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Division/Section Family Support Chapter No./Name 4-Economic Stability (ES) Part No./Name C-Case Processing (SNAP) Section No./Name C-1200- Documentation (SNAP) Document No./Name C-1210-SNAP Documentation Requirement Effective Date March 5, 2025

1 of 2 I. STATEMENT OF POLICY

DOCUMENT INFORMATION AS A CASE NOTE TO SUPPORT ALL DECISIONS ABOUT ELIGIBILITY AND BENEFIT AMOUNT. DOCUMENT THE INFORMATION IN ENOUGH DETAIL SO THAT ALL COMPUTATIONS AND WORKER DECISIONS CAN BE UNDERSTOOD.

II. PROCEDURES

DOCUMENT THE FOLLOWING:

• MANDATORY VERIFICATIONS,

• WHY CERTAIN INFORMATION IS QUESTIONABLE,

• HOW QUESTIONABLE INFORMATION IS CLEARED,

• WHY ALTERNATE METHODS ARE USED RATHER THAN STANDARDS METHODS.

• WHY ONE COLLATERAL CONTACT WAS REJECTED IN PREFERENCE FOR ANOTHER, AND

• WHY ANOTHER VERIFICATION SOURCE SUCH AS A COLLATERAL CONTACT OR HOME VISIT WAS NEEDED.

ADEQUATE DOCUMENTATION OF VERIFICATION CONSISTS OF RECORDING THE:

• TYPE OR SOURCE OF VERIFICATION,

• DATE OF VERIFICATION, AND

• LOCATION OF VERIFICATION, IF NOT FILED IN THE SAME CASE RECORD.

DOCUMENT EVERY CASE ACTIVITY IN * LITE **, INCLUDING A VERY BRIEF DESCRIPTION OF THE ACTIVITY.

USE NARRATIVE ENTRIES TO RECORD INFORMATION WHICH IS NOT RECORDED ON FORMS OR WHICH NEEDS MORE EXPLANATION.

III. FORMS AND INSTRUCTIONS

THERE ARE NO FORMS OR INSTRUCTIONS ASSOCIATED WITH THIS POLICY.

IV. REFERENCES