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Louisiana LIHEAP Service Delivery Guide 44 | P a g e

A p r i l 1 , 2 0 2 6

With the exception for crisis assistance, electric or gas bills can only be paid during the active assistance season. In accordance with the timeframe set forth in Section 1.1 of the approved LIHEAP State Plan for each program year, Cooling bills must be paid during “Cooling” season, and Heating bills must be paid during “Heating” season. A. Total Energy Cost Calculation To compute the TEC, include the following items found on the monthly bill or statement which make up the current monthly energy cost:  Total current energy cost for cooling or heating the home (total energy usage including fuel adjustment cost)  Taxes  Any additional mandated charges or credits, such as Storm Restoration charge/credit, City/Municipal Franchise fees, Infrastructure fees, Customer charge, Public Service Commission (PSC) credits, Tank rental, Rider charge, Utility optional credit, etc TEC Exclusions: o Sewer assessment fees (Included on some city bills) o Water assessment fees (Included on some city bills) o Garbage assessment fees (Included on some city bills) o Installment payments for appliances o Security lighting fees (night watchmen) o Late Fees o Previous balances (arrearages) or carryover fees o NSF Fees o Tampering Charges o Levelized billing* o Connect Fees o Reconnect Fees o Deposits or additional deposits o Repayment plans/Payment arrangements required to be paid as part of monthly bill *NOTE: Levelized billing cannot be used in the determination of TEC.

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Page 44

Official source

Louisiana LIHEAP Service Delivery Guide 44 | P a g e

A p r i l 1 , 2 0 2 6

With the exception for crisis assistance, electric or gas bills can only be paid during the active assistance season. In accordance with the timeframe set forth in Section 1.1 of the approved LIHEAP State Plan for each program year, Cooling bills must be paid during “Cooling” season, and Heating bills must be paid during “Heating” season. A. Total Energy Cost Calculation To compute the TEC, include the following items found on the monthly bill or statement which make up the current monthly energy cost:  Total current energy cost for cooling or heating the home (total energy usage including fuel adjustment cost)  Taxes  Any additional mandated charges or credits, such as Storm Restoration charge/credit, City/Municipal Franchise fees, Infrastructure fees, Customer charge, Public Service Commission (PSC) credits, Tank rental, Rider charge, Utility optional credit, etc TEC Exclusions: o Sewer assessment fees (Included on some city bills) o Water assessment fees (Included on some city bills) o Garbage assessment fees (Included on some city bills) o Installment payments for appliances o Security lighting fees (night watchmen) o Late Fees o Previous balances (arrearages) or carryover fees o NSF Fees o Tampering Charges o Levelized billing* o Connect Fees o Reconnect Fees o Deposits or additional deposits o Repayment plans/Payment arrangements required to be paid as part of monthly bill *NOTE: Levelized billing cannot be used in the determination of TEC.