Page 250
Volume II OMTL-476 Supplemental Nutrition Assistance Program R. 10/1/14 MS 6120 WITHDRAWAL OF APPLICATION (1) The household may voluntarily withdraw its application at any time before final case disposition. A. If the client requests withdrawal in person, enter the request on the system. B. [If the client requests withdrawal by phone, verify identity of client prior to completing the case action. Verification of identity can be accomplished through a correct response to the following information on the head of household: 1. First and last name 2. Date of birth 3. Social security number C. Document the reason for the withdrawal, if a reason was given by the client.] D. An automated denial notice is sent indicating the request for voluntary withdrawal and explaining the household's right to reapply.