Page 87
● Applicant data is sent to utilities via email and FTP server in coordination with payments.
Payments to Non-Utility Suppliers ● Regional Processing Agencies issue MEAP payments to non-utility suppliers (must have signed agreements) for the total benefit amount minus the 3% discount (excluding crisis cases).
● Suppliers must credit the full benefit to the customer’s account.
● Payments and EDS copies are mailed together.
11.1.2 Special Payment Procedures A. Crisis Assistance ● In verified energy crises, LAAs may authorize a crisis delivery up to the customer’s MEAP benefit amount or the approved crisis benefit.
● If certified, applicants are assigned to the next available EDS.
● For pending applications, LAAs may certify a crisis grant toward a minimum delivery
● Denied applications trigger recovery actions.
B. Payments to Landlords ● Processed like other suppliers by Regional Processing Agencies.
● For landlords with 10+ tenants, a special landlord code may be assigned by the State Office.
Updated May 2025