Page 127
MS 3500
[2]
1. The address of its church, minister, neighbor, family, friend; or 2. General Delivery if available in that county.
If the household states it does not have a fixed mailing address, ask the household to provide an address where it can receive mail. The local office address should not be used as a mailing address for any household.
The household may choose to have their Electronic Benefit Transfer (EBT) card mailed to the local office if needed, regardless of where they receive mail. If the card is not picked up from the local office after 30-days, it will be destroyed.
Advise the household that they must update their mailing address with the United States Postal Service (USPS) if it changes. Instruct them to check their mail regularly for important notices to ensure that their SNAP eligibility is not adversely affected.
See MS 6765 for acting on address changes and instructions for entering an address with an apartment number.