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Louisiana Medicaid Eligibility Manual Application Processing

Issued January 7, 2026 Replaced July 16, 2024 Page 16 of G-0000 Revised/added text indicated by underscore Deleted text indicated by “**”

information cannot be secured; and  Assist the applicant in obtaining the needed information or identify and secure alternate information. The applicant/beneficiary shall not be asked to provide information that is clearly impossible for them to secure. Only require the applicant/beneficiary to provide information that cannot be obtained from other data sources and is necessary to make an eligibility determination.

G-1120 COOPERATION BY LTC AND OTHER APPLICANTS UNABLE TO PARTICIPATE For applicants unable to participate in the eligibility determination process, refer to G-810 Applicant Unable to Participate in the Eligibility Determination Process.

G-1130 LTC REFUSAL TO COOPERATE The application may be rejected only if the applicant, parent, or legal guardian:  Is physically, mentally, or intellectually able to apply and provide information;  Has been notified of the need to provide information;  Has been advised of the consequences of not cooperating; and  Has refused to do so. Do not reject an application for refusal to cooperate if the responsible person refuses to cooperate. In this case, assist the applicant in designating another responsible person. If none can be located, refer to G-810 Applicant Unable to Participate in the Eligibility Determination Process or G-1120 Cooperation by LTC and Other Applicants Unable to Participate.

G-1140 FAILURE TO COOPERATE It is the agency's responsibility to pursue the eligibility determination through the decision, unless the applicant/beneficiary refuses to