Page 252

Official source

Volume II OMTL-448 Supplemental Nutrition Assistance Program R. 10/1/13 MS 6220 INTERVIEWS (1) FOR WORKING RECIPIENTS [If the applicant is unable to complete a phone interview during work hours, determine if another adult household member or a representative can be interviewed. In addition, the Department is responsible for setting office hours that take into account the special needs of all Supplemental Nutrition Assistance Program (SNAP) applicants, especially households containing working members. Use flextime to accommodate the needs of working recipients, which allows them to be interviewed before 8:00 a.m. and after 4:30 p.m. Any offices using protected hours for workers must ensure that those hours are staggered in order that clients can be assisted from 8:00 a.m. to 4:30 p.m. and during the lunch hour.]

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Page 252

Official source

Volume II OMTL-448 Supplemental Nutrition Assistance Program R. 10/1/13 MS 6220 INTERVIEWS (1) FOR WORKING RECIPIENTS [If the applicant is unable to complete a phone interview during work hours, determine if another adult household member or a representative can be interviewed. In addition, the Department is responsible for setting office hours that take into account the special needs of all Supplemental Nutrition Assistance Program (SNAP) applicants, especially households containing working members. Use flextime to accommodate the needs of working recipients, which allows them to be interviewed before 8:00 a.m. and after 4:30 p.m. Any offices using protected hours for workers must ensure that those hours are staggered in order that clients can be assisted from 8:00 a.m. to 4:30 p.m. and during the lunch hour.]