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SYSTEMS Goals & Objectives, FY2027 | 39

B. Ensure that local programs’ WAN equipment is running at peak performance.

C. Ensure that local programs maintain proper internet bandwidth.

D. Upgrade computer hardware and software at TLC and state office, as required.

E. Prepare and deploy newly purchased equipment for local program use. Ensure that proper procedures are followed for disposal of obsolete equipment.

F. Upgrade DPH and local program application, operating system, and hardware security where appropriate.

G. Plan, implement, and monitor expenditures for computer hardware and software.

H. Provide integration advice and policy for local program LAN administrators, as needed.

V. To participate on DPH, EHS and MassIT committees to set technology standards for the Department.

A. Collaborate with DPH, EHS, and MassIT personnel for department wide email.

B. Collaborate with DPH, EHS and Verizon on the use of Virtual Private Networks (VPN) within WIC.

C. Participate in the DPH and EHS IT Program Management Office (PMO) for software development and deployment governance.

VI. To develop and maintain systems and operational documentation.

A. Develop and maintain user guides and technical documentation including the documentation in the Online Documentation Library and documentation for the WIC Eos system.

B. Update the Program Manual (PM), as necessary.

VII. To collaborate with other program units, local programs, DPH bureaus, other Massachusetts agencies, and USDA/NERO to provide data extraction and reports from the WIC databases.

A. Collaborate with other program units on evaluation of at least 50% of local programs, providing site visit reports, self-evaluation reports, technical assistance, and consultation responsive to identified needs.

B. Develop, analyze, and provide data and reports for local programs and other agencies and individuals.

C. Collaborate with other program units on issues involving local program contracts and capacity for program and nutrition services.