The Department shall: (A) publicize the procedures described in 106 CMR 360.210 and, if applicable, the Department's complaint procedures; (B) ensure that all offices involved in both administering the program and serving the public shall display the nondiscrimination poster provided by FNS; and (C) ensure that participants and other low-income households have access within ten days of the date of a request for information about the nondiscrimination statutes and policies, complaint procedures and the rights of clients.