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Louisiana LIHEAP Service Delivery Guide 77 | P a g e

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 Attempting to increase benefits by under reporting household income during the application process.  Attempting to receive benefits for an account for which the applicant has no responsibility/vulnerability.  Attempting to receive a benefit for an ineligible residence (for example, a residence not occupied by the applicant)  Attempting to receive a benefit by presenting altered or false documentation. For example, couples pretending to be tenant and landlord, making up a fictitious tenancy. 9.2 Employee Responsibilities When fraud is suspected, the Subgrantee employee must: 1. Utilize the LA LIHEAP Assurance Statement provided by LHC as part of the application process to advise applicants they are subject to prosecution under various state and federal laws if they intentionally provide inaccurate, incomplete, or false information to receive benefits under the LIHEAP program. Point out the provisions regarding possible prosecution for filing false information to the applicant prior to the signing of the application. Complete all signatures and dates. Do not initial. NOTE: Applicants may be questioned about documents that are being providing; however, Subgrantee employees should never accuse any applicant of fraud. 2. Report suspected fraudulent activity immediately according to the Subgrantee Fraud, Waste, and Abuse Prevention Policy.

3. Complete the LHC Suspected Fraud Incident Report Form as instructed. 9.3 Management Responsibilities When alerted of suspected fraud, Subgrantee management must: 1. Address suspected fraudulent activity immediately according to the Subgrantee’s Fraud, Waste, and Abuse Prevention Policy. 2. The Subgrantee must complete the following forms:  Suspected Fraud Incident Report form (Appendix Q)