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A third option is for basic case management to be included in other components and to also enroll participants in separate, more robust, case management as needed. Such participants would be enrolled in both training and case management activity on PATH. *Case management costs are reimbursable only when supporting traditional SNAP E&T activities. Enrollment in case management without a training/education component enrollment is not allowed. At a minimum, case management services include such things as comprehensive intake assessments, individualized service plans, progress monitoring, reporting possible good cause to DTA, and coordination with service providers when applicable. Providers with the capacity to do so may provide participants who need it with more robust case management, which may include meeting with a case manager more frequently than is required, certain assessments, referrals to help address homelessness (or lack of stable housing); domestic violence; substance abuse; mental and physical health issues; dependent care challenges; financial insecurity; individual or family CORI or court involvement; lack of confidence, and/or other participant specific barriers to employment. While case management may also include referrals to activities and supports outside of the SNAP E&T program, SNAP Path to Work providers are aware that only case management services and activity that directly supports an individual’s participation in the E&T program qualify for SNAP E&T reimbursement and that case management is not reimbursable activity on its own (must accompany traditional E&T programming). All providers have attested that case management is included as part of the SNAP Path to Work programming to be offered in FFY 2026 by checking the case management box when submitting program budgets on PATH for the year. Time spent engaged in case management activity will vary based on participant needs and programmatic differences. Case management activity may be delivered in person, virtually, or via a hybrid model. Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff Provider staff do not typically communicate with SNAP eligibility staff directly. Their main DTA contact is the DTA SNAP E&T Specialist assigned to their organization. The E&T Specialist may connect a provider to the SNAP case manager who supports the SNAP E&T unit if there are questions or concerns that are best handled by an eligibility worker. Additionally, when a provider attests to the fact that they have secured a signed Permission to Share Information (PSI) form and enters the signature date on PATH, this information is also made available via BEACON, allowing other DTA staff to view the permission granted by the signed PSI should the provider reach out to someone else at DTA. Providers also can report possible good cause on behalf of a SNAP Path to Work participant via the PATH system. The SNAP E&T unit case manager views good cause reports via PATH and takes the appropriate action (e.g., apply good cause, reach out to the client for more information or verification, or determine that good cause does not apply). Once addressed, the status of the good cause report is documented on both BEACON and PATH. How do E&T case managers coordinate with: State E&T staff Provider staff exchange information with their assigned DTA E&T Specialist: • via the PATH system (enrollment requests, requests for participant supports, participation plan updates, reporting outcomes, etc.) • email (must be sent securely if it contains personally identifiable information (PII) • by phone • via Teams, Zoom or other virtual meeting platform • in person as appropriate How do E&T case managers coordinate with: Other E&T providers Information about client participation and progress in the SNAP Path to Work program can be shared with other providers via the PATH system. With client permission via the PSI form, PATH users can see past and current SNAP Path to Work enrollments (enrollment data, participation status, case notes, reported outcomes, etc.) related to shared clients. Otherwise, providers may communicate with one another via email or phone. SNAP Path to Work providers are encouraged to explore programming offered by others in the network via the SNAP Path to Work website: snappathtowork.org. Program descriptions include information about program contacts for referral purposes. Providers may also ask DTA or UMass Chan to post announcements on their behalf in the Upcoming Events and Announcements section of PATH to share information about new programming, job fairs and other events with other training providers. DTA and UMass Chan also use this feature to share DTA announcements, information about resources, client employment opportunities, etc. with providers. It is not uncommon for E&T staff to connect two providers when there is an opportunity for collaboration or when one provider might learn something from the other (share best practices, etc.). How do E&T case managers coordinate with: Community resources Provider organizations are informed that while case management may include referrals to activities and supports outside of the SNAP E&T program, only case management services and activity that directly support an individual’s participation in the E&T program qualify for SNAP E&T reimbursement. DTA does not dictate how providers communicate with community resources. Presumably, providers reach out to other organizations via phone or email, and with the client’s permission. 1/29/26, 8:19 AM State Plan MA FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-mafy26stateplan//index.html 41/167