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Division/Section Family Support Chapter No./Name 04 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-900-FITAP-SNAP Issuing Benefits Document No./Name C-940-SNAP Replacing Benefits Effective Date September 10, 2019

1 of 3 I. STATEMENT OF POLICY

C-941-SNAP REPLACEMENT OF FOOD DESTROYED IN A HOUSEHOLD MISFORTUNE

Replacement benefits can be authorized if food purchased with * SNAP benefits is ** destroyed in a household misfortune.

Prior to authorizing replacement benefits, review the case record *** and other applicable documentation to determine:

● if the benefit was correctly authorized;

● if the household has timely reported the destruction of the food in a household misfortune and

● if the household has timely executed the form SNAP 38.

The household must:

1. Report verbally or in writing the loss of the food within 10 calendar days of the household misfortune.

2. Execute the form SNAP 38 within 10 calendar days of the report of the household misfortune.

NOTE: If the 10th day falls on a weekend or holiday, treat the following workday as the 10th calendar day.

The worker must:

1. Determine that food purchased with food benefits was destroyed in a household misfortune or disaster, such as, but not limited to, a fire or flood. If food was destroyed due to a power outage, the power must have been out for at least 24 hours. Verify this through:

o a collateral contact,

o documentation from a community organization including, but not limited to, the Red Cross or fire department, or

o a home visit. ***

2. Mail the form SNAP 38 if the *** household *** is unable to come to the office because of:

o age, handicap, or distance from the office, and

o is unable to appoint an authorized representative. ***