Page 33
PROVIDER DETERMINATIONS In accordance with 7 CFR 273.7(c)(18) a State agency must ensure that E&T providers are informed of their authority and responsibility to determine if an individual is ill-suited for a particular E&T component. Describe the process used by E&T providers to communicate provider determinations to the State agency. When the E&T Provider/Partner determines they cannot work with a client, the E&T Provider will send the person’s name to the state’s E&T inbox within 7 business days. The E&T Staff will review and forward to the regional program specialist to assign the determination to that county’s E&T case manager (CM). The E&T CM will review the client’s situation, contact them to discuss options, and determine good cause or find another activity. Good cause will last until time of recertification or client placed in another activity. The timeframe for notifying the participant of a provider determination is 7 days and a copy of the letter is scanned into the participant’s record on the case management system-kynect ability, and a case note in the comment section will be made in the Worker Porter/IEES system as well. An ABAWD will not accumulate a non-compliant month during the same month the State agency notifies them of the provider determination. Describe how the State agency notifies clients of a provider determination. The DCBS worker will contact the client to discuss and explain the provider determination within 3 days. This can be a scheduled in person appointment or a phone call. The state agency will refer the client to another program if applicable. If the individual is an ABAWD, good cause will be given for the first month. Due to statewide processing, the client can call toll free and select SNAP E&T queue for assistance. An ABAWD will not accumulate a non-compliant month during the same month the State agency notifies them of the provider determination. What is the timeframe for contacting clients after receiving a provider determination? 1-3 Days 4-7 Days 8-10 Days 1/29/26, 8:20 AM State Plan KY FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-kyfy26stateplan//index.html 33/142