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Division/Section Family Support Chapter No./Name 04 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-SNAP Changes Document No./Name C-840-SNAP Changes in Household Composition Effective Date July 1, 2025

3 of 7 questionable exemption and allow 10 days for the household to provide the requested verification. The reason the exemption is questionable must be thoroughly documented.

Document all activities as a case note in LITE.

National Accuracy Clearinghouse (NAC)

When a manual NAC search must be completed for an interim change, click on the On Demand NAC icon located on the Household Individuals – Questions screen.

eDRS Clearance

When a manual eDRS clearance must be completed for an interim change, click on the eDRS On Demand icon located on the Non-Compliance/Sanction- Questions screen in Data Collection.

Refer to F-350 SNAP - PR.

Determine the effect of the reported change based on the household’s statement and follow procedures in C-820-SNAP.

IF THE NEW MEMBER WAS NOT REPORTED ON THE CAFÉ SELF-SERVICE PORTAL, DOCUMENT THE NEW MEMBER’S ELIGIBILITY AS A CASE NOTE OR COMPLETE THE ADDITION OF THE HOUSEHOLD MEMBER FORM OFS 12. THE REQUIRED INFORMATION MAY BE OBTAINED OVER THE TELEPHONE OR DURING A FACE-TO-FACE INTERVIEW.

IF THE ADDITION of the household member CAUSES AN INCREASE IN BENEFITS, MAKE THE CHANGE EFFECTIVE THE MONTH AFTER THE CHANGE IS REPORTED IF:

● THE NEW MEMBER IS NOT INCLUDED IN ANOTHER CERTIFIED CASE, AND

● REQUIRED VERIFICATION IS RECEIVED BY THE DUE DATE GIVEN ON THE REQUEST FOR VERIFICATION. ALLOW THE HOUSEHOLD 10 DAYS TO PROVIDE THE REQUIRED VERIFICATION. IF THE 10TH DAY FALLS ON A WEEKEND OR HOLIDAY, THE DUE DATE BECOMES THE FOLLOWING WORKDAY.

IF THE NEW MEMBER IS INCLUDED IN ANOTHER CERTIFIED CASE, ADD THE NEW MEMBER THE FIRST MONTH THE NEW HOUSEHOLD MEMBER IS REMOVED FROM THE OLD CASE.

If the addition of a new household member causes a decrease in benefits, do not add the new member and document as a case note the reported change including the date of the report and the reason the change was deferred.

If the new household member’s income combined with the income of the household exceeds the gross income limit for the new household size, send Notice of Adverse Action to close the case.