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District/Section Economic Stability Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-300-SNAP Identity Document No./Name C-320-SNAP How To Verify Identity Effective Date December 1, 2025

2 of 3 information provided on the application and the SSA/SSI record, identity must be verified through other means.

II. PROCEDURES

The identity of the person being interviewed must be verified using the OMV/LA Wallet interface prior to requesting verification of identity.

When identity of the Head of Household is verified by Social Security Administration (SSA) and/or Supplemental Security Income (SSI) records received through SOLQ or Clearance Summary use verification code “Other State, Federal or Local Agency” on the Person – Details page.

When identity is verified by documentary evidence, a copy of the identity verification must be filed in the document repository system.

If verification of identity cannot be located in the document repository system, verification of identity must be obtained. Identity that was previously verified using the on-demand OMV/LA WALLET interface does not have to be re-verified when a new application is processed.

LITE retains the OMV/LA Wallet Search results in the Interface Module.

When identity of the Head of Household, any other responsible household member, and/or Authorized Representative is verified using the on-demand OMV/LA Wallet interface in LITE follow the procedures below. Identity of the Head of Household or other responsible household member is verified and documented on the Person - Details page. Identity of the Authorized Representative is verified and documented on the Individual Interviewed - Details page.

To verify identity through OMV, click on the OMV icon on the right navigation panel in Data Collection on either the Person Details page or the Individual Interviewed – Details page in LITE. • A popup displays allowing the worker to enter the individual’s Driver’s License number, Audit number, First Name and Last Name. • Click “Search” to display and review results and verify the individual's identity. • If identity is verified, click the “Verified” button. “OMV Verified” automatically populates as the identity verification on the Person Details page. • If identity is not verified, click the “Not Verified” button.

To verify identity through LA Wallet, click on the LA Wallet icon on the right navigation panel in Data Collection on either on the Person Details page or the Individual Interviewed – Details page in LITE. • A popup displays allowing the worker to obtain a four digit verification code. • Click “Get Code” to display the verification code. • Provide the verification code to the individual to enter in the LA Wallet application on their mobile device.