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Division/Section Family Support Chapter No./Name 4-Economic Stability (ES) Part No./Name C-Case Processing (FITAP) Section No./Name C-1100 FITAP Verification (FITAP) Document No./Name C-1130-FITAP Responsibility For Obtaining Verification Effective Date July 1, 2011

2 of 2 C-1133-FITAP HOME VISITS

HOME VISITS ARE WORKER CONTACTS AT THE HOUSEHOLD'S RESIDENCE TO VERIFY THE HOUSEHOLD'S CIRCUMSTANCES.

MAKE A HOME VISIT WHEN THERE ARE QUESTIONS WHICH CANNOT BE OTHERWISE RESOLVED REGARDING HOUSEHOLD COMPOSITION, INCOME, MANAGEMENT OR OTHER FACTORS WHICH COULD AFFECT ELIGIBILITY OR BENEFIT LEVEL.

MAKE HOME VISITS DURING THE USUAL WORK HOURS, UNLESS THE CLIENT REQUESTS A VISIT OUTSIDE REGULAR WORK HOURS BECAUSE OF EMPLOYMENT, ETC.

Advance scheduling of the home visit is not required.

OBSERVE THE HOUSEHOLD'S LIVING ARRANGEMENTS, BELONGINGS, AND LIFESTYLE.

DO NOT ENGAGE IN ANY PRACTICES WHICH MIGHT BE CONSIDERED AS HARASSMENT TO THE CLIENT, AND AVOID ANY APPEARANCE OF MAKING A SEARCH OF THE CLIENT'S HOME.