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Louisiana LIHEAP Service Delivery Guide 41 | P a g e

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3. Undocumented Household Members (Non-Qualified Aliens) Undocumented household members do not qualify for LIHEAP benefits and must not be counted in the household size; however, their income must be counted to determine Income Eligibility of the Household. Subgrantees’ are required to include undocumented household members on the application, along with their monthly income. Undocumented household members should have a check mark placed in the “Uncounted” field in the LES system. The LES system will perform the household size and income calculation per LIHEAP guideline requirements. E. Vulnerability (Responsibility) Vulnerability means having full or partial payment responsibility for the charges incurred to a residential household account owned by an energy vendor for heating and cooling costs. If an applicant is not fully or partially responsible for household energy costs, they are not eligible for LIHEAP service. Subgrantee must verify and document each applicant’s vulnerability. NOTE: LIHEAP Service must never be provided to a business, commercial account, or to a movable property with no permanent utility connection (i.e. vehicle, etc.). 1. Examples of Vulnerable Applicants  A homeowner or individual who lives alone or shares living quarters with several other individuals but has responsibility for all or part of the heating and cooling costs.  A renter whose energy costs are included as a part of the monthly rental amount and who can provide documentation showing energy costs and rent separately.  Subsidized housing tenants who are responsible for and have incurred excess energy charges and whose Utility Allowance (UA) is less that the Total Energy Costs (TEC).  A renter who lives in multi-housing units with a common energy meter and the heating and cooling costs are passed on to the individual as a part of the monthly rental amount.  Renters with heating and cooling costs included as an un-designated portion of their monthly rent charge.