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POLICY, MARKETING & TRAINING Goals & Objectives, FY2027 | 35

L. To collaborate with Nutrition Services to update CPA I & II modules, as needed, to incorporate any changes in policies and procedures in the provision of nutrition education and services to be used as training resources.

1. Review and modernize the CPA paraprofessional training curriculum to support staffing pattern changes in the recent local WIC agency procurement.

2. Use the CPA I and CPA II modules as training tools along with semi-annual in-services and on-the-job training to prepare nutrition assistants for CPA I status and then to advance to CPA II.

3. Work with local program senior nutritionists to ensure that the on-the-job training components of CPA I & CPA II curriculum are completed in a timely manner.

M. Work collaboratively with Systems, Nutrition Services, Operations, and HTC to maintain the training components of Eos.

1. Coordinate with HTC to maintain the training database in order to have more flexibility in developing/revising the training curriculum and database, as needed.

2. Work with HTC, Nutrition Services, Operations, and System units to continue to provide local program staff with all the Eos trainings needed for their specific job responsibilities, including any needed training associated with the new releases of Eos.

3. Continue to coordinate with HTC and the project management team regarding identified training issues that need to be resolved.

N. To continue to work with the TLC Training Advisory Group (TAG) to identify training needs of local WIC program staff, and to revise, develop, and implement training programs to meet those needs.

1. Collaborate with other program units to assess and identify training needs through local program self-evaluations, local program evaluations, and other quality assurance activities conducted and to provide training to address those needs.

2. Work with TAG to plan and implement trainings on those topics that are considered high priority.

O. To enhance existing computer and information systems for TLC.

1. Collaborate with Systems to upgrade TLC software and training environment, as needed.

2. Collaborate with Operations, Nutrition Services, Systems, and Fiscal Units to develop web based online training and enhance communication methods.

3. Continue to review, update, and maintain online TLC resources.

P. Provide and promote online learning for local program staff.

1. Continue to provide online customer service training and leadership and management modules to local program staff.