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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff The E&T Providers and Partners use kynect ability (KA) (case management system created for SNAP E&T) to report changes for a participant as well as request transportation assistance. DCBS eligibility staff receive a task on IEES to conduct case changes such as new employment, household composition updates and SNAP recipient’s responses regarding participating in the E&T program and choose to volunteer, if deemed appropriate. How do E&T case managers coordinate with: State E&T staff The E&T Providers and Partners use kynect ability (KA) (case management system created for SNAP E&T) to enter participation hours, request transportation, report changes, and request good cause. They also enter comments in KA regarding the E&T participant. All this information is sent to IEES (eligibility system) to notify DCBS staff of the E&T participants status as well as any reported changes and requests for good cause. Providers and Partners also correspond via email and phone with DCBS staff. DCBS case managers receive tasks to complete reported changes and issue transportation when necessary. They also update any changes to ABAWD status and update the bad (noncompliance) and bonus months. The E&T Providers and Partners use kynect Ability to enter information on E&T participants as well as create opportunities for placement. State E&T Staff has access to KA and can see action taken by the Providers & Partners. They also communicate via email and phone and can request meetings to have a more in-depth discussion on participants, E&T policy, contract questions, or any KA issues. The E&T Providers and Partners have the SNAP E&T email address – SNAPET@ky.gov – to request technical assistance with the system and submit reports and invoices. The E&T Providers and Partners also coordinate with State E&T Staff regarding provider determinations. The current process includes the Providers and Partners contact State E&T Staff of the participant and the situation. State E&T Staff then works with local DCBS staff to contact the participant, discuss the determination, and either determine good cause, check if eligible for an exemption, or find another placement if the participant is subject to the time limit and needs other ways to meet work requirements. How do E&T case managers coordinate with: Other E&T providers The E&T Providers and Partners use kynect Ability (KA) to enter information on E&T participants. The Providers and Partners can review the comments and history of E&T participation information for the participant. They can also use KA to make referrals to another Provider/Partner if they do not have the services or trainings another Provider/Partner has available. They correspond via email and phone with one another. They also attend meetings with State E&T Central Office Staff to update each other with their programs including the quarterly Steering Committee meetings. How do E&T case managers coordinate with: Community resources Each of the E&T Providers and Partners case managers work through kynect resources and with their local community agencies to make referrals and connect participants for additional resources. 1/29/26, 8:20 AM State Plan KY FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-kyfy26stateplan//index.html 29/142