was the lane accepting WIC clearly marked and opened for business?
Were you given the redemption review slip?
Did the cashier “police” the order for store brands?
Did the store accept bonus card and/or coupons?
Did the cashier help you figure out what items did not go through?
Did the cashier call for help, if needed?
Is there an Authorized Foods List at the register?
Were you given all receipts at the end of the transaction?
Attachment 4.16D 11/09/2023 Page 2 of 2 ADDITIONAL OBSERVATIONS Vendor representative: I have reviewed this report and I agree with its accuracy. Yes No Printed Name _____________________________ Title ______________________________ Signature ________________________________ Date _____________________________ WIC representative: I certify that this report is accurate. Printed Name _____________________________ Title ______________________________ Signature ________________________________ Date _____________________________ *Note: No violations or sanctions will result from this educational buy; however, we may require or suggest further vendor training if warranted. For State Agency Use Only Copy Sent to Vendor Date_________________ Initial_______________
Attachment 4.16E 06/2026 Page 1 of 2
Instructions for Completing an Educational Buy Preparing for the Buy: • Select the stores where you will perform the educational buys. Stores that participants have lodged complaints about should take priority. You should attempt to recreate what caused the complaint to see if the reason for the complaint is still occurring.
• Is the store integrated or stand-beside? If unsure, look at the printed Vendor Report in the management information system or contact the state agency.
• Ensure your educational buy eWIC card is loaded with benefits and includes fruit and vegetable benefits.
• Print the shopping list.
Conducting the Buy: • Approach the store in an inconspicuous manner: Select a time to visit when the store is moderately busy Store management may recognize you, but cashiers likely will not
• Select items to be purchased, such as: Select a couple of WIC approved foods that are in your benefit balance Select a WIC approved food item that is not in your benefit balance Select a WIC approved national brand instead of the store brand Select an item in a WIC approved food category that is not WIC approved (e.g., wrong container size or unallowed additives) Select a fresh produce item that has a store generated UPC. The UPC begins with a 2, 4, or 9 and is usually produce that is cut and packaged in the store
• Observe details of the store, such as: Is the “WIC Accepted Here” sign posted in a conspicuous place in the front of the store? Were WIC shelf tags used appropriately? Were prices posted on or near WIC approved foods? How many checkout lanes does the store have and how many are open? How many checkout lanes are self-checkouts and how many are open? If the store has stand-beside machines, is there a WIC sign posted to direct participants to the lane that can process a WIC transaction? As you were shopping, did you observe any other violations?
• Proceed to checkout and initiate the transaction. Observe the following: Does the cashier ask for your store loyalty card?
Attachment 4.16E 06/2026 Page 2 of 2
Does the cashier tell you that you must purchase the store brand? Does the store generated UPC scan as approved? Does the produce item scan as approved? Does the cashier help you determine why there is a balance due? Does the cashier refer to the Authorized Foods List if necessary? Does the cashier call for assistance, if needed? Were you treated with the same courtesy and respect as any other customer? Did the cashier give you a receipt?
• Some things to note with a Stand Beside store: Does the cashier pull a balance inquiry without being asked? Does the cashier ask for your PIN? Does the cashier ask for identification? Does the cashier scan the UPC affixed to the item or use a scan book/sheet? Was a substitution allowed (e.g., whole milk instead of low-fat)?
Discussing the Results of the Buy: • Once the buy is complete, proceed to the customer service desk. Identify yourself and ask to speak with a manager. Discuss the following: What the cashier did correct or incorrect Any violations observed An action plan to correct any deficiencies Does the store have any problems/issues with WIC transactions that were not observed? Is there anything we can do to help the store be a successful WIC vendor? Would the store benefit from additional cashier training (the state agency can arrange to do cashier training in the store) Does the store need any supplies, is there an Authorized Foods List at each register and at the customer service desk? Reassure the manager that NO violations will result from an Educational Buy and a copy of the report will be sent to the store once it’s been recorded
• Send a copy of the Educational Buy Report to the state agency within five business days. A copy of the donation form shall be filed at the local agency and available for review during the local agency management evaluation or upon request by the state agency. A follow-up Educational Buy may be performed, ideally within one month of the original buy; however, the local agency must allow time for the state agency to notify the vendor of violations prior to the follow-up monitoring. State agency staff will email a copy of the forms when they are processed.
Policy and Procedure 4.17
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.17 Effective Date: October 1, 1996 Revised Date: March 4, 2025
SECTION: FOOD DELIVERY SYSTEM SUBJECT: High Risk Vendors
A. Policy
The state agency shall provide and maintain a system to identify actual and potential high-risk vendors. The state agency shall ensure on-site monitoring, compliance investigations, and appropriate sanctioning of these vendors to prevent and curtail program abuse.
B. Procedure
1. The state agency shall identify as potential high-risk vendors who meet any of the following criteria at least annually during authorization or reauthorization:
a. Vendors designated high risk by the Supplemental Nutrition Assistance Program (SNAP). b. Vendors identified by a validated High Risk Vendor Reporting (HRVR) system analysis. c. Vendors who have served a program disqualification and are returning to the program. d. Vendors that have received warnings, adverse action letters or civil money penalties from the SNAP.
2. The state agency shall follow compliance investigation policy and procedure 4.18 on vendors identified as potentially high risk. If violations are observed, the state agency will conduct follow-up buys and apply appropriate sanctions.
3. The state agency shall apply the high-risk designation in accordance with the following:
a. Any vendor who has been designated high risk from SNAP or has been issued a charge or adverse action letter, has filed an appeal, or has been assessed a civil money penalty shall be designated high risk until their designation changes by SNAP or their case is closed.
Policy and Procedure 4.17
Page 2 of 2
b. Any vendor who has been disqualified from the program and granted reauthorization, shall be designated a high-risk vendor for one year from the date of the reauthorization and may be required to attend Reauthorization Training. The vendor shall be reassessed after one year.
c. Any vendor who has been the subject of a compliance investigation by the state agency, has been cited for a pattern of violations of the sanction policy (policy and procedure 4.19) and has not been disqualified from the program shall be designated a high-risk vendor for one year from the date the state agency closes its investigation.
4. High risk vendors may be monitored as follows:
a. Vendors designated high-risk as a result of past disqualifications may be monitored by the state or local agency. Routine monitoring visits may be made every three months for one year. If violations occur, the state agency shall resume monitoring the vendor through compliance investigations. If a pattern of violations of the same violative incidents is established, the state agency will impose the corresponding sanction.
b. Vendors designated high-risk following a closed state agency compliance investigation may be monitored by the state or local agency through routine monitoring visits every six months for one year. If violations occur, the state agency shall resume monitoring of the vendor through compliance investigations. If violations are uncovered, appropriate sanctions will be imposed by the state agency.
5. High risk vendors may be given a one-year authorization period and required to attend Reauthorization Training.
Revisions:
1. 10/11 Changed Policy Number from 4.14 to 4.17. 2. 10/13 Added SNAP high risk as a risk identification method. 3. 03/18 General revisions and editing for eWIC. 4. 03/25 Refined SNAP high risk designations and added a provision that high risk vendors may be given a 1 year authorization and required to attend Reauth Training.
Policy and Procedure 4.18
Page 1 of 6 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.18 Effective Date: October 1, 1997 Revised Date: August 8, 2023 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Compliance Buys
A. POLICY
The State agency shall conduct covert compliance buy transactions as an integral part of vendor investigations and high-risk vendor monitoring. The purpose of compliance buys is to monitor and investigate Program compliance of authorized vendors; to confirm the possible Program involvement of unauthorized vendors; to monitor vendor corrective activities and to confirm the presence of Program violations by collecting evidence of improper vendor practices.
B. PROCEDURE
1. The State Agency staff or investigative services contractor shall conduct all compliance buy activities. Compliance buys shall be conducted in accordance with the procedures described herein.
2. The State Agency will select vendors for compliance buys based on high-risk vendor reports, complaints and at random.
3. A compliance buy in which no violations occur is a negative buy. A compliance buy in which any violations (serious or minor) occur is a positive buy.
4. A minimum of two compliance buys shall be conducted on all selected vendors. If no violations occur during the first two compliance buys, the State Agency shall close the investigation with appropriate documentation to the vendor file. However, at the discretion of the State Agency, a compliance investigation can be closed if only minor violations are observed.
5. Vendors shall be sent a Compliance Buy Warning Letter (Attachment 4.18C) regarding violations of required practices as required by COMAR 10.54.03.16 during a compliance investigation only to the extent such warning does not compromise the integrity of the investigation (i.e. trafficking). A case-by-case determination shall be made to determine if written notice would compromise an investigation. Reasons why any warning letters are being withheld as a result of an investigation shall be documented in the vendor’s file.
6. After the investigation is completed, if any violations are found that warrant a disqualification, the State Agency shall send the vendor a notice of disqualification. Once the disqualification is complete, notification of the vendor’s removal will be sent to the local agency.
Policy and Procedure 4.18
Page 2 of 6
7. What Is a Compliance Buy?
A compliance buy is a covert onsite investigation in which a compliance shopper: (a) Poses as a participant, parent, or caretaker of an infant or child participant or designee; (b) Presents one or more food instruments to be redeemed; and (c) Does not reveal during the visit that he or she is a Program representative. The purpose of the compliance buy is to confirm the presence of Program violations by collecting evidence of improper vendor practices. "Positive Compliance Buys" are buys during which Program violations occur. Compliance Buys/Investigations are covert activities. Vendors are not to be advised of activities in advance, while the cases are in progress or open. Confidentiality of all investigative matters and information is required of all local and state WIC agency staff. A variation of the compliance buy is the educational buy. See food delivery definitions in Policy and Procedure 4.00.
8. Requisite Characteristics of Compliance Shoppers
State agency staff members and contractors who conduct compliance buys, (compliance shoppers), must be oriented to the WIC Program and must receive instructions on how to buy unauthorized items or identify other violations that are suspected in a store without resorting to entrapment. It will be necessary to create cover stories as to where they live or are staying, where they and their spouses/partners work, and how long they've been in the area in case they are questioned.
The compliance buyer must present the appearance of a WIC shopper. Commonly, a person shopping with WIC food instruments will be an adult participant (i.e., a pregnant or breastfeeding woman) or the parent of an infant or child participant. However, in many cases, shopping will be done by a designee, selected by the WIC participant (or by a parent, guardian, or caretaker in the case of infants or children). Friends, parents, grandparents, siblings, and spouses often serve as designees. While not completely necessary, it is preferred that females be used to conduct the buys, as most WIC participants are females, and store personnel generally seem to be less suspicious of a female using food instruments.
The clientele of some high-risk vendors consists almost exclusively of a particular race or ethnic group. Since the compliance shoppers conducting the buy should be able to fit in with other persons in the store and in the neighborhood, the buyer should be of the same ethnic/racial background.
9. Selection of Stores for Compliance Buys
It is very important to have uniform procedures for the selection of stores to be investigated. The Maryland WIC Program uses the following criteria to select the stores for investigation:
a. High rate of transaction errors,
Policy and Procedure 4.18
Page 3 of 6 b. Complaints of suspected abuse or violations,
c. Management information system reports,
d. Vendors reauthorized after a Program disqualification,
e. Vendors previously investigated for violations and sanctioned by the Program but retaining authorization.
f. State Agency random selection for vendor sampling,
g. Vendors designated as potentially high risk or high risk, and
h. Local agency request for investigation.
10. Assignment of Compliance Buys
a. The State agency shall prepare the Compliance Buy Instructions (Attachment 4.18A) and forward it to the contractor or State representative who will be performing the compliance buy.
b. The compliance shopper shall perform the buy as instructed, donate the purchased food as appropriate and return a Compliance Buy Transaction Report (Attachment 4.18B) and completed Food Formula Donation Record (Attachment 3.05B) to the State agency.
11. Conducting the Compliance Buy
The buy should appear as normal as possible so the compliance shopper must act as if she or he were an actual WIC customer. This means that the compliance shopper cannot take notes or linger in any one section of the store for too long.
Observe the following steps when performing compliance buys:
a. When entering the store, take no papers with you other than the eWIC card, shopping list and Authorized Foods List.
b. Once you have entered the store, do not take any notes.
c. Make your selections. Try to select containers that have the prices marked on them.
d. Take the items to the checkout counter.
e. Inform the cashier that this is a WIC transaction.
f. Follow all instructions given to you by the cashier, but say nothing during the transaction, unless asked a question. Always be pleasant when speaking to store personnel.
Policy and Procedure 4.18
Page 4 of 6 g. Carefully observe store employees who participate in the transaction and remember any conversation.
h. Obtain, if possible, cash register tapes or receipts itemizing the dollar value of the items purchased.
i. Immediately after the compliance buy, the compliance shopper shall complete a Compliance Buy Transaction Report.
The importance of accurately and completely documenting every purchase cannot be overemphasized. Every effort should be made to record the information as soon as possible after leaving the store. However, do not complete the report on the store's premises. Move and park your vehicle a reasonable distance from the store before beginning to work on the report. Every statement in the report must be able to withstand intense scrutiny. Using the correct WIC card is crucial. In the report's section on items purchased, it is important to be precise about brands, quantities, and shelf prices. These descriptions, in addition to the receipts for the items, can make or break the case against an abusive vendor. All cash or credit received or given during compliance buys shall be documented on the above-named form. Anyone who conducts compliance buys is not expected to become involved in dangerous situations. Both the State representatives and contractor’s identity will be preserved, including testifying during a hearing.
12. The Compliance Investigation
Since the purpose of the investigation is to gather evidence of abuse and to determine the appropriate sanction, a compliance investigation may involve more than two compliance buys, depending on the nature of the violations uncovered and the sanctions required.
If the first two compliance buys are negative, the investigation status may be changed to completed. If either of the first two buys are positive, additional buys are required to complete an investigation. The investigation status will be changed to completed after the store has two negative buys, or if the store has enough violations to be disqualified as an authorized vendor. Before a vendor is disqualified, the MDH’s Office of the Attorney General staff attorney reviews violations to ensure the appropriate sanction is imposed. If a store closes or withdraws from the Program during an investigation and it cannot be completed, the status will be changed to closed.
If the violations do not warrant disqualification, a Compliance Buy Warning Letter is sent to the vendor. Cashier training may be required or recommended to prevent further Program violations.
If the violations warrant disqualification, a notice of disqualification is sent to the vendor.
Policy and Procedure 4.18
Page 5 of 6 13. Conducting the Vendor Compliance Investigation
Compliance buys are an integral part of vendor compliance investigations, and two or more compliance buys shall be conducted at each store under investigation to establish compliance or non-compliance. The following are descriptions of the types of buys that can be made:
a. Controlled Buy:
Like an experiment that uses a control group as a standard to which results of an experimental group can be compared, the controlled buy makes use of a cash purchase to establish the store's price of certain items. Then a second buy of the identical items is made with WIC benefits. The purpose of this buy is to detect over charges and Program discrimination.
b. Minor Substitution Buy:
This is the attempt to purchase non-WIC food items with WIC benefits. Examples of this would be juice drink instead of 100% juice, cheese food instead of cheese, etc.
c. Major Substitution Buy:
Major substitutions would be the purchase of cigarettes, alcoholic beverages, diapers, etc. with WIC benefits.
d. Trafficking:
Examples of trafficking would be selling WIC benefits for cash or an unauthorized store accepting WIC benefits. The only way for an unauthorized vendor to accept WIC benefits is to run the transactions through an authorized vendor.
Buys are not limited to the above and types of buys can be combined.
14. Disposition of Items Purchased During Compliance Buys
The disposition of all items purchased during compliance buys shall be properly documented on the Food Formula Donation Record (Attachment 3.05B). Items purchased during compliance buys may not be retained, consumed, or used personally by the compliance buyer, contractor or WIC Program staff. To permit otherwise would cast doubts on the entire compliance process and damage Program credibility in hearings and in civil actions.
Food items in edible condition shall be photographed and donated as soon as possible after the compliance buy is completed. These items are to be donated to recognized community non-profit charitable organizations such as food banks, soup kitchens, etc. Since all compliance information is confidential, the receiving
Policy and Procedure 4.18
Page 6 of 6 organization shall not be advised of the origin of the donated items. The person receiving for the organization shall sign for the entire donation on the Food Formula Donation Record.
In instances when perishable items become unfit for human consumption before donation is possible, or when a container for a perishable item is needed for future evidence, the food shall not be donated but shall be photographed and destroyed in the presence of at least one witness and documented on the above- named form.
Non-perishable items may be retained as evidence for the case against the vendor or photographed and donated. Retained items must be clearly marked to identify the compliance buys with which they are connected and documented as indicated on the above-named form. After the time period for any appeal/civil activity has elapsed and retention is no longer necessary, the items shall be donated or destroyed, as appropriate. This subsequent donation or destruction of items shall be documented as indicated earlier in this section.
Attachments: 1. 4.18A Compliance Buy Instructions 2. 4.18B Compliance Buy Transaction Report 3. 4.18C Compliance Buy Warning Letter
References: 1. Federal Regulations 7 CFR 246.12(j)
Revisions: 1. 8/2005 (Procedure 5. Vendor notification of violations). 2. 10/2010 Changed federal citation to 7 CFR 246.12 (j) 3. 10/2011 Changed Policy Number from 4.15 to 4.18. 4. 10/2013 Changed named of 4.18D Notice of Suspension to Notice of Disqualification 5. 8/2014 Added information in B.5 case-by-case determination, and B.12.to clarify process to close investigations. 6. 7/2023 Major revisions since moved from checks to eWIC and clarified language. Revised and renamed attachments A-C and removed D as this is a free form letter depending on the findings and Attorney General review.
Policy and Procedure 4.18A
Page 1 of 1
DATE: {DATE}
TO:
{INVESTIGATIVE ENTITY}
FROM: Vendor Chief
The Maryland WIC Program
CASE#:
Buy #:
Please proceed to «STORE» «VENDOR ID #» located at «ADDRESS».
Using WIC card # «NUMBER» please perform the following tasks:
Instructions: ______________________________________________________________________
______________________________________________________________________
A cooler may be necessary to store perishables after the buy. Please donate the purchased foods as necessary and send a Compliance Investigation Transaction Report, all receipts, pictures of the purchased items, cash, or credits if applicable, and other documentation to this office on or before the due date.
This assignment is due by <<DATE>>.
Thank you.
Policy and Procedure 4.18B Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH MARYLAND WIC PROGRAM Compliance Buy Transaction Report Store Name _____________________________ Case Number ______________ Street _____________________________ WIC I.D. ______________ City
_____________________________ Zip ______________ Investigator’s Statement: I, _________________________, on ________________ received an eWIC card, Investigator Date number(s): ___________________________ from the Maryland WIC Program. At the direction of the Maryland WIC Program, I proceeded to the above-named store on _______________. At __________AM/PM, I entered the store and made the following (Date)
(Time) transaction: A. The store representative sold me the following items in exchange for the eWIC benefits in the amounts listed below: Eligible Items: Quantity Description Price Total ____________
Policy and Procedure 4.18B Page 2 of 3 Ineligible Items: Quantity Description Price Total ____________ C. The store representative refused to sell me the following items: Quantity Description Price D. I was/was not charged more than the shelf price. E. I was/was not given a receipt for the transaction. F. I was/was not able to return WIC foods for exchange/cash. G. The store representative who made this transaction was male/female, approximately _______ years old, ______ in height, ______ pounds, and his/her race was __________________. Other identifying information: _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________.
Policy and Procedure 4.18B Page 3 of 3 Investigator’s Comments: _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ I solemnly affirm under the penalties of perjury and upon personal knowledge that the contents of the preceding statement are true. ___________________ ____________________________________ Date Investigator Name - Signature ____________________________________ Investigator Name - Print
Attachment 4.18C
Attachment 4.18C
Page 1 of 1
WARNING LETTER
{DATE}
{VENDOR} {VENDOR ADDRESS}
REF: {Vendor I.D.} {CASE #}
Dear Sir/Madam:
This letter is to notify you that your store <<STORE> located at <<ADDRESS>>, has been the subject of a compliance investigation. Undercover investigators posing as WIC participants visited and/or made purchases in your store during this investigation and the following findings were recorded:
In <<MONTH & YEAR>>, it was reported that your store:
• Did not <<VIOLATION DESCRIPTION>>. This is a violation of the Code of Maryland Regulations (COMAR) 10.54.03.15X(X)(X).
<<Add additional violations as applicable>>
The requirements, which stores must meet to be eligible for WIC, are given in Code of Maryland Regulations (COMAR) 10.54.03.15. Failure to meet these requirements may result in the following actions listed in COMAR 10.54.03.16. In particular the violation(s) listed above may result in the following:
COMAR Reference Sanction 10.54.03.15X(x)(x) <<Sanction Description>>
Please correct the cited violations immediately upon receipt of this letter and ensure that your store is in conformance with all other WIC requirements. Follow-up monitoring will be conducted to ensure that these violations have been corrected. If you have questions, please call me at <<PHONE>> or <<EMAIL>>.
Sincerely,
Vendor Chief Vendor Operations and Program Compliance Maryland WIC Program
Attachment 4.18D has been removed from policy.
Policy and Procedure 4.19
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.19 Effective Date: October 1, 2011 Revised Date: March 4, 2025 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Vendor Sanction Policy
A. Policy
The state agency shall sanction a vendor that fails to comply with all required vendor practices stated in Code of Maryland Regulations (COMAR) 10.54.03. A sanction may be a disqualification of authorization as specified in 10.54.03.16, or civil penalty (CMP) as specified in COMAR 10.54.03.19.
The state agency shall notify the Special Nutrition Assistance Program of a disqualification or CMP.
Upon completion of a period of disqualification and a successful completion of the authorization requirements set forth in COMAR 10.54.03.04 and 10.54.03.07, .08 and .09, a vendor shall regain authorization. The state agency may not deny authorization based on previous violations once the applicable penalty has been satisfied. However, a vendor with previous violations may be considered a high- risk vendor upon authorization.
The Program may not sanction a military commissary for Program violations and shall report a sanctionable offense committed by a military commissary to the commanding officer of the installation. If the commanding officer takes no action to assure the violation does not reoccur, the Program shall report the violation to the US Department of Agriculture.
B. Procedure
1. The state agency shall:
a. Monitor vendors as outlined in WIC Policy & Procedure 4.16, 4.18 and 4.29. b. Impose sanctions as required by COMAR 10.54.03.16, or issue a CMP as specified in COMAR 10.54.03.19 c. The CMP shall not exceed the maximum amount specified in 7CFR 3.91(b)(3)(v). Further information on calculating CMPs and using these maximums can be found at 7 CFR 246.12(l)(1)(x).
Policy and Procedure 4.19
Page 2 of 2 References: 1. Federal Regulations 7 CFR 246.12(l) and 3.91(b)(3) 2. Code of Maryland Regulations 10.54.03
Revisions:
1. 08/05 (Infant formula listing & 50% exclusion) 2. 10/1 2. b. Revised to prohibit the unauthorized use of the WIC acronym and logo. 3. 10/10 Changed federal citation to 7 CFR 246.12 (l) 4. 10/11 Changed the Policy Number from 4.16 to 4.19. Revised the sanctions in section B 1. 5. 10/15 Changed the procedure section to refer to the Code of Maryland Regulations (COMAR) 10.54.03.16 titled Vendor Sanctions. It is updated annually or as needed and is also used as the legal reference in the event of vendor appeals due to disqualification of authorization. 6. 10/19 Changed policy section to clarify that vendors are required to comply with all required vendor practices in chapter 3 of COMAR not just sub-section 15. 7. 03/25 Updated max WIC civil money penalty inflation adjustments for 2024 and how to calculate them.
Policy and Procedure 4.20
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.20 Effective Date: October 1, 1996 Revised Date: March 4, 2025 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Participant Hardship and Civil Money Penalties
A. Policy
The state agency shall determine if disqualification of a vendor will create undue hardship for participants. If the state agency determines that disqualification of the vendor would result in inadequate participant access, the state agency must impose a civil money penalty (CMP) in lieu of disqualification. However, as provided in 7 CFR 246.12(l)(1)(vi), the State agency may not impose a CMP in lieu of disqualification for third or subsequent sanctions for violations in paragraphs (l)(1)(ii) through (iv).
B. Procedure:
1. Participant Hardship
a. The state agency may determine that a participant hardship would exist if a vendor is disqualified and one of the following conditions would result:
i. At least ten participants have to travel more than two miles to reach a vendor.
ii. A physical barrier or condition exists that would make normal travel to another vendor impossible.
iii. Ten or more participants can only be served by a particular vendor because of a language barrier, religious dietary needs, access to exempt infant formula, or access to WIC- eligible medical foods.
b. Vendors may not appeal the state agency’s decision as to whether a participant hardship exists.
2. Civil Money Penalties
a. CMPs will only be offered to a vendor in lieu of disqualification when participant hardship would otherwise occur.
Policy and Procedure 4.20
Page 2 of 3 b. The vendor must provide the state agency documentation indicating that the identified abuse or violations that led to the disqualification have been corrected.
c. The vendor must remit any outstanding payments to the state agency (i.e., overcharge recoveries). If the state agency determines to impose a monetary penalty, the state agency shall calculate the amount of the monetary penalty for each violation by multiplying 10 percent of the vendor's average monthly food instrument redemptions by the number of months the disqualification would have been in effect.
d. The state agency shall calculate the average monthly redemption by using:
i. The 6 months immediately preceding notice to the vendor of the disqualification; or
ii. Up to 6 months data if the vendor has not redeemed food instruments for a full 6 months before notice of the disqualification.
e. The CMP shall not exceed the maximum amount specified in 7 CFR 3.91(b)(3)(v). Further information on calculating CMPs and using these maximums can be found at 7 CFR 246.12(l)(1)(x).
3. Vendor Money Payment
a. A vendor that owes a monetary penalty pursuant to §C of this regulation shall pay the monetary penalty either in a lump sum within 1 month from the date of billing by the Maryland Department of Health, General Accounting Office, or in installments.
b. The state agency shall calculate the number of installment payments by dividing the amount due by half the number of months the disqualification would have been in effect.
c. The vendor shall pay the first installment not later than the date the disqualification would have been effective had there been no participant hardship and remaining payments on the first day of each succeeding month.
d. If a vendor fails to pay the monetary penalty in accordance with the payment schedule as provided in §C of this regulation, the state agency shall disqualify the vendor for the full period of the sanction and may not refund any partial payments.
Policy and Procedure 4.20
Page 3 of 3 e. Prior to disqualifying a vendor that has been disqualified by the Supplemental Nutrition Assistance Program, the state agency must perform a participant access analysis. If the state agency determines that disqualification of the vendor would result in inadequate participant access, the state agency must impose a CMP in lieu of disqualification.
4. PROCEDURE FOR PROCESSING CIVIL MONEY PENALTIES
a. In addition to the participant hardship regulations outlined in COMAR 10.54.03.19, the state agency may solicit input from the local agency in determining participant hardship.
b. The local agency may be asked to assist in determining if a participant hardship exists.
c. The state agency shall make the determination and shall notify the local agency of its decision.
d. If the state agency determines that no participant hardship exists or would develop, the vendor shall be disqualified.
e. If the state agency determines that participant hardship exists or would develop should the vendor be disqualified, the state agency shall notify the vendor that a monetary penalty is being offered in lieu of disqualification. The notification shall also inform the vendor that he is to be the subject of additional monitoring and cashier training as a result of the disqualification waiver. The vendor shall also be advised that the occurrence of any additional violations shall result in disqualification.
f. Participant hardship shall remain in effect for the duration of the Vendor Agreement or until the vendor is disqualified for subsequent violations or the state agency determines that the participant hardship no longer exists.
References: 1. 7 CFR 246.12(l)(1)(x) 2. 7 CFR 246.12(l)(1)(vi) 3. 7 CFR 246.12(l)(1)(ii) through (iv) 4. 7 CFR 3.91(b)(3) 5. COMAR 10.54.03.19
Revisions: 1. 08/05 to reflect increased maximum fines established by USDA effective May 24, 2005. 2. 10/10 Changed federal citation to 7 CFR 246.12 (3) (xviii) 3. 10/11 Changed Policy Number from 4.16A to 4.20. 4. 03/25 Changed suspension to disqualification, cleaned up CMP language, aligned policy with CFR language, and updated references section.
Policy and Procedure 4.21
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.21 Effective Date: October 1, 1996 Revised Date: March 4, 2025 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Vendor Files
A. Policy
Since vendor agreements are awarded by the state agency, the responsibility for maintaining vendor files shall rest with the state WIC Office.
B. Procedure
1. The state agency shall maintain all vendor related documentation and information stored in the management information system.
2. For their purpose and records only, the local agency may consider maintaining documentation of vendor monitoring and training.
3. In accordance with CFR7 CFR 246.26(e-f), all vendor and Supplemental Nutrition Assistance Program (SNAP) information is considered confidential except for vendor's name, address, telephone number, Web site/e-mail address, store type, and authorization status. Any use or disclosure of vendor information is restricted to:
a. Persons directly connected with the administration or enforcement of the WIC Program or SNAP who the state agency determines to have a need to know the information for purposes of these programs. These persons may include personnel from the state’s local agencies and other WIC state and local agencies and persons investigating or prosecuting WIC or SNAP violations under federal, state, or local law.
b. Persons directly connected with the administration or enforcement of any federal or state law or local law or ordinance.
c. A vendor that is the subject of an adverse action, including a claim, to the extent that the confidential information concerns the vendor subject to the adverse action and is related to the adverse action. Such information may be disclosed only following the exhaustion of all administrative and judicial review, in which the State agency has prevailed, regarding the sanction imposed on the subject vendor, or
Policy and Procedure 4.21
Page 2 of 2 the time period for requesting such review has expired.
4. All vendor related files are subject to state and federal review.
References: 1. Federal Regulations 7 CFR 246.26(e)
Revisions: 1. 8/04 Revised to change WOW to WIC information system. 2. 10/11 Changed Policy Number from 4.17 to 4.21. 3. 03/25 Clarified what vendor information can be released per 246.26(e) and what vendor files the LA is required to maintain.
Policy and Procedure 4.22
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.22 Effective Date: October 1, 1992 Revised Date: June 11, 2026 SECTION:
FOOD DELIVERY SYSTEM
SUBJECT:
Dual Participation
A. Policy
The local agencies shall be responsible for the prevention and identification of dual participation within their local agency, between local agencies in Maryland, and between other contiguous state WIC agencies. The state agency will enter into agreements with other contiguous state WIC agencies to identify suspected instances of dual participation at least semi-annually and provide reports to local agencies that identify possible dual participation.
The local agency shall review reports available in the management information system that identify possible dual participation in Maryland, at least monthly. Follow-up action shall be taken within 30 days of detecting instances of suspected dual participation. Cases of intentional dual participation resulting from intentional misrepresentation or through the collection of improperly issued benefits shall be sanctioned as described in Policy and Procedure 4.23.
The dual participation process with other contiguous state WIC programs will be performed in accordance with the Interstate Dual Participation Data Sharing Agreement led by Pennsylvania WIC. Follow-up action shall be taken within 120 days of detecting instances of suspected dual participation.
B. Procedure
Each time a new participant record is created in the Precertification section of the management information system, the system performs a statewide search to check if the participant already exists based on established criteria (gender, date of birth, first four letters of the first and last name). If the system finds a potential match, a pop-up appears on the screen indicating that there is a possibility that the record being added is a dual participant.
1. The local agency shall review the list of potential matches identified and, to the best of their ability, determine if the enrollee they are adding already exists in the management information system.
a. If the participant already exists, staff shall cancel out of the dual participation pop up and follow the process to transfer the existing record into their local agency.
Policy and Procedure 4.22 Page 2 of 2 b. If the participant record does not exist, staff shall continue with the creation of a new record. 2. To prevent possible dual participation by an applicant, at certification and subsequent recertifications, the local agency shall verify the identity of each applicant as described in Policy and Procedure 2.23. 3. Each week, the management information system performs comparisons of all participants statewide to see if there are any potential dual participants. a. The local agency shall review the dual participation section of the management information system not less than monthly for each clinic to detect and resolve possible dual participants. b. If a participant appears to be enrolled in more than one agency, the local agency shall contact the other agency to verify the enrollment and, if indicated, decide on the course of action to be taken. The local agency shall rule out staff error before initiating any adverse action against the participant. Local agencies may use a variety of means to investigate including comparison of data elements in the records, signatures on file, and download data of the WIC app. c. Cases of unintentional dual participation shall result in one of the dual records being terminated from the Program and notes made in the participant file. In cases of intentional dual participation, the local agency shall initiate the appropriate action as indicated in the participant sanction Policy & Procedure 4.23. References: 1. Federal Regulations 7 CFR 246.7 (l) 2. COMAR 10.54.01.15
Revisions:
1. 8/2004 Revised to change WOW to WIC information system 2. 8/2010 Changed citation in Reference from Federal Regulations 7 CFR 246.7 (k) to read 7 CFR 246.7 (l) 3. 10/2011 Changed Policy Number from 4.18 to 4.22 and revised Policy A. as suggested by MARO FY 2012 State Plan comments. 4. 06/2026 Added policy in reference to COMAR 10.54.01.15, clarified and streamlined processes, and added the Interstate Dual Participation Data Sharing Agreement with PA WIC.
Policy and Procedure 4.23
Page 1 of 7 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.23 Effective Date: October 1, 1994 Revised Date: June 11, 2026 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Applicant, Parent, Guardian, or Proxy Program Abuse and Sanctions
A. POLICY
In accordance with federal and state regulations, the state agency shall establish uniform procedures and sanctions to be applied in cases of program abuse by a participant, parent, caretaker, designee or proxy of an infant or child participant or applicant. A sanction, which is based on the severity of the Program violation, may range from a warning letter to disqualification from the program for a maximum of one year. Also, a participant, parent, caretaker, designee or proxy of an infant or child participant or applicant who violates program rules may be required to pay the cash value of improperly received benefits to the State WIC Office. In addition to the sanctions listed in (Attachment 4.23I Program Abuses and Sanctions), any abuse may result in civil or criminal sanction or a combination of the two per federal or state regulation or statute.
The state agency shall provide a fair hearing process through which any individual may appeal a state or local agency action which results in a claim against the individual for repayment of the cash value of improperly handled benefits or results in the individual's denial of participation or disqualification from the Program.
B. PROCEDURE
1. In an effort to control abuse of the program and to comply with Section 246.7(i) of the current WIC Federal Regulations, applicants, participants, parents, caretakers, designees or proxies must be informed of program rights and responsibilities that includes the consequences of committing program fraud and abuse.
2. The list of participant, parent, caretaker, designee or proxy abuses and the sanctions to be imposed by the State or Local Agency can be found in Attachment 4.23I Program Abuse and Sanction Schedule.
3. When more than one kind of infraction, actual or attempted, is involved in an instance of abuse, the sanction shall be based on the more serious infraction.
Policy and Procedure 4.23
Page 2 of 7 4. All offenses under this policy shall be kept active in the participant's management information system record for two years from the date of sanction. No sanction issued over two years prior to the current violation shall be considered in issuing a subsequent sanction.
5. The state or local agency has the right to remove a caretaker or proxy at any time for violation of any of the participant abuses listed in Attachment 4.23I.
6. For abuses that involve a caretaker, designee, or proxy, refer to the procedures in section B.9 and B.13, respectively, prior to initiating sanctions.
7. The state/local Agency shall investigate and resolve complaints against vendors, participants, parents, caretakers, designees or proxies who violate or attempt to violate Program Procedures and Regulations.
a. The state/local agency shall direct the complainant where to find the Complaint Form (Attachment 4.23G). This document can be found on-line at www.mdwic.org.
b. The complaint form can be returned to either the state or local agency.
c. The receiving agency shall investigate each complaint and initiate the appropriate action.
d. The receiving agency shall maintain full documentation of each complaint, enter appropriate notes/alerts in the participant’s record or vendor file. This documentation shall be subject to review by state and federal agencies.
8. Documentation and Processing Requirements
a. All allegations of abuse, including anonymous tips, shall be investigated, and documented within 30 days of receipt of the allegation.
b. If the alleged abuse cannot be verified, a sanction cannot be imposed. In such cases, counseling may be the only appropriate option.
c. In order to obtain verification of information provided by an applicant from an employer, landlord, service agency, physician etc., a Release of Information Form (Attachment 4.23C) signed by the participant may be required.
Policy and Procedure 4.23
Page 3 of 7 d. The local agency shall notify the participant, parent, caretaker, designee or proxy, in writing, of the determination of alleged abuse.
e. All cases of abuse and sanctions shall be documented in the Sanctions and Appeals section of the management information system.
9. Restrictions of Sanctioning
a. If the participant is an infant or a child, he/she should not be disqualified for the abuses of his/her parent, caretaker, designee or proxy until all other avenues for remedying the offense have been exhausted, i.e., change of household representative or proxy or one month benefit pick up. For example, the local agency has sufficient evidence that an infant's parent, caretaker, designee or proxy has been selling the WIC foods. In this case the local agency shall remove the parent, caretaker, designee or proxy rather than disqualify the infant. If the abuse committed by an infant or child's parent, caretaker, designee or proxy cannot be corrected, then the infant or child must be disqualified. For further guidance in specific cases, contact the State WIC Office.
b. If the head of household must be removed and appointing a designee is feasible, the existing eWIC card shall be cancelled, and a new card issued to the designee in accordance with Policy and Procedure 4.30. An alert will be added to the management information system so that all clinic staff are aware that the Head of Household is currently disqualified from the Program and for what period of time. The parent, caretaker, or proxy shall be disqualified from the Program for the same length of time as an active participant for the corresponding type of violation.
c. This restriction on the application of sanctions for infant and child participants does not apply in cases of deliberate misrepresentation of circumstances to obtain benefits or dual participation.
10. Participant Notification Requirements
a. A participant, parent, caretaker, designee or proxy who is to receive a warning shall be notified via the use of the management information system generated Warning letters (Attachment 4.23A). The warning letter shall be sent via regular mail and if applicable, via email.
b. For cases involving disqualification, the local agency shall send a Disqualification Notice (Attachment 4.23H) and a Request for a
Policy and Procedure 4.23
Page 4 of 7 Fair Hearing Form (Attachment 2.11B). The Disqualification Notice will also advise the participant that he or she may have to pay the cash value of food benefits improperly received, redeemed, sold, or exchanged. All disqualification letters shall be sent via both Certified Mail-Return Receipt Requested and regular mail. If applicable, the letter can also be sent via email.
c. Section 246.7(j)(6) of the WIC Federal Regulations requires that the participant receive a written advance notice of disqualification at any time during certification not less than 15 days before the disqualification, stating the reasons for this action and the participant's right to a fair hearing, (refer to Policy and Procedure 2.11 for all notification of termination and appeal requirements).
d. For participants who are being disqualified for misrepresentation of circumstances and are also being requested to pay back in cash the over-issued food benefits, refer to B.14.
11. Applicant Sanctions
a. The standards applied for cases of abuse by participants may also be applied to abusive applicants, e.g., applicants who knowingly and deliberately misrepresent their circumstances in an attempt to obtain program benefits, or who verbally or physically abuse, or threaten to abuse, program staff.
b. While “applicants” cannot be disqualified, a warning or denial of application, which includes the necessary appeal notification, must be sent. (Attachment 2.11A Notification of Ineligibility/Termination Notice).
c. Abusive applicants shall be disqualified from reapplying to the Program for the same length of time as an active participant for the corresponding type of violation. For further guidance in specific cases, contact the state agency.
12. Physical Abuse
Incidents or threats of physical abuse towards the vendor, clinic, or agency staff, and/or property should be reported to the police. Civil suits might also be initiated; otherwise, participant abuse must be handled via the sanctioning process.
13. Proxy Abuse
The adult participant or caretaker of an infant or child participant is responsible for the actions of a designee or proxy. In cases of program abuse by a designee/proxy, the minimum action is to disqualify the
Policy and Procedure 4.23
Page 5 of 7 designee/proxy from the Program for the same length of time as an active participant or caretaker for the corresponding type of violation and issue a warning letter to the participant or the caretaker.
14. Monetary Claims
a. General Information
i. Section 246.23 (c) of the WIC Federal Regulations requires that if the state agency determines that food benefits have been obtained or disposed of improperly, the state agency must establish a claim against the participant for the full value of such benefits, unless the state agency determines that the recovery of the benefits would not be cost-effective pursuant to 246.23.
ii. Pursuant to 7 CFR 246.12(u)(2)(i), whenever the state agency assesses a claim of $100 or more, assesses a claim for dual participation, or assesses a second or subsequent claim of any amount, the state agency must disqualify the participant for one year.
iii. The state agency may decide not to impose a mandatory disqualification if, within 30 days of receipt of the letter demanding repayment, full restitution is made or a repayment schedule is agreed on, or, in the case of a participant who is an infant, child, or under age 18, the state or local agency approves the designation of a proxy.
iv. The state agency may permit a participant to reapply for the Program before the end of a mandatory disqualification period if full restitution is made or a repayment schedule is agreed upon or, in the case of a participant who is an infant, child, or under age 18, the state or local agency approves the designation of a proxy.
iii. If cases involving minors occur, the state agency shall consult with legal counsel for guidance concerning possible exceptions.
b. Local Agency Activities
For cases where monetary claims might be assessed, the local agency shall present its findings to and consult with the state agency.
c. State Agency Activities
Policy and Procedure 4.23
Page 6 of 7 i. The state agency will not pursue the recovery of funds if the hearing officer decides in favor of the participant. However, if the participant loses the appeal, the state will continue its recovery efforts as required by CFR 246.23(c).
ii. If it is determined that recovery of funds is required, the state agency will send a Notice of Payment Due (Attachment 4.23D) to the participant notifying them that they will receive a bill from the Maryland Department of Health (MDH), General Accounting Office.
iii. The state agency shall notify the MDH accounting office to bill the participant, allowing for a minimum of 30 days to receive payment before referring the case to the State Collections Office.
15. Reinstatement
a. A disqualified participant or applicant may reapply, or be reinstated, to receive program benefits at the end of the disqualification period or if exceptions were permitted pursuant to the monetary claims section of this policy.
b. A participant who is an infant, child, or under age 18 may reapply, or be reinstated, to receive program benefits if the state or local agency approves the designation of a non-sanctioned parent, caretaker, designee or proxy.
References:
Federal Regulations 7 CFR 246.7 (i) Federal Regulations 7 CFR 246.12(u)(2) Federal Regulations 7 CFR 246.23 (c)
Attachments:
4.23A Warning Letter This attachment has been removed.4.23C Release of Information Form – English 4.23C Release of Information Form – Spanish 4.23D Notice of Payment Due 4.23E This attachment has been removed. 4.23F This attachment has been removed. 4.23G Complaint Form 4.23H Disqualification Notice 4.23I Program Abuses and Sanctions
Revisions:
Policy and Procedure 4.23
Page 7 of 7
1. 8/04 Revised to change WOW to WIC information system. 2. 10/11 Changed Policy Number from 4.19 to 4.23 and added Federal Regulations 7 CFR 246.12(u)(2) as a reference. 3. 10/12 Added the one-year disqualification when claims are over $100 or for a second offense of any monetary amount and reinstatement when full restitution is made or repayment plan accepted. Clarified dual participation; added Attachment 4.23I Program Abuses Sanctions. 4. 9/19 Revised to bring in line with eWIC regulations, and to streamline and remove duplicate information. Revised Attachments A, C, D, G, H and I, removed attachments E and F. 5. 1/20 Revised policy to outline procedure on how to appoint new designee when the head of household is removed for violating program rules. Also, 4.23C Spanish version of Release of Information added. 6. 2/23 Added email as alternate form of delivery. Updated non- discrimination statement on attachments A, C, D, and H. 7. 4/24 Combined Participant Complaint Form and Vendor Incident Form- renamed Complaint Form. Removed attachment B which is already covered in attachment C/D Release of Information Form. Add 2 new sanctions to 4.23I – Unauthorized Card Use and Unauthorized Use of WIC Foods. 8. 06/26 Cite CFR for collection efforts and refine language in sections B.7 and B.14, and format changes.
Attachment 4.23A
Page 1 of 2
Warning Letter
{Sanction Date}
<<HOH Name>> <<HOH Address>>
Dear <<HOH Name>>:
This letter is to let you know that you or a person you have chosen to act on your behalf has broken the rules for participating in the WIC Program in the following way(s):
<<Reasons>>
Unless you follow the rules for participating in WIC, you may be removed from the WIC Program, asked to repay, in cash, the value of food benefits or items improperly received, and prosecuted under applicable Federal, State, or local laws. Additionally, parents, caretakers or proxies breaking program rules may be restricted from acting on behalf of WIC participants.
If you have any questions regarding this letter, please contact the agency at the telephone number listed below.
Sincerely,
________________________ << Local Agency Info>>
Attachment 4.23A
Page 2 of 2
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD- 3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint- Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632- 9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or
2. fax: (833) 256-1665 or (202) 690-7442; or
3. email: program.intake@usda.gov
This institution is an equal opportunity provider.
Programa WIC de Maryland Carta De Advertencia
{Sanction Date}
<<HOH Name>> << HOH Address>>
Estimado/a << HOH Name>>:
El motivo de esta carta es para notificarle que usted o la persona que ha designado para actuar en su representación ha roto las reglas al participar en el Programa WIC de Maryland por la(s) siguiente razón(es):
<<Reasons>>
Al no cumplir las normas de participación del Programa WIC, usted puede ser descalificado del Programa WIC, tendrá que pagar en efectivo el valor de los alimentos o artículos indebidamente recibidos, y puede ser procesado bajo la ley local, estatal o federal que le corresponda. Además, los padres, cuidadores, o personas designadas que rompen las reglas del programa pueden ser restringidos a actuar en nombre de los participantes del WIC.
Si tiene alguna pregunta con respecto a esta carta, por favor contacte a la agencia al número telefónico que aparece a continuación.
Atentamente,
<< Local Agency Info>>
Para todos los demás programas de asistencia de nutrición del FNS, agencias estatales o locales y sus subreceptores, deben publicar la siguiente Declaración de No Discriminación:
De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD- 3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource-files/usda-program-discrimination-complaint- form-spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por:
(1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o
(2) fax: (833)256-1665 o (202) 690-7442; o
(3) correo electrónico: program.intake@usda.gov
Esta entidad es un proveedor que brinda igualdad de oportunidades.
Attachment 4.23B has been removed from policy.
Attachment 4.23C
Page 1 of 2
RELEASE OF INFORMATION FORM
I understand that the Maryland WIC Program requires proof of residency, income, nutritional risk, and family status of all applicants or participants.
I understand that the Maryland WIC Program will attempt to verify all the information provided to the Program by me when applying for WIC Program certification and benefits.
I understand that at any time if any information provided by me proves to be false or cannot be verified, the Maryland WIC Program may deny me Program certification or remove me from the Program or bill me for the cost of any WIC foods received by me, or prosecute me under applicable State and Federal statute, or any combination thereof.
I understand that the WIC Program may verify information provided by me. I understand that my refusal to sign this release form or my refusal to provide any required document may result in the denial or withdrawal of approval for participation in the Maryland WIC Program.
I __________________________________, hereby authorize the Maryland WIC Program to verify my work record, income, residency, family status, and any other information provided in requesting Program certification and benefits to myself and/or my child or a child in my care.
I understand that the Maryland WIC Program will contact my employers, landlords, service agencies, physicians, or other persons or agencies that can verify information provided by me. I also authorize the Maryland WIC Program to photocopy this release of information form signed by me and enclose it with any request for verification of information. I understand that a photocopied form serves the same function as the original.
Applicant/Participant/Parent/Guardian _______________________________________ Signature
Address _______________________________________________________________
Telephone Number __________________________ Date _______________________
Attachment 4.23C
Page 2 of 2
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD- 3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint- Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632- 9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: 1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or 2. fax: (833) 256-1665 or (202) 690-7442; or 3. email: program.intake@usda.gov This institution is an equal opportunity provider.
Anexo 4.23C
Página 1 de 2
FORMULARIO DE AUTORIZACIÓN PARA REVELAR INFORMACIÓN
Entiendo que el Programa WIC de Maryland requiere prueba de residencia, ingresos, riesgo nutricional y estado familiar de todos los solicitantes o participantes.
Entiendo que el Programa WIC de Maryland intentará verificar toda la información que le proporcione cuando solicite la certificación y los beneficios del Programa WIC.
Entiendo que, en cualquier momento, si cualquier información que he dado resulta ser falsa o no puede ser verificada, el Programa WIC de Maryland puede negarme la certificación del Programa o retirarme del Programa, facturarme el costo de los alimentos de WIC que haya recibido, enjuiciarme según los estatutos estatales y federales aplicables, o cualquier combinación de estos.
Entiendo que el Programa WIC puede verificar la información que le proporcione. Entiendo que si me niego a firmar este formulario de revelación o me niego a proporcionar cualquier documento requerido puede resultar en la negación o el retiro de la aprobación para participar en el Programa WIC de Maryland.
Yo, __________________________________, por el presente autorizo al Programa WIC de Maryland a verificar mi registro de trabajo, ingresos, residencia, estado familiar y cualquier otra información proporcionada cuando solicite la certificación y los beneficios del Programa para mí, mi hijo o un niño bajo mi cuidado.
Entiendo que el Programa WIC de Maryland se comunicará con mis empleadores, arrendadores, agencias de servicio, médicos u otras personas o agencias que puedan verificar la información que proporcione. También autorizo al Programa WIC de Maryland a fotocopiar este formulario de revelación de información con mi firma y adjuntarlo a cualquier solicitud de verificación de información. Entiendo que un formulario fotocopiado cumple la misma función que el original.
Solicitante/Participante/Padre/Madre/Tutor__________________________________ Firma
Dirección ____________________________________________________________
Número de teléfono __________________________ Fecha ____________________
Anexo 4.23C
Página 2 de 2
Para todos los demás programas de asistencia de nutrición del FNS, agencias estatales o locales y sus subreceptores, deben publicar la siguiente Declaración de No Discriminación:
De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD-3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource- files/usda-program-discrimination-complaint-form-spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por:
(1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o
(2) fax: (833)256-1665 o (202) 690-7442; o
(3) correo electrónico: program.intake@usda.gov
Esta entidad es un proveedor que brinda igualdad de oportunidades.
Attachment 4.23D
Attachment 4.23D
Page 1 of 2
Payment Due Letter
{Sanction Date}
<<HOH Name>> <<HOH Address>>
Dear <<HOH Name>>
This letter is to advise you that you owe the Maryland WIC Program the amount of $«Amount» for:
«Reason»
An invoice will be mailed to you from the Maryland Department of Health General Accounting Office. Arrangements can be made to make partial payments. If you would like to make partial payments, please contact the State WIC Office at 410-767-5238.
You have the right to request a fair hearing to appeal this action. You can call 1-800-242- 4WIC to request a fair hearing, or fill out the enclosed form, Request for Fair Hearing, and mail it to the address on the form by <<Date 60 days after sanction date>>. At the hearing, you and anyone else you want, such as a relative, friend, or lawyer, will be able to tell the hearing officer why this action should not be taken.
Sincerely,
____________________________ <<Staff name and Title>> Maryland WIC Program
Enclosure
Request for a Fair Hearing
Attachment 4.23D
Attachment 4.23D
Page 2 of 2
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD- 3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint- Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632- 9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or
2. fax: (833) 256-1665 or (202) 690-7442; or
3. email: program.intake@usda.gov
This institution is an equal opportunity provider.
Programa WIC de Maryland Carta de Vencimiento del Pago
{Sanction Date}
<<HOH Name>> <<HOH Address>>
Estimado/a <<HOH Name>>:
El motivo de esta carta es para notificarle que debe pagar al Programa WIC de Maryland la suma de $<<amount>> por la siguiente razón: «Reason»
Se le enviará una factura por correo desde la Oficina de Contaduría General del Departamento de Salud de Maryland. Puede hacer arreglos para realizar pagos parciales. Si desea realizar pagos parciales, por favor contacte a la Oficina WIC de Maryland al (410) 767-5258.
Usted tiene derecho a solicitar una audiencia justa para apelar esta acción. Puede llamar al 1-800- 242-4WIC para solicitar una audiencia justa o llenar el formulario adjunto, Solicitud de audiencia justa, y enviarlo por correo a la dirección que está en el formulario antes del <<Date 60 days after Sanction Date>>. En la audiencia, usted y cualquier persona que desee, como un pariente, amigo o abogado, podrán decirle al funcionario de la audiencia por qué no se debe tomar esta acción.
Atentamente,
<<Staff name and Title>> Programa WIC de Maryland
Adjunto Solicitud de audiencia justa
Para todos los demás programas de asistencia de nutrición del FNS, agencias estatales o locales y sus subreceptores, deben publicar la siguiente Declaración de No Discriminación:
De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD- 3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource-files/usda-program-discrimination-complaint- form-spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por:
(1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o
(2) fax: (833)256-1665 o (202) 690-7442; o
(3) correo electrónico: program.intake@usda.gov
Esta entidad es un proveedor que brinda igualdad de oportunidades.
October 2008
Attachment 4.23E has been removed
October 2008
Attachment 4.23F has been removed
COMPLAINT FORM Person(s) making the complaint must complete Sections 1 through 3. WIC Staff responding to the complaint must complete Section 4. SECTION 1 Who is making this complaint? Participant S Store Farmer Local Agency Name Telephone # Address City, State, Zip Code SECTION 2 Who is this complaint against? Participant Name/ID#/Card # (if known) Store/Farmer Name/Location Local Agency Name SECTION 3 Date of Incident Time of Incident Name or physical description of person(s) involved (gender, height, weight, age, race, etc.) Description of What Happened (Be as detailed as possible, who, what, where, when, UPC’s and, if applicable, attach copies of receipts and pictures of items.) SECTION 4 (For WIC Staff Only) Describe Action Taken to Resolve Complaint Name of Staff Person Date Email completed form to mdh.wicvendor@maryland.gov or fax to 410-333-5683. Telephone # Email Address This institution is an equal opportunity provider.
Attachment 4.23H
Attachment 4.23H
Page 1 of 2
Disqualification Notice
{Sanction Date}
<<HOH Name>> <<HOH Address>>
Dear <<HOH Name>>:
You are being disqualified from the Maryland WIC Program for a period of <<months/year>> for the following reason(s):
<<reasons>>
This action will go into effect on <<Sanction Date>>. If you disagree with this action, please contact the agency at the telephone number listed below to discuss this matter.
You may also receive a bill from the Maryland Department of Health, General Accounting Office for this offense. Failure to pay the Department of Health may result in additional sanctions.
You have the right to request a fair hearing to appeal this action. You can call your local agency at the number below to request a hearing, or fill out the enclosed form, Request for Fair Hearing, and mail it to the address on the form by <<Date 60 days after sanction date>>. At the hearing, you and anyone else you want, such as a relative, friend, or lawyer, will be able to tell the hearing officer why this action should not be taken.
Sincerely,
______________________ <<Local Agency Info>>
Enclosure
Request for a Fair Hearing
Attachment 4.23H
Attachment 4.23H
Page 2 of 2
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD- 3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint- Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632- 9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or
2. fax: (833) 256-1665 or (202) 690-7442; or
3. email: program.intake@usda.gov
This institution is an equal opportunity provider.
Aviso de Descalificación
{Sanction Date}
<<HOH Name>> <<HOH Address>>
Estimado/a <<HOH Name>>:
Usted ha sido descalificado del Programa WIC de Maryland por un período de << months/year>> por la(s) siguiente razón(es):
<<reasons>>
Esta acción entrará en vigor el <<Sanction Date>>. Si usted no está de acuerdo con esta acción, por favor contacte a la agencia al número de teléfono listado a continuación para hablar sobre esto.
También puede recibir una factura desde la Oficina de Contaduría General del Departamento de Salud de Maryland por esta transgresión. La falta de pago al Departamento de Salud puede resultar en sanciones adicionales.
Usted tiene derecho a solicitar una audiencia justa para apelar esta acción. Puede llamar a su agencia local al número de teléfono a continuación para solicitar una audiencia, o puede llenar el formulario adjunto, Solicitud de audiencia justa, y enviarlo por correo a la dirección que está en el formulario antes del <<Date 60 days after Sanction Date>>. En la audiencia, usted y cualquier otra persona que desee, como un pariente, amigo, o abogado, podrán decirle al funcionario de la audiencia por qué no se debe tomar esta acción.
Atentamente,
<<Local Agency Info>>
Adjunto
Solicitud de audiencia justa
Para todos los demás programas de asistencia de nutrición del FNS, agencias estatales o locales y sus subreceptores, deben publicar la siguiente Declaración de No Discriminación:
De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), discapacidad, edad, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Las personas con discapacidades que requieren medios alternos de comunicación para obtener la información del programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano (ASL), etc.) deben comunicarse con la agencia local o estatal responsable de administrar el programa o con el Centro TARGET del USDA al (202) 720-2600 (voz y TTY) o comuníquese con el USDA a través del Servicio Federal de Retransmisión al (800) 877-8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD- 3027, formulario de queja por discriminación en el programa del USDA, el cual puede obtenerse en línea en: https://www.fns.usda.gov/sites/default/files/resource-files/usda-program-discrimination-complaint- form-spanish.pdf, de cualquier oficina de USDA, llamando al (866) 632-9992, o escribiendo una carta dirigida a USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse a USDA por:
(1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o
(2) fax: (833)256-1665 o (202) 690-7442; o
(3) correo electrónico: program.intake@usda.gov
Esta entidad es un proveedor que brinda igualdad de oportunidades.
Attachment 4.23I
Attachment 4.23I Date: April 2024 Page 1 of 5 Maryland WIC Program Abuse and Sanction Schedule Abuse 1st Offense Sanction 2nd Offense Sanction Misrepresentation of Eligibility Information
A. Knowing and deliberate misrepresentation of circumstances to obtain benefits which includes;
1. Misrepresentation of income
2. Misrepresentation of residence
3. Misrepresentation of family size
4. Misrepresentation of health status-falsification of medical data or health status.
5. Misrepresentation of actual date of birth so as: (a) to appear to be categorically eligible, or (b) to go undetected as a dual participant
6. Enrolling a child who is not in the applicant’s legal or designated care.
One year disqualification.
The offending party shall pay to the State agency the value of the food benefits improperly received and redeemed. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
Attachment 4.23I
Attachment 4.23I Date: April 2024 Page 2 of 5
Excess Food Benefits
B. Receipt of and/or attempt to obtain more benefits than participant is entitled to receive Counsel the individual and issue a warning letter.
The offending party shall pay to the State agency the value of the food items improperly obtained and redeemed. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing. Three-month disqualification.
The offending party shall pay to the State agency the value of the food benefits improperly obtained and redeemed. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
Dual Participation
C. Participant engages in dual participation, that is, participates in more than one WIC Program at a time and actively redeems benefits from both programs. Immediate removal (without 15-day notice) from 1 (or more) Local Agency(s) and 1 year disqualification from the remaining local agency with a 15-day notice.
The offending party shall pay to the State agency the value of the food items improperly obtained and redeemed. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
Attachment 4.23I
Attachment 4.23I Date: April 2024 Page 3 of 5 Physical Abuse
D. Participant or a child or infant participant's parent, guardian or caretaker, or a proxy physically abuses or threatens abuse of WIC or vendor staff or the deliberate destruction of WIC or vendor property.
One year disqualification.
Report the incident to the police if you feel you need immediate protection.
Verbal Abuse
E. Verbal abuse or harassment of WIC or vendor staff, or behavior that disrupts the peaceful and orderly conduct of business at any WIC Program or vendor facility.
Six-month disqualification. One year disqualification. Selling Foods
F. Sells or offers to sell or exchanges food purchased with a WIC food instrument or sells a WIC food instrument to another individual or entity in person, in print or on-line.
Three-month disqualification.
The offending party shall pay to the State agency the value of food benefits sold or exchanged. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing. Six-month disqualification.
The offending party shall pay to the State agency the value of the food items improperly sold or exchanged. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing. Unauthorized Foods/Quantities
G. Attempts to redeem or redeem food benefits for Counsel the individual and issue a warning letter.
The offending party shall pay to the State Three-month disqualification.
The offending party shall pay to the State agency the value of the food benefits
Attachment 4.23I
Attachment 4.23I Date: April 2024 Page 4 of 5 unauthorized foods or for quantities of food in excess of that indicated on the food instrument.
agency the value of the food benefits improperly redeemed. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
improperly received. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
Cash or Credit/Unauthorized Exchange
H. Receives cash or credit toward the purchase of unauthorized food or other items of value instead of or in addition to authorized supplemental foods or exchanges or attempts to exchange or returns or attempts to return authorized WIC food to the vendor for cash or non-WIC items.
Three-month disqualification.
The offending party shall pay to the State agency the value of food benefits sold or exchanged. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing. Six-month disqualification.
The offending party shall pay to the State agency the value of the food items improperly sold or exchanged. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing. Unauthorized ID Folder Use
I. Allowing an unauthorized person the use of the Maryland WIC Participant identification folder.
Counsel the individual and issue a warning letter. Three-month disqualification. Unauthorized Card Use
J. Allowing an unauthorized person or unnamed proxy or designee the use of the Maryland WIC Card.
Counsel the individual and issue a warning letter. Three-month disqualification.
Attachment 4.23I
Attachment 4.23I Date: April 2024 Page 5 of 5 Unauthorized Use of WIC Foods
K. Allowing the use of WIC foods or formula for a person other than the WIC participant the foods were issued to. Three-month disqualification.
The offending party shall pay to the State agency the value of food benefits sold or exchanged. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
Six-month disqualification.
The offending party shall pay to the State agency the value of the food items improperly sold or exchanged. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing. Unreturned Breast Pumps
L. Failure to return WIC provided hospital grade breast pump.
Counsel the individual and issue a warning letter.
The offending party shall pay to the State agency the value of hospital grade breast pump. Payment types as deemed acceptable by the Department of the General Accounting’s Office at the time of invoicing.
Monetary Claim of Food Benefits Greater Than $100
M. A monetary claim for food benefits greater than $100 has been assessed against the offending party.
One year disqualification.
Failure to Pay
N. Failure to pay or establish a payment plan for a monetary claim.
One year disqualification.
November 2017
Policy and Procedure 4.24 has been removed.
Policy and Procedure 4.25
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.25 Effective Date: October 1, 1994 Revised Date: January 26, 2018
SECTION: FOOD DELIVERY SYSTEM SUBJECT: Internal Investigations for Fraud and/or Abuse
A. Policy
An internal investigation will be conducted whenever WIC Program employee is suspected of fraud and/or abuse. Examples of fraud and/or abuse include, but are not limited to:
1. Misuse of program funds 2. Receiving WIC benefits to which one is not entitled 3. Knowingly certifying ineligible or fictitious persons 4. Knowingly certifying friends or relatives 5. Knowingly making a false or misleading statement concerning certification 6. Theft of any WIC property 7. Receiving anything of value in exchange for providing special consideration for vendors, prospective vendors, applicants, participants or any other person or agency associated with WIC. 8. Intentionally circumventing or disabling WIC MIS safeguards designed to prevent fraud and or theft.
B. Procedure
1. Whenever a WIC employee in a Local Agency is suspected of program fraud and/or abuse, the Local Agency coordinator shall conduct the initial investigation to gather evidence.
2. When a Local Agency uncovers evidence of employee fraud and/or abuse, the State WIC Director will be notified immediately by telephone, and in writing within five days of the telephone contact. Telephone contact shall be considered the first official notice. .
3. In order to ensure coordination and consistency, the State WIC Director may delegate supervision of the investigation by designating a lead investigator from either the State Office or the Local Agency to supervise the investigation. Primary written findings shall be completed within ten working days.
Policy and Procedure 4.25
Page 2 of 2 4. All evidence concerning an employee's suspected fraud and/or abuse shall be preserved. If the evidence is in the form of an automated file, a hard copy will be obtained and kept in a secure place. In the case of a paper file, the originals will be secured and copies, if necessary, will be maintained in the file. Any other physical evidence will be secured in the custody of the Local Agency coordinator. Statements by witnesses will be in writing, signed by both the witness and the person taking the statement and dated.
5. A chain of custody of the evidence shall be documented in writing. The original of the Chain of Custody, Form 4.25A, shall be kept with the evidence.
6. The WIC State and Local (if applicable) Staff Attorneys and the Maryland Department of Health (MDH) Office of the Inspector General shall be kept informed of all matters concerning the investigation as they develop and shall determine if criminal charges or civil action will be sought. The WIC Staff Attorney shall also determine what information related to criminal or civil actions will be released to any agency or person outside WIC.
7. The MDH Employee Relations Representative shall be kept informed as needed of all matters concerning any personnel action.
Attachments:
1. Attachment 4.25A Chain of Custody Form
Revisions: 1. 10/11 Changed Policy Number from 4.21 to 4.25. 2. 1/2018 Updated policy to include involvement of attorneys and the Office of the Inspector General.
Attachment 4.25A
Attachment 4.25A
Page 1 of 1
OFFICE OF THE MARYLAND WIC PROGRAM
CHAIN OF CUSTODY
COMPLETE DESCRIPTION OF EVIDENCE:
GATHERED BY ______________________SIGNATURE _______________________
DATE/TIME ________________ LOCATION _________________________________
RECEIVED BY _________________________ DATE/TIME _____________________
RECEIVED BY _________________________ DATE/TIME _____________________
RECEIVED BY _________________________ DATE/TIME _____________________
RECEIVED BY _________________________ DATE/TIME _____________________
RECEIVED BY _________________________ DATE/TIME _____________________
1. The original of this form must stay with the evidence. Copies may be made and kept by persons in the chain of custody.
2. If the evidence is stored, enter the storage place after, "Received By." When the evidence is taken from storage, enter the person removing it after, "Received By."
Policy and Procedure 4.26
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.26 Effective Date: October 1, 1996 Revised Date: April 23, 2024 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Vendor Appeals
A. POLICY
The Maryland WIC Program shall receive requests for appeals of Program action against vendors and vendor applicants. The Office of Administrative Hearings shall have jurisdiction over these appeals.
All appeals by retail food or pharmacy vendors and vendor applicants shall be
governed by COMAR 10.01.03.
B. PROCEDURE
1. Not less than 15 days in advance of the effective date of any proposed Program action, the Program shall provide notice to a vendor applicant or vendor whose application is proposed to be denied or authorization is proposed to be disqualified, on the right to a hearing on the proposed denial or disqualification. The Program shall also advise that the disqualification from WIC may result in disqualification as a retailer in the Supplemental Nutrition Assistance Program (SNAP). Such disqualification is not subject to administrative or judicial review under SNAP. The program shall provide notice that complies with the requirements set forth in COMAR 10.01.03.
2. A vendor or vendor applicant shall reserve the right to a hearing. If a hearing is desired, a vendor must file a written request for a hearing with the Director of the Program within 10 days of the receipt of the notice of the proposed denial or disqualification.
3. The Program shall consider a request for a hearing filed on the earlier of the dates it is:
a. Received by the Program; or
b. Postmarked by the United States Postal Service.
4. The Program shall forward requests for appeals to the Office of Administrative Hearings for scheduling.
Policy and Procedure 4.26
Page 2 of 2 5. Upon receipt of notification of a scheduled appeal, the Vendor Operations and Compliance Unit personnel shall prepare four copies of all relevant documents and forward them to the Assistant District Attorney assigned to the Maryland WIC Program no later than 5 days before the scheduled appeal.
6. A vendor may not appeal the following actions:
a. Disqualification from WIC resulting from a violation of regulation COMAR 10.54.03.15B(1)(m) regarding SNAP authorization;
b. The State agency’s decision to whether a participant hardship exists;
c. The expiration of vendor agreement;
d. The state agency’s determination to include or exclude an infant formula manufacturer, wholesaler, distributor, or retailer from the required list of infant formula suppliers;
e. The validity of appropriateness of the State agency’s prohibition of incentive items and the State agency’s denial of an above 50 percent vendor’s request to provide an incentive item;
f. The State agency’s determination whether to notify a vendor in writing when an investigation reveals an initial violation for which a pattern of violations must be established in order to impose a sanction;
g. The validity or appropriateness of the State agency’s vendor peer group criteria and the criteria used to identify vendors that are above 50 percent vendors or comparable to above 50 percent vendors;
h. The State agency’s determination whether a vendor had an effective policy and program in effect to prevent trafficking and that the ownership of the vendor was not aware of, and was not involved in the conduct of the violation
i. Disputes regarding food instrument payments and vendor claims, not including the opportunity to justify or correct overcharge or other error; or
j. The validity of appropriateness of the State agency’s vendor selection criteria.
Policy and Procedure 4.26
Page 3 of 2 References 1. COMAR 10.54.03.15 and 18 2. COMAR 10.01.03
Revisions: 1. 10/11 Changed Policy Number from 4.22 to 4.26. 2. 10/15 Corrected title of the Program and corrected the language from suspension to a disqualification. 3. 4/24 Clarified hearing notice procedures. Added policy from COMAR 10.54.03.18 – what may not be appealed.
August, 2018
Policy and Procedure 4.27 has been removed.
Policy and Procedure 4.28
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.28 Effective Date: October 1, 2012 Revised Date: March 14, 2024 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Internet Monitoring for WIC Infant Food and Formula Fraud
A. POLICY
In order to combat and prohibit the resale of food benefits obtained through the Maryland WIC Program, the state agency and local agencies shall monitor on- line marketplaces in order to detect any advertising of infant foods, formula, or other WIC food benefits for sale. Monitoring activities shall be documented on a tracking log created by the local agency.
B. PROCEDURE
1. Local agency staff shall remind participants that any unused infant food or infant formula should be returned to the local WIC clinic and that it may not be sold or given away.
2. Not less than weekly, a search of on-line marketplaces such as Craigslist, eBay, and social media shall be performed by the state agency Vendor Unit staff to identify advertisements offering infant foods, formula, or other WIC food benefits for sale.
3. Not less than monthly, the local agency shall monitor local social media and on-line marketplaces to identify advertisements offering infant foods, formula, or other WIC food benefits for sale.
4. All monitoring activity shall be tracked and available for review by the appropriate Program representatives.
5. If an infant food, formula, or other WIC food advertisement is discovered, the management information system shall be used to match the seller’s name, phone number, email address, or any other identifying fields to determine if the seller is a WIC participant or a proxy for a WIC participant.
6. If the state or local agency confirms that the seller is a WIC participant or proxy, an administrative alert shall be placed in the notes section of the participant’s record. The agency (local or state) confirming WIC participation shall notify the other agency.
Policy and Procedure 4.28
Page 2 of 2 7. The state or local agency shall follow the procedures below:
a. Contact the WIC participant to provide notification that the head of household or a proxy:
i. May not sell or give away infant foods or infant formula purchased with WIC benefits.
ii. In a timely manner, must return to the local agency/clinic any non-perishable food and/or formula provided by WIC that they do not need or are not able to use.
iii. Must immediately remove the advertisement from the applicable site(s).
iv. If applicable, will be sanctioned in accordance with Policy and Procedure 4.23 Program Abuse and Sanctions (i.e., warning letter or 1 month disqualification).
b. Document the contact with the participant in the notes section of the participant’s record and the tracking log shall be updated.
c. Once the WIC items have been returned to the local agency, it shall be documented in the notes section of the participant’s record and a notice sent to the state agency via email. If formula is returned, it shall be donated or discarded per Policy and Procedure 3.05 and entered on the Formula Inventory/Tracking Log (Policy and Procedure 3.05A). If nonperishable foods are returned, they shall be donated to a food bank or shelter.
Attachments:
Revisions:
10/2015 Changed policy to direct all findings to the state office for follow up. Clarified the procedure for handling the WIC food items once they are returned to the local agency/clinic.
11/2023 Updated the policy to clarify procedures on how and who should be contacting the participants and documenting the files. Revised title: Internet Monitoring for WIC Infant Food and Formula Fraud
3/2024 Added that review activity must be tracked for review purposes. Clarified the disposition of foods/formula procedures.
Policy and Procedure 4.29 Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 4.29 Effective Date: January 8, 2016 Revised Date: December 9, 2019 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Compliance Inventory Audits
A. POLICY
A compliance inventory audit is conducted when a vendor is suspected of buying WIC benefits, allowing substitutions or non-approved WIC foods to be purchased with WIC benefits, redeeming WIC benefits for another vendor, or when a vendor is designated as high risk. A compliance inventory audit is conducted to determine if the store is redeeming WIC benefits without having adequate WIC approved food items in stock to satisfy the WIC benefits redeemed.
B. PROCEDURE
1. A compliance inventory audit encompasses a multi-month period. The initial compliance inventory audit visit is the start date of the audit and the follow-up compliance inventory audit visit, conducted two or more months from the initial audit visit or the first workday after two or more months, is the end date of the audit.
2. A WIC Program representative will conduct the initial and follow up compliance inventory audit visit. Each compliance inventory audit visit will also encompass a routine monitoring visit.
3. The following forms will be used:
a. Inventory Audit Monitoring Form Instructions
b. Food and Formula Inventory Audit Monitoring Forms
c. Inventory Audit Analysis Form
d. Vendor Monitoring Report (4.16C)
4. At each compliance inventory audit visit, an inventory count of all WIC approved audit item(s) located anywhere on the premises of the store including the cashier’s office, sales floor, stock rooms, attic, basement and any other storage areas will be documented on the Inventory Audit Monitoring Forms (attachments 4.29A and 4.29B),
Policy and Procedure 4.29 Page 2 of 3
according to the Inventory Audit Monitoring Form Instructions (attachment 4.29C).
5. After the follow-up compliance inventory audit visit, the Program representative will request the store’s WIC purchase records/receipts for the inventory audit time frame. The Program representative will:
a. Complete the Inventory Audit Analysis Form by entering the beginning inventory, inventory purchases and ending inventory numbers from the inventory audit. See attachment 4.29C.
b. Add the beginning inventory and inventory purchases of the applicable audit food items.
c. Subtract the ending inventory from the sum found in (b)
d. Compare (c) to the store’s WIC redemptions for each food item.
6. Once the inventory audit analysis has been finalized, the following shall be determined:
a. If the inventory audit results show that the vendor owes less than $500, the vendor passes the audit and any deficiency balance of undocumented inventory shall be paid back to the Program.
b. If the inventory audit results show that the vendor owes greater than $500, the vendor is disqualified from the Program for three years for claiming reimbursement for the sale of a food item that exceeds its documented inventory of that item, and the deficiency balance of undocumented inventory shall be paid back to the Program.
7. Once the results of the audit have been determined, the applicable notification will be sent to the vendor and the case closed, unless an appeal has been requested. For the policy on appeals, refer to 4.26 Vendor Appeals.
8. The vendor may be offered a civil money penalty if it is determined that there would be a participant hardship if the vendor is no longer accepting WIC benefits. For the policy on participant hardship, refer to 4.20 Participant Hardship and Civil Money Penalty, and COMAR 10.54.03.19.
Policy and Procedure 4.29 Page 3 of 3
9. If the routine monitoring review identifies program violations, a formal warning letter will be sent to the vendor outlining the results from the review. A follow-up review will be conducted by the Program representative within two weeks of the monitoring review.
Attachments: 1. 4.29A Inventory Audit Monitoring Form - Formula 2. 4.29B Inventory Audit Monitoring Form - Foods 3. 4.29C Inventory Audit Monitoring Form Instructions 4. 4.29D Inventory Audit Analysis Form
References: COMAR 10.54.03.15 and .19 Revisions: 10/20 Revised checks to benefits to conform with eWIC and edited language so that additional WIC approved food items can be audited. Reorganized attachments, renamed attachment A to Inventory Audit Monitoring Form – Formula, and added new attachment B titled Inventory Audit Monitoring Form – Foods. To allow for margin of errors, added thresholds for severity of sanction.
Attachment 4.29A Page 1 of 2
Date of Review: Reviewer(s): WIC Authorization Number: Vendor Information: Name
Address
City/State
Zip
Phone
Vendor Authorization Details: Vendor Peer Group
Time Entered Store: Vendor Type
Monthly Store Volume
Time Exited Store: Year to Date Volume
Inventory Audit Details: Quantity (#of cans) Type of Formula
8 oz. Boost
14.1 oz. EleCare Infant DHA/ARA, Powder, Unflavored
14.1 oz. EleCare Jr., Powder, Any flavor
14.1 oz. EleCare Jr., Powder, Unflavored
32 oz. EnfaCare, RTF
12.8 oz. EnfaCare w/Iron, Powder
15.1 oz. EnfaCare w/Iron, Powder
21 oz. Enfagrow Toddler Transitions Soy, Powder
8 fl. oz. Ensure Plus (6 pack)
8 fl. oz. Ensure (6 pack)
12.9 oz. Good Start Soy, Powder
12.1 oz. Good Start Soy, Concentrate
4 Pack Good Start Soy, RTF
14 oz. Neocate Infant, Powder
14.1 oz. Neocate® Junior, Powder
12.6 oz. Nutramigen, Powder
13 oz. Nutramigen, Concentrate (1 quart can)
32 oz. Nutramigen, RTF
12.6oz. Nutramigen Toddler, Powder
8 oz. Pediasure w/Iron, RTF (6 pack)
Attachment 4.29A Page 2 of 2
8 oz. Pediasure w/Fiber, RTF (6 pack)
8 oz. Pediasure Peptide 1.0 cal, RTU, any flavor
1 pound can, Pregestimil, Powder
14.1 oz. PurAmino
12.4 oz. Similac Advance, Powder (blue can)
13 oz. Similac Advance, Concentrate
32 oz. Similac Advance, RTF
32 oz. Similac Expert Care Alimentum, RTF
12.1 oz. Similac Expert Care Alimentum, Powder (purple can)
12.4oz Similac Isomil Soy, Powder (pink can)
13oz Similac Isomil Soy, Concentrate
12.3 oz. Similac for Spit Up, Powder (green can)
12.0 oz. Similac Sensitive for Fussiness and Gas, Powder (orange can)
32 oz. Similac Expert Care Neosure, RTF
13.1 oz. Similac Expert Care Neosure, Powder (yellow can)
2 oz. bottle Similac Special Care Advance w/iron, 24 cal/oz
IF ANY OF THESE FORMULAS ARE NOT IN STOCK OR THE STORE DOES NOT STOCK THESE ITEMS AT THE TIME OF THIS REVIEW, ENTER "N/A" IN "QUANTITY".
By initializing this form, I attest that I am the store representative responsible for serving the WIC participants. I confirm that the inventory above accurately states the total quantity of formula located anywhere on the store premises at the time of the review, and total formula available for sale to WIC participants. This total does not include expired formula/stock. Initial: _____________
This form and its contents has been explained to me Initial: _____________
COMMENTS:
Store Personnel Name/Title Store Personnel Signature
Reviewer's Name Signature
Reviewer's Name Signature
Date
Attachment 4.29B Page 1 of 2
Date of Review: Reviewer(s): WIC Authorization ID Number: Name
Vendor Peer Group
Address
Vendor Type
City/State
Monthly Store Volume
Zip
Year to Date Volume
Phone
Time Entered Store: Time Exited Store: Inventory Audit Details: Quantity (# of bottles) Juice - 64 oz. (apple, grape, orange, pineapple, tomato, vegetable)
Quantity Whole Milk Gallons
Half Gallons
Quarts
Quantity Skim/Non Fat/Fat Free/1% Low Fat Milk Gallons
Half Gallons
Quarts
Quantity 2% Reduced Fat Milk Gallons
Half Gallons
Quarts
Quantity Lactose Reduced/Lactose Free (Whole/Skim) Half Gallons Whole
Half Gallons Skim
Attachment 4.29B Page 2 of 2
Quantity Ultra High Temperature (UHT) Whole Milk (24 and 32 oz), Ultra High Temperature (UHT) 2% Reduced Fat Milk (24 and 32 oz), Ultra High Temperature (UHT) Skim/Non Fat/Fat Free/1% Low Fat Milk (24 and 32 oz) Ounces/Containers
Quantity Evaporated Whole Milk (12 oz) Ultra High Temperature (UHT) 2% Reduced Fat Milk (24 and 32 oz), Evaporated 2% Reduced Fat Milk (12 oz), Evaporated Skim/Non Fat/Fat Free/1% Low Fat Milk (12 oz) Cans
Quantity Soy Beverage (Half Gallon) Half Gallons
Quantity Dry Skim/Non Fat/Fat Free/1% Low Fat Milk (25.6 oz) Package
Quantity Dry Whole Milk (31.7 oz) Package
Quantity Additional Stock:
IF ANY OF THESE FOODS ARE NOT IN STOCK OR THE STORE DOES NOT STOCK THESE ITEMS AT THE TIME OF THIS REVIEW, ENTER "N/A" IN "QUANTITY".
By initializing this form, I attest that I am the store representative responsible for serving the WIC participants. I confirm that the inventory above accurately states the total quantity of foods located anywhere on the store premises at the time of the review, and total formula available for sale to WIC participants. This total does not include expired foods/stock. Initial: _____________
This form and its contents have been explained to me Initial: _____________
COMMENTS:
Store Personnel Name/Title Store Personnel Signature
Reviewer's Name Signature
Reviewer's Name Signature
Date
Attachment 4.29C Page 1 of 1 INVENTORY AUDIT MONITORING FORMS INSTRUCTIONS * Complete the heading information as indicated • These forms are completed on-site by a Program representative during both the initial and follow-up Inventory Audit visits. • This inventory will include stock of WIC foods subject to the audit located anywhere on the store premises, which includes the cashier’s office, sales floor, stock rooms, attic, basement and storage areas for the WIC foods specified on the Inventory Audit Monitoring Forms. • Do not include any outdated or damaged foods that were not or will not be for sale in the store. • Enter the TOTAL number of WIC foods in the "Quantity" section of this form (list out cases by "number of containers"; add together inventory found in a different location, etc. to come up with one TOTAL). • If there is no current inventory for a WIC food listed on this form, do not note anything in the Quantity section of this form. • After all inventory has been documented, secure store personnel signature(s). • After store personnel have signed, the on-site reviewer signs the form. • The original of this form is filed in the WIC vendor’s inventory audit file. • White out is not permitted. Any form corrections/changes must be made by drawing a single line through the error; writing the correct information above or below the error and securing the initial of store personnel prior to leaving the Retail Store premises. • Findings must be discussed with store personnel. Store personnel must sign the form acknowledging that the findings were discussed with them. If obtaining a signature from store personnel is not possible, explain why in the comments section. • Ensure all information is appropriately completed prior to leaving the store premises.
Attachment 4.29D Effective 10/04/2017 FORMULA Beginning Inventory Inventory Purchases Ending Inventory Difference Between Beginning Inventory and Ending Inventory Redeemed Quantity Redemptions which exceed the Store's Documented Inventory Sold Unit Price Amount Due to WIC 8oz. Boost 0 0 - $ - $ 14.1 oz. EleCare Infant DHA/ARA, Powder, Unflavored 0 0 - $ 14.1 oz. EleCare Jr., Powder, Any flavor 0 0 - $ 14.1 oz. EleCare Jr., Powder, Unflavored 0 0 - $ - $ 32oz. EnfaCare RTF 0 0 - $ 12.8oz. EnfaCare w/Iron Powder 0 0 - $ 15.1oz. EnfaCare w/Iron Powder 0 0 - $ 21oz. Enfagrow Toddler Transitions Soy, Powder 0 0 - $ - $ 8 fl. oz. Ensure Plus (6 pack) 0 0 - $ 8 fl. oz. Ensure (6 pack) 0 0 - $ - $ 12.1oz. Good Start Soy Concentrate 0 0 - $ 33.8oz. Good Start Soy RTF - Blue-4 count, 8.45oz. 0 0 - $ 12.9oz. Good Start Soy Powder 0 0 - $ - $ 14 oz. Neocate Infant, Powder 0 0 - $ 14.1 oz. Neocate® Junior, Powder 0 0 - $ - $ 12.6oz. Nutramigen Toddler, Powder 0 0 - $ 13oz. Nutramigen Lipil Concentrate 0 0 - $ 32oz. Nutramigen Lipil RTF 0 0 - $ 12.6oz. Nutramigen Lipil w/Enflora Powder 0 0 - $ - $ 8oz. Pediasure w/Iron RTF 0 0 - $ 8oz. Pediasure w/Fiber RTF 0 0 - $ 8 oz. Pediasure Peptide 1.0 cal, RTU, any flavor 0 0 - $ - $ 1 pound can, Pregestimil, Powder 0 0 - $ - $ 14.1 oz. PurAmino 0 0 - $ - $ 12.4oz. Similac Advance w/Iron Powder 0 0 - $ 13oz. Similac Advance Concentrate 0 0 - $ 32oz. Similac Advance RTF 0 0 - $ 32oz. Similac Alimentum Advance RTF/32oz. Similac Expert Care Alimentum RTF 0 0 - $ 16oz. Similac Alimentum Advance Pwd/16oz. Similac Expert Care Alimentum Pwd 0 0 - $ 13.1 oz. Similac Expert Care Neosure, Powder 0 0 - $ 12.4oz Similac Isomil Soy, Powder 0 0 13oz Similac Isomil Soy, Concentrate 0 0 32oz. Similac NeoSure Advance RTF / 32oz. Similac Expert Care NeoSure RTF 0 0 - $ 12.0 Similac Sensitive for Fussiness and Gas, Powder 0 0 - $ 12.3 Similac for Spit Up, Powder 0 0 - $ 2 oz. bottle Similac Special Care Advance w/iron, 24 cal/oz 0 0 - $ - $ Total Redemptions for the Period $1.00 Margin of Error 0.00% INVENTORY AUDIT ANALYSIS FORM Vendor Number #: Initial Inventory Audit Review Date: Follow-up Inventory Audit Review Date: Retail Store Name & Address:
Policy and Procedure 4.30 Page 1 of 2
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 4.30
Effective Date: November 8, 2017
Revised Date: November 8, 2017 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Food Instrument Issuance and Replacement
A. Policy
Each family with at least one active participant certified to receive food benefits in the program shall be issued a food instrument (eWIC card). Only one food instrument shall be issued to the family at any given time. The food instrument shall be issued to a cardholder who shall be either the head of household or a proxy chosen by the head of household.
B. Procedure
1. Food Instrument Issuance a. The Local Agency shall issue one active food instrument to a cardholder at the time of initial certification to access the household’s benefits. i. In the event that an active food instrument cannot be issued during an initial certification, such as during a power outage, the participant shall be informed that a food instrument cannot be issued at that time. The participant may be given the option of returning to clinic when a food instrument can be assigned or having a food instrument mailed. ii. Food instruments that are mailed by the Local Agency shall be sent via US Postal Service first class mail, return service requested. Participants should be told to expect a maximum of seven days for receipt of the card. b. The cardholder shall be given an opportunity to select a Personal Identification Number (PIN) at the time of issuance.
Policy and Procedure 4.30 Page 2 of 2
2. Food Instrument Replacement a. Any time there is a change in the cardholder, a replacement food instrument shall be issued. b. Local Agencies shall respond to the report of a lost, stolen, or damaged food instrument within one business day. Requests for replacement food instruments or PIN changes shall be directed to one of the eWIC Processor’s Customer Service outlets unless the replacement reason meets one of the conditions in B.2.d. c. Replacement food instruments requested via the eWIC Processor’s Customer Service outlets will be sent via U.S. Postal Service first class mail, return service requested. Participants can expect a maximum of seven days for receipt of the replacement food instrument. In rare cases of extreme hardship, the State WIC office can be contacted to request that the eWIC Processor mail the food instrument overnight. As this is cost prohibitive it shall be rarely used and only after all other resources have been evaluated. d. Replacement food instruments issued by the Local Agency shall be accompanied by proof of identification (Refer to P&P 2.23 for acceptable forms of identification) and only allowed under the following circumstances: i. A homeless, transient, or migrant participant; ii. Change in cardholder; iii. Foster child change in caregiver; iv. Malfunctioning food instrument; v. Natural disaster; vi. With documentation showing proof of theft or loss due to a fire; vii. Domestic/intimate partner violence prohibiting access to the food instrument; viii. Family member with a medical issue requiring an immediate replacement; ix. Replacement food instrument not received within seven days after a request to the eWIC Processor’s Customer Service.
Attachment(s):
References: 7 CFR 246.12 (bb) (2) [Final Rule Federal Register Vol. 81 No.40 page 10444]
Revisions:
(chapter-5)Maryland WIC Program Policy and Procedure Manual Chapter 5: Nutrition Education#
(chapter-5)(document-1)#
NUTRITION/BREASTFEEDING EDUCATION TABLE OF CONTENTS SECTION: SUBJECTS: 5.00 Overview of Nutrition Education 5.01 Primary Nutrition Education Contact 5.02 Secondary Nutrition Education Contact 5.02A Techniques that Work 5.02B Facilitated Group Discussion 5.02C Visual Aids/Exhibit Boards 5.02D Evaluation 5.02E Techniques for Telephone Counseling 5.03 Participants at High Nutritional Risk/ Care Plan Development 5.03A has been removed 5.04 Exit Counseling 5.05 Policy was replaced by policy 2.39 5.06 Annual Nutrition Services Plan 5.06A Nutrition and Breastfeeding Services Plan 5.06B Local Agency Nutrition Education Providers 5.06C Nutrition and Breastfeeding Education for Participants 5.06D Breastfeeding Support Roles 5.06E Breastfeeding Month Activity Plan 5.06F 5.06G Locally Developed Nutrition Education and Breastfeeding Support Materials Guidelines for Developing the Annual Nutrition Services Plan 5.07 This policy has been removed 5.08 Development or Procurement of Written Materials and Audiovisual Aids 5.08A Written Materials 5.09 Breastfeeding Promotion and Support 5.09A Staff Roles in Breastfeeding and Staff Support EFFECTIVE DATE: October 1, 1995 October 1, 2003 October 1, 1995 February 5, 2019 July 1, 1994 October 1, 1995 August 8, 2023 July 1, 1995 October 1, 2013 October 1, 2013 October 1, 2013 October 1, 2013 October 1, 2013 October 1, 2015 October 1, 2013 July 1, 1992 November 19, 2025 October 1, 2009
SECTION: SUBJECTS: EFFECTIVE DATE:
5.10 Breastfeeding Precautions and Contraindications October 1, 1999 5.11 Provision of Breast Pumps October 1, 1999
5.11A Breast Pump Release of Liability
5.11B Breast Pump Log
5.11C Breast Pump Tracking Form
5.11D Electric Breast Pump Loaner Agreement and Release of Liability (Eng/Spa) October 1, 2007 5.12 Provision of Breastfeeding Aids (Excluding Breast Pumps) October 1, 1999
5.12A Breastfeeding Aid Release of Liability
5.12B Guidelines for Issuing Breastfeeding Aids
5.13 Breastfeeding Peer Counseling Programs October 1, 2004
5.13A WIC Breastfeeding Peer Counselor Referral Form (Eng/Spa)
5.13B Breastfeeding Peer Counselor Confidentiality Statement
5.13C Breastfeeding Peer Counselor Contact Form
5.14 This policy has been removed
5.15 Staff Breastfeeding Support Roles October 1, 2012
5.15A Breastfeeding Support Roles
Policy and Procedure 5.00 Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.00 Effective Date: October 1, 1995 Revised Date: November 18, 2019 SECTION: NUTRITION EDUCATION SUBJECT: Overview of Nutrition Education
A. Policy
Nutrition education1 is a Program benefit to be made available to each adult participant and the parent, caregiver, or designee of an infant or child participant. The goal of nutrition education is to assist the WIC participant in following nutrition, physical activity, and other lifestyle practices associated with good health.
Nutrition education provided to participants shall be designed to improve health status and achieve positive changes in dietary and physical activity habits and emphasize the relationship between nutrition, physical activity, and health. The method used to deliver nutrition education shall consider the participant’s category, age, nutritional need, personal and cultural preferences, language, and literacy level. Nutrition education shall be integrated into participant health care plans, the issuance of supplemental foods and other Program operations.
B. Procedure
1. The local agency shall ensure that:
a. Participants are offered nutrition contacts at a quarterly rate during each certification period where:
i. The first (primary) contact is offered at the time of certification; and
ii. The subsequent contacts are offered within the certification period, usually in conjunction with benefits issuance, such as at class/individual pickup (CPU) appointments and mid-certification visits (MCVs) at which the participant shall be present (See Policy 2.10)
1Nutrition education is defined as the provision of information about nutrition and physical activity to a participant, using methods, materials, and tools that enhance understanding of their relationship to good health and promote or reinforce desirable changes in behavior.
Policy and Procedure 5.00 Page 2 of 3
b. Contacts are made available as individual or family counseling or as group education sessions.
c. An explanation of the purpose and long-term benefits of nutrition education and encouragement to participate in nutrition education activities are provided to the participant or the participant’s parent, caregiver, or designee.
d. Each pregnant participant is provided with information verbally and in writing, about the benefits of and contraindications to breastfeeding.
e. Information about the dangers of drug, alcohol, tobacco and other harmful substance abuse during pregnancy and lactation is provided to each pregnant, postpartum, or breastfeeding woman and to the parent, caregiver, or designee of each infant or child participant and a list of community agencies that provide substance abuse counseling and treatment is provided to each woman participant.
f. Exit counseling information is provided to each woman participant who is to “graduate” from the WIC Program.
g. A participant identified as at high nutritional risk (Nutrition Care) receives an appropriate plan of care, including the development of an individual care plan. (see Policy 5.03).
h. An individual care plan is developed for a participant or caregiver who requests it.
i. Nutrition education contacts are documented in each participant’s WOW record.
j. WIC foods or other Program benefits are not denied to a participant who fails to attend or participate in nutrition education activities, but refusals are documented in the participant’s WOW record.
k. Nutrition education is provided without cost to the participant.
2. The local agency shall prepare and submit to the State WIC Agency an annual Local Agency Nutrition Services Plan that describes how it intends to carry out nutrition education and breastfeeding activities.
Policy and Procedure 5.00 Page 3 of 3
References: 1. 7 CFR 246.11 2. COMAR 10.54.01.18 3. SFP 04-109 4. WIC Nutrition Services Standards, Standard 8 5. SFP 06-032, WIC Nutrition Education Guidance 6. USDA Guidance for Providing Quality WIC Nutrition Services during Extended Certification Periods 8/29/2011. 7. 7 CFR 246.11 (1-1-12 edition)(e)(3)
Revisions: 10/12 Changed Procedure 1. to reflect changes required for extended certification periods.
10/15 Removed “when deemed necessary by the Competent Professional Authority” in B.1.g. and referenced Policy 5.03. Adjusted policy reference wording.
6/17 In B. a. ii. Changed check issuance to benefits issuance, and check pick up (CPU) to Class/individual Pick Up (CPU).
11/19 Policy reference updated in B.1.a.ii. to 2.10.
Policy and Procedure 5.01
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.01 Effective Date: October 1, 2003 Revised Date: October 1, 2014 SECTION: NUTRITION EDUCATION SUBJECT: Primary Nutrition Education Contact
A. Policy
The first (or primary) nutrition education contact shall be provided at the time of certification to each WIC participant or the parent, caregiver, or designee of an infant or child participant. The goal of the primary contact is to provide assistance to the participant or caregiver that promotes the practice of nutrition, physical activity, and other lifestyle behaviors associated with optimal health and well-being.
B. Procedure
1. The content of the primary nutrition education contact shall:
a. Be based upon information collected about the participant during the nutrition assessment.
b. Consider the participant’s identified risk factors, needs, interests, and circumstances such as household situation, cultural and personal preferences, spoken language, and literacy level.
c. Include anticipatory guidance appropriate for the participant’s category, age, and developmental stage.
d. Be presented verbally as simple, positive, practical, advice that builds upon the participant’s own knowledge and skills.
e. For a pregnant woman, include verbal and written information about the benefits of and contraindications to breastfeeding.
f. For a breastfeeding infant or child, include discussion and documentation of the amount of breastfeeding.
g. For a newly certified child who has not yet had a blood lead test to screen for lead poisoning, include information about the dangers of lead poisoning and the recommendation to discuss the issue with the
Policy and Procedure 5.01
Page 2 of 2 child’s health care provider.
h. Include referral(s) to health, social, and other community services, as appropriate.
2. The primary contact shall be documented in the participant’s WOW record in the Nutrition Education screen. Referrals made shall be documented in the Client Referrals screen. Refer to WOW Help screen for the specific procedure.
References: 1. 7 CFR 246.11 2. SFP 01-032 3. SFP 04-109 4. WIC Nutrition Services Standards, Standards 8 and 9.
Revisions: 10/2013 Removed 1.3. Modules no longer in use
10/2014 In B. inserted new f. For a breastfeeding infant or child, include discussion and documentation of the amount of breastfeeding, and renumbered original f. as g., and original g. as h.
Policy and Procedure 5.02
Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.02 Effective Date: October 1, 1995 Revised Date: August 20, 2020 SECTION: NUTRITION EDUCATION SUBJECT: Secondary Nutrition Education Contact
A. Policy
A subsequent (or secondary) nutrition education contact(s) shall be offered to each WIC participant or the parent, caregiver, or designee of an infant or child participant at a time other than the certification appointment. The goal of secondary contact(s) is to assist the participant or caregiver in acquiring additional knowledge and skills about nutrition, physical activity, and other lifestyle practices associated with optimal health and well-being.
B. Procedure
The local agency shall:
1. Offer nutrition education in conjunction with class and individual benefit issuance.
2. Provide the secondary nutrition education contact as an individual or group session.
3. For a breastfeeding infant or child, update the amount of breastfeeding in the participant’s record, even if the same as previous visit.
4. Document the secondary nutrition education contact in the participant’s nutrition education screen in the management information system.
5. For participant’s certified for a period in excess of six months, offer nutrition education during a mid-certification visit that emphasizes:
i. For infants, the nutritional and developmental needs of an infant between 6 and 12 months of age.
ii. For breastfeeding women or child participants certified for more than six months, knowledge and skills related to food selection, purchase, storage, and preparation, infant or child feeding, and/or the adoption of physical activity and other healthful lifestyle
Policy and Procedure 5.02
Page 2 of 3
practices, giving consideration to the language and personal and cultural preferences of the individual.
6. Provide and document a secondary contact for a participant who is issued WIC food benefits during a certification appointment for another family member. This contact may be provided in the format of a “family counseling” session.
7. Document refusal of a participant or a participant’s parent, caregiver, or designee to attend or participate in nutrition education in the participant's management information system record.
8. At least annually, conduct an assessment of participant views concerning the effectiveness of secondary nutrition education.
2. Acceptable formats for delivering the secondary contact include:
i. individual counseling; ii. facilitated group discussion or support groups; iii. DVDs, exhibit or display boards, and printed materials such as newsletters, as long as authorized WIC staff providing the nutrition education, at a minimum, introduces or explains the topic and format, provides assistance when needed, and is present to answer questions during and following the session. iv. online nutrition education may be offered to participants. It is at the local agency’s discretion to not offer online nutrition education to high risk participants or if any family member is identified as high risk, pregnant women, or participants issued breast pumps who need one month follow up based on need for monitoring of condition or progress. v. phone counseling can be completed by a staff member who provides secondary nutrition education as designated by the Local Agency Coordinator, if a family is unable to come to clinic or unable to complete online education. Documentation shall be recorded in the Nutrition Education screen.
3. Attachments 5.02 A, B, C, D, and E offer guidelines for design and delivery of secondary nutrition education contact(s).
Attachments: 5.02 A Techniques that Work 5.02 B Facilitated Group Discussion 5.02 C Visual Aids/Exhibit Boards 5.02 D Evaluation 5.02 E Techniques for Telephone Counseling
Policy and Procedure 5.02
Page 3 of 3
References: 1. 7 CFR 346.11 2. COMAR 10.54.01.18 3. SFP 04-109 4. WIC Nutrition Services Standards, Standard 8 5. SFP -6-032, WIC Nutrition Education Guidance
Revisions:
10/12 Added B.1.e. to require the provision of quality nutrition education during a mid- certification visit for breastfeeding women and child participants certified for more than six months.
10/14 In B.1. Inserted a new c. For a breastfeeding infant or child, update the amount of breastfeeding in the participant’s record, even if the same as previous visit. Renumbered previous c. through i. as d. through j. In B.2. replaced videotapes with DVDs. In Attachment 5.02C, replaced overhead transparencies with internet downloads and videotapes with DVDs.
10/15 In B.2. Removed lecture as an acceptable form of secondary contact. Adjusted punctuation.
01/17 In B. 1. a, changed checks to benefits. InB.1.g. Changed checks to food
benefits.
06/17 Updated policy with eWIC terminology.
02/19 Added language related to online education and telephone counseling. 5.02E Techniques for Telephone Counseling added to policy.
08/20 Adjusted language to include offering online nutrition education to all participants
with the option at the discretion of the local agency not to offer to pregnant
women, high risk participants, or participants issued breast pumps who need one
month follow up based on need for monitoring of condition or progress.
Attachment 5.02 A Attachment 5.02A
1 of 9 Techniques that Work!
…The purpose of any training session is to assist the participants in developing their own answers. (1)
You have a goal, to provide nutrition education to WIC participants that have been identified as at nutritional risk. You hope to convince them to change certain behaviors that could lead to short- or long-term health problems. However, as one nutritionist stated, participants may view nutrition education as a “hurdle” to overcome in order to get their WIC checks. This “gap” is a major cause of frustration for nutrition educators who feel that participants are simply not interested or motivated.
Are participants not motivated or interested? Some may not be, but most are interested. And, they are motivated. (1)
Much research has been conducted and theories generated on how to sell goods, services, and ideas to all types of consumers (marketing and advertising research), how to reach an audience with a message (communication theory), and how to effectively train adults (adult learning theory). By applying the findings of research, nutrition educators may be able to bridge the gap that exists between their goals and the goals of their audience.
Let’s explore some of these theories to see how they can be applied to nutrition education in the WIC setting.
Marketing Research: Know your audience.
Who is your audience? Mostly women, but also, children, fathers, and other relatives. Our audience may be quite diverse, teens, grandmothers, “native” born, or recent arrivals from another country.
Ideally, we should segment our audience into homogeneous groups and tailor our activities to their specific needs. But, that is not always feasible. However, even a diverse WIC audience has one thing in common – their children. Perhaps the best approach if your agency has a diverse caseload, is to develop all of your programming around the children. You can use children as a central theme when you deliver activities to adults or you can offer activities directly to their children.
Design sessions around children.
Attachment 5.02 A Attachment 5.02A
2 of 9
Involve participants before, during, and after your sessions.
Treat participants as a company does its customers. Market researchers go directly to customers (or potential ones) to find out what they want and need. Make participants the focus of nutrition education, not the topics. In the planning phase, find out what nutrition and health topics participants are interested in and how they want to learn the information. Survey them. Pay attention to what they say. Talk to your co- workers, as well. Finding out what interests your customers will help you design sessions that they will be receptive to. Let them know that the sessions were planned “by them.”
As you carry out your nutrition education activities, involve participants. Start the session by finding out what they already know or how they feel about the topic. You can do this by asking an open-ended question. For example:
♥ Ask participants to share the names and ages of their children. This will give you an idea of the numbers of new and experienced mothers in the group.
♥ Ask participants why they think people don’t like to eat vegetables. The responses may give you an idea of how they feel about eating vegetables.
♥ Ask participants to share the types of breakfast that they eat. This will give you an idea of who eats breakfast.
♥ Ask participants to name their favorite bean dish. This may give you an idea of who knows how to prepare dry beans.
Ask participants to share their ideas, experiences, and solutions. Breastfeeding moms are great resources for promoting breastfeeding to pregnant participants. Ask for volunteers to help when you are doing a food demonstration.
The third time you involve your participants is at the end of the session when you invite them to evaluate the effectiveness of the session.
Participants want to feel important (1). Involving them throughout the process of planning, conducting, and evaluating nutrition education activities sends a strong message to them that you value them and appreciate their input. They are likely to respond in a positive way.
Train your sales force.
When participants are certified, are they informed about the nutrition education activities by staff? Are they told they will have to attend a “class” when they pick up their checks? Brainstorm with staff how to “sell” nutrition education activities. Get them excited about it. Give them a “bonus” for coming up with a unique approach to excite the participants they certify.
Attachment 5.02 A Attachment 5.02A
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Communication Theory: What did you say?
There are many communication theories, but the common thread among them is:
Message
As we know, there are many factors that interfere with the reception of the message by the receiver. We must recognize that receivers: (4)
• Pay attention to a message that meets a need or interest. • Shape (or distort) the message according to their circumstances or point of view. • Are more likely to accept messages when there is interaction with the sender or with other members of the audience. • Will accept or reject the message intellectually, emotionally or behaviorally.
Adult Learning Theory: Adults want to solve their own problems, (thank you!)
According to Pike (1), the most effective training allows participants to discover and to participate. He also says that learning does not take place unless the participant uses the information you have imparted.
Adults have accumulated a lifetime of knowledge and experiences, including eating and child feeding practices. Their eating and feeding practices are shaped by culture, taste, resources (time, money, and skills), beliefs, status, and the influential people in their lives. While health concerns may be a factor in food practices, taste, convenience, status, and emotions likely play a greater role. Young age and generational poverty may shape an attitude of “live for today,” not tomorrow, so messages about the future, such as saving money or preventing chronic disease may not be heard. They may, however, listen to messages that offer immediate results (5).
Adults want “hands on” experiences. They want to solve their own problems on their own terms. You can give them a list of ideas, but they need to come up with their own. If you tell them something, they may accept it. But, if they say it, they believe it. (1) Pike says to consider adult learning as a “do-it-yourself project” where insights, discoveries, and decisions are theirs, not yours. The best role for the educator is not to be a lecturer, but to be “a facilitator of insight, change, and growth who teaches that the answers come from within.” (1) Be “patient, understanding, and positive” even when participants are uncooperative.
Social Cognitive Theory, established by Albert Bandura states that “there is a dynamic, reciprocal relationship among the individual, her environment, and behavior.” (4) A change in one of the three will affect the other two. In order for behavior to change, the individual must believe that she can overcome any Sender Receiver
Attachment 5.02 A Attachment 5.02A
4 of 9 environmental obstacles to the change. These obstacles may be internal (I can’t do this) or external (“X” prevents me from making this change).
The individual must develop a sense of self-efficacy, a belief that she can overcome her perceived or real obstacles, in order to change. Of course, the individual must first decide that the behavior change is desirable (her perception of a “health value”). The level of self-efficacy the individual has will influence the degree of effort expended or the desire to “hang in there” if it becomes difficult to “stick with” the new behavior. A high level of self-efficacy will enable the individual to continue with the new behavior while a low level will likely lead to abandonment of the behavior. A participant who does not believe in her ability to breastfeed may be at risk of giving it up if she perceives problems, especially if family members are openly or covertly unsupportive. The participant’s perception of internal (herself) versus external control (other persons or circumstances) over her behavior has relevance for approaches to build self-efficacy. She may be more likely to change a behavior she has control over. If she perceives that outside influences exert more control, she may not make a behavior change. For example, she may want to breastfeed, but must return to work and thinks that the two are incompatible.
A third aspect of Bandura’s theory is the perception of expected outcome. A participant who perceives a high level of benefit is more likely to change a behavior than one who perceives a low level of benefit. If she does not like vegetables and does not see a tangible reason to eat them other than for “health” reasons, she will not change her habits. She may rationalize, “Sure they are good for me, but I smoke. That cancels out the health benefit.”
How can nutrition educators help participants achieve a high degree of self-efficacy?
♥ Impart more than knowledge. Knowledge, as we know, does not lead to behavior. Offer opportunities for participants to develop skills. Enable them to believe that they can breastfeed.
♥ Give them tools to cope with threats to the new behavior. For a weight loss group, let them role play how to eat at a party or how to respond to unsupportive family or friends.
♥ Enable participants to solve their problems. Let them figure out how to get an extra serving of vegetables at lunch time when they are at work.
♥ Offer positive feedback, especially when they have made small changes. Help them obtain positive feedback from others.
♥ Encourage participants to make changes in small “bites.” They can have a series of small successes to boost their belief in their ability.
IthinkIcan,IthinkIcan,IthinkIcan,IthinkIcan,IknowIcan,IknowIcan,IknowIcanIknowIcan.Whoo,Whooooo.
Attachment 5.02 A Attachment 5.02A
5 of 9 “Structure (the learning experience) to apply content to life.” (1)
Adults are busy people who are pressed for time. They want practical information - time savers, quick tips, and simple facts. Present more “need-to-know” and less “nice- to-know” information. Focus on food, not nutrients. Let participants walk out of your session with information that they can use.
Offer recipes that are simple to prepare, inexpensive, require few ingredients and do not require special appliances or equipment. Demonstrate how easy the recipe is to prepare. And, be sure to use props like real foods and their containers, food models, utensils, etc.
We remember: (1)
10% of what we read. 20% of what we hear. 30% of what we see. 50% of what we see and hear. 70% of what we say. 90% of what we say as we do it.
Limit the amount of information provided in the session.
Limit the topic to one small one. Trying to cover a broad topic such as “Weight Management,” Infant Feeding,” or “Dietary Guidelines for Americans” is too much for one session. Break up a large topic into very small segments and cover only one of them. For example, talk about how to reduce fat when eating out or when cooking foods, but not both at the same session.
The average adult cannot retain more than about 3 new pieces of information over a 20 minute period. Plan to discuss no more than 3 key concepts with 1 or 2 supporting or explanatory facts. The 3 concepts should flow in a logical sequence. For example, you want to discuss infant feeding. Select 3 key concepts, such as:
Learn your baby’s cues for hunger and fullness. Hold your baby when you feed her. Keep your baby on breast milk or formula for the entire first year.
Add 1 or 2 supporting statements to each of these 3 concepts:
• Learn your baby’s cues for hunger and fullness. Key Concept - Your baby will … when she is hungry. Supporting Statement - Your baby will … when she is full. Supporting Statement • Hold your baby when you feed her. Key Concept - Burp your baby once or twice during the feeding. Supporting Statement • Keep your baby on breast milk or formula for the entire first year. Key Concept - Breast milk or formula has what your baby needs to grow. Supporting Statement - Nothing else should be added to baby’s bottle. Supporting Statement
Attachment 5.02 A Attachment 5.02A
6 of 9
Now, decide what you will use to illustrate and reinforce these concepts and supporting statements. That is, what props and other visual aids will you use? What open-ended questions will you ask the group? How can group members help reinforce the concepts?
Most adults remember information given at the beginning and at the end of a session. They may not remember what comes in the middle. So, deliver the most important message at the beginning of the session. Reinforce it at the end. Use the middle to illustrate and clarify the message and teach participants skills that they can use to apply the message.
Advertising Research: If you don’t grab them in 6 seconds, you’ve lost them. (1)
You have a short time with participants. You must make an impression quickly in order to gain their attention. Some ways to do this are:
♥ Tell participants a funny story about your own kids (or nieces or nephews). ♥ Ask, “Why do kids stop drinking milk?” or, “Why do kids stop eating vegetables?” ♥ Use a Halloween mask of a beautiful woman to illustrate that women take care of the outside but neglect the inside. Then, ask for a show of hands for how many agree with that statement? ♥ Show an unusual vegetable and ask if anyone knows what it is.
Try to use opening statements and icebreaker exercises that relate to the topic to help get the audience focused and ready for the next part of the discussion. Once you get Describe an incident (tell a story). Ask for a show of hands. Ask a question. Get them laughing. Cite an unusual statistic. Use a visual aid or prop.
Attachment 5.02 A Attachment 5.02A
7 of 9 their attention, you must keep them interested as the content of the topic is presented. Try the techniques used by training experts.
Use a variety of teaching methods (even in the same session).
Different methods reach different participants. Some learners enjoy the traditional lecture format, while others prefer walking through exhibits. It is best to vary your approaches. Use demonstrations, games, puppet shows, exercise sessions, and support groups. Don’t be afraid to try something new. You may be pleasantly surprised by what you discover. Don’t let fear of failure stop you from experimenting with a new idea or approach to nutrition education. If the idea does not work, consider it a learning experience. Doing things the “same old way” makes us stale and leads to burnout. Trying new things makes us feel creative and energized.
Be creative. Maintain eye contact. Don’t tell participants everything. Feed them a little information. Then, let them talk and react. Be flexible. Parents are motivated by their children. If you feel they are not interested in what you are saying, think of a way to relate the topic to their children. Ask the group how they approach the topic as it relates to their children. You send a message that their concerns and experiences are important. Give positive feedback to their comments and ideas. Relate information you provide to a motivator – the WIC checks. Show them creative ways to use their WIC foods. Use food demonstrations or have foods in partial stages of preparation. Take a high-fat fast food apart to talk about each component. Have the group “rebuild” a healthier alternative. Instead of telling the group, “Let’s plan a menu,” say, “Let’s plan a special birthday or anniversary dinner.” Or, “You’re planning a picnic. What can go into the basket?”
Give participants a choice. Give them 3 topics that the group can talk about and let them pick one. Or, add an element of surprise. Fill 2 grocery bags, each with different food items. Tell them that one grocery bag contains “must haves” for quick meals and the other is a mystery “grab bag.” Let the group choose which bag of items you will use for the session.
Use lots of props. Check out the “dollar store” for items that you can use in your presentations. Try an unconventional prop. Hand out “blue ribbons” and paper corsages.
Use a positive approach.
Open the session with enthusiasm. If you aren’t enthusiastic, don’t expect your participants to get excited, either. Barbara Mayfield says she always wears a smile on her face, even when she doesn’t feel like smiling. People smile back and pretty soon, she does feel like smiling!
Make the room as pleasant and comfortable as you can. Have fun and enjoy yourself.
Present information in a positive way. Emphasize what participants can eat, not what they shouldn’t. Refrain from using “instead of these, eat…” lists.
You can’t motivate people but you can create a motivating environment. (1)
Attachment 5.02 A Attachment 5.02A
8 of 9 For fast foods, show a list of healthier food choices. “When you eat out, choose these foods most of the time….”
For snack foods, show a list of healthy snacks. “When you want a snack, choose these most of the time….”
Have fun. Get the participants laughing. Humor can help participants relax so they will be in a good mood to learn. (1)
Move beyond the basic health messages.
Most adults know basic health messages – they know that vegetables are “good for you.” They tire of hearing this message, even if they do not eat the recommended numbers of servings. Help move participants beyond the basic message by teaching them a specific skill. Demonstrate how to make a simple main dish salad or soup containing seasonal vegetables. Show them how to make a fruit and yogurt parfait.
Present concepts clearly and simply.
Keep the message simple, present it clearly, but do not be condescending. Use “easy” words and explain technical terms (like hemoglobin) if they are necessary to use. Avoid jargon. Give examples. Do not use scare tactics.
Have a strong ending.
Think of a strong ending. Recite a poem. Read a verse from a Mother’s Day or Thank You card. Play a song. Recap the main point(s) of the session. Ask participants what they think the most important points are, or how they think them might use the tips and ideas that have been shared. Ask them to share with each other. Ask them what they might tell a friend.
Three final notes.
Lesson Plans
“It is difficult to plan so far in advance.”
A lesson plan is a road map to keep you on course so that you reach your destination. It is a structured way to keep you mindful of the tasks that must be completed so that you can organize your time. It can also help you plan for purchases of supporting materials or supplies that you will need during the year.
Without a lesson plan, you may find yourself in a state of panic the day of the session because you are not ready. And, participants will be able to sense the lack of preparation.(1) For consistency, it is important to write down the key messages and supporting statements, especially when other staff provides the nutrition education, to ensure that the basic information is addressed.
Attachment 5.02 A Attachment 5.02A
9 of 9 Nutrition Education for Children (6)
By ages 3 and 4, children become more aware of food and begin to acquire habits that may be lifelong. You can provide experiences that parents can use at home to help their children develop physically, mentally, and emotionally. Offer activities that allow children to explore and experiment. Some activities include:
♥ Reading books or telling stories about food. ♥ Letting children explore unfamiliar foods and learn their smell, taste, feel, and sound. ♥ Letting children engage in “pretend” play where they play store or prepare a meal. ♥ Playing music and letting children dance or be active. ♥ Pretending to be animals or a growing plant. ♥ Having a puppet show or a game.
Each local agency should have a copy of the Kids Club, Food & Me, and Tickle Your Appetite curricula. These excellent resources contain lesson plans, activities, songs, games, take-home sheets, and recipes.
Seeking Help
Providing nutrition education is a big job. Who can help you? Can you train paraprofessionals? Can you get help from “outside” sources, such as Health Department staff with expertise in dental health, lead risk reduction, or substance abuse counseling? Can you work with the local Family and Consumer Science Extension Educator to offer some sessions? Are there any retired, qualified staff who might be willing to be trained and volunteer some time?
Use your participants. They can share their experiences with other “novice” participants. Moms who have breastfed their infants can influence other mothers to breastfeed their infants. These moms have overcome obstacles to breastfeeding and can send the message, “if I can do it, so can you!”
References
1. Creative Training Techniques Handbook, Robert W. Pike, CSP, Lakewood Books, 1994.
2. Ten Keys to Success: What Works with Hard-to-Reach Audiences, Ellen Schuster, PhD, Oregon State University Extension Family & Community Development.
3. Facilitative/Experiential Teaching Ideas, Ellen Schuster, PhD, Oregon State University Extension Family & Community Development.
4. Nutrition Education Ideas Resource Manual, The Pennsylvania State University, October 2000.
5. The Learn Together Approach, Facilitated Discussion Train-the-Trainer Guide, Michigan Department of Community Health WIC Division, October 2001
6. United States Department of Agriculture. The Idea Book: Sharing Nutrition Education Experiences, 1981.
Attachment 5.02 B Attachment 5.02B Page 1 of 3
Faciliated Group Discussion
Listen, Share, Support. (1)
Facilitated discussion is a nutrition education technique that can be used for individual counseling or group discussion. The WIC staff person serves as a facilitator who moderates the discussion. When used for groups, chairs are arranged in a circle so that participants can see one another, and everyone is “equal.” Communication occurs in all directions:
Learning is active, not passive. WIC participants share their experiences and ideas with the rest of the group. They learn from one another as well as from the facilitator. And, they are more likely to learn since they are actively involved in the discussion, discovering new information and solving problems.
Each group session is unique in content and style, as it is shaped by the circumstances, interests, and experiences of the participants.
The facilitator gets the group going by explaining what the session will be about, that it will flow according to the interests of the group. “We surveyed participants to find out the kinds of information they were interested in. The topic today was number one on the survey.”
Ground rules are set as needed, at the beginning of the session. Set the time and agenda for the session. “We are going to spend the next 15 minutes talking about how to have a healthy baby. I will start with a question.”
The facilitator may remind the group to respect each member’s views, even if they do not agree with their views, that all members of the group should feel free to participate and share ideas. “Each of you has ideas and experiences that you can share with other members of the group. I do ask that everyone listen and respect one another’s ideas.”
Display a poster:
Thank you for:
• Sharing your ideas. • Listening to the ideas of others.
Attachment 5.02 B Attachment 5.02B Page 2 of 3
Icebreakers are used to get each member of the group to say something, to encourage them to participate. Examples of icebreakers include asking each participant to tell something about themselves, such as their favorite baby name, favorite color, fruit, or TV show. If you are worried about the time involved in an icebreaker activity, at the very least ask participants to turn to the person sitting on either side and say “Hello” or “Good Morning/Afternoon.” This can relax everyone in the room!
Ask the first question. Make it simple and non-threatening. Expect silence, at first. Give everyone a moment to think about a response. Find someone who appears to be comfortable in answering. You might try the question another way.
“What advice would you give your best friend (or daughter) to have a healthy baby?” Or, “How does the food you eat affect the health of your baby?”
Sometimes, giving the first person to respond a small reward, such as a magnet, can be an incentive for others to contribute ideas.
Open-ended questions are the best questions to use throughout the discussion.
Asking closed-ended questions where a “yes” or “no” is the only response, should be limited. They can be appropriate. “Do you think it is important to eat healthy during pregnancy?” Ask for a show of hands. Then, follow it up with “What does it mean to “eat healthy?” to continue the discussion.
The facilitator guides the discussion, keeping the session focused, encouraging all members to participate, clarifying and asking for more detail on comments or ideas offered, gently correcting misinformation if stated by a group member, and bringing the session to a close. The facilitator must not allow members to interrupt another member who is speaking and must discourage “side” conversations.
The facilitator must use active listening, acting like a talk show host! “That is a good point that you made about not having enough time to cook a meal. Let’s explore some ideas for eating on the run. Do you think you can eat healthy at a fast food restaurant?”
The facilitator must learn to deal with disagreement in the group and members who monopolize. “You have much to share on this topic, but we have some other issues we need to discuss. Could we talk for a few minutes after this session is over?” Or, “We respect how you feel about this issue, but not everyone agrees with your opinion. Let’s move on with the discussion. I would be happy to talk with you after this session is over.”
Make sure that the comments of group members can be heard by all. You may need to repeat the comment to the group. Respond positively to the information Display a poster with key words that “outline” the discussion to keep things on track.
Attachment 5.02 B Attachment 5.02B Page 3 of 3
group members offer. “That’s a good way to remember to take your prenatal vitamin.” “What are some other ways to help you remember? Pay attention to all members, watching for signs that they want to say something, or that they have lost interest (to draw them back into the group).
Close the session by thanking the group for sharing their ideas and experiences. Offer sources of additional information, such as pamphlets, fact sheets, and referral information.
Attached to this section is an example of a lesson plan for facilitated discussion developed by the Michigan WIC Program.
References
1. Listen, Share, Support, Facilitator’s Guide for Nutrition Education, New Mexico WIC Program.
2. Facilitative/Experiential Teaching Ideas, Ellen Schuster, PhD, Oregon State University Extension Family & Community Development.
Attachment 5.02 C Attachment 5.02C 10/1/2014 1 of 3 Visual Aids/Exhibit Boards
What I hear, I forget. What I see, I remember. What I do, I understand. - Confucius, 451 B.C.
Visual aids should enhance your presentation/group discussion. When used as an interactive exhibit, it may provide the bulk of your presentation with someone present to explain what the exhibit is all about and how to navigate it.
Visual aids can keep participants tied to an oral presentation and prevent their minds from wandering. (2) They can reinforce key concepts and prevent misunderstanding. Used with a group discussion, they can help keep the group on track. Like a road map, they help us reach a destination. (2)
Visual aids can be:
• Projected, such as internet downloads, Power Point presentations, or DVDs; or
• Non-projected, such as posters; flannel, exhibit, or bulletin boards; chalk or magnetic boards; charts; flip charts; models; and objects.
Be sure that participants can see and read visual aids such as internet downloads, DVDs, posters, or flip charts. Test them by sitting in the back of the room before your presentation.
Tips for developing visual aids (1, 2)
♥ Start with an attention-getter, perhaps a catchy title, especially for an exhibit board that you want to draw the participant to.
♥ Use bold, bright colors.
♥ Keep it as simple as possible, avoiding too many words and illustrations.
♥ Use 1 simple font, in a size that people can read. For an exhibit board, walk to the room entrance and see if you can read the title and subtitles.
♥ Use upper and lower case letters.
♥ Use illustrations to clarify the printed message. Participants may prefer photographs of foods that are affordable, “served in dishes they might use at home.” (2) Photographs of people in action, such as children eating a snack, can suggest “doable” behaviors, especially if the subjects are people the participants can identify with culturally and ethnically. Photographs should also be
Attachment 5.02 C Attachment 5.02C 10/1/2014 2 of 3 uncluttered. If photographs are not available, clearly drawn illustrations should be used. Use contemporary photographs and illustrations.
♥ Statements should read from left to right.
♥ Present the information in a logical order, using an active voice. For an exhibit board, organize the statements so that they tell a story.
♥ Use bullets to set off key words or phrases and numbers for steps to be performed in a sequence.
♥ Consider using peer language. Peer language may “increase personal identification, improve readability, and optimize the tone of communication.” (2) Less skilled readers react more positively to peer statements.
♥ For a self-paced exhibit board, include one or two activities.
♥ Let someone else check over a draft of your visual to check for errors in spelling and grammar.
♥ Don’t overdo. A rule of thumb is 1 visual for every 2 to 4 minutes of presentation.
♥ Display only one key point at a time as you make your presentation. Cover up the other information until you are ready to talk about it.
A checklist for evaluating your visual aids is found on page 3.
Tips for using a flip chart. (2)
♥ Prepare at least some of the charts in advance. Tape or “Velcro” strips of paper over statements that can be removed as each point is made during the session.
♥ Use a variety of colors, preferably something other than the standard red, blue, or black. Check out an art or office supply store for red-violet or blue-green.
♥ Write on only the top third of the flip chart to ensure that the text can be seen by everyone in the room.
♥ Add some simple illustrations.
♥ Use graph type paper if you want to write during the session, to keep your writing level.
♥ As you present, point to the information on the flip chart. Don’t assume everyone sees the information. Then, step to the side of the flip chart.
Attachment 5.02 C Attachment 5.02C 10/1/2014 3 of 3 Recommendations for using color (3)
♥ Black and blue: Should be the primary print color since they provide contrast. ♥ White: The best background color. ♥ Red and green: Good accent colors, but should not be used for words. ♥ Yellow: An accent color only. It is hard on the eyes in large doses. ♥ Brown: Has a negative connotation related to dirt. Avoid using.
Remember that color preferences do go in and out of fashion.
Checklist for Visual Aids (2) My visual aids:
Are clear and simple.
Are readable, even in the back of the room.
Convey a single idea.
Correspond to my presentation.
Are interesting and attractive.
References
1. Creative Training Techniques Handbook, Robert W. Pike, CSP, Lakewood Books, 1994.
2. Nitzke, Susan, et al. Writing for Reading. Guide for Developing Print Materials in Nutrition for Low Literacy Adults, University of Wisconsin Extension, 1986.
3. Nutrition Education Ideas Resource Manual, The Pennsylvania State University, October 2000.
Attachment 5.02 D Attachment 5.02D
1 of 4 Evaluation
So, how did it go?
Evaluation is the process of measuring the effectiveness and appropriateness of an activity or intervention.(1) Evaluating nutrition education activities helps you to make changes or improvements when needed and can provide satisfaction that your activity has had a positive impact. Evaluation is also important for program accountability.
There are two types of evaluations, process and outcome.
• A process evaluation measures how well the activity was conducted.
• An outcome evaluation measures the extent to which the anticipated outcome was achieved.
You can evaluate changes in knowledge, attitude, beliefs, and behaviors.
Evaluation starts with a written objective.
Ask yourself, what it is that you would like for the participant to know, do, or feel as a result of your nutrition education activity? Write down what you hope to accomplish in the form of an objective. To write an objective:
1. Identify the audience, such as WIC participants. 2. Specify what you want them to do, such as, state one way to prepare a green vegetable. 3. Use an action verb, something specific, like list, name, select, etc. 4. Include a measurement criterion, such as, 80 percent of a 10 percent sample of participants will list 3 vegetables that are high in vitamin A.
Write only one or two objectives for each activity.
Types of Evaluation Methods
Traditional Methods:
1. Paper and pencil test. This format is the most familiar one and is usually used to measure change in knowledge. Tests may use singly or in combination, true-false, multiple choice, and fill-in-the blank questions.
2. Surveys. Surveys may contain open-ended questions or a Likert scale format (shown below). Surveys may measure change in attitude or may be used for process evaluation, to evaluate how well the program is performing.
Attachment 5.02 D Attachment 5.02D
2 of 4 Examples of Likert-scale questions:
How likely are you to eat 2 servings of fruit every day? 1
3
5 Very likely
Somewhat likely
Not likely
Or,
How much did you learn today?
A lot
A little
Nothing
Tests and surveys, especially those without “open” responses, are quick to score and summarize. The disadvantage is that they give one the feeling of being in “school,” which adult learners do not like. Participants who cannot read well may not answer the test questions correctly. You will not know if they did not understand the information or the test question. Furthermore, unless a pretest is administered, you never know if the participant knew the information prior to your session.
Some tips for writing test questions (2):
1. Write simple, clear instructions for completing the test.
2. Write the test questions very simply.
3. Write positive test questions instead of negative ones (which of these is …. rather than which of these is not….)
4. For multiple choice questions, limit the number of choices to 3. Make the choices simple words or phrases. Avoid choices of “all of the above” or “none of the above.”
5. Pretest your test questions to make sure they are clear.
Attachment 5.02 D Attachment 5.02D
3 of 4 Non-Traditional Methods:
1. Use a ruler to “measure” intent to change a behavior.
Show participants a ruler. Ask them to indicate their intent to make a behavior change (such as adding an extra daily serving of a fruit or vegetable or adding a specific physical activity to their day) by writing a number (1, 6, or 12) on a piece of paper.
Tell them to write 1 if they plan no changes, 6 if they will think about making a change, and 12 if they plan to make a change.
2. Use a piece of paper divided in two, to gauge self-efficacy, before and after the session.
Ask participants to write down the number 1, 2, or 3, to signify how easy it would be to perform a specific activity, such as eating one more serving of a fruit or vegetable or adding 10 minutes of physical activity to their day. The number 1 means not easy at all, 2 means somewhat easy, and 3 means very easy. They fill in the left side before the session, and the right side, after the session.
I can eat one more serving of a fruit or vegetable every day:
I can eat one more serving of a fruit or vegetable every day:
3. Use a “Post-It” note to indicate one new idea learned.
Distribute a “Post-It” to each participant. Ask them to write down one new idea learned from the session. Permit them to write “none” or to offer an idea for a future session.
4. Use a show of hands to indicate change in knowledge or intent to change a behavior.
Attachment 5.02 D Attachment 5.02D
4 of 4
Keep a record of participants’ responses when you use an alternative method such as a show of hands. This will allow you to summarize the responses later on. A sample form is shown below.
Class/Topic: Incredible, Edible Beans! Objective: Participants will state their intention to prepare WIC beans. Evaluation Method: Show of Hands Class # Number in Class Number indicating intention to prepare a bean recipe.
References
1. United States Department of Agriculture. The Idea Book: Sharing Nutrition Education Experiences, 1981.
2. How to Write Training Materials, Linda Stoneall, Jossey-Bass-Peiffer, 1991.
Attachment 5.02E Page 1 of 2 Attachment 5.02E Techniques for Telephone Counseling
Providing nutrition education by telephone can be an important method to continue food benefits and improve retention in WIC programs. When a participant is unable to get to the WIC clinic to complete secondary nutrition education or is unable to complete online nutrition education, telephone counseling can be the answer. In other cases, the only way for a CPA to provide high risk nutrition education is to contact the participant by phone. In such situations, participants shall receive nutrition education equal in quality to what they would receive in the WIC clinic and receive their food benefits in a timely manner. Following are guidelines for providing comprehensive nutrition education by telephone. Be Prepared: Review the participant’s record thoroughly before making the call. Connect with Body Language: Let your participant hear your smile and feel your body language and interest. Be Participant Focused: Ask if this is a good time for the participant to talk. If the participant says no, don’t be offended. Offer the participant options for different times for you to call back. If the participant says yes, involve the participant in the conversation. 1. If the participant has not completed online nutrition education: a. Ask if the participant has had difficulty using online nutrition education. b. If so, ask what is causing the difficulty. c. Ask if the participant would like you to walk them through the steps to access online nutrition education. d. If the participant agrees, follow up with assistance as needed. 2. If the participant has not kept an appointment, does not want assistance with online nutrition education, or otherwise needs secondary nutrition education, or is receiving high risk counseling from a CPA: a. Follow up on any prior goal the participant set. b. Offer to discuss any information or questions remaining from prior education. c. Invite the participant to share health or food concerns related to her risks. d. Ask the participant to share her ideas for moving forward. e. If needed, ask if you can share information and/or suggestions for a small next step. f. Ask the participant which of the options she thinks will work for her.
Attachment 5.02E Page 2 of 2 Attachment 5.02E g. Help the participant make the step. The step should be specific, measurable, attainable, realistic, and timely. h. Record any goal the participant sets. i. Record the education topic in the participant’s Nutrition Education screen. j. If this is a high risk contact, complete a Care Plan in NoteMaster. Plan for the next appointment: 1. Verify the participant’s address. 2. Remind the participant of the next appointment date and time, or 3. Set the next appointment. Wrap up the call: 1. Summarize the discussion. 2. Ask if the participant has any other questions or concerns. 3. Thank the participant for her time.
Policy and Procedure 5.03
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.03 Effective Date: July 1, 1994 Revised Date: May 20, 2020 SECTION: NUTRITION EDUCATION SUBJECT: Participants at High Nutritional Risk/Care Plan Development
A. Policy
A Care Plan shall be developed by a Competent Professional Authority (CPA) and documented in the WOW record for a participant who is identified as at high nutritional risk. A Care Plan shall also be developed by a CPA for a participant who requests one.
Initial contact1 between the CPA and the participant shall be as follows: Best Practice: speak with the participant and develop the care plan at the time of certification, or, if delayed, within ten business days by appointment, phone, or letter. At the latest, the initial contact and Care Plan shall be completed within one calendar month.
A participant with one or more of the criteria identified as high risk in Attachment 2.31A Nutrition Risk Criteria: Guidelines for Interpretation shall be considered at high nutritional risk. Local agencies may expand the high-risk designation to other at-risk cohorts such as obese or overweight children or pregnant adolescents.
High risk services shall be performed by a qualified Competent Professional Authority, preferably a licensed dietitian/nutritionist.
B. Procedure
1. The local agency shall:
a. Designate qualified staff to perform high risk services and grant them access to the Care Plan screens and High-Risk Report in WOW.
b. Develop a written procedure to ensure that participants identified as “at high nutritional risk” receive a Care Plan within a time frame consistent with section A above. Counseling should be consistent with guidance provided by the following resources: i. Attachment 2.31A Nutritional Risk Criteria: Guidelines for Interpretation
1 Initial Contact: Actual contact in clinic/actual or attempted contact by phone or letter by CPA after risk is assigned. Contact shall occur at every Cert/Recert and MCV, upon risk assessment.
Policy and Procedure 5.03
Page 2 of 3 ii. The Nutrition Care Manual and the Pediatric Nutrition Care Manual (Academy of Nutrition and Dietetics) https://www.nutritioncaremanual.org
c. Establish a process for routinely monitoring the status of high-risk participants, such as using the High Risk Report available in WOW.
2. Counseling performed by the WIC CPA, including the initial Care Plan, follow up, contacts, and refusals shall be documented by the CPA in the participant’s Care Plan, and on the Nutrition Education screen as “Nutrition Care Counseling.”
3. The Care Plan shall document in the participant’s WOW record, at minimum, the following information: a. At least one attempt by the CPA to contact the participant by telephone, mail, or email if unable to provide the high-risk service at the time of certification; b. A participant or caregiver’s refusal to the CPA of high-risk services, if refused; and c. A written statement by the CPA in the Care Plan section of NoteMaster describing the manner in which high risk status is resolved2. d. Rationale to allow children ages two through four with a well-maintained high-risk condition to be designated as low risk and allowed to complete secondary nutrition education through online nutrition education. The child’s risk status shall be reassessed at the next mid-certification or recertification visit.
4. The WOW Client Referrals screen may be used to refer participants to WIC staff designated to perform high risk services. For manual certifications only, the referral section of Attachment 2.02A, shall be used.
5. The WIC CPA shall review the record of the participant to determine the type and frequency of counseling that is required. The service may include one of the following: • A Nutrition Care (NC) appointment for individual counseling. • Nutrition Care counseling by telephone. • Further probing that establishes that the participant is currently receiving appropriate Nutrition Care from another provider. • Referral to a qualified provider outside of the local agency if the participant will not be charged a fee for the service.
2 Risk Resolved: Risk is no longer a risk because the condition is no longer present.
Policy and Procedure 5.03
Page 3 of 3 References: 1. CFR 246.11 2. WIC Nutrition Services Standards
Revisions:
10/10 Added Best Practice time frame for care plan development. Changed instructions for documenting care plans. Added new high-risk criteria to policy as follows: Women: History of gestational diabetes; History of preeclampsia; Hypertension/prehypertension; Post bariatric surgery; and Vegan or fasting diet, Children: Hypertension/prehypertension. Added new risks to Attachment 5.03A.
10/11 B.2. Changed “High Risk” Counseling to “Nutrition Care” Counseling.
10/15 Extended Best Practice time frame to ten days. Set one month limit for Care Plan completion. Defined initial contact.
Corrected definition of Prematurity.
Added three counseling resources.
In Procedures 2 and 3: clarified duties to be performed by the CPA
Added the definition of “risk resolved”. Converted the original Att 5.03A to Att 2.02A, to be used only for manual certifications. In B. 5., deleted Group Counseling for High Risk conditions. Changed “appropriate care” to appropriate “Nutrition Care”. Removed WOW help references. Formatting changes.
10/16 Changed the high risk blood lead level to 5 micrograms/dl for both women and children. Added Breastfeeding Complications or Potential Complications to pregnant woman high risk list and Breastfeeding Mother of Infant at Nutritional Risk to both pregnant woman and breastfeeding woman high risk lists. Removed Inadequate Growth risk from both infants and children.
11/17 Updated 2.31A Nutritional Risk Criteria.
02/19 Added B.3.d. Rationale to allow children ages two through four with a well maintained high risk condition to be designated as low risk for the time frame to complete secondary nutrition education through online nutrition education.
Removed resource Maryland WIC Nutrition Care Counseling Guidelines from B.1.b.
05/20 Removed section listing specific criteria for participants at high nutritional risk. Added reference to Attachment 2.31A Nutrition Risk Criteria: Guidelines for Interpretation for guidance related to participants considered at high nutritional risk.
October 2013
Policy and Procedure 5.03A has been removed.
Policy and Procedure 5.04 Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.04 Effective Date: October 1, 1995 Revised Date: March 4, 2025 SECTION: NUTRITION EDUCATION SUBJECT: Exit Counseling
A. Policy
Postpartum participants shall receive information referred to as “exit counseling.” The purpose of this information is to reinforce five important messages designed to improve the health of postpartum participants (WPP, BE, and BP) and their families:
Make healthy food choices and be physically active; Consume adequate folic acid; Consider breastfeeding as the preferred method of infant feeding; Follow the recommended schedule for immunizations and Know the health risks associated with alcohol, tobacco and drug use.
B. Procedure
1. WIC staff shall provide exit counseling information to postpartum participants at the most appropriate time; best practice is at the postpartum recertification appointment.
2. Following a complete WIC nutrition assessment, staff shall decide the most relevant information to discuss, based on the participant’s identified risk factors, needs, interests, and circumstances.
3. Topics discussed shall be documented in the management information system Nutrition Education screen. Referrals made shall be documented in the Client Referrals screen.
Policy and Procedure 5.04 Page 2 of 2
4. The booklet Maryland WIC Guide for a Healthy New Mom contains exit counseling information and shall be provided to postpartum participants. When this booklet is given, the Exit Counseling topic shall be checked in the Nutrition Education Screen. Local agencies may substitute other materials that provide exit counseling information, with prior approval from the State Nutrition Education specialist.
References: 1. SFP 94-142, Provision of Exit Counseling 2. WIC Nutrition Services Standards, Standard 8 3. SFP 06-032, WIC Nutrition Education Guidance
Revisions: 10/2010 Changed B.4 to order from the Maryland WIC Distribution Center using Attachment 7.65C.
10/2013 Removed B.5. Modules no longer available.
10/2015 Changed Health Tips for New Moms to Maryland WIC Guide for a Healthy New Mom. Removed reference to Distribution Center.
3/2025 Updated B.1. Replaced “for example, at the postpartum recertification appointment. with “…best practice is at the postpartum recertification visit.”
Added to B.4. “When this booklet is given, the Exit Counseling topic shall be checked in the Nutrition Education Screen.”
Changed ‘women’ to ‘postpartum participants’ throughout policy
October 2013
Policy and Procedure 5.05 has been replaced by policy 2.39.
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 5.06 Effective Date: October 1, 1995 Revised Date: April 18, 2024 SECTION: NUTRITION EDUCATION SUBJECT:
Annual Nutrition/Breastfeeding Services Plan
A. Policy Local agencies shall develop an annual Nutrition/Breastfeeding Services Plan1. The Plan shall contain at a minimum: ∙ A description of the local agency’s procedures for providing nutrition education and breastfeeding promotion and support to participants ∙ A description of planned nutrition education and breastfeeding promotion and support activities and staff training for the next federal fiscal year; and ∙ An evaluation of completed nutrition education and breastfeeding promotion and support activities and staff training for the current fiscal year.
B. Procedure
1. The local agency shall:
a. Develop the Plan using Attachments 5.06A-G, following the guidelines found in Attachment 5.06G.
b. Submit the Plan by July 31 of the current federal fiscal year to the State Nutrition Services Unit.
c. After review by the State Nutrition Services Unit, submit modifications as needed.
d. After final approval, implement the Plan beginning October 1, of the next federal fiscal year.
1 Nutrition services is defined as “the full range of activities performed by a variety of staff to operate a WIC Program, such as participant assessment and screening, nutrition education, nutrition, breastfeeding, and health promotion, food package prescriptions, and health care referrals. WIC nutrition services encompass not only what WIC offers to participants, but how WIC offers its services. At all levels this includes taking a fresh look at clinic environment, staff attitude, training and proficiency, materials and tools used, strategies for assessment, and nutrition education/counseling techniques.” WIC Nutrition Services Standards, August 2013.
Policy and Procedure 5.06 Page 1 of 4
e. Submit any changes to the Plan in writing to the State Nutrition Services Unit for approval.
f. Maintain a current version of the Plan at its administrative office and make it available for review by staff conducting a management evaluation.
2. The local agency shall receive a reminder notice from the State, two months prior to the Plan’s submission date that contains additional guidance as well as an electronic version of Attachments 5.06 A-G.
Attachments: 5.06A Nutrition/Breastfeeding Services Plan 5.06B Local Agency Nutrition Education Providers 5.06C Nutrition/Breastfeeding Education for Participants Worksheet 5.06D Breastfeeding Support Roles 5.06E Breastfeeding Month Activity Plan 5.06F Local Agency Developed, Procured, or Downloaded Nutrition Education and Breastfeeding Materials 5.06G Guidelines for Developing the Annual Nutrition/Breastfeeding Services Plan
References: 1. 7 CFR 246.11 2. WIC Nutrition Services Standards, Standard 8
Revisions: 10/10 Revised Attachment 5.06A, Part 1, #6 to include a wider array of professional credentials to include RD, LDN, RN, IBCLC, and PC.
10/11 Revised Attachment 5.06A as follows: Added Participant Focused Contact. Rearranged several questions in more logical order. #4, Added “alcohol” and “lactation.” #5. Changed to describe how this agency refers and documents. #6. Asked more specifically about coordinating agencies. #8. Added Hearing impaired. #9. Added question regarding which cultures are being served and how their needs are met. #11. Added attach list with State approval date if known. #13. Added three questions. 14. Added specific requirements and procedures. #15. Requested prior year Participant Focused and BF topics. #16. Deleted resubmission of entire Lesson Plans and handouts from prior year. #17. Required submission of completed Lesson Plan for each quarterly activity. #19. Requested copy of written information. #22. Refers to new BF Month Activity form. Added check box to delay submission of BF Month Plan. Added Part 5: FY 2012 BF Month Activity form. Added requirement for complete Lesson Plans, handouts, and descriptions of props. Incorporated Attachment 5.06B into 5.06A, Part 4.
10/12 Updated 5.06A, Parts 1-4, as follows: #4 added Exit Counseling. #8 now includes Hearing Impaired. #9 asks for cultures, non-English speaking groups served. #11 asks to attach list with dates approved. #13 asks if annual participant survey is done, how done, and how used. #14 asks for specific topics and how to report. #15 asks for specific topics. #16 asks for completed evaluation of topic. #17 asks for a lesson plan for each topic. #18 Inserted: List current local agency employees and identify BF support roles. #20 added two categories. #23 added Part 5, and deferred submission of Breastfeeding Month Plan.
10/13 Updated 5.06A as follows: In #2, changed the number of required nutrition education contacts to at least 4 for all participants. Removed and renamed #7 as 5.06B, #18 as 5.06E, Part 4 as 5.06C and 5.06D, Part 5 as 5.06F. Renumbered items as needed. Renamed 5.06B as 5.06G. New #11 includes only allowed incentives and requires a nutrition message for each incentive. New 5.06B: Changed “HR” (High Risk) to “NC” (Nutrition Care). New 5.06 C: Revised format for Lesson Plans. Updated the Attachments list at end of 5.06.
10/14 Updated 5.06 as follows: In B1.a., changed 5.06A to 5.06A-F and changed 5.06B to 5.06G. In B.2., changed three months to two months and 5.06A and 5.06B to 5.06A-G. Updated 5.06A as follows: In #11, changed CPU education topics and incentives for current year. Renamed Part 3 as Nutrition Education Activities Summary, and included #s 15-17. Changed #17 to require a list as well as attaching copies. Renamed Part 4 as Breastfeeding Promotion & Support, including #s 18-26. Changed #s 20 & 21 to include names of new Maryland WIC Pregnancy & Postpartum Guides and requested list and copies of any other materials. Updated 5.06C as follows: In Methods, deleted Lecture, Health Fair, Overheads, and Video. Added Handouts/Brochures. Moved entire section to begin after questions #1-10. In Evaluation-Describe Results, changed “failures” to “challenges”. Updated 5.06D as follows: Deleted Health Fair, Overheads, and Video. Added Handout/Brochure. In
Evaluation-Describe Results, changed “failures” to “challenges.”
Updated 5.06 F as follows: In Methods, deleted Lecture, Overheads, and Video. Added Handouts/Brochures and Internet Download. Moved entire section to begin after Description of Activity.
10/15 Added Attachments 5.06H and I. Format revisions made to 5.06A, 5.06C and 5.06F.
07/16 Changed Subject Nutrition Services to Nutrition/Breastfeeding Services Updated 5.06 A as follows: In #11, updated category incentives. Eliminated Quarterly incentives. In #15, inserted b. Please attach a copy of the form you use to assess participant views of the effectiveness of the education.
Updated 5.06 C as follows: Removed questions 7 and 8. In Staff Engagement, added #10: How will you check their knowledge? Updated 5.06 D as follows: Removed questions 4 and 5. In Staff Engagement, added #6: How will you check their knowledge?
Updated 5.06 F as follows: Added “Local Agency” information in the title.
Updated 5.06 G as follows: In section 3, removed bullet point about incentives. In 3.b. removed “lectures”.
07/20 Added additional questions related to evaluation of online nutrition education by participants.
05/22
In B.1.a. and B.2. Changed Attachments A-I to A-G.
In 5.06.A., Q.15.A., replaced questions a. through k. with Question 1-10 using check boxes to simplify responses. In Q.11. requested copy of assessment form. In Q.12. requested a summary of collected data. In 5.06A, Q. 15.B. questions a-d were replaced by Q 1-4, requesting information on who was assigned online education, when follow up occurred, how goals and changes were addressed, and participant feedback about online nutrition education.
In 5.06.A., Q.19-23 were replaced by direction to update attachment 5.06D. Q.20 inserted a chart to identify overall breastfeeding goals and objectives for coming year, check box questions on providing information on benefits and contraindications of breastfeeding, written materials provided, and a series of
questions to evaluate previous year’s breastfeeding support activities. Added Q 24 regarding changes to coming year’s plan, and Q. 25. Requesting completed forms 5.06.C for ongoing breastfeeding classes or support groups.
Removed prior 5.06C and 5.06D. Replaced with revised 5.06C. Combined 5.06H & 5.06I. Renumbered attachments accordingly.
10/23 In 5.06A, #11. Added link for recipe cards.
In 5.06A, #16, removed “or D” for discontinued attachment. In 5.06A, #17, added to submission instructions, to include PowerPoints and bulletin board drawings.
In 5.06D Added question regarding how to ask permission to share information
4/24 Updates to attachments A, B, and C to streamline the process. 5.06A Removed Market to Mealtime as options for lessons; deleted question 6 and made edits to question 17. 5.06B Added DBE and BFPC classifications; assume all staff conduct primary and secondary education so removed columns; added columns for high risk nutrition and high risk breastfeeding education. 5.06C minor edits and updated year.
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 1 of 11
FY 20xx_ Nutrition/Breastfeeding Services Plan for ________________________________________
Name(s) of ALL person(s) who developed this plan: Click or tap here to enter text.
☐ Nutrition Education ☐ Breastfeeding ☐ Participant Focused Counseling Click or tap here to enter text.
☐ Nutrition Education ☐ Breastfeeding ☐ Participant Focused Counseling Click or tap here to enter text.
☐ Nutrition Education ☐ Breastfeeding ☐ Participant Focused Counseling
Part 1: Program Description 1. Print out, review, and attach the WOW report, Participant Risk Factors (condensed version) for your agency. Describe your local agency’s goal for nutrition education for this fiscal year. Indicate any nutrition priority that you plan to address based on participant risk factors, national trends, or local agency needs. (See examples in staff portal)
2. This agency ensures that each participant is offered at least 4 nutrition/breastfeeding education contacts during the certification period through: ☐ Individual counseling at certification
☐ Individual secondary contacts ☐ Group nutrition education at class pick up
☐ Online Nutrition Education ☐ Mid-certification visits
☐ Phone counseling
3. This agency handles “no-shows” and refusals of nutrition education by: No Shows: Refusals:
4. This agency provides information about the dangers of substance abuse to all adult participants and caregivers of infant and child participants through: ☐ Advice given at time of certification
☐ Local agency developed/procured materials (copy attached) ☐ Group classes
☐ Posters displayed in the clinic ☐ State-developed written materials
☐ Videos shown in the clinic ☐ Exit counseling
☐
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 2 of 11
5. Describe how this agency refers and documents the referral of participants in need of high risk (Nutrition Care) counseling, or those who request counseling. Describe how CPA receives referral. Include expected CPA response time. Local Agency Nutrition Care procedures and protocols must comply with Policy & Procedure 5.03.
6. This question has been deleted.
7. List current local agency employees who provide nutrition/breastfeeding education: Use Attachment 5.06B.
8. Explain how you accommodate special needs participants with food package tailoring, Limited English Proficiency (LEP), American Sign Language (ASL) and others. ☐ Homeless ☐ Migrant farmworker ☐ Hearing impaired ☐ ☐ ☐ Not applicable
9. List the dominant cultures served by your agency. Describe how you meet their needs for translation, handouts, focus on cultural foods, interpreters. ☐ ☐ ☐ ☐ ☐
10. Describe challenges to carrying out nutrition/breastfeeding education activities and how you address them: ☐ Space limitations ☐ Lack of staff ☐ ☐ Not applicable
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 3 of 11
11. In the list of incentives below, explain how you link each incentive with a nutrition message. State nutrition/breastfeeding messages as if speaking to participant. (See examples in the staff portal)
Category Appt Type Incentive Related Nutrition Message Infant Cert Mouth swab
MCV Infant spoon OR
Open cup
C1 Recert Snack Buddy
MCV Time to Eat English/Spanish
C2 Recert MyPlate Plate
C2 MCV Beach Ball
C3 Recert Apron
C3 MCV Water Bottle
C4 Recert Berenstain Bears Bike Book
Last Appt Insulated lunch bag
All Children As needed Toothbrush
Pregnant Cert Chico bag
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 4 of 11
Postpartum Recert Everyday Healthy Meals cookbook
BE, BP Cert/MCV BF or other water bottle BE, BP As needed.
Deluxe 6-pack purple cooler/ice pack
C 1-4 As needed My Mom Is Breastfeeding book
Others
Part 2: Staff Training 12. Describe trainings provided to local agency staff during the past fiscal year. ☐ Annual bloodborne pathogens refresher ☐ Civil Rights ☐ Internet Security ☐ Participant focused education staff training: Name the four topics you provided
☐ Breastfeeding staff training is required for all staff. Go to Section 4: Breastfeeding to complete the list.
☐ Other training
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 5 of 11
13. Describe trainings planned for local agency staff during the coming fiscal year. See WOW staff portal for handouts and recorded trainings or call Nutrition and Breastfeeding Unit for information. ☐ Annual bloodborne pathogens refresher ☐ Civil Rights ☐ Internet Security ☐ Participant focused education staff training must be conducted a minimum of 4 times per year. Submit Activity Sheet, S ign in sheets, and staff evaluations to the State Nutrition and Breastfeeding Services Unit upon completion. Name four topics currently planned for the coming year.
☐ Breastfeeding staff training is required for all staff. Go to Section 4: Breastfeeding to complete this list.
☐ Other training
14. Describe any specific needs not already available for State assistance/support in the coming year.
TOPIC AREA NEEDS Participant Nutrition Education Materials
Staff Nutrition Education Training
Breastfeeding Education
Breastfeeding Materials
Nutrition Care Training
Nutrition Care Materials
Incentives
Others (list and explain)
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 6 of 11
Part 3: Nutrition Education Activities Summary 15.A . Federal Regulations require each local agency to assess participant views on the overall effectiveness of nutrition/breastfeeding education at least once each year. Tell us how you assessed participant views on the effectiveness of nutrition/breastfeeding education this past year. For examples of questions for Nutrition or Breastfeeding change, see the Staff Portal.
1. How did you conduct assessments on the effectiveness of your nutrition/breastfeeding education this past FY? (select all that apply)
☐ in-person ☐ phone ☐ video conference ☐ text ☐ website ☐ other (specify) Click or tap here to enter text.
2. When did you conduct assessments on the effectiveness of your nutrition and breastfeeding education this past FY? (select all that apply) ☐ Certification ☐ Recertification ☐ MCV ☐ IND ☐ CPU ☐ ONE ☐ NC ☐Other (please specify) Click or tap here to enter text. 3. How were the assessments provided and collected from the participants? (select all that apply) ☐ Link to an electronic survey (e.g., survey monkey, google survey, etc.) ☐ Sent and received questionnaire vial mail, text, email ☐ Reviewed questionnaire by phone ☐ Reviewed questionnaire by video conference ☐ Gave out questionnaire during in-person visit ☐ Other (specify) Click or tap here to enter text.
4. Who received the assessments/surveys? (Select all that apply) ☐ Pregnant participants ☐ Breastfeeding participants ☐ Non-breastfeeding participants ☐ Parents/caregivers of infants and children
5. How did you explain the purpose of the assessments to your participants? Click or tap here to enter text.
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 7 of 11
6. What method did you use to compile the participant responses? ☐ Check boxes ☐ Count & Tally ☐ Survey Monkey ☐ Graphs ☐ Written comments ☐ QR codes
☐ Hashmarks by hand ☐ Statistical program ☐ Other: Please describe. Click or tap here to enter text.
7. What was your biggest surprise/insight from the participant responses? Click or tap here to enter text.
8. What conclusions did you draw about the effectiveness of your nutrition and breastfeeding education? Click or tap here to enter text.
9. What, if any, changes do you plan to make in providing nutrition education as a result of the responses you received, including changes to your assessment tool? Click or tap here to enter text.
10. Please attach a copy of the form you used to assess participant views of the effectiveness of nutrition and breastfeeding education. 11. Please include tabulated results of your collected data.
15.B. Tell us how you assess participant views of the effectiveness of nutrition/breastfeeding online education (ONE).
1. Who is assigned online nutrition education in your clinic? (Check all that apply.) ☐ Pregnant participants ☐ Breastfeeding participants ☐ Postpartum participants ☐ Infants ☐ Children ☐ High risk participants
2. When did you follow up with participants who took online nutrition education (ONE)? Click or tap here to enter text.
3. How did you address their goals and the changes they make after completing the online nutrition education (ONE)? Click or tap here to enter text.
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 8 of 11
4. Please provide any feedback from participants about doing online nutrition education (ONE). a. Likes: Click or tap here to enter text. b. Dislikes: Click or tap here to enter text. c. Suggestions: Click or tap here to enter text.
16. Summarize completed nutrition activities for last year by resubmitting Section 4 of Attachment 5.06C for each activity with the evaluation completed. Do not resubmit your handouts or other materials. Submit the evaluation from the 4th quarter of the prior year, and the first 3 quarters from the current year.
17. Use Attachment 5.06C. Complete one form for each activity planned for the coming year. Submit the form, handouts, and all other materials with this plan.
Name the type of Secondary Nutrition Education that you will offer with their titles:
☐ Online Nutrition Education (No title needed) ☐ One on One Individual Learning Centered Education on a specific topic. Click or tap here to enter text. ☐ One on One Individual Learning Centered Education Participant’s choice (No title needed) ☐ Group Classes Click or tap here to enter text. ☐ Standard Classes (Classes you offer repeatedly to a specific group of participants, e.g. Infant Feeding, Breastfeeding, Pregnancy) Click or tap here to enter text.
18. This agency provides educational materials to participants that are: ☐ State developed
☐ Local agency developed, procured, or downloaded materials. Complete Attachment 5.06F and attach one copy of each.
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 9 of 11
Part 4: Breastfeeding Promotion & Support
19. Update attachment 5.06D, preferably using the version shared via Google Drive, to list all current local agency employees and identify each person’s breastfeeding support role(s). Be sure to use last year’s (5. 06D) completed document and revise it to reflect any changes since last year’s submission. If you would prefer, contact one of the Breastfeeding Services Unit staff to virtually meet with you to update the Google Drive document.
20. Please evaluate your agency’s breastfeeding promotion and support activities from last year. When answering this question, refer to activities other than Breastfeeding Month:
a. Did you accomplish your overall goal/objective? ☐ yes ☐ no
b. What worked best? Click or tap here to enter text.
c. What surprised you? Click or tap here to enter text.
d. What would you do differently and why? Click or tap here to enter text.
e. What feedback did you get from staff and/or participants? Click or tap here to enter text.
21. Comment on how your Breastfeeding Month (August 20xx) activity worked out. Please tell us about the success and/or challenges that you encountered, as well as feedback from staff and/or participants. Click or tap here to enter text.
22. List the Breastfeeding trainings/topics provided to local agency staff during the past fiscal year:
a. ___ b. ___ c. ___ d. ___
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 10 of 11
23. A minimum of 4 breastfeeding trainings should be provided to all staff over the upcoming fiscal year. List the Breastfeeding trainings/topics planned for staff during the upcoming fiscal year.
a. ___ b. ___ c. ___ d. ___
24. Go to Part 2, question 14 to complete any additional breastfeeding resources needed for your local agency.
☐ Breastfeeding resource request(s) added to question 14 ☐ No additional breastfeeding resources needed
25. Complete the chart to identify your agency’s overall breastfeeding goal(s)/objective(s) for the coming year and strategies (or steps) to accomplish these outcomes. (At least one overall goal and accompanying strategies should be identified for the upcoming fiscal year).
26. How does staff provide information to all pregnant women about the benefits of and contraindications to breastfeeding? ☐ Verbal information ☐ MD WIC Guide to a Healthy Pregnancy ☐ Other ________________________________ OVERALL GOAL/OBJECTIVE(S): STRATEGIES/STEPS TO ACCOMPLISH GOAL: 1.Click or tap here to enter text. 1. Click or tap here to enter text.
2. Click or tap here to enter text.
3. Click or tap here to enter text.
2.Click or tap here to enter text. 1. Click or tap here to enter text.
2. Click or tap here to enter text.
3. Click or tap here to enter text.
Attachment 5.06A
Attachment 5.06A 4/18/2024
Page 11 of 11
27. What educational materials are provided to participants to promote and support breastfeeding? ☐ State developed handouts
☐ State developed infographics
☐ MD WIC Guide to a Healthy Pregnancy
☐ MD WIC Guide to a Healthy New Mom ☐ Local agency developed, procured, or downloaded materials. In coordination with local agency nutrition staff, complete Attachment 5.06F and attach one copy of each.
28. Go to Part 1, question 11 to complete the breastfeeding messages your staff give when breastfeeding incentives are provided. ☐ Breastfeeding incentive messages completed ☐ No breastfeeding incentives are provided
29. What aspect(s) of the new fiscal year’s breastfeeding services plan is (are) different from what your agency did last year? Click or tap here to enter text.
30 . Complete one form for each ongoing breastfeeding class or support group. Use Attachment 5.06C. ☐ __Click or tap here to enter text. (#) completed forms attached. ☐ Our agency does not have breastfeeding classes/support groups.
Plans for Breastfeeding Month need be submitted between February 1 and April 30 of the fiscal year, using form 5.06E. A reminder email will be sent during that time. Breastfeeding Month Plans will be reviewed and approved during the second quarter of the calendar year.
Attachment 5.06B 1 | P a g e Attachment 5.06B 4/18/24
List current local agency employees who provide Nutrition Education. Please indicate staff who provide High Risk Nutrition Counseling and complete the Nutrition Care Plan, those who provide High Risk Breastfeeding Counseling and document under Breastfeeding Notes, and those who provide both HR Nutrition Counseling and HR breastfeeding counseling. Please check all that apply.
Classification
Credentials
Type of NE Name CPA CPPA BFPC DBE RDN LDN DTR RN IBCLC HR - NC HR - BF
Attachment 5.06B 2 | P a g e Attachment 5.06B 4/18/24
Attachment 5.06C
Page 1 of 8 Attachment 5.06C 4/18/24
FY 202_ Nutrition/Breastfeeding Education Activity for Participants Worksheet Local Agency: Click or tap here to enter text. Quarter: Click or tap here to enter text. Title of Lesson: Click or tap here to enter text.
1. Quarterly Nutrition/Breastfeeding Education – WORKSHEET
1. Learning Objectives: What Will the Participants Learn? Answer those that apply. By the end of this lesson, the participant will ☐ Gain the following KNOWLEDGE: Click or tap here to enter text. ☐Acquire the following SKILL: Click or tap here to enter text. ☐Change a specific BEHAVIOR: Click or tap here to enter text. ☐Change an important ATTITUDE: Click or tap here to enter text.
2. Three Key Messages and 3 Supporting Statements for each a. Click or tap here to enter text. • Click or tap here to enter text. • Click or tap here to enter text. • Click or tap here to enter text.
Attachment 5.06C
Page 2 of 8 Attachment 5.06C 4/18/24
b. Click or tap here to enter text. • Click or tap here to enter text. • Click or tap here to enter text. • Click or tap here to enter text. c. Click or tap here to enter text. • Click or tap here to enter text. • Click or tap here to enter text. • Click or tap here to enter text. 3. Choose One: ☐Facilitated Group Discussion ☐Individual Learner Centered Education
4. How will you provide the factual information? ☐ PowerPoint: Title: Click or tap here to enter text. Number of slides: Click or tap here to enter text.
☐ Handout (limit one): ☐ State Developed Handout Do NOT submit Name of handout Click or tap here to enter text. ☐ Prior Approved Developed, Downloaded, or Acquired Handout Name of handout Click or tap here to enter text. Submit eCopy or Link Click or tap here to enter text. ☐ NEW Developed, Downloaded, or Acquired Handout
Attachment 5.06C
Page 3 of 8 Attachment 5.06C 4/18/24
Name of handout Click or tap here to enter text. Submit Nutrition Education Assessment Tool and an eCopy or a link Click or tap here to enter text.
☐ Downloaded Media ☐ YouTube Video. Title: Click or tap here to enter text. Link: Click or tap here to enter text. ☐Video Download Title: Click or tap here to enter text. Link: Click or tap here to enter text. ☐ Podcast Title: Click or tap here to enter text. Link: Click or tap here to enter text. ☐ Bulletin Board Title/Topic: Click or tap here to enter text. How will you use this Bulletin Board? Click or tap here to enter text.
☐ Table Display Title/Topic: Click or tap here to enter text. What will be in the display? Click or tap here to enter text. How will the display be used in this discussion?Click or tap here to enter text.
Attachment 5.06C
Page 4 of 8 Attachment 5.06C 4/18/24
☐ Flip Chart Title/Topic: Click or tap here to enter text. How will you use the Flip Chart? Click or tap here to enter text.
☐ Other Props/Visual Aids/Food Will any other props/visual aids/food be used in this presentation? Name the props Click or tap here to enter text. How will they be used? Click or tap here to enter text.
☐ Game Title/Topic Click or tap here to enter text.
What materials will you use to play this game? Click or tap here to enter text. Attach any components of the game
Link to Game: Click or tap here to enter text.
5. Now that you have decided on your topic and method of presentation of your factual materials, decide on some Open-Ended Questions to have ready to help you engage your participants in discussion. These questions should have no right or wrong answers. Open Ended Questions: Questions that have no right or wrong answers. Use for Facilitated Discussion: 1. Click or tap here to enter text. 2. Click or tap here to enter text. 3. Click or tap here to enter text. 4. Click or tap here to enter text.
Attachment 5.06C
Page 5 of 8 Attachment 5.06C 4/18/24
6. How will you ask permission to share information with the participant, including suggestions for new ideas to try? Click or tap here to enter text.
7. Returning to your Learning Objectives in #1, describe how you will evaluate whether or not you met your objectives? 1. KNOWLEDGE Click or tap here to enter text. 2. SKILL Click or tap here to enter text. 3. BEHAVIOR Click or tap here to enter text. 4. ATTITUDE Click or tap here to enter text.
Attachment 5.06C
Page 6 of 8 Attachment 5.06C 4/18/24
2. Quarterly Nutrition/Breastfeeding Education Lesson Plan Title: Click or tap here to enter text.
3 Main Points
What are the 3 main points, with their supporting statements, that you will cover in today’s lesson. Click or tap here to enter text. Open Ended Questions
List 4 or 5 questions that have no right or wrong answers. Use them to engage your participants in the lesson. Click or tap here to enter text. Introduction and Overview
Welcome your participants and tell them about today’s topic: Today we will discuss/learn about/learn how to Click or tap here to enter text. Description of Activity
Describe how you plan to conduct the Lesson step by step. Click or tap here to enter text. Concluding Statement
Today we talked about Click or tap here to enter text.
Evaluation How will you evaluate what the participants learned from this lesson? Click or tap here to enter text.
Attachment 5.06C
Page 7 of 8 Attachment 5.06C 4/18/24
3. Nutrition Education/Breastfeeding Staff Training Description 1. Which staff will provide the Nutrition Education to WIC participants? ☐ CPA ☐ CPPA ☐ IBCLC ☐ BFPC ☐ Other Click or tap here to enter text.__________________ 2. Who will train the staff to provide the nutrition education? Click or tap here to enter text. 3. Describe how, when, and where you will train staff to present this information How? Click or tap here to enter text. When? Click or tap here to enter text. Where? Click or tap here to enter text. 4. How will you assess the staff’s competence to educate WIC participants on this topic? ☐ Exam/Quiz ☐ Observation ☐ Role Play ☐ Other Click or tap here to enter text.
Describe the training Click or tap here to enter text.
Attachment 5.06C
Page 8 of 8 Attachment 5.06C 4/18/24
4. Staff Evaluation of FY 20xx Nutrition/Breastfeeding Education To be submitted with your FY 20xx Plan Local Agency: Click or tap here to enter text. Quarter: Click or tap here to enter text. Title of Lesson: Click or tap here to enter text.
How did the staff who provided the FY 20xx Nutrition/Breastfeeding Education evaluate the success/failure of this Lesson? What were your Learning Objective(s) for the participants? ☐ Knowledge ☐ Skill ☐ Behavior ☐ Attitude Describe how this lesson did/did not deliver its Key Messages and meet its Learning Objectives. Click or tap here to enter text. What did staff find were the greatest successes of this lesson? Click or tap here to enter text. What were the biggest challenges staff faced in presenting this information? Click or tap here to enter text. What surprised you/your staff about this lesson and/or how participants responded? Click or tap here to enter text. What would staff do differently if they were going to do this lesson again? Click or tap here to enter text.
Attachment 5.06D 05/25/2022 Page 1 of 2 Access Pre-Filled Form and Complete in Google Drive Local agency breastfeeding support roles Local Agency Name: _____________
Name Breastfeeding Roles Date roles agreed upon Progressing to knowledge level Date meets knowledge level Not yet initiated 1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Attachment 5.06D 05/25/2022 Page 2 of 2
Name Breastfeeding Roles Date roles agreed upon Progressing to knowledge level Date meets knowledge leve Not yet initiated 11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Attachment 5.06E 05/25/2022 Page 1 of 1 Part 5: FY 20 Breastfeeding Month Activity Plan Local Agency: Click here to enter text. Due April 30
Staff Completing Form: Click here to enter text. Please be specific. Describe overall idea, and submit components (i.e., handouts, powerpoints, bulletin board mock-ups) as part of this plan. Title/Subject of Activity: Date(s) for Activity:
Objective of Activity: Description of Activity:
Please indicate all of the following that will be included: Method Check if included Additional Material to Submit
Method Check if included Additional Material to Submit Facilitated Discussion, Class, and/or Support Group
Submit completed lesson plan (5.06C) Handout(s)/Brochure(s)/ Internet Download(s)
Submit. Include handout approval form if not already on approved list PowerPoint
Submit PowerPoint DVD
Submit name of DVD Tabletop Display
Submit mock-up Game
Submit Newsletter
Submit newsletter Social Media Post
Submit Bulletin Board
Submit mock-up Children’s Activity
Indicate activity Demonstration
---------- Learner Self-paced
---------- Guest Speaker
---------- Flip Chart
---------- Health Fair
---------- Props
---------- Other: _______________
Will incentive items be provided? No
Yes* List items and submit pictures: Click here to enter text.
Will food be provided: No
Yes Indicate funding source: Click here to enter text.
Attachment 5.06F 05/25/2022 Page 1 of 1
Attachment 5.06G 05/25/2022 1 of 2 Guidelines for Developing the: Annual Nutrition/Breastfeeding Services Plan
1. Summarize your accomplishments for the current fiscal year.
a. Complete the Actual Evaluation sections of the Plan for activities completed during the current fiscal year.
b. Compile all outlines, factsheets, pamphlets, and other materials used to carry out and support your activities.
Start the process by evaluating the results of your activities this year. What worked well? Did anything not work well? What would you do differently? If you did not achieve the objective(s) you set for any activities, is it important to try to reach the objective in the next year?
Are there any barriers that get in the way of effective nutrition education? Is there anything that you can do about them? Who might help you?
2. a. Using Attachments 5.06 A-F, describe your local agency regarding:
• How nutrition education is offered to participants and their caregivers and documented in the participant’s record. • Staff and others who provide nutrition education, participant focused staff training, and breastfeeding promotion and support. • Barriers to providing nutrition education and suggestions to alleviate them. • How high risk nutrition services are provided to participants at high nutritional risk. • How information on the dangers of substance abuse during pregnancy and lactation is provided to all adult participants and the caregivers of infant and child participants. • How the educational needs of special populations are met. • How the local agency assesses the effectiveness of its nutrition education activities and how this information is used to improve services and reduce refusals for nutrition education. • Plans for staff training.
b. Print out and review the WOW Risk Factor Report for your agency.
3. Develop specific plans for nutrition education activities for participants and for staff training.
Think about your potential audience for nutrition and breastfeeding activities. What do participants want to learn more about? Have you surveyed them? Is there a need to in-service our “partners” in the community so that we provide participants with the same messages? Are there any special programs within your local health department that you wish to partner with? What are your staff training needs?
Attachment 5.06G 05/25/2022 2 of 2 Develop your plans for nutrition education and breastfeeding activities. Develop a lesson plan for each activity. “A lesson plan is a working document that helps you organize, order, and approach all of the tasks involved in teaching.” (1)
A lesson plan should include:
• One or two measurable learning objectives; • 2 or 3 Key messages to be covered • Educational activities: experience-based open-ended questions, activities, props, visual aids and/or handouts to be used to engage participants in the learning experience • A description of the process you will use to educate staff who will provide this information • Resources to be used; and • An evaluation plan.
a. Write one or two learning objectives that are desirable outcomes of your activity. An objective is a statement that describes an expected change in knowledge, behavior, beliefs, or attitudes of participants. Put more simply, what is it that you want participants to “know, do, or feel” as a result of the activity? (1)
Objectives should be simple, specific, and measurable. For example:
Eighty percent of participants from a ten percent sample will correctly state one health benefit associated with eating five or more servings of vegetables and fruit daily.
Eighty percent of participants from a ten percent sample will name one vegetable or fruit serving that they are willing to try.
Decide upon the tool that you will use to measure your objectives. Examples include post tests, a show of hands, verbal responses, and written or verbal goals.
b. Plan the type of activity that best meets the needs and learning styles of your audience. Examples of activities include facilitated discussion groups, support groups, interactive learning displays, health fairs, and videotape/discussion sessions. (Remember that active learning is more effective than passive learning!)
Provide as much detail in your plan as possible, including an outline of what you intend to say, resources to be used, handouts, and speakers. Indicate the evaluation format that you intend to use.
4. Send the completed Nutrition Services Plan (1 – 3 above) to the State Nutrition Services Unit by July 31 of the current fiscal year. You may request technical assistance from the Unit for developing your plan.
References
1. Creative Training Techniques Handbook, Robert W. Pike, CSP, Lakewood Books, 1994. 2. California WIC Program Recipe for Successful Group Education
Policy and Procedure 5.07 is deleted as of 10/01/2013
Policy and Procedure 5.08
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.08 Effective Date: July 1, 1992 Revised Date: July 1, 2016 SECTION: NUTRITION BREASTFEEDING EDUCATION SUBJECT: Development or Procurement of Written Materials and Audiovisual Aids
A. Policy
Nutrition education or breastfeeding materials used with WIC participants should be appropriate and consistent with federal and State WIC nutrition/breastfeeding education policies.
B. Procedure
1. A local agency considering the development or procurement of an item for use with WIC participants, such as a pamphlet, brochure, flip chart, or DVD shall contact the Nutrition Education Specialist (if nutrition education) or the Breastfeeding Coordinator (if breastfeeding promotion or support) to discuss the item prior to incurring costs.
2. Local agency-developed or purchased materials shall be written at a level suitable for low-literacy readers and shall be translated as needed into language(s) appropriate for the population it serves.
The USDA nondiscrimination statement in Policy and Procedure 7.00 shall be used on all developed publications, handouts, leaflets, and brochures that identify or describe the WIC Program.
3. Nutrition education materials that advertise or provide coupons for specific product brands shall not be provided to WIC participants or made available in WIC waiting areas.
4. Attachment 5.08A contains additional guidance for the development and evaluation of written materials.
5. Copies of approved nutrition education or breastfeeding promotion and support materials developed by local WIC agencies shall be submitted with the Annual Nutrition/Breastfeeding Services Plan. The State WIC Agency will maintain a list of the approved items in SharePoint for sharing with other local agencies.
Policy and Procedure 5.08
Page 2 of 2 Attachment:
5.08A Written Materials
References: 1. 7 CFR 246.11 2. 7 CFR 246.8 3. WIC Nutrition Services Standards, Standard 9
Revisions: 01/2012 Revised B.3. Nondiscrimination statement as per STAR 2011 Civil Rights review. 10/2013 Revised B.3. Nondiscrimination statement per USDA 5/24/13. 10/2014 In B.1, replaced video with DVD. Inserted B.4. Directed that nutrition education materials or coupons for specific branded products not be given to WIC participants or made available in WIC waiting areas. In B.6. (previously B.5) replaced “placed in the State WIC Office Nutrition Education Resource Center” with submitted with the Annual Nutrition/Breastfeeding Services Plan. The State WIC Agency will maintain a list of the approved items in SharePoint.” Deleted previous B.6 as equipment is covered in Policy and Procedure 6.06; deleted ‘Equipment’ from title of policy. 07/2016 Referenced Policy and Procedure 7.00, changed Nutrition education to Nutrition/Breastfeeding education, changed Breastfeeding Promotion Coordinator to Breastfeeding Coordinator.
Attachment 5.08 A Revised 10/1/2007 1 of 3 Written Materials
Get to the point, FAST! - Joe Marks, University of Missouri
Develop written materials that will be read.
Written materials, such as factsheets, brochures, questionnaires, bookmarks, and newsletters, reinforce information provided verbally or provide supplemental information. To be effective, the written material must be read and its content understood. The material must gain the attention of the learner and sufficiently motivate her/him to read it. The material should be attractive and engaging. What can you do to “catch her eye?” Andy Goodman (1) says, “Capture the reader’s attention like a stop sign and direct it like a road map.”
Once you get the reader’s attention, the written material should engage her to continue to read. Use catchy sub-headings. Use illustrations that the reader can relate to and that reinforce the written information. The text should be readable and flow in a logical order. The information should be clearly conveyed so that it will be comprehended. Ideally, the reader will retain and use the information.
Allow the reader to “take ownership” of the material. Include space on the handout for participants to write their own ideas. For a brochure, create lines for writing down information about the participant.
Evaluate your materials. Ask participants to give you feedback. For a newsletter, make an offer of a small incentive, such as a magnet, that you will send to participants who call the office with feedback.
Follow the “golden rules” for written materials.
♥ Use a font size and type that is readable.
Use one font style, preferably a serif font (such as Times New Roman.)
A non-serif font looks like this, without the little lines or tags.
The font size should be 12 to 14. Margins should be left-justified (not fully justified where the page of text looks like a block with the right edges of text all lined up). Use upper and lower case, not all-capital letters.
WRITING LARGE SECTIONS OF TEXT USING ALL-CAPITAL LETTERS IS NOT RECOMMENDED BECAUSE IT IS TOO DIFFICULT TO READ.
I know my baby is full when
Attachment 5.08 A Revised 10/1/2007 2 of 3 Write text so it is read in a left-to-right direction. This is how readers have been taught to read. Keep paragraphs short. Use “mini-paragraphs of no more than 2 to 4 short sentences.
♥ Use a simple, organized layout.
Use plenty of “white space.” Use “subheadings” that give the reader some idea of what the next section is about. Use illustrations that help explain or clarify text. Avoid placing text over illustrations or watermarks. It is difficult to read. Use bullets or numbering to guide the reader through a series of steps. If the budget permits, use a higher weight paper so that when you have double-sided print, the text on the back side does not show on the face side.
♥ Write simply and directly.
Use simple words instead of technical, multi-syllable ones. Use positive, not negative statements. Keep the sentence length short. Use the active (not passive) voice. Use specific words, not idioms. Say soda and chips instead of junk foods, and vegetables instead of veggies. Avoid abstract statements like, “get your veggies on the go.” Specific words are clearer than general terms.
♥ Evaluate readability and comprehension.
Test a draft of your written materials before you print them. Test the reading level of the text with a tool such as the Fry Graph Reading Level Index or Smog Readability Formula. (4) A 5th grade reading level is recommended. Let participants and coworkers read what you have written and provide feedback regarding its clarity. If your written materials are translated into other languages, get someone to read the translated version against the English version to make sure that the content is correct.
Poor readers tend to: • Read slowly, often one word at a time. • Skip over words that are unfamiliar. • Tire quickly. • Miss the meaning or context of the sentence.
Last but not least: check your spelling! Keep these golden rules in mind as you purchase, develop, or reproduce written materials. A checklist for evaluating written materials follows.
If you plan to photocopy a written material, remember that copyrighted publications (designated with the symbol © or ® should not be photocopied in large quantities (after all the companies want you to purchase them!). Public domain (non- copyrighted) publications can be photocopied or reprinted, but the source should be acknowledged.
Attachment 5.08 A Revised 10/1/2007 3 of 3 You can use the simple checklist below to evaluate written materials. Many other checklists are available.
Checklist for Written Materials (2,5) My written materials:
Are attractive.
Contain no more than 5 to 7 key points.
Contain practical information.
Use simple words and short sentences.
Use illustrations that reinforce the text and that are relevant to my audience.
Are uncluttered.
Contain information organized in a logical sequence.
Read at no higher than a 5th grade reading level (as checked by a readability formula)
Are respectful of all of our participants.
The USDA National Agricultural Library Food and Nutrition Information Center (FNIC) has developed a Health Literacy Resource List for Educators. This guide contains additional information about developing educational materials and is available from:
http://fnic.nal.usda.gov
References:
1. Goodman, Andy. Why Bad Ads Happen to Good Causes. Cause Communications, 2002.
2. United States Department of Agriculture. The Idea Book: Sharing Nutrition Education Experiences, 1981.
3. Nitzke, Susan, et al. Writing for Reading. Guide for Developing Print Materials in Nutrition for Low Literacy Adults, University of Wisconsin Extension, 1986.
4. Writing and Designing Print Materials for Beneficiaries: A Guide for State Medicaid Agencies, U.S. Department of Health and Human Services, 1999.
5. Facilitative/Experiential Teaching Ideas, Ellen Schuster, PhD, Oregon State University Extension Family & Community Development..
Policy and Procedure 5.09
Page 1 of 10
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.09 Effective Date: October 1, 1995 Revised Date: November 19,2025 SECTION: NUTRITION EDUCATION SUBJECT: Breastfeeding Promotion and Support
A. Policy
Overview:
The Maryland WIC Program strongly endorses exclusive breastfeeding as the optimal method of infant feeding unless medically contraindicated (see Policy and Procedure 5.10) and expects local agencies to promote breastfeeding and support those who choose to breastfeed. In order to best establish breastfeeding, exclusively breastfed infants receive the benefit of frequent breastfeeding support during the first month of life.
The Maryland WIC Program’s philosophy is to position breastfeeding as the normal way to feed babies and assume all participants are breastfeeding or planning to breastfeed. All staff are responsible for breastfeeding promotion and support. Attachment 5.09A identifies those responsibilities within each staff person’s role.
Maryland WIC Staff Breastfeeding Training is required for all new WIC staff except peer counselors. Peer Counselors receive the Learn Together, Grow Together with Peer Counseling training that encompasses both the USDA WIC Breastfeeding Curriculum for peer counselors and WIC on the Web (WOW) training on the use of the areas peer counselors access. The Maryland WIC Program Breastfeeding Kardex and Breastfeeding Protocols contain accurate, up-to-date information for staff who have received breastfeeding training to use as resources when responding to breastfeeding related questions.
The Maryland WIC Program respects the breastfeeding goals set by participants and works to support each respective family’s goals. Maryland WIC also recognizes that early breastfeeding practices set families up to succeed in their respective goals. While supplementary formula from birth can be provided to breastfeeding families, Maryland WIC staff shall strongly encourage all breastfeeding families to breastfeed exclusively in the first month of life, to most effectively establish breastmilk supply and breastfeeding
Policy and Procedure 5.09
Page 2 of 10 skills, leading to effective milk transfer.
Families experiencing early breastfeeding complications that inhibit the ability to exclusively breastfeed initially should be provided with a tailored amount of supplementation to help provide nutrition while establishing breastfeeding, and a referral to the International Board-Certified Lactation Consultant (IBCLC)/Designated Breastfeeding Expert (DBE). These early breastfeeding complications may include:
1. A breastfeeding parent with underdeveloped glandular breast tissue or breast surgery with incisions near the nipple. 2. A premature infant receiving breastmilk mixed with formula powder to increase calories 3. An infant with an inborn error of metabolism requiring a limitation in the daily amount of breastfeeding – see Policy and Procedure 3.06: Medicaid Payment for Exempt (“Special”) Infant Formula and Medical Foods 4. An infant with a significantly weak or ineffective suck 5. An infant with difficulty latching onto the breast beyond what is normal for a newborn 6. An infant with Down syndrome or other neurological disorder that affects breastfeeding 7. An infant with cleft lip/palate or other congenital condition that affects breastfeeding
With the passage of the Child Nutrition and WIC Reauthorization Act of 1989 (Public Law 101-147), Congress added special emphasis to WIC's responsibility to encourage breastfeeding. The Act specified that a minimum amount of the national WIC funding for states' nutrition services and administrative grants (above the amount specified for nutrition education) be spent annually for breastfeeding promotion and support programs. Public Law 103-448 increased this minimum.
In accordance with Public Law 101-147, the Maryland WIC Program has established the following infrastructure to facilitate breastfeeding promotion and support efforts:
1. Adoption of the USDA definition of breastfeeding: For categorical purposes, the Maryland WIC Program has adopted the USDA, Food and Nutrition Service definition of breastfeeding: "the practice of feeding a mother's breastmilk to her infant(s) on the average of at least once a day."
A non-birth mother who is breastfeeding an infant she is legally responsible for may be certified as a breastfeeding mother if all the following criteria are met: ● The non-birth mother meets the eligibility requirements of residency, income, and nutritional risk. She may qualify for a nutritional risk if the
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Page 3 of 10 infant she is breastfeeding is found to be at nutritional risk. ● The non-birth mother provides breastmilk to the infant on the average of at least once per day. ● The infant being breastfed is currently certified on WIC. ● The birth mother of this infant is not certified on WIC as a breastfeeding mother of this infant.
The non-birth mother’s certification on WIC ends when she discontinues breastfeeding the infant at least once a day or the infant turns one year old, whichever comes first. Since this mother did not give birth to the infant, she cannot be changed to a postpartum category participant.
2. Designation of a State Breastfeeding Coordinator: The Maryland State WIC Breastfeeding Coordinator oversees WIC breastfeeding promotion and support efforts statewide, serves as chairperson for the Maryland WIC Breastfeeding Planning Committee, provides local agencies with technical assistance in breastfeeding education, promotion and support, and evaluates the breastfeeding component of local agency annual Nutrition and Breastfeeding Services Plans.
3. Provision of breastfeeding aids: Breast pumps, nursing pads, breast shells, nipple shields, feeding tube devices (i.e. supplemental nursing systems), and nursing bras are available through various local agencies within the Maryland WIC Program. (For more information about breastfeeding aids, see Policy and Procedure 5.11 and 5.12).
4. Training local staff to promote and support breastfeeding: The Maryland WIC State Agency provides a multi-tiered breastfeeding training for all staff who interact with WIC participants. Breastfeeding information is included as part of new employee trainings (see Policy and Procedure 7.66). These trainings must be attended in sequential order. The trainings are designed to encourage positive attitudes toward breastfeeding, motivate staff to maintain breastfeeding friendly clinic environments, provide staff with ways to recognize when breastfeeding may or may not be done correctly and an understanding of what staff can do to assist breastfeeding dyads, including making appropriate referrals when needed. a. Level 1 focuses on attitude, why breastfeeding is important, policies, and basic information all staff need to know, including appropriate referrals. Level 1 breastfeeding training is taught in the new employee WIC Wise 1 training.
b. Level 2 adds depth to what has been already presented, encompassing normal breastfeeding issues. Topics highlighted include exclusivity of breastfeeding, simple anatomy and physiology of breastfeeding, basics of breastfeeding, baby behavior, counseling skills specific to breastfeeding topics, position and latch, common
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Page 4 of 10 challenges that are easily overcome, and equipment/breastfeeding aids commonly used by nursing parents. Level 2 breastfeeding training is taught in the new employee WIC Wise 2 training.
c. Level 3 further adds depth for WIC professionals, highlighting prenatal breastfeeding assessment, breastfeeding policies, breastfeeding risk codes and ways to assist participants with overcoming those that are less complicated, and details on interpreting the Medications and Mothers’ Milk reference when researching medication questions. Level 3 breastfeeding training is taught in the CPA new employee training.
d. Level 4 provides advanced training for staff with greater responsibility for breastfeeding promotion and support, focusing on overcoming complicated breastfeeding challenges, breastfeeding aids used with more complicated challenges, and case study discussion. Ongoing updates over time, as new information is revealed, are included via IBCLC/DBE meetings.
5. Evaluation of breastfeeding promotion efforts: A breastfeeding surveillance system provides quarterly reports on breastfeeding incidence, prevalence, duration and exclusivity for evaluation of WIC breastfeeding promotion and support efforts statewide and by each individual local agency. The Maryland WIC State Breastfeeding Coordinator reviews evaluation results with the local agencies and assists as needed to improve outcomes.
6. Education about breastfeeding precautions and contraindications: Guidelines related to breastfeeding precautions and contraindications are found in Policy and Procedure 5.10.
B. Procedure
The local agency shall foster an environment and deliver WIC services in a manner that endorses breastfeeding as the preferred method of infant feeding by:
1. Encouraging all prenatal participants to breastfeed (unless medically contraindicated). All prenatal participants, at the time of certification, shall be given the brochure Guide to a Healthy Pregnancy, which describes both the importance of breastfeeding and breastfeeding precautions and contraindications. For more information related to breastfeeding precautions and contraindications, see Policy and Procedure 5.10.
2. Promoting and supporting breastfeeding using printed, audiovisual, and display materials.
3. Creating and maintaining a breastfeeding friendly environment by:
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Page 5 of 10
a. Using educational materials, social media posts, and office supplies (including coffee mugs, pens, posters and note pads) that are free of bottle feeding (except for nursing bottle caries, baby-paced bottle feeding materials, and bottles shown to collect expressed milk in breast pump materials), and formula advertisements. b. Storing infant formula out of view of participants. c. Assuming participants are breastfeeding or planning to breastfeed. d. Exhibiting positive staff attitudes towards breastfeeding at each participant contact, including telephone, texting, and email contacts.
4. Supporting breastfeeding by: a. Answering questions the participant/family has related to breastfeeding. b. Using the Maryland WIC Program Breastfeeding Kardex and Breastfeeding Protocols as the designated resources when responding to breastfeeding related questions. c. Offering and providing assistance with positioning and latch. d. Providing breastfeeding anticipatory guidance appropriate for each participant’s age. e. Following up with breastfeeding participants to check on progress or breastfeeding status, provide additional information as needed, update the management information system, and schedule follow-up breastfeeding support appointments, as appropriate. f. Providing breastfeeding aids such as breast pumps, nursing bras, breast shells, and supplemental nursing systems as appropriate. g. Providing referrals to other sources of breastfeeding support within WIC and the community as appropriate.
5. Having a Local Agency Breastfeeding Coordinator. The Local Agency Breastfeeding Coordinator shall be a DBE or a CPA with breastfeeding expertise (unless an exception is granted in writing from the State WIC Director), and performs the roles and responsibilities of a DBE or CPA, on a regular basis. Ideally the same person should remain as Breastfeeding Coordinator for the fiscal year. The Local Agency Breastfeeding Coordinator will be responsible for:
a. Attending quarterly Breastfeeding Coordinator Meetings. b. Disseminating breastfeeding promotion and support information to and from the State Agency Breastfeeding Services staff. c. Assisting with training in breastfeeding promotion and support for local agency and local health department staff. d. Developing and implementing the breastfeeding component of the local agency’s annual Nutrition and Breastfeeding Services Plan and attending the Nutrition and Breastfeeding Services Plan Workshop. e. Establishing and utilizing a referral system within WIC, and with other health professionals within the health department and community to provide support to breastfeeding women.
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Page 6 of 10 f. Recommending breastfeeding aids that are appropriate for the local agency’s participants. If the Local Agency Breastfeeding Coordinator is not a DBE, this recommendation shall be determined by consulting a DBE.
The Local Agency Breastfeeding Coordinator shall be given at least 2 hours per week to fulfill Local Agency Breastfeeding Coordinator administrative duties.
6. Assuring that the local agency employs at least one designated breastfeeding expert (DBE). Local agencies with larger caseloads are encouraged to employ more DBEs. As a best practice, it is recommended that the DBE be an IBCLC. Those fulfilling the DBE role shall: a. Have a minimum of one year experience in routinely counseling mother/infant dyads beyond normal breastfeeding issues. b. Have one of the following credentials or educational background: i. An International Board Certified Lactation Consultant (IBCLC), or ii. A Registered Nurse (RN), or iii. A Registered Dietitian (RD), or iv. Have a Master’s or Bachelor’s degree in Nutritional Sciences, Community Nutrition, Clinical Nutrition, Dietetics, Public Health Nutrition, or Home Economics with an emphasis in nutrition, or v. Have completed a minimum of 8 college courses from an accredited institution in health sciences to include at least some of the following areas: Human Anatomy, Human Physiology, Biology, Infant Growth and Development, Nutrition, Counseling Skills, Sociology, and Clinical Research. c. Successfully complete all four levels of the WIC Breastfeeding Training Curriculum provided by the State WIC Agency, as well as successfully complete any post-test and competency checklists that are available for this position. IBCLC’s are considered DBEs prior to completion of this training and shall complete this training and evaluation component within 6 months of hire. d. Acquire at least 3 hours of ongoing lactation continuing education annually. It is expected that the DBE will attend continuing education outside of WIC offerings. e. Assist WIC participants with complex breastfeeding challenges, as needed, and at least monthly. f. Participate in State-WIC DBE meetings and communications. g. Serve as a resource to whom local agency staff yield when breastfeeding issues and recommendations are beyond their scope of practice.
DBEs may fulfill other roles within WIC but must be allotted reasonable time to attend to participants’ complex breastfeeding issues, as they arise. If performing administrative breastfeeding duties, including staff training, preparation time outside of attending to participants shall be allotted.
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Page 7 of 10
7. Sending all staff to new employee training as indicated in Policy and Procedure 7.66. Staff shall be registered for each of these trainings at the first opportunity after each staff person’s hire date.
8. Food packages of breastfeeding dyads shall be prescribed in coordination with one another. Infant formula supplements are discouraged for breastfed infants, especially during the first month of life when establishment of breastfeeding should take precedence. Powdered formula shall be provided to breastfed infant participants who receive supplementation, since it can be prepared in small quantities, as needed, and has a longer shelf life once opened. Food packages shall also be tailored limiting the amount of formula provided to a volume that most closely matches the formula volume being consumed (see Policies and Procedures 3.01A and 3.02).
9. When a lactating participant expects to be separated from their infant for more than two hours, they should be encouraged to express their breastmilk for supplementary feeding. Those wishing to do so should be assisted to obtain a breast pump through their insurance, when possible, and may be given a breast pump when unable to acquire an appropriate pump through insurance (see Policy and Procedure 5.11).
Attachments: 5.09A Maryland WIC Staff Roles in Breastfeeding Promotion and Support
References: WIC Final Policy Memorandum #96-001: Non-Birth Mothers Certified as Breastfeeding Women, October 4, 1995.
Revisions:
10/2009 Added language to reflect USDA food package changes effective 10/09; Added breastfeeding support requirements, philosophy of assuming participants are breastfeeding/planning to breasted, and updated food package prescription guidance for breastfed babies and lactating mothers. Added information regarding situations when one can of powdered formula could be provided for infants during the first month of life. Added Attachments 5.09A and 5.09B. 10/2010 Corrected reference attachment 5.09A in paragraph 2 of this policy. Clarified section on providing one can of powdered formula for an exclusively breastfeed infant less than 1 month old. Only a CPA can assign a P3 food package with documentation of a specific breastfeeding complication, as previously defined in this policy, from a physician or IBCLC. Updated section on training of local staff to promote breastfeeding. 10/2011 Added reference to Breastfeeding Protocols in page 1 paragraph 2. Added bullet point, ‘Mother has underdeveloped glandular breast tissue or breast surgery with incisions near the nipple,’ on
Policy and Procedure 5.09
Page 8 of 10 page 1. Reworded and bulleted description of training of local agency staff to page 3 number 4. Added prevalence and exclusivity to page 3 number 5. Changed formula product names to bottle feeding and formula advertisements to page 4 number 3. Added, ‘and Breastfeeding Protocols,’ to page 4 number 4.Appendix 5.09A: changed The State WIC Breastfeeding Promotion Coordinator in conjunction with the Chief of Breastfeeding Services to The State WIC Breastfeeding Coordinator/Chief of Breastfeeding Services on page 1. Appendix 5.09B: Added when baby >4 wks. old to table for Mostly, Food Package, Baby and Mother on page 1. Added bullet point, ‘Mother has underdeveloped glandular breast tissue or breast surgery with incisions near the nipple,’ to page 1. Added, ‘unless medical exception met (see page1),’ on page 2. 10/2012 Added training requirement (completion of WIC WISE 1, WIC WISE 2, and Grow and Glow (parts 1 and 2) as part of new employee breastfeeding training. Added information regarding food package prescription changes during the first 4 weeks of life for exclusively breastfed infant/mother dyads 10/2013 Changed State Breastfeeding Promotion Coordinator to State Breastfeeding Coordinator. Added nursing bras within list of breastfeeding aids provided. Changed Local Agency Coordinator will designate a Local Agency Breastfeeding Coordinator who is a CPA with breastfeeding expertise. Added attendance at Breastfeeding Coordinator Meetings as part of Local Agency Breastfeeding Coordinator’s role. Appendix 5.09A Changed Breastfeeding Promotion Coordinator to Breastfeeding Coordinator. Added referrals to WIC Support Staff breastfeeding mothers of multiples is a BE category and her food package is BEM. 10/2014 Clarified that follow-up for breastfed infants in the first month of life who receive the P-3 exception package must be with an IBCLC. Clarified that breastfeeding information within this policy refers to both breastfeeding promotion and support. Added New CPA Training as a new employee training that contains breastfeeding information. Updated name of handout for pregnant women to Guide to a Healthy Pregnancy. Clarified that nursing bottle caries and breast pump information are the only educational material that can include bottle feeding or bottles. Clarified that Local Agency Breastfeeding Coordinator is expected to attend Nutrition Services Plan Training. Clarified in Attachment 5.09B that formula given to mostly breastfed infant in first month of life must be limited to a P-3 package. 10/2015 Deleted reference to specific breastfeeding complication requiring formula supplementation, as that would disqualify the infant from being exclusively or fully breastfed. Clarified training requirement for WIC staff vs. WIC peer counselors. Added breastfeeding risk codes as part of CPA training. Added requirement to check
Policy and Procedure 5.09
Page 9 of 10 breastfeeding status and document in the management information system. Clarified that a breastfeeding woman who is also pregnant receives the equivalent of a BE food package. Clarified role of State Breastfeeding Peer Counselor Program Coordinator in Attachment 5.09A. Added table in attachment 5.09B showing food packages for women who are pregnant and also breastfeeding an infant 06/2017 Changed references for WIC checks to WIC food benefits. Changed Breastfeeding Promotion Committee to Breastfeeding Planning Committee. Added Paced Bottle Feeding materials as an exception when bottles are pictured/shown in the WIC clinic. Edited description of WIC Wise 2 to include baby behavior. Moved tailoring of food packages to the description of WIC Wise 1. 11/2017 Attachment 5.09B edited to remove P3 reference and replaced with reconstituting to < 104 oz. Minor format changes. 07/2018 Edited to clarify that one can of formula in the first month of life can only be provided when one of the situations listed exists. Corrected referral of WIC definition of breastfeeding to reflect this is a USDA definition. Clarified food package changes and tailoring to be consistent with eWIC terminology and procedure. Edited 5.09B to update food package terminology to be consistent with current terminology. 11/2019 Edited that when infants previously IBE are no longer breastfeeding in the first month, benefits can only be reissued if the mother has not used her benefits or when the benefits spent combined with those reissued do not exceed what she would otherwise be allowed to eta as a WPP. Added information about the requirement for at least one DBE including background and expectations of that individual. Added that BF Coordinator must consult with DEB on BF Aids needed if BF Coordinator is not a DBE. roles. Appendix 5.09B Added best practice is to follow-up during the first month of life. Changed should to shall for tailoring formula supplement. Changed Table 2 to reflect that exclusive 07/2023 Added information of allowing non-birth mothers who are breastfeeding infants they are legally responsible for to be certified onto the Program as breastfeeding women. Edited the name of the peer counselor program training to include the current WIC breastfeeding campaign. Moved information on food packages to 3.01 and 3.01A. 11/2025 Edited breastfeeding in the first month section to align with the current NASEM food package changes for breastfeeding infants allowing all to receive supplementary infant formula in the first month of life to meet individual participant goals. Included recommendation for staff to strongly encourage exclusive breastfeeding in the first month to prevent early formula supplementation from interfering with breastfeeding establishment and later success. Revised list of early complications and added recommendation that participants identified with these issues be
Policy and Procedure 5.09
Page 10 of 10 referred to the IBCLC/DBE. Revised descriptions of training to conform to four levels of training per USDA breastfeeding platform.
Attachment 5.09A Attachment 5.09A 11/18/2019 Page 1 of 2 Maryland WIC Staff Roles in Breastfeeding Promotion and Support The State WIC Director - Articulates the Vision • Articulates the vision of breastfeeding in WIC to staff at all levels • Empowers staff through training and policies and procedures that support the vision • Allocates funding and resources for breastfeeding promotion and support The State WIC Breastfeeding Coordinator – State WIC Peer Counselor Program Coordinator-- Implements the Vision • Coordinates State breastfeeding efforts • Provides breastfeeding training and support, technical assistance and consultation to State and local staff and participants as necessary • Identifies breastfeeding promotion methods for local agencies • Develops State breastfeeding standards • Monitors State breastfeeding rates and local agency activities • Evaluates State breastfeeding activities • Coordinates with other agencies for breastfeeding promotion and support The Local Agency Coordinator - Sets the Tone • Supports breastfeeding activities • Maintains a breastfeeding-friendly clinic • Allocates funding and resources for breastfeeding promotion and support The Local Agency Breastfeeding Coordinator - Mentors Staff and Coordinates Activities • Oversees planning, implementation, evaluation, and training of breastfeeding activities • Keeps current with breastfeeding knowledge • Identifies, coordinates and collaborates with community breastfeeding resources • Monitors local breastfeeding rates WIC Certifier (CPA/CPPA) - Gives Appropriate Advice • Conducts a complete WIC breastfeeding assessment using participant-centered principles and techniques • Provides appropriate education, assistance, referrals
Attachment 5.09A Attachment 5.09A 11/18/2019 Page 2 of 2 • Provides appropriate food package to mothers and infants to encourage exclusive breastfeeding and, when exclusive breastfeeding is not possible, breastfeeding with minimal supplementation WIC Breastfeeding Peer Counselor - Gives Mother-to-Mother Support • Serve as a model for breastfeeding behaviors • Scope of practice is normal breastfeeding issues • Supplements the WIC breastfeeding team • Available to mothers outside of the usual clinic hours or environment • Fills the gap in services after hospital discharge for seamless continuity of care WIC Staff with Advanced Breastfeeding Training (Designated Breastfeeding Experts (DBEs) including Certifiers, IBCLCs, Breastfeeding Peer Counselor Coordinators) - Provides Hands-On Support and Gives Appropriate Advice • Conducts complete breastfeeding assessments using participant-centered principles and techniques • Provides appropriate education, technical assistance, and takes referrals • Gives hands-on support as needed WIC Support Staff Answering the Phone and Greeting Participant - Provides Front Line Support • Uses breastfeeding-friendly language • Knows agency’s breastfeeding policies • Makes appropriate appointments and referrals for breastfeeding mothers for support and follow-up Adapted from USDA Breastfeeding Guidance, Attachment 3: WIC Staff Roles in Breastfeeding Promotion and Support (6/2009)
Policy and Procedure 5.10 Page 1 of 4 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 5.10 Effective Date: October 1, 1999 Revised Date: July 31, 2023 SECTION: NUTRITION EDUCATION SUBJECT: Breastfeeding Precautions and Contraindications A. Policy The Maryland WIC Program strongly supports breastfeeding as the normal method of infant feeding and optimal infant nutrition, unless medically contraindicated. Breastfeeding is contraindicated if: • the mother uses street drugs; • the mother uses marijuana (even if medically prescribed) • the mother is taking a medication that is incompatible with breastfeeding; • the mother has active, untreated tuberculosis. Certain other medical conditions may also require that the mother not breastfeed, temporarily interrupt breastfeeding, or take precautionary measures prior to or during breastfeeding. The Centers for Disease Control recommends that mothers living with HIV or AIDS be provided client-centered counseling using evidence-based information, allowing them to participate in shared decision making regarding infant feeding decisions. Use of pasteurized donor human milk from a milk bank or infant formula eliminates the risk of transmitting HIV to the infant postnatally. While the HIV virus passes to infants through breastmilk, achieving and maintaining viral suppression through antiretroviral therapy (ART) decreases the risk of transmission to less than 1%. It is important that breastfeeding parents living with HIV are monitored to assure they maintain suppressed levels. Breastfeeding parents who acquire the HIV virus during the period when they are lactating are at greater risk for infecting their breastfed infants. Thus, mothers whose partners are living with HIV should be included in the client-centered decision making and information regarding infant feeding and the impact and importance of viral suppression through ART for their partners.
Policy and Procedure 5.10
Page 2 of 4 Individuals living with HIV who are not on ART and those who do not have undetectable or suppressed viral loads are encouraged to feed using pasteurized donor human milk from a milk bank, when possible, or infant formula.
Those living with HIV who choose to breastfeed should not be referred to Childrens Protective Services as a result of that decision.
Guidelines related to breastfeeding precautions and contraindications are found in The Maryland WIC Program Breastfeeding Kardex This reference provides precautionary guidelines related to topics including cigarettes, caffeine, alcohol, and non-prescription and prescription medication while breastfeeding, as well as contraindications for breastfeeding.
B. Procedure
When promoting breastfeeding, WIC staff shall:
1. Provide all prenatal participants with both written (Guide to a Healthy Pregnancy pamphlet) and verbal information about breastfeeding contraindications.
2. Verbalize the following information to prenatal participants: • Breastfeeding is the normal way to feed most babies; however, a mother should not breastfeed if she is using street drugs or marijuana. • Breastfeeding parents living with HIV, who are on antiretroviral therapy and maintain undetectable or suppressed viral loads have a less than a 1% risk of passing the virus to their babies through breastfeeding. Using infant formula eliminates the risk. • Individuals who are living with HIV and either are not on antiretroviral therapy or do not have suppressed viral loads are encouraged to feed with infant formula. • Breastfeeding parents whose partners are living with HIV should be aware of the importance of partners being on antiretroviral therapy and sustaining undetectable or suppressed viral loads.
3. Encourage all adult participants who are unaware of their HIV status to be tested.
4. Research questions from participants and health care providers regarding the compatibility of breastfeeding while taking specific medications. All CPAs are trained in the use of Hale’s Medications and Mother’s Milk reference. The State Breastfeeding Services staff are available to provide technical assistance, as needed, using reference materials, online sources, and hot-lines specific to medications and lactation. When
Policy and Procedure 5.10
Page 3 of 4 possible, staff shall provide written material to the person seeking information.
5. Use the 2015 Maryland WIC Program Breastfeeding Kardex as a resource for information related to breastfeeding precautions and contraindications.
6. If a participant who continues to use marijuana chooses to breastfeed despite being advised not to do so, staff shall provide her breastfeeding assistance and support after:
a. Advising the participant to speak with her doctor regarding use of marijuana while breastfeeding.
b. Documenting in the management information system that the participant was advised not to breastfeed, made the choice to breastfeed, was provided breastfeeding support, and was advised to speak with her doctor about her decision to breastfeed while continuing to use marijuana.
c. Provide the participant the “Weed to Know” rack card with information about breastfeeding and marijuana. Document in the management information system that this handout was provided.
References:
The Maryland WIC Program Breastfeeding Kardex, Revised 2015.
Medications and Mothers’ Milk 2023, by Thomas W. Hale, R.Ph,, PhD and Kaytlin Krutsch, PharmD, MBA, BCPS, © 2023.
CDC: Recommendations for Counseling Mothers With HIV About Feeding Their Infants (February 2, 2023), https://www.cdc.gov/breastfeeding/breastfeeding-special- circumstances/maternal-or-infant-illnesses/hiv.html
Revisions: 10/06 Changed NAWD to NWA to be consistent with current terminology.
10/13 Changed State Breastfeeding Promotion Coordinator to State Breastfeeding Coordinator.
10/14 Updated name of prenatal handout, Guide to a Healthy Pregnancy.
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Page 4 of 4
10/15 Updated date of printing of Breastfeeding Kardex to 2015 revision.
11/19 Added marijuana as a contraindication to breastfeeding (rather than having it considered a ‘street drug’; Changed statement to verbalize to include breastfeeding as the normal way to feed (rather than best) to be consistent with teaching philosophy; Added State Peer Counselor Program Coordinator as a technical resource people for local agency staff; Added Hale’s Medications and Mothers’ Milk as a reference for this material.
07/21 Added information regarding how to proceed when a participant has been advised not to breastfeed due to use of marijuana yet chooses to breastfeed.
07/23 Removed living with HIV as a contraindication to breastfeeding. Added information consistent with CDC regarding having client-centered conversations about breastfeeding and living with HIV so that participants can make the best decision for their situations. Added that all CPAs are trained in the use of Medications and Mother’s Milk reference. Updated references and removed Ruth Lawrence (old) reference.
Policy and Procedure 5.11 Page 1 of 6 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.11 Effective Date: October 1, 1999 Revised Date: February 12, 2025 SECTION: NUTRITION EDUCATION SUBJECT: Provision of Breast Pumps
A. Policy Breast pumps shall be offered to participants based on established need at no cost to the participant. They may not be provided to all breastfeeding women or provided solely as an inducement to consider or continue breastfeeding. Reasons breast pumps may be provided include, but are not limited to, the following: 1. to assist with expressing milk when mothers are separated from their infants due to school, work, or maternal/infant illness or hospitalization 2. to help relieve recurrent engorgement 3. to assist with everting flat or inverted nipples 4. to help maintain milk supply while the mother is taking a medication that is incompatible with breastfeeding 5. to help build up a mother’s milk supply while she is breastfeeding; and 6. to assist with severe feeding difficulties such as cleft lip or palate or inability to suck. WIC administrative and food funds may be used to purchase both manual and electric breast pumps and electric breast pump collection kits. Food funds may not be used to purchase breast pump carrying cases, videos, and similar accessories, although administrative funds may be used for these purchases. A selection of manual and electric breast pumps shall be available through the Maryland WIC Distribution Center. To minimize storage requirements and the potential for damage or theft, breast pump inventory shall not exceed the amount that the agency projects it will provide to participants during a 90-day period. Local agencies that are authorized by both the State Breastfeeding
Policy and Procedure 5.11 Page 2 of 6 Section and Fiscal Unit to purchase their own supply of breast pumps shall refer to policy 6.03 Allowable Costs for Program Support Materials and policy 6.08 Procurement. B. Procedure
1. Staff may recommend participants acquire breast pumps through their respective insurance providers, when available, before providing pumps through WIC. When the type of breast pump needed is not available through insurance or when a delay in insurance provision affects ability to maintain breastmilk supply, WIC breast pumps shall be provided using the following guidance in determining which breast pump to provide to a participant:
Manual breast pumps: A manual pump is appropriate for lactating parents who need to use a breast pump occasionally. For example, a parent may wish to supplement breastfeeding with an occasional bottle. Or they may need relief from engorgement or assistance with getting the infant latched onto the breast. Those who exclusively breastfeed may be given a manual pump when their infants begin taking infant cereal so that breastmilk can be expressed and used to prepare the cereal.
A/C Adapter Electric breast pumps: An A/C Adapter Electric breast pump is appropriate for lactating participants who need to use it on a more regular basis. For example, a parent may be having difficulty maintaining milk supply (documented by poor infant weight gain). The parent may be separated from the infant for periods of at least 4 hours per day, 3 times per week. The breastfeeding parent may be taking medication that is incompatible with breastfeeding, requiring them to pump and discard the expressed breastmilk. Or the infant may be having difficulty obtaining adequate nourishment at the breast (documented by poor weight gain or medical condition). The Hygeia Enjoye breast pump must be returned to the WIC Program by the participant when it is no longer being used, or when requested by the local agency. Lactating participants receiving full formula packages for their infants may not receive an electric breast pump from WIC unless they need to temporarily discard expressed milk due to a medication or an exception is given by the State Breastfeeding Services section.
Hospital Grade Electric breast pumps: A hospital grade electric breast pump is appropriate for breastfeeding parents who have an infant in the neonatal intensive care unit, do not yet have a fully established milk supply or have a need to pump when the infant is less than four weeks old. These pumps are the most powerful and most expensive of the pumps WIC has to offer. They should be reserved for high-risk infants
Policy and Procedure 5.11 Page 3 of 6 and, once the issue resolves or improves, these pumps must be returned by the participant to the WIC Program and replaced with A/C Adapter Electric breast pumps as needed. Lactating participants receiving full formula packages for their infants may not receive an electric breast pump from WIC unless they need to temporarily discard expressed milk due to a medication or an exception is given by the State Breastfeeding Services section.
2. Local agencies shall designate and ensure that staff members who issue breast pumps are trained in the use of the pumps and are able to provide appropriate education to participants. Staff members providing breast pumps shall explain to participants when to use the breast pump, how to use it effectively and safely, and how to clean it. They shall explain where to call for assistance and provide a written phone number. They shall also demonstrate assembly and disassembly and then ask the participant to demonstrate assembly and disassembly of the pump. Staff training may be obtained through the local agency or through attendance at the state agency’s level 3 breastfeeding training.
Best practice is that participants receiving hospital grade electric breast pumps receive consultation from an International Board Certified Lactation Consultant (preferably) or Designated Breastfeeding Expert.
3. Additional nutrition education shall be provided and include the following, as appropriate:
a. Inform the parent of possible nipple confusion if a bottle nipple is introduced before 3-4 weeks of age.
b. Discuss options for feeding expressed breastmilk and review selection of artificial nipples if bottles are chosen.
c. Discuss proper hygiene, pumping time, and milk storage.
d. Discuss ways to maximize milk production and volume expressed, including frequent pumping, hands-on pumping, and expressing from one breast while nursing on the other.
e. Provide the handout, Planning for Breastfeeding When Away from Your Baby, which includes information on milk storage, breastfeeding and returning to work, and expressing breastmilk.
. 4. Participants shall be given written instructions/literature provided by the product manufacturer, as applicable.
5. Education on the use of breast pumps shall be given directly to the
Policy and Procedure 5.11 Page 4 of 6 participant using the breast pump. Participants shall sign the Breast Pump Release of Liability form (Attachment 5.11A) prior to receiving manual and Personal Use Electric breast pumps. Participants shall sign the Electric Breast Pump Loaner Agreement and Release of Liability Form (Attachment 5.11D) prior to receiving Enjoye, Nurture III, and Hospital-Grade Electric Breast Pumps. Staff shall retain the signed form on file at the local WIC agency following the retention schedule in policy and procedure 6.00.
When, due to medical reasons, the user of the pump is unable to come to clinic to be issued a breast pump, her proxy may pick up the pump for her. In these cases, the participant must first sign the appropriate release of liability form (Attachment 5.11 A or 5.11 D) prior to her proxy receiving the pump. The proxy must receive instruction on the pump and also sign the appropriate release of liability form. The WIC staff must follow up with the participant via phone, within two business days, to provide additional instruction and answer any questions.
6. Staff issuing breast pumps shall document each issuance on the breastfeeding screen, BF Support. In addition, the paper breast pump log (Attachment 5.11B) may be used, if desired. Enjoye, Nurture III, and Hospital- Grade Electric Breast Pumps may be signed out on the Electric Breast Pump Tracking Form (Attachment 5.11 C) in addition to the BF Support screen.
7. Hospital-Grade Electric Breast Pumps shall be issued for 1-month increments and must be returned to the WIC Program. Multi-user pumps that are not considered Hospital-Grade Electric should also be returned when no longer needed. If the participant does not return the pump or call to request an extension, staff shall phone the participant to determine if the breast pump can be returned or the lending period should be extended, if applicable. This information shall be documented on the Electric Breast Pump Tracking Form (Attachment 5.11 C) or similar tracking form.
Staff shall place an alert in the participant’s management information system record and also make at least three attempts to reach participants by phone (if a participant has a working phone) to retrieve Hospital-Grade Electric and other multi-user breast pumps. These attempts shall be documented in the management information system and, if desired, on the Electric Breast Pump Tracking Form (Attachment 5.11 C), or a similar tracking form. If all phone attempts are unsuccessful, a certified letter shall be sent to the participant, requesting return of the breast pump and explaining potential sanctions. Staff should consider providing monthly WIC benefits to a participant who has an outstanding breast pump, as a way to encourage the participant to return the pump.
8. Staff receiving returned multi-user breast pump motors (AC Adapter Electric, when appropriate, and Hospital-Grade Electric) shall log the pump in on the management information system, and if desired, the Electric Breast Pump Tracking Form (Attachment 5.11 C) or similar tracking form.
Policy and Procedure 5.11 Page 5 of 6
9. The outer casing of returned breast pump motors shall be cleaned each time the pump motor is returned and prior to storing, using a 1:10 bleach solution, a Cavicide ® solution, or household disinfectant (e.g. Lysol ®, Clorox ®). A soft cloth should be used to apply the cleaning solution. Staff shall pay particular attention to clean the pivot arm and guide slot for the cylinder holder if loaning the Medela ® Lactina breast pump. The plastic casing should be dried and buffed using a dry, soft cloth or absorbent paper towel. Staff shall also check the pump casing, electric cord, and plug to assure there are no visual defects. Each hospital-grade electric breast pump must be checked at least every six months to assure its satisfactory working condition by connecting the appropriate hook-up kit and using a vacuum gauge to assure pressures of 240 mm Hg at the maximum setting.
Attachments:
5.11A Breast Pump Release of Liability 5.11B Breast Pump Log 5.11C
Electric Breast Pump Tracking Form 5.11D Electric Breast Pump Loaner Agreement and Release of Liability
References:
WIC Final Policy Memorandum #00-013: Clarification of SFP99-145: Breast Pumps as a Food Cost, October 28, 1999.
WIC Final Policy Memorandum #99-145: Breast Pumps as a Food Cost, August 3, 1999.
WIC Final Policy Memorandum #95-18: Providing Breast Pumps to WIC Participants, June 22, 1995
Revisions: 10/10 Removed State Agency will distribute breast pumps. Added breast pumps shall be ordered by Local Agencies through the Maryland WIC Distribution Center. Added local agencies shall designate staff members who issue breast pumps. Changed Lactation Education for WIC Professionals conference to Grow and Glow 2 day training. Changed screen name from BF Aids to new screen name BF Support. Changed similar tracking form to on the BF Support screen.
10/13 Added Appendix 5.11A Spanish Breast Pump Release of Liability.
10/14 Clarified that staff choose between more than a manual and a/c adapter breast pump when issuing pumps. Clarified that documentation of breast pumps, including notes, should always occur in the management information system. Other tracking forms can be used, but must be used in addition to the management information system. Added that hospital-grade electric breast pumps must be tested using a
Policy and Procedure 5.11 Page 6 of 6 pressure gauge at least every 6 months. Revised Breast Pump Tracking Form (Attachment 5.11 C) to include place to document pressure testing of pumps.
02/19 Adapted to include Hygeia Enjoye breast pumps and require return of all multi-user pumps. Edited attachment 5.11D to be appropriate for all multi-user pumps and indicated with which pumps 5.11A and 5.11D would each be used. Added if applicable to 5.11B.
11/19 Clarified that an electric breast pump can be given to a participant receiving a full food package if the participant needs to temporarily pump and dump due to a medication taken. Added instruction to maximize milk removal as one of the suggested nutrition education topics to discuss.
08/21 Changing breastfeeding women to lactating women; Referring to DBE rather than breastfeeding specialist. Updated 5.11A and 5.11D (English and Spanish) by removing breast tag number and on loan and added by for consistency between the English and Spanish versions. Added Mya Joy Pump to 5.11A.
02/25 Indicated that staff should work with participants to get breast pumps through the participants’ insurance, when available prior to providing pumps through WIC. Added that local agencies need approval to purchase breast pumps.
Attachment 5.11A 08/05/2021 Page 1 of 1 For use when providing Harmony, Pump In Style, and Mya Joy Breast Pumps Maryland WIC Program Breast Pump Release of Liability DATE: _____________________________ WIC ID #: _________________________________ NAME: _____________________________________PHONE NUMBER: ___________________ ADDRESS: ____________________________________________________________________ ____________________________________________________________________ REASON FOR REQUESTING BREAST PUMP: _____________________________________________________________________________ BABY’S DOB: ______________________ Initial: _____ I acknowledge that I have received, a ____________________ breast pump, from the ____________________WIC Program. The operation, use, and care of this breast pump have been explained to me and I have received written instructions. I have also been given information on proper storage of breast milk and monitoring of the breastfed infant. I understand that I am under no obligation to use this breast pump, that I may discontinue its use at any time, and that I should discontinue its use if it causes discomfort. I release the State of Maryland, MDH, Maryland WIC Program State and Local Agencies and their officers, servants, agents, and employees from any liability for any loss regarding the use, operation, or care of this breast pump or the storage of breast milk and monitoring of the breastfed infant. Initial: _____ I understand that this breast pump is being given to me for my sole use. I will not sell this breast pump or share it with anyone else I have had an opportunity to ask questions on the operation, use, and care of the breast pump, as well as proper storage of breast milk and monitoring of the breastfed infant. I understand all instructions and agree to follow them. I am aware of the risks connected with use, operation, and care of the breast pump and I voluntarily assume full responsibility for all known and unknown foreseen and unforeseen risks of loss, property loss or personal injury, resulting from the use, operation, and care of the breast pump. I have no physical conditions or restrictions which would prohibit my safe carrying, use, or operation of this breast pump. It is my express intent that the release of liability, indemnification agreement, and waiver contained in this agreement shall bind my heirs, assigns, and personal representatives. BY SIGNING BELOW, I ACKNOWLEDGE AND REPRESENT THAT I have read this Agreement, I understand it, I agree to its terms, and I sign it voluntarily; no oral representations, statements or inducements, apart from the foregoing written agreement, have been made; I am at least eighteen (18) years of age or an emancipated minor and fully competent; and I have the legal capacity to enter into this Agreement. This Agreement shall be construed in accordance with the laws of the State of Maryland and does not operate to waive sovereign immunity or any other immunity held by the State, MDH, or the Maryland WIC Program State and Local Agencies. SIGNATURE: ______________________________________ DATE: ______________________ WITNESS: _________________________________________ DATE: ______________________ DATE RETURNED: ______________STAFF SIGNATURE: ______________________________ This institution is an equal opportunity provider.
Attachment 5.11A 08/05/2021 Pagina 1 de 1
Uso para cuando se provéen
Extractores de leche Harmony y Pump In Style y Mya Joy
Liberación de responsabilidad del extractor de leche del Programa WIC de Maryland
FECHA: _____________________________ # ID WIC: _________________________________
NOMBRE: _________________________________ NÚMERO DE TELÉFONO: ______________
DIRECCIÓN: ___________________________________________________________________
____________________________________________________________________
RAZONES PARA SOLICITAR UN EXTRACTOR DE LECHE:
_____________________________________________________________________________
Fec. de Nac. DEL BEBÉ: _________
Iniciales: _____ Confirmo que recibí, un extractor de leche ____________________, del Programa WIC ____________________. Me explicaron la operación, uso y cuidado de este extractor de leche y recibí las instrucciones por escrito. También me dieron información sobre cómo guardar la leche materna de forma adecuada y monitorear al bebé lactante. Entiendo que no tengo obligación de usar este extractor, que puedo dejar de usarlo en cualquier momento y que debo dejarlo de usar si me provoca molestias. Libero al Estado de Maryland, MDH, al Programa WIC del Estado de Maryland y a las Agencias Locales, a sus oficiales, sirvientes, agentes y empleados de cualquier responsabilidad por cualquier pérdida en cuanto al uso, operación ó cuidado de este extractor de leche ó del almacenamiento de la leche materna y el monitoreo de un bebé lactante. Iniciales: _____ Entiendo que me dieron este extractor de leche para mi uso exclusivo. No venderé ni compartiré con nadie este extractor de leche.
Tuve la oportunidad de hacer preguntas sobre la operación, uso y cuidado del extractor de leche, así como sobre el almacenamiento apropiado de la leche materna y el monitoreo del bebé lactante. Entiendo todas las instrucciones y estoy de acuerdo con seguirlas. Estoy consciente sobre los riesgos ligados al uso, operación y cuidado del extractor de leche y voluntariamente asumo plena responsabilidad sobre todos los riesgos conocidos y no conocidos, previstos o no previstos por pérdida, pérdida de propiedad o daños personales que se den como resultado del uso, operación y cuidado del extractor de leche. No tengo condiciones físicas o restricciones que prohíban que cargue, use ú opere este extractor de leche de forma segura. Es mi expresa intención que la liberación de responsabilidad, el acuerdo de indemnización y la exención contenida en este acuerdo obliguen a mis herederos, personas asignadas y representantes personales. AL FIRMAR ABAJO, RECONOZCO Y GARANTIZO QUE leí este Acuerdo, lo entiendo, estoy de acuerdo con sus términos y lo firmo voluntariamente; no se hicieron representaciones orales, declaraciones ó incentivos, aparte del precedente acuerdo escrito; Tengo al menos dieciocho (18) años de edad ó soy menor emancipado y plenamente capaz y tengo capacidad legal para entrar en este Acuerdo. Este Acuerdo se interpretará de acuerdo con las leyes del Estado de Maryland y no opera para eximir la inmunidad soberana o cualquier otra inmunidad en poder del Estado, MDH ó el Programa WIC del Estado de Maryland y las Agencias Locales.
FIRMA: _________________________________________ FECHA: ______________________
TESTIGO: ________________________________________ FECHA: ______________________
FECHA DE REGRESO: ______________ FIRMA DEL PERSONAL: _______________________
Este proveedor brinda igualdad de oportunidades.
Attachment 5.11B Attachment 5.11B 02/05/2019
Page 1 of 1
Local Agency:
Clinic:
BREAST PUMP LOG
Staff Initials
Date
Participant Name and Phone Number
Age of Infant
Type of Pump Given
Reason for Issuance
Pumping Frequency # times # days per day per wk
Date(s) Filters Given, if applicable
Date Pumping Stopped
Duration of Pumping
Attachment 5.11 C Attachment 5.11 C 10/01/2014
Page 1 of 1 Breast Pump Tracking Form
Local Agency: _________________________________________
Breast Pump Type and Serial Number Participant’s Name Participant’s Phone Number Participant’s WIC ID Number Date Loaned Dates Tracked Date Returned Date Cleaned Staff Initials
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Pressure tested? Yes No
Attachment 5.11D 08/05/2021 Page 1 of 1
For use when providing multi-user breast pumps:
Elite, Lactina, Nurture III, and Enjoye Maryland WIC Program Electric Breast Pump Loaner Agreement and Release of Liability
DATE: _____________________________ WIC ID #: _________________________________
NAME: _____________________________________PHONE NUMBER: ___________________
ADDRESS: ____________________________________________________________________
____________________________________________________________________ REASON FOR REQUESTING BREAST PUMP:
_____________________________________________________________________________
BABY’S DOB: ______________________
Initial:
_____ I acknowledge that I have received, a ____________________ breast pump, from the ____________________WIC Program. The operation, use, and care of this breast pump have been explained to me and I have received written instructions. I have also been given information on proper storage of breast milk and monitoring of the breastfed infant. I understand that I am under no obligation to use this breast pump, that I may discontinue its use at any time, and that I should discontinue its use if it causes discomfort. I release the State of Maryland, MDH, Maryland WIC Program State and Local Agencies and their officers, servants, agents, and employees from any liability for any loss regarding the use, operation, or care of this breast pump or the storage of breast milk and monitoring of the breastfed infant. Initial: _____ I understand that this breast pump is property of the State of Maryland WIC Program. I agree to return this pump to the ______________________ WIC Program by _________________ ________. I understand that if I do not return this breast pump, I may be liable for the cost of this breast pump. I understand that if I damage this pump beyond normal wear and tear I may be responsible for the cost of repairs.
I have had an opportunity to ask questions on the operation, use, and care of the breast pump, as well as proper storage of breast milk and monitoring of the breastfed infant. I understand all instructions and agree to follow them. I am aware of the risks connected with use, operation, and care of the breast pump and I voluntarily assume full responsibility for all known and unknown foreseen and unforeseen risks of loss, property loss or personal injury, resulting from the use, operation, and care of the breast pump. I have no physical conditions or restrictions which would prohibit my safe carrying, use, or operation of this breast pump. It is my express intent that the release of liability, indemnification agreement, and waiver contained in this agreement shall bind my heirs, assigns, and personal representatives. BY SIGNING BELOW, I ACKNOWLEDGE AND REPRESENT THAT I have read this Agreement, I understand it, I agree to its terms, and I sign it voluntarily; no oral representations, statements or inducements, apart from the foregoing written agreement, have been made; I am at least eighteen (18) years of age or an emancipated minor and fully competent; and I have the legal capacity to enter into this Agreement. This Agreement shall be construed in accordance with the laws of the State of Maryland and does not operate to waive sovereign immunity or any other immunity held by the State, MDH, or the Maryland WIC Program State and Local Agencies.
SIGNATURE: ______________________________________ DATE: ______________________
WITNESS: _________________________________________ DATE: ______________________
DATE RETURNED: ______________STAFF SIGNATURE: ______________________________
This institution is an equal opportunity provider.
Attachment 5.11D 08/05/2021 Página 1 de 1 Uso para cuando se proveen extractores de leche multiusuario:
Elite, Lactina, Nurture III y Enjoye Extractor eléctrico de leche del Programa WIC de Maryland Contrato de préstamo y Liberación de Responsabilidad
FECHA: _____________________________ # ID WIC: _________________________________
NOMBRE: _________________________________ NÚMERO DE TELÉFONO: ______________
DIRECCIÓN: ___________________________________________________________________
____________________________________________________________________
RAZONES PARA SOLICITAR UN EXTRACTOR DE LECHE:
_____________________________________________________________________________
Fec. de Nac. DEL BEBÉ: _________
Iniciales: _____ Confirmo que recibí, un extractor de leche ____________________, del Programa WIC ____________________. Me explicaron la operación, uso y cuidado de este extractor de leche y recibí las instrucciones por escrito. También me dieron información sobre cómo guardar la leche de forma adecuada y monitorear al bebé lactante. Entiendo que no tengo obligación de usar este extractor, que puedo dejar de usarlo en cualquier momento y que debo dejarlo de usar si me provoca molestias. Libero al Estado de Maryland, MDH, al Programa WIC del Estado de Maryland y a las agencias locales, a sus oficiales, sirvientes, agentes y empleados de cualquier responsabilidad por cualquier pérdida en cuando al uso, operación ó cuidado de este extractor de leche ó del almacenamiento de la leche materna y el monitoreo de un bebé lactante. Iniciales: _____ Entiendo que este extractor de leche es propiedad del Programa WIC del Estado de Maryland. Estoy de acuerdo en regresar este extractor al Programa WIC _____________________por ___________________. Entiendo que, si no regreso este extractor, puedo incurrir en la responsabilidad del costo del mismo. Entiendo que si este extractor se daña más que el uso normal puedo ser responsable del costo de las reparaciones.
Tuve la oportunidad de hacer preguntas sobre la operación, uso y cuidado del extractor de leche, así como sobre el almacenamiento apropiado de la leche materna y el monitoreo del bebé lactante. Entiendo todas las instrucciones y estoy de acuerdo con seguirlas. Estoy consciente sobre los riesgos ligados al uso, operación y cuidado del extractor de leche y voluntariamente asumo plena responsabilidad sobre todos los riesgos conocidos y no conocidos, previstos o no previstos por pérdida, pérdida de propiedad ó daños personales que se den como resultado del uso, operación y cuidado del extractor de leche. No tengo condiciones físicas ó restricciones que prohíban que cargue, use ú opere este extractor de leche de forma segura. Es mi expresa intención que la exención de responsabilidad, el acuerdo de indemnización y la exención contenida en este acuerdo obliguen a mis herederos, personas asignadas y representantes personales. AL FIRMAR ABAJO, RECONOZCO Y GARANTIZO QUE leí este Acuerdo, lo entiendo, estoy de acuerdo con sus términos y lo firmo voluntariamente; no se hicieron representaciones orales, declaraciones ó incentivos, aparte del precedente acuerdo escrito; tengo al menos dieciocho (18) años de edad o soy menor emancipado y plenamente capaz y tengo capacidad legal para entrar en este Acuerdo. Este Acuerdo se interpretará de acuerdo con las leyes del Estado de Maryland y no opera para eximir la inmunidad soberana ó cualquier otra inmunidad en poder del Estado, MDH ó el Programa WIC del Estado de Maryland y las agencias locales.
FIRMA: _________________________________________ FECHA: ______________________
TESTIGO: ________________________________________ FECHA: ______________________
FECHA DE REGRESO: ______________ FIRMA DEL PERSONAL: _______________________
Este proveedor brinda igualdad de oportunidades.
Policy and Procedure 5.12
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.12 Effective Date: October 1, 1999 Revised Date: February 12, 2025 SECTION: NUTRITION EDUCATION SUBJECT: Provision of Breastfeeding Aids (Excluding Breast Pumps)
A. Policy
WIC funds may be used to purchase aids which directly support the initiation or continuation of breastfeeding. Breastfeeding aids may not be provided to participants solely as an inducement to consider or continue breastfeeding. Breastfeeding aids should be offered to participants based on established need.
Examples of breastfeeding aids which directly support the initiation or continuation of breastfeeding are breast pumps (see Policy and Procedure 5.11), breast shells, nipple shields, nursing bras, nursing pads, and alternative feeding devices. Examples of aids that do not directly support the initiation and continuation of breastfeeding, and cannot be purchased with WIC funds, are topical creams, ointments, medicinals, foot stools, and nursing blouses.
B. Procedure
1. Local agencies shall insure that staff members who give out breastfeeding aids are trained in their appropriate use and are able to effectively educate participants on the proper use of the breastfeeding aids. Staff who provide nursing supplementers, breast shells, and/or nipple shields to participants shall be an IBCLC or have completed the state agency level 4 breastfeeding training, and have written approval from the State WIC Agency Breastfeeding section.
2. Staff members providing breastfeeding aids shall explain to participants when to use the breastfeeding aid provided (see Attachment 5.12B), how to use it, how to clean it, and if applicable, how to dissemble and reassemble it. Safe use of the breastfeeding aid shall be emphasized. Staff members shall explain where to call for assistance and provide a written phone number. Participants receiving a nursing supplementer shall view a video that explains how to properly use this device.
3. Participants shall be given instructions provided by the product manufacturer and nutrition education and handout literature, as applicable (see the Breastfeeding Kardex and Attachment 5.12B).
Policy and Procedure 5.12
Page 2 of 2
4. Staff issuing breastfeeding aids shall document each issuance under BF Aids on the Breastfeeding Support breastfeeding screen.
5. Participants shall sign the Breastfeeding Aid Release of Liability form (Attachment 5.12A) prior to receiving nursing supplementers or breast shells. Staff shall retain the signed form on file at the local WIC agency following the retention schedule in policy and procedure 6.00.
6. All participants receiving alternative feeding devices shall receive a follow- up contact to determine progress within two working days.
7. Staff shall recommend that participants inform the infant’s health care provider of the use of alternative feeding devices, and/or nipple shields, and the mother’s health care provider of the use of breast shells.
Attachments: 5.12A Breastfeeding Aid Release of Liability 5.12B Guidelines for Issuing Breastfeeding Aids
References:
7 CFR 246.14(c)(1)(ii)
7 CFR 246.4(a)(11)(ii)
Revisions: 10/2010 Changed Lactation Education for WIC Professionals conference to advanced lactation training as scheduled by the State Agency. Changed breastfeeding screen BF Aids to BF Support.
10/2011 Added, ‘with WIC funds,’ on page 1 A, second paragraph. Added, ‘under BF Aids on the BF Support breastfeeding screen,’ on page 2 number 4.
10/2014 Added nipple shields as an approved breastfeeding aid. Added staff providing nipple shields, breast shells, or nursing supplementers must be IBCLC certified or have State Agency written approval. Changed advanced lactation training to Grow and Glow Part 2. Revised Attachment 5.12 B to include recommendations for use of and nutrition education with nipple shields.
02/2025 Changed videotape to video. Made language edits for clarity and consistency with other policies.
Attachment 5.12A Attachment 5.12A
Page 1 of 1
BREASTFEEDING AID RELEASE OF LIABILITY
DATE: ________________ WIC ID #: _________________________
NAME:__________________________________________________________________
ADDRESS: _____________________________________________________________
________________________________________________________________________
PHONE NUMBER: ________________ BABY'S DOB: ________________
REASON BREASTFEEDING AID PROVIDED: ________________________________
______________________________________________________________________
I acknowledge that I have received__________________________________ from the _____________________________ WIC Program for my sole use. I have also been given information on monitoring of the breastfed baby and have been instructed to inform my doctor or the baby’s doctor
□ prior to □ that I am using this product. I have been informed that I may call the WIC office if I have questions or problems regarding the use of this product. I understand that I am under no obligation to use this product, that I may discontinue its use at any time, and that I should discontinue its use if it causes discomfort. I release the WIC Program from any liability regarding my use of this product.
SIGNATURE: ___________________________________
WITNESS: _____________________________________
Attachment 5.12 B Attachment 5.12 B 02/12/2025 Page 1 of 3
Guidelines for Issuing Breastfeeding Aids
Breast Shells
Breast shells may be provided for the following reasons:
1. To gently apply pressure to help evert flat or inverted nipples during pregnancy or lactation. (Use the ring with the smaller opening for this purpose.) Note: Participants at high risk for premature labor should not be given breast shells.
2. To promote healing of sore nipples by creating room for air circulation around and preventing friction against the nipple. (Use the ring with the larger opening for this purpose.)
Suggestions for Nutrition Education:
1. Do not wear at night.
2. Wear with the air holes on the upper half of the shell so that milk leakage does not soil clothing. Any milk that is collected in the breast shells should be emptied frequently and discarded.
3. Caution mother against wearing a tight bra to minimize the possibility of milk building up in the milk ducts.
4. Prenatally, do not begin use until at least 35 weeks gestation. Initially wear for limited periods of time (approximately 20 minutes, several times per day) and gradually build up to wearing all day.
5. During the postpartum period, wear between feedings when not sleeping.
6. Provide handouts on positioning and latch if nipples are sore.
7. Provide instruction literature that comes with breast shells.
Nursing Pads
Nursing pads may be provided to mothers who:
1. Experience leakage of breastmilk.
2. Complain of soiled clothing which may result from leakage of breastmilk.
Attachment 5.12 B 02/12/2025 Page 2 of 3
Suggestions for Nutrition Education:
1. Remove and replace nursing pads when they become damp.
2. Nursing pads can be combined (i.e. worn two at a time) to provide additional protection for mothers who experience larger amounts of leakage.
3. Review manufacturer laundering directions.
Alternative Feeding Devices
This group includes, but is not limited to, cups, orthodontic syringes, and nursing supplementers. These devices may be useful in the following situations:
1. To feed expressed breastmilk or infant formula to a breastfed infant in a way which prevents nipple confusion which could result from use of artificial nipples.
2. To feed additional breastmilk or infant formula when caloric needs are high (e.g., cardiac conditions, preterm babies).
3. To feed additional breastmilk or infant formula when an infant has a poor or uncoordinated suck and, as a result, does not take in enough on their own (e.g., a baby with Down’s Syndrome, hypo- or hypertonicity, neurological impairment, nipple confusion, cleft lip or palate).
4. To supplement an infant when maternal milk production is not adequate (e.g., breast surgery, adoptive nursing, re-lactation, too little functional breast tissue to support full milk supply).
Suggestions for Nutrition Education:
1. Demonstrate how to use the feeding device provided, using doll or baby.
2. Show a manufacturer or state agency approved video of the device being properly used, if available. Best practice is to send the URL to the video to the parent so they can reference it at home.
3. Explain and demonstrate how to secure the nursing supplementer in place. Have the parent return the demonstration.
4. Provide manufacturer’s literature for the feeding device.
Attachment 5.12 B Attachment 5.12 B 02/12/2025 Page 3 of 3
Nipple Shields
When other techniques and methods have been tried and proven ineffective, nipple shields may be provided for the reasons listed below. They should be used with caution, careful monitoring, and ongoing assessment of milk supply and infant weight gain. It is important, when providing nipple shields, that the IBCLC demonstrate how they are to be used, giving careful attention to baby’s correct latch.
1. To assist with infants having difficulty latching on.
2. To facilitate improved latch with an inverted nipple.
Suggestions for Nutrition Education:
1. Advise that nipple shield use is temporary. 2. Advise that long-term use of a nipple shield could result in lower milk supply and inadequate weight gain for the baby. 3. Invert the base of the nipple shield and demonstrate how to put it on. Have the parent provide a return demonstration. 4. Schedule a follow-up appointment for continued monitoring. 5. If appropriate at this time, discuss ways to remove the nipple shield, after initial let-down. 6. Discuss proper cleaning of the nipple shield.
Policy and Procedure 5.13
Page 1 of 5 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.13 Effective Date: October 1, 2004 Revised Date: February 12, 2025
SECTION: NUTRITION EDUCATION SUBJECT: Breastfeeding Peer Counseling Programs
A. Policy
Combining peer counseling with the on-going breastfeeding promotion efforts in the Maryland WIC Program has the potential to positively impact breastfeeding rates among Maryland WIC participants. Peer counseling has been a significant factor in improving breastfeeding initiation and duration rates among breastfeeding parents in a variety of settings, including low income and WIC populations representing diverse cultural backgrounds and geographical locations (Best Start Social Marketing, Inc. research findings). One of the prime factors that has been attributed to this success is the ability of peer counselors to provide ongoing support and practical suggestions for breastfeeding that are modeled in their own life experiences.
It is reported in the literature that many feel overwhelmed with the various competing demands of parenting and believe breastfeeding is too great a challenge. However, having a peer counselor available for discussion and advice can make breastfeeding less intimidating and more attainable. Breastfeeding parents who have benefited from peer support report improved confidence in their ability to breastfeed (Best Start Social Marketing, Inc. research findings).
Regardless of the funding source, Peer Counseling Programs within Maryland WIC must meet both the requirements in the USDA Breastfeeding Peer Counselor guidelines and this policy. The Maryland WIC Program defines a breastfeeding peer counselor as a paraprofessional peer with personal, successful breastfeeding experience who wants to help others enjoy a positive and successful experience with breastfeeding. Ideally the peer counselor is a current or former WIC participant who shares the same ethnicity, age, language, and cultural background as the participants being counseled. The peer counselor must satisfactorily complete the peer counselor training and identify with, and relate well to, WIC participants.
Peer counselors within the Maryland WIC Program will be trained using a state agency approved protocol, and function following consistent documentation standards (defined in the Peer Counselor Management Materials [PCMM]). Local agencies will be expected to recruit, supervise peer counselors, and assist
Policy and Procedure 5.13
Page 2 of 5 with training. Peer counselors will be compensated for their work through the local agency’s pay scale.
Peer counselors are not health care professionals. They work as members of a team that may include International Board Certified Lactation Consultants (IBCLCs), WIC Designated Breastfeeding Experts (DBEs), breastfeeding specialists, nutritionists, nurses, WIC Competent Professional Authorities (CPAs), WIC Competent Paraprofessional Authorities (CPPAs), and Local and State Agency Breastfeeding Coordinators. They work under the guidance and direct supervision of the Local Agency Peer Counselor Coordinator and with additional technical support of the State Agency Peer Counselor Program Coordinator.
B. Procedure
1. Breastfeeding Peer Counseling Programs must comply with the fiscal requirements in policy and procedure 6.11 BFPC Allowable and Unallowable Expenditures. Request for purchasing materials for demonstration purposes, resources for the Breastfeeding Peer Counseling Program staff, and materials to promote the Breastfeeding Peer Counseling Program (including pamphlets and media campaigns) should be submitted for approval to both the State Breastfeeding Peer Counseling Program Coordinator and the State Fiscal Unit.
2. Each local agency with a peer counseling program will designate a Peer Counselor Coordinator. The Local Agency Peer Counselor Coordinator must be a DBE, meet the qualifications outlined in the Local Agency Peer Counselor Coordinator job description (see PCMM), and be provided designated time to administer and supervise the peer counseling program.
3. Local agencies will recruit and hire peer counselors. Job descriptions developed by the state agency and documented in the PCMM will be used as the basis for peer counselor job functions.
4. Peer counselors will complete both WIC Wise for Breastfeeding Peer Counselors and the Maryland WIC Peer Counselor Training Program prior to independent contact with WIC participants. When able, WIC Wise for Breastfeeding Peer Counselors should be completed first. The state agency will assist with training local agency peer counselors, as schedules allow. If a state agency training is not available during a new peer counselor’s training period, the local agency peer counselor coordinator is responsible for providing the full training, using the State WIC Peer Counseling presentations and materials for new peer counselors. In addition, all peer counselors who are initially trained locally shall attend the next available state agency new peer counselor training. Local Agency Peer Counselor Coordinators are expected to participate in state agency new peer counselor trainings.
5. Peer counselors will directly counsel WIC participants about normal
Policy and Procedure 5.13
Page 3 of 5 breastfeeding issues. Peer counselors will follow protocols, outlined in the PCMM, provided to them during the Maryland WIC Peer Counseling Training Program (with updates provided by the State and Local Agency Peer Counselor Coordinators) to determine frequency of contact with participants and issues to be discussed for specific concerns.
6. Peer counselors will document using the Maryland WIC Program management information system following the contact guidelines in Attachment 5.13A and document the amount of breastfeeding at each contact (even if same as previous contact) or, when not available, using a paper documentation form (Attachment 5.13C). Peer counselors will follow documentation procedures outlined in the PCMM provided to them during the Maryland WIC Peer Counselor Training Program.
7. Peer Counselors in dual roles as CPPAs will not be determining eligibility when performing peer counselor duties. Peer counselors require designated time outside the certification appointment to perform their peer counseling duties. Permission to work as a CPPA and peer counselor will be granted in limited circumstances. The local agency will contact the State Breastfeeding Coordinator and State Breastfeeding Peer Counselor Program Coordinator, who will make the determination with the approval of the State Nutrition and Breastfeeding Unit Chief, State WIC Director and FNS Regional Office.
8. Peer counselors may be expected to work outside of the local agency WIC clinic or business hours.
9. Local agencies are strongly encouraged to partner with community resources to extend breastfeeding support beyond the WIC clinic. For example, a local agency might have peer counselors facilitating breastfeeding support groups in a local hospital or physician office setting. Peer counselor programs should also network with community lactation consultants. 10.A State Agency Peer Counselor Program Coordinator will be designated to support and guide local agency peer counselor programs. This position will not be responsible for direct supervision of peer counselors and will not replace the local agency Peer Counselor Coordinator.
11. Statewide Peer Counselor Meetings will be held 2 times per year. Peer Counselor Coordinator and Peer Counselor attendance at these meetings is required. Two additional meetings for Peer Counselor Coordinators will be held each year, usually by conference call. Peer Counselor Coordinator attendance is required at these meetings.
Policy and Procedure 5.13
Page 4 of 5 Attachments: 5.13 A WIC Breastfeeding Peer Counselor Referral Form 5.13 B Breastfeeding Peer Counselor Confidentiality Statement 5.13 C Breastfeeding Peer Counselor Contact Form
References: Maryland WIC Program Peer Counselor Management Materials Revisions: 10/08 Added that Peer Counselor Coordinator attendance is required at statewide Peer Counselor Meetings.
10/10 Changed State Agency Peer Counselor Program Coordinator to State Agency Peer Counselor Program Manager. Added reference to paper documentation form Attachment 5.13C. Changed Statewide Peer Counselor Meetings will be held 1 - 2 times per year to 2 times per year.
10/12 Revised Attachment 5.13A Peer Counselor Referral and Information Release and Attachment 5.13C Breastfeeding Peer Counselor Contact Form.
10/13 Revised Attachment 5.13A Peer Counselor Referral and Information Release (English and Spanish).
10/14 Added following the contact guidelines in Attachment 5.13A and document amount of breastfeeding at each contact (even if same as previous contact) to Procedure 5.
04/15 Revised Attachment 5.13A Peer Counselor Referral and Information Release (English and Spanish).
10/15 Changed Peer Counselor/Peer Counselor Coordinator Meetings held twice per year and added that Peer Counselor Coordinator Meetings held an additional two times per year. Changed name of statewide position to Peer Counselor Coordinator.
02/19 Added Designated Breastfeeding Expert title. Updated 5.13A to align with USDA contact guidelines.
04/19 Added clarification on duties performed by a breastfeeding peer counselor who also works as a CPPA and approval process.
11/19 Added that the PC Coordinator shall be a DBE. Clarified that PCs will receive revisions to PC Protocols that they follow from the State Peer Counselor Program Coordinator and their Local Agency Peer Counselor Coordinator.
02/25 Added need to follow fiscal requirements of BFPC grant and
Policy and Procedure 5.13
Page 5 of 5 referenced fiscal policy for BFPC programs within this policy. Clarified that BFPCs must be trained locally when a State BFPC training is not readily available and that locally trained BFPCs shall attend the next available State BFPC training.
Attachment 5.13A B-41/0215 02/05/2019
Page 1 of 2
WIC Breastfeeding Peer Counselor Referral and Information Release
Name: ________________________________________ ID#:______________________ Age: ____________________
Phone Number: _________________ Best time to contact: ____________ Preferred Language: _____________________
Mother’s Race: Asian Black or African American White Other: _______________________ Mother’s Ethnicity: Hispanic or Latino? Yes No
Maternity Care Physician: ____________________________________ Hospital: ________________________________ Due Date: __________ First Baby? Yes No Pregnant with multiples: Yes No
Tell us about your breastfeeding experience: _____________________________________________________________ How many children have you breastfed? ____________ Are you currently nursing another child? Yes No How long did you breastfeed your other children? _________________________________________________________ Tell us why you stopped breastfeeding those children: ______________________________________________________ How do you feel about breastfeeding this baby? Definitely will Extremely interested Somewhat interested Not sure Who supports your decision to breastfeed? _______________________________________________________________ What are your plans for returning to work or school? _______________________________________________________ Other concerns or issues: _____________________________________________________________________________
Do you: ➢smoke cigarettes? No Yes Number per day? ______ ➢currently drink beer, wine, or drinks with alcohol? No Yes How many per day? _______ ➢take any medicines? No Yes Name of medication? ____________________________
➢use recreational [street] drugs? No Yes What type? _____________________________
After getting permission, WIC breastfeeding support staff might touch you and/or your baby as they provide breastfeeding information or supplies.
I agree to receiving text messages from the WIC breastfeeding support staff and am aware that I can stop receiving text messages at any time by notifying the Maryland WIC Program.
I give permission, on behalf of my baby, and myself to release the information, weights, and medical conditions contained on this form to the WIC staff, the breastfeeding support staff at the hospital where I receive services, my baby’s pediatrician(s), and my physician(s).
Signature: _____________________________________ Printed Name: ___________________________Date:_______ FOR OFFICE USE ONLY EDD: ADD:
Date of Certification: Date Referral Received: Weekly prior to EDD: 1 week after Once a year until weaned 2 months pregnant 4 weeks prior 2 weeks after 1 year 3 months pregnant 3 weeks prior 3 weeks after 2 years 4 months pregnant 2 weeks prior 4 weeks after 3 years 5 months pregnant 1 week prior 1-2 weeks before returning to work/school 4 years 6 months pregnant Around EDD 6 weeks
7 months pregnant 2-3 days after delivery 3 months
8 months pregnant 5-6 days after delivery 6 months
9 months
If your baby is already here, please complete: Delivery Date: ______________ Weeks of Gestation: _______ Baby’s Doctor: _____________________ Baby’s name: ____________________ Gender: ______ Birth weight: __________ Baby’s name: ____________________ Gender: ______ Birth weight: __________ Multiples: Yes No C-section: Yes No Premature: Yes No
Attachment 5.13A B-41/0215 02/05/2019
Página 1 de 2
Referencia a una Consejera de Lactancia de WIC y Liberación de Información
Nombre: _______________________________________ #ID:______________________ Edad: ___________________
Número de teléfono: _________________ Mejor hora para contactarla: ____________ Idioma preferido: _____________
Raza de la madre: Asiática Negra o Afroamericana Blanca Otro: _______________________ Origen étnico de la madre: ¿Hispana o latina? Sí No
Médico de atención de maternidad: ____________________________________ Hospital: _________________________ Fecha prevista: __________ ¿Primer bebé? Sí No Embarazo múltiple: Sí No
Cuéntenos sobre su experiencia con la lactancia: __________________________________________________________ ¿A cuántos niños le ha dado pecho? ____________ ¿Le está dando pecho a otro niño en este momento? Sí No ¿Durante cuánto tiempo le dió pecho a sus otros hijos? _____________________________________________________ Díganos por qué le dejó de dar pecho a esos niños: ________________________________________________________ ¿Cómo se siente de darle pecho a este bebé? Definitivamente lo haré Extremadamente interesada Algo interesada No estoy segura ¿Quién apoya su decisión de dar pecho? _________________________________________________________________ ¿Cuáles son sus planes para regresar a trabajar o ir a la escuela? ______________________________________________ Tiene otras preocupaciones o problemas: ________________________________________________________________
Usted: ➢¿fuma cigarrillos? No Sí ¿Cuántos al día? ______ ➢¿bebe cerveza, vino o bebidas alcohólicas? No Sí ¿Cuántas al día? _______ ➢¿toma medicamentos? No Sí ¿Nombre del medicamento? ____________________________
➢¿consume drogas recreativas [calle]? No Sí ¿De qué tipo? _____________________________ Si su bebé ya nació por favor conteste lo siguiente: Fecha de nacimiento: ______________ Semanas de gestación: _______ Pediatra: _____________________ Nombre del bebé: ____________________ Sexo: ______ Peso al nacer: __________ Nombre del bebé: ____________________ Sexo: ______ Peso al nacer: __________ Múltiples: Sí No Cesárea: Sí No Prematuro: Sí No Después de obtener permiso, el personal de apoyo de WIC podría tocarla a usted y/o a su bebé cuando están proporcionando información o suministros de lactancia.
Acepto recibir mensajes de texto del personal de apoyo de WIC y sé que puedo dejar de recibir los mensajes de texto en cualquier momento al notificar al Programa WIC de Maryland.
Doy permiso, en nombre de mi bebé y mío, para que se libere la información, los pesos y las condiciones médicas contenidas en esta forma al personal de WIC, al personal de apoyo a la lactancia en el hospital donde recibió los servicios, al pediatra de mi bebé y a mi médico(s).
Firma: _____________________________ Nombre en letra de molde: ___________________________ Fecha:_______ SÓLO PARA USO OFICIAL: Fecha probable: Fecha real:
Fecha de certificación: Fecha en que se recibió la referencia: Semanal previo a fecha probable: 1 semana después Una vez al año hasta el destete 2 meses de embarazo 4 semanas previas 2 semana después 1 año 3 meses de embarazo 3 semanas previas 3 semana después 2 años 4 meses de embarazo 2 semanas previas 4 semana después 3 años 5 meses de embarazo 1 semana previa 1-2 semanas antes de regresar a trabajar o a la escuela 4 años 6 meses de embarazo Alrededor de la fecha probable 6 semanas
7 meses de embarazo 2-3 días después del nacimiento 3 meses
8 meses de embarazo 5-6 días después del nacimiento 6 meses
9 meses
Attachment 5.13 B Attachment 5.13 B
Page 1 of 1 Maryland WIC Program Breastfeeding Peer Counselor Program Confidentiality Statement Trust and confidence are needed for a successful program. This trust must be on all levels…between supervisors and peer counselors, between peer counselors and colleagues, and between peer counselors and clients. WIC Participants share personal information in order to be served by WIC. This includes medical, financial, and personal information. At the same time, clients have the right to know that the information they give to the program will be kept confidential to the fullest extent allowed by law. It is our responsibility to respect their privacy and not discuss client information. Discussing confidential information to anyone outside the WIC clinic or WIC Breastfeeding Support group is prohibited. This includes ensuring that the participants’ records and materials in your possession, whether paper or computerized, are not able to be viewed by anyone other than authorized WIC staff. Agreement I have carefully read the above Confidentiality Agreement and understand the confidential nature of all participants' information and records. I understand that it is my job to share participant information only with staff involved in the participant’s case, and I understand that I am prohibited by law from disclosing any such confidential information to unauthorized persons. However, I also understand that there are limited circumstances when the law requires the WIC Program to disclose certain information to government officials, or as properly authorized in writing. If I ever receive a request for participant information that comes from outside of the WIC Program or WIC Breastfeeding Support group, I will immediately forward that request to my supervisor. If I am unsure whether I should disclose participant information, I will ask my supervisor for instructions. Name (please print) _______________________________ Signature _______________________________________ Date ______________
Witness Name (please print) ________________________ Witness Signature ________________________________ Date _______________
Attachment 5.13 C
Attachment 5.13 C
Page 1 of 1 Breastfeeding Peer Counselor Contact Form
Mother’s Name: _____________________________ Baby’s Name: __________________________
Mother’s ID Number: _________________________
Phone number: ___________________ Delivery date: ____________ Birth weight: _____________
Date Contact Method Contact Topic Amount of Breastfeeding No Contact Reasons Call Back Date
Phone
Clinic: Ind
Clinic: Class
Clinic: Group
Hospital
Text Yes No Protocol(s): Exclusive
Mostly
Some
Toddler Canceled Appointment
Client Refused/Declined
Left Message On Voice Mail/Answering Machine
Left Message w/ Person
Moved Out of State
No Answer
No Show
Phone Busy
Phone Disconnected
Phone Not Accepting Calls
Wrong Phone Number
Is this child routinely fed something other than breast milk? Yes No Age when feeding started: ______________________________________ Type of Food: ___________________________________
Breastfeeding Ended Date or Total Breastfeeding Duration: _________________________________ Breastfeeding Ended Reason: __________________________________________
Breastfeeding Aids:
Referrals:
Comments:
October 2008
Policy and Procedure 5.14 has been removed.
October 2008
Policy and Procedure 5.14A has been removed.
October 2008
Policy and Procedure 5.14B has been removed.
October 2008
Policy and Procedure 5.14C has been removed.
October 2008
Policy and Procedure 5.14D has been removed.
October 2008
Policy and Procedure 5.14E has been removed.
October 2008
Policy and Procedure 5.14F has been removed.
Policy and Procedure 5.15
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 5.15 Effective Date: October 1, 2012 Revised Date: February 5, 2019 SECTION: NUTRITION EDUCATION SUBJECT: Staff Breastfeeding Support Roles
A. Policy
All Maryland WIC Program staff influence Maryland WIC participants and therefore are responsible for breastfeeding promotion and support within each staff person’s role. The State Agency provides staff three levels of breastfeeding training during new employee trainings. (For more information about breastfeeding trainings see Policy and Procedure 5.09.) The local agency continues to enhance and build upon this foundation of breastfeeding knowledge.
After all three levels of new employee training are completed, each Maryland WIC employee shall meet with his/her local agency Breastfeeding Coordinator or her designee to discuss breastfeeding support roles. The goal of this process is to: • Provide each employee, regardless of his/her WIC role, an opportunity to use the additional breastfeeding knowledge gained during new employee trainings • Provide growth potential for each employee • Put into practice the philosophy that each employee in WIC has a role in promoting and supporting breastfeeding • Create an environment of breastfeeding support that minimizes wait time for participants
B. Procedure
The Local Agency Breastfeeding Coordinator shall be responsible for overseeing this process.
1. Within two months after each employee completes Grow and Glow, Part 2, the employee shall meet individually with the Local Agency Breastfeeding Coordinator or her designee (the Breastfeeding Peer Counselor Coordinator or other staff IBCLC) to discuss what breastfeeding support roles each sees the employee taking on. This conversation shall include:
Policy and Procedure 5.15
Page 2 of 3
a. What areas within breastfeeding promotion/support the employee feels comfortable with.
b. Which areas within breastfeeding the employee is interested in learning more about and taking on roles in the future.
c. Feedback from the Breastfeeding Coordinator/designee shall be provided to the employee about his/her breastfeeding role(s).
2. After the meeting has concluded, the Breastfeeding Coordinator shall speak with the Local Agency Coordinator to communicate the outcome of the discussion.
3. The Breastfeeding Coordinator or designee shall update the Breastfeeding Support Roles Table in the Nutrition Services Plan. It is recommended that this table be updated throughout the year, after discussion with each employee.
Staff breastfeeding support roles shall be reviewed, and revised if applicable, at least annually, prior to submitting the Nutrition Services Plan (Policy and Procedure Attachment 5.06 A). Staff are encouraged to take on additional breastfeeding support roles after mastering all roles assigned throughout the year.
Attachments:
References:
5.15A Breastfeeding Support Roles
Policy Guidance, Breastfeeding Food Package, Issued May 20, 2009. Using Loving Support to Grow and Glow in WIC (Breastfeeding Competency Training).
Revisions:
10/15 Removed notation allowing that during the transition year, staff have until June 2013 for employees to have the breastfeeding support role discussion. Added that staff are encouraged to take on additional breastfeeding support roles after mastering roles assigned. Added Baby Behavior as a suggested topic on Attachment 5.15 A.
Policy and Procedure 5.15
Page 3 of 3 02/19 Added Enjoye breast pump on Attachment 5.15A. Added Baby Paced Bottle Feeding as a suggested role on Attachment 5.15A.
Attachment 5.15 A
Attachment 5.15 A 02/05/2019 Page 1 of 1
Breastfeeding Support Roles
While all staff participate in providing guidance to breastfeeding participants, staff identified for specific breastfeeding support roles will: • Serve as a resource for the designated areas • Provide counseling in these designated areas when a colleague is not comfortable doing so
Suggested Support Role Options:
Basic Breastfeeding Promotion and Support Roles • Breastfeeding Promotion • “Selling” the Exclusive Breastfeeding Food Package • Persuading Continuation of Exclusive Breastfeeding (Taking no formula) • Encouragement of Skin-to-Skin • Support for Nursing in Public • Referrals
Intermediate Breastfeeding Promotion and Support Roles • Increasing Breastfeeding/Reducing Formula Use • Breast Pump Instruction: o Manual Pump (Harmony) o AC Adapter Pump (Nurture III, Enjoye) o Automatic Suction (Pump in Style) o Hospital-Grade Electric (Lactina/Elite) • Positions for Breastfeeding • Working and Breastfeeding • Baby Behavior • Baby Paced Bottle Feeding
Advanced Breastfeeding Support Roles • Latch • Fitting Nursing Bras • Counseling over the Telephone • Breastfeeding Multiples • Breastfeeding an Older Baby/Toddler Breastfeeding • Vitamin D • Other __________________________________________________
(chapter-6)Maryland WIC Program Policy and Procedure Manual Chapter 6: Financial#
(chapter-6)(document-1)#
FINANCIAL MANAGEMENT TABLE OF CONTENTS SECTION SUBJECT EFFECTIVE DATE 6.00 Financial Management October 1, 1990 6.00A Cost Allocation Plan 6.01 Time Studies Requirements for Staff July 1, 2004 Paid with WIC Funds 6.01A Definition of Activities 6.02 Inventory July 1, 2004 6.02A WIC Inventory Form 6.03 Allowable Costs for Program Support Materials October 1, 2005 6.04 This policy has been removed 6.05 Outreach, Nutrition Education, and Breastfeeding July 1, 2010 Promotion Items 6.06 Allowable Administrative/Fiscal Support Salaries July 1, 2010 6.07 Clinic Location, Leases, and Construction or October 1, 2010 Renovation 6.07A Sample Cost Allocation Plan 6.07B Project Proposals for WIC OA and Infrastructure Funding 6.07C Federal Form Attachment A – Worksheet for Request to Purchase Real Property 6.07D Federal Form Attachment A – Worksheet for Request to Renovate or Repair Real Property 6.07E Civil Rights Impact Analysis Document
6.08 Procurement October 1, 2013 6.08A Procurement Solicitation Log 6.09 Mileage Reimbursement Requirements October 1, 2013 6.09A Vehicle Mileage Log 6.10 Travel Reimbursement Requirements October 1, 2014 6.11 Breastfeeding Peer Counseling Program July 28, 2020 Expenditures
Policy and Procedure 6.00
Page 1 of 10
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.00 Effective Date: October 1, 1990 Revised Date: April 24, 2026 SECTION: Financial Management SUBJECT: Overview of Financial Management
A. Policy
Financial Management of the Maryland State WIC Program, and WIC local agencies that are funded by the Maryland State WIC Program, is governed by applicable Federal regulations, State of Maryland regulations, and policies and procedures issued by the State WIC Office.
The regulations, circulars, and policies that govern operations of the WIC state and local agencies are:
1. Federal
a. Federal Register 7 CFR Part 246 WIC Program Consolidated Regulations;
b. 2 CFR 200 Uniform Administrative Requirement, Cost Principals, and Audit Requirements for Federal Awards; and
c. FNS Informational Communications Memorandum on Prior Approval Guidance.
2. State
a. COMAR 10.54.02 Department of Health, Special Supplemental Nutrition Program for Women, Infants and Children;
b. Local Agency Policy and Procedure Manual;
c. WIC Conditions of Grant Award;
d. WIC and BFPC Budget Package and WIC Budget Instructions; and
e. Local Health Department Funding System Manual.
Policy and Procedure 6.00
Page 2 of 10
All of the above referenced federal and state regulations are available on-line and should be on file at the local agency.
The WIC Conditions of Grant Award and the WIC and Breastfeeding Peer Counselor (BFPC) Budget Package and WIC Budget Instructions are revised annually. These updated files are issued as attachments to the annual local agency grant award letter.
The applicable regulations and policies should be consulted whenever a question is raised concerning allowable costs or procedures. If further clarification is needed, the State WIC Office should be contacted. If necessary, the appropriate federal or state authority will be contacted for explanation or clarification.
B. Procedure
1. Accountability / Program Costs
a. General
Each WIC local agency must maintain an accounting system and separate records relating to the WIC grant which conform to all state and federal regulations as well as generally accepted accounting principles. Any expenditure charged to a WIC grant must be traceable to source documentation.
Federal regulations require that records be retained for at least three years from the filing of the final closeout report as outlined in section B.3 of this policy. USDA has the option of requiring a longer record retention period if it is felt to be justified, or if any of the conditions specified in Section 246.25 (a) (2) of the federal regulations exist.
WIC funds are divided into two broad categories: Food funds and Nutrition Services and Administration (NSA) funds. Local agencies are not awarded Food funds. NSA funds are further subdivided into the following cost categories:
i. Certification
ii. Nutrition Education
iii. Breastfeeding Promotion and Support
iv. Breastfeeding Peer Counselor Support
v. Program Operations
Separate accumulation of costs under each of these categories must be maintained. The WIC Budget Instructions provide further guidance on cost allocation. The WIC local agency shall not have expenditures that exceed the award for the current fiscal year. Expenditures in excess of the current fiscal year award will be disallowed and not reimbursed by the Program.
Policy and Procedure 6.00
Page 3 of 10
All expenditures must be allocable, allowable, reasonable, and necessary for the proper administration and operations of the WIC Program.
b. Nutrition Education and Breastfeeding Spending Requirement
At least 20% of NSA funds expended by each local agency must be for nutrition education. In addition, at least 5% of NSA funds expended by each local agency must be for breastfeeding promotion and support.
c. Time Studies
Local agency staff are required to perform time studies during the first month of each quarter of the State Fiscal Year (July, October, January, and April) or on a daily basis under certain circumstances. See Policy and Procedure 6.01 Time Study Requirements for Staff Paid with WIC or Breastfeeding Peer Counselor Funds for further guidance. Salary and fringe cost expenditures for each quarter are allocated to the appropriate cost category based on the time study percentages.
d. Travel
All travel reimbursement must be made in accordance with Policy and Procedure 6.10 Travel Reimbursement Requirements.
e. Other Costs
Costs other than those for nutrition education and breastfeeding promotion and support must be allocated to the appropriate cost category on the monthly/quarterly expenditure report.
Indirect costs are those costs incurred for a common purpose benefiting more than one program and not readily assignable to the program benefited. The WIC Program limits indirect costs to a specified percentage of actual expenditures for eligible salary line items (not including fringe benefits). This is further explained in the WIC Budget Instructions that are included with the annual local agency grant award letter.
f. Inventory Records
Local agencies are required to maintain equipment inventory records for all equipment items that are purchased with WIC grant funds. These records should allow easy identification of each item and its location.
See Policy and Procedure 6.02 Inventory Requirements for further guidance.
g. Items Requiring Specific State WIC Agency or USDA Approval
Policy and Procedure 6.00
Page 4 of 10
Items purchased using WIC Program funds after the original budget was approved must be approved in writing by the State WIC Financial Officer. All requests are to be submitted via email. It is the responsibility of the Local Agency to retain approvals for recordkeeping purposes.
Purchases Over $250
Written approval for purchases of sensitive equipment costing $250.00 or more is required by the State WIC Financial Officer. Sensitive equipment includes capital or non-capital items including computer equipment such as laptops, tablets, and notebook computers. Portable items such as tools, hand radios, and cameras that are prone to theft and concealable in a handbag or briefcase are also considered sensitive items. Equipment items that are too large for concealment, such as typewriters and projectors, shall be considered sensitive items if there is a history of loss or theft within a particular local agency. Firearms and other law enforcement type weapons are always considered sensitive regardless of acquisition cost.
Purchases Over $500
Written approval for purchases of non-sensitive equipment costing $500.00 or more is required by the State WIC Financial Officer. Non-sensitive items are all other equipment that is not described above as sensitive equipment.
Purchases Over $5,000
The USDA must be notified in writing by the State WIC Office of any automation services or equipment purchase totaling $10,000 to $99,999 within 60 days of the expenditure or contract execution.
USDA approval is required prior to the purchase of any non-computer equipment item with a unit cost of $25,000 or greater.
WIC State Office approval is required prior to the start of any capital improvement project (including repairs) if the total cost is $5,000 or greater. USDA approval is required prior to the start of any capital improvement project (including repairs) if the total cost is $10,000 or greater. Refer to Policy and Procedure 6.07 Clinic Location, Leases, and Construction or Renovation for instructions.
Incentive/Outreach Items
Prior written approval from the State WIC Financial Officer is required for the purchase of all incentive/outreach items if the unit cost exceeds $8.00. See Policy and Procedure 6.05 Outreach, Nutrition Education and Breastfeeding Promotion Items.
Documentation
Policy and Procedure 6.00
Page 5 of 10
For the items that require approval, a copy of the approval from the State WIC Financial Officer must be maintained in the local agency files. When budget modifications are submitted, the approved items must be included in the modified budget.
Budget Line Item Modifications
Any line item modification more than 10% above the original amount budgeted requires justification for the additional costs. The justification is to be submitted with the budget modification and requires prior approval from the State WIC Financial Officer.
h. Audits
In accordance with the provisions in Federal Register 2 CFR 200, all non-federal entities that expend $1,000,000 or more in a year in federal awards shall have a single or program-specific audit conducted for that year. WIC local agencies that are not operated by a local health department must submit a copy of the annual single audit report to the WIC State Office upon its completion or nine months after the close of the fiscal year whichever comes first.
To ensure that accurate reports and record keeping are in place in each local agency, an audit is performed by the Department of Health Audit Division during the regular audit of the Local Health Department or Local Provider. A separate audit report is issued for each WIC local agency. Should the audit result in funds being due to the State, the funds are collected and returned to USDA.
USDA and other federal and state agencies reserve the right to audit a local agency's operations at any time.
i. Financial Review
The State WIC Program routinely performs Management Evaluations of local agencies. Prior to the start of the Management Evaluation, an electronic letter will be sent to the local agency fiscal staff and local agency coordinator requesting that documentation be submitted. The requested documentation is to include, but is not limited to, cost allocation plans, proof of payment, records for costs reported to the WIC program, spending approvals, timesheets, and records for time studies. Documents should be submitted in electronic or paper form in the timeframe stated in the letter. Expenditures may be disallowed if supporting documentation cannot be provided. Disallowed expenditures are subject to repayment to the state WIC office. WIC funds shall not be used for the repayment of disallowed expenditures.
During the Management Evaluation, the WIC financial management staff will schedule an on-site appointment with the local agency coordinator to perform a physical inventory of equipment. The on-site visit may also include a review of certain accounting records and procedures.
Policy and Procedure 6.00
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Individual training sessions on WIC financial management policies, recordkeeping, reporting, and time studies are provided to all new agency coordinators and fiscal officers. Additional training will be provided to any local agency staff upon request.
2. Funding, Caseload Assignments and Reporting Requirements
a. WIC Grant
Local agency NSA funding is awarded on a state fiscal year basis (July 1st through June 30th). Funding is awarded using the caseload assigned to each local agency, the rate per participant and base funding (based on caseload assignment). Funding rates may be adjusted annually and are subject to the availability of funding.
NSA Funding formula (per participant rate x caseload assignment) + Base Funding = SFY Award
1) Base funding
$660,000 for a caseload up to 3,000 participants; $770,000 for a caseload from 3,001 to 6,000 participants; $920,000 for a caseload of 6,001 to 13,000 participants; $725,000 for a caseload of 13,001 to 20,000 participants; $560,000 for a caseload of 20,001 or more participants.
2) Per Participant Rate
$137 per participant.
b. Breastfeeding Peer Counselor (BFPC) Funding
Local agency BFPC funding is awarded on a state fiscal year basis (July 1st through June 30th). BFPC funding acceptance is voluntary for local agencies. BFPC awards are determined by using the estimated number of pregnant and breastfeeding women participants in each participating local agency and the rate per participant. Funding rates may be adjusted annually and are subject to the availability of funding.
Breastfeeding Peer Counselor Funding formula (per participant rate x estimated pregnant and breastfeeding women participants) = SFY Award
1) Per Participant Rate
$95.00 per estimated pregnant women and breastfeeding women participant.
c. Caseload Assignments
Policy and Procedure 6.00
Page 7 of 10
Local agency caseload assignments are determined each year in April for the State fiscal year starting July 1st. Assignments are based on actual participation for the current year, special populations served, percent of target population being served, and any other relevant information that is available.
Caseload assignments and actual participation are reviewed on a monthly basis. Caseload assignments are normally adjusted once during the year, if indicated, based on actual participation but may be adjusted more frequently at the discretion of the State WIC Office.
Local agencies are required to serve an average of at least 97% of their caseload assignment during the year. If a local agency does not meet this requirement, their caseload assignment may be reduced for the following year.
d. Local Agency Budgets
Local agencies should refer to the WIC Budget Instructions when preparing their annual budgets and budget modifications. Local agency budgets are due at the end of May or beginning of June each year. This is identified in the annual Budget Instructions. Budget modifications are usually limited to one per year which is due with the third quarter expenditure report.
The State WIC Office requires an agency Cost Allocation Plan for each budget line item that is a shared cost. The cost allocation sample format in attachment 6.00A can be modified, as needed, to meet this requirement.
e. Monthly/Quarterly Expenditure Reports
The State WIC Office requires the submission of expenditure reports on a quarterly or monthly basis (as agreed upon with the State WIC Office). The format for the monthly/quarterly expenditure report is included in the WIC Budget Instructions and WIC Budget Package. Expenditure reports must be submitted electronically to the State WIC Office within 30 days after the end of the month/quarter being reported. If this deadline cannot be met, a request for an extension, with justification stating the reason for lateness, must be made to the State WIC Financial Officer or the State WIC Director in advance of the 30 day deadline. The State WIC Financial Officer or the State WIC Director will approve or deny the request in writing.
It is essential to report expenditures in the appropriate month/quarter. For example, all expenditures that were applicable to the quarter ending in September (July 1 – September 30) must be reported on the quarterly expenditure report for the quarter ending September 30th.
The 1st quarter expenditure report is critical because it closes out the Federal Fiscal Year. If 1st quarter charges are not charged appropriately, they cannot be charged to the remaining quarters in the State Fiscal Year and will be disallowed for not maintaining
Policy and Procedure 6.00
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fiscal year integrity.
f. Compliance
1) Adherence to all instructions and due dates listed in the WIC Program Budget Package is required to maintain compliance with the terms and conditions of the Federal Award. If found non-compliant, one or more of the following actions will be taken in accordance with the 2 CFR 200.338 Remedies for Noncompliance:
i. Temporary withholding of cash payments pending correction of the deficiency by the non-Federal entity or more severe enforcement action by the Federal awarding agency;
ii. Disallowance of all or part of the cost of the activity or action not in compliance:
a. Costs determined unallowable will be charged back to the agency;
b. Late submissions will have a portion of funding disallowed according to the following formula: Disallowed Cost = (Total budgeted Indirect Cost ÷ number of business days in the fiscal year) × (number of business days past the assigned due date) × 15%.
iii. Wholly or partly suspending or terminating the Federal award;
iv. Initiating suspension or debarment proceedings as authorized under 2 CFR part 180 and Federal awarding agency regulations;
v. Withholding further Federal awards for the project or program;
vi. Other remedies that may be legally available.
g. Local Agency Payments
Local Agency payments will be made upon receipt and verification of a monthly/quarterly expenditure report. Payments are made for actual expenditures after they have occurred. Payments are made in accordance with the Local Health Department Funding System Manual and/or the local agency’s contract (for non-profit local agencies). h. Dietetic Internship 1) In the event an Intern does not fulfill the requirements of the memorandum of understanding for the dietetic internship program and must repay the Program, a payment plan can be requested. Written approval of the payment plan shall be obtained from the State WIC Director. 2) A copy of the signed agreement between the intern and the local agency
Policy and Procedure 6.00
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outlining the payment plan shall be sent to the State WIC Financial Officer. 3) Repayment shall be sent to the State WIC Finance Office within 30 days of receipt unless a repayment plan has been approved by the WIC State Office.
3. Record Retention Schedule
Program records must be retained for at least three (3) years following the date of filing the final closeout report for the period to which the report pertains. For example, the closeout report for Federal Fiscal Year 2022 was filed at the end of February 2023. All records for FFY 2022 must be retained for a period of three (3) years after the filing date. The following dates indicate when program records may be destroyed for each of the applicable Federal Fiscal Years:
Federal Fiscal Year
Dates Records May Be Destroyed FFY 2021 (10/20 – 9/21)
March 15, 2025 FFY 2022 (10/21 – 9/22)
March 15, 2026 FFY 2023 (10/22 – 9/23)
March 15, 2027 FFY 2024 (10/23 – 9/24)
March 15, 2028 FFY 2025 (10/24 – 9/25)
March 15, 2029 FFY 2026 (10/25 – 9/26)
March 15, 2030 FFY 2027 (10/26 – 9/27)
March 15, 2031 FFY 2028 (10/27 – 9/28)
March 15, 2032 FFY 2029 (10/28 – 9/28)
March 15, 2033
Litigation, claim, negotiation, audit, or other action involving records may extend the three (3) year requirement. If any of the above mentioned actions occur, the program records must be retained until all issues have been resolved or until the end of the three (3) year period, whichever is later.
Attachments: 6.00 A Cost Allocation Plan
References:
1. 7 CFR Part 246 WIC Program Consolidated Regulations 2. 2 CFR 200 3. COMAR 10.54.02 Department of Health, Special Supplemental Nutrition Program for Women, Infants and Children 4. Local WIC Agency Policy and Procedure Manual 5. WIC Conditions of Grant Award 6. Local Agency Budget Instructions 7. Informational Communications Memorandum on Prior Approval Guidance 8. Local Health Department Funding System Manual
Policy and Procedure 6.00
Page 10 of 10
Revisions: 10/01/10 Revised to agree with Budget Instructions 10/01/12 Revised B.3. Record Retention Schedule 10/01/13 Revised to delete WIC Budget Package and WIC Budget Instructions as an attachment. 10/01/2014 Revised Financial Review section to include information on the submittal of all documents to the State finance office in an electronic or paper format by the date specified in the electronic letter. Increased threshold for audits in B. 1. G. and the retention dates in B.3. 10/1/2015 Changed federal citations, clarified financial review information and requirements for purchases needing state approval. 3/29/2016 Added Compliance protocol to Funding, Caseload Assignments and Reporting Requirements 6/28/2016 Removed References #2-5 and replaces with 2 CFR 200 and renumbered #6-9 to #3-6. 11/15/2016 Added Section 2 to include funding formulas for the WIC Grant and the Breastfeeding Peer Counselor Grant. 1/10/2017 Added reference #7 SFP 10-017, Updated Prior Approval Guidance and #8 Local Health Department Funding System Manual. Corrected the statement in B1.f to state non-computer equipment. Added section B.2.g for Local Agency Payments. 6/12/2017 Updated B.3. to include litigation, claim, negotiation. 8/22/2018 Added intern repayment, removed dates for base funding, update base funding figures, updated record retention dates, updated the Department name. 09/24/2019 Updated base funding, record retention dates and minor clarifications. 05/04/2020 Updated base funding, record retention dates, added WIC expenditure language & increased individual cost per item to $8 to be consistent with 6.05. 4/26/2021 Updated base funding, record retention dates 06/15/2022 Updated base funding, record retention dates, and added local agency payment for actual expenditures 06/12/2023 Updated base funding, per participant funding, and added edits for policy names, expected documentation, budget and audit due dates. 04/03/2024 Updated base funding and removed past years of record retention schedule & changed SFP #10-017 name to Informational Communications Memorandum on Prior Approval Guidance 02/12/2025 Updated base funding and per participant funding and record retention schedule & thresholds from CFR 200. 04/24/2026 Pending Updated base funding and per participant funding and record retention schedule
Attachment 6.00A AGENCY: SFY: = NUMBER OF TOTAL EMPLOYEES = NUMBER OF WIC EMPLOYEES Line Item # Line Item Description Methodologies used to calculate WIC's portion of costs incurred. 0301 Postage 0305 Telephone (FYI: phone costs can not be based on square footage of the facility.) 0405 In-state Travel 0409 Out-of-State Travel 0415 Training 0420 Stipend/Tuition 0604 Electricity 0613 Water 0615 Utilities - Combined 0701 Gas and Oil 0703 Insurance & Title 0705 Vehicle Maintenance & Repair 0801 Advertising 0812 Personnel Investigations 0814 Contractual Labor 0834 Photocopier Rental 0833 Equipment Repair & Maintenance 0835 Equipment Service Contracts 0838 Software 0839 Software Maintenance 0853 Maintenance 0854 Housekeeping 0856 Indirect Cost Actual WIC Employee salary costs used for calculation 0869 Photography (Commercial) 0873 Printing Attachment 6.00A WIC Local Agency Cost Allocation Plan
Attachment 6.00A AGENCY: SFY: = NUMBER OF TOTAL EMPLOYEES = NUMBER OF WIC EMPLOYEES Line Item # Line Item Description Methodologies used to calculate WIC's portion of costs incurred. Attachment 6.00A WIC Local Agency Cost Allocation Plan 0885 Trash Disposal 0899 Special Projects 0909 Cleaning Supplies 0919 Educational Supplies 0957 Medical Supplies 0965 Office Supplies 0986 Other Supplies 1060 Computer Equipment * 1073 Office Equipment * 1180 Personal Computer Equipment * 1192 Medical Equipment * 1193 Office Equipment * 1331 Dues & Memberships (FYI - WIC can only be charged for dues and memberships that directly relate to the operation of the WIC Program. 1332 Insurance 1334 Rent (FYI: floor plans must be provided each year with WIC spaces highlighted)
Attachment 6.00A AGENCY: SFY: = NUMBER OF TOTAL EMPLOYEES = NUMBER OF WIC EMPLOYEES Line Item # Line Item Description Methodologies used to calculate WIC's portion of costs incurred. Attachment 6.00A WIC Local Agency Cost Allocation Plan ADDITION LINE ITEM NUMBERS USED BY YOUR AGENCY:
Policy and Procedure Number 6.01 Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number 6.01 Effective Date: July 1, 2004 Revised: June 11, 2026 SECTION: FINANCIAL MANAGEMENT SUBJECT: Time Study Requirements for Staff Paid With WIC or Breastfeeding Peer Counselor Funds A. Policy Time studies shall be performed at least quarterly by all State and local WIC agency staff persons who have any portion of their salary paid with WIC funds. Time studies shall document the percentage breakdown of WIC salaries charged to nutrition education, breastfeeding promotion and support, client services, and program operations. Examples of activities that should be reported in each of these cost centers are shown on Attachment 6.01A Definition of Activities. In addition, under certain conditions, employees whose salaries are split between various funding sources may be required to complete daily time studies. If a daily time study is required, salary expenditures allocated to the WIC and Breastfeeding Peer Counselor (BFPC) grants shall match the documented time in the corresponding Programs. All time and effort shall be documented and shall support the expenditure allocated to the WIC or BFPC grant. B. Procedure 1. Quarterly time studies shall be conducted during the first month of each quarter, i.e. July, October, January, and April. 2. Time study data shall be entered into the appropriate time study screens in the management information system. Time studies are broken down into time spent conducting activities for general WIC funds (client services, program operations, nutrition education, and breastfeeding promotion and support), BFPC grant funds, and non-WIC time. 3. All types of leave (annual, sick, personal, administrative, furloughs) shall be entered into the appropriate time study screens in the management information system. 4. Definitions of Standard and Non-Standard work schedules.
Policy and Procedure Number 6.01
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A. Standard Work Schedule: an employee who works the same
number of days and hours in the applicable programs each pay period and the number of days and hours never varies. 1) Example: an employee works every Monday for 4 hours for BFPC and number of hours never varies in a pay period. The remainder of time is allocated to WIC. B. Non-Standard Schedule: an employee who may work a different number of days and/or hours in the applicable programs each pay period. 1) Example: an employee works one Monday for 4 hours for BFPC and the next Monday for 2 hours for BFPC. The remainder of time is allocated to WIC.
5. Listed below are the time study frequency requirements for employees paid with WIC or BFPC Funds.
A. No time studies are required for employees who: 1) work only in the BFPC Program providing only BFPC services and whose salaries are charged entirely to the BFPC budget
B. Quarterly time studies are required for employees who: 1) work only in the WIC Program; or 2) work in both the WIC Program and the BFPC Program on a standard schedule;
C. Daily time studies are required for employees who: 1) work in both the WIC and BFPC Program on a non-standard schedule; or 2) work in both the WIC or BFPC Program and another state or federally funded program.
6. The employee shall certify that the time study data is accurately entered into the management information system is complete and correct.
7. The Local Agency shall review each time study entry for completion and accuracy and approve time study data entered into the management information system by the due date listed in the WIC Budget Instructions.
8. The Local Agency shall complete the Daily WIC-BFPC-NonWIC Worksheet Salary Calculations tab in the WIC Budget excel file using the data from the Daily Time Study Percentages WOW Report for all employees who are required to complete daily time studies.
9. The Local Agency shall use the total “percentages of WIC Hours” at the bottom of the Quarterly Time Study Percentages Report. This percentage shall be used to allocate salary and fringe expenditures as well as
Policy and Procedure Number 6.01
Page 3 of 3 expenditures in other appropriate line items (see Local Agency Budget Instructions for additional details) to the Nutrition Education, Breastfeeding Promotion and Support, Client Services, and Program Operations cost centers. 10. During the Management Evaluation, or any other time deemed appropriate by the State WIC Office, individual time study data may be reviewed and compared against time sheets and payrolls.
-------------------------------------------------------- Attachments: 6.01 A Definition of Activities
--------------------------------------------------------- References: 1. FNS Instruction 807-3
Revisions: 10/01/08 Changed Category Administration to Program Operations 04/01/11 Modified to include incorporation of time study data in the management information system. 10/01/12 Deleted 6.01A, B, and C; now included in WOW. Renamed 6.01D to 6.01A 06/11/26 Added language clarifying salary cost allocation and documentation. Clarified standard vs non-standard schedule using examples. Revised daily time study requirements.
Attachment 6.01A 06/11/2026 Page 1 of 4
DEFINITIONS OF ACTIVITIES
The following are examples of activities reflected on the Time Study Record in the management information system.
Nutrition Education:
Individual counseling - providing a participant with information about nutrition for women, infants, and children or related topics, including information about why the WIC foods are prescribed and how to purchase, store, prepare, and use them during certification or a high risk counseling session. Contact may be face-to-face, virtual, or a telephone consultation. Group nutrition education sessions in which information, as described above, is provided to participants or their caregivers during benefit distribution or at other local agency events, such as community fairs. Following up with participants regarding completion of online nutrition education and assessment of understanding and readiness to change. Discussing nutrition information with participant’s health care providers and WIC vendor staff to reinforce consistency of nutrition messages to participants or their caregivers. Preparation for individual and group nutrition counseling/education/training sessions, including the research and writing of lesson plans and individual nutrition care plans; the research and evaluation of, or procurement or design and development of written nutrition education support materials; audiovisual aids such as slides or videos, procurement of foods, and room arrangements for sessions. Training related to nutrition education for WIC and non-WIC in-kind staff. Monitoring of nutrition education activities, including individual participant record reviews and participant satisfaction surveys. Copying, ordering, mailing, stocking, and organizing WIC support materials and aids such as written nutrition education materials, posters, video, audiovisual equipment, food models, nutrition games or puzzles, and incentives for use in WIC clinics. Mailing nutrition education materials to participants as a follow up to individual counseling or group sessions. Attending nutrition education workshops, conferences, and professional meetings and in- services at staff meetings; reading nutrition books, journals, newsletters, and related materials as well as preparations for or procurement of these items; state and local committee activities. Design, or procurement of materials for, development, and installation of nutrition education displays, including bulletin boards, posters, and banners. Development of the annual nutrition education program plan. Research related to WIC authorized foods and formulas to better educate WIC participants regarding allowed foods. Travel time and documentation of travel and expenses related to nutrition education activities, prorated according to time spent exclusively on nutrition education.
Attachment 6.01A 06/11/2026 Page 2 of 4
Breastfeeding Promotion and Support:
Individual counseling of pregnant or breastfeeding participants conducted during certification or in high risk counseling sessions. Contact may be in person, virtual, or a telephone consultation. Group sessions provided for participants or their caregivers during benefit distribution or at other local agency events, such as breastfeeding baby showers or community events. Copying, ordering, mailing, stocking, and organizing of breastfeeding promotion and support materials and aids such as written materials, posters, video, audiovisual equipment, breastfeeding aids such as pads, shells, supplemental nursing systems, breast models, breastfeeding dolls, or incentives for use in WIC clinics. Discussing breastfeeding issues with participants’ health care providers to reinforce consistency of care to participants. Preparation for individual and group breastfeeding counseling/education sessions, including the research and writing of lesson plans and individual nutrition care plans; record reviews; the research and evaluation of, procurement or design and development of written materials; audiovisual aids such as slides, or video, procurement of foods, and room arrangements for sessions. Mailing of breastfeeding materials to participants as a follow up to individual counseling or group sessions. Attending breastfeeding workshops, conferences, and professional meetings, including networking meetings and in-services at staff meetings; reading of professional books, journals, newsletters, and related materials as well as preparations for or procurement of these items; state and local committee activities. Training of WIC and non-WIC in-kind staff who will provide breastfeeding promotion and support to participants, including research, preparation of materials for, conducting, and evaluation of activities. Organizing and preparing the WIC clinic to promote a breastfeeding-friendly atmosphere, including the design, procurement of materials for, development and installation of breastfeeding displays, including bulletin boards, posters, and banners, and the procurement of furniture. Loaning and explaining the use and care of breastfeeding equipment, such as electric breast pumps. Monitoring and evaluation of breastfeeding activities. Community breastfeeding promotion activities such as fairs and breastfeeding walks, radio or television interviews, including preparation, conducting, and evaluation. Development of the breastfeeding component of the annual nutrition education program plan. Travel time and documentation of travel and expenses related to breastfeeding activities, including home visits, prorated according to time spent exclusively on breastfeeding promotion and support.
Attachment 6.01A 06/11/2026 Page 3 of 4
Attachment 6.01A
Client Services:
Completing demographics information in the management information system including determining income, residency, and identity of applicants. Weighing and measuring participants and entering the data into the management information system. Cleaning, checking, and calibrating equipment. Taking and processing blood samples from participants, reading the result, and entering the data into the management information system. Cleaning, checking, and calibrating equipment. Data entry of nutrition history and medical information into the management information system. Ordering, photocopying, mailing, and stocking of certification materials and supplies; ordering and arranging for repair of equipment used in WIC clinics. Explaining program information, including how to use WIC benefits, rights and responsibilities to participants or their caregivers. Training of staff related to the above certification activities, including annual bloodborne pathogens training. Travel time related to certification activities. Distributing benefits. Time spent prescribing food packages during certification.
Program Operations:
Completing time sheets and other administrative forms. Program reporting. Performing general management. General supervisory duties. Accounting and audits. Outreach, explaining general WIC program information, such as income eligibility. Preparing identification folders. Scheduling appointments, appointment reminders. Ordering, receiving, and organization of general office supplies and equipment, including communications and computer equipment. Vendor monitoring, price checks, compliance buys. Attending general management in-service training and staff meetings. General telephone duties. Arranging for translators. Issuing and explaining Farmer’s Market Nutrition Program benefits. Training related to above administration activities. Travel time related to program operations activities.
Breastfeeding Peer Counselor (BFPC) Grant: BFPC program activities should be allocated in the Time Study by those who have any part of their salary funded and paid for by the BFPC grant. For staff who are a Designated Breastfeeding Expert (DBE) or Peer Counselor Coordinator (PCC), only the time related to managing the BFPC program is applicable.
Individual breastfeeding counseling for pregnant or breastfeeding participants by BFPC staff whose salaries are funded through the BFPC grant.
Attachment 6.01A 06/11/2026 Page 4 of 4
Group sessions by BFPC staff whose salaries are funded through the BFPC grant provided to participants or their caregivers during benefit distribution or at other local agency events, such as breastfeeding baby showers or community events. Copying, ordering, mailing, stocking, and organizing materials that promote and advertise the BFPC program. Time spent by the PCC or DBE, whose salary is funded by the BFPC grant, discussing breastfeeding issues with participants' health care providers to reinforce consistency of care to participants who were referred to PCC or DBE by BFPC. Preparation by staff whose salaries are funded through the BFPC grant, for individual and group breastfeeding peer counseling program counseling/education sessions, including the research and writing of lesson plans and individual nutrition care plans; record reviews; the research and evaluation, procurement or design and development of written materials; audiovisual aids such as slides, or videos, procurement of foods, and room arrangements for sessions. Mailing of breastfeeding materials, by BFPC, PCC, or DBE staff whose salaries are funded through the BFPC grant to participants as a follow up to individual counseling or group sessions. When PCC or DBE designate BFPC time, the counseling followed up should be that for a participant the BFPC referred to them. Attendance, by BFPC staff whose salaries are funded through the BFPC grant, at breastfeeding educational workshops, conferences, professional meetings and in-services at staff meetings, reading professional books, journals, newsletters, and related materials. Organizing and preparing the WIC clinic, by staff whose salaries are funded through the BFPC grant, to promote a breastfeeding-friendly atmosphere or the BFPC Program, including the design, procurement of materials for, development, and installation of breastfeeding displays, including bulletin boards, posters, and banners, and the procurement of furniture. BFPC staff, whose salaries are funded through the BFPC grant, loaning and explaining the use and care of breastfeeding equipment, such as electric breast pumps. Also, PCC and DBE whose salaries are funded through the BFPC grant and who were referred by BFPC to follow up with the participant. PCC or DBE, whose salaries are funded through the BFPC grant, that spend time monitoring and evaluating the BFPC Program and BFPC activities. Community breastfeeding promotion activities, such as fairs and breastfeeding walks, radio or television interviews, that promote the BFPC Program by staff whose salaries are funded through the BFPC grant. Also includes preparation, conducting, and evaluation of these activities. Travel time and documentation of travel and expenses related to BFPC Program activities by staff whose salaries are funded through the BFPC grant.
Non-WIC or non-BFPC Time (Paid by another Program outside of WIC or BFPC): Prevention initiatives such as distributing vaccines. Administrative duties that are not directly related to the implementation of the WIC Program.
Revisions: 1. April 1, 2011 – change cost center entitled “Certification” to “Client Services” in accordance with instructions from USDA 2. October 1,2014 – added “Time spent prescribing food packages during certification” under Client Services. 3. February 3, 2017 – changed references to checks to benefits. 4. 06/11/26 – added section for BFPC Grant & Non WIC Time; edited examples for Nutrition Education, Breastfeeding Promotion, Client Services, and Program Operations
Policy and Procedure 6.02
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.02 Effective Date: July 1, 2004 Revised Date: March 14, 2024
SECTION: FINANCIAL MANAGEMENT SUBJECT: INVENTORY REQUIREMENTS
A. Policy
All inventory items (including vehicles) purchased with WIC Program funds, either directly by the State WIC Office or by a local agency through their award from the State WIC Office, are the property of the State WIC Office. With the exception of hospital grade electric and multi-user breast pumps, all inventory items must have an inventory label assigned and affixed to them. An inventory label is not to be removed unless an item is being disposed of or surplussed. If an item is transferred to another WIC local agency, the county property inventory label is to be removed according to county policy, but a state or WIC property label shall remain on the item. Prior written approval from the State WIC Finance Chief is needed for purchases outlined in Policy 6.00 as well as surpluses, local agency transfers, and disposal of all WIC inventory items. Once the equipment has been purchased and received, surplussed, transferred, or disposed, a completed Attachment 6.02A, WIC Inventory Status Change Form and a copy of the prior approval must be submitted to the State WIC Office via email.
B. Definitions
1. Inventory Items
a. Non-consumable items or equipment ($50.00 or greater) that do not need to be replaced regularly because they do not wear out. b. Examples include but are not limited to vehicles, shredders, cameras, chairs, desks, children’s toys, stadiometers, scales, utility carts, laptops, printers, monitors, etc.
2. Inventory Workbook Actions
a. Purchase – new WIC inventory item purchased with WIC grant funding. This action will add the item to the inventory workbook. b. Clinic Transfer – WIC Inventory item moved within the same WIC local agency between clinics. This action will move where the item is located on the inventory workbook. c. Local Agency Transfer - WIC inventory item moved from one WIC local agency to another WIC local agency. This action will remove or add the item to the inventory workbook.
Policy and Procedure 6.02
Page 2 of 3 d. Surplus – WIC inventory item is moved to another government program or unit. This action will remove the item from the inventory workbook. e. Dispose - WIC inventory item is no longer usable. This action will remove the item from the inventory workbook. f. Stolen – WIC inventory item was stolen. This action will remove the item from the inventory workbook.
C. Procedure
1. When any non-consumable inventory item costing $50.00 or greater is purchased with WIC Program funds (see Policy and Procedure 6.00), an inventory label must be assigned. The inventory label is supplied by the State WIC Finance Office. Inventory labels display an assigned number and read “Property of Maryland WIC Program” or “MDH Property of the State of Maryland.
a. Once an item has been purchased and received, local agencies must submit a completed attachment 6.02A, WIC Inventory Status Change Form, to the inventory email address at mdh.wicinventory@maryland.gov within 30 days. . An item description, source of the item, company purchased from, serial number (if applicable), clinic and room location, acquisition date and item cost must be provided in order for the State WIC Office to update the agency’s inventory records. For vehicle purchases, local agencies are required to contact the State WIC Office for approval and additional information needed. b. Upon receipt of the completed attachment 6.02A, the State WIC Finance Office will update the agency’s inventory record with both the inventory information received and an assigned inventory number. The approved attachment 6.02A will be signed and emailed to the local agency coordinator within 30 days of receiving a complete and accurate 6.02A form. c. The assigned inventory label and an inventory sticker memo signed by the State WIC Finance Office will be mailed to the local agency coordinator within 30 days. Once received, the label must be attached to the approved item as assigned according to the inventory sticker memo.
*Note: Items bought with funds from the State WIC Office and bearing a MDH inventory bar-code will be on a separate inventory list maintained by the State WIC IT unit.
2. When relocating, closing, or opening a clinic, attachment 6.02A shall be submitted for all items being moved, procured, transferred, surplussed or disposed. All inventory should be accounted for before and after any move.
3. When inventory purchased with WIC Program funds is in working order but
Policy and Procedure 6.02
Page 3 of 3 no longer needed, request approval from the State WIC Finance Chief to proceed with offering the inventory item(s) to other programs in the following order:
a. Another local WIC Program b. Another federally funded program c. A non-federally funded program
Once the inventory is given to another program, submit a 6.02A form so it can be removed from the inventory workbook.
4. When inventory purchased with WIC Program funds is broken, obsolete or cannot be economically repaired, request pre-approval from the State WIC Finance Chief to dispose of the item.
a. Complete attachment 6.02A, WIC Inventory Status Change Form, after approval to dispose is granted. b. An update to the agency’s inventory records will be made by the State WIC Office. A copy will be sent to the local agency coordinator for their records.
5. When inventory purchased with WIC Program funds is stolen:
a. Follow local procedure to contact authorities. b. Complete attachment 6.02A with an explanation of the event. c. An update to the agency’s inventory records will be made by the State WIC Office. A copy will be sent to the local agency coordinator for their records.
6. When hospital grade and multi-user breast pumps are purchased with WIC Program Funds:
a. Document inventory in WOW system per the steps outlined in the WOW Admin module User’s Manual. b. Complete attachment 6.02A using the manufacturer’s serial number. c. An update to the agency’s inventory records will be made by the State WIC Office. A copy will be sent to the local agency coordinator for their records. d. Refer to Policy and Procedure 5.11 for instructions on documenting inventory issued to participants.
7. If an inventory label falls off an item that is currently listed on the inventory workbook, a replacement label shall be requested by emailing the WIC Inventory email address. The request must be sent to the WIC Inventory email address at mdh.wicinventory@maryland.gov.
8. When inventory is rearranged within the same clinic (ie. Moved to a different room), attachment 6.02A shall be submitted to the inventory email address
Policy and Procedure 6.02
Page 4 of 3 indicating the relocation. Do not send updates to individual staff emails.
Attachments: 6.02A WIC Inventory Status Change Form
References: 1. 2 CFR 200.313 Equipment
Revisions: 10/2013 Revised the dollar threshold for items that are considered inventory and listed samples of different categories. Clarified the process flow for disposing of equipment and the approvals needed from the State office.
10/2014 Revised the policy to include label removal. Clarified that an inventory label should include a number Removed breast pumps from the list in the *Note section.
12/2014 Revised procedures to follow order of approval process for inventory requests. Replaced or removed the word “should” from procedures. Removed sample lists of different non-consumable categories that were added 10/2013 and replaced with definition.
10/1/2015 Added information about Breast Pumps and approvals required for sensitive and non-sensitive purchases.
08/22/2018 Added multi-user breast pumps, dates for receipt of 6.02A form and inventory stickers being mailed, and need for 6.02A when closing or opening a new clinic.
03/14/2024 Added definition, removed IT items tracked by WIC IT, updated terms in policy, added clarification for specific inventory changes.
Attachment 6.02A Print Name: Local Agency Name: Date: Clinic address: Phone: Serial # for Breast Pumps Estimated Total Cost of Items: $0.00 *Explanation for stolen and surplused items are required APPROVED BY Email form to the State WIC Financial Officer or by Fax: 410-333-5683 or by mail: Maryland WIC Program, 201 W. Preston Street, 1st floor, Baltimore MD 21201 Item Cost STATE WIC FINANCIAL OFFICER INVENTORY MONITOR DATE Explanation Item Location: Clinic & Room Inventory Items Description of Inventory Item (one line per inventory item) Company Purchased from Inventory # Assigned Inventory Action: Purchase, Surplus, Transfer, Stolen Acquisition Date E-mail address: Signature: Attachment 6.02A WIC Inventory Status Change Form Attachment 6.02A 10/2015 Page 1 of 1
Policy and Procedure 6.03
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.03 Effective Date: October 1, 2005 Revised Date: October 1, 2013 SECTION: FINANCIAL MANAGEMENT SUBJECT: Allowable Costs for Program Support Materials
A. Policy
USDA allows Nutrition Services and Administration (NSA) funds to be spent on incentive items and other goods and services that directly and indirectly support outreach, nutrition education, and breastfeeding. Program incentive items refer to a class of goods of nominal value that are given to applicants, participants, potential participants, and/or WIC staff persons for the purpose of outreach, nutrition education, or breastfeeding promotion. To be allowable, incentive items and other goods and services must be both necessary and reasonable for the proper administration of the WIC Program; that is, they are necessary to carry out essential Program functions, provide a benefit commensurate with the cost incurred, be consistent with the costs of similar items from other vendors, be a priority expenditure relative to other demands on available administrative resources, and have a proven or intuitive positive impact.
B. Procedure
1. Incentive items and other goods and services shall be intended primarily for participants or potential participants. Incentive items may not be given during a certification to participants’ family members who are not enrolled in the WIC Program. Incentive items can, on occasion, be provided to WIC staff provided they contain a WIC outreach, nutrition education or breastfeeding message and can be widely seen by the general or target population.
2. Local agencies shall follow these additional guidelines when purchasing program support materials:
a. Outreach: Items shall be intended to encourage and increase participation in the WIC Program, contain a WIC-specific message that targets the potentially eligible population, normally be seen in public, include the WIC contact information such as the State or local agency name, address, and/or telephone number, and constitute an innovative or proven way to encourage WIC participation.
b. Nutrition Education, including Physical Activity: Items shall be targeted to participants and be distributed to the appropriate participant category in conjunction with a relevant nutrition education contact to reinforce nutrition and physical activity messages. Items shall include messages that link
Policy and Procedure 6.03
Page 2 of 3 nutrition and physical activity and, where possible, use or adapt existing materials such as the Eat Smart Play Hard or Fit WIC materials available through the WIC Works Resource System.
Examples of allowed incentive items include: an infant weaning cup or infant spoon provided to the caregiver of an infant participant at the mid-certification visit; a wall calendar with important nutrition messages; a MyPlate refrigerator magnet; a water bottle or ball given to participants to promote physical activity.
c. Breastfeeding Promotion: There are two types of program support materials for breastfeeding—breastfeeding incentives and breastfeeding aids.
1) Breastfeeding incentives shall be targeted to participants and, when applicable, be distributed to the appropriate category of participant (for example, water bottles to pregnant or breastfeeding women or diaper wipe containers to breastfed infants). If a dual nutrition education and breastfeeding message is present, the incentive shall be provided at an appropriate time for the participants’ usefulness and in conjunction with relevant nutrition education.
2) Breastfeeding aids directly support the initiation or continuation of breastfeeding (for example, breast pumps or nursing pads). They cannot be provided to participants solely as an inducement to consider or continue breastfeeding, yet should be offered to breastfeeding participants based on established need. Refer to both Policy and Procedure 5.11 and 5.12 for more detail regarding allowable breastfeeding aids and the established need for each.
d. Reading Readiness: Books may be provided to participants or potential participants as an incentive item in support of the WIC Healthy Children Ready to Read partnership. The State WIC Program may purchase inexpensive books that contain a clear, age-appropriate nutrition education or health promotion message.
3. Local agencies shall describe how they use or plan to use incentive items in their Annual Nutrition Services Plan.
References: 1. SFP 91-061, Allowable Costs for the Promotion and Support of Breastfeeding and the Reporting of Allowable Nutrition Services Expenditures 2. SFP 95-040, Allowability of Costs for Program Incentive Items 3. SFP 03-052, Purchasing Books with WIC Program Funds for the WIC Healthy Children Ready to Read Initiative 4. SFP 94-110, Direct/Indirect Breastfeeding Aids 5. SFP 03-127, Allowable Costs of Physical Activity Promotion
Revisions: 10/2011 B.1. Added stipulation that incentive items may not be given during a certification
Policy and Procedure 6.03
Page 3 of 3 to WIC participants’ family members who are not enrolled in the WIC Program. B.2. Changed wording in first paragraph to more clearly describe nutrition education incentive items.
10/2013 B.2.b. Changed Food Guide Pyramid to MyPlate refrigerator magnet as an example of allowed incentive items. B.3. Removed text in d. referring to reading programs partnerships.
Policy and Procedure 6.04
Page 1 of 2
Policy and Procedure 6.04 has been removed.
Policy and Procedure 6.05
Page 1 of 5
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.05 Effective Date: July 1, 2010 Revised Date: July 1, 2020 SECTION: FINANCIAL MANAGEMENT SUBJECT: Outreach, Nutrition Education, and Breastfeeding Promotion Items
A. Policy
WIC Program outreach or promotional items refers to a class of goods, usually of a nominal value, that are given to applicants, participants, potential participants, or persons closely associated with the WIC Program (such as staff) for the specific program purposes of outreach, nutrition education, and breastfeeding promotion.
The local agency shall determine whether an item meets the criteria for a specific program purpose as outlined below. They shall also give careful consideration to the public perception of program funds spent on items even when the connection to outreach, nutrition education, and breastfeeding promotion and support is clear.
B. Procedure
The local agency shall purchase and distribute outreach or promotional items according to Policy and Procedure 6.08 (Procurement) provided they meet the guidelines in one of the following categories:
1. Outreach means promotional efforts to encourage and increase participation in the WIC Program. Outreach efforts must be consistent with the goals of the WIC Program. Outreach may be a local or statewide effort, directed at increasing the number of participants at a local agency or reaching a group of potential participants who are unaware of the WIC Program or unsure how to access it.
Program outreach items for outreach shall:
a. contain a WIC specific message that targets the potentially eligible population;
b. normally be seen in public;
c. contain the USDA nondiscrimination statement on publications or other printed materials that include program information;
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d. have value as outreach devices that equal or outweigh other uses;
e. include WIC contact information such as the state or local agency name, address and/or telephone number;
f. constitute or show promise of an innovative or proven way of encouraging WIC participation; and
g. be reasonable and necessary costs with a total cost per item of less than $8.00.
If you are unsure if an item is allowable or if the cost per item exceeds $8.00, please contact the State WIC Financial Unit before the item is purchased for their review and approval.
2. Nutrition Education means “individual or group education sessions and the provision of information and educational materials designed to improve health status, achieve positive change in dietary habits, and emphasize relationships between nutrition and health, all in keeping with the individual’s personal, cultural, and socio-economical preferences” (7 CFR 246.2).
Program outreach items for nutrition education shall:
a. be targeted to participants;
b. contain the USDA nondiscrimination statement on publications or other printed materials that also include any program information;
c. have a clear and useful connection to particular WIC nutrition education messages;
d. either convey information to be considered educational or be utilized by participants to reinforce nutrition education contacts;
e. have value as nutrition education aids that equal or outweigh other uses;
f. be distributed to the audience for which the items were designed for (e.g. sippy cups distributed to mothers of infants who are learning or will be learning to drink from a cup during a relevant nutrition education contact); and
g. be reasonable and necessary costs with a total cost per item of less than $8.00.
If you are unsure if an item is allowable or if the cost per item exceeds $8.00, please contact the State WIC Financial Unit before the item is purchased for their review and approval.
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3. Breastfeeding promotion means strategies, initiatives, and services to encourage and increase the initiation and support the duration of breastfeeding among WIC participants.
Program outreach items for breastfeeding promotion and support shall:
a. contain the USDA nondiscrimination statement on publications or other printed materials that also include any program information;
b. have a clear and useful connection to promoting and supporting breastfeeding among current WIC participants;
c. either convey information that encourages and supports breastfeeding in general, informs participants about the benefits of breastfeeding, or offers support and encouragement to women to initiate and continue breastfeeding;
d. have value as breastfeeding promotion and support that equal or outweigh other uses;
e. be distributed to the audience for which the items were designed; and
f. be reasonable and necessary costs with a total cost per item of less than $8.00.
If you are unsure if an item is allowable or if the cost per item exceeds $8.00, please contact the State WIC Financial Unit before the item is purchased for their review and approval.
C. Examples of Allowable and Unallowable WIC Program Outreach or Promotional Items
The determination of an allowable item is more dependent upon the context of an item’s use and the message it conveys than the item itself. Using the criteria listed in the preceding paragraphs for specific Program purposes, the following are some examples of allowable and unallowable program outreach or promotional items.
1. Examples of Some Allowable Items
a. Outreach – T-shirts, buttons, bibs, toothbrushes, pens, cups or other items of nominal value with reasonable opportunity for public display that contain a WIC promotional message;
b. Nutrition education – books, calendars that contain important nutrition education messages, refrigerator magnets picturing the food pyramid, and sippy cups that are provided to mothers of infants who are learning
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how to drink from a cup as reinforcement of a relevant nutrition education session.
c. Breastfeeding promotion and support – t-shirts, buttons or other items of nominal value with a breastfeeding promotion or support message printed on the item (e.g. “Breast Fed is Best Fed”).
2. Examples of Some Unallowable Items
a.
celebratory items or items designed primarily as staff morale boosters, generally for the personal use of the staff, with minimal public display;
b.
items of nominal value which have no outreach, nutrition education, or breastfeeding message;
c. any program outreach item intended for persons who are not participants, potential participants or their parents/guardians, or for persons with no connection to the WIC Program, such as staff and cooperating agency representatives; and
d. items not of nominal value such as diaper bags, infant slings, or ponchos (regardless of any outreach, nutrition education, or breastfeeding promotion messages). These items would not meet the “reasonable and necessary” test.
If you are unsure if an item is allowable or if the cost per item exceeds $4.00, please contact the State WIC Financial Unit before the item is purchased for their review and approval.
D. WIC Program Staff and Outreach Items
Recognizing that program staff travel throughout the general community and participate in various cooperative functions with the target WIC population or agencies that also service the WIC target population, it may occasionally be appropriate to provide some types of program incentive items to program staff. The items must present a WIC outreach, nutrition education or breastfeeding message and contain the local WIC agency name and contact information (telephone number or web site) as opposed, for example, to an agency logo and must be items that would be widely seen by the general population or the target population. Items whose exposure will likely be limited to the office surroundings of the staff members will generally not be allowable costs. Items purchased specifically for staff must meet the criteria above.
E. Monitoring
Purchase of outreach items will be reviewed during the management evaluation process. If the State Agency determines through a review of the local agency’s reports, program or financial analysis, monitoring, or audits that an outreach or promotion item fails to
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meet the criteria outlined in this policy, or the purchase did not comply with Policy and Procedure 6.08 (Procurement) a formal claim may be assessed against the local agency in accordance with & CFR 246.23 (a) (1).
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References:
1. SFP 95-040 Allowability of Costs for Program Incentive Items 2. 7 CFR 246.2 and 246. 23 (a) (1) 3. SFP 03-127 Allowable Cost for Physical Activity Promotion 4. SFP 03-127 Allowable Costs for physical Activity Promotion
Revisions:
10/01/2013 Added reference to Policy and Procedure 6.08 to sections B and E. 02/14/2020 Increased individual cost per item to $8.00 and removed diapers as an allowable outreach item.
Policy and Procedure 6.06
Page 1 of 1 MARYLAND DEPARTMENT OF HEALTH POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.06 Effective Date: July 1, 2010 Revised Date: SECTION: FINANCIAL MANAGEMENT SUBJECT: ALLOWABLE ADMINISTRATIVE / FISCAL SUPPORT SALARIES
A. Policy
All salaries charged as a direct cost in the WIC budget must be for staff that provide direct services to WIC participants and are administratively responsible to and supervised by the local WIC Coordinator. The salary of the local WIC Coordinator for the time spent providing and supervising the provision of direct WIC services is an allowable direct cost in the WIC budget. All salaries for other staff that provide administrative or fiscal support and/or oversight to the WIC Program are reimbursed as part of the indirect cost rate that is allowed in the WIC budget.
B. Procedure
1. When submitting the annual WIC budget or any budget modification/supplement/reduction, the local agency shall list all staff that provide direct services to WIC participants and are supported in whole or in part with WIC funds on the appropriate supplemental salary schedule(s).
2. All staff that provide administrative support, fiscal support, or oversight to the WIC Program may not be listed on the salary schedules and may not be charged as a direct cost in the WIC budget.
3. Administrative support, fiscal support and program oversight may be reimbursed as part of the indirect cost that is allowable in the WIC budget. There is no requirement for any details on how a local agency chooses to use the indirect cost that is allowed in the WIC budget.
Attachments:
References:
Revisions:
Policy and Procedure 6.07
Page 1 of 8
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.07 Effective Date: October 1, 2010 Revised Date: July 31, 2023 SECTION: Financial Management SUBJECT: Clinic Location, Leases, and Construction or Renovation
A. POLICY
All clinics and leases shall meet the requirements identified in this policy. All clinic openings, closing, or relocations require approval from the State WIC Director or their designee. All capital improvements where the total cost of the project is $5,000 or greater require the approval of the State WIC Director and USDA. No clinic closure, clinic relocation, or renovation work can begin until written approval is received from the State WIC Office.
B. PROCEDURE
1. General Criteria for a Clinic
The local agency shall ensure that the following criteria are considered when selecting a site for a WIC clinic.
a. Location
The clinic should be in an area of highest need where potential eligible WIC populations reside.
b. Accessibility
i. The clinic should be readily accessible to the general population via public and private transportation.
ii. Preference should be given to space located on the ground floor to allow easier access for participants with disabilities, strollers, and multiple children.
iii. If the clinic is not located on the first floor there should be a sufficient number of elevators to allow WIC clients and other building tenants to reach their offices without unnecessary delay.
Policy and Procedure 6.07
Page 2 of 8 iv. The clinic must be accessible to people with disabilities. If a clinic is not accessible to and usable by eligible people with disabilities, the local agency must have alternative arrangements. The local agency may, as an alternative, refer the person with a disability to another clinic that is accessible.
v. Provisions must be made for the safety and comfort of an applicant with a disability and for the person(s) accompanying the applicant.
c. Parking
Parking facilities should be available for applicants, participants, and staff. There should be enough parking spaces to accommodate the number of families scheduled for the largest nutrition education class plus 50%. Special parking spaces shall be designated for people with disabilities.
d. Human Services Agencies
Since referrals are frequently made to other human service agencies such as hospitals, clinics, etc., consideration should be given to locating near these agencies.
e. Combined Local Agency and Clinic
There are distinct advantages and disadvantages to locating the local agency administrative office and the clinic in the same building. The advantages slightly outweigh the disadvantages, and when this practice is followed, the two should be physically separated.
f. Physical Environmental
i. Exterior Lighting
Proper lighting is necessary for ease of identification and security for the premises and will help in accident prevention if the clinic is open in the evening.
ii. Maintenance
The clinic should present a clean, orderly, and well- maintained appearance in public and staff areas.
iii. Signage
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A sign system adequate to facilitate participant orientation and movement should be present outside and within the facility.
iv. Patterns of Participant Flow
The physical layout and organization of participant movement should be conducive to efficient participant flow through the clinic especially at nutrition education classes for benefit distribution. There should be no bottlenecks when classes are scheduled back to back for participants entering the class room and participants leaving the class room and waiting for WIC staff to assign them their next WIC appointment.
v. Privacy
Provisions must be made to assure respect for the privacy and dignity of participants during interview process to determine eligibility, medical tests, and nutrition and breastfeeding consultation.
vi. Safety
There should be procedures specifying actions to be taken in case of an external or internal disaster or other emergency.
vii. Fire Safety
There should be an organized fire safety program.
viii. Adequacy of Facilities
There should be sufficient space for appropriate and convenient placement of computer equipment.
Physical facilities of the clinic should be structurally sound and sufficient in size to provide the required range of WIC services in a safe environment both for staff and participants, especially patient flow at nutrition education classes that are scheduled back to back.
ix. Rest Rooms
There should be at least one accessible toilet room and a washbasin with hot and cold running water. It is preferred that a separate toilet room located in an area that is not in the participant flow be designated for staff only.
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x. General Storage
Adequate space including space for growth for storage of WIC records and materials, clinic supplies and storage of miscellaneous items.
xi. Security
Appropriate security must be available to protect audiovisual and computer equipment.
xii. Internet Connectivity
There should be a mechanism for all users to connect to the internet. There must be an electrical/wiring closet included for computer network equipment.
2. Leases
a. The local agency shall ensure that the lease:
i. Includes language that states:
1. The tenant is leasing the space to provide WIC services funded by a contract awarded by the State of Maryland;
2. If the tenant is not awarded a subsequent contract by the State of Maryland, the landlord shall allow the space to be leased to the private or public non-profit health care agency that is awarded a contract by the State of Maryland to continue providing WIC services in the area (successor contractor);
3. If renovation costs are incurred, the lease will be extended until WIC has received full benefit from the cost of the construction or renovations; or if the landlord cancels the lease or the tenant is forced to vacate the space during the lease then the tenant will be refunded the dollar amount representing the portion of the renovation cost for which the contract has not yet received full benefit; and
4. The WIC Program is a federally-funded program receiving its funds from the United States Department of Agriculture (USDA). If the USDA fails to appropriate funds or if funds are not otherwise made available to the State of Maryland to administer a WIC Program, the tenant can terminate the lease within the agreed
Policy and Procedure 6.07
Page 5 of 8 terms of the lease. The State will not assume any on-going lease or other contractual arrangements that may have obligated the contractor.
ii. Is negotiated for a minimum period of five years with an option for an additional five-year renewal, if agreed to by the lessor, that can be invoked by the tenant or a successor contractor.
iii. Is submitted for review and approval by the State WIC Office for any lease in excess of five years or any lease that has an expiration date after the end date of the contract with the State to administer a WIC Program.
b. Space that is not specifically leased as WIC clinic space and/or space that is owned and/or operated by a WIC service provider is not subject to the above conditions.
3. New, Closing, Relocation or Renovation of Clinics Process
a. Written Justification
The local WIC coordinator shall submit a written request to the State WIC Director that includes:
i. Justification that the local agency needs to renovate space at an existing WIC clinic, relocate to a new clinic site, provide WIC services at a new location, or close a current clinic. Justification may include but not be limited to the following:
1. Redesigning the clinic would improve patient flow and improve the quality of services provided;
2. The clinic has outgrown the current space and there is no adjacent space available to expand the clinic;
3. The lease will expire and relocating to a larger space would allow the local agency to: a. Accommodate the increased caseload; or b. Conduct outreach to potentially eligible participants in the service area;
4. Clinic caseload is at the maximum of 10,000 participants;
5. The lease is expiring and the owner or manager of the building will not renew the lease;
Policy and Procedure 6.07 Page 6 of 8 6. The new clinic will provide WIC services to an underserved area of the local agency where a larger number of potentially WIC- eligible reside; 7. The estimated annual WIC Program operational costs of the relocated or new clinic and a statement that the estimated annual WIC Program operational costs are included in the local agency’s annual WIC Program budget. 8. The clinic closure is due to a large decrease in the WIC eligible population that continues to trend downwards; and 9. The clinic closure is due to the current clinic being hazardous to WIC staff and participants. ii. An estimate of the total cost of the project. b. If the request is approved by the State WIC Director for submission to USDA, the local agency shall: i. Solicit and submit at least 3 bids to the State WIC Office. If the project changes the existing floor plan of the clinic, a copy of the revised floor plan must also be submitted; ii. Provide the estimated time to complete the project and to occupy the space and begin providing WIC Program benefits; iii. Submit the completed Federal form Attachment A (Attachment 6.07C) when the proposal includes purchasing real property or federal form Attachment B – Worksheet for Requests to Renovate or Repair Real property (Attachment 6.07D). iv. Submit the completed Civil Rights Impact Analysis form (Attachment 6.07E) when the renovation request involves a new, or relocation of, a clinic or local agency. Submit the moving notice to participants with the full USDA Nondiscrimination statement. c. The State WIC Office will submit the bids, floor plan, and Attachment A or B (whichever is applicable) to USDA for their review and approval of the proposed project. Allow a minimum of ninety (90) days for this process. Work may not begin until written approval is received from the State WIC Office stating that USDA has approved the proposed project. d. Actions after Request is Approved by USDA
Policy and Procedure 6.07 Page 7 of 8 i. The State WIC Office will send an award letter to the local WIC agency coordinator stating that the project was approved. The letter will contain: 1. The approved clinic location; 2. The type of approval: clinic closure, clinic opening, clinic relocation, or clinic renovation; 3. For a clinic renovation, the name of the construction company that was approved for the project; 4. The amount of funding that was approved based on the bid/quote received from the company that was submitted by the local agency; 5. A statement that if the total cost of the project is less than the approved amount, the local agency can only pay the contractor for the work completed; 6. A statement that if the State WIC Office approved an advance to the local agency for the funds and the total cost of the project was less than the amount approved, the local agency must return the excess funds to the State WIC Office; and 7. A statement that if the total cost of the project is projected to exceed the amount approved by USDA, the local agency must contact the State WIC Office for further guidance as soon as they become aware of the possibility that the cost will exceed the amount approved by USDA. ii. After receiving the approval letter from the State WIC Office for the project, the local agency can sign a contract with the approved vendor and work can begin. iii. If the contractor with the lowest bid is no longer able to accomplish the project as specified in the bid submitted and for the quote submitted, the local agency must notify the State WIC Director. The construction may not be performed by another company without the written consent from the State WIC Office. iv. The State WIC Office may conduct site visits to ensure that the work is being done according to the request received and the approval granted. v. The local agency shall submit, upon the request of the State WIC Office Financial Unit, quarterly reports on the progress of the work and the actual amount of funds paid to contractors.
Policy and Procedure 6.07 Page 8 of 8 vi. Upon completion of the project, copies of all paid invoices associated with the project must be submitted to the State WIC Office. The total of all invoices must agree with the expenditures reported on the quarterly expenditure report. Attachments: 6.07A Sample Cost Allocation Plan 6.07B Project Proposals for WIC Operational Adjustment and Infrastructure Funding 6.07C Federal Form Attachment A – Worksheet for requests to Purchase Real Property 6.07D Federal Form Attachment B – Worksheet for Requests to Renovate or Repair Real Property 6.07E Civil Rights Impact Analysis Document References: Revisions: 10/2011 Added section D. Actions after Request is Approved 10/2013 Added to section A justification for new clinics and the estimated annual operating costs. 2/2017 Changed reference of checks to benefits and added attachment 6.07E. 5/2018 Updated the timeframe from 30 days to 60 days. Updated the Department Name 8/2019 Renamed policy, added to the Policy section clinics and leases shall meet these requirements, and reorganized the procedures. 07/2023 Clarification on WIC Director approvals, added clinic closure justification examples, renamed section C, added information in the approval letter
Attachment 6.07A Attachment 6.07A Page 1 of 1 Sample Cost Allocation Plan 1. Name and location of space to be renovated. ABC Building 123 Orange Street, Suite 228 Anywhere, Maryland 21111 2. Total square footage of space to be renovated: 20,000 Program/Office Square Footage of Program/Office Percentage of Program/Office of Total Square Footage Percentage of Cost for Renovation WIC Program 8,000 40.0% $94,289.60 MCH 5,500 27.5% 64,824.10 Dental clinic 6,500 32.5% 76,610.30 TOTALS 20,000 100.0% $234,724.00 3. List and explain any additional costs, if any, to the WIC local agency that is not included in number 2 above. Plumbing and sinks for WIC laboratories $335.75 X 4 $1,343.00 4. Provide allocation of shared space, ex: waiting room, classroom, etc. WIC will have their own waiting room. There will be no charge in the event that WIC participants need to use the general waiting room. Additional comments:
Attachment 6.07B Attachment 6.07B Page 1 of 2 FY 20XX PROJECT PROPOSALS FOR WIC OA FUNDING STATE: Maryland INITIATIVE TITLE: INITIATIVE PREVIOUSLY FUNDED WITH: OA: INFRASTRUCTURE: N/A: IF YES, PLEASE INDICATE YEAR(S): ___________ INITIATIVE (Narrative Summary): WHAT RESULTS WILL BE ACHIEVED AS A RESULT OF THIS INITIATIVE?: WHAT MAKES THIS INITIATIVE OUTSTANDING, INNOVATIVE OR "STATE OF THE ART?" Is it transferrable to Other State Agencies? What is the critical need? ACTION PLAN/TIME FRAME FOR COMPLETION OF THE INITIATIVE (Specific, detailed time-table must be included): FISCAL BUDGET/TOTAL COST OF INITIATIVE (including salaries and benefits, materials, equipment and supplies, computers, etc.): ** It is critical that a detailed budget be included. Evaluation points will be lost for incomplete/non- detailed budget information.** See included bid proposals.
Attachment 6.07C Attachment 6.07C Page 1 of 3 WORKSHEET FOR REQUESTS TO PURCHASE REAL PROPERTY I. Absence of Other Opt ions 1. How has the State agency determined the necessity for locating the site in the proposed area? 2. Has the State agency attempted to locate State/local government-owned or donated space in the proposed area? Please provide documentation. 3. Please provide documentation from some authority which affirms the absence of adequate rental property in the proposed area? 4. Has the State agency attempted to use State and/or local monies to fund the purchase of the proposed site? Please provide documentation. 5. Has the State examined the cost of alternative sites? If so please list. 6. Has the State explored the practicality of expanding nearby sites or purchasing a mobile site?
Attachment 6.07C Attachment 6.07C Page 2 of 3 Acceptability of a Site 1. Is the proposed site centrally located in the area which it is intended to service? 2. Is the proposed site with located in proximity to a hospital and/or local health agency? To public transportation? 3. Is the proposed site large enough to house adequate staff and equipment to accommodate the numbers of participants it is anticipated to serve? 4. Will the proposed site provide easy access for pregnant women, children, and handicapped persons? 5. Can the proposed site handle the program’s automation needs (e.g. telephone lines, electrical outlets, and security)? 6. How does the projected purchase cost of the proposed site compare to the cost of equal size-rental space in the proposed area (over a 5-year period of time)? 7. Can the proposed site be easily adapted/renovated into an adequate clinic setting? WIC’s Fair Share of Costs 1. What programs or offices will be located in the building to be purchased?
Attachment 6.07C Attachment 6.07C Page 3 of 3 2. What methodology is being used to calculate each party’s fair share of the projected purchase cost? Does this methodology assign to WIC a portion of the cost reasonably commensurate with the benefit WIC receives from the use of the space? Conditions 1. Requests for current fiscal year funds must be submitted to FNS by July 1 to ensure consideration. 2. If approved, the State must agree that in the event that the WIC Program vacates the site that it will be responsible for contacting FNS for disposition instructions in accordance with 7 CFR 3016.31.
Attachment 6.07D Attachment 6.07D Page 1 of 2 Federal Form Attachment B WORKSHEET FOR REQUESTS TO RENOVATE OR REPAIR REAL PROPERTY Absence of Other Options 1. Provide documentation demonstrating that the landlord will not renovate or repair the building as part of the rental agreement. 2. Provide documentation to establish that there is insufficient State and/or local monies available to fund the cost of the proposed renovation or repair. 3. Provide three estimates for the projected cost of the proposed renovation or repair. 4. What is the availability and cost of alternative sites that do not require renovation? 5. How does the projected purchase cost of the proposed site compare to the cost of equal size rental space in the proposed area (over a 5-year period of time)? Acceptability of a Site 1. Is the site centrally located in the area which it is intended to serve? 2. Is the site located in proximity to a hospital and/or local health agency? To public transportation? 3. Is the proposed site large enough to house adequate staff and equipment to accommodate the numbers of participants it is anticipated to serve? 4. Does the site provide easy access for pregnant women, children, and handicapped persons? 5. Can the site handle the program’s automation needs (e.g. telephone lines, electrical outlets, and security)? Are the costs of any such upgrades included in the renovation costs?
Attachment 6.07D Page 2 of 2 6. Is the proposed renovation or repair to address unsafe clinic conditions? WIC’s Fair Share of Costs 1. What programs or offices will be located in the building to be renovated or repaired? 2. What methodology is being used to calculate each party’s fair share of the projected renovation or repair cost? Does this methodology assign to WIC a portion of the cost reasonably commensurate with the benefit WIC receives from the use of the space? Attachment B Conditions 1. Requests for current fiscal year funds must be submitted to FNS by July 1 to ensure consideration. 2. If the property is publicly owned, the State must agree that in the event that the WIC Program vacates the facility that it will pay, from State monies, the Federal Government the non-depreciated value of the renovation/repair paid for with WIC Program funds. Check box to indicate agreement with this condition Not Applicable 3. If the property is privately owned, the landlord must agree to extend the lease until the WIC Program has received full benefit from the renovation, or the landlord must amend the lease agreement to provide for a refund to the local agency the dollar amount representing the portion of the renovation cost from which the local agency has as yet received no benefit. Check box to indicate agreement with this condition Not Applicable State Agency Reviewing Official: Date:
Civil Rights Impact Analysis A Civil Rights Impact Analysis (CRIA) is required before closing or relocating a local agency. This template provides guidance on the information to be gathered. It should be provided to USDA-FNS at least 60 days prior to closure or relocation. Additional pages may be included if needed. 1. When will the move occur? 2. Distance from the old clinic to the new clinic? 3. Amount of advance notice to participants? 4. Will the clinic remain non-smoking? Provide assurance. 5. Demographic assessment comparing old and new location. Include available information. Demographic map Racial composition of affected neighborhoods Census data 6. Is the new location in an area where at risk populations or low income housing are located? 7. Participation By category Women Infants Children By race/ethnicity White American Indian/Alaska native Hispanic/Latino Asian Black/African American Native Hawaiian Pacific Islander Average participation for last 6 months
Civil Rights Impact Analysis A Civil Rights Impact Analysis (CRIA) is required before closing or relocating a local agency. This template provides guidance on the information to be gathered. It should be provided to USDA-FNS at least 60 days prior to closure or relocation. Additional pages may be included if needed. 8. Availability of other community resources including other local agencies 9. Consideration of Affirmative Action Plan Information The relative position of the area or special Population served in the Affirmative Action Plan How much of the current need is met at each priority level and participant category? The potentially eligible individuals in the area 10. Place in local agency priority system 11. Public notification 12. Cost effectiveness 13. Develop participant access criteria Consider availability of authorized vendors and geographic barriers to them.
Policy and Procedure 6.08 Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 6.08 Effective Date: October 1, 2013 Revised Date: July 31, 2023 SECTION: FINANCIAL MANAGEMENT SUBJECT: Procurement A. Policy The local agency shall adhere to the Department of Health’s Prevention and Health Promotion Administration procurement manual (copies are available from the WIC State Office) or the local health department regulations if they are more strict, unless those regulations conflict with USDA Regulations. A minimum of three bids must be obtained for all purchases exceeding $2,500.00. The objective of soliciting bids or proposals is to foster competition in obtaining needed items in a cost effective manner. A current state contract or preferred provider must be used, if available. If none are available, or if those available do not have the ability to complete the procurement, the lowest acceptable bid must be used in purchasing items or services. Any single purchase over $5,000.00 must obtain approval from the State WIC Financial Officer. If the purchase price of an item or service is under $2,500.00, bids are not required. However, local agencies shall utilize the most acceptable if not the lowest cost to the WIC Program. It is encouraged that the local agency researches the cost in order to do so. B. Procedure 1. The local agency shall: a. Develop a script or bid board notice describing the item in detail or by an identification number or the service to be purchased using Attachment 6.08A, Procurement Solicitation Log. The script or bid board notice must include instructions to the bidder to submit their bid by e-mail or fax on or before a preset date and time including their contact information. After obtaining approval from the State WIC Financial Officer, you may utilize the local county health department procurement forms provided they contain the same information as Attachment 6.08A and show that the agency has obtained three bids. b. For services, develop a request for proposal describing the service needed in detail to be sent directly to potential bidders or posted publicly. c. Solicit a minimum of three bids when purchasing an item or service and send the script, bid board notice, or request for proposal to each
Policy and Procedure 6.08 Page 2 of 3 potential bidder by e-mail. d. Examine and evaluate the item or service proposed to determine if it meets the item identification number or the description of the item or service in the script, bid board notice, or request for proposal. e. Purchase the item or service from the vendor whose item or service meets the description in the script, bid board notice, or request for proposal and who submitted the lowest bid price. f. Contact the State WIC Financial Officer if unable to obtain three bids or if the item the agency is considering to purchase is a sole source. A sole source justification may be required to comply with state and federal regulations. Sole source exists only when goods or services are only available from a single source. 2. Preference for procurements must be given to vendors that are classified as an Minority Business Enterprise (MBE) and/or Sm all Business Reserve (SBR). 3. If a vendor has a question or requests information that is not provided in the script, bid board notice, or request for proposal all potential bidders notified must be contacted by e-mail and provided with the question and the response. 4. List all equipment items to be purchased on the Schedule of Equipment Costs (4542G) in the WIC Program Budget Package with the original budget request. Purchases that are needed during the fiscal year, but not listed on the Schedule of Equipment Costs, may be approved by contacting the State WIC Financial Officer. All equipment purchased in the fiscal year shall be listed on the equipment sheet (4542G) as directed in the WIC Budget Instructions. 5. Records must be maintained according to the Records Retention Schedule as stated in the Financial Management Policy and Procedure section 6.00. References: 1. COMAR 21.05.07.06 2. WIC Program Budget Instructions Revisions:
Policy and Procedure 6.08 Page 3 of 3 10/1/15 07/31/23 Clarification on scheduling equipment that does not need approval and the approval threshold of $5,000. Update reference procurement manual, add request for proposal for services, define sole source, update equipment sheet requirements, and formatting
Attachment 6.08A Attachment 6.08A Page 1 of 1
MARYLAND WIC PROGRAM PROCUREMENT SOLICITATION LOG LOWEST BID PRICE METHOD – OVER $2500.00
TO BE READ OR FAXED SEPARATELY TO THE VENDOR
Anticipated Start Date: Expected End Date: Description of Service(s) (or attach copy of any scripts which have been used):
SOLICITATION DETAILS
Retain this form as backup documentation for a Lowest Bid Price Purchase.
Name of Vendor_____________________ Phone Number_________________________ Address_________________________________________________________________ Fax Number_______________________________ Read script or faxed? ____________ MDOT Certified MBE? ____________________________________________________ NOTES: ________________________________________________________________ TOTAL COST: __________________________________________________________
Name of Vendor______________________ Phone Number: ______________________ Address_________________________________________________________________ Fax Number_______________________________ Read script or faxed? ____________ MDOT Certified MBE? ___________________________________________________ NOTES: ________________________________________________________________ TOTAL COST: __________________________________________________________
Name of Vendor______________________ Phone Number _______________________ Address_________________________________________________________________ Fax Number_______________________________ Read script or faxed? ____________ MDOT Certified MBE? ____________________________________________________ NOTES: ________________________________________________________________ TOTAL COST: __________________________________________________________
If fewer than three telephone solicitations were made, explain in detail: ______________
_________________________
______________________________ Name of FHA CPC Cardholder
Date
Policy and Procedure 6.09
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.09 Effective Date: October 1, 2013 Revised Date: November 19, 2025 SECTION: FINANCIAL MANAGEMENT SUBJECT: Mileage Reimbursement Requirements
A. Policy
All travel in a local WIC agency, county, company, or privately owned vehicle in order to conduct WIC Program business, must be documented as to the site visited and the miles traveled. Vehicles are to be used only to conduct official WIC Program business. Whenever possible, trips should be planned to coincide with other authorized travel requirements so that vehicles are used efficiently and economically.
B. Procedure
1. Vehicle Mileage Log for Use of State, County or Company Vehicles
a. A Vehicle Mileage Log will be maintained in each vehicle on a monthly basis. b. All drivers must complete a Vehicle Mileage Log, indicating all destinations by official business mileage. Agencies are required to maintain these logs for audit purposes. A Vehicle Mileage Log template is included as attachment 6.09A. After obtaining approval from the State WIC Office, you may utilize the local county health department Vehicle Mileage Log provided that it contains the same information. c. Pool vehicles must include attachment 6.09A. d. Employees, who take their car home, must show commute miles.
2. Reimbursement for Use of Privately Owned Vehicles
a. An employee may be required to use his or her privately owned vehicle in order to carry out assigned duties if a vehicle is not available or if the employee does not satisfy the eligibility criteria or if his or her privilege to drive a vehicle is suspended. b. The local agency is not required to provide a vehicle to employees who refuse to use their private vehicles to perform their assigned duties. c. Authorized drivers who use privately owned vehicles for official WIC Program business should be reimbursed in accordance with the Department of Budget and Management (DBM) approved rate. i. An authorized driver who chooses to use a privately owned vehicle for official business when a State vehicle is available
Policy and Procedure 6.09
Page 2 of 3 shall be reimbursed at the (full) ordinary standard rate for the use of privately owned vehicle up to 650 miles per month. Reimbursement for mileage in excess of 650 miles per month shall be reimbursed at one-half the ordinary standard rate for the use of a privately owned vehicle. If no vehicle is available, the authorized driver is reimbursed at the (full) ordinary standard rate for the use of a privately owned vehicle. ii. A driver who does not meet assignment criteria or whose privilege to drive a vehicle has been suspended by the local agency shall be reimbursed at one-half the ordinary standard rate for the use of privately owned vehicles. d. A driver who leaves the office to conduct business in the field and returns to the office may be reimbursed for all mileage directly connected with the business trip (i.e., mileage from the office to the field site and back to the office) because the driver will have driven his normal daily commute to and from the office by the end of day. e. A driver who conducts WIC Program business prior to coming into the assigned office or on the way home from the assigned office may be reimbursed for all mileage in excess of the daily round-trip commute miles normally traveled. f. A driver who leaves home to conduct business and returns home without stopping at the assigned office may be reimbursed for all mileage directly connected with the business trip in excess of the round-trip commute miles normally traveled. g. In no event shall a driver be reimbursed for commuting to and from his or her assigned office. h. All drivers must complete and submit with their request for reimbursement. If the MDH expense report form is not available then Attachment 6.09A the Vehicle Mileage Log must be used. All destinations by official business mileage should be documented. Agencies are required to maintain these logs for audit purposes. i. Only mileage traveled to perform duties necessary for the operation of the WIC Program are allowable.
Attachments: 6.09A Vehicle Mileage Log
References: 1. Department of Budget and Management, Fleet Management Services http://dbm.maryland.gov/agencies/Pages/FleetManagementServices.aspx
2. State Finance and Procurement Article §3-503 of the Annotated Code of Maryland.
Revisions:
Policy and Procedure 6.09
Page 3 of 3 10/2015 Added i. to state mileage is only allowable when it relates to the operation of the Program. Pending Updated reimbursement rate for private vehicle mileage based on new procedure from DBM.
Attachment 6.09A
Page 1 of 1
Attachment 6.09A Vehicle Mileage Log Month/Year: Agency Budget Code: Assigned Driver’s Name: License Tag: Year/Make/Model: Beginning Odometer: Date Daily Travel Activity (Must Include All Destinations) Commute Miles Beginning Odometer Ending Odometer Driver’s Name
Total Commute Miles for Month: Assigned Driver’s Signature:
Policy and Procedure 6.10
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.10 Effective Date: October 1, 2014 Revised Date: July 31, 2023 SECTION: FINANCIAL MANAGEMENT SUBJECT: Travel Reimbursement Requirements
A. Policy
An employee traveling on official business is expected to exercise the same care incurring expenses as would a prudent person traveling for personal reasons. Travel for business should be conducted at a minimum cost for achieving the success of the mission. Travelers shall request reservations as far in advance as possible and shall utilize the lowest logical air/rail fares available. Travel in first class is not allowable unless documented evidence clearly indicates the travel is in the best interest of the WIC Program. An employee may not participate in any promotional plan, such as frequent flyer program, when this participation entails foregoing a more favorable fare rate. Travel awards accrued under a promotional plan as a result of State business travel shall be applied to State business travel expenses. Baltimore Washington International Airport, as the State's preferred airport, should be used whenever convenient and cost effective.
Facilities owned or maintained by state, county or local agencies shall be used for in- State meetings whenever available, unless the use of outside facilities is more cost effective, or the local agency coordinator or a designated authority certifies that the outside facility is more appropriate for completing the business mission.
Expenditures for official travel may be considered as reimbursable only if prior approval for travel is received from the local agency coordinator and incurred in accordance with the regulations set forth by Department of Budget and Management. http://www.dbm.maryland.gov/Pages/MealTipReimbursement.aspx
B. Reimbursable Expenses
1. General
a. The WIC Program shall reimburse employees for authorized necessary travel and related expenses incurred by the employee. The WIC Program will not reimburse an employee for transportation, lodging, meal expenses, or any other costs incurred by a spouse, child, or other person not essential to the business mission, who accompanies the employee on an official business trip.
Policy and Procedure 6.10 Page 2 of 4 b. Travel expenditures shall be reported on quarterly expenditure reports as follows: i. Conference registration fees shall be charged and reported in the quarter and fiscal year when the registration expenditure occurs. ii. Hotel reservation and air travel shall be reported in the quarter and fiscal year in which the travel occurs. If the expenditure occurs in a prior quarter or fiscal year, the expenditure should be moved to the correct quarter and fiscal year to ensure period performance integrity. iii. Travel expenditures (meals, tip, lodging, mileage, etc.) shall be reported in quarter and fiscal year in which the travel occurs. 2. Taxi, Bus, and Airport Limousine a. Fares incurred while on travel status are reimbursable when traveling to and from the airport, train station, or bus station, or when otherwise incurred while conducting official business. Employees shall use the mode of public transportation that results in the lowest logical cost to the WIC Program. 3. Rental Cars a. Subject to approval by the local agency coordinator or by a designated authority, employees may rent cars while on travel status when other means of transportation are unavailable, more costly, or impractical. The lowest cost vehicle necessary to achieve the traveler's mission shall be reserved. In addition to the cost of the rental when receipts are provided, the employee shall be reimbursed for necessary and reasonable expenses incurred for the following items: i. Gasoline, oil, and emergency repairs; ii. Parking iii. Toll charges 4. Lodging a. Reimbursement shall be in an amount equal to the actual cost of the least expensive available rate for reasonable accommodations based on single occupancy. b. In cases of double occupancy by two employees, each employee shall be reimbursed 50 percent of the total room charge. c. In cases of double occupancy when one of the occupants is not on WIC business, lodging reimbursement shall be on the basis of the least expensive available rate for reasonable accommodations based on single occupancy. 5. Meals
Policy and Procedure 6.10 Page 3 of 4 a. Meal allowances for employees while in travel status are reimbursable at the rates established by the Department of Budget and Management as published at http://www.dbm.maryland.gov/Pages/FleetTravel.aspx All meal rates are inclusive of taxes and tips. b. Employees shall be reimbursed for actual amounts based on itemized receipts, not to exceed limits set forth by Department of Budget and Management. c. Tip shall not exceed 20% of the meal cost. Meal cost, tax, and tip will only be reimbursed up to the limit set forth by the Department of Budget Management. d. Reimbursement shall not be made for the cost of alcoholic beverages. e. When an employee is in travel status involving absence from home overnight, all meals are reimbursable. The cost of breakfast is reimbursable when an employee in travel status has to leave home on official business 2 hours or more before the beginning time of the employee's assigned office. The cost of dinner is reimbursable when an employee in travel status cannot get home within 2 hours after the employee's normal quitting time. In both cases, the 2 hours are in addition to the normal commuting time. f. Except as provided in 5(e) above, an employee may not be reimbursed for the cost of lunch. If the registration fee for a conference, convention, seminar, or training meeting includes the cost of meals, the WIC Program shall not reimburse the employee for any of the meals included in the registration fee. If the employee chooses not to partake of the meals included in the registration fee, the employee cannot request reimbursement of the meals from the WIC Program. g. Meal reimbursement above the standard limits is allowable for employees conducting business in high cost areas designated by the Department of Budget and Management. Employees shall be reimbursed for actual amounts based on receipts, not to exceed limits set forth by Department of Budget and Management. http://www.dbm.maryland.gov/Pages/FleetTravel.aspx 6. Conference Registration Fees a. When a registration fee is charged, participating employees will be reimbursed upon submission of a receipt; a copy of the itinerary must be included. 7. Porter Fees and Hotel Tips a. Porter fees and hotel tips per each bag carried at common carrier depots and hotels respectively are reimbursable at the rates established by the Secretary.
Policy and Procedure 6.10 Page 4 of 4 b. The same per bag tip is reimbursable when checking into and checking out of a hotel. c. The State will not reimburse for tips for hotel housekeeping services. 8. Telephone and Postage Expenses a. Telephone and postage expenses incurred in the performance of official duties when travelling are allowable. Receipts are required for these expenses. References: 1. Department of Budget and Management, Fleet Management Services http://www.dbm.maryland.gov/Pages/FleetTravel.aspx Revisions: 10/1/14 Revised to add the requirement for itemized meal receipts for standard and high cost areas. Clarified that the maximum reimbursement rates include taxes and tips Added the requirement to include a copy of the itinerary with the conference registration fee. Added that the State will not reimburse for tips for hotel housekeeping services. Changed that the porter and hotel tip rates are set forth by Secretary not the Department of Budget and Management. 10/1/2015 Revised page number formatting 09/25/2018 Added tip reimbursement limit. Updated DBM links. Updated the Department name. Clarified which quarter and fiscal year to post charges against. 07/31/2023 Added clarification that travel must be approved by the local agency coordinator.
Policy and Procedure Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 6.11
Effective Date: July 28, 2020
Revised Date: June 27, 2024 SECTION: FINANCIAL MANAGEMENT SUBJECT: Breastfeeding Peer Counseling Program Expenditures
A. Policy
Breastfeeding peer counseling funds are to be used to develop and/or expand activities necessary to sustain the Breastfeeding Peer Counseling (BFPC) Program. The primary purpose of the Program and funding is to provide direct breastfeeding support services through peer counseling to WIC participants. All expenditures shall be allowable, allocable, reasonable, and necessary to the operation and implementation of the BFPC Program. The priority use of BFPC funds is to hire, train, and employ peer counselors to provide breastfeeding peer counseling services to WIC participants. The use of BFPC funds for expenditures that are not supported by the WIC Breastfeeding Model for Peer Counseling are not authorized.
B. Procedure
1. BFPC funds can only be used for services and activities related directly to breastfeeding peer counseling. 2. Each WIC local agency must maintain separate records relating to the BFPC grant. Any expenditure charged to the BFPC grant must be traceable to source documentation. Records must be retained for at least three years from the filing of the final closeout report per policy 6.00. 3. Expenditures must follow the Policy 5.13 Breastfeeding Peer Counseling Programs. 4. Expenditures shall not exceed the award for the current fiscal year. Expenditures in excess of the current fiscal year award will be disallowed and not reimbursed by the State WIC Office. 5. Local Agencies may choose to support Breastfeeding Peer Counseling (BFPC) program expenditures that exceed the BFPC grant with their NSA grant. BFPC salary expenditures paid for with NSA funds must be
Policy and Procedure Page 2 of 3
documented following Policy & Procedure 6.01 Time Studies Requirements for Staff Paid with WIC Funds.
C. Examples of Allowable and Unallowable BFPC Expenditures
This is not an exhaustive list of allowable or unallowable costs. Please call or email the state office with questions about allowable costs.
1. Allowable a. Furniture, computers/laptops, and office equipment for the exclusive use of peer counseling services and training services; b. Phone lines, internet service, cell/smartphones, pagers and answering machines for the exclusive use of contact between peer counselors and mothers; c. Breast pumps and breastfeeding aids used exclusively for demonstration purposes only by BFPC Program staff; d. Salaries and compensation for BFPC Program staff: ie: peer counselors, designated peer counselor coordinators, and designated breastfeeding experts (DBE). 1. Staff must provide oversight/management and/or supervision, mentoring and referral expertise for peer counselors. DBE time is allowable if a peer counselor refers a WIC mother to a DBE for problems that are outside of the peer counselor’s scope of practice. 2. BFPC funds may be used to pay for DBE time if a peer counselor refers a WIC mother to a DBE for problems that are outside of the peer counselor’s scope of practice. The DBE may be compensated using BFPC funds if the mother continues to be supported by the peer counselor and remains part of the peer counselor’s caseload. 3. All staff must meet BFPC Program staff definitions and receive appropriate training and supervision as outlined in the WIC Breastfeeding Model for Peer Counseling and Policy and Procedure 5.13.
e. BPFC portion of salaries and compensation for dual-role staff, i.e., part-time WIC Nutrition Assistant and part-time peer counselor or part- time CPA and part-time DBE (follow Policy & Procedure 6.01 for daily or quarterly time study requirements). The “dual-role” staff must receive approval to be designated as dual-role staff per Policy and Procedure 5.13;
Policy and Procedure Page 3 of 3
f. Virtual Breastfeeding Support Groups are allowable only for Peer Counselor and DBE staff hours for monitoring and engaging with WIC participants in a Virtual Support Group that provides breastfeeding support services. g. Recruitment efforts related to hiring BFPC Program staff; h. Drop-In Breastfeeding Groups for BFPC and DBE time only used for WIC participants. Note: BFPC and DBE time may not be counted toward nutrition education contacts. i. Staffing and expenses related to WIC Peer Counselor support to the Buddy Program. This includes duties such as matching buddy pairs, responding to buddy requests or inquiries, following up on buddy interactions, prompting discussions with conversation starters, and other duties as assigned by peer counselor supervisor. j. Staffing and expenses related to WIC breastfeeding hotlines and call centers. Other expenses related to the hotline and call center such as phone lines or equipment are allowable for any portion of those expenses that are for the purpose of a peer counselor providing participant contacts through the hotline and call center; k. Travel for State-required trainings of peer counselors/DBE and peer counseling staff/managers only for the FNS Breastfeeding trainings or State developed approved comparable trainings; l. Travel expenses for home and hospital visits (if allowed) by BFPC Program staff for WIC participants; m. Continuing education for DBE’s if it relates to servicing peer counseling programs, i.e., mentoring, serving as a referral; n. Breastfeeding resources for BFPC Program staff if the resources are related to peer counseling, i.e., training materials for peer counselors. These shall be coordinated and approved by the State Peer Counselor Coordinator; o. Pamphlets and similar materials to promote the BFPC program; p. Media campaigns, ie bus placards, paid social media and digital ads to recruit for or advertise BFPC programs. Media outreach using BFPC funds is allowed if directly recruiting peer counselors or informing WIC participants about the Peer Counselor program, including the Buddy Program, as a WIC breastfeeding benefit. However, there should not be a disproportionate amount of the BFPC funds spent at the expense of providing direct services to participants; q. Name badges, buttons, and similar low-cost items that identify peer counselor staff with approval from the State Peer Counselor Coordinator and following Policy and Procedure 6.03 and 6.05; r. Indirect costs related to providing a BFPC program; and
Policy and Procedure Page 4 of 3
s. Monitoring and tracking of program effectiveness. Funds may be used to monitor and track program components (ie, contacts, referrals, training) to determine effectiveness and where improvements are needed. However, evaluation studies may not be paid for using BFPC funds.
2. Unallowable
a. Portable scales to weigh infants outside of the WIC clinic; b. Breastfeeding educational materials for mothers such as pamphlets and DVDs; c. Breast pumps and breastfeeding aids for mothers i.e., nursing bras, nipple shields, and supplemental nursing systems; d. Incentive items to distribute to WIC participants to encourage breastfeeding; e. Salaries and compensation for lactation management experts in disproportion to peer counselors. BFPC funds cannot be used to disproportionately hire WIC DBE’s versus peer counselors. WIC grant funds must be used for consultations for WIC mothers who are not referred by peer counselors and are not part of the peer counselor’s caseload. f. Multi-purpose use items; i.e., diaper bags, baby carriers or ponchos; g. Males as breastfeeding peer counselors; h. Father-to-Father Breastfeeding Support Group i. Breastfeeding resources for WIC staff not related to peer counseling; j. Training and coursework for peer counselors to become IBCLCs or Certified Lactation Counselors (CLCs), exams, renewals or membership fees; k. Media Campaigns that promote breastfeeding in general; l. Second nutrition education contacts; m. Childcare; n. Cribs or other materials and equipment for infants of peer counselors who bring their babies to work; o. Breastfeeding coalitions; p. Peer counseling services and breastfeeding support to non-WIC participants; q. Milk Banks or Depots; and r. Travel for attendance at state/national breastfeeding conferences not meeting the criteria under C.1.k above.
Policy and Procedure Page 5 of 3 References: 1. FNS Allowable Costs for Breastfeeding Peer Counseling Programs Revisions: 06/27/2024 Clarify Allowable and unallowable costs based on the FY24 FNS Allowable Costs for Breastfeeding Peer Counseling Programs
(chapter-7)Maryland WIC Program Policy and Procedure Manual Chapter 7: Local Agency Operations & Management#
(chapter-7)(document-1)#
LOCAL AGENCY OPERATIONS AND MANAGEMENT TABLE OF CONTENTS SECTION: SUBJECTS: EFFECTIVE DATE: CIVIL RIGHTS 7.00 Civil Rights Responsibilities July 13, 1994 7.00A Civil Rights Lesson Plan October 1, 2010 7.01 Civil Rights Complaints of Discrimination July 13, 1994 7.01A Complaint of Discrimination Form 7.02 Limited English Proficiency Policy October 1, 2018 7.02A LEP Vendor Brief 7.02B LEP Waiver Form 7.02C LEP Reporting Form DISASTER RESPONSE 7.10 Disaster Response and Continuation of Operations November 23, 2015 7.10A USDA Disaster Assistance November 23, 2015 7.10B Emergency Operations Worksheet November 23, 2015 7.10C Removed November 23, 2015 7.10D Removed November 23, 2015 7.10E Removed November 23, 2015 7.10F Removed November 23, 2015 7.10G Renamed 7.10B October 1, 2016 CASELOAD 7.20 This policy has been removed. 7.21 Appointment No-Show Rates October 1, 1990 7.22 This policy has been removed WOW 7.40 WOW Information Systems Usage January 1, 2003 7.41 WOW Information Systems Security January 1, 2003 7.41A Compliance with DHMH Security Policies 7.41B Combined IRMA Policy Acknowledgement Form 7.42 Adding, Removing and Modifying Staff Access to WOW January 1, 2003
SECTION: SUBJECTS: EFFECTIVE DATE: 7.42A Staff Data Sheet 7.42B Local Agency Roles 7.43 Has been removed CLINIC STAFF AND EQUIPMENT 7.60 Competent Professional (CPA) and Paraprofessional (CPPAs) Authorities January 2, 1990 7.60A Has been relocated to 7.66C 7.60B Has been relocated to 7.66D 7.60C Has been relocated to 7.66E 7.60D Has been relocated to 7.66F 7.60E Has been relocated to 7.66F 7.60F Has been relocated to 7.66G 7.61 Ongoing Staff Training October 1, 2003 7.62 Equipment for Performing Weight and Height Measurements October 1, 2003 7.63 State Agency Trained Competent Professional Authorities October 1, 2005 7.63A CPA Applicant Competency Checklist Provision of Non- Contract Formula Food Packages for Infants 7.63B CPA Applicant Competency Checklist Nutrition Education Counseling for High Risk Participants 7.63C CPA Applicant Competency Checklist Group Nutrition Education 7.63D Prior Approval Request for CPA Courses 7.64 Laboratory Requirements for Performing Blood Tests October 1, 2007 7.64A Bloodborne Pathogens Requirements 7.64B Permanently Retractable Lancet Examples 7.64C Attachment renamed 7.64A 7.65 Ordering Outreach, Certification, Nutrition Education, and Breastfeeding Support Materials October 1, 2007 7.65A WIC Manual Order Form 7.66 New Employee Training October 1, 2007
SECTION: SUBJECTS: EFFECTIVE DATE: 7.66A Instructions for Competency Checklists January 31, 2018 7.66B Income Intake Competency Checklist January 31, 2018 7.66C Pregnancy Competency Checklist January 31, 2018 7.66D Postpartum Competency Checklist January 31, 2018 7.66E Infant Competency Checklist January 31, 2018 7.66F Child Competency Checklist January 31, 2018 7.66G General Certification Competency Checklist January 31, 2018 7.66H CPA Competency Checklist January 31, 2018 7.66I Medical Competency Checklist November 30, 2021 7.67 This policy has been removed October 1, 2007 CONFIDENTIALITY AND RELEASE OF INFORMATION 7.70 Confidentiality and Release of Applicant and Participant Information October 1, 2007 7.70A Consent to Release Information 7.70B Consent to Use Photographs MONITORING AND EVALUATION 7.80 Local Agency Self Monitoring and Review 7.80A Local Agency Certification Self Review Tool 7.80B Program Operation Self Review Tool 7.81 State Monitoring and Review of Local Agency October 1, 2002 7.81A Pre Management Evaluation Questionnaire 7.81B Management Evaluation Review Form Cycle 1 7.81C Management Evaluation Review Form Cycle 2 7.82 Separation of Duties October 1, 2017 7.82A Separation of Duties Monitoring Form CUSTOMER SERVICE 7.90 Customer Service Guidelines October 1, 2006 7.91 Customer Service Complaints October 1, 2006 7.92 IT Software and Equipment Requirements March 14, 2024 Revised 05/2025
Policy and Procedure 7.00
Page 1 of 6
MARYLAND DEPARTMENT OF HEALTH
WIC PROGRAM
POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.00
Effective Date: July 13, 1994
Revised: November 19, 2025 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Civil Rights Responsibilities of Local Agencies
A. Policy
1. The local agency shall comply with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Department of Agriculture regulations on nondiscrimination (7 CFR Parts 15, 15a and 15b), and FNS Instruction 113-1, Civil Rights Compliance and Enforcement – Nutrition Programs and Activities, November 8, 2005 to ensure that no person shall, on the grounds of race, color, national origin, age, sex or handicap, be denied benefits of, or be otherwise subjected to discrimination under the Program. All of the above documents can be accessed on the internet.
2. The local agency shall comply with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and subsequent regulations and instructions by:
a. Signing an assurance document every state fiscal year as part of the conditions of award acknowledging civil rights and non-discrimination practices.
b. Notifying the public of the nondiscrimination policy and complaint rights of participants and potentially eligible persons.
c. Reviewing and monitoring activity to ensure Program compliance with the nondiscrimination laws and regulations. Allowing review of civil rights compliance by the state agency when requested and quickly resolving any areas of non-compliance.
d. Collecting and reporting racial and ethnic participation data as required by Title VI of the Civil Rights Act of 1964.
3. The local agency shall accept complaints of discrimination, in compliance with Policy and Procedure 7.01
Policy and Procedure 7.00
Page 2 of 6
4. The local agency shall provide civil rights training to a new employee as part of the orientation to WIC and once every state fiscal year to all staff at either an in-person meeting, virtually, or electronically. Documentation of provision of training shall be maintained and made available for review.
B. Procedure
1. The local agency will notify applicants/participants and the general public, particularly minorities, women, and grassroots organizations of the availability of Program benefits and services, location of local agencies, clinics, as well as hours of operation.
a. Notification may consist of letters, leaflets, brochures, bulletins, media advertisements or announcements.
b. Vital documents and materials that are critical to program participation must reflect the full version of the current USDA non- discrimination statement, without alteration, in a readable font size (FNS recommends not less than 8-point). Vital documents and materials include, but are not limited to, program rights and responsibilities, notices of eligibility/ineligibility, notices which impact benefits and accessibility such as free language interpretation access for customers with limited English proficiency and reasonable modifications for individuals with disabilities, adverse action notices, sanction notices, program literature, and all state and local agency WIC websites.
USDA Non-Discrimination Statement ENGLISH (full version)
In accordance with Federal law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin (including limited English proficiency), religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. (Not all prohibited bases apply to all programs) Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication for program information (e.g., braille, large print, audiotape, American Sign Language) should contact the responsible State or local Agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). To file a program discrimination complaint, a complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online at https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Office of the Assistant Secretary for Civil Rights (OASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: mail: U.S. Department of Agriculture
Policy and Procedure 7.00
Page 3 of 6
Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; or email: program.intake@usda.gov
This institution is an equal opportunity provider.
USDA Non-Discrimination Statement SPANISH (full version)
De acuerdo con la ley federal y las reglamentaciones y políticas de derechos civiles del Departamento de Agricultura de los EE. UU. (U.S. Department of Agriculture, USDA), esta institución tiene prohibido discriminar por motivos de raza, color o país de origen (incluyendo dominio limitado del inglés), religion, sexo, discapacidad, edad, estado civil, estado familiar / parental, ingresos provenientes de un programa de asistencia pública, creencias políticas, represalias o venganza por haber participado anteriormente en actividades relacionadas con los derechos civiles en cualquier programa o actividad llevado a cabo o financiado por el USDA. (No todas las causas de discriminación prohibidas se aplican a todos los programas). La información del programa puede estar disponible en idiomas distintos al inglés. Las personas con discapacidades que requieran medios alternativos de comunicación para obtener información del programa (p. ej., braille, letra grande, cintas de audio y lenguaje de señas americano) deben comunicarse con la agencia estatal o local responsable que administra el programa o comunicarse con el USDA a través del Servicio de Retransmisión de Telecomunicaciones al 711 (voz y TTY). Para presentar una queja por discriminación en el programa, el reclamante debe completar el formulario AD-3027, el formulario de queja por discriminación en el programa del USDA, que se puede obtener en línea, en https://www.usda.gov/sites/default/files/documents/ad-3027s.pdf, desde cualquier oficina del USDA, llamando al (866) 632- 9992 o escribiendo una carta dirigida al USDA. La carta debe tener el nombre, la dirección, el teléfono del reclamante y una descripción escrita de la supuesta acción discriminatoria con suficiente detalle para informar al subsecretario de derechos civiles (ASCR) sobre la naturaleza y la fecha de una supuesta violación de los derechos civiles. El formulario AD-3027 o la carta completos deben enviarse al USDA por: correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; o correo electrónico: program.intake@usda.gov
Esta institución ofrece igualdad de oportunidades.
If materials are too small to permit the full statement to be included, the material, at a minimum shall include the following short version of the Non- Discrimination Statement, in print size no smaller than the text:
USDA Non-Discrimination Statement ENGLISH (short version)
This institution is an equal opportunity provider.
USDA Non-Discrimination Statement SPANISH (short version)
Policy and Procedure 7.00
Page 4 of 6
Esta institución ofrece igualdad de oportunidades.
The short version is to be used in very limited circumstances.
c. Provide information and other materials in languages other than English, as needed.
d. Ensure that appropriate staff, volunteers or other translation resources are available to serve non-English speaking or limited English-speaking applicants/participants. Refer to Policy and Procedure 7.02 Limited English Proficiency (LEP) Policy.
e. Display the nondiscrimination poster, "And Justice For All," or an FNS approved substitute in prominent places, such as clinic waiting rooms.
2. The local agency must periodically review Program policies and practices to evaluate the effect of those procedures on applicants and participants. In doing so, staff should be monitored to determine if services are being delivered in a manner consistent with civil rights policies. Local agencies shall also allow civil rights compliance reviews when requested by the State office. Any areas of non-compliance found during any review (local agency, state, or federally driven) shall be quickly resolved.
3. Accommodations must be made for individuals with disabilities to ensure that the Program is accessible to them.
4. The local agency shall report participation by category of women, infants and children and by racial/ethnic categories as defined in FNS Instruction 113-1, Civil Rights Compliance and Enforcement – Nutrition Programs and Activities, November 8, 2005. Reporting shall be accomplished by entering the data in the management information system. More than one racial box can be checked.
Staff shall explain to the applicant or the parent or caregiver of an infant or child applicant that the collection of racial/ethnic categories is for statistical purposes only and has no effect on the determination of their eligibility to participate in the Program. Staff shall tell the person that self-identification is the preferred method of obtaining this information and then ask them their racial designation. Visual identification shall be used only if the applicant or the parent or caregiver of an infant or child applicant refuses to answer.
5. Complaints of discrimination shall be processed consistent with State Policy and Procedure 7.01.
6. The annual staff training on civil rights shall include, at a minimum, the
Policy and Procedure 7.00
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following topics:
a. Collection and use of data, b. Effective public notification systems, c. Complaint procedures, d. Compliance review techniques, e. Resolution of noncompliance f. Requirements for reasonable accommodation of persons with disabilities, g. Requirements for language assistance, h. Conflict resolution, and i. Customer service.
7. The local agency shall send documentation of the annual civil rights training electronically to the State WIC Civil Rights Coordinator within 15 days of the training. Documentation shall consist of a copy of the meeting agenda, staff sign in sheet and the civil rights annual training agenda.
Attachments: 7.00A Annual Civil Rights Lesson Plan
References:
1. CFR 246.8
2. FNS Instruction 113-1, Civil Rights Compliance and Enforcement – Nutrition Programs and Activities, November 8, 2005 3. USDA, Food and Nutrition Service, Civil Rights Division May 5, 2022 memo regarding “Bostock v. Clayton County, 140 S. Ct. 1731, 590 U.S. (2020).
Revised: 10/01/98 Reference General Administration Bulletin 98-01 (SFP 98-039) 02/15/06 Changed telephone numbers in the Discrimination Statement 04/03/07 Revised nondiscrimination statement 10/01/10 Deleted the requirement that all civil rights documents be kept on file; added that they are accessible by the internet; added in B. 6 topics to cover during training; and B.7. Documentation of training. Added Attachment 7.00A 01/06/12 Added second paragraph in B.4. to state that self-identification is the preferred method to obtain racial designation. Updated revised nondiscrimination statement in B.1.b 10/1/2015 Updated revised nondiscrimination statement in B.1.b, fixed typos in B.1.e and B.7, slight change in wording in B.4, corrected FNS Instruction to 113-1 2/25/2016 Updated nondiscrimination statement in B.1.b based on the non- discrimination statement from the USDA Office of Civil Rights, Compliance Branch October 14, 2015. In Section A.4 - redefined “annual” training as once per state fiscal year
Policy and Procedure 7.00
Page 6 of 6
08/22/2018 Clarified the use of the full Non-Discrimination Statement (NDS) vs the short version. Included Spanish versions of the full and short NDS. Added statement 2.a. regarding an acknowledgement of civil rights responsibilities 04/2023 Updated nondiscrimination statement based on USDA Office of Civil Rights May 5, 2022, memo “Bostock v. Clayton County”. 11/2025 Updated nondiscrimination statement
Attachment 7.00A
Attachment 7.00A 6/7/2017 Page 1 of 3
Annual Civil Rights Lesson Plan
OBJECTIVE: All Local Agency WIC staff who have contact with WIC applicants and/or participants shall understand civil rights related laws, regulations, procedures and directives.
WIC staff are required to abide by the provisions in five civil rights laws. The following Civil Rights Laws can be accessed on the internet:
Title VI of the Civil Rights Act of 1964, 42 U.S.C. § 2000d to 2000d-6
Americans with Disabilities Act of 1973 (28 CFR Part 35, Title II, Subtitle A)
Title IX of the Education Amendments of 1972 (20 U.S.C. § 1681 et seq.)
Section 504 of the Rehabilitation Act of 1973
Age Discrimination Act of 1975 (45 CFR Part 91)
CONTENT:
Local agency staff should know the procedures for the following:
1. Racial Collection and Reporting
a. Self- identification or visual identification; and
b. Ethnicity - Definition
Two question format
i. Hispanic/Latino or Not Hispanic/Latino; and
ii. Race - Can select more than one of the following: American Indian, Alaskan Native Asian, Pacific Islander, Black or African American, Native Hawaiian or Other Pacific Islander White.
2. Effective Public Notification Systems
a. Program Availability;
b. Complaint Information; and
Attachment 7.00A
Attachment 7.00A 6/7/2017 Page 2 of 3
c. Nondiscrimination Statement.
3. Complaint Handling and Processing Procedures (Policy and procedure 7.01)
a. The local agency staff is responsible for explaining the complaint system to each applicant/participant. The following information must be provided: i. Anyone can file a complaint of discrimination within 180 days of the alleged act; ii. A complaint can be filed with the Secretary of Agriculture, the Administrator of FNS or the State or local WIC agency; and iii. Local agency staff must assist applicants/participants who wish to file complaints of discrimination; b. All complaints of discrimination received by the local agency, written or verbal, must be accepted and forwarded to the State office immediately, but no later than 5 days after the acceptance of the complaint: and c. Attachment 7.01A must be used to document and forward complaints of discrimination to the State office.
4. Compliance Reviews (Management Evaluations)
State WIC Program is required to conduct monitoring reviews of local agencies at least once every two years.
5. Resolution of Noncompliance
If applicable, the State WIC Program shall provide written notice to the local agency indicating the areas of noncompliance and the action required to correct the situation.
6 Requirements for Reasonable Accommodation of Persons with Disabilities
a. Clinic must be accessible to the handicap;
b. Nutrition education and other program materials provided in the format preferred by the person making request, i.e. large print, audio tapes, captioned videos, Braille text; and
c. Qualified interpreters must be provided for the hearing impaired.
Attachment 7.00A
Attachment 7.00A 6/7/2017 Page 3 of 3
7. Requirements for Language Assistance
a. Availability of bilingual staff members or interpreters to serve non-English speaking and/or limited-English speaking person; and
b. Availability of a commercially available telephonic interpretative service.
8. Conflict Resolution Ensure staff has the authority to resolve applicant and/or participant complaints or know the chain of command to refer the complaint or complainant (Policy and Procedure 7.91). 9. Customer Service (Policy and Procedure 7.90)
a. Treat all customers with courtesy and respect;
b. Promptly answer all customers’ questions with accurate, objective information;
c. Resolve all customers' needs with the fewest number of calls possible;
d. Use language that all customers can easily understand; and
e. Promptly respond to all customers' concerns and complaints.
Policy and Procedure 7.01
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.01 Effective Date: July 13, 1994 Revised: August 22, 2018 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Civil Rights Complaints of Discrimination
A. Policy
1. The local agency staff is responsible for explaining the complaint system to each applicant/participant. The following information must be provided:
a. Anyone can file a complaint of discrimination within 180 days of the alleged act.
b. A complaint can be filed with the Secretary of Agriculture, the Administrator of FNS or the State or local WIC agency.
c. Local agency staff must assist applicants/participants who wish to file complaints of discrimination.
d. All WIC staff at the local and state level shall protect the confidentiality and Privacy Act rights of civil rights complainants at all points during the complaints process.
2. All complaints of discrimination received by the local agency, written or verbal, shall be accepted and forwarded to the State WIC Program Civil Rights Coordinator immediately, but no later than 5 calendar days after the acceptance of the complaint.
3. Attachment 7.01A shall be used to document and forward complaints of discrimination to the State office.
4. All complaints of discrimination received by the State office shall be forwarded to the USDA Mid-Atlantic Regional Office Civil Rights Coordinator no later than 5 calendar days after receipt of the complaint.
B. Procedure
1. When a complaint is filed, a case file shall be created and maintained with all pertinent information. This case file shall be retained until all issues are resolved or until the end of the three-year retention period, whichever is later.
Policy and Procedure 7.01
Page 2 of 2 2. The local agency shall complete Attachment 7.01A which must be used for gathering and submitting information when a complaint of discrimination is made. The following information is required:
a. Name of complainant.
b. Address and telephone number or other means of contacting person alleging discrimination.
c. Location and name of person, organization, or office that is accused of discriminatory practice.
d. Reason for the alleged discrimination.
e. Identity of others having knowledge of the discriminatory acts.
f. The name of the person who accepted the complaint and the date accepted.
g. The date the complaint was forwarded to the Civil Rights Coordinator at the State office.
3. All WIC staff shall protect the confidentiality and Privacy Act rights of civil rights complainants at all points during the complaints process.
Attachment: 7.01A Complaint of Discrimination Form
References:
1. CFR 246.8
2. FNS Instruction 113-2
Revisions: 01/2012 Added Section A. 1.d. and B.1.3. per STAR 2011 Civil Rights review 10/2015 Fixed typo in A.1.b 02/2016 Replaced reference to DHMH Form 4435, which no longer exists, with Attachment 7.01A; Section A.2 amended time Local Agency must forward complaint to 5 business days; added paragraph A.4 to include state office deadline to forward complaint to USDA. 08/22/2018 Changed A.2 to clarify where to send complaints and A.4 to 5 calendar days
Attachment 7.01A
Attachment 7.01A
Page 1 of 1 MARYLAND WIC PROGRAM COMPLAINT OF DISCRIMINATION
1. Name of Complainant:
2. Address and telephone number or other means of contacting person alleging discrimination:
3. Location and name of person, organization or office that is accused of discriminatory practice:
Date of occurrence:
4. Nature of incident or aspect of the Program that led the person to allege discrimination:
5. Reason for the alleged discrimination:
6. Identity of others having knowledge of the alleged discriminatory acts:
7. Complaint accepted by (Name/Local Agency):
Date complaint received by Local Agency:
Date forwarded to State Civil Rights Coordinator:
Date received by State Civil Rights Coordinator:
Date forwarded to FNS Civil Rights Division:
Race
Color
National Origin
Sex
Age
Disability
Retaliation
Other (specify) Clear Form
Policy and Procedure 7.02
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.02 Effective Date: October 1, 2018 Revised Date: June 28, 2022 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Limited English Proficiency (LEP) Policy
A. Policy
The Maryland WIC Program requires local agencies to have procedures in place to serve Limited English Proficient (LEP) persons. The Local Agency shall develop language procedures for (1) assessing the language needs of the population served; (2) translating both oral and written communications and documentation; (3) training staff in the language assistance program requirements; and (4) monitoring to assure that LEP persons are receiving equal access to services and are not treated in a discriminatory manner.
B. Procedure 1. LEP Assessment and Plan Title VI of the Civil Rights Act of 1964 and its regulations require all State and Local Agencies to take reasonable steps to assure “meaningful access” to the information and services they provide. On an annual basis, the State and Local agencies shall review and update the Maryland WIC Program LEP Plan. There are a number of factors that shall be included in the plan that constitutes reasonable steps to assure meaningful access: a. The number or proportion of LEP persons served or likely to be encountered in the eligible population; b. The frequency with which LEP persons come in contact with the program; c. The nature and importance of the program, activity, or service provided by the program to people’s lives; and d. The resources available to the recipient and the overall costs associated. 2. LEP Resources The State Agency shall provide Local Agencies with interpretation resources for providing access to programs and services to LEP persons and provide training to access those services. These shall include telephone interpreter
Policy and Procedure 7.02
Page 2 of 4
services, translation of written materials, and on-site translation services. These resources are found in Attachment 7.02A Limited English Proficiency Vendor Brief. 3. Notification to Public Local Agencies shall post the Language Line Solutions ID poster in Attachment 7.02A to inform the public, in various languages, that interpreter services are available. 4. Providing Services to LEP Persons If a participant is determined to be LEP or deaf/hard of hearing, Local Agency staff shall: a. Inform the individual of their right to have interpreter services free of charge; b. Take the proper steps to ensure that interpreter services are provided free of charge to the participant. The following forms of service can be used: i. Hiring of bilingual staff interpreters. Bilingual employees must be proficient to effectively communicate with LEP Participants or deaf/hard of hearing persons. ii. Contracting with an outside telephonic, in-person or video interpreter service. iii. Make arrangements for use of voluntary community interpreter services. iv. TTY (telephones for the deaf/hard of hearing) c. Be instructed not to require/request that LEP persons utilize family members, especially minor children or friends as language interpreters. The “USDA Guidance to Federal Financial Assistance Recipients Regarding the Title VI Prohibition against National Origin Discrimination Affecting Persons with LEP Guidance on Services for Persons with LEP in Assisted Programs” states, “reliance on children is discouraged unless it is an emergency situation that is not reasonably foreseeable.” The emotional involvement of family or friends with a LEP person can jeopardize interpretation and translation of critical information. d. Document that a person declines free interpreter services using Attachment 7.02B Waiver of Right to Free Interpreter Services. If an LEP or deaf/hard of hearing person declines the interpreter service offered by the local Agency, they may elect to use an individual of their choice if the Local Agency deems the use of the person appropriate. e. Document the LEP person’s preferred language in the record so that
Policy and Procedure 7.02
Page 3 of 4
language services can be arranged for future appointments, if necessary. f. Follow these guidelines when working with LEP individuals and interpreters: i. Let the individual and interpreter know that all information is confidential. ii. The interpreter should sit where he/she does not block your view of the individual. iii. Prepare the interpreter for any sensitive issues. iv. Inform the interpreter that they are never to answer questions for you or the individual. There could be negative impacts even when the interpreter answers very simple questions. v. Local Agency staff should speak directly to the individual as if the interpreter is not in the room. Talking with the interpreter instead decreases the opportunity of building trust and understanding with the participant. vi. Don’t assume that LEP individuals understand you. In some cultures, a person may say “yes” as you explain something, not meaning they understand but rather they want you to keep talking because they are trying to understand. vii. Speak naturally, not louder, and speak clearly and slowly. Rushing can decrease the quality of the translation. viii. Use simple terms. Avoid difficult, technical or slang words. Do not use sayings, acronyms or medical terms. Clarify unique terms and provide examples when needed. ix. Avoid humor. Jokes do not translate well. x. Use simple pictures when possible. xi. Allow plenty of time for the visit. Using an interpreter often makes the appointment longer. xii. Speak one or two sentences at a time.
g. LEP Reporting
The Local Agency shall submit the annual LEP report (Attachment 7.02C) for the state fiscal year, to their Local Health Department, and provide a copy to the State WIC Office. The Local Agency shall request written approval from the State WIC Finance Chief to use the LEP report form used in the Local Health Department instead of Attachment 7.02C and 7.02D.
Policy and Procedure 7.02
Page 4 of 4
Local private, non-profit agencies shall submit the annual LEP report directly to the State WIC Office. The annual LEP report shall include the following information: i. A summary of efforts to fully implement and improve LEP services during the reporting period;
ii. An outline of possible initiatives to enhance LEP services that might be implemented during the forthcoming reporting period; and
iii. A description (i.e., agency name, language requested, total cost, county, client gender and age, etc.) of the number of individual interpretation and/or translation services provided to LEP persons and the process used to deliver such services (e.g., telephonic, written, on-site, staff interpretation, etc.) (Attachment 7.02D).
Attachments
1. 7.02A Limited English Proficiency – Vendor Brief
2. 7.02B Waiver of Right to a Free Interpreter Service
3. 7.02C Annual Reporting Form
4. 7.02D Interpretation & Translation Services LEP Tracker
References: 1. MDH Policy 01.02.05 Limited English Proficiency (LEP) Policy effective March 22, 2016 2. USDA Guidance to Federal Financial Assistance 3. Title VI of the Civil Rights Act of 1964 4. Title IX of the Education Amendments of 1972 5. The rehabilitation Act of 1973: Sections 504 and 508 6. The Americans with Disabilities Act of 1990 7. The Age Discrimination Act of 1975 8. U.S. Department of Homeland Security’s (DHS) 2012 Language Access Plan
Revisions: 06/2022 Added Local Agency will request to use a different form from 7.02C and updated forms to the current template available.
1
Attachment 7.02A Limited English Proficiency - Vendor Resources Maryland WIC Program
Telephonic Services: Language Line Services, Inc. • You will need: Language Line account number (contact the State WIC LEP coordinator if unknown); your phone number and office name; and the purpose of the discussion. • For additional details call the demonstration line at 1-800-996-8808. Examples are available for: completing a medical history questionnaire (#2); and information on agency services (#3).
1. Use "Conference Hold" to place the client/end user on hold. 2. Dial 1-866-874-3972 and enter your 6-digit Language Line account number. 3. Press 1 for Spanish or 2 for other languages. 4. When the interpreter is connected, tell the interpreter what you wish to accomplish and any special instructions. Add the limited English speaker on the call.
Ad Astra Translation Services
Ad Astra, Inc holds a contract with the State to provide written and on-site translation services. All local health departments (LHD) have been assigned Ad Astra account numbers. To request your LHD account number contact your LHD Limited English Proficiency (LEP) liaison. A separate account number is not required to arrange written translation and on-site interpretation services. If a local agency does not have an account with Ad Astra, submit a new client form to receive an Ad Astra account number. The request and form may be submitted via email to translation@ad-astrainc.com. Registration takes 3-5 business days.
Written Document Translation: Ad Astra
1. Have Account # ready. Request a quote by: a. Phone: Call 301-408-4242 (press option 4) b. Online: Visit http://www.adastra.plunet.com/index.jsp c. Email: Send an email to translation@ad-astrainc.com d. You will need: Project description; language needed; project timeframe; your name and phone number.
On-site Interpretations: Ad Astra, Inc.
1. Have Account # ready. Request a quote by: a. Phone: Call 301-408-4242 (press option 2) b. Online: Visit www.scheduleinterpreter.com/ad-astra c. Email: Send an email to interpreting@ad-astrainc.com 2. You will need: Date and time of the request; length and location of the assignment; name and phone number of an on- site point of contact; type of appointment (e.g. medical, legal, social services); and language of patient / end user (including regional dialect or country of origin if known).
Tracking LEP Interactions (Attachment 7.02D)
LEP Services Tab 1. Utilization of LEP vendor services should be tracked daily. 2. Insert available information into the Excel tracking form in the "LEP Services Tracker" tab. Each use of a vendor or staffperson should be captured in a separate row. Information may be missing in certain sections if the client does not readily provide details up front. 3. Insert cost information by (1) retrospectively adding amount per the official invoice or (2) estimate based on
2 provided rates (available in MDH Interpretation and Translation Services Packet).
LEP Tracking Form: Bilingual Staff 1. All bilingual staff employed throughout the year shall be entered on the Bilingual staff tab. 2. For each staff person, indicate if they are certified or non-certified interpreters and which language(s) they are fluid in.
LEP Annual Report (Form 7.02C) 1. Each Local Agency shall submit a copy of Form7.02C and 7.02D to the WIC LEP Coordinator by July 31 each year. 2. The annual report includes (1) Section A: Summary of Agency Efforts; (2) Section B: Future Initiatives; (3) Section C: Vital Document Translation; and (4) Section D (7.02D): Interpretation and Translation Services.
3
Ad Astra Inc. Interpreter Request Form Attachment 7 02A
1 ._ ;.;
New Client Account Form
Client Account Information 1. Organization/Agency/Facility/Hospital Name
2. Sub-Agency/Department/Location Name (if applicable)
a. Primary Contact Person Name
b. Primary Contact Person Email Address & Direct Phone
c. Primary Contact Person Physical Address
3. How will you be requesting interpreters? Phone Email Online (Internal Scheduling System) *Please refer to the 3rd page for details on each request method and how to contact our team
4. Please provide contact information (Full Name, Contact Phone, Contact Email) for all authorized requesters other than Primary POC.
5. Please provide a list of all locations/facilities (full addresses) where you anticipate needing services other than the Primary POC physical address.
New Client Account Form
Client Billing Information 6. Primary Billing Contact Information Primary receiver of the invoice and the person to whom attention is required. Name:
Email Address & Direct Phone Number:
Physical Address (Street Address, Suite/Room, City, State, Zip):
7. Secondary Billing Contact Information Name:
Email Address & Direct Phone Number: 8. What is your preference for invoice submission?
Email Mail 9. What information do you require on your invoice? (Check all thatapply) Date Time Language Linguist Name Assignment # Address Dept./Unit Name Requestor Name Other (please specify)
10. Billing Frequency Monthly Bi-Weekly
11. Payment Method Check Online Credit Card Payment EFT/ACH
This form was completed by:
Name:
Date:
Title ., 'J
Attachment 7.02B
Page 1 of 1
Waiver of Right to Free Interpreter Services
Complete if you waive interpreter services and DO NOT want the WIC Local Agency to provide an interpreter.
I, ___________________________________ have been informed of my right to receive
Name free interpreter services for ____________________ from _______________________.
Language
Local Agency Name
I am providing my own interpreter.
I do not want an interpreter.
I understand I may ask for an interpreter at no cost at any time.
Signature
Date
Local Agency Use Only
Name of Interpreter: _________________________________________________
Interpreter relationship to the participant: _________________________________
If a minor, provide the approximate age: _________________________________
Additional notes:
Local Agency Signature
Date
Limited English Proficiency (LEP) ANNUAL REPORTING FORM
Attachment 7.02C
Page 1 of 5
AGENCY INFORMATION MDH Agency Name:
Completing Employee’s Name:
Contact Number:
Completing Employee’s Email:
Job Title:
Agency Head’s Name:
Date:
Review Period: to
INSTRUCTIONS Pursuant to MDH POLICY 01.02.05, the MDH LEP Report is due on JULY 31 of each calendar year.
1. Review your agency process and complete each section of this form.
2. To Complete Section D, note the following:
Date- date of service, Language- language requested, Service Type – Written (W); Oral (O) or Telephonic (T), Provider – Bilingual Staff, Community Volunteer, Language Line, Schreiber or Ad Astra; Service Cost- cost of service, Client Sex- Male or Female, Client Age Group – Child (0-12 years of age), Adolescent (13-20 years of age), Adult-(21-54 years) and Senior (55+ years of age), Unit- Name of unit within health department, program, board, commission or facility, Region – County where services rendered
3. Upon completion, review this report with the Agency Head.
4. Submit a copy of the Completed SFY Annual LEP Report to the State WIC Office Fiscal Chief or their designee via email.
Limited English Proficiency (LEP) ANNUAL REPORTING FORM
Attachment 7.02C
Page 2 of 5
SECTION A: Summary of Agency Efforts
Provide a summary of efforts to fully implement and improve LEP services during this reporting period:
SECTION B: Future Initiatives
Provide an outline of possible initiatives to enhance LEP services to be implemented during the forthcoming period:
Limited English Proficiency (LEP) ANNUAL REPORTING FORM
Attachment 7.02C
Page 3 of 5
Limited English Proficiency (LEP) ANNUAL REPORTING FORM
Attachment 7.02C
Page 4 of 5
SECTION C: Document Translations
Per the MDH LEP Policy, Vital Documents are defined as documents that individuals applying for services or benefits from a covered entity must understand, respond to or complete in order to access the services/benefits or continue to receive the services or benefit. Vital Documents also include documents that inform the participant of his/her rights under each covered entity. “Vital documents” does not include applications and examinations related to licensure, certification, or registration under the Annotated Code of Maryland: Health Occupation Article, Financial Institutions Article, and Business Regulation Article, within the jurisdiction of MDH or DLLR.
Provide a listing of all vital documents translated your agency. Include the name of the provider that translated each document (press tab to create a new row):
MDHAgency DATE document(s) translated Name of Document Vendor / Provider used to translate document(s) Language translated to Total Cost (EXAMPLE) Office of Equal Opportunity Programs 10/10/13 EEO Notice to Public Schreiber Translations French $950.00
Limited English Proficiency (LEP) ANNUAL REPORTING FORM
Attachment 7.02C
Page 5 of 5
SECTION D: Interpretation & Translation Services
Provide a listing of the number of individual interpretation/translation services provided to LEP individuals and the process used to deliver such services. Use Policy and Procedure 7.02D to report unless agency has received written approval from the State WIC Finance Chief to use a comparable form.
MDH LEP Services Tracker Services Provided LEP Tracker Program name (no acronyms) DATE OF SERVICE (Entry must be July - June) SERVICE TYPE Telephonic On- Site Written VENDOR [or] Staff Name Language Line Ad Astra [If staff: Enter Name] LANGUAGE If not included in list, add as new entry. # of DOCUMENTS TRANSLATED N/A if no documents were translated TOTAL COST for service DURATION In minutes, no units. N/A if no duration COUNTY where services were rendered Note: Baltimore = Baltimore County For the city, select Baltimore City. For written documents, put N/A. CLIENT GENDER (Female / Male) For written documents, put N/A. CLIENT AGE Child (0-12) Adolescent (13-20) Adult (21-54) Senior (54+) For written documents, put N/A. WIC EMPLOYEE Insert your first and last name, not program name. Covid 19 Related (Yes/No) Submit to the MDH Office of Equal Opportunity Programs by July 30th of each year. 1 of
MDH LEP Services Trackerr Bilingual Staff MDH "Bilingual Staff" Agency \ Department CERTIFIED INTERPRETERS Last_Name of Employee \ Staff CERTIFIED INTERPRETERS First_Name of Employee \ Staff NON-Certified INTERPRETERS Last_Name of Employee \ Staff NON-Certified INTERPRETERS First_Name of Employee \ Staff Language Additional Language Additional Language (Non-CERTIFIED EXAMPLE) Office of Equal Opportunity Programs N/A N/A Doe John Spanish N/A N/A (CERTIFIED EXAMPLE) Office of Equal Opportunity Programs Doe Jane N/A N/A Arabic Vietnamese Dutch Submit to the MDH Office of Equal Opportunity Programs by July 30th of each year. 2 of
INSTRUCTIONS: 1. Every cell must have a value. If it is not applicable, insert "N/A". If the value is unknown, insert "unknown." Do not leave any cells blank. 2. For written translations, enter "N/A" for Duration, County, and Client Age/Gender. 3. Do not use acronyms or abbreviations, including for program/center name. 4. Enter time in minutes with no units. 5. You can select various langauges from the drop-down list. If the language is not listed, simply type it into the cell. 6. If the client was in Baltimore County, select Baltimore. If the client was in Baltimore City, select Baltimore City. Note: This spreadsheet uses data validation.
Policy and Procedure 7.10
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MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.10
Effective Date: November 23, 2015
Revised Date: May 28, 2025
SECTION: Local Agency Operations and Management SUBJECT: WIC Disaster Response and Continuation of Operations
A. Policy
The WIC Program is not designed to be a disaster assistance program and therefore, is not considered a first response option for disaster survivors. There is no legislative authority for using WIC food funds for purposes other than providing allowable food benefits to categorically eligible participants. The United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) responds to disasters through various other means.
Disaster or emergency situations include but are not limited to: Fire Weather-related: flood, tornado, hurricane, snow or other storm-related disruption Civil Disorder or other violent crime-related disruption Interruptions in governing agencies’ functions or funding Power or water outage Earthquake Hazardous materials incidents Human Pandemic Large scale supplemental food recall or supply chain disruption A presidentially declared major disaster as defined under Section 102 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (Stafford Act, 42 U.S.C. 5121 et seq.) A presidentially declared emergency as defined under the Stafford Act A public health emergency declared by the Secretary of Health and Human Services under Section 319 of the Public Health Service Act (42 U.S.C 247d), or (4) a renewal of such a public health emergency
Disasters can affect some or all of the State’s operations; potential situations requiring action include: State Office involvement in a disaster affecting state office operations State Office response to a disaster affecting local agency operations
Policy and Procedure 7.10
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Local agency involvement in a disaster affecting local operations State and Local Agency involvement or response to statewide disasters The following procedure may be applicable in some but not every situation and is intended to provide guidance for a coordinated response during a disaster to ensure, to the extent possible, the continuation of WIC services to participants within its current program context and funding.1
B. Procedure
1. State Agency Responsibilities
a. Communication Designated State WIC Office staff (Attachment 7.10B) shall maintain communication with the following entities before (if possible), during and after a disaster: i. Designated state staff to provide: Current/updated contact information to supervisors. Updated information about the closing and reopening of state office facilities and the need for employees to report for duty. Guidance to designated staff about updates to the MD WIC Facebook and other social media sites used to provide notification in an emergency. ii. Local agency staff to: Maintain access to current contact information for designated local agency staff. Assess need for and provide support and guidance. Provide updates on vendor availability. iii. WIC answering service and messaging service to: Provide updated information about the closing and reopening of the state office or local agency sites. Notify affected participants via “reminder” calls and text messages as needed. iv. Vendors to: Assess the availability of vendors where participants can redeem benefits. Communicate any changes in WIC foods to be stocked. Communicate if and how out-of-state benefits will be accepted in Maryland according to B.4., WIC Authorized Vendor Practices During a Disaster. Expedite pending vendor approvals, as needed.
1 Emergency procedures for employees that affect the evacuation of an office or clinic site are covered in state and local office policies and are not included in this document.
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v. Health Departments and Funding Agencies to: Provide notification and updates about emergency situations to the designated staff of the Maryland Department of Health (MDH) in Baltimore as well as to local Health Departments and other WIC Grant Agencies, as needed. Assess any damage, including damage to property, equipment, or supplies, and report such damage to the appropriate units. vi. Other State Agencies/Programs to: Provide notification and updates about emergency situations to other agencies, including food banks, as needed. Coordinate with available statewide relief plans to support data informed decisions vii. USDA Food and Nutrition Service (FNS), Mid-Atlantic Regional Office (MARO) to: Provide notification and updates about alternate operating procedures implemented during emergency situations, as needed. Notification of any impact on clinics, vendors, benefit issuance, and benefit redemption. Request assistance from the USDA FNS MARO, as needed. Request waivers and seek authority for flexibilities in program operations. Request waivers and seek authority for flexibility in expansion of authorized foods and formulas (including but not limited to container sizes and types). viii. Bank/Fiscal Units to: Provide notification and updates about emergency situations to banking and fiscal units responsible for ensuring WIC fiscal operations. ix. Contractors to: Provide notification and updates about emergency situations, as needed, in order to reschedule meetings or other interactions with State WIC staff that may be affected by the emergency. Request assistance in making system modifications to implement emergency system changes to continue certifying and providing benefits to participants. Determine availability of formula in different container types and sizes, and formula contractor’s ability to increase supply in the state x. MDH Office of Communications to: Provide pertinent information to the media, post to social media, and develop public notifications.
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b. Support of Local Agencies Designated State Office staff shall provide support to local agencies and their staff by: i. Assessing and maintaining, to the extent possible, the accessibility of the Management Information System, utilizing all backup and emergency procedures available as described in the Maryland WIC System Security Plan. ii. Interpreting and assisting in the enforcement and flexibility of policies that ensure, to the extent possible, continued operation of the Program. iii. Ensuring, to the extent possible, that funding is in place for continued operations of the Program. iv. Working with other state, national, or privately funded programs to help ensure that participants will have access to WIC or other resources for food during an emergency.
2. Local Agency Responsibilities
a. Emergency Procedures Plan Local agencies shall develop a written emergency procedures plan that will be reviewed during the management evaluation process. The plan shall include, but is not limited to, the following: i. Designated alternative certification and/or benefit distribution sites; ii. Location of mobile equipment to be used at remote sites; iii. Availability of manual certification materials, benefit issuance supplies, daily schedules and participant contact information; iv. Plans for issuance of breast pumps; v. Changes in routine practices, including those described in B.3., WIC Certification Procedures During a Disaster. vi. Information for participants about alternate sources of food and other services in an emergency; vii. Information for participants about food preparation and safety in an emergency; viii. Plan for securing property and equipment during a disaster; ix. Plans for communicating with local media; and x. Local procedures for an emergency as outlined by the health department or funding agency to which they report.
b. Communication Local agencies shall notify designated state office staff and the state WIC Director or Deputy Director immediately when there is a disruption in service of any type and immediately upon restoration of services. The following information, as applicable, should be included in their contact with the state WIC office during an emergency or disaster:
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i. The type of emergency or disaster and the estimated length of the event; ii. The number of staff affected; iii. The status of clinic closures; iv. Any clinic damage, including damage to property, equipment or supplies; v. The number of WIC vendors in the area that are closed. Availability of infant formula at vendor and pharmacy sites; vi. Contingency plans for providing services to participants, including plans to implement any adjustments to certification and participation procedures; vii. Current/updated contact information for a spokesperson during any type of extended emergency; viii. A plan to contact affected participants via phone or email to provide notification of changes or interruptions in service and to reschedule appointments, as needed; and A post-disaster assessment, submitted within 10 working days after the disaster has been resolved. The post-disaster assessment should include a final report on i. through v. above as well as a description of any remaining concerns and any lessons learned. 3. WIC Certification and Participation Procedures During a Disaster Victims of a documented disaster shall be given first priority for appointments and benefit issuance and shall be given expedited certification processing. The following guidance applies in disaster situations:
a. Income, Residency and Identity: i. Disaster-related evacuees who seek WIC benefits shall be considered as special nutritional risk applicants and receive expedited certification processing. As stated in Section 246.7(f)(2)(iii)(A) of WIC Program regulations, special nutritional risk applicants must be notified of their eligibility or ineligibility within 10 days of the date of the first request, in person, for Program benefits. With approval from the State Office, the notification period may be extended to a maximum of 15 days if a local agency can justify such a request; however, every effort must be made to certify these individuals immediately, and at a maximum, within 10 days of an in-person request for WIC benefits. These individuals should be served ahead of others seeking benefits. ii. In cases where disaster related evacuees move in with another household, the displaced individuals should be treated as a separate economic unit. iii. The documentation requirements for income do not apply to disaster survivors whose documentation has been damaged, lost or destroyed or if the agency determines that the income documentation requirement would present an unreasonable barrier to participation. Adjunct eligibility provisions apply to disaster
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situations, even if the benefits are received based on special disaster provisions (e.g., emergency SNAP benefits). [SFP92-012] iv. Temporary losses of income can be estimated on a current or annualized basis and eligibility should be determined on a case by case basis depending on the particular circumstances of the participant. [SFP92-012] v. The documentation requirements for residency and identity do not apply to a disaster survivor whose documentation has been damaged, lost or destroyed.
b. Nutrition Risk Assessment i. Disaster-related evacuees can be determined to be at nutritional risk if they are considered homeless. ii. Hematological test results may be obtained within 90 days of certification for persons with a documented nutritional risk. iii. Anthropometric measurements may be deferred for 60 days, if necessary, to expedite the certification process. iv. Every effort should be made to provide a full health and nutritional assessment at the time the individual seeks services to ensure that s/he is linked into the health and social services network in the State.
c. Benefits i. Benefits or foods that have been lost or damaged in a disaster may be replaced by a local agency as per MD Policy and Procedure 4.10. ii. Replacement of unredeemed food benefits cannot result in the allocation of retroactive food benefits. The quantity of food benefits should be based on that portion of food benefits for which the participant would normally still be eligible (i.e., from the present to the remaining days in the month). [SFP 96-035] iii. Food Instruments may be replaced per MD Policy and Procedure 4.30. iv. Exempt infant formula and WIC-eligible medical foods benefits may be provided for participants with serious medical conditions as per MD Policy and Procedure 3.02. v. Medical documentation can be provided as an original written document, electronically, or by facsimile. Medical documentation also may be provided by telephone to a competent professional authority who must promptly document the information which must be kept on file at the local clinic. However, this method may only be used until written confirmation is received and only when absolutely necessary on an individual participant basis to prevent undue hardship to a participant or to prevent a delay in the provision of infant formula that would place the participant at increased nutritional risk. The local clinic must obtain written documentation of
Policy and Procedure 7.10
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the medical documentation within a reasonable amount of time after accepting the initial medical documentation by telephone. The written documentation must be kept on file with the initial telephone documentation. vi. Participants presenting at WIC clinics in Maryland from another State with a food instrument that specifies an exempt infant formula or WIC-eligible medical food may be issued food instruments for the specified item up to the end of their certification period. vii. Participants presenting at WIC clinics in Maryland from another State without a food instrument, but who can provide the name of the exempt infant formula or WIC-eligible medical food that the individual was receiving before relocating, may be issued a 1- month food instrument for that specific item. viii. Persons seeking WIC benefits who were not participants prior to the disaster must obtain medical documentation prior to issuing the exempt infant formula or WIC-eligible medical foods. ix. Staff with questions regarding clients receiving exempt formulas or WIC-eligible medical foods may contact the state nutrition line. x. Food package tailoring may be necessary and appropriate during a disaster. When assigning food packages, an individual’s situation regarding the storage of foods, access to authorized vendors, living arrangements, water supply and the use of specific food items must be considered. CAP Lancaster should be explored as an option for clients receiving formulas and lacking access to local authorized vendors. xi. In some cases, the state may elect to issue future month benefits in advance of an impending disaster to allow for the purchase of non- perishable food items in advance. This action would be made in consultation with the USDA and communicated to local agencies at the time the decision is made. xii. In cases where there is difficulty for participants and/or staff to access the clinic to obtain and/or issue benefits, benefit issuance, Rights and Responsibilities (per Policy and Procedure 2.02), education and food package tailoring may be performed remotely.
d. Transfers i. Participants who are vacating the State due to a disaster should be issued a VOC. ii. Participants with a VOC who have migrated to Maryland as a result of a disaster in another state may be transferred into the state without the need to show proof of identity, residency or income.
e. Certification Periods i. A shorter certification period may be provided on a case-by-case basis.
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ii. In cases where there is difficulty in scheduling appointments for breastfeeding women, infants and children who have not reached their fifth birthday, the certification period may be shortened or extended by a period not to exceed 30 days. In such cases, one month of food benefits can be issued to those participants until an appointment can be rescheduled
4. WIC Authorized Vendor Practices During a Disaster or other Supply Disruption
a. Reduced Minimum Required Stock i. At the State agency’s discretion, the minimum required stock may be temporarily adjusted to the following:
two varieties of fruits, three varieties of vegetables; and one whole grain cereal that is included on the WIC Authorized Food List
Once stocking shortages caused by the disaster or emergency have passed, the standard minimum required stock will be reinstated.
ii. Vendors must continue to obtain infant formula and medical foods only from the manufacturer, distributor, and wholesaler sources listed on the Authorized Infant Formula and Medical Foods Supplier Directory.
b. Routine Vendor Monitoring Visits and Compliance Activities Once a state of emergency has been declared, all routine vendor monitoring visits and compliance activities may be suspended until normal vendor operations can resume.
At the state’s discretion, a minimum required stock violation for a specific item affected by a minor supply disruption (ie: eggs or infant cereal) may be waived. The waiver must be noted on the monitoring form.
c. Out-of-state food benefits i. If possible, and at the discretion of the WIC authorized vendor, they may be certified and allowed to accept out-of-state food instruments during disaster situations. The State WIC office will advise vendors and local agencies if and when this option is to be implemented.
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ii. The originating WIC State Agency where the participant was initially certified is responsible for the cost of the food benefits.
Attachment(s): 7.10A USDA Food and Nutrition Service Disaster Assistance 7.10B Emergency Operations Worksheet
References: 1. FNS 923 December 2021 Guide to Coordinating Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Services When Regular Operations Are Disrupted. 2. WIC On the WEB (WOW) Maryland WIC System Support Security Plan, June 2024 3. Access to Baby Formula Act of 2022 (ABFA, Pub.L. 117-129) 4. WIC Policy Memo 2024-3 Implementing ABFA Requirements in WIC State Plans
Revisions: 10/1/2016 Added Attachment 7.10G 1/26/2018 Updated to refer to eWIC terminology; changed reference from Policy and Procedure 4.04 to Policy and Procedure 4.30 in B.3c(iii).
2/5/2019 Added issuing benefits remotely and/or in advance of a disaster and food package tailoring. 7/1/2020 Added new emergency minimum stocking requirements for vendors. Added provision for the suspension of vendor activities in the event of a state of emergency. Added state office responsibility to request waivers and program flexibilities. 05/2025 Added that disasters may be declared by the President or the Secretary of Health; added ABFA to the references; updated attachment A; removed attachments B-E; renamed attachment G to B; incorporated attachment F into policy, included that disasters may also be large scale food recalls or supply chain disruptions.
What Role Does the U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) Play in Disaster Response? FNS plays a vital role in providing supplemental nutrition assistance when disasters occur by coordinating with States, territories, Tribes, and local voluntary organizations to: • provide food for shelters and other mass feeding sites, • distribute food packages directly to households in specific situations, • offer flexibility in nutrition assistance programs’ design and administration to continue providing benefits to participants in need, and • approve eligible States’ requests to operate a Disaster Supplemental Nutrition Assistance Program (D-SNAP). How Does FNS Provide Food During Disasters? FNS coordinates closely with State agencies, territories, Tribes, and their voluntary organization partners as they develop a plan to respond to and recover from disasters using the most appropriate strategies for each situation. This may include: USDA Foods for Disaster Assistance State agencies and voluntary organizations may use USDA Foods—nutritious, domestically sourced and produced foods—for mass feeding and/or household distribution during a Presidentially Declared Disaster or Emergency situation: https://www.fema.gov/disaster/how-declared USDA does not set aside or pre-position food specifically for disasters. Disaster organizations request USDA Foods through State agencies. USDA Foods are supplied by the State agency to disaster relief organizations to provide meals for those in need. Existing inventories of USDA Foods at State, local, and school warehouses that are utilized during a Presidentially Declared Disaster or Emergency are replaced by USDA. States must track the use of these foods and provide a report to USDA. With FNS approval, in certain limited circumstance, distributing agencies can also provide USDA Food boxes from current program inventories for distribution to households for home consumption following a major disaster or emergency. Disaster Supplemental Nutrition Assistance Program (D-SNAP) State agencies may request D-SNAP after an area has received a Presidential Major Disaster Declaration for Individual Assistance. D-SNAP is designed to operate once retailers have reopened and power is restored. After FNS approves the State’s request for D-SNAP, disaster-impacted households not already receiving Supplemental Nutrition Assistance Program (SNAP) benefits may apply using a simplified application. Eligible households receive 1 month of benefits equal to the maximum allotment for a SNAP household of their size. Households not normally eligible for SNAP may qualify for D-SNAP as a result of their disaster- related expenses, such as loss of income, damage to property, relocation expenses, and, in some cases, loss of food due to power outages. As in regular SNAP, D-SNAP provides benefits on an electronic benefits transfer (EBT) card for use at SNAP-authorized retailers. Are Other Nutrition Assistance Programs Available During Disaster Response? Yes, other nutrition assistance programs that can still operate under disaster conditions are available to assist impacted households. Upon request, FNS may also provide flexibility to make the programs easier to administer during a disaster. Supplemental Nutrition Assistance Program (SNAP) At the request of a State and in the event of a Presidential Disaster Declaration for Individual Assistance, FNS may approve a waiver that allows SNAP households to purchase hot, prepared foods for immediate consumption from FNS authorized retailers. At the request of the State, FNS may approve other flexibilities and waivers in response to disasters alongside D-SNAP. State agencies may request to extend the 10-day requirement for households to individually request replacement benefits for a disaster-related loss of food purchased with SNAP benefits. Disaster Assistance Attachment 7.10A
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January 2025, FNS-814 USDA is an equal opportunity provider, employer, and lender. State agencies may also request an automated mass replacements waiver that will replace a portion of currently certified households’ monthly SNAP allotments if they reside in an area that was substantially impacted by a disaster. Under this waiver, households will not have the added burden of signing paperwork to individually request the replacement of benefits lost during a disaster. State agencies will need to provide data and documentation to FNS to support the automated mass replacements request. Child Nutrition (CN) Programs FNS may provide States with flexibility in administering CN programs during disaster situations. For example, in advance of a disaster, or in response to a State request during a disaster, FNS may allow non- congregate meal service to ensure that children and eligible adults maintain access to meals when offsite meal consumption is necessary due to disaster conditions. In addition, in the event of a natural disaster or catastrophe, FNS may temporarily authorize schools to serve meals for reimbursement that do not meet school meal pattern requirements. FNS regulations also give State agencies discretion to allow CN program operators to serve meals with an alternate form of fluid milk or without milk when the supply of milk is disrupted due to disasters or emergency conditions. Summer meal programs may provide meals to children when schools are closed due to a disaster or public emergency. Emergency shelters may also provide meals to children, either directly to those residing at the shelter or via another facility that is providing meals to temporarily displaced families. Children in households receiving D-SNAP benefits or who are identified as homeless by a school or emergency shelter officials are eligible for school meals regardless of income, for the remainder of the school year. Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) In the event of a Presidentially Declared Major Disaster or Emergency, a public health emergency, or a supply chain disruption, FNS may provide State agencies with waivers that provide flexibility in administering the WIC program and support the continuation of WIC benefits and services to participants. For example, FNS may approve a State agency to allow substitutions in WIC food packages when inventories of approved food items are low due to a disaster. Infant Formula and Food FNS may also make emergency procurements of infant formula on request from a State agency through the Federal Emergency Management Agency (FEMA) following a Presidential Disaster Declaration for Individual Assistance. Civil Rights Facilitating equal and timely access to FNS programs and services for all individuals is critical. Additionally, the ability to provide timely and accurate information and services to individuals with limited English proficiency (LEP) and/or individuals with disabilities is always crucial, but it is especially paramount in disaster settings. Two relevant resources that provide additional information in these areas include: • Emergency Planning | ADA.gov https://www.ada.gov/topics/emergency-planning/ • Tips and Tools for Reaching Limited English Proficient Communities in Emergency Preparedness, Response, and Recovery justice.gov https://www.justice.gov/crt/file/885391/dl Where Can I Go To Learn More About Food Assistance During Disasters? For more information and resources, please visit FNS’ website at: • Disaster Assistance | Food and Nutrition Service https://www.fns.usda.gov/disaster/disaster- assistance Whom at FNS Can I Contact To Discuss USDA’s Disaster Nutrition Assistance Efforts? Please contact the FNS Division of External and Governmental Affairs at sm.fn.govtaffairs@usda.gov Attachment 7.10A
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Emergency Operations Worksheet
Attachment 7.10B 5/28/2025
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TASK 1: Verify and Designate Plans and Responsibilities Subtasks Responsible Unit/Individual Information to Convey/Gather Timing Communicate To Notes a. Verify Employee contact information
Unit Chief/ Supervisor Any changes from current list Ongoing; Before end of day Director; Deputy Director Out of office messages as appropriate b. Verify IT Contingency Plan IT Unit Confirm plans, responsible parties and timing As soon as disaster is suspected; before end of day Director; Deputy Director; others as needed
c. Verify eWIC Processor Contingency Plan IT Unit Confirm plans, responsible parties and timing As soon as disaster is suspected; before end of day Director; Deputy Director; others as needed Contractor has a WOW disaster recovery support contingency plan d. Designate Help Desk contacts IT Unit Who to contact on help desk; back up contact Before end of day Director; Deputy Director; LA Contacts Ensure that contact(s) have state issued phone; update Dialpad as needed e. Designate Nutrition Line contacts Nutrition Unit Who to contact; back up contact Before end of day Director; Deputy Director; LA Contacts Ensure that contact(s) have state issued phone; update Dialpad as needed TASK 2: Gather and Assess Information Subtasks Responsible Unit/Individual Information to Convey/Gather Timing Communicate To Notes a. Gather current status of LAs All as assigned by Director Information about LA closings As soon as made aware Director, Deputy Director, WIC communication unit Information will be shared with answering service and USDA/MARO as appropriate b. Assess any damages to State Office All Issues that prevent the ability to work in a safe environment
Daily MDH DGS
Emergency Operations Worksheet
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c. Identify vendors that are closed Vendor Unit Availability of vendors Daily LAs ; participants; vendors; WIC communication unit
TASK 3: Implement Changes and Approvals Subtask Responsible Unit/Individual Information to Convey/Gather Timing Communicate To Notes a. Change or turn off Auto Dialer; update message on Client Portal IT Unit Remind Local Agencies how to turn off auto dialer or let them know of any change in messages As needed Reminders to LA’s
b. Implement changes in vendor policies and procedures during the disaster Vendor Unit; Director/ Deputy/Nutrition Supply chain difficulties or inventory shortages As needed LAs; participants; vendors
c. Expedite Vendor Approvals Vendor Unit Determine participant access As needed LAs; participants; vendors
TASK 4: Issue Notifications and Updates Subtask Responsible Unit/Individual Information to Convey/Gather Timing Communicate To Notes a. Post messages on Facebook, website, Instagram; client portal IT Unit Communications Vendor information; food issues; local agency closings
Participants; public Check with all units to determine what is needed b. Notify Answering Service Communications or Director/Deputy Status of Local Agencies and State Office Daily Answering service contact
c. Notify LA Staff Director/Deputy Status of state office; updates on Local Agencies’ status; Updates to policies Daily
LA Contact and backup Verify contact person
Emergency Operations Worksheet
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and procedures; Contact information for Help Desk, Nutrition Line and main contact for other issues d. Status Updates to MDH/PHPA Director/Deputy Status of State Office staff; status of LAs Daily MCH Director; PHPA Director and Deputy
e. Status Updates to MARO/USDA Director/Deputy Status of State Office staff, LAs and vendors Daily MARO Branch Chief and Deputy
f. Updates to Bank and financial institutions and/or MD Department of Treasury Fiscal Unit Ability to transfer funds to bank account for vendor payments Daily Current bank processor
g. Updates to Contractors and or suppliers and manufacturers, as needed All Units Any changes in pending payments or ability to accept orders As needed
h. Updates to MDH Office of Communications Director/Deputy Status of LAs and vendors As needed As needed
Policy and Procedure 7.20
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Policy and Procedure 7.20 has been deleted effective October 1, 2010
The information on administrative funds distribution is included in Policy and Procedure 6.00.
Policy and Procedure 7.21
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MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.21
Effective Date: October 1, 1990
Revised Date: October 1, 2001
SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT
SUBJECT: Appointment No-Show Rates
A. Policy
As a means of enhancing Program operations, the local agencies shall implement the following no show policies and procedures.
Each local agency must track no show rates for certification appointments.
No Show Tolerance Levels
1. Local agencies must attempt to maintain no-show rates within the following range:
Certification: 30% maximum no show rate
2. Review of agency no show rates will be incorporated into the management evaluation of each local agency. Agencies whose no show rates exceed the maximum standard must document what steps they are taking to decrease the no show rate.
3. A local agency must contact all pregnant women who do not keep a certification appointment. Contact can be made in writing or by telephone.
B. Procedure
Local agencies shall abide by the above policy.
October 2008
Policy and Procedure 7.22 has been removed.
Policy and Procedure 7.40
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Policy and Procedure Number: 7.40 Effective Date: October 1, 1990 Revised Date: October 1, 2004 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: WOW Information Systems Usage A. Policy Local Agencies are to monitor the use of their computer resources to ensure that resources are being used solely in support of authorized WIC objectives, and that the computers, networks and peripherals are not being abused. B. Procedure 1. Local Agencies shall ensure compliance with State and Federal copyright laws: a) Only State or approved Local Agency licensed software can be installed or used on WIC computers. b) Local Agencies must maintain a record of software licenses for any software installed on WIC computers. Unauthorized software may be removed at any time by the State. 2. Local Agencies shall monitor the use of their computer resources to protect against non-business use. a) WIC computers are not to be used for internet access to sites unrelated to WIC or WIC’s business needs. Internet use consumes an enormous amount of bandwidth and will decrease the overall performance of the system significantly, as well as exposing the system to risk of a computer virus. b) WIC computers are not to be used for sending or receiving personal, inappropriate or non WIC communications.
Policy and Procedure 7.40
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Attachments:
References:
Revisions:
10/2004
Policy and Procedure
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.41 Effective Date: October 1, 1990 Revised Date: April 1, 2013 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: WOW Information Systems Security
A. Policy Local Agencies are to ensure confidentiality of WIC data and protect WIC information systems against unauthorized access.
B. Procedure 1. To safeguard WIC data and system access, all employees and contract personnel shall: a) Be aware of their responsibilities in protecting the confidential and sensitive information of their agency and the State of Maryland. Verification that all users are in compliance will be reviewed during the Local Agency Management Evaluation (ME). b) Use information resources only for their intended purposes as defined by State and agency policies and the laws and regulations of the State. Refer to MDH policy 02.01.01 on the use of MDH Electronic Information Systems (EIS); (http:/www.dhmh.state.md.us/policies/020101.pdf) c) Annually receive security awareness training regarding WIC and Internet Safety to protect program and participant data. d) Annually sign the Combined IRMA Policy Acknowledgement Form (http://www.dhmh.state.md.us/policies/cipaf-4518.pdf) for MDH computer-related policies. e) Not allow the unauthorized sharing of protected and proprietary information. f) Protect their passwords to prevent unauthorized access to the system by maintaining the privacy of the password and ensuring that passwords are not posted, written down or shared with anyone. g) Change their passwords at least once every 90 days. h) Choose “strong” passwords that are at least 8 characters long containing a mix of letters, numbers, punctuation, symbols and underscore that comprise a password which should not be easily
Policy and Procedure
Page 2 of 3 discovered (do not use names, birth dates, or similar common designations). A password cannot contain a blank space. Examples of strong passwords are “brea$tf@@ding” instead of “breastfeeding,” “W!C_W!NS” instead of “WICWINS,” and “pa$$w0rd” instead of “password. i) Protect their system access by logging out of the system when leaving the computer for more than a brief period of time; and by using a screensaver password to protect against intrusion for brief periods of possible exposure. j) Ensure that the use of their computer account is limited to their individual username. Staff must not allow anyone else to use their account, must not share their password, and must log off when another authorized user needs to use their system. 2. To safeguard WIC data and system access, Local Agencies shall: a) Notify the State office in writing to request authorization for system access. b) Notify the State office in writing within 1 day when an employee or contract personnel with system access is terminated or will no longer require access to the system. c) Maintain accurate and up-to-date roles assignments in the system for their staff so that the system access granted by user roles is appropriate for each user. d) Annually, have staff review and sign the combined IRMA Policy Acknowledgement Form (http://www.dhmh.state.md.us/policies/cipaf- 4518.pdf) for MDH computer-related policies and receive submit the Compliance with MDH Security Policies (P&P 7.41A) affidavit. Copies of the forms signed by staff must be kept on file in accordance with Policy and Procedure 6.00 B.3 (record retention schedule) and be available for review during the Local Agency Management Evaluation (ME). e) Annually present security awareness training to all staff. Documentation of the training (i.e., staff meeting agenda and sign-in sheet) must be kept on file in accordance with Policy and Procedure 6.00 B.3 (record retention schedule) and be available for review during the Local Agency ME. 3. To safeguard WIC data and system access, The State shall: a) Ensure that WOW automatically requires the user to change their password at least once every 90 days and will require the password to be at least 8 characters long containing a mix of letters, numbers, punctuation, symbols and underscore that comprise a password which should not be easily discovered.
Policy and Procedure
Page 3 of 3 b) Respond to requests for system access within 3 working days of receiving the complete request documentation. c) Remove account access from terminated employees on the day of termination or on the day of receiving notification of employee termination. d) Prepare security awareness training materials on an annual basis for local agencies to present to staff. 4. Local agencies and their staff are responsible for securing computer equipment against theft, intrusion, and unauthorized access. a) All computer equipment must be protected against theft by being kept in a locked room when not in use or secured to non-movable objects. b) Computer equipment must be protected against intrusion and equipment which will be left unattended must be either locked down or put in a secure, locked location. c) Laptops are especially vulnerable to theft and extra diligence must be given to ensure their protection. Never leave laptop computers unattended, especially in open or plainly visible areas. d) All computer equipment must be protected against damage, including flooding. When conditions threaten to damage equipment, contact the Help Desk for guidance and take appropriate precautions such as removing the equipment from the threatened area and/or covering the equipment to protect against water, dust, or other intrusive materials. 5. All WIC computers must run antivirus software. If the antivirus software is not managed by local IT staff, the State shall install antivirus software and regularly update the signature files
Attachments: 7.41A Compliance with MDH Security Policies 7.41B Combined IRMA Policy Acknowledgement Form
References: 1. DHMH Policy 02.01.01DHMH Electronic Information Systems (EIS)
Revisions: 10/2004 Modified to include the use of strong passwords and timeframe for termination notification and removal of system access. 7/2010 Modified to include Compliance with DHMH Security Policies. 1/2013 Modified to include annual security training and ME requirements.
Revised 2/5/2019
Attachment 7.41A
MEMORANDUM
TO: Director, Maryland WIC Program
FROM: ___________________________________
__________________________________
DATE: __________________________________
RE:
Compliance with MDH Computer Related Policies
This memorandum is to advise that my local agency is in compliance with MDH Policies:
02.01.01 Policy on the Use of MDH Electronic Information Systems (EIS); 02.01.02 Software Copyright Policy and the State of Maryland Software Code of Ethics; and 02.01.06 Policy to Assure Confidentiality, Integrity and Availability of MDH Information (IAP).
Compliance includes completion of the Software Code of Ethics Form for all known and potential computer users, distribution of the employee education package, and establishment of controls for all software and software licenses. Submission of this memorandum also confirms that all staff in my Local Agency have received annual security training.
cc: WIC Help Desk
Attachment 7.41B Maryland Department of Health and Mental Hygiene Information Technology Security Policy, Standards & Requirements
COMBINED OIT POLICY ACKNOWLEDGMENT FORM
This document is a combined policy acknowledgment form for DHMH computer-related policies. Following consultation with your supervisor, please read and initial the appropriate acknowledgment sections, then sign the signature block below. Acknowledgement Section- Initials Policy Number-Statement
Employee Supervisor 02.01.01 DHMH Information Technology Security Policy Policy, Standards and Requirements for the protection of Information Technology. I hereby acknowledge awareness of DHMH Policy 02.01.01, and that my use of these systems constitutes my consent to comply with this directive.
02.01.02-Software Copyright Policy & the State of Maryland Software Code Of Ethics- Unauthorized duplication of copyrighted computer software violates the law and is contrary to the State's standards of conduct. The State disapproves of such copying and recognizes the following principles as a basis for preventing its occurrence. 1. The State will not permit the making or using of unauthorized software copies under any circumstances. 2. The State will provide legally acquired software to meet its legitimate software needs in a timely fashion and in sufficient quantities to satisfy those needs. 3. The State will enforce internal controls to prevent the making or using of unauthorized software copies, including measures to verify compliance with these standards and appropriate disciplinary actions for violations of these standards. I understand that making or using unauthorized software will subject me to appropriate disciplinary action. I understand further that making copies of, or using unauthorized software may also subject me to civil and criminal penalties. My signature below indicates that I have read and understand Policy 02.01.02- Software Copyright Policy and the State of Maryland Software Code of Ethics.
02.01.06-Policy to Assure Confidentiality, Integrity and Availability of DHMH Information (IAP) I acknowledge that I am required to comply with the general applicable sections of this policy as it relates to my current job duties. I further acknowledge that should I breach this policy, I am subject to disciplinary, civil, and criminal consequences.
02.01.06-IAP–“Specific Personnel” Acknowledgement [ ] Check here if this applies. If I am currently designated, or at any time my job duties require me to be designated as a Custodian, Data Steward, Designated Responsible Party, Database Administrator, and/or Network (System) Administrator, I acknowledge that I am required to comply with the corresponding responsibilities assigned to specific personnel. Likewise, if I am currently required, or if at any time my duties include the requirement for preparation or monitoring of contracts or memoranda of understanding, I acknowledge that I am required to comply with the specific personnel provisions of the Information Assurance Policy and guidance.
Employee/User Signature Block- I hereby acknowledge that I have reviewed and understand the above-initialed policies.
Employee/User Signature: ____________________________________ DATE: _______________
Employee/User Identification (Please Print)
NAME:______________________________________________ PIN # or CONTRACT#:______________________ AGENCY/COUNTY:__________________ ADMINISTRATION/UNIT:______________ _ LOCATION:__________________ Supervisor’s Verification
Supervisor Signature___________________________________ DATE:_____________ °Supervisor verifies that the employee/user has acknowledged and initialed the appropriate policies for his/her position. DHMH 4518 (REV Nov 2010) This form will be retained in the employee’s DHMH personnel file.
All pertinent policies can be accessed and read at http://www.dhmh.maryland.gov/SitePages/op02.aspx and State IT Security policy http://doit.maryland.gov/support/Documents/security_guidelines/DoITSecurityPolicyv3.pdf
Attachment 7.41B
1 of 1
Policy and Procedure 7.42
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number 7.42 Effective Date: October 1, 2003 Revised Date: November 8, 2017 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Adding, Removing and Modifying Staff Access to WOW
A. Policy
Local agencies are required to submit a request to the State agency to add or remove staff from the WOW information system. State agency staff with the required role assignment will assign or change roles for local agency staff.
B. Procedure
Local agencies shall:
1. Submit a WOW Staff Data Sheet (Attachment 7.42A) to the WIC Help Desk to request that a new user be added, removed, or changed in the WOW information system.
2. Determine the appropriate roles to assign to staff based on qualifications (i.e., CPA, CPPA), job function and need for separation of duties within the local agency. The list of WOW roles allowed for use by local agency staff are contained in Attachment 7.42B.
3. Determine the appropriate time study type to assign to staff based on the time study frequency requirements contained in Policy and Procedure 6.01.
4. Submit a request to remove a staff person from WOW within 1 day of the employee termination date of an employee.
5. When a staff person is suspected of abusing their roles within WOW, contact the State agency immediately to determine the appropriate course of action.
State agency shall:
1. Process requests for terminations on the day of termination or on the day of receiving notification of employee termination.
Policy and Procedure 7.42
Page 2 of 2 2. Process requests for adding and modifying staff within 3 working days of receipt of the WOW Staff Data Sheet and notify the local agency that the requested action has been taken.
3. Maintain a record of all requests for staff additions, deletions and modifications and monitor role assignments as part of the local agency management evaluation process (Policy & Procedure 7.81).
-------------------------------------------------- Attachment(s): 7.42A WOW Staff Data Sheet 7.42B WOW Security Roles and Internet Access -------------------------------------------------- References:
Revisions: 7/2010 Added BF Aids Inventory Role 10/2010 Added Time Study Role and Timeframes for Submission 4/2011 7.42 Added reference to time study types. 7.42A Added additional time study type. 7.42B Updated role and access level definitions. 4/2012 7.42A Added new change fields and comments section 7.42B Added new instructions for Employee Status, Employee Information, Job Classification, and Training 8/2017 Modified 7.42B to include eWIC functions.
Attachment 7.42 B Attachment 7.42 B
Page 1 of 3
Using the Staff Data Sheet
EMPLOYEE STATUS Status
New Add a new user to the system, provide their start date Reinstate Re-activate an existing user in the system, provide their new date Resign De-activate a current user, provide their last date as an employee Change Please indicate the date that the change will or has occurred • Name Marriage, etc. - give their previous last name in the space provided • Local Agency Use when switching to a new agency – provide the new agency name further down in the form • Other Write any other changes you are making to a staff’s role, internet access, job classification, time study type, etc.
EMPLOYEE INFORMATION Field
Time Study Type Always mark whether an individual should be reporting Time Study quarterly or daily, or if they are paid entirely from the BFPC budget. See P&P 6.01 for more details.
SECURITY ROLES Role Permissions CLINIC MODULE
Appt Sched/Precert Has full access to all Appointment Scheduler functions, including: scheduling, moving, rescheduling and canceling appointments, scheduling classes, the appointment waiting list and time study entry. Has access to NoteMaster and Communications. Has access to the Precert screen and can perform functions of transferring participants and issuing VOCs. Appt Sched/Precert (R/O) Read only access to all screens accessible by Appt Sched/Precert role. BF Peer Counselor Coordinator Has access to the Counselor dropdown on the Breastfeeding Support tab. BF Support Has the ability to make participants active, schedule appointments and access all breastfeeding support screens, communications, referrals and print documents. In addition this role provides read- only access to the following screens: Women’s Medical, Food Prescription, Nutrition History and Risk Factors.
Attachment 7.42 B Attachment 7.42 B
Page 2 of 3
CPA Has rights to access special formulas, customize food packages and assign/remove high risk indicators. CPPA Has full access to all Appointment Scheduler functions to include accessing the daily schedule, scheduling, rescheduling, moving and canceling an appointment. Has full access to the following screens: Infant/Child/Woman Medical, Immunizations, Risk Factors, Nutrition Education, Referrals, Food Prescription, and Formula Calculator. Demographics Has full access to the following screens: Family Information, Participant Registration, Income Calculator, Cert Action. Demographics (R/O)
Read only access to all screens accessible by the Demographics role. Food Issuance Has full access to functions involving issuance, cancellation and replacement of eWIC cards and food benefits. Fraud & Abuse Has full access to resolving dual participation, participant complaints, sanctions, warnings and disqualifications. Fraud & Abuse (R/O) Has read only access to screens accessible by the Fraud and Abuse role. Monitoring Has full access to all monitoring buttons. Reports Has full access to all reports. ADMIN MODULE
BF Aids Inventory Has full access to the Breastfeeding Aids Inventory component of the Admin Module. Provides access to the Inventory Summary and Inventory Maintenance screens to maintain breastfeeding aids inventory. Clinic Set-up Has full access to all clinic demographic information. Includes maintaining local providers, referrals, and eWIC card inventory. Schedule Set-up Tasks Has full access to all functions related to creating schedules. Includes office closed days, schedule templates, generating schedules, mass rescheduling, autodialer set-up, etc. Time Study Approval Has full access to review and approve time study entries. User Set-Up (State Only) Available for STATE WIC staff only. Has full access to set-up new users, assign agencies and roles, and role permissions. Developer (State Only) Available for STATE WIC staff only. Has full access to all screens and functions. Data Maintenance (State Only) Available for STATE WIC staff only. Has full access to maintaining tables, referral categories, web-based training questions and state surveys. Also allows cert start date and birth date changes.
Attachment 7.42 B Attachment 7.42 B
Page 3 of 3
INTERNET ACCESS LEVELS
Domain: Workstations and servers that share a security account manager.
NOTE: Internet access can only be controlled for users accessing the internet through the WIC Domain (i.e., sites with a WIC installed T1 connection and some local health departments). Internet access cannot be controlled for users accessing the internet at sites using a Local Health Department Domain, DSL or cable connection. Level Permissions Full Has full access to the internet. Limited Has restricted access to the internet to sites such as .gov, .edu, .org, .us, .net and other selected sites required for normal business operations. WOW Only Has access to WOW and selected internet sites required for normal business operations (i.e., Microsoft.com, windowsupdate.com, Baltimorecity.gov, etc).
JOB CLASSIFICATION Classification
State 201 W. Preston and Training Center Staff LA Coordinator Person responsible for the administration of WIC Program at the Local Agency LA Administrative Anyone who provides administrative services to the clinics and does not perform certifications. CPA Physician, nutritionist, dietician, registered nurse, physician’s assistant, State or locally medically trained health official, or individuals with a bachelor’s, master’s, or doctoral degree, who is required to complete WIC WISE 1 and 2 and CPA training. See P & P 7.63. CPPA Paraprofessional required to demonstrate proficiency through the completion of a series of competency checklists after completing WIC WISE 1 training. See P & P 7.60 BF Peer Counselor Paraprofessional peers who help mothers with breastfeeding and are required to satisfactorily complete peer counselor training. See P & P 5.13.
TRAINING
New Employee Please indicate if this employee needs to begin new employee orientation training. This begins with WIC WISE I.
October 2017
Policy and Procedure 7.43 has been removed.
Policy and Procedure 7.60
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.60 Effective Date: January 2, 1990 Revised Date: January 31, 2018 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Competent Paraprofessional Authorities (CPPAs) and Competent Professional Authorities (CPAs)
A. Policy
Federal regulations require that a qualified individual on the staff of the local agency, referred to as a WIC Competent Professional Authority (CPA), determine nutritional risk and prescribe supplemental foods. The CPA designation is limited to physicians, nutritionists1, dietitians, registered nurses, physician’s assistants2, or State or local medically trained health officials.
A paraprofessional is an individual on the staff of the local WIC agency who does not meet the federal definition of a CPA, but who, following successful completion of a training program, will receive the designation as a WIC Competent Paraprofessional Authority (CPPA). The CPPA may perform certifications under the supervision of a CPA with the following limitations:
Only a CPA shall prescribe a food package that provides a ready-to-use infant formula, special or non-contract standard infant formula, or special formula for women or children with special dietary needs.
Only a CPA shall provide high risk (nutrition care) counseling.
WIC CPPAs and CPAs are called upon to demonstrate an array of competencies. These competencies include the ability to determine nutritional risk, prescribe supplemental foods, make referrals, and provide simple, practical, and accurate nutrition education and breastfeeding messages to WIC participants.
To gain these competencies, staff must complete a formal training program as outlined in Policy and Procedure 7.66 New Employee Training.
1 A nutritionist is defined as having a bachelor’s or master’s degree in Nutritional Sciences, Community Nutrition, Clinical Nutrition, Dietetics, Public Health Nutrition, Home Economics (with an emphasis [9 or more college credit hours] in Nutrition), or Health Education (with an emphasis [9 or more college credit hours] in Nutrition). 2 Certified by the National Committee on Certification of Physician’s Assistants or certified by the State medical certifying authority.
Policy and Procedure 7.60
Page 2 of 2 B. Procedure
1. Local agencies will abide by policy and ensure that CPPAs do not perform CPA duties.
2. All newly hired CPAs and CPPAs shall attend new employee training as described in Policy and Procedure 7.66. A trainee who does not gain competency within 9 months of completion of WIC Wise 1 should not be permitted to perform certifications.
References: 1. 7 CFR 246.2 2. WIC Nutrition Services Standards, August 2013 Standards 3-5
Revisions: Deleted sentence in Policy A that listed the four courses in the new employee training.
10/2008 – Section B.1.d. Clarified wording on completing competency checklists. New sentence that reads “For local agency staff that have been retrained the competency checklists must be completed within 6 months of the completion of WIC WISE part 1 training.
10/2010 – Section B.1.b. changed “WIC WISE web-based training modules” to “WIC WISE part 1 and part 2 training” Section A removed low iron formula from the first bullet of CPA duties since we no longer issue low iron formula.
10/2011 – Clarified wording in B.1.b and d. Added phone number line for the supervising CPA; Clarified language on proxy/designee, wiping the cuvette, weight in ounces for women and older children, disposal of soft hazardous waste, and goal setting on attachments A–G.
10/2013 – Changed deadline for completing competency checklists to 9 months from date of hire, deleted posttests from WIC WISE training and included new CPAs in the requirement to complete competency checklists. Supervising CPA has to have completed competency checklists. Revised column headings on Attachment 7.60 A-F and added a line for phone number of supervising CPA.
10/2015 – Clarified language and reformatted sections A and B and reformatted the Revisions section by removing excessive spaces. Reformatted Attachment 7.60 A–E by adding a “Not Observed but Competent” column and changed the title of the last column to “Additional Comments”.
6/7/2017 – updated attachments to replace “checks” with “benefits”.
01/31/2018 – Moved training requirements and Competency checklists under attachments to Policy 7.66 New Employee Training.
Attachment 7.60A has been relocated to 7.66C
Attachment 7.60B has been relocated to 7.66D
Attachment 7.60C has been relocated to 7.66E
Attachment 7.60D has been relocated to 7.66F
Attachment 7.60E has been relocated to 7.66F
Attachment 7.60F has been relocated to 7.66G
Policy and Procedure 7.61 Page 1 of 2
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.61 Effective Date: October 1, 2003 Revised Date: October 1, 2012 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Ongoing Staff Training
A. Policy
Regulatory requirements, technology, and nutrition science continue to change. WIC is committed to ongoing training of its staff to ensure that the Program remains in compliance, is technologically up-to-date, and that nutrition and breastfeeding information provided to participants and to non-WIC colleagues is accurate.
The State Agency shall be available to assist the local agency in providing training to its staff.
B. Procedure
1. All newly hired WIC staff shall attend the new employee training as detailed in Policy and Procedure 7.66.
2. Ongoing staff training will be developed to meet needs as they arise. Designated staff are required to attend State sponsored trainings as scheduled.
3. All WIC staff shall attend the State WIC Conference as scheduled.
4. The Local Agency Coordinator or a designated representative shall attend the monthly Local Agency Coordinators’ meetings.
5. Local agencies shall send designated staff to the statewide WIC Nutrition Services Updates and Breastfeeding Coordinators’ meetings as scheduled. Meetings are used to review changes to WIC policies and procedures, to update knowledge and skills, and to share ideas and educational materials from other local agencies.
If a local agency is unable to send a representative, the State WIC Nutrition Services or Breastfeeding Services Unit, as appropriate, should be informed in advance of the meeting.
Policy and Procedure 7.61 Page 2 of 2
Reference: WIC Nutrition Services Standards, Section 3
Revisions: 10/2010 Added All Local Agency WIC staff, except peer counselors, shall Attend Grow and Glow Breastfeeding Training. Removed references to the number of times specific meetings will be held each year. Changed Nutritionists meetings to Nutrition Services Updates. Changed notification requirement for local agencies regarding whom to contact if unable to send a representative to a meeting. 10/2012 Moved B.2 to Policy and Procedure 7.66.
Policy and Procedure 7.62
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.62 Effective Date: October 1, 2003 Revised Date: June 27, 2024 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Equipment for Performing Weight and Height Measurements
A. Policy
Local agencies shall purchase and maintain equipment to perform weight and height measurements accurately, uniformly and safely.
B. Procedure
1. Length and Height Measurement Equipment
a. For infants and children under 2 years of age, an infant length board suitable for table-top measurements shall be used. The board shall be sturdy, made of wood or plastic with an unpadded surface, contain a fixed (unmovable) headboard and a freely-sliding foot piece, and have an attached ruler that measures in 1/8 inch (recommended) or 1/16 inch increments to at least 39 inches. The length board shall allow unobstructed reading of the length measurement.
b. For women and children 2 years of age and older, a stadiometer (height board) shall be used. The stadiometer may be wall-hung or free- standing and shall consist of a flat measuring ruler (against which the applicant’s back is placed) with 1/8 inch (recommended) or 1/16 inch increments and a freely-sliding head piece (set perpendicular to the ruler). It shall measure to at least 76 inches and allow unobstructed reading of the height measurement.
c. When using rulers that measure to 1/16 inch, 16ths shall be converted to 8ths inch as shown in Attachment 2.32A.
2. Weight Measurement Equipment
a. For infants and children under 2 years of age, either a beam balance or electronic (digital) table-top infant scale or an electronic floor scale (for children who can stand alone.)shall be used. The scale shall measure to the nearest one ounce and allow unobstructed reading of the weight measurement.
Policy and Procedure 7.62
Page 2 of 3
The infant scale shall be sturdy, contain a tray or seat upon which the infant can be safely placed and measure up to at least 44 pounds.
b. For women and children 2 years of age and older, a beam balance or electronic (digital) floor scale shall be used. The scale shall measure to the nearest 4 ounces, up to at least 440 pounds and shall allow unobstructed reading of the weight measurement.
c. When using digital scales that display ounces in decimals, decimals shall be converted to the nearest full ounce as shown in Attachment 2.32A
3. Equipment Installation, Maintenance, and Training of Staff
Equipment shall be installed, maintained, and checked for accuracy according to the manufacturer’s specifications. Local agency staff designated to perform nutritional risk screening shall be trained on the use and maintenance of the equipment.
4. Resources
The following companies are examples of distributors of equipment and can provide technical assistance regarding the products they offer.
Med-Electronics, Inc. 6608 Virginia Manor Road Beltsville, MD 20705 Phone: 888-321-1300 www.med-electronics.com
Perspective Enterprises 7829 S. Sprinkle Road. Portage, MI 49002 Phone: 800-323-7452 www.perspectiveent.com
QuickMedical Phone: 888-345-4858 30200 S.E. 79th St., Suite 120 Issaquah, WA 98027-8792 Phone: 888-345-4858 www.quickmedical.com
Policy and Procedure 7.62
Page 3 of 3 References: 1. 29 CFR 1910.1030 2. 42 CFR 493
Revisions: 10/2011
Updated company contact information. 10/2013 Removed B.1.c. disallowing length/height board attached to scale. Updated technology makes such equipment acceptable. Updated company contact information. 10/2014 Changed B.1.a. and B.1.b. to read “1/8 inch (recommended) or 1/16 inch.” Inserted B.1.c “When using rulers that measure to 1/16 inch, 16ths shall be converted to 8ths inch as shown in Attachment 2.32A.” Inserted B.2.c. “When using digital scales that display ounces in decimals, decimals shall be converted to the nearest full ounce as shown in Attachment 2.32A.”
06/2024 Updated B.2.a, added “for children who can stand” and deleted “with a tare function”
Policy and Procedure 7.63
Page 1 of 4 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.63 Effective Date: October 1, 2005 Revised Date: June 6, 2025
SECTION:
LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT:
Competent Professional Authority Application and Training
A. Policy
Federal regulations require that a qualified individual on the staff of the local agency, referred to as a WIC Competent Professional Authority (CPA), determine nutritional risk and prescribe supplemental foods. The CPA designation is limited to physicians, nutritionists1, dietitians, registered nurses, physician’s assistants2, or State or local medically trained health officials. Individuals with a bachelor’s, master’s, or doctoral degree from an accredited college or university, who do not meet one of these categories for CPA designation, may apply to become a CPA.
B. Procedure
1. An applicant for the WIC CPA position shall meet the following requirements in order to be considered for the CPA designation: a. A bachelor’s, master’s, or doctorate degree from an accredited college or university. b. One year of experience in health or human service delivery providing client education or counseling services or performing nutrition or health assessment. c. Completion of the Maryland WIC new employee training program, according to Policy and Procedure 7.66. d. Demonstrated competency in CPA level duties, including but not limited to:
i. The prescription of food packages that provide a non-contract formula, including a non-contract standard or exempt (special) infant formula or exempt formula for women or children with special dietary needs. ii. The provision of nutrition counseling and follow up to WIC participants with high-risk conditions.
1 A nutritionist is defined as having a bachelor’s or master’s degree in Nutritional Sciences, Community Nutrition, Clinical Nutrition, Dietetics, Public Health Nutrition, Home Economics (with an emphasis [9 or more college credit hours] in Nutrition), or Health Education (with an emphasis [9 or more college credit hours] in Nutrition). 2 Certified by the National Committee on Certification of Physician’s Assistants or certified by the State medical certifying authority.
Policy and Procedure 7.63
Page 2 of 4 iii. The provision of counseling and follow up to WIC participants with breastfeeding problems. iv. Planning and provision of group nutrition education classes.
e. Successful completion of at least nine credits of approved coursework to include at least: i. 3 credits in Basic Nutrition ii. 3 credits in Maternal or Pediatric or Life Cycle Nutrition iii. 3 credits in Medical Nutrition Therapy, Community Nutrition, or Advanced Nutrition
2. Applicants shall provide documentation of: a. A degree received from an accredited college or university. b. Previous work experience that meets the requirements of the policy.
3. Applicants shall complete new employee training programs and demonstrate competency as outlined in Policy and Procedure 7.66.
4. In addition to the requirements of WIC Wise trainings, applicants shall complete, under the supervision of a CPA, the following CPA Applicant Observation Checklists: a. Provision of Formula Food Packages (Attachment 7.63A) b. Nutrition Education Counseling for High Risk Participants (Attachment 7.63B) c. Group Nutrition Education (Attachment 7.63C)
The CPA supervising the training shall submit the CPA Applicant Observation Checklists to the Training and Temporary Services Unit. Copies of these documents shall be kept in the CPA applicant’s employment file at the local agency.
6. Applicants shall use Attachment 7.63 D, Prior-Approval Request for CPA Courses, to obtain approval from the State Agency, Nutrition Services Unit prior to registering for any course(s) to be used to meet the requirements of the Policy. A copy of the course description from the college or university must be submitted with the Prior-Approval form. The form and course description should be submitted to the State Nutrition Services Unit at least 30 business days prior to the course start date. Applicants will be notified within 15 business days of receipt of the request as to the approval or denial of the course(s).
7. Documentation of coursework completed to fulfill the requirements of this policy shall be submitted to the State Agency, Nutrition Services Unit. Documentation shall consist of a transcript with the final grade of B (80
Policy and Procedure 7.63
Page 3 of 4 percent) or above. Coursework must have been completed within five years prior to application.
8. Upon successful completion of the requirements for CPA designation, the Local Agency Coordinator shall be notified in writing by the State Agency that the applicant has been designated as a Competent Professional Authority.
Attachments: 7.63A CPA Applicant Competency Observation Checklist Provision
of Non-contract Formula Food Packages for Infants 7.63B CPA Applicant Competency Observation Checklist Nutrition
Education Counseling for High Risk Participants 7.63C CPA Applicant Competency Observation Checklist Group Nutrition Education 7.63D Prior Approval Request for CPA Courses
References: CFR 246.2
Revisions:
10/2010 Updated training requirement to include WIC WISE and CPA training. B.4: Changed Nutrition Services Unit to Training and Temporary Services Unit. Changed submission from State Agency QA Nutritionist to State Nutrition Services Unit. 10/2011 Formatted the header and footer to proper font, added reference, minor wording changes. 7.63A: Changed language from “Certifier” to “CPA Applicant.” Deleted #6 which was a duplicate of #4. Deleted “low iron formula” 7.63B: Changed language from “Certifier” to “CPA Applicant.” Clarified #14. 7.63C: Changed language from “nutrition educator” to “CPA Applicant.” 10/2014 In Successful completion of at least 9 credits, 3 credits in Life Cycle Nutrition was added as an option to Maternal or Pediatric Nutrition; 2 credits in Nutrition or Health Counseling Skills was changed to 3 credits in Medical Nutrition Therapy. 7.63D: added Life Cycle Nutrition opt in to Maternal or Pediatric Nutrition (at least 3 credits required); changed Nutrition or Health Counseling Skills (At least 2 credits required) to Medical Nutrition Therapy (At least 3 credits required). 10/2015 Added Community Nutrition and Advanced Nutrition to list of approved coursework. Updated format. 11/2019 Added to B.3. and demonstrate competency. Removed from B.4. available from the WIC Temporary Services and Training Unit.
Policy and Procedure 7.63
Page 4 of 4 12/2023 Changed Paraprofessional Trainings to WIC Wise Trainings. 7.63A Removed special issue contract infant formulas 7.63B Replaced Note Master with Client Care. 06/2025 Changes to 7.63D to accept community nutrition and advanced nutrition to the list of coursework (was added to the policy in 2015 but was missed on the attachment)
CPA Applicant
Competency Checklist Provision of Formula Food Packages
Attachment 7.63A 12/19/2023 Page 1 of 1
WIC Staff
Date of Observation
Local Agency
Participant Category/ ID number
Type and name of formula ______________________________________________
Complete 1 checklist for each of the following: Exempt (Special) Infant Formula Toddler Formula (Medical Food)
Procedure: Yes No NA Comments: 1. CPA Applicant follows guidelines for issuing formula as outlined in Policy and Procedure 3.02.
2. CPA Applicant issues the appropriate form and quantity of formula as outlined in Policy and Procedure 3.02.
3. CPA Applicant obtains the required documentation as outlined in Policy and Procedure 3.02 and files the documentation according to local agency guidelines.
4. CPA Applicant explains to the participant any special requirements for use of formula use (such as mixing instructions).
5. If necessary, certifier clarifies formula prescription with health care provider.
CPA observing the trainee:
(Signature)
CPA Applicant
Competency Observation Checklist Nutrition Education Counseling for High Risk Participants
Attachment 7.63B 12/19/2023 Page 1 of 2
WIC Staff Date of Observation
Local Agency
Participant Category/ ID number
Nutrition Risk ______________________________________________
Complete 1 checklist each for the following participant categories: Formula fed Infant Breastfeeding Infant Pregnant Woman Breastfeeding Woman Postpartum Woman Child
Procedure: Yes No NA Comments: 1. CPA Applicant introduces self to participant.
2. CPA Applicant explains to participant reason for visit.
3. CPA Applicant builds rapport with participant/puts participant at ease.
4. CPA Applicant explores participant knowledge about high risk condition.
5. CPA Applicant uses open ended questions.
6. CPA Applicant listens to and, when necessary, clarifies participant responses.
7. CPA Applicant accurately addresses participant concerns about high risk nutrition condition.
8. CPA Applicant provides appropriate, accurate and individualized nutrition information and advice in relation to nutrition risk.
9. CPA Applicant helps participant set realistic, action-oriented, measurable goal(s) related to nutrition risk condition.
10. CPA Applicant uses tools such as food models.
CPA Applicant
Competency Observation Checklist Nutrition Education Counseling for High Risk Participants
Attachment 7.63B 12/19/2023 Page 2 of 2 Procedure: Yes No NA Comments: 11. CPA Applicant provides and reviews appropriate written materials.
12. CPA Applicant discusses need for and offers follow-up appointment with participant.
13. CPA Applicant allows participant to ask questions.
14. CPA Applicant accurately documents content of high risk visit in the Care Plan section under Client Care in management information system.
15. CPA Applicant documents High Risk Counseling as topic in Nutrition Education Screen in management information system.
16. CPA Applicant makes follow up appointment in management information system.
CPA observing the applicant:
(Signature)
CPA Applicant
Attachment 7.63C Competency Observation Checklist
Group Nutrition Education
Attachment 7.63C 10/01/2011 Page 1 of 1
WIC Staff Date of Observation
Local Agency
Title of Nutrition Education Class___________________________________________
Procedure: Yes No NA Comments: 1. The CPA Applicant introduces self to group.
2. The CPA Applicant introduces topic to group.
3. The CPA Applicant involves the group in the session.
4. Activities used help reinforce key concepts of the session.
5. Visual aids are used to enhance learning.
6. Written materials given to participants are accurate and support the information presented in the session.
7. The CPA Applicant uses open-ended questions.
8. Information is presented clearly and in a logical and organized flow.
9. The presentation can be heard by all participants.
10. The CPA Applicant uses active listening and responds to questions appropriately.
11. The CPA Applicant conducts an evaluation of the session.
CPA observing the trainee
(Signature)
CPA Applicant
Prior-Approval Request for CPA Courses Attachment 7.63D
06/06/2025
Page 1 of 2
Employee Name________________________________ _
Local Agency__________________________________ _
Date of Request _______________________________ _
Applicants to the position of WIC Competent Professional Authority I & II must document successful completion of required coursework, as specified below, if their bachelor’s degree is in an area other than Nutrition or Dietetics. Approval to take each course should be obtained from the State Agency prior to registering for the course. The State Agency will not provide reimbursement of expenses for taking these courses. A total of at least 9 credits is required in the following subject areas. Please provide the following information and a copy of the course description from the college/university for each course you plan to take.
Basic Nutrition (At least 3 credits are required) Name of Course____________________________________________
Number of Credits___________________________________________
Semester/Year_____________________________________________
College/University___________________________________________
Maternal or Pediatric or Life Cycle Nutrition (At least 3 credits are required)
Name of Course_____________________________________________
Number of Credits____________________________________________
Semester/Year____________________________________________
College/University___________________________________________
Medical Nutrition Therapy or Advanced Nutrition or Community Nutrition (At least 3 credits are required)
Name of Course________________________________________ _
Number of Credits________________________________________
Semester/Year________________________________________ __
College/University________________________________________
State Agency Approval: 9 Approved 9 Denied Reason for denial___________________________________________________
______________________________________________________________________________________
CPA Applicant
Prior-Approval Request for CPA Courses Attachment 7.63D
06/06/2025
Page 2 of 2
Nutrition Unit
Signature
Title
Date
WIC Director
Signature
Date
Policy and Procedure 7.64
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.64 Effective Date: October 1, 2007 Revised Date: November 18, 2019 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Laboratory Requirements for Performing Blood Tests
A. Policy
Local agencies shall abide by federal and state regulations regarding blood tests performed in WIC clinics.
B. Procedure
1. Standing Order, Letter of Permit Exception, and CLIA Waiver
a. In order to perform hemoglobin tests on WIC participants, each local agency shall have:
• A Standing Order to Perform the Blood Test from the local agency’s Health Officer or Medical Director to perform the test; • A Letter of Permit Exception obtained from the MDH Office of Health Care Quality; and • A federal CLIA1 Certificate of Waiver from the US Department of Health and Human Services, Centers for Medicare and Medicaid Services.
b. To obtain a Standing Order to perform the blood test:
Each local health department or non-profit health agency has a medical director who is responsible for developing standing orders. A request should be made for this individual to write the standing order for your WIC agency.
c. To obtain the Letter of Permit Exception and federal CLIA Waiver:
Each local health department or non-profit health agency that operates a laboratory must have both the Permit and Waiver; determine if your WIC agency has been included in the application process. Note that each WIC clinic must have its own Letter of Permit Exception. A copy of the Letter of Permit Exception and the CLIA Waiver must be posted in each WIC clinic laboratory. The Permit
1 CLIA refers to the Clinical Laboratory Improvement Amendment of 1988. Certain laboratory tests may receive a waiver that exempts them from the requirements of the regulation.
Policy and Procedure 7.64
Page 2 of 3 is non-expiring, the Waiver covers a 2 year period.
If you must complete the application for your WIC agency, contact the MDH Office of Health Care Quality to obtain an application packet and instructions.
Laboratory Licensing Programs 7120 Samuel Morse Drive, 2nd floor Columbia, MD 21046 410.402.8015 ohcq.labs@maryland.gov health.maryland.gov/ohcq
2. Blood Testing Equipment
The local agency shall:
a. Ensure that blood-testing equipment is installed and maintained according to the manufacturer’s specifications. Local agency staff designated to perform blood tests shall be trained on the use and maintenance of the equipment.
The following companies are examples of distributors of equipment and can provide technical assistance regarding the products they offer.
HemoCue Phone 800.323.1674 www.hemocue.us customerservice@hemocue.com
EFK Diagnostics-Stanbio Phone: 800-531-5535 www.efkusa.com b. Use lancets that comply with the Needlestick Safety and Prevention Act regulation. Lancets shall have permanently retractable needles to reduce the risk of accidental needlesticks. The needle length of an adult lancet is typically 1.8-2.0mm and shall not exceed 2.4mm. The needle length of a pediatric lancet is typically 1.4-1.8mm and shall not exceed 2.0mm. There are a variety of lancets that meet this standard. Refer to Attachment 7.64A and 7.64B for more information.
3. Bloodborne Pathogens Exposure Plan
The local agency shall follow a written bloodborne pathogens procedure that
Policy and Procedure 7.64
Page 3 of 3 complies with Occupational Safety and Health Administration (OSHA) requirements. Refer to Attachment 7.64A for more information.
Attachments: 7.64A Bloodborne Pathogens Requirements 7.64B Safety Lancets
References: 1. 29 CFR 1910.1030 Bloodborne Pathogens 2. 42 CFR 493 Laboratory Requirements 3. COMAR 10.10.01-08, Medical Laboratories in Maryland
Revisions: 10/2011 Updated company contact information. 10/2014 Updated HemoCue contact information. 10/2015 Updated HemoCue contact information. 11/18/2019 Updated company information, moved critical pieces from original Attachment A into policy; Renamed attachment C to A; updated information in attachment B.
Attachment 7.64A Attachment 7.64A 11/18/2019 Page 1 of 1
Bloodborne Pathogens Requirements
The State of Maryland Department of Health requires that all health department employees who handle blood follow the U.S. Occupational Safety and Health Administration (OSHA) regulations (29 CFR Part 1910.1030). Each local health department must have a written “Bloodborne Pathogens Plan” on file. WIC employees who handle blood are covered by these regulations. These regulations require, at a minimum:
• The provision of bloodborne pathogens training for new employees who handle blood and an annual refresher training to previously trained employees; • Availability of the Hepatitis B vaccine; • Personal protective equipment for employees, such as disposable gloves (varied sizes and latex-free); • Restrictions for the area where the blood work is to be performed; • Daily “housekeeping” of the area where blood work is performed; • Location of and removal of infectious waste; • Procedures to safely remove blood that contaminates surfaces such as countertops and floors; and • A written Exposure Control Plan.
All employees who handle blood shall be familiar with the details of the Bloodborne Pathogens Plan. Local agencies that are not health departments or medical facilities shall consult with the State WIC Agency Nutrition Services Unit regarding the OSHA requirements. Forms for developing an Exposure Control Plan are available from the State Nutrition Services Unit.
Compliance with the Needlestick Safety and Prevention Act, an Amendment to the OSHA Bloodborne Pathogens regulations (29 CFR 1910)
• Adds the term “safer medical devices” to the list of engineering controls designed to reduce the risk of accidental needlesticks and includes in the definition, retractable needles.
• Requires employers to establish an ongoing process to identify, evaluate, and select effective safer medical devices (lancets) and to include staff who perform bloodwork in this process. For the purpose of the Bloodborne Pathogen standard, an “effective” safer medical device is a device that, based on “reasonable judgment,” will make an exposure incident involving a contaminated sharp less likely to occur in the application in which it is used.
o Records of the process and staff involved must be maintained by the employer.
o Changes in technique may be required in the use of newer devices, so staff training, and support are necessary.
• Requires employers to amend their Exposure Control Plans on an annual basis or more frequently to reflect new technologies in safer medical devices.
• Requires employers to maintain a “sharps injury log” of percutaneous (under the skin) needlestick injuries to use as a tool to identify high risk areas and evaluate devices. The log must ensure the confidentiality of those employees with such injuries. The log must include the department or work area where the exposure incident occurred, the type and brand of device used, and an explanation of how the incident occurred.
Attachment 7.64B
Attachment 7.64B 11/18/2019
Page 1 of 1
Permanently Retractable Lancet - Examples
Lancet Manufacturer Features Pressure/Contact Activated
(Larger gauge = a thinner needle) BD Microtainer Becton-Dickinson 201-847-6800 www.bd.com Purple, low flow 1.5mm 30G Pink, medium flow 1.8mm 21G
SurgiLance
Medipurpose 770-448-9493 www.medipurpose.com SLN200
1.8mm 21G SLN240
2.2mm 21G Spring/Manual Activated
Haemolance Plus Safety Lancets Arkray USA 800.818.8877 www.arkrayusa.com Low flow
1.4mm 21G Normal flow
1.8mm 25G Unistick 3 www.owenmumford.com Comfort, low flow 1.8mm 28G Normal, medium flow 1.8mm 23G
November 2017
Attachment 7.64C is now 7.64A
Policy and Procedure 7.65
Page 1 of 3 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.65 Effective Date: October 1, 2007 Revised Date: September 25, 2018 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Ordering Outreach, Certification, Nutrition Education, and Breastfeeding Support Materials
A. Policy
Local agencies shall order certification, nutrition education, and breastfeeding support materials through the Maryland WIC Distribution Center.
B. Procedure
1. Online Procedure:
a. Each Local Agency Coordinator and those designated by the coordinator will have access to order materials. Only these individuals shall have online access to the MD WIC Distribution Center.
b. The MD WIC Distribution Center is accessible from the Internet via the CORE IMS Enterprise Edition software.
To log onto the system, the user must enter User Name and Password. User name is the user’s last name and first initial. User Passwords will be established / changed by the software administrator (Washington County Local Agency Coordinator). i. Click on Shipping Orders. Click on Add Order. Complete the mandatory fields: 1. Company: This is your assigned Local Agency 4 digit code or “State” for state office or “Train” for Training Center. 2. Ship to: This section will automatically pre-fill if you only have one shipping address. If your local agency ships to multiple clinics, you will need to select a shipping location from the drop down box. 3. Owner: You MUST enter your Local Agency Code in this box again. 4. Comment: Enter any notes the Distribution Center needs to read before your order is filled. 5. Save this screen. You will not be able to proceed without saving the ship to information. As shipping order number will now be assigned to your order.
Policy and Procedure 7.65
Page 2 of 3
ii. Click on Lines to order materials. 1. Click on the ”Plus Sign” to begin. 2. A new pop-up will appear showing the inventory list 3. Search for an item using the available search fields a. Item Number b. Item Description 4. Click on the line for the item you want to order so that it is highlighted. 5. Enter the quantity you want to order and then save the line. 6. Repeat the above process to order additional items. 7. Your order saves/updates with each line you add, there is no longer an overall “Save” for your order.
iii. To locate and check on a previous order, click on Shipping Orders (main page). 1. All shipping orders are listed under the Shipping Order tab found on the main screen. 2. There are two options for searching for your order: a. Use the search field at the top of the screen to search by Company Code or Shipping Order Number; or b. Use the Status dropdown box to search by order status i. Click on edit (CLOSED ORDERS ONLY) and you will see the completion date of your order. This is the date your order was shipped from the Distribution Center.
2. Manual Procedure
Users are expected to use the online procedure to order materials. Should the online system not be accessible, permission must be obtained to fax a paper request for materials.
a. Contact the Washington County WIC Program Coordinator at 240-313- 3336 to request permission to fax a paper request. b. Use Attachment 7.65A WIC Manual Order Form and fax to the MD WIC Distribution Center at 240-420-5262.
Attachments: 7.65A WIC Manual Order Form
Revisions:
Policy and Procedure 7.65
Page 3 of 3 10/10 Changed instruction to change password. Updated all attachments. 10/11 Updated Attachment 7.65D Breastfeeding Support Materials. 10/12 Updated Attachment 7.65D Breastfeeding Support Materials. 10/13 Consolidated Attachments 7.65A, B, C, and D into 7.65A 10/14 Changed access to CORE to those designated by LA Coordinator, instead of 2 per local agency. 09/18 Modified ordering instructions based on changes to CORE system. Updated 7.65A to reflect new clinic supplies.
Attachment 7.65A Attachment 7.65A 08/2018 Page 1 of 3
WIC MANUAL ORDER FORM 1. User MUST order materials online, EXCEPT when the online system is not accessible. 2. Contact the Washington County WIC Program Coordinator at 240-313-3336 to obtain permission PRIOR to sending in a manual form. 3. FAX this form to the MD WIC Distribution Center at 301-714-2082
Local Agency Name: ___________________________ Date of Request: __________________________ Mailing Address: _______________________________________________________________________ Contact Person: ______________________________ Phone Number: ___________________________
BREASTFEEDING QUANTITY Breastfeeding Aids: Nurture III Medium (23-29mm) Flange 05/09 (1 package=2 flange) B-18
Breastfeeding Aids: Nurture III Large (29-35mm) Flange 05/09 (1 package=2 flange) B-19
Breastfeeding Aids: Nurture III Extra-Large (35+mm) Flange 05/09 (1 package=2 flange) B-20
Breastfeeding Aids: TheraShells Breast Shell 05/07 (1 box = 2 shells) B-30
Lactina Double Pump Kit 05/07 (each) B-31
Breastfeeding Aids: Lactina 27mm Flange -5/07 (1 box = 2 flange) B-32
Breastfeeding Aids: Lactina Flange Connector -5/07 (1 box = 2 connectors) B-33
Hygeia Enjoye Breastpump 08/16 (each) B-35
Breastfeeding Aids: Lactina 30mm (XLarge) Flange -5/07 (1 box = 2 flange) B-34
Breastfeeding Aids: Supplemental Nursing System (SNS) 05/07 (each) B-36
Breastfeeding Aids: STARTER Supplemental Nursing System 05/07 (each) B-37
Breastfeeding Aids: Lactina 36mm (XXLarge) Flange -10/07 (1 box = 2 flange) B-39
Ameda Hygienikit Milk Collection System (Hook-up Kit) B-48
Harmony Manual Breast Pump w/ 2 Breastshields 05/07 (each) B-49
Nurture III Pump Filters (1 bag - 50 pieces) B-50
Nurture III Double Collection Hook-up Kit with DVD 02/10 (each) B-52
Pump in Style Breast Pump 09/10 (each) B-55
Hygeia EnJoye Pump Hook-up Kit 12/16 (each) B-57
Breastfeeding Aids: Ameda Breast Flange XL/XXL 03/14 (1 box=2 XL inserts & 2 XXL Flanges) B-60
Breastfeeding Aids: Ameda Breast Flange LG/MED 03/14 (1 box=2 MED inserts & 2 LG Flanges) B-61
CERTIFICATION QUANTITY eWIC Authorized Foods List 01/17 (25 per pack) C-06
eWIC Authorized Foods List – Spanish 01/17 (25 per pack) C-06A
eWIC Benefit Card 01/17 (500 per pack) C-08
Plastic Bags for ID Folders 05/07 (100 per pack) C-16
Rights & Responsibilities for eWIC 02/17 (500 per pack) C-19
Rights & Responsibilities for eWIC 02/17 SPAN (500 per pack) C-19A
eWIC Instruction Brochure 01/17 (100 per pack) C-70
eWIC Instruction Brochure Spanish 01/17 (100 per pack) C-70A
eWIC ID Folder 01/17 (25 per pack) C-71
eWIC ID Folder Spanish 01/17 (25 per pack) C71A
CLINIC SUPPLIES QUANTITY Professional Towel 13x18 Teddy Bears with poly backing 07/17 (1box = 500) CS-01
Attachment 7.65A Attachment 7.65A 08/2018 Page 2 of 3
Professional Towel 17x18 Plain with poly backing 07/17 (1box = 500)
Gauze Sponge, 2x2 in, 10/12 (Pack=200) CS-08
Alcohol Towelettes 10/12 (Pack=200) CS-09
Surgilance Lancet Child Safety Needle 1.8mm (grey) 07/17 (1box = 100) CS-20
Surgilance Lancet Adult Safety Needle 2.2mm (orange) 07/17 (1box = 100) CS-21
Cavicide 1 Disinfectant Spray 24oz Bottle 07/17 (each) CS-22
Cavicide 1 Disinfectant Wipes 07/17 (1 container=160 wipes) CS-23
HB 201+ Cuvettes,4x50, 7/13 (4 vials per case) CS-10
Hemocue Cleaner 07/13 (5 swabs per pack) CS-11
Sharps Container – Auto Drop, 2.2 qt, 05/14 (each) CS-12
Sharps Container – Wall Mount, 5 qt, 05/14 (each) CS-13
Nitrile SMALL Disposable Gloves, Blue (Box=100) CS-14
Nitrile MEDIUM Disposable Gloves, Blue (Box=100) CS-15
Nitrile LARGE Disposable Gloves, Silver 10/12 (Box=200) CS-03
Nitrile X-LARGE Disposable Gloves, Silver 10/12 (Box=200) CS-04
Synthetic Vinyl Exam Gloves (Powder Free) SMALL Disposable Gloves, Clear 10/16 (Box=100) CS-17
Synthetic Vinyl Exam Gloves (Powder Free) MEDIUM Disposable Gloves, Clear 10/16 (Box=100) CS-18
Synthetic Vinyl Exam Gloves (Powder Free) LARGE Disposable Gloves, Clear 10/16 (Box=100) CS-19
NUTRITION
QUANTITY Help Me Be Healthy 1 to 1 ½ yrs, 01/17 (50 per pack) N-36
Help Me Be Healthy 1 to 1 ½ yrs, Span 01/17 (25 per pack) N-37
Help Me Be Healthy 1 ½ to 2 yrs, 01/17 (50 per pack) N-38
Help Me Be Healthy 1 ½ to 2 yrs, Span 01/17 (25 per pack) N-39
Help Me Be Healthy 2 to 2 ½ yrs, 01/17 (50 per pack) N-40
Help Me Be Healthy 2 to 2 ½ yrs, Span 01/17 (25 per pack) N-41
Help Me Be Healthy 2 ½ to 3 yrs, 01/17 (50 per pack) N-42
Help Me Be Healthy 2 ½ to 3 yrs, Span 01/17 (25 per pack) N-43
Help Me Be Healthy 3 to 3 ½ yrs, 01/17 (50 per pack) N-44
Help Me Be Healthy 3 to 3 ½ yrs, Span 01/17 (25 per pack) N-45
Help Me Be Healthy 3 ½ to 4 yrs, 01/17 (50 per pack) N-46
Help Me Be Healthy 3 ½ to 4 yrs, Span 01/17 (25 per pack) N-47
Help Me Be Healthy 4 to 4 ½ yrs, 01/17 (50 per pack) N-48
Help Me Be Healthy 4 to 4 ½ yrs, Span 01/17 (50 per pack) N-49
Help Me Be Healthy 4 ½ to 5 yrs, 01/17 (50 per pack) N-50
Help Me Be Healthy 4 ½ to 5 yrs, Span 01/17 (25 per pack) N-51
Help Me Be Healthy 0-6 months 01/17 (50 per pack) N-54
Help Me Be Healthy 0-6 months, Span 01/17 (25 per pack) N-55
Help Me Be Healthy 6-12 months, 01/17 (50 per pack) N-56
Help Me Be Healthy 6-12 months, Span 01/17 (25 per pack) N-57
Tips for a Healthy Pregnancy, 01/17 (50 per pack) N-60
Tips for a Healthy Pregnancy, Span 01/17 (25 per pack) N-61
Health Tips for New Moms, 01/17 (50 per pack) N-62
Health Tips for New Moms, Span 01/17 (25 per pack) N-63
Attachment 7.65A Attachment 7.65A 08/2018 Page 3 of 3
FOR MD WIC DISTRIBUTION CENTER ONLY Request Received: ____________________________________________ Request Filed: ________________________________________________ Data Entered in system: ________________________________________ Staff filling request: ____________________________________________
Policy and Procedure 7.66 Page 1 of 8 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 7.66 Effective Date: October 1, 2007 Revised Date: 01/29/2026 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: New Employee Training A. Policy The goals of employee training are to: ▪ Organize and standardize training for all local agency staff. ▪ Increase staff confidence and job satisfaction. ▪ Standardize services provided to WIC participants. ▪ Increase nutrition and breastfeeding knowledge and develop counseling skills. Employees of the WIC Program shall complete all facets of new employee training within nine months from date of hire. The required training is dependent on the employee’s classification in the management information system as follows: Classification Becoming WIC Wise Manual WIC Wise 1 WIC Wise 2 CPA BFPC Breastfeeding Peer Counselor Local Agency Administrative Local Agency Administrative with eligibility determination roles (Days 1-3 only) CPPA CPA Local Agency Coordinator
Policy and Procedure 7.66
Page 2 of 8
Employees who return to the WIC Program after a separation of employment or leave of absence from Maryland WIC of >6 months shall complete the appropriate portions of the Becoming WIC Wise (BWW) manual. Employees classified as a CPA, CPPA, or Local Agency Coordinator shall re-attend WIC Wise 1. Employees classified as a BFPC shall re-attend BFPC training.
Employees that receive a change in classification (i.e., a promotion) shall complete all training required for that classification.
Graduates of new employee training who perform certification duties shall demonstrate an array of competencies under the supervision of a local agency trainer. The local agency trainer shall be experienced and proficient in completing certifications as defined by:
▪ 10 or more years of service in the Program; or ▪ Completion of the new employee training curriculum and their own competency checklists.
Employees that do not achieve basic competencies during WIC Wise 1 will be required to attend a second session of WIC Wise 1. Employees who do not achieve basic competencies after a second session of WIC Wise 1 will need to be evaluated by state staff after 1 month of mentoring in their local agency.
During the training period, employees may perform certifications if closely supervised by the local agency. The local agency shall review the new employees’ work in the management information system. A new employee who does not successfully complete the competency checklists within 9 months of date of hire shall not be permitted to perform certifications.
B. Procedure
1. NEW EMPLOYEE TRAINING GUIDELINES
a. Submission of the Staff Data Request Form (Attachment 7.42A) will register new employees to attend training.
b. In the event that fewer than 4 employees are enrolled for any scheduled training, that session will be postponed, and new employees will attend the next regularly scheduled session.
2. BECOMING WIC WISE MANUAL
a. Local agencies will begin the process of new employee training using the procedures, guidelines and materials found in the BWW manual.
Policy and Procedure 7.66
Page 3 of 8
b. Local agencies will send the signed Trainee Log from the BWW manual to the Training Center upon completion which shall be no later than the first day of their scheduled WIC Wise 1 training.
3. WIC WISE TRAINING a. WIC Wise 1 will be completed in 8 days over a 2-week period. WIC Wise 2 will be completed in a consecutive 5-day period.
b. WIC Wise 1 will be offered 4 times per year; WIC Wise 2 will be offered 3 times per year. The WIC Wise series is required for all staff who perform, supervise, or evaluate certifications.
c. Breastfeeding Peer Counselors and Administrative staff that do not perform certification duties are exempt from WIC Wise trainings. These staff shall complete the appropriate sections of the BWW manual with their local agency trainer. The signed Trainee Log from the BWW manual will be sent to the Training Center upon completion.
d. New employees must attend WIC Wise 1 before attending WIC Wise 2. Staff must be available to attend the entire 13 days of training. Local agency staff in need of refresher training may also attend as space permits.
e. WIC Wise training includes certification, nutrition, breastfeeding, and food package policies and procedures, management information system training, basic breastfeeding information, basic nutrition principles for prenatal, postpartum, infants, and children, baby behavior, counseling skills based on participant focused counseling principles, risk code and food package training.
f. On the rare occasion that a new employee is unable to attend new employee training, they may be trained at the local agency. These employees must complete the equivalent of WIC Wise training. The Local Agency Coordinator shall contact the Training Center Coordinator for more information. State staff will evaluate these employees for competency levels. If competency levels are not demonstrated, the employee will be required to attend WIC Wise training.
g. The maximum attendance for a WIC Wise 1 class is 16 trainees. Any WIC Wise 1 class that is over capacity by the deadline to register will have applicants admitted in the following order of priority: new local agency employees, employees returning to WIC after more than a six-month absence, employees who require retraining, new state staff, new MIS contractors, employees from MARO/USDA, other visitors.
Policy and Procedure 7.66
Page 4 of 8
4. CPA TRAINING
a. Will be completed in a 3-day training that will be offered 3 times per year. Trainees shall be notified of any prerequisite training requirements one month prior to the scheduled training.
b. New CPAs shall attend WIC Wise 1 before attending CPA training. Exceptions to this shall be discussed with the Training Center Coordinator.
c. CPA training includes policies and procedures on special formula issuance, breastfeeding risk codes, how to interpret the Medications and Mother’s Milk reference when researching medication questions, high risk counseling, developing care plans and communicating with medical professionals.
5. DEMONSTRATION OF COMPETENCY
a. Competency is evaluated by measuring the trainee’s ability to meet performance objectives, including both knowledge and skills. Competency checklists are required to rate the trainee’s ability to meet skill objectives. Attachments 7.66 B through I shall be completed within 9 months of completion of WIC Wise 1 training. Trainees who do not gain competency within this time frame shall not be permitted to perform certifications. If competency has not been gained by 12 months post completion of WIC Wise 1 training the local agency shall contact the state training center for guidance.
Competency checklists are separated into four categories: i. Intake and Income Eligibility: the family information through cert action screens in the management information system ii. Nutrition Assessment: determining nutrition eligibility and counseling iii. Medical Assessment: performing and interpreting lab measurements iv. Miscellaneous
b. The required competency checklists are dependent on the new employee’s classification in the management information system as follows:
Required Competency Checklist Employee Classification
CPPA CPA Coordinator Administrative with eligibility
Policy and Procedure 7.66
Page 5 of 8
roles Intake and Income (Attachment 7.66B - 3 total) Nutrition Assessment (Attachments 7.66C-F - 10 total)
Medical Assessment (Attachment 7.66I - 4 total)
Misc: General (Attachment 7.66G – 1 total)
Misc: CPA (Attachment 7.66H – 1 total)
Intake and Income Eligibility The category of intake and income eligibility requires observations for: ▪ Adjunct income eligibility – 1 observation required ▪ Non-adjunct income eligibility – 2 observations required
Observations to complete the intake and income eligibility checklist requirements shall not be from the same household.
Nutrition Assessment The category of nutrition assessment requires observations of 1 each for: ▪ PG, certification or recertification ▪ BE or BP, certification or recertification ▪ WPP, certification or recertification ▪ IBE or IBP, certification ▪ IFF, certification ▪ Any Infant 4-7 months, mid-certification ▪ C1, certification or recertification ▪ C1, mid-certification ▪ C2, certification or recertification ▪ C3 or C4, certification, recertification, or mid-certification
Observations to complete the nutrition assessment checklist requirements may be from the same household, as applicable.
Medical Assessment The category of medical assessment requires observations of 1 each for: ● Infant (0-7 months) ● C1 or C2 ● C3 or C4 ● Woman
Policy and Procedure 7.66
Page 6 of 8
Observations to complete the medical assessment checklist requirements may be from the same household and can be the same participant as the nutrition assessment checklist, as applicable.
Miscellaneous The miscellaneous category competency checklists are: ▪ General – 1 required for CPPA, CPA, and Coordinator ▪ CPA – 1 required for CPAs only. The local agency trainer that observes this competency must also be either a CPA or the Local Agency Coordinator.
d. The local agency shall submit, via mail or electronic submission, the completed competency checklists to the training center staff for review. Copies of these documents shall be kept on file at the local agency.
e. The local agency Coordinator shall be notified in writing by the training center staff when the competency checklists have been reviewed and approved as accurate and complete.
Policy and Procedure 7.66
Page 7 of 8
6. RECORDS OF COMPLETION OF NEW EMPLOYEE TRAINING
a. The BWW Trainee Log and the completed competency checklists will be maintained at the Training Center in accordance with State record keeping guidelines.
Attachments: 7.66A Instructions for Competency Checklists 7.66B Competency Checklist – Income 7.66C Competency Checklist – Pregnant 7.66D Competency Checklist – Postpartum 7.66E Competency Checklist – Infant 7.66F Competency Checklist – Children 7.66G Competency Checklist – General 7.66H Competency Checklist – CPA 7.66I Competency Checklist – Medical Assessment
References: 1. 7 CFR 2.46.2 2. WIC Nutrition Services Standards, August 2013 Standard 5
Revisions:
Inserted information about the Annex training site including Attachment 7.66B 10/2009 B.1. C: changed “basic counseling skills” to “counseling skills based on VENA principles 11/2009 Updated 7.66A to include directions from Southern Maryland to the Brooklyn Training Center 10/2010 In B.1.B. changed wording from “will be offered” to “is required”, clarified who attends WIC WISE part 2 and the sequencing of the training. Added nutrition and food package policies to B.1.c. Added B.1.e, i, and j. Reordered B.1.e-j 10/2011 Changes in the frequency of training; changed requirement to complete new employee training to six months from date of hire. 10/2012 Deleted 7.66B. Revised 7.66A for the new location. Corrected attachment reference in B.1.b. Added Grow and Glow in A and B.3. Reordered B.1.a-i. Added B.1.j, other minor language changes/clarifications 10/2013 Updated frequency and length of training for WIC WISE part 1, New CPA training and Grow and Glow
Policy and Procedure 7.66
Page 8 of 8
training. Deleted references to the WBT modules. Clarified prerequisites to Grow and Glow and New CPA training. Changed length of time to complete new employee training from 6 to 9 months. Added section on local agency role in new employee training. Moved language from policy 2.02 regarding having a CPA review the records of a new CPPA or CPA until competency checklists have been completed. 10/2014 Added language to clarify who is required to come to the various new employee trainings 11/2017 Clarified that staff separated from WIC for ≥6 months are required to repeat training. Updated some wording due to changes in trainings. 01/2018 Added section on demonstration of competency and competency checklist attachments A-H; removed directions to the training center from attachments; edited B.2.c to include peer counselors and clerical workers should complete the Becoming WIC Wise training manual; added definition of who is allowed to observe new employees for competency. 11/2019 Added B.1.e to include criteria on postponement of training; B.2.e changed “VENA” to “participant focused counseling; B.3.a edited to include a prerequisite requirement and reorganization of the CPA training schedule; B.5.b edited to clarify which participants (family vs. individual) can be observed for competency checklists. 11/2021 Reorganization of the CPA training schedule; remove PG (teen) checklist requirement; separate medical into its own checklist 10/2023 Clarified the due date for the BWW manual Trainee Log and CPA training requirement. 02/2025
Clarified whether adults and children over 1 need to remove socks for measurements in 7.66I 1/29/2026 Removed #6 from CPA competency checklist 7.66H; removed Grow and Glow trainings and references to it; updated CPA training to 3 days; updated Admin staff performing intake duties shall attend days 1-3 of WIC Wise 1; clarified that employees separated from WIC for more than 6 months includes leave of absence.
Attachment 7.66A 11/30/2021 Page 1 of 1
Instructions for Competency Checklists 1. The competency checklists are a tool to ensure competency of newly hired staff after they have attended new employee training.
2. Complete the header for each competency checklist and double check for accuracy. Each checklist should also include the phone number and signature of the local agency trainer.
3. Participants observed to complete the intake and income eligibility checklist requirements shall not be from the same household.
4. Participants observed to complete the medical and nutrition assessment checklist requirements may be from the same household, as applicable.
5. The trainee should continue to be observed until competent in all areas. Any competency checklist with a check mark in the “No” column does not count toward the required number of checklists needed. If it is submitted to the Training Center marked “No”, it will be returned to the Local Agency for recompletion. If the local agency trainer feels the trainee needs more practice, then they are not yet competent. The trainee should continue to be observed completing this function until they are deemed fully competent.
6. Do not mark “Yes” for functions that do not apply to the participant being certified, as this would be conflicting to the information in WOW. For example, do not mark Yes to counseling a participant on a low hemoglobin if their blood values were adequate.
7. Utilize the “Not Observed but Competent” column where appropriate. This column means that the local agency trainer feels that although the trainee was not directly observed the trainee is competent in that area. For example, the trainee is competent to counsel on low hemoglobin when appropriate.
8. Competency checklists are due within 9 months of completion of WIC Wise 1 training. Send the competency checklists to the Training Center for review once all are completed. The Local Agency shall keep a copy of the employee’s competency checklists, if the Training Center staff has questions or there are items not checked, it will be helpful to have a copy of the completed checklists on hand so discrepancies can be resolved quickly.
9. Any questions can be directed to the Training Center.
Attachment 7.66B 11/30/2021
Page 1 of 1 Competency Checklist – Intake and Income Eligibility WIC Staff Date of Observation Participant ID #
Local Agency Trainer
Complete 3 observations for: Adjunct Income - 1 required Non-Adjunct Income – 2 required
Intake and Income Eligibility Yes No N/A Not Observed but Competent Additional Comments 1. Introduces self and puts applicant at ease.
2. Offers LEP applicant the use of the Language Line.
3. Explains the purpose of the WIC Program.
4. Explains the certification process.
5. Verifies and documents identity of applicant.
6. Verifies and documents residence of applicant.
7. Obtains or updates telephone number.
8. Obtains and documents the date of birth of the head of household.
9. Determines family size correctly.
10. Explains the role of (or updates) the proxy/designee.
11. Verifies and documents non-adjunct family income.
12. If applicant reports zero income, staff probes for additional details to understand economic situation.
13. Updates status for Temporary Cash Assistance, the Food Supplement Program, and Medical Assistance. Provides referral to programs if not currently participating per P&P 2.39.
14. Verifies and documents adjunctive eligibility.
15. Income information is updated even though adjunctive eligibility is verified and used as proof of income.
16. Offers applicant the opportunity to register to vote.
17. Updates applicant’s voter registration status.
18. Verifies and documents proof of pregnancy.
19. Obtains or confirms race and ethnicity information of applicant.
20. “Amount of Breastfeeding” grid and all breastfeeding related questions are accurately completed.
21. Issues eWIC card and offers the applicant an opportunity to PIN the eWIC card.
Local Agency Trainer _____________________________________________________________________________ (Signature & Phone Number)
Attachment 7.66C 11/30/2021
Page 1 of 2
Competency Checklist – Pregnant – Nutrition Assessment WIC Staff Date of Observation Participant ID #
Local Agency Trainer
Complete one observation for: PG Cert or Recert
Nutrition and Health Information Yes No N/A Not Observed But Competent Additional Comments 1. Uses the Medical screen and Nutrition History to evaluate health conditions and eating practices.
2. Involves the participant in the session by asking open- ended questions, responding questions, and encourages sharing thoughts and ideas.
3. Probes and uses open-ended questions as needed to clarify responses before entering information in WOW.
4. Correctly identifies and interprets risk factors using the Medical screen and Nutrition History information.
Nutrition Education/Referrals/Food Package Yes No N/A Not Observed But Competent Additional Comments 5. Involves the participant in the discussion by using motivational interviewing skills.
6. Tailors information to the applicant’s cultural, educational and economic needs.
7. Assists participant in understanding how food and lifestyle choices affect the infant’s health over a lifetime.
8. Helps participant understand appropriate weight gain.
9. Assists participant in developing strategies to reduce pregnancy discomforts when identified.
10. Provides information about the dangers of substance abuse during pregnancy.
11. Provides a list of resources in the community for substance abuse counseling.
12. Promotes breastfeeding and reviews benefits and contraindications.
13. Assists participant (when appropriate) in setting a goal(s) to change an eating or lifestyle practice.
14. Explains food package contents; assists participant in understanding how WIC foods help meet nutrient needs of pregnancy.
Nutrition Education/Referrals/Food Package Yes No N/A Not Observed But Competent Additional Comments 15. Prescribes the most appropriate food package; tailors food package to participant’s individual food choices and restrictions.
16. Provides educational materials relevant to the applicant’s nutritional risk, category, and cultural, educational, and economic needs.
Attachment 7.66C 11/30/2021
Page 2 of 2
17. Any issued incentive item corresponds with the Nutrition Education message.
18. Records nutrition education content accurately in the Nutrition Education screen.
19. If nutrition care counseling is needed, identifies and refers correctly on the Client Referrals screen, per Policy 2.39.
20. Provides appropriate referrals and documents them in the Client Referrals screen, per Policy 2.39.
Program Information Yes No N/A Not Observed But Competent Additional Comments 21. Explains the Rights and Responsibilities (R & R).
22. Ensures that the R & R form is read and signed by the applicant.
23. Accurately schedules a return appointment.
24. Issues WIC benefits and explains how and where to shop. Thoroughly explains what is allowed to purchase in each food benefit type and how to determine what benefits are remaining.
25. Gives the participant the opportunity to ask questions.
26. Issues eWIC card and offers the participant an opportunity to PIN the eWIC card.
Local Agency Trainer _____________________________________________________________________________ (Signature & Phone Number)
Attachment 7.66D 11/30/2021
Page 1 of 2 Competency Checklist – Postpartum – Nutrition Assessment WIC Staff Date of Observation Participant ID # __________________ Local Agency Trainer
Complete one observation each for: BE or BP Cert or Recert
WPP Cert or Recert
Nutrition and Health Information Yes No N/A Not Observed But Competent Additional Comments 1. Uses the Medical screen and Nutrition History to evaluate health conditions and eating practices.
2. Involves the participant in the session by asking open-ended questions, responding to questions, and encourages sharing thoughts and ideas.
3. Probes and uses open-ended questions as needed to clarify responses before entering information in WOW.
4. Correctly identifies and interprets risk factors using the Medical screen and Nutrition History information.
Nutrition Education/Referrals/Food Package Yes No N/A Not Observed But Competent Additional Comments 5. . Involves the participant in the discussion by using motivational interviewing skills.
6. Tailors information to the applicant’s cultural, educational and economic needs.
7. Assists participant in understanding how food and lifestyle choices affect health over a lifetime.
8. If breastfeeding, provides appropriate advice and support.
9. Uses visual aids effectively.
10. Provides exit counseling information on: immunizations & regular health care, eating right & being active, folic acid, avoiding drugs, alcohol & tobacco, encouraging breastfeeding.
11. Provides a list of resources in the community for substance abuse counseling.
12. Assists participant (when appropriate) in setting a goal(s) to change an eating or lifestyle practice.
13. Explains food package contents; assists participant in understanding how WIC foods help meet nutrient needs.
14. Prescribes the most appropriate food package; tailors food package to participant’s individual food choices and restrictions.
15. Provides educational materials relevant to the applicant’s nutritional risk, category, and cultural, educational, and economic needs.
16. Any issued incentive items correspond with the Nutrition Education message.
17. Records nutrition education content accurately in the Nutrition Education screen.
Attachment 7.66D 11/30/2021
Page 2 of 2 18. If nutrition care counseling is needed, identifies and refers correctly on the Client Referrals screen, per Policy 2.39.
19. Provides appropriate referrals and documents them in the Client Referrals screen, per Policy 2.39.
Program Information Yes No N/A Not Observed But Competent Additional Comments 20. Explains the Rights and Responsibilities (R & R).
21. Ensures that the R & R form is read and signed by the applicant.
22. Accurately schedules a return appointment.
23. Issues WIC benefits and explains how and where to shop. Thoroughly explains what is allowed to purchase in each food benefit type and how to determine what benefits are remaining.
24. Gives the participant the opportunity to ask questions.
25. Issues eWIC card and offers the participant an opportunity to PIN the eWIC card.
Local Agency Trainer _____________________________________________________________________________ (Signature & Phone Number)
Attachment 7.66E 11/30/2021
Page 1 of 2 Competency Checklist – Infant – Nutrition Assessment
WIC Staff Date of Observation Participant ID # _________________ Local Agency Trainer
Complete one observation each for: IBE or IBP Cert IFF Cert Infant 4-7 Months MCV
Nutrition and Health Information
Yes No N/A
Not Observed But Competent Additional Comments 1. Uses the Medical screen and Nutrition History to evaluate health conditions and feeding practices.
2. Assesses for breastfeeding questions and/or problems.
3. Involves the caregiver in the session by asking open- ended questions, responding to questions, and encouraging sharing of thoughts and ideas.
4. Probes and uses open-ended questions as needed to clarify responses before entering information in WOW.
5. Correctly identifies and interprets risk factors using the Medical screen and Nutrition History information.
Nutrition Education/Referrals/Food Package Yes No N/A Not Observed But Competent Additional Comments 6. Involves the caregiver in the discussion by using motivational interviewing skills.
7. Tailors information to the applicant/caregiver’s cultural, educational and economic needs.
8. Assists caregiver in understanding the infant’s hunger and fullness cues and developmental stage in relation to feeding.
9. Offers encouragement and support to continue to breastfeed.
10. Selects appropriate sections of the Help me be healthy pamphlet to discuss with the caregiver.
11. Provides appropriate anticipatory guidance.
12. Uses visual aids effectively.
13. Assists caregiver (when appropriate) in setting a goal(s) to change a feeding or lifestyle practice.
14. Explains food package contents; assists caregiver in understanding how WIC foods help meet nutrient needs of the infant.
15. Prescribes the most appropriate food package; tailors food package to participant’s individual infant formula requirements.
Attachment 7.66E 11/30/2021
Page 2 of 2 Nutrition Education/Referrals/Food Package: Yes No N/A Not Observed But Competent Additional Comments 16. Provides educational materials relevant to the infant’s nutritional risk, category, and cultural, educational, and economic needs.
17. Any issued incentive items correspond with the Nutrition Education message.
18. Records nutrition education content accurately in the Nutrition Education screen.
19. If nutrition care counseling is needed, identifies and refers correctly on the Client Referrals screen, per Policy 2.39.
20. Provides appropriate referrals and documents them in the Client Referrals screen, per Policy 2.39.
Program Information Yes No N/A Not Observed But Competent Additional Comments 21. Explains the Rights and Responsibilities (R & R).
22. Ensures that the R & R form is read and signed by the caregiver.
23. Accurately schedules a return appointment.
24. Issues WIC benefits and explains how and where to shop. Thoroughly explains what is allowed to purchase in each food benefit type and how to determine what benefits are remaining
25. Gives the caregiver the opportunity to ask questions.
26. Issues eWIC card and offers the caregiver an opportunity to PIN the eWIC card.
Local Agency Trainer _____________________________________________________________________________ (Signature & Phone Number)
Attachment 7.66F 11/30/2021
Page 1 of 2 Competency Checklist – Children – Nutrition Assessment WIC Staff Date of Observation Participant ID # _________________ Local Agency Trainer
Complete one observation each for: C1 Cert or Recert
C1 MCV
C2 Cert or Recert
C3 or C4 Cert or Recert or MCV
Nutrition and Health Information Yes No N/A Not Observed But Competent Additional Comments 1. Uses the Medical screen and Nutrition History to evaluate health conditions and eating practices.
2. Involves the caregiver in the session by asking open- ended questions, responding to questions, and encouraging sharing of thoughts and ideas.
3. Probes and uses open-ended questions as needed to clarify responses before entering information in WOW.
4. Correctly identifies and interprets risk factors using the Medical screen and Nutrition History information.
5. Involves the caregiver in the discussion by using motivational interviewing skills.
6. Tailors information to the applicant/caregiver’s cultural, educational and economic needs.
7. Assists caregiver in understanding their role as teacher and role model for the child.
8. Assists caregiver in understanding how food and lifestyle choices affect the child’s health over a lifetime.
9. Selects appropriate sections of the Help me be Healthy pamphlet to discuss with the caregiver.
10. Provides appropriate anticipatory guidance.
Nutrition Education/Referrals/Food Package Yes No N/A Not Observed But Competent Additional Comments 11. Uses visual aids effectively.
12. Assists caregiver (when appropriate) in setting a goal(s) to change a feeding or lifestyle practice.
13. Explains food package contents; assists caregiver in understanding how WIC foods help meet nutrient needs of the child.
14. Prescribes the most appropriate food package; tailors food package to participant’s individual food choices and restrictions.
15. Provides educational materials relevant to the child’s nutritional risk, category, and cultural, educational, and economic needs.
Attachment 7.66F 11/30/2021
Page 2 of 2 16. Any issued incentive items correspond with the Nutrition Education message.
17. Records nutrition education content accurately in the Nutrition Education screen.
18. If nutrition care counseling is needed, identifies and refers correctly on the Client Referrals screen, per Policy 2.39.
19. Provides appropriate referrals and documents them in the Client Referrals screen, per Policy 2.39.
Program Information Yes No N/A Not Observed But Competent Additional Comments 20. Explains the Rights and Responsibilities (R & R).
21. Ensures that the R & R form is read and signed by the caregiver.
22. Accurately schedules a return appointment.
23. Issues WIC benefits and explains how and where to shop. Thoroughly explains what is allowed to purchase in each food benefit type and how to determine what benefits are remaining.
24. Gives the caregiver the opportunity to ask questions.
25. Issues eWIC card and offers the caregiver an opportunity to PIN the eWIC card.
Local Agency Trainer _____________________________________________________________________________ (Signature & Phone Number)
Attachment 7.66G
11/30/2021
Page 1 of 1
Competency Checklist – General
WIC Staff Date of Completion ____________________________________ Local Agency Trainer __________________________________
Local Agency Trainer _______________________________________________________________ (Signature & Phone Number)
Manual Certification: Yes No Comments: 1. Can correctly complete a manual certification form, including documentation of identified risk factors.
2. Can explain Local Agency procedure for entering manual certifications into WOW and document retention procedure.
3. Can schedule the participant an appropriate follow-up appointment to issue an active eWIC card. Understands that inactive eWIC cards may not be issued.
Hemoglobin Test Evaluation: Yes No Comments: 4. Can perform daily quality assurance procedures for performing the hemoglobin assessment.
5. Can explain how to clean a blood spill and procedure if accidentally exposed to blood.
Foster Certification: Yes No Comments: 6. Can appropriately document proof of income for a participant in foster care.
7. If transferring a participant in foster care, appropriately voids and reissues benefits to sync with new family.
Certification Miscellaneous: Yes No Comments: 8. Appropriately documents “no proof” and explains a short certification to participant.
9. Explains short certification process and schedules follow-up appointment appropriately and within time limitations.
10. Appropriately explains and documents an ineligibility notice and explains the fair hearing process to participant.
11. Can properly issue and document VOC information for a participant to transfer out of state.
12. Appropriately explains the required documentation and process to accept a VOC transfer into Maryland WIC.
Attachment 7.66H 01/2026 Page 1 of 1 Competency Checklist – Competent Professional Authority (CPA) WIC Staff Date of Completion Observing CPA/Coordinator name One CPA Checklist is required: The participant should be high risk and receiving a special formula/nutritional. Participant ID Participant Category Special Formula/Food Name High Risk Procedure Yes No N/A Not Observed But Competent Comments 1. Obtains the required medical documentation as outlined in Policy and Procedure 3.02. 2. If necessary, clarifies formula prescription with health care provider, and documents appropriately in WOW. 3. Issues the appropriate form and quantity of special formula or WIC-eligible nutritional and documents accordingly per Policy & Procedure 3.02 or 3.03, respectively. 4. Explains to the participant any special requirements for use of special formula or food (such as mixing instructions, if applicable). Refers to Internal Guidance as needed. 5. Documents a care plan for a participant at high nutritional risk and meets documentation deadlines for contact as set in Policy & Procedure 5.03. 6. Understands when it is appropriate to prescribe food packages tailored with food choices listed in Policy & Procedure 3.01. Observing CPA or Local Agency Coordinator ________________________________________ ______ (Signature & Phone Number)
Attachment 7.66I 2/12/2025
Page 1 of 2 Competency Checklist – Medical Assessment
WIC Staff
Date of Observation
Participant ID #
Local Agency Trainer
Complete one observation each for: Infant 0-7mos C1 or C2 C3 or C4 Woman
Weight and Height Evaluation Yes No N/A Additional Comments 1. Introduces self and puts caregiver & child at ease.
2. Offers LEP participant the use of the Language Line.
3. Explains the procedure and its purpose.
4. For a child <2 years of age; uses recumbent length board with a fixed headpiece and movable foot piece to measure length. For an adult or a child ≥2 years of age; uses a stadiometer with attached headpiece to measure height.
5. Asks participant/caregiver to remove shoes, socks (for infants), excess clothing, and hair ornaments. If a diaper is present, it should be a dry diaper.
6. With a recumbent length board child is on their back, head is held firmly against the headpiece and eyes point directly at the ceiling. Staff holds down both knees of the child, extends legs and moves foot piece firmly against both heels.
7. With a stadiometer, applicant stands with heels, buttocks, and shoulder blades against wall, knees unbent, eyes straight ahead, feet slightly apart.
8. Reads length/height measurement correctly to the nearest 1/8 inch.
9. Uses an appropriate beam balance or digital scale to measure weight.
10. Zero-balances the scale prior to measurement. Infant scale is zero balanced with disposable sheet. Applicant is in the middle of scale tray.
11. Reads weight measurement correctly to the nearest ounce. For digital scale, converts fractions of pounds as needed.
12. Only uses anthropometric data from a health care provider if taken within 60 days prior to the certification.
13. Records measurements accurately on the Medical Screen.
14. Explains the child’s growth pattern correctly using the growth chart.
15. Provides appropriate nutrition advice for this participant, if identified as an unhealthy weight.
16. Accurately explains weight gain pattern and expected weight gain for a pregnant participant.
Attachment 7.66I 2/12/2025
Page 2 of 2 Hemoglobin Test Evaluation Yes No N/A Not Observed But Competent Additional Comments 17. Appropriately determines which hemoglobin test is needed (standard vs. non-invasive).
18. Explains the procedure.
19. Wears disposable, appropriate-sized gloves during the standard hemoglobin procedure.
20. Follows accepted Procedure 2.33A for Standard hemoglobin test, as applicable.
21. Follows accepted Procedure 2.33B for Non-invasive hemoglobin test, as applicable.
22. Washes/sanitizes hands after the standard hemoglobin test is performed.
23. Accepts hemoglobin data from health care provider that complies with Policy and Procedure 2.33.
24. Correctly identifies when a second test is required for quality assurance of the test value per Policy and Procedure 2.33.
25. Records test result correctly on the Medical screen.
26. Provides appropriate nutrition advice for this participant, if identified as having low hemoglobin.
27. If nutrition care counseling and/or health care provider referral is needed, identifies and refers correctly on the Client Referrals screen, per Policy 2.39.
Local Agency Trainer _____________________________________________________________________________ (Signature & Phone Number)
Policy and Procedure 7.67
Page 1 of 1
Policy and Procedure 7.67 WIC Temporary Staffing has been removed.
Policy and Procedure 7.70
Page 1 of 4 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.70 Effective Date: October 1, 2007 Revised Date: April 13, 2023 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Confidentiality and Release of Applicant and Participant Information
A. Policy
Confidential applicant and participant information is any information about an applicant or participant, whether it is obtained from the applicant or participant, another source, or generated as a result of a WIC application, certification, or participation, that individually identifies an applicant and/or family member(s). Applicant or participant information is confidential, regardless of the original source and exclusive of previously applicable confidentiality provided in accordance with other federal, state, or local law.
1. The local agency shall restrict the use and disclosure of confidential applicant and participant information to persons directly connected with the administration or enforcement of the WIC Program whom the state agency determines to have a need to know the information for WIC Program purposes. These persons may include, but are not limited to:
a. Personnel from its local agencies and other WIC state or local agencies; b. Persons under contract with the state agency to perform research regarding the WIC Program; c. Persons investigating or prosecuting WIC Program violations under federal, state, or local law; and d. Representatives of the United State Department of Agriculture and the Comptroller General of the United States to inspect, audit, and copy. Any reports or other documents resulting from the examination of such records that are publicly released may not include confidential applicant or participant information.
2. Non-WIC Purposes
The local agency that wishes to disclose confidential applicant and participant information to public organizations to use in the administration of other programs that serve persons eligible for the WIC Program shall:
a. Obtain prior approval from the state agency in accordance with the MDH Data Use policy 01.06.01; b. Notify the applicant or participant at the time of application or through subsequent notice that the MDH Secretary, or his designee, has authorized the use and disclosure of information about their participation in the WIC Program for non-WIC purposes. The statement must also indicate that such information will be used only by state and local WIC agencies and public organizations only in the administration of their
Policy and Procedure 7.70
Page 2 of 4 programs that serve persons eligible for the WIC Program; and
c. Enter into a written agreement with the other public organization, The written agreement shall:
i. Specify that the receiving organization may use the confidential applicant and participant information only for:
Establishing the eligibility of WIC applicants or participants for the programs that the organization administers;
Conducting outreach to WIC applicants and participants for such programs;
Enhancing the health, education, or well-being of WIC applicants or participants who are currently enrolled in such programs, including the reporting of known or suspected child abuse or neglect that is not otherwise required by state law;
Streamlining administrative procedures in order to minimize burdens on staff, applicants, or participants in either the receiving program or the WIC Program; and/or
Assessing and evaluating the responsiveness of a state’s health system to participants’ health care needs and health care outcomes.
ii. Contain the receiving organization’s assurance that it will not use the information for any other purpose or disclose the information to a third party.
3. Child Abuse and Neglect
Local agencies who are required by state law to report known or suspected child abuse or neglect shall disclose confidential applicant and participant information without the consent of the applicant or participant to the extent necessary to comply with such law.
4. Release Forms
Except in the cases of subpoenas or search warrants, (as described in #6. below) the local agency shall disclose confidential applicant and participant information to individuals or entities not listed in this section only if the affected applicant or participant signs a release form authorizing the disclosure and specifying the parties to which the information may be disclosed. The local agency must permit applicants and participants to refuse to sign the release form and must notify the applicants and participants that signing the form is not a condition of eligibility and refusing to sign the form will not affect the applicant’s or participant’s application or participation in the WIC Program. Release forms authorizing disclosure to private physicians or other health care providers may be included as part of the WIC application or certification process. All other requests
Policy and Procedure 7.70
Page 3 of 4 for applicants or participants to sign voluntary release forms must occur after the application and certification process is completed.
5. Access to Information by Applicants and Participants
The local agency shall provide applicants and participants access to all information they have provided to the WIC Program. In the case of an applicant or participant who is an infant or child, access may be provided to the caregiver of the infant or child, assuming that any issues regarding custody or guardianship have been settled. However, the local agency need not provide the applicant or participant (or caregiver of an infant or child) access to any other information in the file or record such as documentation of income provided by third parties and staff assessments of the participant’s condition or behavior, unless required by federal, state, or local law or policy or unless the information supports a state or local agency decision being appealed.
6. Subpoenas and Search Warrants.
The local agency shall disclose confidential applicant or participant information pursuant to a valid subpoena or search warrant. Upon receiving the subpoena or search warrant, the local agency shall immediately notify the state agency by telephone and electronically transmit the subpoena or other documentation to the state agency. The state agency shall consult with legal counsel who will determine whether the information can be disclosed.
7. USDA and Comptroller General
The local agency shall provide the United States Department of Agriculture and the Comptroller General of the United States access to all WIC Program records, including confidential applicant and participant information.
8. WIC Applicant/Participant Request for Release of Information to a Third Party
An applicant/participant or the caregiver of an infant or child participant must submit a signed request to the local agency for the release of information to be sent to a specific third party or organization, i.e., a health care provider. Each local agency shall use the consent for release of information approved by their local health department or use the sample Consent for Release of Participant Information (Attachment 7.70A).
9. Release of Information to Other State WIC Agencies
The local agency shall release information to WIC agencies in other states for certification verification for the transfer of participants and/or to prevent and detect dual participation.
Local agency staff shall:
a. Provide information via telephone, secure electronic transfer, or mail as requested by the other state without a release signed by the WIC participant or the caregiver of an infant or child participant. Information provided will be limited to the information contained on a VOC.
Policy and Procedure 7.70
Page 4 of 4
b. Document the name and contact information of the person requesting the information. Local agency staff may return a call to the requesting agency prior to releasing the information if there is any doubt that it is not a WIC agency.
c. Request that any unused Maryland food instruments be destroyed or returned to the WIC agency.
d. Terminate the WIC participant when such information is requested from another state agency.
e. Upon detection of dual participation, terminate the participant from one of the WIC Programs.
10. Consent to Use Applicant/Participant Photograph in WIC Program Materials
The local agency staff shall have the applicant/participant or the caregiver of an infant or child participant sign the consent form (Attachment 7.70B) that will allow the WIC Program to produce, reproduce, display, advertise, loan, or otherwise distribute, any and all photographs, films, television productions or other media made by or for the WIC Program, in the public interest, without limitation or reservation.
B. Procedure
The local agency shall abide by the Policy listed above.
Reference: 7 CFR 246.25(a)(4) 7 CFR 246.26(d) MDH Data Use Policy 01.06.01
Attachments:
7.70A Consent for Release of Participant Information 7.70B Media Consent Release
Revisions: 12/2012 Added B8-B10 and 7.70A & 7.70B 10/2015 Modified B10 and 7.70B from “any or all” to “any and all” 04/2023 Updated attachment B to new consent release from MDH; replaced DHMH with MDH; added reference to MDH policy 01.06.01
Policy and Procedure 7.70
Page 5 of 5 Revisions: 12/1/12 Added B8 – B10 and 7.70A & 7.70B.
10/1/15 Modified B10 and 7.70B from “any or all” to “any and all.”
Attachment 7.70A
Page 1 of 1
Attachment 7.70A
Maryland WIC Program Request for Release of Information
I hereby agree that the _________________ WIC Program may release information concerning:
Name: ___________________________ WIC ID Number: _______________
Name: ___________________________ WIC ID Number: _______________
Name: ___________________________ WIC ID Number: _______________
and send this information to:
Name: ___________________________ Organization: _________________
Telephone: _______________________ Fax: ________________________
E-mail: __________________________
Signed: ____________________________________ Date: ____________
(Participant/Authorized Representative)
Print Name: _______________________________
Current Telephone Number:____________________________________________
__________________________________________________________________
Local Agency Use:
Information sent by: __________________________ Date: ____________
Recorded in WOW on: _______________________
Attachment 7.70B 04/13/2023 Page 1 of 1 MEDIA CONSENT RELEASE Named Person: _____________________________________________________________________ Minor Under Age 18 (check one):
Yes___ No___ Project: ___________________________________________________________________________ I hereby give to the Maryland Department of Health or its authorized representatives permission to edit, copy, exhibit, distribute, or publish in print, via digital platforms, or via video/audio-recorded productions, including on the World Wide Web, this material to promote the above Project and the Maryland Department of Health’s activities, without limitation or reservation. I acknowledge that I will not receive any compensation for the use of this media. This is a full release of all claims whatsoever I or my heirs, executors, administrators, or assignees now or hereafter have against the State of Maryland, Maryland Department of Health, or its employees, in regard to any use that may be made by them of said print or digitally-published material, video/audio-recorded productions, or other media. I have read this entire document, understand the contents, and I have willingly agreed to the above conditions. PLEASE SIGN ON THE APPROPRIATE LINE. ________________________________________________________________________________ Named Person’s Signature and Email Address _________________________________________________________________________________ Parent or Guardian Signature and Email Address (if Named Person is a Minor Under Age 18) ______________________________________ ____________________________________ Witness Date
Policy and Procedure 7.80 Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 7.80 Effective Date: March 3, 1992 Revised: February 5, 2019 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Local Agency Self Monitoring and Review A. Policy The local agency shall establish a self evaluation system to review and monitor their operations and those of associated clinics or contractors. B. Procedure 1. The local agency shall review its operations periodically, and at least annually, to determine if local policies and procedures correspond to the Maryland State WIC Program Local Agency Policy and Procedure manual. At a minimum, this evaluation shall include: a. A review of certification procedures b. A sample record audit of at least one percent of participant records 2. A local agency may develop self-evaluation tools or use the tools developed by the State Agency (Attachments 7.80A, 7.80B). Tools developed by a local agency must include the minimum standards contained in the State-developed tools. 3. Records of self-evaluations shall be maintained by the local agency. Two years of review shall be submitted with Pre Management Evaluation Questionnaire during scheduled Management Evaluation. ---------------------------------------------------------------------------------------------------------------------- Attachment(s): 7.80A Local Agency Certification Self Review Tool 7.80B Program Operation Self Review Tool ---------------------------------------------------------------------------------------------------------------------- Reference: Federal Regulations 7 CFR 246.19 (b) (6) ---------------------------------------------------------------------------------------------------------------------- Revisions: 1/11 Updated Attachment 7.80A 6/17 Removed B.1.c. audit note needed with eWIC implementation. Updated 7.80A and 7.80B. Replaced references to checks with food instruments. Removed monitoring activities related to checks.
Policy and Procedure 7.80 Page 2 of 2 02/19 Revised B.3. to include two years of review shall be submitted with Pre Management Evaluation Questionnaire during scheduled Management Evaluation.
Attachment 7.80A Attachment 7.80A Page 1 of 2 Local Agency Certification Self-Review Tool Staff Person/Title:________________________________ Date:___________________________ Participant ID Number:____________________________ Category / Age: _________________ Start Time:_________ End Time:__________ Reviewer: ______________________________ Required certification information: Rate Counselor on whether task is completed appropriately Y N N/A Comments Continuity of Care Reviewed notes / alerts / goals from previous visit Establishing Rapport Staff Introduced self / clinic procedures explained Displayed understanding for other culture Focused on client when translator used Ensured Privacy (low voice – close door at client request) Offered help when needed (books, toys for child, room to BF etc) Used appropriate non-verbal communication Used respectful language Pre-Cert / Family / Participant Information (spelling, information verified and documented) Name, Phone number, Street/Mailing address, Birth date, Family size Income verified – Foster Care status documented if applicable Voter registration status, internet access status Proxy options explained / “Right to sign R&R” box “checked” if needed Proof of Identity Adjunct Eligibility Race / Ethnic Background / Asked about participation in other assistance programs (was purpose of these questions explained) Proof of Pregnancy if applicable Mother’s ID documented on infant screen if BF / completed BF intake Cert Action / Rights and Responsibilities Correct Category / Cert Reason / Cert Period assigned and explained Information on WIC Folder reviewed (if used by local agency) Immunization Screen updated – R&R signed at appropriate location R&R explained / Client given an opportunity to read – ask questions R&R signed correctly by certifier and participant Complaint and Fair Hearing Processes reviewed Food Prescription / Follow up Appointment / Benefit Issuance Appropriate schedule day / clinic confirmed Authorized Food List explained / clarified Food package assigned appropriate for category / preference Explain Shopping List/authorized foods Appropriate next appointment scheduled For new applicants – explain how to use eWIC card Assessment / Nutrition Education Height, weight, hemoglobin performed according to P&P Infection control procedures followed Lead Screening question asked – clarified response if needed Appropriate risk factors assigned High Risk Referral completed / procedure followed
Attachment 7.80A Attachment 7.80A Page 2 of 2 Skills checklist – Rate Counselor on a scale of 1-3 on how well each skill is performed Note: Staff is not expected to use every skill with every client – check only those that apply 1 = Needs practice 2 = Meets Objective 3 = Excellent Job 1 2 3 Comments Assessment / Nutrition Education (continued) Reviewed client’s medical screen and health history information – asked probing questions to clarify responses Avoided spending extensive time on irrelevant information Shared findings (Ht/Wt/Iron) in a non-judgmental manner Asked open-ended questions to explore client’s concerns Listened actively and allowed for silence Asked about / validated clients concerns / met need Maintained focus on desired health (ie healthy pregnancy, active family) Used Nutrition Basics info / visual aides to start and guide conversation Identified and acknowledged clients strengths (positive behaviors) Attempted to foster discussion based on risk factors if nothing offered by client - Provided simple, accurate nutrition message if client receptive Limited number of nutrition messages given to client per session Tailored message based on client’s age, gender, culture and feedback Provided handouts to reinforce nutrition message – topics of interest pointed out (don’t forget - iron, lead, breastfeeding, formula prep, tooth decay ) Completed comprehensive assessment prior to providing nutrition education Referrals / Setting Goals / Closure Referred clients to outside sources when needed (DSS, food banks, BF) Worked with client to identify problem behaviors and ideas for change Summarized conversation Helped client set goal(s) that is specific & realistic for the family’s lifestyle Documented goals / nutrition topics on the Nutrition Ed screen of WOW Restated goal and checked for understanding Expressed appreciation for clients time Was enthusiastic about following up at next visit Documented notes / alerts appropriately Follow up with staff member Parent’s / Caregiver’s Primary Concern: Assigned Risk Factors: Nutrition Topics discussed: Suggestions / Feedback / Discussion Sample questions…”Tell me about your rational for the Nutrition Education topics you discussed” “Tell me how you assessed the clients readiness for change” Developed by Washington County WIC Program
Attachment 7.80B Attachment 7.80B Revised 7/2017 Page 1 of 3 Program Evaluation Sample Self-Review Tool I. General Administration Communication _____ Staff meetings held monthly Last staff meeting held _______. Minutes kept _____. Attendance recorded _____. _____ Opportunity is provided at the staff meeting to learn new skills, as well as discuss and/or resolving current issues. _____ Follow up contacts are made with staff after new material is presented to ensure implementation. _____ Local agency policies/procedures are consistent with the State Plan and Federal Regulations. _____ There is a written plan for training staff that includes local and state policies and procedures. _____ Staff telephone responses to callers are positive and complete. Staff Satisfaction _____ Staff given opportunity to express work related needs in staff meeting or private conference. Client Satisfaction _____ Routine survey of participant to identify WIC related problems. _____ Participant problems are quickly resolved. Current unresolved issues are __________. Outreach _____ Continuing process throughout the year. _____ Log of outreach contacts maintained. The most recent outreach effort was ______. Caseload _____ Caseload maintained within 5% of allotment. Civil Rights _____ Yearly civil rights training documented. Last civil rights training held ________. II. Financial Accountability _____ Receipt of food instruments verified and entered into management information system. _____ All food instruments accounted for and monthly inventory completed.
Attachment 7.80B Attachment 7.80B Revised 7/2017 Page 2 of 3 _____ All food instruments are stored in secure manner at all times. _____ Data processing equipment kept free of dust, food and drink. Recordkeeping _____ Participant and financial records kept according to State policy. _____ Fair hearing requests/actions filed and logged by year. _____ Inventory of WIC owned property current. Reports _____ Manual/voided checks returned to Data Processing on time. Budget _____ Monitored monthly to track expenditures. _____ Time studies to support Nutrition Education expenditures completed quarterly. Last time study completed ______. III. Nutrition Education _____ All WIC participants have opportunity for required contact 1 and contact 2. _____ Education related to participant’s risk. _____ Professional and paraprofessionals given frequent opportunities to update their skills. _____ The parent/caregiver of participants certified for one year receive four nutrition education contacts. _____ High risk referral plan utilized. _____ Participants or caregivers are provided education materials and/or referrals related to their needs. _____ Risk code and food package assignment consistently meet standards. _____ Nutrition Education plan is followed as designed. Certification _____ Certification staff observed at least annually to verify that certification standards are met. (See Attachment 7.80A Local Agency Certification Self-Review Tool) _____ Standards defined by Maryland paraprofessional training program are consistently met. _____ Certification time frames meet State and federal standards. IV. Program Operation and Compliance Vendor Relations _____ Informal vendor visits occur to foster communication and problem resolution. _____ Vendors monitored regularly. _____ Results of monitor visit maintained in log. _____ Vendor problems resolved quickly. Current vendor problems that are not resolved are
Attachment 7.80B Attachment 7.80B Revised 7/2017 Page 3 of 3 _________________________________________________. _____ Ongoing random reviews of vendor files are conducted and documented. Benefit Utilization _____ Benefitsredeemed appropriately on monitoring visit. _____ Participant reported redemption problems resolved quickly. Security _____ Data Processing equipment is secured against theft and unauthorized use. _____ Computer access is restricted to authorized personnel by appropriate use of passwords. _____ Telephone numbers (for modems), passwords, security keys and related items are restricted to authorized personnel. _____ Backups of WIC data are performed on a regular basis and stored in a safe, secure location. _____ Logs are maintained to track the location and movement of Data Processing equipment. Comments: Coordinator: __________________________ Date completed:__________.
Policy and Procedure 7.81
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.81 Effective Date: October 1, 1990 Revised Date: June 6, 2025
SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: State Monitoring and Review of Local Agency
A. Policy
The state agency shall conduct an evaluation of each local agency at least once every two years to determine compliance with the Local Agency Policies and Procedures. The evaluation shall include reviews of management, certification, nutrition education, participant services, civil rights compliance, accountability, financial management systems, food and delivery systems, Farmers’ Market Nutrition Program (FMNP) and participant files.
B. Procedure
1. The state office shall:
a. Notify the local agency coordinator electronically of the management evaluation 30 calendar days prior to their scheduled management evaluation month. The notification shall include a questionnaire (Attachment 7.81A), Financial Documentation Requests, Inventory Workbook, Information Technology Inventory Sheet and request for local agency self-monitoring review documents from the last two years (Policy and Procedure 7.80).
The notification may include instructions for the local agency to send copies of reports and/or materials with the completed questionnaire.
b. Contact the local agency coordinator and schedule dates and locations for on-site visits to the local agency WIC clinics and the administrative office.
c. Utilize 7.81B Management Evaluation On-Site Review Form and 7.81C Management Evaluation Off-Site Review Form . Both forms evaluate each functional area of local agency operations.
Policy and Procedure 7.81
Page 2 of 4
d. Conduct an exit interview with the local agency coordinator to review any findings and observations made during the evaluation.
e. Provide a written report to the administrative head of the local agency within 6 months of the initial management evaluation letter.
f. Respond to the corrective action plan submitted by the local agency within 30 calendar days after receipt.
g. Conduct, if necessary, a follow-up review within 6 months after approval of the corrective action plan to ensure that corrective action measures are implemented.
h. Provide written notification of closure of the review.
2. The local agency shall:
a. Submit the completed questionnaire and any requested materials to the state agency 30 calendar days after receiving the electronic notification.
b. Permit state agency evaluators to conduct on-site reviews of a minimum of 20 percent of the clinics in each local agency.
c. Permit state agency evaluators to observe local agency staff determining an applicant’s eligibility and providing Program benefits including secondary nutrition education.
d. Locate any documents that the state agency evaluators need to review.
e. Submit a corrective action plan, including implementation timeframes, within 60 days of receipt of the state agency report, when such report contains a finding of noncompliance.
----------------------------------------------------------------------------------------------------------------
Attachments: 7.81 A Pre Management Evaluation Questionnaire 7.81 B Management Evaluation On-Site Review Form 7.81 C Management Evaluation Off-Site Review Form -------------------------------------------- ------------------------------------------------------------------------- Reference:
246.19(b)(1) – (4)
Policy and Procedure 7.81
Page 3 of 4
--------------------------------------------------------------------------------------------------------------------- Revisions:
10/06 Attachment 7.81B- Revised Management Evaluation Forms
10/07 Attachments 7.81 A, B, C, and E
10/10 Attachment 7.81 A-number 5 removed reference to ‘module’ and changed to Competency Checklists. Attachment 7.81B-number 38 added “reference materials available.” Attachment 7.81C-Changed to records value correctly removed reference to length/height/weight, number 38 added ‘completed’ incorporated area to list primary concern of participant, assigned risk factors, nutrition topics discussed and feedback section. 7.81E Removed references to Building on Basics, Nutrition Basics, Breastfeeding Basics and replaced with WIC WISE II, Competency Checklist completed, Grow & Glow, Nutritionists Meeting & Breastfeeding Meeting Attendance. Revised Attachment 7.81G. Added Attachments 7.81H trough N. Added “including the Farmers’ Market Nutrition Program (FMNP) policy and procedures.” In section B.1.f. Changed attachments in Section B.2.b to read “Attachments 7.81B-N.” Added Reference 246.19(b)(1) – (4)
10/11 Revised Attachment C to delete digital scale, converts fractions of pounds correctly as needed, changed edges to both flat sides, reworded cleans work area and if blood spills occur following OSHA/MOSH guidelines, deleted uses WFP brochure and replaced with Uses Authorized Foods List at initial certification or as needed, added Peer Counselor Referral form completed by participant (if applicable), added provides breastfeeding support (if applicable), added using participant focused counseling, added initially certified and or as need, added nutrition and breastfeeding. Attachment D - Added to title Breastfeeding, added in WOW to last statement on page 2.
Added Attachments P & Q
10/12 Revised Attachment 7.81G Financial Management.
10/14 Revised policy to reflect new review process; deleted all attachments, added new 7.81A, 7.81B and 7.81C.
1/18 Revised Attachment 7.81A, 7.81B and 7.81C to reflect eWIC policy changes.
02/19 Revised B.1.a. to include Financial Documentation Requests, Inventory Workbook, Information Technology Inventory Sheet and request for the most recent local agency self-monitoring review documents in local agency
Policy and Procedure 7.81
Page 4 of 4
management evaluation notification. Revised B.1.e. to provide written report within 6 months of the initial management evaluation letter. Updated 7.81A, 7.81B and 7.81C to include clarifying language for monitoring of voiding and over-issuance of food benefits, monitoring of authorized vendors, ten required Civil Rights compliance areas, emergency procedure plan, separation of duties, and competency checklists.
08/21: Revised 7.81A to add 2.11 Maintain record of participants issued ineligibility/termination notices and documentation and 2.39 Updates all referral data in MIS at least annually. Policy 5.05 removed as this policy merged with policy 2.39.
Revised 7.81B and 7.81C to add 4.28, reminds participants that any unused formula should be returned and that it may not be sold or given away, added requirement to submit 4.16A Maryland Quarterly Vendor Monitoring Logs, added 6.00, any expenditure charged to a WIC grant must be traceable to source documentation and each WIC local agency must maintain an accounting system and separate records relating to the WIC grant which conform to all state and federal regulations as well as generally accepted accounting principles.
Revised 7.81C to add submission of Attachment 8.00D Monthly FMNP Distribution Reporting Form.
Format change was made to 7.81A, 7.81B, and 7.81C.
06/25: Revised Attachments 7.81A, 7.81B, and 7.81C. Removed off-site questions from 7.81B and removed on-site questions from 7.81C. Updated and renamed 7.81B to be the On-Site Evaluation Form and 7.81C to be the Off-Site Evaluation Form.
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 1
Policy Met
Unit P&P # Management Evaluation Question Yes No N/A Comments
N/A Provide the hours and days of availability for each clinic. Identify if services are being provided virtually, in person, or a hybrid for each day.
Program Support 1.00 Since the last ME, has your local agency developed their own outreach materials? If so, please list what items.
Locally developed outreach items: Program Support 1.10 List your existing social media accounts.
Locally managed social media accounts: Program Support 1.10 Was the state office contacted prior to the establishment of social media account(s).
Program Support 1.10 What staff(s) are in charge as the Account Administrator and Content Moderator for social media account(s).
Staff name(s): Program Support 1.10A Does the local agency allow private messaging between the local agency social media account holder and the public?
Nutrition 2.03 As a waitlist is cleared, contacts the individuals on the waiting list by priority and date order, issues benefits to those who were placed on the waiting list.
Nutrition 2.11 Describe how the local agency maintains a record of participants issued an ineligibility/termination notice and any associated documentation of why they were ineligible.
Nutrition 2.11 Documents participants who requested a Fair Hearing before the date entered on Ineligibility Notice and continue to provide WIC benefits until the Hearing officer reaches a decision or the certification period expires, whichever occurs first.
Nutrition 2.18 Maintains files of the required documents for a period of 3 1/2 years.
Nutrition 2.21 Determines and documents that institutions, such as a homeless facility, meet WIC requirements.
Nutrition 2.21 Documents that homeless facilities are contacted every 6 months to ensure continued compliance and requests homeless facility to notify the local agency if it ceases to meet any of these conditions. When was this last completed?
When: Nutrition 2.25 Describe how the local agency provide regular, visible means for collecting voter registration applications.
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 2 Nutrition 2.33 Explain the local agency process to obtain pending medical data from the health care provider.
Nutrition 2.36 In what local hospitals do you conduct outreach or in-hospital certifications?
Nutrition 2.37 Since the last ME, has the local agency used volunteers or dietetic interns? If yes, how is confidentiality maintained? Are non-WIC employees allowed to use WIC vehicles? How are interns assigned work and monitored by a CPA?
Nutrition 2.39 When was the last updates of local agency referral data in the MIS? Provide a copy of local agency referral guide to State, if applicable.
Nutrition 3.05 Describe how the local agency inventories and tracks returned formula.
Nutrition 3.05 Describe how the local agency documents any formula that is donated or destroyed? Provide a documentation sample from within the last fiscal year.
Vendor 4.01 What is the agency’s process for training and collecting the signed WIC Employee Conflict of Interest Statements (Attachment 4.01A) annually, for new employees and when an employee’s status changes? Submit copies of the agency’s 4.01A forms and any useful checklists from the last fiscal year.
Vendor 4.01 What is the agency’s process for ensuring the possible conflicts of interest noted in B.1 of the policy are being monitored and prevented.
Vendor 4.12 What is the process for distributing the authorized vendor list to new and existing participants? Submit a copy of the authorized vendor list the agency utilizes.
Vendor 4.12 What is the process for reviewing the complaint procedure with each participant, guardian, and designee at certification time, as required by the participant sanction policy, and at any time thereafter as deemed necessary.
Vendor 4.15 Who has the agency designated as their Vendor Liaison(s)?
Staff name: Vendor 4.28 What's the agency’s process for monitoring local social media and on-line marketplaces to identify potential fraudulent
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 3 sales of WIC formula and food benefits? Submit the agency’s tracking log for the last 12 months. Nutrition 5.02 Describe how the local agency documents refusals of a participant or a participant’s caregiver, to attend or participate in nutrition education in the participant's WOW record.
Nutrition 5.02 Describe how the local agency conducts an annual assessment of participant views concerning the effectiveness of secondary nutrition education.
Nutrition 5.03 What is the local agency process for staff to routinely monitor the status of high risk participants?
Breastfeeding 5.09 What staff is designated as the Local Agency Breastfeeding Coordinator?
BFC Staff Name: Breastfeeding 5.09 Describe how the local agency disseminates breastfeeding promotion information to and from the State Agency.
Breastfeeding 5.09 Describe how the local agency annually assesses needs regarding breastfeeding rates, gaps in services, and improvements that can be made.
Breastfeeding 5.09 Do peer counselors and non-peer staff have the opportunity to shadow a designated breastfeeding expert and/or more experienced peer counselors? If yes, explain the local agency process and what staff they observe.
Breastfeeding 5.09
Describe how the local agency establishes and utilizes a referral system with other health professionals within the health department and community to provide support to breastfeeding women and improve overall outcomes.
Breastfeeding 5.11 Describe the local agency procedure when a hospital-grade electric breast pump is not returned in 1 month
Breastfeeding 5.11
Describe the procedure used to sanitize returned breast pump motors and outer casing each time the motor is returned.
Breastfeeding 5.11
Describe the procedure used to check to assure each hospital-grade electric breast pump is functioning properly.
Breastfeeding 5.12
Ensures that staff members who give out breastfeeding aids are trained in their appropriate use and are able to effectively
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 4 educate participants on the proper use of the breastfeeding aids. Breastfeeding 5.13 Does the local agency have a Breastfeeding Peer Counselor Program?
Breastfeeding 5.13
What staff is designated as the peer counselor coordinator, if local agency has peer counselor program.
PCC Staff name: Breastfeeding 5.13 Who at your agency has received the USDA Peer Counselor Management Training? Give names and dates completed for each person.
Breastfeeding 5.13 Recruits and hires peer counselors based on job descriptions developed by the State Agency.
Breastfeeding 5.13 Trains peer counselors using the Maryland WIC Peer Counselor Training Program prior to independent contact with WIC participants.
Breastfeeding 5.13 Do peer counselors regularly meet to discuss case studies? If yes, how often and who leads the discussion?
Breastfeeding 5.13 Explain how peer counselors are available outside of the local agency WIC clinic or business hours. Submit any local agency policy regarding after hours referrals or counseling.
Breastfeeding 5.15
Each employee is given at least one breastfeeding support role within two months of completion of new employee training. Roles are reviewed annually by the local agency Breastfeeding Coordinator or designee and documented in the Nutrition and Breastfeeding Services Plan.
Financial 6.00 Who is responsible for the budget, quarterly reports, cost allocation completion and submission?
Staff name: Financial 6.00 Submit all leases and the floor plan for clinics. The floor plans should identify who occupies the area and the square footage. Provide the cost allocation for shared spaces.
Financial 6.00 Submit your chart of accounts. Accounts used to allocate expenses in your accounting system.
Financial 6.02 Who is responsible for the management of the WIC inventory?
Staff name: Financial 6.02 How frequently do you complete an inventory check at your clinics? When was the last inventory for each clinic?
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 5 Financial 6.07 Have you opened, closed, or relocated any clinics in the past 3 years? Provide the name and number of the clinic along with the date the clinic opened, closed, or relocated.
Financial 6.09 Do you have a WIC vehicle? Is the vehicle shared with any other program? Provide the vehicle mileage logs for the vehicles.
Financial 7.00 Signs annual Civil Rights assurance agreement with condition of award.
Program Support 7.00 Includes the appropriate nondiscrimination statement on all WIC-related materials that are disseminated to applicants, participants, outreach/referral contacts, and the general public (leaflets, brochures, bulletins, news media PSAs, application forms, nutrition education materials).
Training Center
7.00 Reviews and monitors activities to ensure compliance with nondiscrimination laws and regulations and allows the State to do the same. Quickly resolves any areas of non- compliance.
Training Center 7.00 Reports all complaints of discrimination to the state Civil Rights Coordinator within 5 days of receipt of complaint.
Training Center/Nutrition 7.02
Describe how the local agency provides interpreter services free of charge to the participant.
Financial 7.02
Submits annual LEP Report every SFY.
Program Support 7.10 Submit a copy of the local agency written emergency procedures plan.
Program Support 7.21 Describe how the local agency tracks no show rates and the process to contact clients, especially pregnant women, who miss their appointments.
IT 7.40 Only approved software is installed on WIC computers.
IT 7.40 A record of software licenses is maintained at the main office.
IT 7.40 WIC computers are only used for WIC/work related purposes.
IT 7.41 Maintains a file of IRMA Policy Acknowledgement forms for all staff. Presents security awareness training annually and maintains appropriate documentation.
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 6 Training Center/Nutrition 7.60
Ensures that CPPAs do not perform CPA duties.
Nutrition 7.62
Installs, maintains, and checks for accuracy of equipment according to the manufacturer’s specifications. Trains staff on the use and maintenance of the equipment (scales and stadiometer).
Nutrition 7.64
Makes available protective gear such as aprons, lab coats and protective eyewear for staff that request it.
Nutrition 7.64
Submit a copy of the standing order to perform hemoglobin checks, a letter of permit exception and a current CLIA waiver.
Nutrition 7.64
Keeps a written copy of the LA infection control procedures in the clinic or main office.
Program Support 7.65 Has at least one, but no more than two, staff person(s) with access to online ordering through the distribution center.
Staff name(s): Training Center 7.66 Explain the local agency process to review the records for all certifications completed by a staff member who has not completed the paraprofessional/professional training.
Program Support 7.70
Receives signed consent to use applicant/participant photos for WIC materials.
Program Support 7.70
Receives signed consent to use applicant/participant letter, electronic mail, voice mail or other social media for WIC materials.
Nutrition 7.80
Explain the local agency process to review operations at least annually including certification procedures and participant record audits.
All Units 7.80 Explain the local agency process to observe newly trained staff, including peer counselors, to provide guidance, corrections, and affirmations of work. Include who conducts the observations and how often.
Breastfeeding 7.80 Does the local agency routinely monitor the work of peer counselors? If yes, who is monitoring and how?
Breastfeeding 7.80 Does the local agency routinely monitor breastfeeding information provided by non-peer counselors? If yes, who is monitoring and how?
7.81A Pre Management Evaluation Questionnaire
7.81A Pre Management Evaluation Questionnaire 6/6/25 7 Nutrition/Training Center 7.80 Does the local agency routinely monitor the work of staff? If yes, who is monitoring and how?
Nutrition 7.82
If separation of duties is not possible on an ongoing basis, completes record review of all non-exclusive breastfeeding infants and 20% of the remaining records within two weeks of certification. Submit a copy of 7.82A if applicable
Nutrition 7.82
If local agency allows one person to perform all eligibility and certification functions, additional record reviews of 10% of each clinic’s certification records are conducted every 6 months. Submit a copy of 7.82A if applicable
Program Support 7.90 Describe how staff are trained in customer service skills.
Program Support 7.90 At least one staff member answers the phones during normal clinic hours, and callers are not on hold for longer than 15 minutes. Voicemails are responded to within 2 business days.
Program Support 7.91 How do you allow for anonymous customer complaints?
Program Support 7.91 Describe how customer complaints are handled including the timeframe.
Vendor 8.00 What is the agency’s process for training staff annually on the distribution of FMNP benefits to the participants? Submit last year's sign-in sheet and agenda for the training.
Vendor 8.00 What is the agency’s process for distributing the FMNP benefits and providing nutrition education on the benefits of fresh fruits and vegetables during the FMNP season.
Vendor 8.00 What is the agency’s process for providing all participants with instructions and materials for accessing and redeeming their FMNP benefits during the FMNP season.
7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 1
Policy Met Select One
Unit P&P # Management Evaluation Question Yes No N/A Comments Nutrition 2.02 Uses information system or the manual certification form provided by the State agency to certify all applicants/participants.
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Nutrition 2.02 Advises the participant or the parent/legal guardian or designee of the participant's rights and responsibilities as outlined in Policy and Procedure 2.12 Participant’s Rights and Responsibilities.
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Nutrition 2.02 Ensures that the staffs, who verify residency, income, identity and nutrition risk documents their review and approval of information provided by and/or obtained from the applicant to be certified as eligible for the WIC Program by entering their secure user login in the management information system or signing the manual certification form in the appropriate spaces.
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Nutrition 2.03 Explains why the applicant is being placed on the waiting list, the priority system, the operation of the waiting list and their right to a fair hearing. Advises clients to contact the local agency should there be changes to the information collected to determine eligibility.
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Nutrition 2.04 Determines and documents applicant residency correctly.
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Nutrition 2.04 Uses the Confirmation of Residency form correctly.
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Nutrition 2.05 Determines income eligibility correctly.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 2
Nutrition 2.05 Documents proof of income correctly.
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Nutrition 2.05 Determines income for military personnel correctly per P&P 2.05E.
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Nutrition 2.05 Allows participants up to 30 days after certification to provide income documentation. If documentation is not provided by the end of the 30 day certification, the participant shall be terminated by the management information system. Participants may have their cert end date restored to the full certification period if documentation is provided before the 30 days has expired. Under no circumstances may a second, subsequent 30 day certification period be used if the applicant fails to provide the required documentation of income before the temporary certification period expires.
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Nutrition 2.05 Probes carefully asking the applicant who pays the rent and buys the food if an applicant claims to have no income. After verifying that the applicant does not have any income, collateral verification of their situation is required. Requests that the applicant complete the Collateral Verification Zero Income form attesting to the accuracy of the applicant's level of income.
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Nutrition 2.05 Allows VOC card to serve as documentation of income eligibility for transferring participants and for in-stream migrant farmworkers and their family members. If a
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 3 VOC card reflects that a migrant farmworker's certification period has expired, allows the VOC card to serve as income documentation if the VOC card reflects that an income determination was made within the past 12 months. Nutrition 2.05 Verifies an applicant’s or a member of an applicant’s family’s current participation in Medical Assistance (Medical Care Programs) and Temporary Cash Assistance (TCA) and the Food Supplement Program (Independence cards).
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Nutrition 2.05 Documents proof and verification of adjunct eligibility.
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Nutrition 2.05 Documents foster child as family of one. Documents payments made by welfare agency or from any other source of care of the foster child as income for the foster child. Documents proof of adjunct eligibility from foster child if applicable.
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Nutrition 2.05 Documents income changes and method to assess income during a certification period.
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Nutrition 2.05 Re-evaluates the family income to determine if they are income eligible should they discontinue participating in one of the adjunct income eligible programs.
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Nutrition 2.05 Disqualifies all family members, if a participant is found to be income ineligible at a WIC appointment after their certification or recertification appointment based on the participant's adjunct income eligibility.
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Nutrition 2.06 Determines family size correctly.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 4
Nutrition 2.06 Documents family size increased by one or by the number of expected multiple births if the pregnant woman’s family income exceeds the Maryland Income Guidelines for the size of her family. In the case of multiple births, the pregnant woman must provide documentation of the number of multiple births from her doctor if her income eligibility is assessed using a family size increased by the number of expected multiple births.
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Nutrition 2.06 Counts an infant or child in the family size of the parent or caregiver with whom the infant or child resides.
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Nutrition 2.06 Counts an infant, child, or other family member who resides in a school or institution and the parent or caregiver continues to provide economic support.
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Nutrition 2.06 Counts foster child as family of one, if an infant or child is a foster child living with a family but remains the legal responsibility of a welfare or other agency.
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Nutrition 2.06 Counts an adopted child or any other person for whom a family member has accepted legal responsibility. That person is counted in the family size for that family if the person lives with the family or is in a school or institution paid for by the family.
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Nutrition 2.06 Does not count a family providing shelter to a WIC applicant who is homeless in determining family size for the applicant.
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Nutrition 2.09 Issues food instrument (eWIC card) to the applicant at the time of notification that they are eligible for the program.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 5 Nutrition 2.09 Offers an appointment to determine eligibility within 10 calendar days of in- person request if pregnant, an infant, or a migrant farmworker and within 20 calendar days for all other applicants.
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Nutrition 2.10 Explains appropriate certification period to applicant.
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Nutrition 2.10 Shortens or extends participant's certification period by not more than 30 days on a case-by-case basis if categorically eligible and sufficient appointment times to conduct a subsequent certification for a participant whose certification period was due to expire were not available.
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Nutrition 2.10 Appropriately schedules mid certification visit for certifications longer than 6 months and encourages in person attendance for growth measurements.
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Nutrition 2.11 Documents that a person found ineligible for the Program at any time during the certification period was advised in writing 15 days before termination of eligibility of the reasons for ineligibility and of the right to a fair hearing.
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Nutrition 2.11 Reassesses a participant’s income eligibility during the certification period if the local agency receives information indicating that the participant’s household income has changed. However, such assessments are not required in cases where sufficient time does not exist to effect the change. Sufficient time means 90 days or less before the expiration of the certification period.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 6 Nutrition 2.11 Documents in alerts, and files a copy of items used to determine ineligibility if a Notice of a Fair Hearing form was given to the applicant/caregiver or designee.
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Nutrition 2.12 Provides applicants, legal guardians, or designees with the opportunity to read or have read to them and electronically sign acknowledging acceptance of the Rights and Responsibilities. Provides a copy of the Participant Rights and Responsibilities.
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Nutrition 2.12 Staff signs the Income and Nutritional Risk areas of the rights and responsibilities if a manual certification was conducted.
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Nutrition 2.13 Provides instructions on how to transfer to another local agency in the state when requested by participant.
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Nutrition 2.13 Transfers participants only when requested by the participant or parent or guardian.
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Nutrition 2.13 Follows in-state transfer procedures in the management information system.
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Nutrition 2.13 Updates family and participant data.
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Nutrition 2.13 Retrieves and destroys participant ID folder issued from the sending local agency and issues new ID folder (if used by the local agency).
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Nutrition 2.13 Issues benefits that are due to the participant(s).
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Nutrition 2.13 Schedules a follow up appointment.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 7 Nutrition 2.13 Issues VOC to all participants who state they may be moving during the certification period and to all migrant farmworkers.
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Nutrition 2.13 Completes and signs the VOC according to instructions.
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Nutrition 2.13 Documents missing VOC in WOW and issues a new VOC.
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Nutrition 2.13 Enrolls the participant with a VOC. If the local agency has a waiting list, tells the participant that they cannot be enrolled at this time but will be placed at the top of the list regardless of their category.
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Nutrition 2.13 Accepts all VOC and, if needed, contacts the original agency for missing or what appears to be altered information.
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Nutrition 2.13 Accepts all nutrition risk conditions from the other WIC program for the duration of the certification period for participant(s) with VOC.
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Nutrition 2.13 Issues food instrument (eWIC Card) Issues/prorates replacement benefits for the period in accordance with benefit issuance policy for participants with VOC.
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Nutrition 2.13 Conducts a new certification if the certification period stated on the VOC has expired.
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Nutrition 2.13 Follows the appropriate procedures for either the In-State Transfer or Out-of-State Transfer when accepting a VOC from a migrant farmworker.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 8 Nutrition 2.16 Sees all applicants physically for program services at the time of certification (unless waiver provisions within policy are met ).
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Nutrition 2.16 Arranges an alternate method of certification, the certification may be completed by using information provided by the health care provider as long as it meets the regulatory requirements of not being more than 60 days old for heights and weights and 90 days for bloodwork and is obtained while the applicant is in the same participant category.
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Nutrition 2.16 Stresses the positive long-term benefits of WIC nutrition services and encourages the participant to attend and participate in scheduled mid-certification appointment for nutrition assessment and education.
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Nutrition 2.16 Documents actions taken by the local agency that differed from the required certification/mid-certification procedures in the participant's record.
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Nutrition 2.17 Issues VOC to participants who are affiliated with military and who will be transferred overseas.
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Nutrition 2.17 Accepts valid WIC Overseas Program VOC.
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Nutrition 2.19 Explains format of Identification Folder (if used by local agency).
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Nutrition 2.19 Validates and stamps ID Folder with local agency/county code, the WIC symbol, and phone number (if used by local agency).
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Nutrition 2.19 Completes ID folder per Policy 2.19 (if used by local agency).
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 9 Nutrition 2.20 Asks at the initial certification if the client would like to choose one or two persons designated as a proxy.
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Nutrition 2.20 Enters the name(s) of the proxy (ies), if requested, in participant's record.
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Nutrition 2.20 Asks the participant/parent or caregiver at the initial certification if they would like to authorize one or both of the proxies to serve as a designee and correctly enters proxy/designees information in the participant's record.
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Nutrition 2.20 Confirms participants valid identification at class pick up .
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Nutrition 2.20 Provides the head of household an opportunity to change a proxy/designee.
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Nutrition 2.21 Identifies "homeless individual".
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Nutrition 2.21 Assures Confirmation of Residency form is completed.
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Nutrition 2.21 Assesses income eligibility as outlined in P & P 2.05 for homeless individual.
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Nutrition 2.21 Assesses nutritional risk as outlined in P & P 2.31 for homeless individual.
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Nutrition 2.21 Customizes food packages for the homeless.
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Nutrition 2.21 Provides specific education concerning the use and the storage of foods offered in addition to other topics.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 10 Nutrition 2.21 Refers homeless applicants and participants to appropriate health and human services agencies.
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Nutrition 2.23 Requires and documents that all applicants provide proof of identity using acceptable proof of an applicant's identity.
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Nutrition 2.23 Uses the Proof of Identity Affidavit Form as acceptable proof of identity under specific circumstances which would include the homeless, victims of fire or theft, illegal aliens, or teenagers who were put out of their homes.
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Nutrition 2.23 Enters "No Proof" in the Proof of Identity field if an applicant does not provide proof of identity.
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Nutrition 2.24 Changes participant’s category according to the established procedures.
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Nutrition 2.24 Asks the applicant to provide proof of pregnancy, if pregnancy is not obvious per policy.
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Nutrition 2.25 Provides all individuals applying for WIC Program benefits or the parent/caregiver of individuals applying for WIC Program benefits an opportunity to register to vote at each certification and recertification visit. Provides assistance to other individuals who express an interest in registering to vote.
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Nutrition 2.25 Gives the individual the voter registration application and provides assistance to those individuals who would like help in completing the registration application.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 11 Nutrition 2.25 Offers to mail the completed voter registration card to the local election board.
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Nutrition 2.27 Asks the parent, legal guardian or designee to bring a documented immunization record to the visit when scheduling a certification appointment for an infant or child under age 2. Explains that this is not required for application to the program but the information is important for the health assessment.
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Nutrition 2.27 Documents whether or not an immunization record was brought to the clinic and the dates DTaP immunizations were received on the WOW Immunization screen.
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Nutrition 2.27 Selects "illegible" from the dropdown under the "Special" column on the WOW Immunization screen when appropriate. Asks the caregiver to request that the health care provider clarify the dates.
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Nutrition 2.28 Asks if the child has had a blood test for lead and documents the response on the WOW medical screen.
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Nutrition 2.28 Explains importance of a blood test for lead and provides written information about lead poisoning.
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Nutrition 2.28 Encourages caregiver to ask about blood test for lead at the child's next health care appointment, if the response is "no" or "don't know".
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Nutrition 2.28 Documents blood lead test result, if known, on the WOW medical screen.
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Nutrition 2.31 Reviews risk factors assigned by WOW to ensure that they are correct. Removes and documents incorrect risk factors when
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 12 appropriate. Re-enters assessment data related to incorrect risk factors if necessary. Nutrition 2.32 Measures weight of infants according to P&P 2.32A.
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Nutrition 2.32 Measures length of infants according to P&P 2.32A.
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Nutrition 2.32 Measures weight and height/length of women/children or obtains measurements from HCP within 60 days prior to date of visit.
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Nutrition 2.32 Documents measurements provided by HCP as a comment on the medical screen in WOW and enters the date they were taken in the date field.
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Nutrition 2.32 Interprets data correctly using growth charts, prenatal weight gain grids, identified risk factors.
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Nutrition 2.33 Performs hemoglobin test at the time of certification, if no other risk factors are assigned.
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Nutrition 2.33 Obtains and documents results from HCP within 90 days of the certification date.
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Nutrition 2.33 Performs/obtains blood test according to the established schedule for each participant category and, for children, as appropriate based on the previous test result.
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Nutrition 2.33 Installs and maintains equipment according to manufacturer's specifications and
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 13 provides staff training on the use and maintenance of the equipment. Nutrition 2.33 Considers relevant assessment information before deciding upon the intervention when the risk factor for Low Hemoglobin/Hematocrit is identified.
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Nutrition 2.34 Enters nutrition/health information correctly into WOW, answering all questions on the Medical and Nutrition History screens.
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Nutrition 2.34 Provides appropriate nutrition intervention based on identified risk factors and participant concerns.
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Nutrition 2.34 Obtains complete nutrition history for each participant using paper nutrition history forms during manual certifications.
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Nutrition 2.36 Informs the woman that she and her newborn infant may be able to be certified while she is in the hospital (where the local agency performs certifications). ☐ ☐ ☐
Nutrition 2.36 Provides outreach brochure to potentially WIC eligible women or current WIC participants who live outside the service area and encourages them to call appropriate local agency for a certification appointment for hospital certifications. ☐ ☐ ☐
Nutrition 2.36 Follows all certification policies/procedures for hospital certifications. ☐ ☐ ☐
Nutrition 2.36 Identifies/documents all applicable nutrition risks. Dates for weight, height/length, and hemoglobin/hematocrit measurements are recorded as the date of the actual measurement for hospital certifications. ☐ ☐ ☐
Nutrition 2.36 Provide and document nutrition education and breastfeeding support for each ☐ ☐ ☐
7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 14 participant as appropriate to the participant’s risks, needs, and interests identified and prioritized during the nutrition risk assessment for hospital certifications. Nutrition 2.36 Secures laptops and printers to a cart when transporting and using them in patient rooms. Store them in a locked room in the hospital unless they are returned to the WIC clinic each day. ☐ ☐ ☐
Nutrition 2.36 Monitors hospital certifications as part of its self-monitoring system. ☐ ☐ ☐
Nutrition 2.39 Refers applicants to mandatory programs and documents appropriately. ☐ ☐ ☐
Nutrition 3.01 Assists in transitioning an infant on a non- contract standard formula to the contract brand.
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Nutrition 3.05 Stores formula in a secure, safe place.
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Nutrition 3.05 Documents signed receipt of formula issued directly to participants or a non-profit organization.
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Nutrition 4.02 Ensures a sufficient supply of eWIC cards are available for distribution to WIC participants, caregivers, proxies or designees.
Nutrition 4.12 Uses the instructional material provided by the State as it is, or adapts the contents for use in informing participants, guardians, and designees on the proper use of food instrument.
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Nutrition 4.12 Includes a list of all authorized WIC vendors located within the local agency's region or
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 15 statewide and inform participants that they may only redeem their WIC benefits at WIC authorized stores in Maryland.. Nutrition 4.12 Reviews the agency's complaint procedure with each participant, guardian, and designee at certification time, as required by the participant sanction policy, and at any time thereafter as deemed necessary.
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Nutrition 4.23 Informs applicants, participants, parents, caretakers, or designees program rights and responsibilities.
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Nutrition 4.28 Reminds participants when food package changes are made that any unused food or formula should be returned and that it may not be sold or given away.
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Nutrition 4.30 Issues one active food instrument to a cardholder at the time of initial certification.
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Nutrition 4.30 Provides opportunity for cardholder to select a Personal Identification Number (PIN).
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Nutrition 4.30 Replaces food instrument in clinic when allowed replacement reason listed in Policy 4.30 occurs.
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Nutrition 5.01 Provides first nutrition education contact at the time of certification to each WIC participant.
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Nutrition 5.01 The primary nutrition contact includes anticipatory guidance appropriate for the participant’s category, age, and developmental stage.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 16 Nutrition 5.01 The primary nutrition contact is presented verbally as simple, positive, practical advice that builds upon the participant’s own knowledge and skills.
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Nutrition 5.01 The primary nutrition contact includes referral(s) to health, social, and other community services, as appropriate.
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Nutrition 5.01 The primary contact is documented in the participant’s WOW record in the Nutrition Education screen. Referrals made are documented on the Client Referrals screen.
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Nutrition 5.02 Secondary nutrition education is offered in conjunction with benefit issuance, as an individual or group session or as online nutrition education.
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Nutrition 5.02 Documents the secondary nutrition education contact in the participant's WOW record.
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Nutrition 5.02 Provides and documents a secondary contact for a participant who is issued WIC benefits during a certification appointment for another family member.
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Nutrition 5.02 The secondary contact is designed to assist the participant or caregiver in acquiring knowledge and skills related to food selection, purchase, storage, and preparation, infant or child feeding, and/or the adoption of physical activity and other healthful lifestyles practices and give consideration to the language and personal and cultural preferences of the individual.
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Breastfeeding 5.02 For breastfeeding infant or child, update the amount of breastfeeding in the participant's
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 17 record breastfeeding intake chart, even if the same as previous visit. Nutrition 5.02 Documents refusal of a participant or a participant's parent, caregiver, or designee to attend or participate in nutrition education in the participant’s WOW record.
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Nutrition 5.00 Provides and documents appropriate information about the dangers of drugs, alcohol, and tobacco at certification or recertification to pregnant, postpartum, and breastfeeding women. Documents counseling in the Nutrition Education screen.
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Breastfeeding 5.09 Offers a breastfeeding friendly atmosphere.
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Breastfeeding 5.09 Provides breastfeeding support.
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Breastfeeding 5.09 Recommends breastfeeding aids that are appropriate for the participant.
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Breastfeeding/Nutrition 5.10 Verbalizes to all pregnant and breastfeeding participants when breastmilk is contraindicated
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Breastfeeding 5.11 When issuing a breast pump, demonstrates assembly and disassembly, and then asks the participant to demonstrate assembly and disassembly of the pump.
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Breastfeeding 5.11 Provides use and care instructions provided by the product manufacturer, and nutrition education and handout literature as applicable.
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Breastfeeding 5.11 Educates the participant on when to use the breast pump, how to use it effectively and safely, and how to clean it. Explains where to call for assistance and provides a written
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 18 phone number. Follows up with participant within two business days, to provide additional instruction and answer any questions. Breastfeeding 5.11 Ensures Breast Pump Release of Liability or Electric Breast Pump Loaner Agreement and Release of Liability Form is signed per policy and retains on file.
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Breastfeeding 5.12 Ensures participants sign the Breastfeeding Aid Release of Liability form prior to receiving nursing supplementers and breast shells. Retains signed form on file.
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Breastfeeding 5.12 Explains to participants when to use the breastfeeding aid provided, how to use it, and how to clean it.
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Breastfeeding 5.12 Provides instructions from the product manufacturer and nutrition education and handout literature, as applicable.
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Breastfeeding 5.12 Recommends that participants inform the infant's health care provider of the use of a nursing supplementer, and the mother's health care provider of her use of breast shells.
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Financial 6.02 Assigns an inventory label to all new purchases or acquired inventory over $50.
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Financial 6.02 Maintains the inventory sheet properly (adding/deleting inventory).
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Nutrition 6.03 Program incentive items were distributed to participants or potential participants with an identified purpose of outreach, nutrition education, or breastfeeding promotion.
Nutrition 6.03 Outreach items contain a WIC specific message that targets a potentially eligible population, normally can be seen in public,
7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 19 include the WIC contact information, and constitute an innovative or proven way to encourage WIC participation Nutrition 6.03 Nutrition education, including physical activity incentive items are distributed to the appropriate participant category in conjunction with a relevant nutrition education contact to reinforce nutrition and physical activity messages.
Breastfeeding 6.03 Breastfeeding promotion incentive items are targeted to participants and distributed to the appropriate category of participant.
Breastfeeding 6.03 Breastfeeding aids are distributed to directly support the initiation or continuation of breastfeeding. They are not provided to participants solely as an inducement to consider or continue breastfeeding.
Nutrition 7.00 Materials and literature are available to meet the needs of non-English or limited English-speaking applicants/participants.
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Nutrition 7.00 Bi-lingual staff are available to meet the needs of the non-English or limited English- speaking applicants/participants. Each work station has information on how to contact the interpretative services' vendor.
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Nutrition 7.00 Prominently displays the nondiscrimination poster, And Justice For All, in the clinic.
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Nutrition 7.00 Clinics are accessible for disabled individuals or other accommodations are made.
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Nutrition 7.00 Asks the applicant their racial/ethnic category(ies).
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 20 Nutrition 7.02 Prominently displays the Language Line Solutions ID Poster. Provides free language interpretation services when needed.
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Nutrition 7.41 Secures all computer equipment and protects from water or other intrusive materials. Attends to all laptops while in an unsecured area.
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Nutrition 7.41 Protects system access by logging out and/or using screensaver password when leaving computer for more than a brief period of time.
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Nutrition 7.62 Uses an infant length board suitable for table-top measurements. The board shall be sturdy, made of wood or plastic with an unpadded surface, contain a fixed (unmovable) headboard and a freely-sliding foot piece, and have an attached ruler that measures in 1/8 inch (recommended) or 1/16 inch increments to at least 39 inches.
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Nutrition 7.62 Uses a stadiometer (height board). The stadiometer may be wall-hung or free- standing and shall consist of a flat measuring ruler (against which the applicant’s back is placed) with 1/8 inch(recommended) or 1/16 inch increments and a freely-sliding head piece (set perpendicular to the ruler).
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Nutrition 7.62 Uses either a table-top infant scale or an electronic floor scale with a tare function for infants and children under 2 years of age. The scale shall measure to the nearest one ounce and allow unobstructed reading of the weight measurement.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 21 Nutrition 7.62 Uses a floor scale for women and children 2 years of age and older. The scale shall measure to the nearest 4 ounces, up to at least 440 pounds and shall allow unobstructed reading of the weight measurement.
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Nutrition 7.64 Uses an approved hemoglobin analyzer in clinic.
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Nutrition 7.64 Uses retractable lancets including sizes for young children and adults.
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Nutrition 7.64 Makes available appropriate-sized gloves for certifiers.
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Nutrition 7.64 Has adequate supplies of alcohol wipes, gauze or other dry pads, and appropriate- sized bandages.
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Nutrition 7.64 Has a sink and soap for washing hands or has an acceptable, waterless antiseptic hand cleanser if sink is unavailable.
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Nutrition 7.64 Uses puncture-proof disposal containers for used needles and cuvettes and locates them safely for the protection of staff and participants.
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Nutrition 7.64 Uses biohazard-labeled containers for other infectious waste and locates them safely for the protection of staff and participants.
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Nutrition 7.64 Keeps work area clean and maintains it according to OSHA/MOSH housekeeping guidelines. Has approved cleaner or bleach solution.
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7.81B Management Evaluation Review Form On-Site
7.81B Management Evaluation Review Form 6/6/2025 22 Nutrition 7.64 Follows a written blood borne pathogens procedure that complies with OSHA requirements.
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Nutrition 7.82 Performs the following duties by separate clinic staff members: income determination and determination of medical or nutrition risk.
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Nutrition 7.82 Scans proof of identity, residency and income into WIC information system when separation of duties is not possible.
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Nutrition 7.90 Treats all customers with courtesy and respect.
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Nutrition 7.90 Promptly answers all customers’ questions with accurate, objective information. At least one staff member is answering phones during normal clinic hours, callers are not on hold for longer than 15 minutes.
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Nutrition 7.91 Responds to all customers' concerns and complaints.
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Nutrition 8.00 During the FMNP season, distributes the FMNP benefits and provides nutrition education covering the benefits of fresh fruits and vegetables.
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Nutrition 8.00 During the FMNP season, provides all participants with instructions and materials for accessing and redeeming their FMNP benefits.
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Nutrition 8.00 If applicable, store unissued FMNP QR code cards securely when they are not being distributed.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 1
Policy Met Select One
Unit P&P # Management Evaluation Question Yes No N/A Comments Program Support 1.00 Provides Outreach materials developed by Local Agency staff.
Program Support 1.00 Targets the highest priority target groups with outreach plan.
Program Support 1.00 Identifies and contacts organizations that have a significant WIC eligible population to facilitate referrals.
Program Support 1.00 Submits the annual Outreach Plan covering the upcoming SFY by the required deadline.
Program Support 1.10 Aligns Social Media account(s) content with the vision and mission of the WIC Program.
Program Support 1.10 Assures posts focus on WIC related topics and provides proper credit to the source of information.
Program Support 1.10 Keeps social media accounts separate from any other application(s).
Program Support 1.10A Uses only one Facebook page.
Program Support 1.10A Assures that the Twitter avatar is consistent with the local agency Facebook page image.
Program Support 1.10A Takes all precautionary measures to ensure Twitter privacy.
Program Support 1.10A Does not have a YouTube channel.
Program Support 1.10A Does not have a blog.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 2 Program Support 1.10A Works with the State to co-administrate the Facebook account.
Program Support 1.10A Takes all precautionary measures to ensure Facebook privacy.
Program Support 1.10A Monitors page routinely.
Program Support 1.10A Uses standardized responses between participants and the local agency page administrator.
Program Support 1.10A Leaves content added by the State.
Nutrition 2.36 Has a cooperative agreement with any local hospital and if so, conducts outreach and certification at the hospital
Nutrition 2.37 Provides orientation to volunteers and non-WIC employed dietetic interns regarding the importance of maintaining the confidential nature of participant information and assures that they sign a confidentiality statement.
Nutrition 2.37 Non-WIC employees are not permitted to drive local agency vehicles.
Nutrition 2.37 Adheres to any additional policies/procedures pertaining to the use of volunteers required by the health department/agency.
Nutrition 2.37 Assigns appropriate learning activities to dietetic interns. Assures that actual provision/performance of services by dietetic interns is supervised by a CPA who is present at the time the service is provided or performed.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 3 Nutrition 3.02 Documents evaluation of need for the formula and authorizes its issuance.
Nutrition 3.02 Ensures procedures are followed when issuing formula.
Nutrition 3.03 Issues formula according to policy for children and women with special dietary needs.
Nutrition 3.02 & 3.03 Documents all required information correctly in WOW on the participant's notes screen.
Nutrition 3.05 Donated or destroyed formula is correctly documented.
Nutrition 3.06
Refers to Medical Assistance or REM for tube fed or REM eligible.
Nutrition 3.06
Reviews exempt (special) formula requests for participants who receive Medical Assistance and processes according to policy.
Vendor 4.01 Ensures that local agency employees who are WIC participants or proxies of WIC participants or who have family members or relatives who are WIC participants do not certify themselves, or those for whom they serve as proxies.
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Vendor 4.01 Ensures that local agency employees who are WIC participants or proxies of WIC participants do not issue a food instrument to themselves, or to the participants for whom they serve as proxies.
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Vendor 4.01 Ensures that a local agency employee who is employed by, has ownership of, or is a family member or relative of an owner of a WIC authorized vendor is not
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7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 4 responsible for routine monitoring of that vendor. Vendor .01 Obtains a signed WIC Employee Conflict of Interest Statement (Attachment 4.01A) annually and when an employee’s status changes to warrant documentation of participation in the WIC Program, serving as a proxy of a WIC participant, employment at a WIC authorized vendor, and ownership of, or relationship to an owner of a WIC authorized store.
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Vendor 4.05 Voids food benefits in the WIC information system using one of the pre-established void reasons.
Vendor 4.10 Follows procedures to document the over- issuance of food benefits in the WIC information system by selecting appropriate over-issuance reason when reissuing benefits for the current issue month.
Vendor 4.13 Provides an appropriate number of staff to assist the State Agency in the vendor authorization process.
Vendor 4.15 Designate a Local Agency Vendor Liaison staff person(s) who will be the Local agency contact person for Food Delivery system matters.
Vendor 4.15 Attend Food Delivery system training and technical assistance provided by the State Agency regarding their Food Delivery responsibilities.
Vendor 4.16 Conducts on-site monitoring visits to at least 10% of authorized vendors assigned
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 5 to their service area each federal fiscal year according to instructions in attachment 4.16B.
Vendor 4.16
Submits to the State Agency 4.16A Maryland Quarterly Vendor Monitoring Log by the 5th business day of January, April, July, and October regardless if any monitoring activities were conducted.
Vendor 4.22 Reviews the dual participation section of the WIC information system not less than monthly for each clinic to detect and resolve possible dual participants.
Vendor 4.28 Tracks on a log the monitoring of local newspapers or marketplaces to identify advertisements offering infant formula or food for sale at least once a month. The log shall be available for review by the appropriate Program representatives.
Vendor 4.28 If there are any findings, document the contact with the participant and resolution details in the participant's WIC information system notes.
Nutrition 5.02
Provides according to policy acceptable formats for delivering the secondary contact.
Nutrition 5.03
Develops a written procedure to ensure that participants identified as at high nutritional risk receive a care plan.
Nutrition 5.03
Documents counseling by the CPA according to policy.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 6 Nutrition 5.03
Documents to the CPA refusal of high risk services by the participant, caregiver or designee.
Nutrition 5.03
Documents in the Care Plan all appropriate and timely information provided to the participant regarding their high risk status according to policy.
Nutrition 5.06
Develops and submits Nutrition Breastfeeding Services Plan to the State Nutrition Services Unit according to guidelines in policy.
Nutrition 5.06
Submits changes to Nutrition Breastfeeding Services Plan according to recommendations provided from the State Office. A copy of the final approved Plan is accessible to all local agency staff or state staff upon request.
Nutrition 5.08
Ensures contact is made with nutrition education specialist and/or breastfeeding coordinator to discuss development or procurement of items used with WIC participants.
Nutrition 5.08
Follows policy in selecting, developing, and purchasing appropriate materials for WIC participants.
Nutrition 5.08
Uses current USDA nondiscrimination statement on all developed publications as indicated.
Nutrition 5.08
Makes copies of approved nutrition education or breastfeeding promotion materials available to the State WIC Office for LA sharing.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 7 Breastfeeding 5.09
Attends quarterly Breastfeeding Coordinator Meetings.
Breastfeeding 5.09
All staff receive breastfeeding instruction as part of their new employee training. Breastfeeding Peer Counselors receive training prior to independent counseling.
Breastfeeding 5.09 Assists with training in breastfeeding promotion and support for the local agency and local health department staff.
Breastfeeding
5.09 Clinic space is clearly a breastfeeding- supportive environment, including visuals and staff responses that support this message. Formula and/or formula advertising is not in view of participants.
Breastfeeding 5.09
Follows best practice for infants requesting 1 can of formula in the first month of life.
Breastfeeding 5.11 Considers factors in determining whether to provide a manual breast pump or electric pump to a participant and provides the appropriate pump type per policy guidance.
Breastfeeding 5.11 Maintains logs (in participant's WOW record) to document who received breast pumps and the reason for receipt of Hospital-Grade and Electric Breast Pumps.
Breastfeeding 5.11 Maintains log (in participant's WOW record) to document when a breast pump is returned.
Breastfeeding 5.12 Documents each issuance under BF Aids on the BF Support screen.
Breastfeeding 5.12 Follows-up with participant to determine progress within two working days.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 8
Breastfeeding 5.13 Counsel WIC participants about normal breastfeeding issues. Peer counselors follow the contact guidelines and protocols to determine frequency of contact with participants and issues to be discussed for specific concerns.
Breastfeeding 5.13 Documents contacts, per policy, in the management information system (or when not available using a paper documentation form), per contact guidelines in Att. 5.13A.
Breastfeeding 5.13 Breastfeeding Peer Counselor Coordinators attend Breastfeeding Peer Counselor Coordinators Meetings four times a year. Breastfeeding Peer Counselors attend Peer Counselor Meetings two times a year.
Breastfeeding 5.15 Updates Breastfeeding Support Roles Table throughout the year and submits with Nutrition Breastfeeding Services Plan.
Financial 6.00 Charges expenditures to a WIC grant with traceable source documentation.
Financial 6.00 Maintains an accounting system and separate records relating to the WIC grant which conform to all state and federal regulations as well as generally accepted accounting principles.
Financial 6.00 Attained the required 20% nutrition education goal for the state fiscal year.
Financial 6.00 Attained the Required 5% breastfeeding promotion goal for the state fiscal year.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 9 Financial 6.00 Quarterly or monthly expenditure reports are submitted by the due date per the budget instructions.
Financial 6.00 Local Agency Coordinator or their representative attended the local agency Coordinators' meeting, the quarterly Nutritionists' meeting, and the quarterly Breastfeeding Coordinators' meeting per the Conditions of Award.
Financial 6.00 The local agency scheduled sufficient days, hours, and staff to provide timely WIC certification, food instrument distribution, and other activities to achieve and maintain the assigned caseload per the Conditions of Award.
Financial 6.00 Cost allocations are clear and separate. All charges are allocated so that WIC pays for only its fair share of the cost.
Financial 6.00 All expenditures are allocable, allowable, reasonable, and necessary to the proper administration and operation of the WIC Program or the Breastfeeding Peer Counselor Program
Financial 6.00 Costs are allocated to the appropriate cost category on the monthly or quarterly expenditure report
Financial 6.00 Purchases requiring State WIC Office or USDA approval were obtained when appropriate.
Financial 6.00 Expenditures maintained the integrity of the State and Federal Fiscal Year
Financial 6.00 Maintained program financial records for at least three (3) years according to the record retention schedule.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 10 Financial 6.01 Enters time studies in WOW accurately. Any omissions or deficiencies are addressed prior to approval.
Financial 6.01 Follows the definition of Standard and Non-Standard work schedules in completing the time studies.
Financial 6.01 Abides by the frequency of time studies for their different categories of staff.
Financial 6.01 Certifies that all data is complete and correct (staff person).
Financial 6.01 Reviews and approves all data that was entered (supervisor).
Financial 6.01 Completes the Salary Calculations Worksheet correctly.
Financial 6.01 Uses the percentages calculated at the bottom of the Quarterly Time Study Percentages Report to allocate salary and fringe expenditures as well as expenditures in other appropriate line items.
Financial 6.01 All staff with salary charged to the WIC grant completes either a Quarterly or Daily Time Study.
Financial 6.02 Obtains approval for all equipment purchases.
Financial 6.02 Offers equipment purchased with WIC funds that is no longer needed to other programs according to the established priority.
Financial 6.02 Reports broken equipment to the Financial Unit, updates attachment 6.02A
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 11 and disposes of it according to the policies. Financial 6.02 Reports stolen equipment to the Financial Unit and updates attachment 6.02A according to the policies including a comment about theft.
Financial 6.03 Program incentive items purchased were both reasonable and necessary for the proper administration of the WIC Program.
Financial 6.04 Reviews compliance t Policy 6.04 when receiving reports for temporary staff assigned to the local agency (Financial Unit).
Financial 6.05 Ensures items purchased for staff present a WIC outreach, nutrition education or breastfeeding message and contain the local WIC agency name and contact information (telephone number or web site).
Financial 6.05 Ensures purchased items have a WIC specific message that targets the potentially eligible population.
Financial 6.05 Ensures that purchased items contain the USDA nondiscrimination statement on publications or other printed materials.
Financial 6.05 Ensures purchased items were at a reasonable and necessary cost with a total cost per item of less than $8.00.
Financial 6.05 Ensures items purchased for staff to use when traveling throughout the community and participating in various cooperative functions target WIC populations and are not used primarily in the clinic.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 12 Financial 6.06 Ensures all WIC personnel listed in the approved budget file appear on the payroll.
Financial 6.06 Ensures all personnel charged to WIC on the agency payrolls completed a time study.
Financial 6.06 Ensures that daily backup documentation agrees with the Summary of Time Study Hours in the budget file.
Financial 6.06 Documents the salary costs available for employees who split their time between WIC and another program on a regular schedule (only required to do time studies one month per quarter).
Financial 6.06 Ensures the WIC Program is charged only for the hours worked for WIC and provides back-up documentation.
Financial 6.06 Documents the salary costs available for employees who split their time between WIC and another program NOT on a regular schedule (daily time studies required all year).
Financial 6.06 Ensures the backup documentation agree with the expenditures reported on quarterly report.
Financial 6.07 Clinic opening, closing, and relocations received prior written approval from the State WIC Director or their designee.
Financial 6.07 All capital improvements where the total cost of the project is $5,000 or greater received prior written approval from the State WIC Director.
Financial 6.07 Leases include the language identified in 6.07.
Financial 6.08 Ensures a MBE or SBR was used whenever possible.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 13 Financial 6.08 Ensures all new equipment purchased and assigned an inventory number are listed on the Schedule of Equipment Costs (4542G) in the WIC Program Budget Package.
Financial 6.08 Ensures a minimum of three bids were received when purchasing an item or service.
Financial 6.08 Ensures records are maintained according to the Records Retention Schedule as stated in the Financial Management Policy and Procedure section 6.00.
Financial 6.09 Ensures Vehicle Mileage Log (6.09A) is maintained.
Financial 6.09 Documents all travel to conduct WIC Program business including site visited and miles traveled.
Financial 6.09 Ensures vehicles are used only to conduct WIC Program business.
Financial 6.09 Ensure employees show commute miles if they took the car home.
Financial 6.09 Ensures that drivers who used privately owned vehicles for official WIC Program business are reimbursed in accordance with the DBM approved rate.
Financial 6.09 Ensures one half the ordinary standard rate was used when appropriate.
Financial 6.09 Ensures drivers are not reimbursed for commuting miles while conducting WIC business leaving from and returning to their home.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 14 Financial 6.09 Ensures all drivers complete and submit a Vehicle Mileage Log with their request for reimbursement.
Financial 6.10 Travel reimbursement is reported for hotel, flights, and travel expenditures during the quarter or month in which the travel occurs.
Financial 6.10 Conference registration fees is reported in the quarter or month in which the registration expenditure occurs.
Financial 6.10 Ensures official travel expenditures (transportation, lodging, and phone) are reimbursed in accordance with the regulations set forth by the Department of Budget and Management.
Financial 6.10 Ensures meal allowances for employees while on travel are properly reimbursed at the rates established by DBM.
Financial 6.10 Ensures registration receipts are submitted with reimbursement request.
Financial 6.11 Ensures separate records relating to the Breastfeeding Peer Counselor Grant are kept and all expenditures have traceable source documentation.
Financial 6.11 Ensure expenditures using the Breastfeeding Peer Counseling Program Grant funding provide direct breastfeeding support services through peer counseling to WIC participants.
Financial
6.11 Ensures expenditures using the Breastfeeding Peer Counselor Program Grant funding are in compliance with allowed expenditures.
Training Center 7.00 Reviews Civil Rights Responsibilities policy at staff meetings every state fiscal year at
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 15 a minimum. Monitors staff to ensure adherence to policy. Quickly resolves any non-compliance. Training Center 7.00 Provides a copy of the sign in sheet, agenda, and outline of the civil rights training given annually.
Training Center 7.01 Reports any complaints of discrimination in the past two years.
Training Center 7.01 Submits the discriminationcomplaint within established time frames.
Program Support 7.21 Appointment no show rate is less than 30% for certs/recerts. Missed appointments are contacted for reminders or to reschedule.
IT 7.41 Submits Staff Data Sheets in a timely manner.
IT 7.41 Assigns system access appropriately for users.
Training Center 7.60/7.66 Ensures all new WIC CPPAs and CPAs attend New Employee Training within nine months from date of hire.
Training Center 7.61 Attends the State WIC Conference as scheduled.
WIC Director 7.61 Attends the monthly local agency coordinators' meeting (local agency coordinator or a designated representative).
Nutrition 7.61 Attends State sponsored trainings as scheduled.
Program Support 7.65 Requests permission prior to placing a manual order with the Distribution Center
Program Support 7.65 Submits the proper order form for all manual orders.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 16 Training Center 7.66 Observes new CPA and CPPA and accurately completes and submits the competency checklists by the deadline.
Financial 7.67 Maintains original temp's timesheet for audit purposes.
Program Support 7.70 Reports suspected cases of child abuse.
Program Support 7.70 Receives signed request before releasing participant information (n/a for cases of child abuse).
Program Support 7.70 Releases participant information to participants or the parents or guardian when requested.
Program Support 7.70 Submits subpoenas to State WIC Office for approval.
Program Support 7.70 Provides participant information to other State WIC agencies when requested.
Program Support 7.80 Conducts annual reviews of its clinic operations.
Program Support 7.80 Conducts annual reviews of its staff.
Program Support 7.80 Conducts an annual sample record audit of at least one percent of participant records.
Program Support 7.80 Uses the State supplied tool to monitor clinics and staff or uses a form including the minimum standards contained in the State developed tools.
7.81C Management Evaluation Off-Site Review Form
7.81C Management Evaluation Off-Site Review Form 6/6/25 17 Program Support 7.82 Conducts review of certifications when separation of duties is not possible according to Policy 7.82.
Program Support 7.90 Describes how the local agency instructs staff on the three key components of providing quality customer service.
Program Support 7.90 Describes how the local agency is committed to providing good customer service.
Program Support 7.90 Resolves all customers' needs in an efficient manner.
Program Support 7.91 Documents that the local agency resolves customer complaints within two days of receipt of the complaint.
Program Support 7.91 Conducts surveys in the clinics or offices (health department or non-profit health services) that allows a participant to provide anonymous comments.
Vendor 8.00 Submits the Receipt of FMNP Materials to the to the WIC FMNP Coordinator as instructed on the receipt form.
Vendor 8.00 Trains staff annually on the distribution of FMNP benefits to the participants.
Vendor 8.00 Reports lost or stolen FMNP QR code cards (if applicable) following instructions on notifying the State Office on the required form.
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Policy and Procedure 7.82 Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL Policy and Procedure Number: 7.82 Effective Date: October 1, 1994 Revised Date: January 26, 2018 SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: Separation of Duties A. Policy Separation of duties during certification is required in order to have a strong internal control system at local agency clinic sites. The local agency shall ensure separation of duties in WIC clinics or monitoring of records in clinics where separation of duties is not practical. WIC employees shall not certify themselves, close friends, or family members. Separation of duties is not necessary during group or individual benefit issuance appointments. B. Procedure 1. Whenever possible, each of the following duties should be performed by a separate clinic staff member in order to ensure separation of duties: a. Income determination or adjunct eligibility verified; b. Determination of medical or nutrition risk. 2. When separation of duties is not possible on an ongoing basis: a. Proof of identity, residency, and income shall be scanned into the record in the MIS. Photo identification used for proof of identity for an adult participant does not need to be scanned at each certification, if the identification is verified. b. A record review of all non-exclusive breastfeeding infant participants (food packages that contain infant formula) and 20 percent of the remaining records shall be performed within two (2) weeks of the certification by an individual other than the certifier such as the Local Agency Coordinator or designee. Results of monitoring shall be recorded on Attachment 7.82A.
Policy and Procedure 7.82
Page 2 of 2 c. An additional record review of 10 percent of each clinic’s certification records must be conducted every six months by the WIC Program Director or designee, or a Local Agency Coordinator for clinics with multiple staff that allow one person to perform all eligibility and certification functions including issuing food benefits.
d. Documentation of all reviews must be maintained on file at the local agency for review during management evaluations.
Attachments: 7.82A Separation of Duties Monitoring Form
References: Policy & Procedure Number: 4.10 7 CFR 246.4 (a)(xii) FNS Policy Memo 2016-5
Revisions:
1. 8/04 Revised to change WOW to WIC information system. 2. 10/11 Changed Policy number from 4.07 to 4.09 3. 10/16 Added Attachments 4.09A and 4.09B. Monitoring shall be completed to 10 percent of records in single person clinics or hospitals where one staff member is available to certify and issue benefits. 4. 1/18 Changed Policy number from 4.09 to 7.82. Incorporated guidance included in FNS Policy Memo 2016-5.
Separation of Duties Monitoring Form
Attachment 7.82A Attachment 7.82A 01/26/2018
Page 1 of 1
Local Agency: _______________________ Clinic number___________
Date: ________________________ Number of appointments________ Number of reviews: IFF/IBP__________ Other________
Staff member
Participant ID number
IFF or IBP
No relationship to self/family member/friend verified
Proofs verified
Cert took place during normal clinic hours? (Y/N)
Nutrition Risk Appropriate (Y/N)
Notes
ID
R
I
Policy and Procedure 7.90
Page 1 of 2
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.90 Effective Date: October 1, 2006 Revised Date: April 23, 2024 SECTION: CUSTOMER SERVICE SUBJECT: Customer Service Guidelines
A. Policy
1. Each local agency shall implement a high quality standard of customer service delivery, exemplified by the following three key components:
a. Reliable points of entry;
b. Prompt response to customer calls, written correspondence, and requests for services; and
c. Front-line customer contacts handled with the highest level of professionalism and customer service.
2. Each local agency shall ensure that staff meets the following objectives of high quality customer service:
a. Treat all customers with courtesy and respect;
b. Promptly answer all customers’ questions with accurate, objective information;
c. Resolve all customers' needs with the fewest number of calls possible;
d. Use language that all customers can easily understand; and
e. Promptly respond to all customers' concerns and complaints.
3. Each local agency is directly responsible for delivery of all customer service commitments. To better support the WIC staff, local agency management shall:
a. Involve staff in customer service improvement initiatives; and
Policy and Procedure 7.90
Page 2 of 2
b. Establish a customer-focused culture and infrastructure at all levels of management and internal support.
B. Procedure
1. The local agency shall ensure that at least one staff person is answering the main phone line during business hours. If, in extenuating circumstances or unexpected closures, a staff person is not available to answer calls, the local agency shall notify the state agency by email (mdh.wic@maryland.gov), and the main phone line outgoing voicemail message shall be updated notifying the caller of the interruption and timeframe. 2. Calls that are received while staff are with another caller should be notified that they will be placed on hold. a. Either staff shall answer to inform the caller they will be placed on hold, or an automated message shall notify the caller that they will be answered in the order received. b. Calls shall not be placed on hold for longer than 15 minutes. If the call cannot be answered within this time, staff should ask the caller for their information and have another staff member return the call immediately or within a specified timeframe. 3. Voicemails shall be checked daily, and calls shall be returned within two business days.
Attachments:
References:
Revisions: 04/2024 Added expected procedure regarding answering phones and voicemail.
Policy and Procedure 7.91
Page 1 of 2 MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.91 Effective Date: October 1, 2006 Revised Date: March 14, 2024 SECTION : CUSTOMER SERVICE SUBJECT: Customer Service Complaints
A. Policy
The local agency is responsible for receiving and responding to all customer comments complaints within two business days of receipt. The Local Agency Coordinator shall determine whether an oral or written response is necessary based on the situation.
B. Procedure
The local agency shall:
1. Resolve customer complaints, except those relating to civil rights discrimination (Policy and Procedure 7.01) at the initial point of contact or within two business days of receipt of the complaint. The state agency will become involved only after the chain of command has been followed at the local agency and there is no mutual resolution, or as referred by the Local Agency Coordinator.
a. If the state agency receives a complaint that the local agency was unreachable or unresponsive, they will notify the local agency by email. Local agency staff shall confirm receipt of the complaint and/or provide an update once the caller has been contacted within two business days.
2. Ensure that all local agency staff:
a. Have the authority to resolve customer complaints at the initial point of contact or within two business days of the receipt of the complaint or
b. Know the chain of command to forward the complaint or complainant.
3. Have customer feedback forms/surveys readily available in the WIC clinic, health department, or health services building and in a conspicuous place for customers to provide anonymous comments.
Policy and Procedure 7.91
Page 2 of 2 Attachments:
References:
Revisions: 03/2024 Clarified expectations of local agency when the state agency forwards a complaint.
Policy and Procedure 7.92
Page 1 of 3
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 7.92 Effective Date: March 14, 2024 Revised Date:
SECTION: LOCAL AGENCY OPERATIONS AND MANAGEMENT SUBJECT: IT Software and Equipment Requirements
A. Policy
WIC local agencies are responsible for the procurement, installation, security, connection, maintenance, support, replacement, and surplus of information technology software, equipment, and network related items. This includes, but is not limited to, items such as desktops, laptops, printers, scanners, monitors, power supply, routers, switches, wireless access points, VPN, internet providers, network cables, and others to provide WIC services and ensure the local WIC agency runs securely and smoothly.
The local agency shall provide a secure and reliable connection to the internet. Internet speed and bandwidth shall be adequate to allow all local agency WIC employees to properly access the WIC management information system.
WIC computers (i.e., desktops (CPU box) and laptops) shall be replaced at a maximum of every four years and no sooner than every 3 years. While FNS does not have a specific written requirement for the number of years, they have recommended to Maryland WIC this replacement schedule as this is an industry best practice to keep equipment in good condition.
Monitors, Printers, Scanners, Software, and other related peripherals should be replaced/upgraded at the local agency discretion as needed. All computers shall always include up to date security and anti-virus software. Any software installed on the devices must follow Policy & Procedure 7.40 WOW Information Systems Usage.
This policy must be followed even if WIC funds are not used to purchase the computers.
B. Procedure 1. Procurement/Replacement The local agency shall follow these requirements for procurement and/or replacement.
a. Replace WIC desktops and laptops every 3(minimum) to 4(maximum) years. i. The local agency shall share their computer replacement plan with the state agency for approval. b. Obtain approval for desktop and laptop specifications by the State WIC IT Chief prior to the procurement to ensure it meets the minimum requirements for WIC’s management information system. Current mandatory minimum equipment specifications are: 1. Manufacture support and warranty with next-business-day onsite support. Coverage years must match the local agency replacement plan of either 3 or 4 years. 2. Coverage for accidents. Coverage years must match the local agency
Policy and Procedure 7.92
Page 2 of 3 replacement plan of either 3 or 4 years. 3. Windows based computer, i.e. - no MAC or Apple desktops/laptops. 4. Enough inputs for the peripherals needed for the user such as scanner, printer, monitor, card swipe reader, and keyboard/mouse. c. If using WIC funds to purchase, obtain approval from the Maryland WIC Finance Unit prior to purchase of sensitive equipment in accordance with Policy and Procedure 6.02 Inventory and 6.08 Procurement. d. Ensure computers purchased with WIC funds are used for WIC purposes only. e. Procure all IT equipment following Policy and Procedure 6.08 Procurement. f. Track all equipment purchased with WIC funds in accordance with Policy & Procedure 6.02 Inventory. 2. Network The local agency shall follow these requirements for network and maintain high-speed internet access for each WIC clinic:
a. Provide a secure and reliable network connection for WIC clinics. b. Provide the needed network/internet speed and bandwidth to ensure all local agency WIC employees can properly access the WIC management information system without issues. c. Install, maintain, replace, troubleshoot and repair of network service and equipment. d. Provide and maintain the connection for WIC desktops, laptops, and printers on the WIC clinics network.
3. Installation The local agency is responsible for installation and setup of the WIC clinic desktops, laptops, and printers. Local agencies must ensure all equipment is functioning properly. The local agency shall also:
a. Install, maintain, and replace all required software needed to use the Maryland WIC management information system or local agency tasks, such as, but not limited to, the following: 1. Microsoft Office (version determined by local agency IT) 2. Latest version of Adobe Reader (required for WOW to be set as default PDF application) 3. Antivirus (software determined by local agency IT) b. Install, maintain, and replace, all required peripherals needed to use the Maryland WIC management information system or conduct local agency tasks, such as, but not limited to, the following: i. Printers ii. Keyboard and Mouse iii. Monitors iv. Signature Pads v. Surge protectors or uninterrupted power supply (UPS) – Required for all WIC desktops, laptops, and peripherals. vi. Scanners (must be installed using a Twain Driver) c. Move desktops, laptops, printers, and any other IT equipment as necessary for the WIC clinic.
4. Security/Protection The local agency is responsible for the security of the WIC clinic’s desktops, laptops, printers, peripherals, software, and network. The local agency shall also:
a. Ensure WIC desktops, laptops, printers, and other IT equipment are not allowed
Policy and Procedure 7.92
Page 3 of 3 under any circumstance to be used for personal use. i. Do not open or download personal files and visit only work-related websites. Visiting certain websites and/or downloading certain files can contain viruses that can harm the computer, b. Ensure computers are updated with all Windows and browser security updates. c. Ensure computers have anti-virus software that is updated and patched daily. d. Lock laptops in a cabinet or in a limited access area when not in use. e. Report all security incidents to your local agency IT and state agency immediately. f. File a report to the State Police immediately If computer equipment is lost or stolen. g. Report theft or damage of computer equipment to the Maryland WIC Director, Deputy Director, and IT Chief within twenty-four hours via email. h. Protect IT equipment from theft, misplacement/loss, temperature extremes, precipitation, and dampness. i. Ensure laptops are always transported in their protective carrying cases and always secured. j. When traveling, desktops, laptops, printers, and other IT related items should not remain in an unattended vehicle overnight. k. Connect desktops, laptops, printers and other powered IT equipment to a surge protector or uninterrupted power supply (UPS) to protect against electrical spikes and to keep systems from shutting down prematurely. l. Practice good housekeeping with IT equipment. Encourage regular use of canned compressed gas on keyboards, printers, and intake/exhaust ports. m. Comply with Policies & Procedures 7.40 WOW Information Systems Usage and 7.41 for WOW Information Systems Security.
5. The State Agency Shall:
a. Provide helpdesk support for Maryland WIC’s management information system. b. Provide minimum specifications for computers when requested. c. Provide eWIC card swipe readers. d. Provide assistance or documentation to local agency IT with the management information system or associated peripherals for the management information system only, remotely over the phone and/or email. e. Not assist with other computer issues such as, but not limited to, issues with printers, operating systems, hardware, monitors, network, wireless, software, email accounts, user system/domain accounts and passwords, or anything else unrelated to the Maryland WIC’s management information system.
Attachments:
References: 1. 2 CFR 200.313 2. 2 CFR 200.313(d)(4)
Revisions:
(chapter-8)Maryland WIC Program Policy and Procedure Manual Chapter 8: Farmer's Market#
(chapter-8)(document-1)#
FARMERS’ MARKET NUTRITION PROGRAM
TABLE OF CONTENTS
SECTION: SUBJECTS: EFFECTIVE DATE:
8.00 Farmers’ Market Nutrition Program June 1, 2004
8.00A Receipt of FMNP Materials Form 8.00B Has been removed
8.00C Lost or Stolen QR Code Card Report 8.00D Has been removed
Policy and Procedure 8.00
Page 1 of 4
MARYLAND DEPARTMENT OF HEALTH WIC PROGRAM POLICY AND PROCEDURE MANUAL
Policy and Procedure Number: 8.00 Effective Date: June 1, 2014 Revised Date: March 4, 2025 SECTION: FOOD DELIVERY SYSTEM SUBJECT: Farmers’ Market Nutrition Program
A. Policy
The purpose of the WIC Farmers’ Market Nutrition Program (FMNP) is to:
1. Provide resources to women, older infants, and children who are nutritionally at risk to obtain fresh, unprepared, locally grown fruits, vegetables, and herbs from farmers at farmers’ markets and farm stands; and
2. Expand the awareness, use of, and sales to farmers at farmers’ markets and farm stands.
The FMNP provides local agencies with resources, in the form of electronic FMNP benefits, to distribute to eligible WIC participants to purchase fresh fruits, vegetables, and herbs from authorized farmers at farmers’ markets and farm stands.
To be eligible to receive FMNP benefits, WIC participants must be 6 months of age or older at the time of issuance.
B. Procedure
1. Staff Training
The local agency shall train staff annually on FMNP policy and procedures. At a minimum, the training shall include FMNP QR code card security, distribution including eligibility and appropriate nutrition education, staff roles and accountability.
2. Receipt and Storage of WIC FMNP Materials
Upon receiving the WIC FMNP QR code cards, participant brochures and Farmers Market Directories from the Maryland Department of Agriculture
Policy and Procedure 8.00
Page 2 of 4 (MDA) FMNP Coordinator, an authorized WIC local agency staff person shall confirm that the correct number of materials have been delivered. When verified, the receipt form (Attachment 8.00A) shall be completed and returned to the WIC FMNP Coordinator as instructed on the receipt form.
The FMNP QR Code cards shall be stored in a secure manner.
3. Electronic FMNP Benefits Distribution Procedures
The local agency shall:
a. Issue electronic FMNP benefits to eligible WIC participants during the months of June, July, August, and September at food benefit pick up appointments or at special appointments designated for issuing FMNP benefits.
b. Provide nutrition education on the benefits of fresh fruits and
vegetables.
c. Provide instructions to the participant or designee on how to access and redeem their electronic benefits at the farmers’ market; distribute the “Farmers’ Market Nutrition Program Participant Information” brochure and the “Farmers’ Market Directory,” and if possible, explain the importance of:
i. arriving at the market at the beginning of the business hours to have the best selection of fresh produce;
ii. walking around the farmers’ market to compare the quality and price of the fresh produce offered; and
iii. using the Maryland Department of Agriculture website to locate the most convenient farmers’ market.
d. Issue a maximum of $30 of WIC FMNP benefits per eligible participant (as availability of FMNP benefits allow).
4. Records/Reports
The distribution and reporting records shall be maintained in the MDA contractors’ management information system (MIS).
The local agency shall:
Policy and Procedure 8.00
Page 3 of 4
a. Retain the original completed Receipt of FMNP Materials form following the retention schedule in policy and procedure 6.00.
b. Allow State WIC and other state and federal agency staff to review any FMNP records during management evaluations and other audits as requested.
5. Lost or Stolen QR code cards
Any lost or stolen QR code cards shall be reported to the State WIC Office FMNP Coordinator. This applies to cards lost or stolen at the local agency or reported by the WIC participant. The local agency shall complete the FMNP Lost or Stolen QR Code Card Report (Attachment 8.00C) and forward it to the State WIC FMNP Coordinator. A new card can be issued by the clinic or staff may print out a copy of the card for the participant. Staff should encourage a PIN change for security reasons.
6. Returned Benefits
a. If a WIC participant has not used any of their valid FMNP benefits and no longer wants the benefits, they may be issued to another eligible participant. The local agency shall remove the benefits and document the return in the Notes section of the management information system.
b. A WIC participant cannot return partially used FMNP benefits. Clinic staff should encourage the participant to use the remaining benefits.
7. Participant Survey
If instructed by the state agency, the local agency shall distribute a survey to WIC participants who received FMNP benefits to collect data on the impact to the WIC participant.
Attachments:
8.00A Receipt of FMNP Materials Form 8.00B This attachment has been removed
8.00C Lost or Stolen QR Code Card Report
8.00D This attachment has been removed
Policy and Procedure 8.00
Page 4 of 4
Revisions:
04/11 Revised B. 2.d. to increase the value of the book of checks from $18.00 to $20.00. Revised B.6. to add “When instructed by the State Agency;” added new Attachment 8.00A and renumbered Attachments 8.00A and B to 8.00B and C. 10/13 Changed WIC WINS to management information system. 03/16 Clarify the process for reporting issuance on women to include pregnant, post- partum and breastfeeding women; revised with general grammatical edits and formatting changes; overhauled form 8.0B to include reporting categories of pregnant, post-partum and breastfeeding women and restructured table so data is more clear and organized; updated Attachment 8.00A and 8.00 C with correct contact information and revised formatting; added new reporting form for agencies to submit more accurate numbers/data to the state agency. 08/18 Updated policy and attachment 8.00D to include distribution of FMNP checks through September per clarification from FNS. Also updated attachment 8.00A with the new MDA, FMNP Administrator contact information. 08/19 Updated maximum dollar value allowed to be issued. 12/19 Revised attachment 8.00A (Receipt of FMNP Materials Form). The form shall now be sent to WIC FMNP Coordinator instead of MDA. 7/20 Updated policy to add required training for agency staff annually on the distribution of FMNP checks to the participants. Clarified that Maryland does not authorize farm markets and that participants are able to redeem FMNP checks at any MD authorized farmer throughout the state operating either at a market or a roadside stand. 7/23 Revised policy to change maximum of 2 books ($60) per family to 1 book maximum ($30) for each eligible participant. 03/25 Revised policy to align with change to electronic benefits issuance. Revised attachments A and C (and renamed) and removed attachments B and D
Attachment 8.00A
Attachment 8.00A
Page 1 of 1
RECEIPT OF FMNP MATERIALS
Local WIC Agency: ___________________________________________________
Name of person responding: ____________________________________________
Telephone number: ___________________________________________________
Email: ______________________________________________________________
Date: ______________________________________________________________
I acknowledge receipt of the following program materials for the Farmers’ Market Nutrition Program by this agency:
MATERIALS RECEIVED ALLOTMENT TOTAL RECEIVED DATE RECEIVED QR Code Cards
Participant Info Brochure - English
Participant Info Brochure - Spanish
Farmers Market Directories
Other -
I would like to report the following problems with the materials:
Signature: ________________________________________
Email to the WIC FMNP Coordinator within five (5) business days of receiving the last shipment of FMNP materials. Please do not send multiple forms.
Attachment 8.00B Attachment 8.00B
Page 1 of 1
Policy and Procedure 8.00B
Has been removed.
Attachment 8.00C Attachment 8.00C
Page 1 of 1
Maryland WIC Farmers’ Market Nutrition Program
Lost or Stolen QR Code Card Report
Please complete the information below and email form to the WIC Program FMNP Coordinator at the State WIC Office.
Local WIC Agency: ___________________________ Date: _____________
Name of person completing report: ___________________________________
Serial numbers of lost or stolen cards: #____________ through #__________
Site where cards were lost or stolen: _________________________________
Name of person who reported cards missing: __________________________
Date cards reported missing: _______________________________________
Please describe all the known information pertinent to the theft or loss of the missing cards, e.g. last place where cards were seen, activity occurring in the vicinity of cards prior to the loss or theft, etc.
Policy and Procedure 8.00D
Has been removed.