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GOOD CAUSE In accordance with 7 CFR 273.7(i), the State agency is responsible for determining good cause when a SNAP recipient fails or refuses to comply with SNAP work requirements. Since it is not possible for FNS to enumerate each individual situation that should or should not be considered good cause, the State agency must take into account the facts and circumstances, including information submitted by the employer and by the household member involved, in determining whether or not good cause exists. How does the State agency reach out to the SNAP participant to determine good cause? Select all that apply. Phone Call Email Text Message Physical Form How does the State agency reach out to the employers to determine good cause? Select all that apply. Phone Call Email Text Message Physical Form How does the State agency reach out to E&T providers to determine good cause? Select all that apply. Phone Call Email Text Message Physical Form MIS System How many attempts are made to reach out to the SNAP participant for additional information? One Two Three More than three What is the State agency's criteria for good cause? Good cause includes circumstances beyond the SNAP client's control, such as, but not limited to: CHILD CARE IS UNAVAILABLE If childcare is totally unavailable; or is unavailable during the individual’s hours of training or employment, including additional commuting time, this is considered good cause. Good cause also exists when arrangements for childcare have broken down or have been interrupted or when suitable childcare is unavailable for children with special needs. However, if childcare services are otherwise available, the client may not refuse to utilize a childcare facility that provides suitable childcare within a reasonable distance from the client’s home. CRISIS OR EMERGENCY SITUATION The client, a member of the client’s immediate family, or anyone whose relationship to the client makes it appropriate for the client to provide care or support during a crisis or emergency situation, suffers a family crisis or emergency situation or other circumstances, beyond the client’s control that: • demands the client’s immediate attention; 1/29/26, 8:19 AM State Plan MA FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-mafy26stateplan//index.html 43/167