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How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? Case management services are structured to provide personalized, consistent support that empowers participants to achieve their employment and training goals. Upon enrollment, participants receive a comprehensive assessment that identifies their skills, interests, strengths, and any barriers to employment. This assessment informs the development of an individualized employment plan that aligns with the participant’s career goals and outlines the appropriate E&T components, such as education, vocational training, or work experience. Case managers work closely with participants to address barriers through direct supports—such as participant reimbursements for transportation and supplies—and by connecting them to external resources for housing, childcare, mental health services, or other needs. Throughout the program, case managers maintain frequent communication with participants through in- person meetings, virtual check-ins, phone calls, and SNAP Works case documentation. They monitor progress, track attendance and component participation, and provide guidance to help participants stay engaged and on track. Additionally, case managers motivate participants by offering encouragement, adjusting plans as needed, and celebrating milestones. By aligning services with high-demand industries and integrating credentialed training and job placement support, case management ensures that participants are equipped with the tools and resources needed for long-term success. Ultimately, these services play a vital role in helping participants overcome obstacles, build skills, and transition to employment—fulfilling the core mission of the SNAP E&T program. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? The state agency ensures that case management services are supportive, flexible, and never serve as an impediment to participation in SNAP E&T by designing services around the individual needs and circumstances of each participant. Case management is delivered by SNAP E&T providers who are trained to create participant-centered plans that are both realistic and achievable. These plans are based on comprehensive assessments that identify not only a participant’s goals but also any barriers that may hinder their ability to fully engage. To avoid burdening participants, providers offer multiple methods of service delivery, including in-person, virtual, phone, text, and email communication. This flexibility accommodates participants with transportation challenges, work or school schedules, or caregiving responsibilities. Additionally, participation in SNAP E&T is voluntary, which further removes pressure or risk of penalization. The State agency also maintains oversight through Management Evaluation (ME) reviews, SNAP Works data monitoring, and regular provider check-ins to ensure that services are delivered in a way that promotes—not inhibits—success. Any systemic or provider-level issues that may create unnecessary burden are identified and addressed through technical assistance and continuous quality improvement. By fostering a participant- first approach and monitoring service delivery closely, Louisiana ensures that case management enhances engagement and outcomes rather than creating barriers. 1/29/26, 8:19 AM State Plan LA FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-lafy26stateplan//index.html 39/115